SAMPLE BUSINESS

REQUIREMENTS
DOCUMENT TEMPLATE
OmniRetail AI Intelligent Inventory & Customer Insights
Platform

SAMPLE BUSINESS REQUIREMENTS DOCUMENT TEMPLATE

NOTE TO USER: Overwrite the sample text included in this template to complete your project’s business
requirements document.

COMPANY NAME
Street Address
City, State and Zip

webaddress.com

VERSION 0.0.0

00/00/0000

VERSION HISTORY

REVISION
VERSION APPROVED BY DATE DESCRIPTION OF CHANGE AUTHOR

1.0 Rachel Kim Initiial Initial draft created and submitted for Alex
2025-03-01 review
1.1 Rachel Kim Rev 1 Added business goals and updated Alex
2025-03-08 scope section
1.2 Thomas Blake Rev 2 Incorporated feedback, clarified use Mark
2025-03-15 cases
TABLE OF CONTENTS

1. EXECUTIVE SUMMARY SNAPSHOT 3

2. PROJECT DESCRIPTION 4
3. PROJECT SCOPE 5
4. BUSINESS DRIVERS 6
5. CURRENT PROCESS 7
6. PROPOSED PROCESS 8
7. FUNCTIONAL REQUIREMENTS 9
PRIORITY 10
REQUIREMENTS CATEGORIES (RC1) 10
8. NON-FUNCTIONAL REQUIREMENTS 11
9. FINANCIAL STATEMENTS 12
10. COST AND BENEFIT 13
11. RESOURCES 14
12. SCHEDULE, TIMELINE, AND DEADLINES 15
13. ASSUMPTIONS 16
14. GLOSSARY 17
15. REFERENCES 18
16. APPENDIX 19

SAMPLE BUSINESS REQUIREMENTS DOCUMENT TEMPLATE

1. EXECUTIVE SUMMARY SNAPSHOT
OmniRetail AI is a next-generation platform designed to help mid-sized retail businesses optimize inventory
management, reduce waste, and improve customer engagement through AI-driven insights. This project aims to
consolidate data from multiple retail touchpoints and generate actionable intelligence.

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2. PROJECT DESCRIPTION
The project involves designing, developing, and deploying a cloud-based AI platform that uses machine learning to
predict inventory needs, personalize marketing campaigns, and automate replenishment workflows for OmniRetail's
partner stores.

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3. PROJECT SCOPE
Provide a high-level description of the project’s scope, including a list of project-specific goals, tasks, deliverables, costs,
deadlines – everything that is “in” and “out” of scope for the project. This information provides team members with
guidelines for the scope of the project, so they can plan and resource accordingly.

IN SCOPE
The following are in scope for the project:

Inventory prediction engine

Real-time analytics dashboard

Customer segmentation module

Integration with existing POS systems

OUT OF SCOPE
The following are out of scope for the project:

Physical inventory hardware

Direct marketing execution platforms

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4. BUSINESS DRIVERS
Reduce overstock and stockouts by 30%

Improve customer retention through personalized offers

Enhance decision-making using real-time data

Support scalability as OmniRetail expands into new markets

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5. CURRENT PROCESS
Retail partners manually forecast inventory needs based on historical sales and seasonal trends. Marketing campaigns
are broad and not personalized. Data is stored in silos with minimal cross-functional visibility.

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6. PROPOSED PROCESS
An integrated AI platform will collect sales and customer behavior data, predict future inventory needs, and generate
segment-specific marketing insights. Dashboards will provide real-time views for store managers and corporate teams.

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7. FUNCTIONAL REQUIREMENTS
FR1: AI model for demand forecasting

FR2: API integration with POS systems

FR3: Role-based access to dashboards

FR4: Customer segmentation algorithm

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PRIORITY

Use the following priority table. It allows you to apply a ratings system to your
requirements, so you have the visibility (into the value, status, and description of each
requirement) that’s necessary for determining whether a particular requirement is
essential to project success:
Value Rating Description
1 Critical The requirement is critical to the project’s success.
Without fulfilling this requirement, the project is not
possible.
2 High The requirement is high priority re the project’s
success, but the project could still be implemented
in a minimum viable product (MVP) scenario.
3 Medium The requirement is important to the project’s
success, as it provides value, but the project could
still be implemented in an MVP scenario.
4 Low The requirement is low priority (i.e., it would be nice
to have), but the project’s success is not dependent
upon it.
5 Future The requirement is outside of the project’s scope
and is included as a possible component of a
prospective release and/or feature.

REQUIREMENTS CATEGORIES (RC1)

Detail the project’s functional use; break down your project’s requirements into categories so that they’re
easy to understand. You can duplicate this section for any successive project categories as needed. The
following table includes a unique ID for each requirement, the details of each requirement, the priority of
each requirement, and the name of the person who is driving or is responsible for the requirement.

ID Requirement Priority Raised By

RC1 Data Ingestion

RC2 Forecasting & AI Models

RC3 User Interface & Dashboards

RC4 Integration & API

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8. NON-FUNCTIONAL REQUIREMENTS

.
Detail all non-functional requirements (NFRs) of the project, including such things as features, system
behavior, and project characteristics that relate to user experience.

ID Requirement
Scalability to 500+ retail locations

System uptime of 99.9%

GDPR-compliant data handling

Response time under 2 seconds per request

SAMPLE BUSINESS REQUIREMENTS DOCUMENT TEMPLATE

9. FINANCIAL STATEMENTS
Development: $450,000

Cloud Infrastructure: $120,000

Licensing & Tools: $30,000

Total: $600,000

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10. COST AND BENEFIT
Cost: $600,000 in year one
Benefits:

Estimated savings from reduced stockouts: $750,000

Revenue uplift from personalized marketing: $300,000

ROI within 12 months

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11. RESOURCES
Project Manager: 1

Data Scientists: 2

Backend Developers: 3

Frontend Developers: 2

QA Engineers: 1

Business Analyst: 1

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12. SCHEDULE, TIMELINE, AND DEADLINES
| Phase | Timeline |
| ------------ | ------------------- |
| Requirements | Mar 2025 Apr 2025 |
| Design | May 2025 |
| Development | Jun Aug 2025 |
| Testing | Sep 2025 |
| Go-Live | Oct 2025 |

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13. ASSUMPTIONS
Retail partners will provide API access to POS systems

Data quality is sufficient for model training

Key stakeholders are available for regular reviews

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14. GLOSSARY

For easy reference, enter any terms, abbreviations, and/or acronyms that you include in this document.
SAMPLE TEXT is below ...

Term / Abbreviation Explanation

ai ARTIFICIAL INTELLIGENCE
SAMPLE: SOV SAMPLE: Single-occupancy vehicle

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15. REFERENCES

Provide links to all the resources (websites, documents, etc.) that you’ve referenced in this document.
SAMPLE TEXT is below...

Name Location
OmniRetail Q4 Strategy Document (2024) SAMPLE: Positivecharge.com/manufacturing

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16. APPENDIX
Appendix A: Sample Dashboard Mockups

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