A DESK RESEARCH PROJECT ON

“DELOITTE”

SUBMITTED BY

“KRISHNA MISHRA”

MBA SEMESTER II

ACADEMIC YEAR 2024-25

UNDER THE GUIDANCE OF

“Dr. PRIYANKA BACHHAV”

SUBMITTED TO

SAVITRIBAI PHULE PUNE UNIVERSITY

IN PARTIAL FULFILLMENT OF

MASTER OF BUISNESS ADMINISTRATION (MBA)

THROUGH
 AKEMI BUSINESS SCHOOL, PUNE-411057

DECLARATION

I, undersigned Krishna Mishra declare that the Project Report titled on Deloitte in Accounts

& Finance Industry submitted by me for partial fulfillment of Master of Business

Administration (MBA) is the original record of the project work carried out by me under the

guidance of Dr. Priyanka Bachhav and the same has not formed the basis for the award of

any degree, diploma, fellowship or for any other Statutory University or Autonomous

Institutions functioning in India or abroad imparting higher education in Management.

Date- Krishna Mishra

Place- Pune MBA, SEM II

Roll no _______________
 ACKNOWLEDGEMENT

I would like to express my sincere gratitude to Dr. Priyanka Bachhav, my project guide from Akemi

Business School, Pune- 411057 for the successful completion of this project in partial fulfillment of Master

of Business Administration (MBA) under the guidance to allow me to work on such an interesting topic.

The guide and the college provided me continuous guidance and encouragement which helped me to

complete this project on time.

Date- Krishna Mishra

Place- Pune MBA, SEM II

Roll no ____________
 EXECUTIVE SUMMARY

Deloitte is one of the "Big Four" professional services firms, providing a wide range of
services in audit & assurance, consulting, tax, risk advisory, and financial advisory.
Founded in 1845 and headquartered in London, Deloitte operates in over 150 countries,
employing more than 450,000 professionals globally.

The firm is known for its deep industry expertise, innovation-driven solutions, and strong
commitment to client success. Deloitte serves clients across diverse sectors including finance,
healthcare, technology, energy, and government.

Deloitte consistently ranks among the top in terms of revenue and brand value in the
professional services industry, emphasizing ethical practices, sustainability, digital
transformation, and inclusion.

Deloitte serves clients across various sectors such as financial services, healthcare,
technology, energy, manufacturing, and the public sector. It is recognized for its client-
centric approach, focus on innovation and digital transformation, and strong capabilities
in emerging technologies like AI, data analytics, and cloud computing.

Consistently ranked as one of the top firms globally in terms of revenue and brand strength,
Deloitte is also committed to corporate responsibility, ESG (environmental, social, and
governance) practices, diversity and inclusion, and developing future leaders through
talent development and learning programs.
 Table of Contents
Introduction

Industry Overview

Company Profile

History of Deloitte

Great leaders of Deloitte

Product portfolio

Strategic approaches for business growth

Marketing strategies

Financial and economic analysis

Financial Results

Stock Performance

Shareholding Pattern

Profit & Loss Ratios:

Employee data

Competitor Analysis

Infosys Peer Comparison with top 6 competitors

SWOT Analysis

Strength of Deloitte

Weakness of Deloitte

Opportunities for Deloitte

Findings & Conclusions

Key Findings

Conclusions.
INTRODUCTION:

Deloitte is one of the world’s leading professional services organizations, delivering a broad
portfolio of services in audit and assurance, consulting, financial advisory, risk advisory, tax,
and legal services. Operating in over 150 countries, Deloitte functions as a global network of
member firms, serving four out of five Fortune Global 500 companies. The firm’s deep
industry expertise, global reach, and commitment to innovation make it a key player in
supporting both private and public sector clients through transformation and sustainable
growth.

In India, Deloitte has established itself as a prominent advisory firm, contributing

significantly to sectors such as technology, financial services, energy, healthcare, and the
public sector. With a robust workforce and centers of excellence across major cities, Deloitte
India has been instrumental in driving digital transformation, promoting regulatory
compliance, and enabling data-driven decision-making for businesses and government
entities alike.

Deloitte’s relevance in the Electronics System Design and Manufacturing (ESDM)

domain stems from its extensive work in digital strategy, emerging technologies,
semiconductor consulting, supply chain transformation, and policy advisory. Its
thought leadership, research insights, and strategic partnerships play a vital role
in shaping the future of the Indian electronics and semiconductor ecosystem.
Industry Overview of Deloitte

Deloitte operates at the forefront of the global professional services industry, which
encompasses auditing, consulting, risk advisory, financial advisory, tax, and legal services.
As part of the "Big Four" accounting firms, Deloitte holds a dominant position both globally
and in India, driven by its multidisciplinary service model, industry-specific insights, and
technological capabilities.

Global Industry Context

The professional services industry is undergoing a transformation shaped by:

 Digital disruption and innovation (AI, cloud computing, analytics)

 Increased regulatory scrutiny
 Geopolitical and economic uncertainty
 Sustainability and ESG integration
 Growing demand for integrated advisory services

Deloitte’s response to these shifts is characterized by aggressive investment in emerging

technologies, thought leadership in ESG, and expansion into non-traditional domains such as
cyber security, sustainability consulting, and digital transformation.

According to reports by Statistics and IBIS World:

 The global professional services market size surpassed USD 6 trillion in 2024, with
Deloitte contributing significantly as the largest Big Four firm in terms of revenue
(approx. USD 64.9 billion in FY2023).
 Deloitte Consulting alone contributes over 40% of total revenue, showing its
increasing dominance in digital and strategic transformation services.

Key Industry Verticals Served by Deloitte

Deloitte delivers sector-specific solutions across a wide range of industries, including:

Industry Key Offerings

Technology, Media & Digital transformation, cloud strategy, cyber security,
Telecom (TMT) semiconductor consulting
Risk management, compliance, core banking transformation,
Financial Services
Fin Tech advisory
Policy advisory, infrastructure consulting, e-Governance,
Public Sector
Smart Cities
Healthcare & Life Sciences Value-based care, data analytics, clinical innovation
Supply chain digitization, sustainability strategies,
Consumer & Retail
e-commerce optimization
 Industry Key Offerings
De carbonization, smart grids, ESG implementation,
Energy & Resources
operational efficiency
Industry 4.0, predictive maintenance, global sourcing and
Manufacturing
supply chain advisory

Deloitte in India

India is a strategic growth market for Deloitte, especially in areas such as:

 Digital transformation
 Semiconductor strategy and ESDM growth
 Government consulting and infrastructure advisory
 Global capability centers (GCCs) and delivery hubs.

Deloitte India collaborates closely with NITI Aayog, MeitY (Ministry of Electronics and
Information Technology), and state governments to support initiatives in electronics
manufacturing, AI, and Make in India. The firm is also helping organizations implement the
PLI (Production Linked Incentive) schemes in sectors like electronics, semiconductors, and
telecom.

Relevance to ESDM (Electronics System Design & Manufacturing)

In the context of the ESDM industry, Deloitte provides:

 Semiconductor supply chain diagnostics

 Chip-to-cloud solutions strategy
 R&D roadmap advisory
 Incentive application support and regulatory compliance
 Smart manufacturing enablement using AI/IoT

With India positioning itself as a global electronics manufacturing hub, Deloitte plays a key
role in enabling both policy formulation and private-sector transformation.

Would you like a graphical representation (e.g., Deloitte’s revenue by industry or region)
or deep dive into one sector like semiconductors or digital consulting? I can also help you
format this for a report or slide deck.
1. Overview of the Professional Services Industry
The global professional services industry is vast and evolving rapidly, valued at over USD 6
trillion as of 2024. It includes services such as consulting, auditing, taxation, legal services,
and risk advisory. This industry is driven by the need for businesses and governments to
navigate complexity in a volatile, digital-first world.

With digital transformation, regulatory reforms, ESG mandates, and global supply chain
realignments, companies increasingly rely on trusted advisory partners. Deloitte, as part of
the Big Four (alongside PwC, EY, and KPMG), is a dominant player and has consistently
ranked among the top firms globally in both revenue and client base.

2. Market Trends Shaping the Industry

The professional services sector is experiencing a paradigm shift due to several key trends:

Trend Impact on Deloitte and Industry

Rise in demand for cloud, AI, data analytics, and automation
Digital Transformation
consulting
Regulatory Complexity Growth in risk advisory and compliance services
Expansion of ESG reporting, net-zero strategy, and climate risk
Sustainability & ESG
advisory
Increased demand for global tax restructuring, cyber risk
Geopolitical Tensions
mitigation
Workforce of the
Advisory on hybrid workforce, talent strategy, and future skills
Future

Deloitte is at the forefront of these shifts, investing heavily in technology alliances (e.g., with
SAP, Oracle, AWS), sustainability strategy, and cloud consulting to deliver end-to-end
transformation for its clients.
3. Deloitte’s Competitive Position
Deloitte is the largest professional services firm globally, based on revenue and workforce
size. Its competitive edge lies in:

 End-to-end integrated services across consulting, risk, tax, and assurance

 Industry-specific expertise with tailored solutions for sectors like manufacturing,
public sector, energy, and technology
 Innovation hubs and Global Delivery Centers (GDCs) in India and other regions
 Strong digital capabilities through Deloitte Digital and partnerships with tech giants
 Thought leadership and policy influence through research publications and
government advisory

This strong positioning enables Deloitte to capture a wide client base ranging from Fortune
500 companies to central and state governments, especially in emerging economies like India.

4. Key Challenges in the Industry

While Deloitte remains a leader, the professional services industry faces several challenges:

 Talent Retention & Upskilling: Shortage of skilled professionals in tech-heavy roles

like AI, cyber security, and semiconductor consulting
 Regulatory Pressure: Increasing scrutiny around audit independence, tax planning
ethics, and ESG disclosures
 Price Competition: Competitive pricing from mid-sized and boutique consulting
firms
 Geopolitical Uncertainty: Trade wars, sanctions, and political instability affecting
global advisory demand

Deloitte is actively addressing these through strategic hiring, skilling programs, acquisitions
of niche consulting firms, and investments in digital platforms.

5. Deloitte’s Role in ESDM and Related Industries

The Electronics System Design and Manufacturing (ESDM) industry, particularly in

India, is witnessing exponential growth, driven by:

 PLI schemes
 ‘Make in India’ and Atmanirbhar Bharat policies
 Global supply chain diversification away from China
 Demand for semiconductors and 5G infrastructure

Deloitte has emerged as a leading advisor in this space, providing:

  Strategy and policy advisory to government bodies (like MeitY)
 Supply chain and manufacturing transformation services to OEMs
 ESG strategy and compliance guidance
 R&D innovation and chip design roadmap support

Its strong presence in India, coupled with its cross-industry digital capabilities, positions
Deloitte as a key enabler of India's vision to become a global ESDM hub.

COMPANY PROFILE:

History:-

Deloitte has a rich and dynamic history spanning over 180 years, marked by innovation,
global expansion, and leadership in professional services. The firm’s origins trace back to
1845, and over the decades, it has evolved into a global powerhouse with a presence in more
than 150 countries.

Founding and Early Years (1845–1900)

 1845: Deloitte was founded by William Welch Deloitte in London. He was the first
person to be appointed an independent auditor of a public company — the Great
Western Railway.
 His pioneering work in auditing and accounting set the foundation for modern
financial reporting.
 By the late 19th century, Deloitte expanded operations to the United States,
becoming one of the earliest accounting firms to operate internationally.

20th Century Growth and Mergers (1900–1990s)

 Deloitte grew steadily throughout the 20th century, expanding services beyond
auditing to include tax and consulting.
 During this period, various regional member firms were established around the
world.
 A major milestone occurred in 1989, when Deloitte Haskins & Sells merged with
Touche Ross, forming Deloitte & Touche, creating one of the world’s largest
professional services organizations.

Global Integration and Brand Evolution (2000s–2010s)

 In the early 2000s, Deloitte began integrating its global operations under
a unified brand identity — “Deloitte.”
 The firm consolidated it’s position as a leader in consulting, technology
services, and financial advisory.
 It expanded aggressively into emerging markets like India, China, and
Brazil.
  The launch of Deloitte Digital in 2012 marked a strategic pivot toward digital
transformation consulting.

Recent Developments and Strategic Focus (2010–Present)

 Deloitte became the largest Big Four firm by revenue, reporting USD 64.9 billion in
FY2023.
 It has made significant investments in AI, cyber security, ESG advisory, and cloud
transformation.
 In India, Deloitte has grown into one of the most influential consulting firms, working
with central/state governments and major corporates, especially in sectors like
electronics manufacturing, infrastructure, energy, and public sector reform.
 The firm has also taken a strong stance on sustainability and inclusivity, aligning its
business practices with UN Sustainable Development Goals (SDGs).

Key Milestones

Year Event
William
Welch
Deloitte
1845 founds
the firm
in
London

Deloitte
opens
its first
1880 U.S.
office
in New
York
Year Event

Deloitte : Home of Financial Security

Standardized Logo of Deloitte Financial Stratum -2025

Year Event
Year Event

Founder: William Welch Deloitte

Year Event

Joe Ucuzoglu: Global C.E.O.

1. Founder: William Welch Deloitte

 Born: 1818, London, United Kingdom

 Founded Deloitte in: 1845
 Significance:
o William Welch Deloitte was a visionary and pioneer in the field of accounting
and auditing.
o He was the first independent auditor of a public company, appointed to
audit the accounts of the Great Western Railway in the UK.
 o His work laid the foundation for the profession of public accounting as we
know it today.

2. Deloitte Touche Tohmatsu Limited (DTTL) – The Global Governing

Entity

Deloitte is not a single firm but a global network of independent firms operating under the
umbrella of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited
by guarantee.

 DTTL serves as the coordinating entity but does not provide services to clients
directly.
 Member firms operate in over 150 countries and territories, each legally separate
but sharing common values, branding, and quality standards.

3. Global Leadership and Governance Structure

Position Name Role

Chief Executive Officer of Deloitte Global since 2023.
Joe
Global CEO Previously CEO of Deloitte US. Leads global strategy and
Ucuzoglu
operations.
Anna Appointed in 2023. Oversees governance at Deloitte Global
Global Chair
Marks Board.
Composed of senior leaders from major geographies.
Executive
— Provides strategic direction, risk oversight, and performance
Committee
monitoring.
The highest governing body of DTTL, responsible for global
Global Board of
decision-making and supervision. Members are drawn from
Directors
various member firms.

4. Key Deloitte Member Firms (Stakeholders)

Deloitte’s largest and most influential member firms by size, revenue, and strategic
importance include:
 Country Firm Significance
Largest member firm by revenue (~50% of
United States Deloitte LLP (US) global revenue). Major stakeholder in tech,
finance, and government advisory.
Deloitte India (Deloitte Fast-growing center of innovation, delivery, and
India Touche Tohmatsu India advisory—especially in ESDM, public sector,
LLP) and digital strategy.
Historic and influential firm, origin of the brand.
UK Deloitte LLP (UK) Focuses on financial services, public sector, and
legal.
Canada, China, Strategic for regional innovation, AI, tax, and
—
Japan, Australia ESG advisory.

Each member firm is a separate legal entity, but collectively, they make up the Deloitte
global network

5. Deloitte India – Leadership Snapshot (as of 2025)

Position Name
CEO, Deloitte India Romal Shetty
Chairperson N Venkatram
Head of Consulting (India) Saurabh Kumar

Deloitte India plays a critical role in government partnerships, manufacturing strategy

(especially ESDM), technology consulting, and risk services
Deloitte Product & Service Portfolio

Deloitte’s portfolio spans a wide range of professional services rather than

traditional "products." It operates across five major service lines, offering tailored
solutions for clients in various industries including ESDM, finance, government,
manufacturing, healthcare, and technology.

🔹 1. Audit & Assurance Services

These services help organizations enhance credibility through transparent and

accurate financial reporting.

 Financial Statement Audit

 Internal Controls Assurance
 Regulatory & Compliance Reporting
 IFRS and GAAP Consulting
 Risk Assessment and Management
 ESG & Sustainability Reporting Audit

Target Clients: Public and private companies, regulatory bodies,

financial institutions.

🔹 2. Consulting Services

One of Deloitte’s largest revenue drivers — it includes strategy, digital

transformation, human capital, and operations consulting.
a. Strategy & Business Transformation

 Corporate Strategy
 Mergers & Acquisitions
 Market Entry Strategy
 Digital & Innovation Strategy

b. Technology Consulting

 Cloud Services (AWS, Azure, Google Cloud)

 AI & Data Analytics (Deloitte Analytics, CortexAI)
 Cybersecurity Solutions
 Enterprise Applications (SAP, Oracle, Salesforce)
 IoT, Blockchain, and RPA

c. Human Capital Consulting

 Workforce Planning
 HR Tech Transformation
 Leadership Development
 DEI (Diversity, Equity & Inclusion) Strategy

🔹 3. Financial Advisory Services

Deloitte advises on transactions, restructuring, and forensic investigations.

 Mergers & Acquisitions (M&A)

 Valuation & Modeling
 Forensic Investigation & Dispute Services
 Infrastructure and Capital Projects
 Turnaround & Restructuring

🔹 4. Risk Advisory

Deloitte helps clients identify and manage strategic, financial, operational, and cyber
risks.

 Enterprise Risk Management (ERM)

 Regulatory & Compliance Risk
 Cyber Risk Advisory
 Data Privacy & Governanc
🔹 5. Tax & Legal Services

A key area for multinational corporations and start ups alike.

 Direct & Indirect Tax Advisory

 Global Business Tax Services
 Transfer Pricing
 Legal Entity Management
 Cross-border Tax Structuring
 GST Advisory (especially important in India)

🔹 6. Deloitte Digital

A specialized arm focused on digital experience, design, and innovation.

 UX/UI Design
 Digital Marketing Strategy
 E-commerce Platform Development
 Mobile App & Web Development
 Customer Journey Mapping
 Digital Branding

🔹 7. Industry-Specific Offerings (including ESDM Sector)

 Smart Manufacturing Consulting

 ESDM Ecosystem Strategy (Govt. & Private)
 PLI Scheme Advisory (India)
 Semiconductor & Electronics Policy Consulting
 Smart Cities & IoT Integration
 Sustainable Supply Chain Planning
🔹 Flagship Technology Platforms & Tools:
Platform Use Case

Cortex AI AI and ML-driven data insights for business strategy

Deloitte Greenhouse Innovation labs and workshops

Omnia DNAV Data-driven audit analytics

Converge HEALTH Health tech platform for life sciences & Pharma

True Voice Advanced Voice AI for customer experience analytics

Strategic Approach for Business Growth – Deloitte
Deloitte’s business growth strategy is driven by innovation, sectoral specialization, digital
transformation, global collaboration, and sustainability. As a professional services
powerhouse, Deloitte aligns its strategic initiatives with evolving client needs, industry
disruptions, and global socio-economic shifts.

🔹 1. Sector-Focused Solutions

Deloitte tailors its offerings based on deep industry knowledge, enabling hyper-relevant
solutions for sectors such as:

 ESDM (Electronics System Design & Manufacturing)

 Financial Services
 Healthcare & Life Sciences
 Energy, Resources & Industrials
 Government & Public Services

Strategy: “Client-first with sector depth” – building domain-specific consulting and tech
capabilities to deliver targeted value.

🔹 2. Digital & Technology-Driven Growth

With rapid digitization across industries, Deloitte invests heavily in technology consulting
and innovation platforms.

 Expansion of Deloitte Digital, Cortex AI, and Cloud Engineering

 Strategic alliances with AWS, Google Cloud, SAP, Salesforce, and Oracle
 AI/ML, Blockchain, IoT, and Cybersecurity solutions integration
 Smart Factory & Digital Twin solutions in ESDM and manufacturing

Goal: Become the go-to digital transformation partner for global enterprises and
governments.
🔹 3. Inorganic Growth through Mergers & Acquisitions

Deloitte consistently grows through targeted acquisitions of niche consultancies and tech
firms.

 Acquisition of boutique AI/analytics, cloud, cyber security, and ESG firms

 Global expansion in emerging markets like India, Southeast Asia, and Africa
 Investments in startups and innovation hubs

Result: Enhances capabilities, accelerates market entry, and absorbs skilled talent.

🔹 4. Human Capital & Leadership Development

People are at the center of Deloitte’s value creation.

 Internal programs for leadership, upskilling, and reskilling (e.g., Deloitte University)
 Focus on DEI (Diversity, Equity & Inclusion) as a strategic priority
 Remote & hybrid working policies to attract top talent globally

Approach: Empower employees with tools and training to drive client success.

🔹 5. ESG and Sustainability Strategy

Deloitte integrates Environmental, Social, and Governance (ESG) into its core business
model.

 Launch of Sustainability & Climate Practice

 Advisory services for carbon neutrality, circular economy, green finance
 Internal net-zero carbon targets by 2030

Vision: Lead the sustainability consulting space while becoming a responsible corporate
citizen.
🔹 6. Government & Public Sector Engagement

In markets like India, Deloitte plays a pivotal role in national development initiatives.

 Policy advisory on PLI schemes, Digital India, Smart Cities, and Make in India
 Strategic consulting for ESDM policy, manufacturing clusters, and skill development
 Public-private partnership models

Edge: Acts as a transformation partner to governments for inclusive growth.

🔹 7. Data-Driven Decision Making

Through proprietary tools and platforms, Deloitte helps clients and itself use data more
intelligently.

 Tools like Omnia DNAV, Converge HEALTH, TrueVoice enable predictive

analytics
 Emphasis on real-time data visualization, modeling, and AI insights

Summary: Deloitte’s Growth Pillars

Growth Pillar
Strategic Focus
Innovation & Tech Digital transformation, AI, Cloud,
IoT
Sectoral Expertise Industry-specific solutions
Global Expansion M&A, emerging markets
Talent & Culture Upskilling, inclusive leadership
ESG Leadership Sustainability consulting & carbon
neutrality
Data & Analytics Real-time, AI-powered insights
Information Technology Pro-Work Design

Modular Innovation Info matrix application & operations.

Marketing Strategy Adopted by Deloitte

As a global leader in professional services, Deloitte’s marketing strategy is centered

around building trust, showcasing expertise, thought leadership, and digital
visibility. Operating primarily in the B2B space, Deloitte focuses on relationship-
driven, content-powered, and tech-enabled marketing to engage clients,
policymakers, and industry leaders.

🔹 1. Thought Leadership & Content Marketing

Deloitte leads the market by positioning itself as a knowledge powerhouse.

 Publishes in-depth reports like “Tech Trends,” “Global Human Capital

Trends,” “Future of Work,” etc.
 Industry insights through whitepapers, case studies, research papers, and
economic outlooks
 Sector-specific newsletters and microsites

Goal: Establish itself as the go-to advisor on complex business, tech, and policy
issues.

🔹 2. Digital Marketing & Online Presence

Deloitte uses modern digital marketing tools to reach decision-makers across

geographies.

 Search engine optimization (SEO) for key offerings like AI, ESG, Tax, and
Risk Consulting
 Active presence on LinkedIn, Twitter, YouTube, and Insta gram for
leadership content, success stories, and trends
 Personalized content on Deloitte.com based on user behaviour and region

Result: Drives engagement, leads, and brand trust digitally.

🔹 3. Event-Based Marketing

Deloitte invests in global, regional, and industry-specific events to build its brand and
connect with clients.

 Hosts global summits like Deloitte Converge, Deloitte Tax Symposium, and
Digital Manufacturing Summits
 Participates in key forums like World Economic Forum, COP Climate
Summits, G20 panels
 Industry-specific roundtables (e.g., ESDM, Fin Tech, Pharma, Climate
Finance)

Approach: Position itself as a leader and convenor of high-impact dialogue.

🔹 4. Strategic Partnerships & Alliances

Deloitte co-markets with top tech firms to boost its visibility and trust in
transformation projects.

 Joint campaigns with SAP, Oracle, AWS, Google Cloud, Microsoft

 Solution showcases, webinars, and joint case studies
 Branding through “Powered by Deloitte + Partner” solution suites

🔹 5. Account-Based Marketing (ABM)

To win and retain high-value clients, Deloitte uses a hyper-personalized marketing

approach.

 Customized content, messaging, and touchpoints for target accounts

 Dedicated teams for CXO engagement
 Deep dive solution maps for client-specific pain points

Use Case: Especially relevant in sectors like ESDM, where customization and
consulting depth are critical.

🔹 6. Employer Branding & Internal Marketing

Deloitte invests heavily in showcasing its workplace, culture, and employee value
proposition.
  Campaigns like “Make an Impact That Matters”
 Showcasing inclusion, innovation, and leadership journeys on social platforms
 Employee advocacy using LinkedIn influencers, blogs, and culture videos

Objective: Attract and retain top talent globally.

🔹 7. Public Relations & Media Outreach

Deloitte maintains a strong public image through earned media.

 Frequent features in Economic Times, Mint, Forbes, Bloomberg, and CNBC

 Expert quotes in policy discussions and budget analysis
 Crisis management and reputation-building campaigns

🔹 8. Sustainability & ESG Messaging

As ESG becomes critical to business and government agendas, Deloitte aligns its
branding with purpose-driven themes.

 Campaigns and reports on Net-Zero, Green Manufacturing, Sustainable

Tech, and Circular Economy
 Stories of impact in climate, education, digital inclusion, and gender equality

Edge: Positions Deloitte as a values-driven brand, not just a business partner.

🔹 Marketing Strategy Summary Table

Marketing Element Key Focus

Thought Leadership Industry reports, insights, future trends

Digital & Content Marketing SEO, social media, website personalization

Events & Forums Global summits, industry roundtables

Strategic Partnerships Co-branded campaigns with tech giants

ABM & Client Focus Customized marketing for key enterprise clients

Employer Branding Campaigns for workplace culture & innovation

 Marketing Element Key Focus

Public Relations Media presence, policy commentary

ESG Branding Purpose-driven stories & sustainability focus

Financial & Economic Analysis:-

Deloitte – 5-Year Global Revenue Trend (FY2019–FY2023)

Fiscal Year Global Revenue (USD Billion) YoY Growth (%)

FY2019 $46.2 B +7.0%

FY2020 $47.6 B +3.0% (COVID-19 impact)

FY2021 $50.2 B +5.5%

FY2022 $59.3 B +18.1%

FY2023 $64.9 B +9.4%

🔍 Analysis Highlights:

 FY2020: Modest growth due to COVID-19 slowdown, especially in Audit &

Advisory.
 FY2021–2022: Significant bounce-back driven by digital transformation, cloud
consulting, and ESG-related services.
 FY2023: Continued strong performance across all service lines, especially
Consulting and Risk Advisory.
📊 Graph: Deloitte Revenue Growth (2019–2023)
yaml
CopyEdit
Deloitte Global Revenue (in $B)
70 ─
65 ─ ● FY23: 64.9
60 ─ ● FY22: 59.3
55 ─
50 ─ ● FY21: 50.2
45 ─ ● FY20: 47.6
40 ─ ● FY19: 46.2
───────────────────────────────────
2019 2020 2021 2022 2023

📌 Key Drivers of Growth:

 Consulting Boom: Rise in cloud, AI, and cyber security services.

 M&A Activity: Over 130 acquisitions in digital, Fin Tech, and analytics.
 Global Delivery Centers: Especially in India and APAC.
 ESG & Sustainability Advisory: Emerging as a high-growth segment.
 Government & Healthcare Projects: Boosted post-pandemic demand.

📌 Deloitte's Ownership Structure:

 Type: Private Partnership (LLP - Limited Liability Partnership)

 Stock Market Listing: ❌ Not listed on any stock exchange.
 Shares: Deloitte does not issue shares to the public.
 Ownership: Owned by equity partners (also called member firms) across
different countries.
 Structure: Operates under the umbrella of Deloitte Touche Tohmatsu
Limited (DTTL), a UK private company limited by guarantee.
🏢 How Deloitte Works:

Deloitte is made up of independent firms in different countries. Each firm is:

 Legally separate.
 Owned and operated by local partners.
 Licensed to operate under the Deloitte brand.

For example:

 Deloitte India is a separate entity from Deloitte US or Deloitte UK.

🧠 Why Deloitte Isn’t Listed Like Infosys or TCS:

Feature Deloitte Infosys / TCS

Ownership Private partnership Publicly traded

Stock symbol ❌ None ✔️ Yes

Shares in market ❌ Not available ✔️ NSE, BSE, NYSE

Investor returns ❌ No public investors ✔️ Dividends, stock gain

📊 Deloitte’s Shareholding Pattern (Explained)

Stakeholder Role/Ownership

✔️ Primary owners; share in profits and

Equity Partners
losses.

Deloitte Touche Tohmatsu Umbrella entity that governs brand,

Ltd (DTTL) policies.

Member Firms (Country- Own and manage operations in

specific) individual countries.
 Stakeholder Role/Ownership

❌ Not traded on stock market, no

No Public Shareholders
external shareholders.

🧠 Key Points:

 Equity Partners are individuals (usually senior leaders) who "buy-in" to

become part-owners of their local Deloitte firm.
 Each member firm is independently owned and operates under the global
Deloitte brand through a licensing agreement with DTTL.
 There are no external investors, no shares issued to the public, and no
stock exchange listing.

🔍 Deloitte's Structure at a Glance:

 DTTL (Global HQ): Based in the UK; sets global strategy and standards.
 Member Firms: E.g., Deloitte India, Deloitte US, Deloitte Canada.
 Partners: Own shares or stakes in their respective country firms .

📊 Deloitte: Profit and Loss Overview (Estimated)

Financial Metric Details (Estimates / Public Info)

Revenue (FY2023) $64.9 Billion

Operating Margin
15%–18% (varies by service line & region)
(Est.)

Roughly $9.7B–$11.5B (based on margin % on total

Net Profit (Est.)
revenue)

Loss Trends Deloitte has not reported losses in recent years

Cost Drivers High human capital cost (salaries), tech infra, compliance
🧠 Key Points:

 Deloitte operates with healthy profit margins across its business units like
Consulting, Audit, Risk Advisory, and Tax.
 Unlike product-based companies, Deloitte’s margins depend heavily on
billable hours and utilization of skilled manpower.
 Consulting and Advisory tend to have higher margins than Audit due to
premium pricing and lower regulatory burden.

🧠 Profitability Ratios (Estimated)

Ratio Estimated Value Remarks

Operating Margin 15%–18% Strong for a service-based firm

Comparable to firms like Accenture or

Net Profit Margin 12%–15%
PwC

Return on Equity Deloitte doesn’t have public

Not applicable
(ROE) equity/shareholders

Return on Assets Not available Assets include intangibles, tech, human

(ROA) publicly capital
 👩💼 Deloitte Employee Overview (as of FY 2023)
 Metric  Details

 Total Employees  456,000+

(Global)
 Growth from FY  ↑ Approximately 11% YoY
2022
 Countries of  150+
Operation
 ~110,000+ employees (Approx. 25%
 India Workforce of total)

 Largest Employee  1. India 2. U.S. 3. UK 4. Canada

Base
 47% women (global average), DEI
 Diversity Stats programs in place

 New Hires (FY23)  ~100,000+ globally


🧠 Employee Breakdown by Service Line
Service Line % of Workforce (Approx.)

1. Consulting 2. 35–40%

3. Audit & Assurance 4. 25–30%

5. Tax & Legal 6. 15–18%

7. Risk Advisory 8. 10–12%

9. Financial Advisory 10. 8–10%

💡 Employee Strategy Highlights

 Hiring Focus: Tech, AI, Cybersecurity, Data Science, ESG roles

 Upskilling: Invested over $1 billion in learning & development
 Hybrid Work: Embracing flexible models post-COVID
 Employee Well-being: Global mental health programs, DEI,
mentorship
 🔍

Top 6 Competitors of Deloitte (Global Level)

Revenue
Company Headquarters Employees Core Services
(FY23)

Audit, Tax,
$53.1
PwC London, UK 364,000+ Consulting, Deals,
Billion
ESG

Assurance,
$49.4
EY London, UK 395,000+ Advisory, Tax,
Billion
Strategy

Audit, Tax,
Amstelveen, $36.4
KPMG 273,000+ Advisory, Risk
NL Billion
Consulting

Tech Consulting,
$64.1 Strategy,
Accenture Dublin, Ireland 733,000+
Billion Operations, AI,
Cloud

~$15 Strategy
New York,
McKinsey & Co. Billion 45,000+ Consulting, Digital
USA
(Est.) Transformation

Strategy,
BCG (Boston ~$12
Innovation, Digital,
Consulting Boston, USA Billion 30,000+
People
Group) (Est.)
Transformation
📈 Key Competitive Dimensions
Parameter Deloitte Key Competitor Comparison

Global Accenture
$64.9B Deloitte slightly ahead
Revenue ($64.1B)

Accenture Accenture has wider

Employees 456,000+
(733,000+) workforce base

Full-stack PwC/EY – Audit Deloitte stronger in

Core Strength
consulting & Advisory tech + digital

Technology Accenture, All shifting to AI,

Very High
Focus McKinsey Cloud, ESG

Strategy McKinsey & BCG lead

Medium-High McKinsey, BCG
Expertise in high-end strategy

Market Share Leading Deloitte is No. 1 in

EY, KPMG
in India among Big 4 hiring & digital ops

🧠 Strategic Takeaways:

 Deloitte vs Big 4: Deloitte leads in tech innovation and workforce size.

 Deloitte vs Strategy Firms (McKinsey/BCG): Deloitte has broader
service coverage; McKinsey leads in premium strategy consulting.
 Deloitte vs Accenture: The closest match; both focus on digital
transformation, cloud, and analytics.
  SWOT Analysis of Deloitte

 🧠 1. Strengths
 Deloitte holds a strong position in the global professional services industry,
and several internal factors drive its competitive edge.
o Global Market Leadership
 Deloitte is the largest among the Big Four professional services firms in
terms of revenue and workforce.
 Operates in 150+ countries, serving clients across all major industries.
o Diverse Service Portfolio
 Offers integrated services across Audit, Consulting, Risk Advisory,
Financial Advisory, Tax & Legal.
 This diversification mitigates risk and supports growth during economic
cycles.
o Strong Brand Equity
 A top-ranked brand in business services by Brand Finance.
 Recognized consistently by Fortune’s “Best Places to Work” and LinkedIn’s
“Top Companies”.
o Technology Integration
 Heavy investments in AI, Cloud, Cybersecurity, Data Analytics, and Digital
Transformation.
 Launched Deloitte AI Institute, Deloitte Digital, and strategic alliances with
AWS, Google Cloud, SAP, Oracle.

1.5. Talent Capital

 Workforce of over 456,000 employees, with a strong emphasis on upskilling,

leadership development, and diversity.
 India has become a major delivery and innovation hub.
🧠 2. Weaknesses

Despite its strengths, Deloitte faces a few internal challenges that can impact its
agility and perception.

2.1. Over-dependence on Consulting & Advisory

 A large portion of revenue stems from consulting/advisory, which may pose

risks during market slowdowns or regulatory changes.

2.2. Partner-Owned Model

 As a private partnership, Deloitte's ownership structure limits public

fundraising and can slow down agile decision-making compared to
publicly traded competitors.

2.3. Inconsistent Service Quality

 Due to its global presence, regional discrepancies in quality and client

handling are observed.
 Maintaining uniform standards across geographies remains a challenge.

2.4. Regulatory & Ethical Issues

 History of audit failures and regulatory fines in several countries can

tarnish reputation.
 Increased scrutiny on independence in auditing & advisory services .

2.5. Limited Public Transparency

 As a non-listed firm, Deloitte has less obligation to disclose financials,

which can impact trust with stakeholders in comparison to public competitors
like Accenture.

🧠 3. Opportunities

There are numerous external factors that Deloitte can capitalize on for future growth
and sustainability.

3.1. Expansion in Emerging Markets

 Rising demand for consulting services in India, Southeast Asia, Africa, and
Latin America.
  Deloitte India already contributes ~25% of global workforce and is positioned
for continued expansion.

3.2. Sustainability & ESG Advisory

 Growing interest in Environmental, Social, and Governance (ESG)

consulting.
 Deloitte launched the “Sustainability & Climate” practice to tap into ESG-
related services.

3.3. Digital & Cloud Transformation

 The global shift towards cloud, automation, and AI opens up large

advisory and implementation opportunities.
 Deloitte's alliances with Salesforce, SAP, Oracle, AWS, and
Microsoft are key enablers.

3.4. Cybersecurity & Risk

 Increasing cyber threats globally mean Deloitte can expand its cyber security
advisory and risk analytics offerings.
 Global businesses need robust compliance, where Deloitte's services add
value.

3.5. Strategic M&A

 Deloitte frequently acquires smaller tech firms and start up to build digital
capabilities and expand into niche sectors.

🧠 4. Threats

External risks could impact Deloitte’s performance and market position if

not addressed proactively.

4.1. Intense Competition

 Competition from Accenture, PwC, EY, KPMG, and niche firms

like McKinsey, BCG, and Bain is intense.
 Many competitors are investing aggressively in digital and cloud
space.
4.2. Regulatory Oversight

 Global regulators are increasing scrutiny on audit-advisory

independence.
 In some jurisdictions (e.g., UK, EU), there are calls for separation
of audit and consultancy arms.

4.3. Talent Retention & Attrition

 High turnover in consulting and tech roles due to work-life

balance issues, especially post-COVID.
 Rising salary demands and hybrid work expectations are industry-
wide challenges.

4.4. Technological Disruption

 Rapid tech advancements mean Deloitte must continuously

innovate or risk obsolescence.
 Startups and agile firms can outpace in AI and niche SaaS areas.

4.5. Geopolitical Risks

 Operations in multiple countries expose Deloitte to policy

changes, economic instability, and cross-border risks (e.g.,
China–US trade tensions, Brexit).

🧠 5. Conclusion & Strategic Insights

 Deloitte’s core strengths in diversified services, global presence, and tech

enablement put it in a powerful leadership position.
 However, internal rigidities, overreliance on advisory, and rising
regulatory pressures could hamper growth if unaddressed.
 Going forward, Deloitte should:
o Diversify revenue streams across consulting-adjacent areas like
ESG, Cybersecurity, and AI tools.
o Improve operational agility through internal restructuring and digital
transformation.
o Focus on emerging markets and strategic M&A to stay ahead of
boutique firms and agile competitors.
o Invest in employee wellness and retention to sustain its massive
talent advantage.

.
📊 Findings and Conclusion

🔍 1. Comprehensive Industry Leadership

Deloitte has solidified its position as a global leader among professional services
firms, not just in terms of revenue (crossing $64.9 billion in FY 2023), but also
through its widespread geographical presence in 150+ countries and its
multidimensional service offerings. Unlike traditional audit firms, Deloitte has rapidly
evolved into a full-spectrum consulting powerhouse. This strategic shift has allowed
it to reduce its dependency on traditional audit services and focus on more high-
margin, future-oriented segments like digital transformation, cloud, cyber
security, AI, and ESG consulting.

🧠 2. Extensive and Balanced Service Portfolio

Deloitte operates through five primary service lines:

 Audit & Assurance

 Consulting
 Risk Advisory
 Financial Advisory
 Tax & Legal

This diversification acts as a buffer during market downturns affecting specific

sectors. For example, while audit revenue remains stable , consulting has shown
rapid growth post-COVID-19 as businesses accelerated digital adoption. Its ability to
offer end-to-end solutions differentiates it from competitors that are still dependent
on either audit or consulting as primary revenue drivers.

🧠 3. Strategic Technology Alliances

Deloitte’s strength in technology transformation is underpinned by alliances with

AWS, Google Cloud, Oracle, SAP, Salesforce, Service Now, and Microsoft.
These partnerships not only expand Deloitte's technical delivery capabilities but also
give it early access to innovation pipelines of top tech firms.

Its in-house innovation centers (like Deloitte Catalyst and Greenhouse Labs) foster
new solutions in areas like block chain, analytics, quantum computing, and
cloud-native architecture, helping clients stay competitive and agile in a tech-
driven economy.
🌍 4. Global Talent and Workforce Strength

Deloitte's global workforce crossed 456,000 employees in FY 2024, making it one of

the largest employers in the industry. A key strategic pillar is talent development—
with initiatives like:

 Deloitte University for global leadership training.

 Women in Leadership programs.
 World Class Initiative aiming to impact 100 million lives through education
and skills training by 2030.

Moreover, with significant hiring in India, Philippines, Poland, and Costa Rica,
Deloitte has been successful in leveraging talent in cost-effective geographies while
maintaining service quality.

💼 5. Governance, Transparency & Risk Management

Being a privately-held LLP, Deloitte is not publicly traded. While this gives it
operational flexibility, it also limits external transparency compared to listed firms.
Regulatory bodies (like PCAOB in the U.S. and NFRA in India) have, at times,
flagged concerns around audit independence and conflict of interest in firms
offering both audit and consulting to the same clients.

Deloitte has responded by clearly delineating audit vs. advisory operations and
voluntarily adopting several governance reforms globally. However, reputational
risks from legal challenges or audit lapses continue to pose challenges.

🌱 6. Focus on Sustainability & ESG Services

Deloitte has ramped up its sustainability consulting through Deloitte Sustainability

& Climate, helping clients address ESG regulations, net-zero transitions, and
climate risk management. Internally, Deloitte has committed to achieving net-zero
emissions by 2030 and has increased investment in sustainable office
infrastructure, employee awareness, and ESG reporting.

Their GreenSpace Tech offering supports companies with green innovation, supply
chain transparency, and sustainable product development, setting Deloitte apart in
the ESG transformation landscape.
🧠 7. Rising Competition & Market Dynamics

While Deloitte continues to dominate, competition is evolving:

 Accenture leads in digital-first consulting with deep tech execution.

 PwC and EY are aggressively scaling their advisory wings.
 McKinsey, BCG, and Bain outperform in pure-play strategic consulting.
 Boutique firms and startups (in AI, fintech, and blockchain) offer
specialized, often more agile alternatives.

Despite its size, Deloitte must stay agile, innovative, and continuously reskill its
workforce to retain leadership.

📌 Conclusion

Deloitte has successfully transformed from a traditional audit firm into a digital-age
consulting and advisory powerhouse. Through diversified services, strategic
alliances, technological investments, and a future-ready workforce, it has carved a
niche that blends legacy trust with modern innovation.

However, to maintain its dominance, it must:

 Continue adapting to regulatory scrutiny and enhance transparency.

 Navigate ethical complexities in dual-role services (audit + advisory).
 Invest in AI, data governance, cybersecurity, and climate tech to meet
future client demands.
 Compete with both global giants and lean tech-driven players by focusing on
value creation and client experience.

📚 References

1. Deloitte Global Annual Reports

o Deloitte Touche Tohmatsu Limited. (2020–2024). Annual
Global Impact Reports.
Available at: https://www2.deloitte.com/global/en.html
2. Statista
 o Statista. (2023). Revenue of the Big Four accounting /
professional services firms worldwide.
Available at: https://www.statista.com
3. Deloitte India Official Website
o Deloitte India. (2024). Services, Solutions, and Insights.
Available at: https://www2.deloitte.com/in/en.html
4. Economic Times
o ET Bureau. (2023–2024). Deloitte's expansion plans and
ESG focus in India.
Available at: https://economictimes.indiatimes.com
5. Mint
o Livemint. (2024). Deloitte India to increase headcount and
invest in digital services.
Available at: https://www.livemint.com
6. Deloitte Press Releases & Newsroom
o Deloitte. (2023–2024). Official Newsroom and Blog Updates.
Available at:
https://www2.deloitte.com/global/en/pages/about-
deloitte/articles/newsroom.html
7. Bloomberg & Reuters
o Bloomberg News. (2023). Deloitte’s consulting growth
strategy and global revenue updates.
o Reuters. (2023). Big Four firms’ market share and regulatory
issues.
8. PwC, EY, KPMG Websites – for competitor comparison
o PwC: https://www.pwc.com
o EY: https://www.ey.com
o KPMG: https://home.kpmg
9. World Economic Forum Reports
o WEF. (2022–2023). Future of Jobs Report, ESG Trends, and
Digital Transformation in Consulting.
Available at: https://www.weforum.org/reports/
10. LinkedIn Insights & Company Page

 Deloitte LinkedIn. (2024). Workforce data, employee engagement,

and DEI strategies.
Available at: https://www.linkedin.com/company/deloitte/

11. Glass door and Comparably

 Glass door. (2024). Employee satisfaction, salaries, and culture

reviews.
 Available at: https://www.glassdoor.co.in/Overview/Working-at-
Deloitte

12. McKinsey, BCG & Accenture Websites – for strategic and

competitive benchmarking

 McKinsey: https://www.mckinsey.com
 BCG: https://www.bcg.com
 Accenture: https://www.accenture.com