http://oracleapps88.blogspot.

com/ Raju Ch

Navigation: - Order Management Super User, Vision Operations (USA) Orders, Returns
Sales Orders

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Enter header level information as shown below
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Go to line items and create lines for service item.
Here we are taking other product as RAM and going to provide service to this RAM Item.
Service Item taken is FSPM1000.

RAJU CHINTHAPATLA
http://oracleapps88.blogspot.com/ Raju Ch

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In the first line product is added (RAM).

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Now we are going to provide Service to this item using FSPM1000 item.

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R And go to services tab.

RAJU CHINTHAPATLA
http://oracleapps88.blogspot.com/ Raju Ch

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Enter reference type as Order, Order Type as Mixed which is taken at header level of that order
and enter 68300 which is nothing but the same sales order, just because we are going to provide
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the service to the item in this sales order only. Then enter line number and shipment number.
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O Scroll to right. We can see line number and shipment number here.

RAJU CHINTHAPATLA
http://oracleapps88.blogspot.com/ Raju Ch

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Scroll to right.

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A Enter service start date, end date. By this service duration and period will be populated

R automatically.

RAJU CHINTHAPATLA
http://oracleapps88.blogspot.com/ Raju Ch

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And then book the order.
Now see the line status of the order.
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Then ship the order. Go through the normal process to ship the order and close the order.

A Book the orderpick release Ship confirm workflow background process to close the order

R Pick release = Order Management Super User, Vision Operations (USA) Shipping Release

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Sales Orders  Release Sales Orders.
Ship Confirm = Order Management Super User, Vision Operations (USA) Shipping 
Transactions

To close the order = Order Management Super User, Vision Operations (USA) view
requests  submit request (Workflow background Process)

Now check the sales order line level whether it is closed or not.

RAJU CHINTHAPATLA
http://oracleapps88.blogspot.com/ Raju Ch

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Now go to service contracts responsibility.

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Run the Service Contracts Order Processing Program to import the service from order
management as shown below.
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R Then provide parameter as All and click on ok button and submit the program.

RAJU CHINTHAPATLA
http://oracleapps88.blogspot.com/ Raju Ch

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Click on submit button after clicking ok button.

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Ethe service contract created for this sales order number.
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Now we can check

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Navigation: - Service Contracts Manager, Vision Enterprises  Contract Administration 

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Launch

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RAJU CHINTHAPATLA
http://oracleapps88.blogspot.com/ Raju Ch

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Open any of the contracts by clicking open button as shown in above screen.
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R contract number field and press Ctrl +f11 to query the records based on that order number.
Now press f11 to enter into query mode. And enter order number at order field just below to the

RAJU CHINTHAPATLA
http://oracleapps88.blogspot.com/ Raju Ch

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RAJU CHINTHAPATLA
http://oracleapps88.blogspot.com/ Raju Ch

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By this we can see the service contract created through sales order. Now you can generate bills to
this order.
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RAJU CHINTHAPATLA