A Study On Recruitment and Selection
A Study On Recruitment and Selection
SUBMITTED TO SUBMITTED BY
Prof. Ipsita Parhi Brundabati Atti
(Assistant Professor) BBA 5th SEM
S3919BBA015
DR. AMBEDKAR MEMORIAL INSTITUTE OF IT & MANAGEMENT
SCIENCE
JAGDA, RKL-42
CERTIFICATE
This is to certify that the summer internship project titled “A STUDY ON
RECRUITMENT AND SELECTION AT AASHMAN FOUNDATION,
HARYANA” is an academic work done by “Brundabati Atti” bearing Roll No.
S3919BBA015 submitted in the partial fulfilment of the requirement for the award
of the degree of Bachelor of Business Administration at Dr Ambedkar
Memorial Institute of Information Technology and Management Science,
Rourkela under my guidance & declaration. To the best of my knowledge and
belief the data & information presented by her in the project has not been
submitted earlier.
PROJECT GUIDE:
Prof. Ipsita Parhi
(Assistant Professor, DAMITS)
DECLARATION
This is to certify that I have completed the Summer Internship Project “A STUDY
ON RECRUITMENT AND SELECTION AT AASHMAN FOUNDATION,
HARYANA” under the guidance of Prof. Ipsita Parhi in partial fulfillment of
the requirement for the award of Degree of Bachelor of Business Administration
at Dr. Ambedkar Memorial Institute of Information Technology and
Management Science, Rourkela. Further I declare that this project is an original
and has neither been submitted nor published anywhere.
SL NO.
TITLE PAGE NO.
CHAPTER-1
1.1 Introduction 2
1.2 Objective of the Study 3
1
1.3 Scope of the Study 3
1.4 Significance of the Study 4
2 CHAPTER-2
2.1 Company Profile 6
2.2 Projects of Aashman Foundation 7-8
2.3 Mission and SWOT 9 - 11
CHAPTER-3
3.1 Statement of the Problem 13
3.2 Source of Data 14
3.3 Research Methodology 14 - 15
3.4 Research Design 16
3
3.5 Sample Size 16
3.6 Sampling Unit 16
3.7 Finding 17 - 18
3.8 Principles of Recruitment & Selection 18 – 19
3.9 Limitations of the Study 20
4 CHAPTER-4
4.1 Data Analysis & Interpretation 22 - 45
CHAPTER-5
5 5.1 Summery of Findings 47
5.2 Suggestions 48
5.3 Conclusion 49
6 BIBLIOGRAPHY 50
7 QUESTIONNAIRE 51 - 54
LIST OF TABLES
5 Process of Selection 30
6 Sources of Recruitment 32
5 Process of Selection 31
6 Sources of Recruitment 33
1.1 INTRODUCTION
1.2 OBJECTIVES OF STUDY
1.3 SCOPE OF STUDY
1.4 SIGNIFICANCE OF STUDY
1
CHAPTER: 1
1.1 INTRODUCTION
In an environment of rapidly escalating competitive challenges, every company has
to invest across the value chain to achieve world-class competitive capability in each
of the businesses in its portfolio. These strategic interventions results in progressive
transformation of traditional organizations into internationally competitive
organization, where the focus is superior value for all stakeholders. Each business
within portfolio is continuously engaged in upgrading competitive capability to
effectively address growth challenges in the fast globalizing Indian market, and over
time in the world markets. The vision of every company is now apparently is the
creation of unique business models that foster international competitiveness of not
only its business but also the entire value chain of which it is a part. This has made
functioning of each organization much complex than the olden days.
Human resource management is a relatively modern concept. This involves a range
of ideas and practices in managing people it is defined and described in a variety of
ways. HRM is comparatively a new discipline to most countries but in the USA the
term has been used for over fifty years as an alternative name for personnel
management. For most of that time, the terms were used interchangeably.
The success of any organization depends upon the efficient manpower working in it.
Recruitment and selection procedure plays a very important role in the present
business concept. Since the company’s functions starts with recruitment and
selection, if it is not done in a systematic and effective way, all other functions will
get affected. Recruitment forms the first stage in the process which continues with
selection and betterment with the placement of the candidates.
2
1.2 OBJECTIVE OF THE STUDY
To analyze and interrupt the recruitment and selection process in Aashman
Foundation.
To analyze the role and importance of personnel department in recruiting an
Employee.
To know about the various essential factors that should be considered before
selecting a person.
To give suggestions if any to improve the recruitment and selection process
at Aashman Foundation.
To Ascertain the Impact of Size of the Firm on Recruitment on Recruitment
Policies.
To Study on Impact of Labour Market on Recruitment and Selection in an HR
Consulting Firm.
To Evaluate the Impact of Image and Goodwill of the Organization on
Recruitment and Selection Process.
To Study the Impact of Cost of Recruitment on Recruitment Process.
3
1.4 SIGNIFICANCE OF THE STUDY
The process of recruitment and selection is very much important and must be
based on the proper working as well for its success. The best recruitment process
enhances the organizations improvement and operating facilities because better
will be the employees better will be the reputation of the company according to
the international standard of markets in business. The main source of the
recruitment process is to hire the best talent, best person, and best mind for the
best and efficient working in an organization. Recruitment involves the process
of proper searching of the employees for the organization. There are many
methods includes the proper searching methods in term of searching for new
employees for the organizations. The process of searching must be good
enough that many of the deserving candidates will approach your
advertisement or job offer at a glance.
4
CHAPTER - 2
5
CHAPTER: 2
Mr. Munish Pundir, the founder of Aashman Foundation, had a dream to work
unconditionally on Women’s Empowerment, Single Income families, and
underprivileged children by constant efforts and innovative ideas put by him to
contribute towards healthcare, education, and environmental based livelihood
programs for them. The foundation was started in the year 2009 with a small group
of people who just wanted to help the people in need. Later in 2012, it was registered
as a Non-Government Organization.
6
2.2 PROJECTS OF AASHMAN FOUNDATION
Project 1: Ability Development
Skills transform lives and drive economies. Without adequate investment in skills,
people languish on the margins of society, technological progress does not translate
into economic growth, and a society is unable to compete in an increasingly
knowledge-based global arena. People with poor skills face a much greater risk of
experiencing economic disadvantage, and a higher likelihood of unemployment and
dependency on social benefits. Skills affect people’s lives and the well-being of
nations also in ways that go far beyond what can be measured by labor-market
earnings and economic growth.
We were elated to see the students volunteer with great enthusiasm and come out in
great numbers to support this initiative. We were able to, successfully, collect over
250 books and were happy to distribute certificates and prizes to students who
volunteered the most number of books. The willingness and initiative taken by the
students is, indeed, praiseworthy and we’d like to extend our sincere gratitude to
Landmark Institute for making this drive a success.
These books are available at our corporate partner, Universal solution’s website at
affordable rates.
You can get access these books and other resources by creating a beneficiary account
at the link given below:
http://www.universalsolutionss.com
8
2.3 MISSION AND SWOT
2.3.1 MISSION
The dream of Aashman Foundation is to work unconditionally on Women
Empowerment, Single Income families and underprivileged children through
relevant healthcare, innovative education and environmental based livelihood
programs. For an organization which started its operations just over a year ago,
it is breathtaking to see how far they have come.
2.3.2 SWOT
The SWOT analysis is a highly effective tool for understanding and decision
making for all businesses including NGOs. SWOT is an acronym for Strengths,
Weaknesses, Opportunities and Threats. The tool can be used for business
planning, strategic planning, competitor evaluation, marketing, product
development and more.
Strengths Weakness
Opportunities Threats
9
STRENGTH
This portion of the chart provides the opportunity to list everything that is good about
your NGO. As well as the two example strengths listed above, other common
strengths in NGOs are volunteer manpower which supplies organization’s with
substantial amount of free labor and huge savings on staff costs. NGOs in many
countries are eligible for tax discounts which could be listed as another strength of
your organization. You should include any assets that your organization benefits from
in your strengths quadrant of your SWOT analysis.
WEAKNESS
The weakness section enables you to list all of the deficiencies of your organization.
Everything that causes you a problem in the management of your NGO should be
included here. The most common problem for most NGOs, especially ones in their
first years, is the lack of financial stability in terms of income, expenditure and
reserve levels. Weaknesses normally focus on internal issues that you can work to
resolve but can also include outside weaknesses beyond your control such as a lack
of institutional funders working in your region.
OPPORTUNITIES
These factors tend to focus on outside opportunities such as new grant availability
and the development of local business relations but can just as well be used to
evaluate internal opportunities including staff that are quickly developing and the
contacts of a board of trustee’s member. You should try to look towards emerging
developments around your NGO that may provide new options in the near future as
well as opportunities that are immediately available to your organization. Many
people include potential opportunities that may not be available currently or may
never actually come to fruition but it is important to list them so that your NGO is
suitably prepared if they do.
10
THREATS
11
CHAPTER – 3
12
CHAPTER: 3
13
3.2 SOURCE OF DATA
Data is collected from both primary and secondary sources.
3.2.1 PRIMARY DATA
Primary data are collected through a structured questionnaire. A well-
structured questionnaire has been prepared given to the respondents by
the researcher.
3.2.2 SECONDARY DATA
Secondary data are collected from the published data available within
the company and also from the Internet and Intranet.
15
3.4 RESEARCH DESIGN
The type of research is descriptive in nature; since an attempt was made to find out
inter relationship between variables.
16
3.7 FINDING
1. Research Findings
Recruitment and selection is the major part of any organization’s HR team or
department which has to justify the recruitment and selection for the desired post
setup by the organization. The problem statement is discussed below:
(1) Why Recruitment and Selection sources or methods are not up to the standard
required by the organization?
(2) The Recruitment and Selection methods or sources used by the HR personnel’s
nowadays: why is it changing day by day and getting complex not suitable?
(3) The other problem to find out was the selection of the staff in regards to the
job, which is not his position to be.
2. Analysis
The data analysis is one of the most important and significant part of the study.
Without the data analysis it is very hard to learn from the data which has been
collected through research questionnaires and interviews. The research methodology
chapter has discussed the information on how the data has been collected. This
chapter will closely analyze and examine the data.
3. Analysis of Recruitment Procedures
The analysis of the recruitment procedures and methods is fairly adequate and
elaborated by the HR department of English Heritage. The analysis of the recruitment
methods in the organization came to the point where I saw that fairness is sometimes
not done with the employee while the positioning of the job is invalid and amount of
thinking and preference is not given in appropriate manner.
4. Analysis of Selection Procedures
The analysis of the selection methods is given below in the form of a chart which I
analyzed while researching on the organizations selection methods, the best thing
seen in this procedure was the detailed and thorough search on the candidate and
efficiency of the HR personnel’s to consult the relevant department.
17
5. Analysis of the Challenges Faced by HR Departments of the Two Organizations
According to the findings through the interviews there were some common
challenges faced by the HR team’s in both the organization’s, which have been
discussed below.
6. Staff and Management Relations
One of the internal challenges faced by the HR department is the relationship between
the staff and management. The union and the management have to run good terms
for either of them to be secure.
7. Current Trends
The current new trends coming up in the HR field is also one the internal challenge
to be faced, the new duties, environment, skills, future needs and current issues
related to the staff.
8. Conflict Management
The conflicts between the staff itself and conflicts between the management and staff
is a great issue internally which has to see through and the diversification should
tendered to its minimum state to produce the best of the results.
9. Diverse Workforce
The diverse workforce or people from different cultures and understanding are also
an external problem or challenge faced by the HR department which has to resolve
within its limits so no one gets disturbed.
10. Skilled Workforce
This is also one of the external challenge faced by HR, the trained workforce is not
normally hired up in low levels other than the high levels with a substantial amount
of experience. The unskilled or untrained workforce also becomes a challenge for the
HR to tackle with, which is presumed to be taken up by the line manager to fulfil.
18
3.8 PRINCIPLES OF RECRUITMENT & SELECTION
The success of an industrial enterprise depends upon the fact of whether the selection
has been made properly and according to the principles selection or not. In proper
selection of best workers and employees has been made, the enterprise may be
successful in achieving its objectives. If proper selection has not been made, the
enterprise may not be successful in achieving it objects.
Therefore, the selections in a big industrial enterprise must be based on certain
principles as follows:
1. Clear Policy of Recruitment: The policy of recruitment must be definite and clear
so that it may be easy to implement the same.
2. Observation of Government Rules and Regulations: Before formulating the
policy of recruitment and selection for the enterprise, Government rules, and
regulations of selection must be carefully understood and followed, especially with
reference to the rules of reservation, so that no legal complication may arise at later
stage.
3. Policy of recruitment in accordance with the objects enterprise: The
recruitment policy of the enterprise must be in accordance with the pre-determined
objectives of the enterprise so that it may help in the achievement of objectives lf the
enterprise.
4. Flexibility: The recruitment policy must be flexible so that necessary changes may
be made in it accordance to the need of the enterprise.
5. Impartiality: The recruitment policy must be such that the fair selection may be
assured. Only the best and capable candidate must be selected on the basis of merit.
6. Recruitment by a committee: The right to recruit the workers and employees
must be assigned to a committee of capable, efficient, experienced, senior and
responsible officers of the company. Entire work of the process of recruitment must
be performed by a committee and not by any individual officer so that fair selection
may be assured.
7. Opportunity of development to the employee: The selection policy lf the
enterprise must be prepared in the manner that it may provide challenging
opportunities to the employees of the enterprise based on their ability and
performance. It will always pursue them to do more and better work.
19
8. Job security: Security of job must be assured to every worker and employee of
the enterprise at the enterprise at the time of his appointment so that he may contribute
his efforts to the achievement of organizational objectives.
20
CHAPTER: 4
21
CHAPTER: 4
1 Newspaper 12 24
2 Poster 19 38
3 Campus 6 12
Interview
4 Friends 10 20
5 Reference 3 06
Total 50 100
22
Graph 4.1: Source of Information on Job Vacancy
23
Table 4.2: Employee Perception over the Recruitment Policy
1 Excellent 17 34
2 Good 8 16
3 Above 12 24
Average
4 Average 8 16
5 Below Average 5 10
Total 50 100
Analysis: From the above Table, 34% are related the recruitment policy of
Aashman Foundation is Excellent, 16% are as Good, 24% as Above
Average, 16% as Average and the 10% are as Below Average.
24
Graph 4.2: Employee Perception over the Recruitment Policy
Interpretation: Majority of the Employees feels that the recruitment policy of the
organization is Excellent.
25
Table 4.3: Round of Interview Conducted
1 1-3 28 56
2 3-5 19 38
3 More than 3 6
5
Total 50 100
Analysis: From the above Table, 56% respondents feel only 1 to 3 rounds
are conducted in the interview process, 38% respondents feel 3 to 5 rounds
are conducted in interview process and 6% respondents feel more than 5
rounds are conducted in interview process.
26
Graph 4.3: Round of Interview Conducted
Interpretation: As few of the employees are not satisfied with the rounds of
interview conducted during the recruitment organization has to take a due
care in deciding the interview rounds and create the awareness among the
candidates its importance in identifying their potentials.
27
Table 4.4: Factors considered for Selection of Workers
1 Intelligence 14 28
2 Experience 22 44
3 Training Program 8 16
4 Job Performs 3 6
5 Any Other 3 6
Total 50 100
Analysis: From the above Table, 28% are selected through intelligence,
44% through experience, 16 % through training program, 6% through job
performance & 6% through any other selections.
28
Graph 4.4: Factors considered for Selection of Workers
29
Table 4.5: Showing the Process of Selection
1 W.T+G.D+P.I+T.I 14 28
2 W.T+P.I+T.I 18 36
3 P.I+T.I 9 18
4 T.I+G.I 6 12
5 G.I 3 6
Total 50 100
Analysis: From the above table, 28% were selected through W.T + G.D +
P.T + T.I, 36% through W.T + P.I + T.I, 18% through P.I + T.I, 12%
through T.I + G.I and 6% through G.I.
30
Graph 4.5: Showing the Process of Selection
31
Table 4.6: Sources of Recruitment
1 Internal Sources 24 48
2 External Sources 18 36
3 Both 8 16
Total 50 100
Analysis: From the above table, 48% of the respondents prefer internal source of
recruitment, 36% respondents prefer external source of recruitment and 16% prefer.
32
Graph 4.6: Sources of Recruitment
Interpretation: The above graph shows that the organization utilizes the sources
effectively.
33
Table 4.7: Satisfaction of Employees on the Interview Process
1 Yes 15 30
2 No 20 40
3 To Some Extent 15 30
Total 50 100
Analysis: From the above table, 30% of respondents satisfied with interview
process, 40% has not satisfied & 30% of respondents reacted as to some extent.
34
Graph 4.7: Satisfaction of Employees on the Interview Process
Interpretation: From the above it is clear that certain employees are not satisfied
with the interview process during the recruitment and selection process. The
organization has to take an interest towards framing the interview process which
helps in identifying the potential talent.
35
Table 4.8: Sources for Internal Requirement
1 Deceased / 8 16
Disabled
Employees
2 Present Permanent 22 44
Employees
3 Present Temporary 16 32
Employees
4 Retrenched / 4 8
Retired Employees
Total 50 100
36
Graph 4.8: Sources for Internal Requirement
37
Table 4.9: Sources for External Requirement
1 Campus Interview 10 20
2 Employment 33 66
Agencies
3 Data Bank 5 10
4 Others 2 4
Total 50 100
Analysis: From the above table, 20% of the respondents feel that campus
interviews are the source of external recruitment, 66% of the respondents feel
that employment agencies are the source of external recruitment, 10%of the
respondents that data bank are the source of external recruitment and 4% of
the respondents that others are the source of external recruitment.
38
Table 4.9: Sources for External Requirement
Interpretation: From the above graph it is clear that mostly the organization
is looking for the external source , it reveals that there is infusion of fresh
blood in to the organization where organization also needs to motivate the
employees needs to employee referral program by providing incentives as
they make recruitment
39
Table 4.10: Duration of the Recruitment Procedure
1 Short 28 56
2 Average 11 22
3 Long 5 10
4 Very Long 4 8
5 Can’t Say 2 4
Total 50 100
Analysis: From the above table, 56%respondents feel short duration needed
for recruitment procedure, 22% respondents feel average duration needed for
recruitment procedure, 10% respondents feel long duration needed for
recruitment procedure, 8% respondents feel very long duration needed for
recruitment procedure & 4% respondents feel can’t say about needed for
recruitment procedure.
40
Graph 4.10: Duration of the Recruitment Procedure
41
Table 4.11: Form of Interview Employee Prefer
3 Video 5 10
Conferencing
Total 50 100
Analysis: From the above table 70% of respondents prefer personal interview
30% of respondents prefer telephonic interview and 10% of respondents prefer
telephonic interview video conferencing.
42
Graph 4.11: Form of Interview Employee Prefer
Interpretation: Even though very few employees do prefer the telephonic and
video conferencing which paves the way for the organization to create such
an environment towards conducting the interview so that organization identifies
the right candidate.
43
Table 4.12: Satisfaction Level of Employees in the Recruitment and
Selection Process
2 Partially 25 50
Total 50 100
Analysis: From the above table, 50% of the employee is totally satisfied of
the recruitment and selection process & 50 % are partially satisfied.
44
Graph 4.12: Satisfaction Level of Employees in the Recruitment and
Selection Process
45
CHAPTER - 5
46
CHAPTER – 5
47
5.2 SUGGESTIONS
48
5.3 CONCLUSION
The primary functions of human resource is to select right people for the right job, so
that work could be done at the right time. The major objective of the study was to
study various recruitment procedure to analysis the effectiveness of the organization,
to suggest various measures to make recruitment & selection procedure effective.
49
BIBLIOGRAPHY
BOOKS:
WEBSITES:
HTTP://IJMRR.COM/ADMIN/UPLOAD_DATA/JOURNAL_SYAMALA%2
0%20%205OCT%2014MRR.PDF
HTTPS://WWW.RESEARCHGATE.NET/PUBLICATION/284726029_ANAL
YSIS_OF_THE_RECRUITMENT_AND_SELECTION_PROCESS
HTTPS://WWW.IJSDR.ORG/PAPERS/IJSDR1804022.PDF
HTTPS://OORJAA.ORG/SOCIALSECTOR/AASHMAN-FOUNDATION/
HTTPS://AASHMANFOUNDATION.WORDPRESS.COM/
50
QUESTIONNAIRE
Name: ………………………………
Age: ………………………………...
Qualification: ………………………
Experience: ………………………...
Questions:
1. How did you come to know about internship / job vacancy on this organization?
A. Newspaper
B. Social Media
C. Campus Interview
D. Friends
E. Reference
51
2. How do you feel about the recruitment policy of organization?
A. Excellent
B. Good
C. Above Average
D. Average
E. Below Average
52
7. Are you satisfied with round of interviews conducted?
A. Yes
B. No
C. To Some Extent
D. Can’t Say
8. What are the sources for internal sourcing among the following?
A. Diseased / disabled/ employees
B. Present permanent employees
C. Present temporary employees
D. Retrenched/ retired employees
9. What are the sources for external sourcing among the following?
A. Campus Interview
B. Recruitment Agency
C. Data Bank
D. Other
53
12. Give your suggestions to improve recruitment and selection process.
……………………………………………………………………………
……………………………………………………………………………
……………………………………………………………………………
……………………………………………………………………………
……………………………………………………………………………
54