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PMD 913 - Module 6 - KPI & Project Monitoring Apr25 R0

The document discusses Key Performance Indicators (KPIs) and project monitoring within the context of organizational performance and strategic objectives. It highlights the hierarchy of objectives, the use of Balanced Scorecards, and various models of business excellence. Additionally, it covers the selection and measurement of KPIs in project management, including the design of progress reports and dashboards.

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8 views15 pages

PMD 913 - Module 6 - KPI & Project Monitoring Apr25 R0

The document discusses Key Performance Indicators (KPIs) and project monitoring within the context of organizational performance and strategic objectives. It highlights the hierarchy of objectives, the use of Balanced Scorecards, and various models of business excellence. Additionally, it covers the selection and measurement of KPIs in project management, including the design of progress reports and dashboards.

Uploaded by

safaa.sadek222
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PMD 913

Project Progress and Cost Control

Module 6: Key Performance Indicators (KPI) &


Project Monitoring

Arab Academy for Science, Technology & Maritime Transport


Graduate School of Business
Prof. Hesham Bassioni
PhD, ME, MBA, PMP

April 2025
KPI & Organizational Performance
◼ Organizational Strategic
Performance
➢ Hierarchy of Objectives &
KPI
➢ Strategy Map (Balanced
Scorecard) KPI

◼ Organizational General
Health
➢ KPI for dimensions of
general health (Business
Excellence Models)

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 2
Module 6: Key Performance Indicators
Hierarchy of Organizational Objectives

◼ Objectives are cascaded down from organizational to


functional / project to personal levels
◼ Strategies and KPIs are identified for objectives

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 3
Module 6: Key Performance Indicators
Strategy Performance
Balanced Scorecard
◼ Leading vs. Lagging
performance
◼ Financial vs. Non-
financial performance

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 4
Module 6: Key Performance Indicators
Balanced Scorecard – Strategy Map

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 5
Module 6: Key Performance Indicators
Business Excellence - EFQM Model
◼ Total Quality Management – KPI
◼ Business Excellence Models as TQM Models !!??
◼ Management of Quality vs. Quality of Management

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 6
Module 6: Key Performance Indicators
Business Excellence - Baldrige Model

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 7
Module 6: Key Performance Indicators
KPI in Project Management
◼ Selection of performance objectives:
➢ Time performance
➢ Cost performance
➢ Quality performance
➢ Safety performance
➢ Other objectives
◼ Selection of appropriate number of KPI
◼ KPI targets and threshold
◼ Method of measurement and data collection
◼ Responsibility for data collection
◼ Design of Progress reports/dashboards

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 8
Module 6: Key Performance Indicators
KPI Radar Charts

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 9
Module 6: Key Performance Indicators
KPI Progress Report

◼ Readable, informative & concise reports


◼ Use of signaling systems
PMD 913 Project Progress & Cost Control
Prof. Hesham Bassioni 6- 10
Module 6: Key Performance Indicators
Project Dashboard Example

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 11
Module 6: Key Performance Indicators
Project Dashboard Example

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 12
Module 6: Key Performance Indicators
Project Dashboard Example

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 13
Module 6: Key Performance Indicators
Project Dashboard Example

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 14
Module 6: Key Performance Indicators
Project Dashboard Example

PMD 913 Project Progress & Cost Control


Prof. Hesham Bassioni 6- 15
Module 6: Key Performance Indicators

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