CRM - Full Flow
CRM - Full Flow
Yes
Digit number limit-6 Yes
Yes
Yes
Yes
Digit limit-10
Digit limit-12
Yes
Yes
Yes
Yes
endor name Yes
Yes
Yes
Basic Information for C/B Check
S
C/B Check/ Cross check and Approve u
Random Allocation Of Team/ Escaltions on Running Loans p
p
o
r
t
Personal Info Customer Name Editable Text Area
Mobile Number Editable Number area
DOB Editable Dob Format
Email Editable string area
Additional mail id Editable string area
Gender Dropdown*
Marital Status Dropdown*
Current Residential Address Editable string Area
Current Resi Pincode Editable Number area
City Editable Text Area
State Dropdown*
Current Residence Address Landmark Editable Text Area
Current Address Proof Dropdown*
Note:- Dropdown*
** If lead source is automatic then it will automatic diplay the name of integrated vendors
Once Pan & Aadhar verified goes to Credit Approval team
Mandatory Fields
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Digit number limit-6 Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Digit number limit-6 Yes
Yes
Yes
Yes
Yes
Sometimes in decimal digits Yes
Sometimes in decimal digits Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Digit number limit-6 Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
System will Automatic fetch thYes
sales agent name dropdown thYes
If lead punched manually reff Yes
c diplay the name of integrated vendors, if punched manually it will show drop down on Customer support, Dales agent or manual punch f
gent or manual punch for others
Mandatory
Personal Info Customer Name Prepopulated and not editable Yes
Mobile Number Prepopulated and not editable Yes
DOB Prepopulated and not editable Yes
Email Prepopulated and not editable Yes
Additional mail id Prepopulated and not editable Yes
Gender Prepopulated and not editable Yes
Marital Status Prepopulated and not editable Yes
Current Residential Address Prepopulated and not editable Yes
Current Resi Pincode Prepopulated and not editable Yes
City Prepopulated and not editable Yes
State Prepopulated and not editable Yes
Current Residence Address Landmark Prepopulated and not editable Yes
Current Address Proof Prepopulated and not editable Yes
Professional Info IF Salaried is selected then Salaried Proffesional info will be displayed and Self-employed then only Se
Income Type Prepopulated and not editable Yes
Company Name Prepopulated and not editable Yes
Company Type Prepopulated and not editable Yes
Office address Prepopulated and not editable Yes
Office pincode Prepopulated and not editable Yes
Office mail id Prepopulated and not editable Yes
City Prepopulated and not editable Yes
State Prepopulated and not editable Yes
Current Designation Prepopulated and not editable Yes
Current Work Experience Prepopulated and not editable Yes
Total Work Experience Prepopulated and not editable Yes
Salary Prepopulated and not editable Yes
Salaried Income Delivery Prepopulated and not editable Yes
Last Month Salary Prepopulated and not editable Yes
Last 1 Month Salary Prepopulated and not editable Yes
Last 2 Month Salary Prepopulated and not editable Yes
Lead Source Website/Vendor name System will Automatic fetch the leads will the intergrated web
Text box sales agent name dropdown those who are currently on Lead
Customer Support If lead punched manually reffered by Support Team
others
8% of the approved amount
er month rate of inetest and if .75%per day is selected then .75% per day is seleted- ROI works with NBFC wise product( approval type) Ca
lected in NBFC - is selected then GST & Processing fee will be displayed
oduct( approval type) Calculator waise
Personal Info Customer Name
Father_Name
Spouse Name
Mobile Number
Alternate Mobile Number
DOB
Email
Additional mail id
Gender
Marital Status
Residential Type
Living Since
Residential Living Status
Current Residential Address
Current Address Resi Pincode
City
State
Current Residence Address Landmark
Current Address Proof
Permanent Residential Address
Permanent Address Resi Pincode
City
State
Permanent Residence Address Landmark
Permanent Address Proof
Ekyc Details
Pan Card
Aadhaar Card
Field Verification
Customer Live Photo
FI Home
FI Office
OSV Pan Card
OSV Aadhar Card
OSV Others
Location
Other Documents
Cheque 1 Number
Cheque 2 Number
Cheque 3 Number
Cheque 4 Number
Cheque 5 Number
Cheque 6 Number
Cheque 7 Number
Cheque 8 Number
Cheque 9 Number
HR Email Id
HR Linkedin ID Link
HR Letter
Social Details
Facebook_
LinkedIn_
Loan Number
Signed loan Agreement
Passport Size Photo
EMI 1
EMI 2
EMI 3
EMI 4
EMI 5
EMI 6
In case of Repeat customer - process will have all the fields as mentioned above with few additonal fields mentioned below
Automatic display loan Once loan is marked disbured (for both fresh
Repeat History & Repeat) it will come to Opportunity level
Loan Number
Pan Number
Disbursement Date
Loan Closing Date
Disbursed Amount
Loan Status
Payment Date
Nbfc Name
Loan Closing Agent Name
Repeat Count
Payment Narration
Payment Mode Dropdown
Payment Mode EMI 1
Payment Mode EMI 2
Payment Mode EMI 3
EMI paid Drop down
Payment Date
Last transaction Date
Loan closing Tenure
Loan Closure Date
Pre-close Amount
Total Applicable Interest
Amount Received
Principal Received
Interest Received
Transaction Posted Date
Transaction ID
Loan Status Dropdown
Payment Images
Cheque Used Dropdown
Loan Closing Agent Name
Mandatory Upload option Mandatory Fields Waiver Option
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Dropdown Yes
Text box Yes Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes
Prepopulated and editable option Yes Yes
View and Downloads Automatic OCR reading will lead field displayed in the blanks
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display Yes
Automatic Display
Ticket Option
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when marked disbured
Final Confirmation from MIS when any collection(welcome) disposition marked by Welcome agent or lead Owner(Sales)
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Ekyc Details
Pan Card
Aadhaar Card
Field Verification
Customer Live Photo
FI Home
FI Office
OSV Pan Card
OSV Aadhar Card
OSV Others
Location
Other Documents
Cheque 1 Number
Cheque 2 Number
Cheque 3 Number
Cheque 4 Number
Cheque 5 Number
Cheque 6 Number
Cheque 7 Number
Cheque 8 Number
Cheque 9 Number
Reference 2
Reference 3
Reference 4
Reference 5
Reference 6
Reference 7
HR Details
Social Details
Facebook_
LinkedIn_
In case of Repeat customer - process will have all the fields as mentioned above with few additonal fields mentioned below
Repeat History Automatic display loan Once loan is marked disbured (for both fresh & Repeat) it w
Loan Number
Pan Number
Disbursement Date
Loan Closing Date
Disbursed Amount
Loan Status
Payment Date
Nbfc Name
Loan Closing Agent Name
Repeat Count
Text box Document uploaded only View optioMandatory Fields
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes Yes
loan is marked disbured (for both fresh & Repeat) it will come to Opportunity level
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Ticket raising
Waiver Option Option
Ticket raising
Ticket raising
Ticket raising
Ticket raising
Ticket raising
Ticket raising
Ticket Option
Ticket Option
Ticket Option
Ticket Option
Ticket Option
Ticket Option
Ticket Option
Ticket Option
Ticket Option
Ticket Option
Ticket Option
Personal Info
Customer Name
Father_Name
Mobile Number
Alternate Mobile Number
DOB
Email
Additional mail id
Gender
Marital Status
Residential Type
Residential Living Status
Current Residential Address
Current Address Resi Pincode
City
State
Current Residence Address Landmark
Current Address Proof
Permanent Residential Address
Permanent Address Resi Pincode
City
State
Permanent Residence Address Landmark
Permanent Address Proof
Ekyc Details
Pan Card
Aadhaar Card
Field Verification
Customer Live Photo
FI Home
FI Office
OSV Pan Card
OSV Aadhar Card
OSV Others
Location
Other Documents
Cheque 1 Number
Cheque 2 Number
Cheque 3 Number
Cheque 4 Number
Cheque 5 Number
Cheque 6 Number
Cheque 7 Number
Cheque 8 Number
Cheque 9 Number
CIBIL Report
Credit Score
CIBIL Report
Loan Number ID
Loan agreement
Reference 2
Reference 3
Reference 4
Reference 5
Reference 6
Reference 7
HR Details
Social Details
Facebook_
LinkedIn_
Payment Details
1st Payment date
1st Payment amount
Payment narration
2nd Payment date
2nd Payment amount
Payment narration
3rd Payment date
3rd Payment amount
Payment narration
4th Payment date
4th Payment amount
Payment narration
5th Payment date
5th Payment amount
Payment narration
NOC Letter
Settlement letter
Demand Notice
Note:-
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Prepopulated and not editable
Name
Relation
Contact Number
Name
Relation
Contact Number
Name
Relation
Contact Number
Name
Relation
Contact Number
Name
Relation
Contact Number
Name
Relation
Contact Number
Name
Relation
Contact Number
Name
Contact Number
Email ID
Ticketing option
Date format
Editable Number Area upload option
Editable String Area Payment Mode Dropdown
Date format
Editable Number Area upload option
Editable String Area Payment Mode Dropdown
Date format
Editable Number Area upload option
Editable String Area Payment Mode Dropdown
Date format
Editable Number Area upload option
Editable String Area Payment Mode Dropdown
Date format
Editable Number Area upload option
Editable String Area Payment Mode Dropdown
Date format
Editable Number Area
Yes/NO
Yes/NO
Editable Number Area
Yes/No
Multiple attachments
Dropdown*
Dropdown*
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Mandatory fields
Payment closing Agent (Prepopulated and not editable)
Final Confirmation from MIS when any collection(welcome) disposition marked by Welcome agent or lead Owner(Sales)
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Ekyc Details
Pan Card
Aadhaar Card
Field Verification
Customer Live Photo
FI Home
FI Office
OSV Pan Card
OSV Aadhar Card
OSV Others
Location
Other Documents
Cheque 1 Number
Cheque 2 Number
Cheque 3 Number
Cheque 4 Number
Cheque 5 Number
Cheque 6 Number
Cheque 7 Number
Cheque 8 Number
Cheque 9 Number
Social Details
Facebook_
LinkedIn_
In case of Repeat customer - process will have all the fields as mentioned above with few additonal fields mentioned below
Repeat History Automatic display loan Once loan is marked disbured (for both fresh & Repeat)
Loan Number
Pan Number
Disbursement Date
Loan Closing Date
Disbursed Amount
Loan Status
Payment Date
Nbfc Name
Loan Closing Agent Name
Repeat Count
NOC Letter
Settlement letter
Demand Notice
Legal Notice Details Legal Notice
Legal Notice attachment
Notice date
Notices
Reason of Notice
Note:-
Mandatory
Mandatory Upload /View oFields
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option upload option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
Prepopulated and non-editable option Yes
upload option Yes
View and Downloads Automatic OCR reading will lead field displayed in the blanks
Automatic Display by Leadsquared system
uploads
uploads
an is marked disbured (for both fresh & Repeat) it will come to Opportunity level
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Date format
Editable Number Area
Yes/NO
Yes/NO
Editable Number Area
Yes/No
Multiple attachments
Dropdown*
Waiver Option
Waiver Option
Waiver Option
Waiver Option
Ticket Option
Ticket Option
Waiver Option
Waiver Option
Waiver Option
Waiver Option
Waiver Option
Waiver Option
Waiver Option
Final Confirmation from MIS when any collection(welcome) disposition marked by Welco
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
Final Confirmation from MIS when any collection disposition marked
FI Home Positive
Negative
FI Office Positive
Negative