The document outlines the essential components of sensory testing for food products, including the importance of sample size, serving temperature, and the use of palate cleansers. It discusses various factors influencing sensory measurement, such as expectation bias, emotional state, and cognitive biases, along with strategies to mitigate these effects. Additionally, it emphasizes the need for clear instructions and randomization in testing to ensure unbiased evaluations.
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Chapter 6 Product Development
The document outlines the essential components of sensory testing for food products, including the importance of sample size, serving temperature, and the use of palate cleansers. It discusses various factors influencing sensory measurement, such as expectation bias, emotional state, and cognitive biases, along with strategies to mitigate these effects. Additionally, it emphasizes the need for clear instructions and randomization in testing to ensure unbiased evaluations.
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“Chapter 1. Defining and Characterizing New Food Products
(Fuller, c1,2p)
“Chapter 2. Product Development Process-Models and
Management (34680_03pdf)
“Chapter 3. Food Market: (Fuller, c8,275p)
=Success or Failure
Test market
“Chapter 4. Food flavor, texture, product life cycle, Rheology,
acceptability and functionality (Reviewed by students)Chapter 6.
Sensory Testing Environment and Test Protocols and
Factors Influencing Sensory Measurement
6.1. The sensory testing environment and test protocols
6.2. Factors influencing sensory measurement
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sTitle (decided by 1-8)
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“Methods used (200 words) (written by 1-8)
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Students assigned for each title to review on:-6.1. The sensory testing environment and test protocols
Sensory experts should be very careful to standardize all
serving procedures and sample preparation methods and
pay close attention to the conditions listed below:
sample size and shape
sample serving temperature
serving containers
whether the sample should be served with a
carrier
how many samples should be served in a session
whether panelists should rinse their mouths
between samples
whether
ples are to be expectorated or
‘swallowed 4A. Sample Size
* Sample size affected the scores of different
attributes. Difference in sample size may led to
different results.
+ If samples were not identical in appearance
discrimination test
then a not
appropriate.
Impact of Sample Size on Sensory Scores,
Examples:
In a taste test for sweetness, smaller samples might be
perceived as less sweet because there's less substance
to evaluate, while larger samples could lead to a more
intense sweetness perception.
If two samples of a chocolate bar are presented for a sensory
test, but one is slightly broken and the other is whole,
the broken sample may be judged as less appealing due
to its appearance.
Such differences can influence a discrimination test,
making it difficult to accurately assess whether there is a
true preference for one over the other.
2%+ Therefore, when deciding on the sample size to serve, the sensory
specialist should keep a few questions in mind.
What is the purpose of this study?
How large is the normal portion size for this product?
How large is a normal mouthful of this product?
How many attributes does the panelist have to evaluate on
this product?
Is it possible to easily manipulate the size of the product?
+ The answers to these questions should lead the sensory specialist to a
decision in determining the size of the sample to be served.*B, Sample Serving Temperature
*The serving temperature of the product must be
specified in the test protocol.
*Serving temperatures and holding time can
present difficulties with some products such as meats.
*One approach to this is to serve the items in
containers that are themselves warmed.
* In laboratories sand baths heated in an
oven to a fixed temperature (usually 50 °C)
are used.
"In dairy products such as fluid milk, sensory
characteristics may be accentuated/emphasized, if
the product is warmed to a temperature above those
of storage.
*Thus, fluid milk can be served at 15 °C instead of
the more usual 4 °C to enhance the perception of
volatile flavors.*When samples are served at ambient temperatures, the
sensory specialist should measure and record the ambient
temperature during each session.
*When samples served at non-ambient, the serving
temperature should be specified, and the method of
maintaining that temperature, whether
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It is difficult to give rigid rules to choice containers, since
different conditions exist in different sensory facilities.
“In some facilities, it is expensive and time consuming to wash
many dishes, in these cases would tend to use disposable
containers.
In other facilities, there may be a financial or environmental
constraints to use of disposable dishes.
“The best advice is to use common sense when deciding which
containers to use.
Do you please
mention some of
the serving
containers
ao“The sensory specialist should choose the container
that is most convenient; choice of container should
not negatively affect the sensory attributes of the
product.
« For example, Styrofoam cups are very convenient
to use, since they are disposable and can easily be
labeled using either a permanent ink marker or a
stick-on label,
“yet these containers can adversely affect the
flavor characteristics of hot beverages.
* If three-digit codes are applied via marking
pens, care must be taken to insure that the ink
does not impart an aroma.* D. Carriers Fr ww |
+ “Carriers” usually refer to materials that form a base or vehicle for
the food being tested, so that they are ingested (and tasted)
together.
* Examples are
* cream fillings in pastries
+ butter on bread
+ spices in a sauce
+ salad dressing on lettuce leaves
* For a food product that is rarely consumed alone and almost always
involves a carrier, the “artificiality” of the situation where the carrier
is omitted may be a major psychological problem to the
panelists.
+ Therefore, sensory specialist should discuss with the client whether
the degree of realism in the test is a concer
In general take care of a false alarm is important in handling
samples using carriers.E, Palate Cleansing
Purpose of Palate Cleansing:
Palate cleansing helps to remove lingering tastes from
previous samples, ensuring that each new sample Is
evaluated with a neutral palate.
= This process minimizes the risk of carryover
effects between samples, providing more
accurate sensory assessments.
Recommended Cleansing Materials:
Common palate cleansers include water, plain crackers, or
neutral foods like bread or sparkling water,(Ambo
Water), or Sorbet (made from fruit puree, water, and
sugar).
Timing and Frequency:
Participants should be given a palate cleanser
between each sample, especially when evaluating
different products with strong or contrasting flavors.
The timing and frequency of palate cleansing should
be consistent to ensure fairness and avoid bias in the
sensory evaluation process.F. Swallowing and Expectoration
Swallowing:
In sensory tests, participants should be instructed to
swallow the sample completely to evaluate the full range
of sensory attributes, including aftertaste and mouthfeel.
+ Swallowing helps to assess the product's attributes |
post-consumption.
Expectoration:
For tests where swallowing is not necessary, participants should
expectorate (spit out) the sample after evaluating the
sensory attributes.
* This ensures that only the immediate sensory experience is
assessed without post-swallowing effects.
Consistency in Testing:
Clear guidelines on si
be provided to partic
consistency.
Variations in how participants handle the sample can
influence sensory perception, particularly in attributes like
aftertaste and flavour.
lowing or expectorating should
jpants before each test to maintainSpecialty Coffee Association of America Coffee Cupping Form
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tonsils, epiglottis, lips, cheeks, underside of
tongue and floor of mouth.
ileal 7 Bac pauses anc Sencory AahG, Randomization and Blind Labeling
Randomization of Samples:
To eliminate bias, the order in which samples are presented to
participants should be randomized.
+ This ensures that the evaluation is not influenced by the
sequence in which the products are tasted, allowing for more
accurate and unbiased results.
Blind Labeling:
Participants should be unaware of the identity of the samples they
are evaluating.
+ Blind labeling (using coded labels) helps prevent any
preconceived notions or brand biases from affecting their
sensory judgment, ensuring an objective evaluation of the
product's attributes.
+ Samples should be: blind labeled with random three digit
codes to avoid bias.
Control for External Influences: Randomization and blind labeling
together help control for external factors, such as prior product
knowledge or expectations, which could skew results. This protocol
ensures that the sensory assessment focuses purely on the product's,
sensory characteristics.
How do you handle
Randomization and
Blind Labeling
?H. Instructions to Panelists
= These should be very clear and concise.
* tis frequently desirable to give the instructions on how to
perform the sensory evaluation both verbally, before
the pan enter the booth area, and in written
form on the score sheet.
The instructions to technicians and staff should also be
very clear and preferably should be written.
* It is useful to have the technicians repeat the
explanation of the procedure to the sensory
specialist.
This will assure that there were no communication gaps
between the sensory specialist and the people
performing the study.6.2. Factors influencing sensory measurement
“Unlike instruments, human judgments are often influenced
by psychological, physiological and cultural factors
*Sensory professionals must recognize these influences and
ensure that the selected procedures and experimental
designs minimize or eliminate potential biases.
*This unit explores possible sources of error and offers
strategies to mitigate their impact.I. Psychological factor
1. Expectation Bias (Wubamlak)
= Expectation bias occurs when a participant's preconceived ideas about a product influence
their sensory judgment. This often happens when people expect a product to perform or taste
a certain way based on prior knowledge or marketing.
= Example: If participants are told that a chocolate is high-end or gourmet, they might rate it
more favorably even if the taste is not significantly better than a regular brand.
= Measures:
* Blind Testing: Use blind or coded samples, where participants don’t know which product.
they're tasting, to eliminate bias based on expectations.
+ Randomization: Randomize the order of presentation so that any bias due to the sequence
or first impression is minimized.= 2. Mood and Emotional State (Kicist)
A participant's current emotional state or mood can affect their sensory perceptions. Positive or
negative emotions may alter how they perceive flavors, textures, or smells.
Example: A person who is feeling stressed may rate a sweet treat less favorably than when they
are in a relaxed mood
Measures
* Control for Emotional States: Ensure participants are in a similar emotional state before
starting the sensory test by using mood surveys, and control for emotional influences.
* Neutral Testing Environment: Conduct tests in a neutral environment that minimizes
emotional triggers, such as a quiet, calm room.3. Cognitive Bias (Kasahun)
Cognitive bias refers to mental shortcuts or preconceived notions that influence how sensory
information is processed. This can include bias from prior knowledge, brand image, or previous
experiences.
Example: A participant might rate a food product more favorably because they are told it's organic
or environmentally friendly, even if the sensory attributes (like taste or texture) are no different.
Measure:
* Avoid Descriptive Bias and Provide Neutral Instructions: Ensure that instructions and
product descriptions are neutral and do not imply any particular quality, such as avoiding terms
like “premium” or “eco-friendly.”
* Do not provide participants with any product descriptors that could influence their perception
(eg., “organic,” "premium," "gourmet”). If such information is necessary, blind testing is 2
more effective way to control for biases.4. Familiarity Effect (Hiwot)
People tend to rate products they are familiar with more favorably, simply because they
have prior experience with them, even if the sensory attributes of the product are not better.
Example: A participant might prefer their regular brand of potato chips, even if a
competing brand tastes better.
Measures:
* Randomize Presentation Order: Randomize the order in which familiar and
unfamiliar products are presented to prevent familiarity from influencing the
judgment.= 5. Contextual Effects (Halo Effect) (Gizachew)
= The Halo Effect occurs when a person's overall impression of a product (or context) influences
their judgment of individual attributes. For example, a product may be rated more favorably if
it's presented in a luxury setting.
= Example: A participant may rate a wine higher if it is served in a fancy restaurant versus a
casual setting, even if the wine itself is the same.
= Measures:
* Standardized Testing Environment: Ensure the environment is controlled and
neutral, without elements that could evoke a particular perception, such as fancy décor
or external brand signals.
id Testing: Conduct sensory tests without context (such as removing labels, packaging,
and product setting) so that the focus is on the sensory attributes themselves.6. Social Desirability Bias (Bekama)
sThis bias happens when participants provide responses they believe are more socially
acceptable or expected, rather than reflecting their true feelings or perceptions.
Example: Participants may rate a product as “healthy” or “good for the environment” because they
think that’s what the researcher wants to hear, even if they actually dislike the product.
Measures:
*Anonymous Responses: Make the responses anonymous to reduce the pressure to conform
to what they believe the researcher expects.
+Encourage Honest Feedback: Remind participants that there are no right or wrong answers
and that their honest opinion is crucial to the study.= 7. Attention and Focus (Asmamaw)
= The level of attention a participant gives to the sensory evaluation can affect the accuracy of
their perception. Distractions or lack of concentration may lead to poor or inconsistent
judgments.
+ Example: If a participant is distracted by their phone or conversation, they may not properly
evaluate the flavor or aroma of a product.
« Measures:
* Clear Instructions: Provide clear instructions and emphasize the importance of attention
and focus during the test.
ize Distractions: Conduct the test in a quiet, controlled environment free from
distractions (e.g,, other people, loud noise, or visual distractions).
Balanced Sampling: Ensure that each product appears in different positions across
participants to average out potential biases introduced by the order of presentation.8. Fatigue (Abiy)
Participants may experience sensory fatigue, which can affect their ability to accurately
perceive and differentiate between sensory stimuli, especially if they are exposed to many
samples in a short period.
Example: After tasting several different wines, a participant may begin to feel fatigued and
lose the ability to distinguish differences in taste.
Measures:
* Limit the Number of Samples: Reduce the number of samples to avoid overwhelming
participants. Consider conducting multiple shorter sessions instead of one long one.
* Provide Breaks: Offer breaks between testing rounds to allow participants to reset
and prevent sensory overload or fatigue.= 9, Perceptual Set
Perceptual set refers to a mental predisposition to perceive things in a certain way based on
prior knowledge or expectations. For instance, if a product is described as low-calorie,
people may expect it to taste less flavorful or artificial, even if that’s not the case.
Example: A participant may perceive a diet soda to taste worse simply because they were told
it's “sugar-free” or “low-calorie,” regardless of the actual taste.
Measure:
* Blind Testing: Avoid providing excessive information about the product, especially if it could
create expectations that might influence sensory perception.
* Use Neutral Descriptions: Provide neutral or vague descriptions of products to avoid
triggering preconceived notions (e.g., avoid emphasizing "healthy" or "low-calorie" labels).= 10. Order Effects
+ The order in which products are presented can affect how they are evaluated. For example, the
first product tasted might be rated higher than subsequent ones.
+ Example: A participant may rate the first coffee sample they taste higher than the subsequent
‘ones, even if all coffees are of similar quality.
+ Measures:
* Randomize the Order of Presentation: Randomize the order in which samples are
presented to each participant to minimize the effect of sample sequence.
Conclusiot
Psychological factors can greatly affect sensory perception. By
accounting for these factors in sensory testing, you can reduce their
influence and achieve more reliable, consistent results.II. Physiological factors
= 1. Age (Abiy)
= As people age, their sensory abilities, particularly smell and taste, tend to decline. Older individuals
may have less sensitivity to certain flavors or aromas.
+ Examples: Older people might not perceive bitter or salty tastes as strongly as younger
individuals, or they may have a reduced ability to detect certain smells.
+ Measures:
* Age-Based Grouping: Segment participants based on age to understand how sensory
perceptions vary and adjust sensory test results accordingly.2. Gender (Asmamaw)
There can be differences in sensory perception between males and females, particularly in
taste and smell sensitivity. Studies have shown that women may generally have a heightened
sense of smell and taste compared to men.
= Males do you complain?
Examples: Women are often more sensitive to bitter tastes and may have a stronger ability to
detect subtle aromas than men.
Measures:
* Consider Gender Differences: Account for potential gender-based differences when
analyzing results, and segment sensory data accordingly.
* Balanced Panel: Ensure equal representation of genders in sensory tests to avoid biased
data.3. Health Conditions (Sekama)
Certain health conditions or medications can affect sensory perception. For example, conditions like
sinus infections, colds, or neurological diseases can alter taste and smell.
Examples: A person with a cold might experience a reduced sense of taste and smell, while those
on certain medications (e.g., chemotherapy) may have a diminished or distorted sense of taste.
Measures:
* Health Screening: Screen participants for health conditions or medications that could
influence sensory perception.4, Fatigue (Gizachew)
Physical or mental fatigue can reduce the ability to accurately perceive sensory stimuli. A tired
person might not be able to detect subtle differences in flavor, texture, or aroma as well as when
they are well-rested.
Examples: A panelist who has been working for long hours may rate a product less accurately due
to lowered sensory sensitivity.
Measures:
= Control Test Timing: Conduct sensory evaluations when participants are well-rested, ideally
during times of day when they are likely to be most alert.
* Limit Test Duration: Avoid long testing sessions to prevent fatigue from influencing results.= 5. Prior Experience and Exposure (Hiwot)
= People's prior experiences and familiarity with certain foods or flavors can influence their sensory
judgments. A person who has frequently consumed a specific product may have a more
refined or biased perception of it.
= Examples: A person accustomed to spicy foods may rate a mildly spicy product as bland/weak,
while someone unaccustomed to spice might find it too hot.
= Measures:
* Control for Experience: Ensure participants have similar levels of experience with the
product or control for previous exposure.
* Screen for Familiarity: Ask participants to report how familiar they are with the product
being tested to account for experience-based biases.6. Hunger or Satiety (Kasahun)
Hunger can heighten the perception of certain sensory stimuli, especially taste. Conversely, being
too full (satiety) can dull sensory perception, particularly taste.
Examples: A hungry person might perceive a product as more flavorful or enjoyable than someone
who has just eaten a large meal,
Measures:
* Test in a Controlled Environment: Ensure participants are neither too hungry nor overly full
during sensory testing. This can be managed by offering small, controlled snacks or testing at
appropriate times
* Avoid Test After Meals: Ideally, sensory evaluations should be conducted after a short
fasting period (e.g., a couple of hours after eating) to minimize the influence of satiety.= 7. Temperature (kidist)
= The temperature of food or drink can significantly impact how we perceive its taste, texture, and
aroma. For example, foods served at extremely high or low temperatures may not be perceived in
their intended form.
= Examples: A cold drink might taste less sweet than when it's served at room temperature, or hot
food might mask certain flavor notes.
+ Measures:
* Control Serving Temperature: Standardize the temperature at which sensory tests are
conducted to ensure consistency in perception.
* Avoid Extreme Temperatures: Make sure the product is tested at an optimal, moderate
temperature that accurately reflects its intended sensory qualities.Explanation: The amount of saliva in the mouth can affect how sensory stimuli, especially
taste, are perceived. For instance, dry mouth (reduced salivation) can diminish taste
sensitivity, while excessive salivation can enhance the perception of flavors.
Examples: Someone with dry mouth might not perceive certain flavors, like sweet or
salty, as strongly as someone with normal salivation.
Measures:
* Ensure Hydration: Encourage participants to stay hydrated before and during the
sensory test to maintain normal salivation levels.
* Control for Dry Mouth: In cases where dry mouth is an issue, consider providing water or
other beverages to participants.= 9, Smoking
‘Smoking can dull the sense of taste and smell over time. Smokers often have reduced
sensitivity to specific flavors, especially sweet, salty, and bitter.
Examples: Smokers may not rate a product as highly for sweetness or bitterness due to their
diminished ability to detect these flavors.
Measures:
* Screen for Smoking Habits: Collect information on whether participants smoke and consider
this when analyzing sensory results.
« Use Non-Smokers for Tests: If possible, use non-smokers for sensory tests to minimize the
impact of smoking on sensory perception.10. Genetic Differences
‘Some individuals have genetic variations that influence how they perceive certain tastes, especially
bitterness. For example, some people are "super-tasters” and can perceive flavors more intensely
than others.
Examples: A person with the TAS2R38 gene may find certain bitter compounds (e.g,, in
broccoli or coffee) extremely unpleasant, while others might not detect them at all.
Measures:
* Control for Sensitivity: If genetic factors are known to affect taste sensitivity, consider
screening participants based on their genetic makeup and analyzing results accordingly.
Conclusion:
Physiological factors can all significantly influence sensory perception. By
controlling for these factors in sensory testing, you can minimize their impact
and ensure more reliable and consistent results.3. Cultural factors
= 1, Cultural Preferences (Abiy)
Cultural preferences refer to the learned tastes, values, and food choices that are shaped by
the culture in which an individual is raised. People from different cultures may have varying
preferences for certain tastes, textures, or food combinations, which can impact how they perceive
sensory qualities.
Example: People from East Asia may have a stronger preference for umami flavors, whereas
individuals from Western cultures might be more attuned to sweet or savory flavors.
+ Measures:
* Segment by Culture: Group participants based on their cultural background when analyzing
data. This can help in understanding regional or cultural biases in sensory perception.
* Use Cross-Cultural Panels: Incorporate participants from multiple cultures to understand if
cultural preferences are influencing the ratings and make adjustments for comparison across
different groups.2. Food Habits and Dietary Restrictions (Asmamaw)
Cultural beliefs and practices often influence dietary restrictions (e.g,, vegetarianism, halal,
kosher, veganism), which can affect how individuals perceive food products. These restrictions
might shape not only the types of food people consume but also their expectations of food quality
and taste.
Example: A person from a Hindu culture who practices vegetarianism might find meat-based
products less appealing or offensive, regardless of their sensory qualities.
Measures:
* Identify Dietary Habits: Screen participants to identify any cultural dietary restrictions and
take these into account when selecting products for testing.= 3. Cultural Sensitivity to Ingredients and Flavors (Bekama)
Different cultures have varying levels of sensitivity to certain flavors and ingredients, Some
ingredients might be common and highly valued in one culture but unpleasant or unappealing in
another.
Example: Strong spices like chili or fermented products (e.g., durian, kimchi) are enjoyed in many
Asian cultures but may be perceived as overly strong or unpleasant in other parts of the world.
Measures:
* Use Culturally Familiar Ingredients: When conducting sensory tests, ensure the
ingredients and flavors are familiar to participants. If testing an unfamiliar flavor, provide
background information about it to minimize negative bias.
* Pilot Testing: Conduct pilot tests within specific cultural groups to understand how certain
ingredients or flavors are perceived before conducting actual studies.4. Cultural Norms and Taboo Foods (cizachew)
Cultural norms dictate what foods are acceptable, and there may be strong aversions or taboos
associated with certain ingredients or types of food. This can affect how participants react to
certain sensory stimuli.
Example: In some cultures, consuming insects may be acceptable, while in others, it could be
considered unappetizing or even taboo.
Measures:
* Avoid Potentially Sensitive Ingredients: Before conducting sensory testing, assess and
understand the potential taboos or culturally sensitive foods that could cause participants to
react negatively.
* If you know certain foods might be perceived as taboo or offensive in specific cultures, it's
better to avoid them in the sensory evaluation5. Cultural Perceptions of Food Quality (Hiwot)
Different cultures have different standards for what constitutes high-quality or desirable food. This
can affect how food is evaluated based on appearance, taste, texture, and even packaging.
Example: In some cultures, food might be rated highly if its aesthetically pleasing (e.g.,
presentation is important in Japanese cuisine), while in other cultures, the emphasis might be
placed on the richness of flavor or freshness.
Measures:
* Adapt Test Criteria: Modify evaluation forms or instructions to ensure that product quality is
assessed in line with culturally relevant standards.+ 6. Language and Terminology (Kasahun)
The way different cultures describe sensory experiences can vary widely. A flavor or texture might
be described differently, and there may not be direct translations for certain sensory terms in every
language.
Example: In some languages, the word for “sweet” might encompass both sugary flavors and
pleasant fiavors, leading to confusion or inconsistency in sensory measurements if not clarified,
Measure:
+ Use Universally Understood Terms: Where possible, use terms that are universally
understood across cultures. Ensure that sensory scales are adapted for the language and
cultural context of participants.
* Clarify Sensory Descriptors: Provide definitions or examples of sensory terms (e.9.,
“sweet,” “bitter”) to ensure participants across different languages or cultures understand the
terminology consistently.7. Cultural Differences in Perception of Sensory Intensity (Kidist)
People from different cultures may have varying thresholds for sensory intensity (e.g., how spicy or
sour they perceive a food). This can affect how strongly or weakly they respond to particular
sensory stimuli.
Example: A spicy food item may be rated as too mild by someone from a culture accustomed to
very spicy foods, while it could be perceived as extremely hot by someone from a culture where
spicy food is less common.
Measures:
* Adjust Sensory Intensity Scales: Adapt the intensity scales for the specific cultural context.
This can involve providing different scales for different cultural groups to ensure that intensity
ratings are comparable.+ 8, Group vs. Individual Perception (Wubamlak)
+ In some cultures, individuals may prioritize group consensus over personal opinion, which can
affect how sensory evaluations are conducted and interpreted. Group-based decisions might affect
individual ratings.
* Example: In some collectivist cultures, participants might be more likely to adjust their ratings to
match the group’s opinion rather than provide an independent evaluation.
+ Measures:
= Encourage Independent Evaluation: Ensure that participants feel comfortable providing
their individual opinions without being influenced by others.
+ Anonymous Testing: Allow anonymous feedback to minimize groupthink or social influences
that may distort individual sensory evaluations.
Conclusion:
Cultural factors can play a significant role in how people perceive and
evaluate sensory stimuli. Understanding these cultural influences and
implementing strategies such as segmenting participants by culture,
avoiding biased descriptors, and customizing test criteria can help reduce
bias and enhance the accuracy of sensory measurements.End of Chapter 6
Thank you
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