Topic-12-New Product Development
Topic-12-New Product Development
PRODUCT
NEED FOR NEW PRODUCT
New Product Development (NPD) is strictly part of product
policy, but it is so important that it is treated separately. It
should, however, be seen very much within the context of the
company’s overall strategy.
Wide Spectrum of New Product
1.Totally new innovation.
2.New technology applied to an existing product.
3.New form of an existing product.
4.Improved technology or combination of technologies.
5.New model.
6.Product new to this market but existing elsewhere.
7.Product new to this company.
REASONS FOR
FAILURE
Organizational Barriers to Successful Innovation:
(1)Top management isolation
(2)Intolerance of fanatics
(3)Short time horizons
(4)Accounting practices
(5)Excessive rationalism
(6)Excessive bureaucracy
(7)Inappropriate incentives
Reasons for New Product Failure
(According to Quinn, 1985)
Lack of meaningful product uniqueness.
Wrong timing
Action by competitors
Product performance = technical or cost
Lack of product champion/internal politics
Poor price/value performance
Poor planning
Poor Price/Value Performance
Positioning
Segmentation
Budgeting
Market understanding
Poor research
Over-enthusiasm
IMPROVING THE
STRIKE RATE IN
NEW PRODUCT
DEVELOPMENT
Quinn (1985) Recommended The Following Actions to
Avoid New Product Failure:
1)Strong need orientation of customers and consumers.
2)Toleration of experts and fanatics.
3)Long-time horizons.
4)Low early costs.
5)Multiple approaches.
6)Flexibility and quickness.
7)Incentives for successful innovators.
8)Availability of capital.
Research suggests that companies with a “successful
record in New Product Development tend to:
(1)Employees
(2)Inventors (direct and through brokers and patents)
(3)Trade publications
(4)Gurus/industry experts
New Knowledge
At a more detailed level, new ideas may be sought from the
following sources:
(5) Social trends
(6) Other countries
(7) Consumers and customers
(8) Market research
(9) Specialist agencies/consultants
SCREENING
The screening may be qualitative or quantitative.
Screening Criteria
(1)The Market
(2)The Product
(3)Competition
(4)The Company
(5)Financial return
The Market
Potential size in launch year
Growth prospects next 5 years
Susceptibility to economic fluctuation
The Product
Consumer distinction
Consumer appeal
Competition
Competitive advertisers
Own-label competition
Price flexibility
The Company
Product compatibility
Company strength
R&D
Production
Distribution
Sales force motivation
Financial return
Estimated gross profit margin
Marketing investment
Capital investment
PHYSICAL AND COMMUNICATION DEVELOPMENT
A Successful New Brand must be:
Salient to people’s needs, want and desires.
A totality, a blend of physical product and
communications.
A unique blend of appeals – to the senses, to reason and
the emotions.
MARKET TESTING
Concepts are tested with consumers. Early versions of the
product are tested on panels, perhaps in several variants,
packaging may be tested separately, the name and
advertising approach are probably tested – in other
words, every aspect of the new brand is tested with
representative samples consumers, and the whole
marketing mix may be subjected to simulation (using
some research measures and a computer model) or
actual test marketing is a test area before the final launch.
FINAL CHECKS
Before a new product is actually launched., there should
be a final, formal stage at which all the important issues
are subject to a last check.
General Checklist Suitable for a Consumer Goods Firm:
1.Legal clearance
2.Customer approval
3.Production feasibility and costs
4.End-user check
Legal clearance
• Trademark and copyright
• Name, pack design
• Content regulations
• Claims, advertising, promotion
Customer approval
• Direct product profitability (DPP), space management
• Effect on category profit
• Terms
Production feasibility and costs
• Pilot runs
• Costing checks
End-user check
• Does it work?
LAUNCH
Launching a product is whether to go all-out for the
whole market, or to test the water in one area or segment
first.
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