Job Role: Administrator

Required exam: MD-102

Course: MD-102T00---A: Microsoft 365 Endpoint Administrator

40hours + 8 extra exam prep

Instructor-led training / live-online training

Intermediate

Preparation for exam: MD-102

In this course, students will learn to plan and execute an endpoint deployment strategy
using contemporary deployment techniques and implementing update strategies. The
course introduces essential elements of modern management, co-management
approaches, and Microsoft Intune integration. It covers app deployment, management of
browser-based applications, and key security concepts such as authentication, identities,
access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information
Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.

▪ Audience Profile
The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring,
securing, managing, and monitoring devices and client applications in a corporate setting.
Their duties include managing identity, access, policies, updates, and apps. They work
alongside the M365 Enterprise Administrator to develop and execute a device strategy that
aligns with the requirements of a modern organization. Microsoft 365 Endpoint
Administrators should be well-versed in M365 workloads and possess extensive skills and
experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-
Windows devices. Their role emphasizes cloud services over on-premises management
technologies.

▪ Course Outline
Module 1: Explore the Enterprise Desktop

After completing this module, you'll be able to:

• Describe the benefits of Modern Management.

• Explain the enterprise desktop life-cycle model.
• Describe considerations for planning hardware strategies.
• Describe considerations for post-deployment and retirement.

Module 2: Explore Windows Editions

After completing this module, you'll be able to:

• Explain the differences between the different editions of Windows.

• Select the most suitable Windows device for your needs.
• Describe the minimum recommended hardware requirements for installing
Windows 11.

Module 3: Understand Microsoft Entra ID

After this module, you should be able to:

• Describe Microsoft Entra ID.

• Compare Microsoft Entra ID to Active Directory Domain Services (AD DS).
• Describe how Microsoft Entra ID is used as a directory for cloud apps.
• Describe Microsoft Entra ID P1 and P2.
• Describe Microsoft Entra Domain Services.

Module 4: Manage Microsoft Entra identities

After this module, you should be able to:

• Describe RBAC and user roles in Microsoft Entra ID.

• Create and manage users in Microsoft Entra ID.
• Create and manage groups in Microsoft Entra ID.
• Use Windows PowerShell cmdlets to manage Microsoft Entra ID.
• Describe how you can synchronize objects from AD DS to Microsoft Entra ID.

Module 5: Manage device authentication

After completing this module, you'll be able to:

• Describe Microsoft Entra join.

• Describe Microsoft Entra join prerequisites, limitations, and benefits.
 • Join device to Microsoft Entra ID.
• Manage devices joined to Microsoft Entra ID.

Module 6: Enroll devices using Microsoft Configuration Manager

After completing this module, you will be able to:

• Describe Microsoft Endpoint Manager.

• Understand the advantages of managing a client with Configuration Manager.
• Deploy the Configuration Manager client.
• Monitor the Configuration Manager client.
• Manage Configuration Manager devices.

Module 7: Enroll devices using Microsoft Intune

After completing this module, you'll be able to:

• Prepare Microsoft Intune for device enrollment.

• Configure Microsoft Intune for automatic enrollment.
• Explain how to enroll Windows, Android, and iOS devices in Intune.
• Explain when and how to use Intune Enrollment Manager.
• Understand how to monitor and perform remote actions on enrolled devices.

Module 8: Execute device profiles

After completing this module, you will be able to:

• Describe the various types of device profiles in Intune.

• Explain the difference between built-in and custom profiles.
• Create and manage profiles.

Module 9: Oversee device profiles

After completing this module, you will be able to:

• Monitor the assignments of profiles.

• Understand how profiles are synchronized and how to manually force
synchronization.
• Use PowerShell to execute and monitor scripts on devices.

Module 10: Maintain user profiles

After completing this module, you will be able to:

• Explain the various user profile types that exist in Windows.

• Describe how a user profile works.
• Configure user profiles to conserve space.
• Explain how to deploy and configure Folder Redirection.
• Explain Enterprise State Roaming.
• Configure Enterprise State Roaming for Azure AD devices.
Module 11: Execute mobile application management

After this module, you should be able to:

• Explain Mobile Application Management.

• Understand application considerations in MAM.
• Explain how to use Configuration Manager for MAM.
• Use Intune for MAM.
• Implement and manage MAM policies.

Module 12: Deploy and update applications

After this module, you should be able to:

• Explain how to deploy applications using Intune and Configuration Manager.

• Learn how to deploy applications using Group Policy.
• Understand Microsoft Store Apps.
• Learn how to deploy apps using Microsoft Store Apps.
• Learn how to configure Microsoft Store Apps.

Module 13: Administer endpoint applications

After this module, you should be able to:

• Explain how to manage apps in Intune.

• Understand how to manage apps on nonenrolled devices.
• Understand how to deploy Microsoft 365 Apps using Intune.
• Learn how to configure and manage IE mode in Microsoft Edge.
• Learn about app inventory options in Intune.

Module 14: Protect identities in Microsoft Entra ID

After this module, you should be able to:

• Describe Windows Hello for Business

• Describe Windows Hello deployment and management
• Describe Microsoft Entra ID Protection
• Describe and manage self-service password reset in Microsoft Entra ID
• Describe and manage multi-factor authentication

Module 15: Enable organizational access

After this module, you should be able to:

• Describe how you can access corporate resources

• Describe VPN types and configuration
• Describe Always On VPN
• Describe how to configure Always On VPN

Module 16: Implement device compliance

After this module, you should be able to:

• Describe device compliance policy

• Deploy a device compliance policy
• Describe conditional access
• Create conditional access policies

Module 17: Generate inventory and compliance reports

After this module, you should be able to:

• Generate inventory reports and Compliance reports using Microsoft Intune

• Report and monitor device compliance
• Create custom reports using the Intune Data Warehouse
• Use the Microsoft Graph API for building custom reports

Module 18: Deploy device data protection

After this module, you should be able to:

• Describe Windows Information Protection

• Plan for Windows Information Protection usage
• Implement and use Windows Information Protection
• Describe the Encrypting File System (EFS)
• Describe BitLocker

Module 19: Manage Microsoft Defender for Endpoint

After this module, you should be able to:

• Describe Microsoft Defender for Endpoint

• Describe key capabilities of Microsoft Defender for Endpoint
• Describe Microsoft Defender Application Guard
• Describe Microsoft Defender Exploit Guard
• Describe Windows Defender System Guard

Module 20: Manage Microsoft Defender in Windows client

After this module, you should be able to:

• Describe Windows Security capabilities

• Describe Windows Defender Credential Guard
• Manage Microsoft Defender Antivirus
• Manage Windows Defender Firewall
• Manage Windows Defender Firewall with Advanced Security

Module 21: Manage Microsoft Defender for Cloud Apps

After this module, you should be able to:

• Describe Microsoft Defender for Cloud Apps

 • Plan for Microsoft Defender for Cloud Apps usage
• Implement and use Microsoft Defender for Cloud Apps

Module 22: Assess deployment readiness

After completing this module, you will be able to:

• Describe the guidelines for an effective enterprise desktop deployment.

• Explain how to assess the current environment.
• Describe the tools that you can use to assess your current environment.
• Describe the methods of identifying and mitigating application compatibility issues.
• Explain considerations for planning a phased rollout.

Module 23: Deploy using the Microsoft Deployment Toolkit

After completing this module, you will be able to:

• Describe the fundamentals of using images in traditional deployment methods.

• Describe the key benefits, limitations, and decisions when planning a deployment
of - Windows using Microsoft Deployment Toolkit (MDT).
• Describe how Configuration Manager builds upon MDT and how both can work in
harmony.
• Explain the different options and considerations when choosing the user interaction
experience during deployment, and which methods and tools support these
experiences.

Module 24: Deploy using Microsoft Configuration Manager

After completing this module, you'll be able to:

• Describe the capabilities of Configuration Manager.

• Describe the key components of Configuration Manager.
• Describe how to troubleshoot Configuration Manager deployments.

Module 25: Deploy Devices using Windows Autopilot

After completing this module, you will be able to:

• Explain the benefits of modern deployment for new devices.

• Describe the process of preparing for an Autopilot deployment.
• Describe the process of registering devices in Autopilot.
• Describe the different methods and scenarios of Autopilot deployments.
• Describe how to troubleshoot common Autopilot issues.
• Describe the process of deployment using traditional methods.

Module 26: Implement dynamic deployment methods

After completing this module, you will be able to:

• Describe how Subscription Activation works.

• Describe the benefits of Provisioning Packages.
 • Explain how Windows Configuration Designer creates Provisioning Packages.
• Describe the benefits of using MDM enrollment with Microsoft Entra join.

Module 27: Plan a transition to modern endpoint management

After completing this module, you should be able to:

• Identify usage scenarios for Microsoft Entra join.

• Identify workloads that you can transition to Intune.
• Identify prerequisites for co-management.
• Identify considerations for transitioning to modern management.
• Plan a transition to modern management using existing technologies.
• Plan a transition to modern management using Microsoft Intune.

Module 28: Manage Windows 365

After completing this module, you should be able to:

• Describe the key features of Windows 365.

• Describe the Windows 365 management experience.
• Describe the Windows 365 security model.
• Describe the Windows 365 deployment options.
• Describe the Windows 365 licensing model.

Module 29: Manage Azure Virtual Desktop

After completing this module, you should be able to:

• Describe the key features of Azure Virtual Desktop

• Describe the Azure Virtual Desktop management experience
• Describe the Azure Virtual Desktop security model
• Describe the Azure Virtual Desktop deployment options

For more information

Hellenic American Education Center

Center for Life Long Learning / Technology Training

Tel. 2103680952, 2103680912, 2103680966

e-mail: it@haec.gr