Salesforce.ADM-201.v2021-12-15.

q124

Exam Code: ADM-201

Exam Name: Salesforce Certified Administrator
Certification Provider: Salesforce
Free Question Number: 124
Version: v2021-12-15
# of views: 9443
# of Questions views: 973835
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NEW QUESTION: 1
Universal Containers requires that when an opportunity is closed won, all other open
opportunities on the same account must be marked as closed lost.
Which automation solution should an administrator use toImplement this request?
A. Workflow Rule
B. Flow Builder
C. Quick Action
D. Outbound Message
Answer: (SHOW ANSWER)

NEW QUESTION: 2
An administrator has been asked to update a flow that was created as part of a recent update.
When the administrator opens the flow for edtting, the Flow Bunder toolbox offers only
fourelements: Assignment, Decision, Get Records, and Loop.
What would cause this?
A. The version of the flow is inactive.
B. The version of the flow is activate.
C. The flow Is a screen flow.
D. The flow Is a before save flow.
Answer: (SHOW ANSWER)

NEW QUESTION: 3
Ursa Major Solar (UMS) wants to assign a Lightning for Outlook layout.
Which two options can UMS assign this layout to? Choose 2 answers
A. User
B. Profile
C. Role
D. Team
Answer: (SHOW ANSWER)

NEW QUESTION: 4
What is the maximum number of objects that can be added to a custom report type?
A. Four as long as the objects have associations
B. Unlimited as long as the objectshave associations
C. One as long as the object has a master -child relationship
D. Two as long as the objects have associations
Answer: (SHOW ANSWER)

NEW QUESTION: 5
Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is
set to true, the first screen is skipped and the user is directed to the second screen.
How should the administrator configure the decision element?
A. Use the contains operator and "High Value Customer" as the value.
B. Use the equals operator and {!$GlobaIConstant.True> as the value.
C. Use the contains operator and {!$GlobalConstant.False} as the value.
D. Use the equals operator and "High Value Customer" as the value.
Answer: (SHOW ANSWER)

NEW QUESTION: 6
Cloud Kicks (CK) Is partnering with a used shoe store and second-hand bicycle emporium. CK
has an automated business process it wants to run once a week to count the number of open
cases related to an account.
How should the administrator recommend automating this business process?
A. Create a workflow rule with an outbound message.
B. Use a process to update the account when It is edited.
C. Set up a scheduled process in Process Builder.
D. Configure a scheduled flow m Flow Builder.
Answer: (SHOW ANSWER)

NEW QUESTION: 7
At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click
the submit for approval button to begin the process but sometimes the user forgets.
How should anadministrator automate submission so all new public articles will enter the approval
process?
A. Update Initial Actions
B. Default the Submit for Approval button
C. Create a new record type and page layout
D. Use Process Guilder
Answer: (SHOW ANSWER)

NEW QUESTION: 8
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom
object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an administrator use to meet this request?
A. Lightning Web Component
B. Workflow Field Update
C. Approval Process
D. Process Builder
Answer: (SHOW ANSWER)

NEW QUESTION: 9
Universal Containers fs trying to Improve the user experience when searching for the right status
on a case.
The company currently has one support process that is used for all record types on cases. The
support process has 10 status values. Service reps say they never need more than five
depending on what kindof case they are working on.
How should the administrator improve on the currant implementation?
A. Edit the status choices directly on the record type.
B. Review which status choices &re needed for each record type and create support processes
for each that is necessary.
C. Create a Screen Flow that shows only the correct values for status and surface the flow in the
utility bar of the console.
D. Reduce the number of case status values to five.
Answer: (SHOW ANSWER)

NEW QUESTION: 10

A. When another record triggers the same workflow rule

B. When a validation rule is triggered for the record
C. When the action is deleted from the workflow queue
D. When the record no longer matches the rule criteria
Answer: (SHOW ANSWER)

NEW QUESTION: 11
The administrator at Cloud Kicks has a custom plckilst field on Lead, which Is missing on the
Contact when leads are converted.
Which two Items should the administrator do to make sure these values are populated?
Choose 2 answers
A. Create a custom picklist field on Contact.
B. Set the pickilst field to be required on the Lead object.
C. Map the pickilst field on the Lead to theContact.
D. Update the picklist value with a validation rule.
Answer: (SHOW ANSWER)

NEW QUESTION: 12
Ursa Major Solar has selected report folders that are shared with a small group of users who are
on Lightning Experience. The administrator needs to prevent these users from customizing the
information in the reports.
What should the administrator do to achieve this goal?
A. Run thereport as a specified user.
B. Utilize Custom Report Types.
C. Lock report filters.
D. Change Field Level Security.
Answer: (SHOW ANSWER)

NEW QUESTION: 13
Universal Containers wants to set up a customer service community where existing and potential
customers can view public discussions, collaborate with other members, and search for solutions
posted by other members without logging into the community.
How should an administrator allow access to the community?
A. Create a custom community profile
B. Set up self-registration for the community
C. Use Linkedin or Facebook as authentication providers
D. Use the community's guest user profile
Answer: (SHOW ANSWER)

NEW QUESTION: 14
At Ursa Major Solar, a workflow rule is in place that sends a reminder email 20 days before the
warranty expiration date. A custom ...... another three years.
What is the expected behavior for the email workflow rule?
A. The email is locked in the job queue until It meets the criteria.
B. The email b NOT sent because the record no longer meets the criteria.
C. The email Is sent with the 30 day reminder criteria.
D. The email is NOT sent because the customers email address was missing.
Answer: (SHOW ANSWER)

NEW QUESTION: 15
The administrator at Ursa Major Solar wants to configure automation that should run when an
Account's rating changes along with the following actions: ?
* Check if the rating changed from Hot to Cold Calculator
o If yes, create a Case .
o If yes, send an Email
* Check if the rating changed from Cold to Hot
o If yes, delete a related Task record
Which two automation solutions would be able to accomplish these tasks?
Choose 2answers
A. One Process Builder
B. One Flow
C. One Process Builder that calls one Flow
D. One Flow that calls One Process Builder
Answer: A,C (LEAVE A REPLY)

NEW QUESTION: 16
What are two ways to customize basic reports using Lightning Experience? Choose 2 answers
A. By adding a filter
B. By adding a Lightning Component
C. By adding a chart
D. By adding links to external pages
Answer: (SHOW ANSWER)

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NEW QUESTION: 17
Ursa Major Solar uses Opportunity to track sales of solar energy products. Thecompany has two
separate sales teams that focus on different energy markets. The services team also wants to
use Opportunity to track installation, All three teams will need to use different fields and stages.
How should the administrator configure this requirement?
A. Create three sales processes. Create three record types and one page layout.
B. Create one sales process. Create three record types and three page layouts.
C. Createthree sales processes. Create three record types and three page layouts.
D. Create one sales process. Create one record type and three page layout.
Answer: (SHOW ANSWER)

NEW QUESTION: 18
Universal Containers (UC) would like to count the number of open cases associated with each
Account and update the Account with this value every Friday evening. UC hasseveral hundred
open cases at any given time.
What should the administrator use to complete this request?
A. Use a scheduled Process Builder
B. Use a scheduled flow.
C. Use a Roll-Up Summary field on Case.
D. Use a record triggered flow.
Answer: (SHOW ANSWER)

NEW QUESTION: 19
When users log In to Salesforce via the user interface, which two settings does the system check
for authentication?
Choose 2 answers
A. The user's TWo-Factor Authentication for API Logins permission
B. The user's profile login hours restrictions
C. The role IP address restrictions
D. The users TWo-Factor Authentication for User Interface Logins permission
Answer: (SHOW ANSWER)

NEW QUESTION: 20

A. Roll-up summary
B. Multi-select pickhst
C. Indirect lookup
D. Cross-object formula
Answer: (SHOW ANSWER)

NEW QUESTION: 21
Ursa Major Solar is bringing a new type of solar panel to market. An administrator needs to create
a salesprocess for this new product. Os) What are three considerations for the administrator in
this scenario?
Choose 3 answers
A. An opportunity record type will need to be created and assigned to thesales process.
B. The recordtype name assignment becomes permanent upon save of a new record type.
C. All picklist values on the page layout must be added to the master picklist value list or be active
values.
D. Adding a new value to the record type master picklist value list adds the value to all existing
record type picklists.
E. The record type's page layout is assigned to users through their profile assignments.
Answer: (SHOW ANSWER)

NEW QUESTION: 22
Cloud Kicks has a custom object named Shoe. The administrator has been asked to ensure that
when a relationship is created between Account and Shoe to prevent orphaned shoe records.
What should the administrator do to complete this requirement?
A. Create an indirect lookup
B. Create a master-detail lookup
C. Create a hierarchical lookup
D. Create an encrypted lookup
Answer: (SHOW ANSWER)

NEW QUESTION: 23
The service manager at Ursa Major Solar wants to let customers know that they have received
their cases via email and their website. Medium-priority and high-priority cases should receive
different email notifications than low-priority cases. The administrator has created three email
templates for this purpose.
Howshould an administrator configure this requirement?
A. Select the appropriate email template for each rule entry.
B. Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for
case priority. Select the appropriate email template for each rule entry.
C. Include three assignment rules that fire when cases are created. Add a filter for case priority.
Select the appropriate email template for each rule.
D. Configure one workflow rule that fires when cases are created. Add a filter for case priority.
Select theappropriate email template for the rule.
E. Create one auto-response rule. Configure three rule entry criteria and set a filter for case
priority.
Answer: (SHOW ANSWER)

NEW QUESTION: 24
A system administrator wants to ensure that unique data is always input into a specific field.
Which two field properties should be configured?
Choose 2 answers
A. Unique
B. Default value
C. Required
D. Data Type
Answer: (SHOW ANSWER)

NEW QUESTION: 25
An administrator for Ursa Major Solar wants to allow internal users to view a dashboard as a
Sales Manager within a given sales region.
How can these be configured?
A. Create a dashboard for all opportunites in the region
B. Create 3 dashboard to run as 3 specified user,
C. Create a dashboard with multiple components.
D. Create a dashboard to run as the logged-in user.
Answer: B (LEAVE A REPLY)

NEW QUESTION: 26
What are two valid use cases for Salesforce Communities?
Choose 2 answers
A. External customers can gain full user rights to Salesforce.
B. External customers can track their purchases and open supportcases.
C. External partners can track the status of joint Opportunities.
D. Internal users can replicate Salesforce automation without licenses fees.
Answer: (SHOW ANSWER)

NEW QUESTION: 27
The administrator at Universal Container wastasked with creating a user creating a user record
for a new hire.
Upon saving the ....display and the record was not saved.
Which two considerations should the administrator take into account when creating a user
record?
Choose 2 answers
A. The password must be unique to the Salesforce organization.
B. The locale settings are based on the computer's locate settings.
C. The data in the username field needs to resemble an email address.
D. The username already exists and needs to be unique across all Salesforce orgs.
Answer: (SHOW ANSWER)

NEW QUESTION: 28
Ursa Major Solar wants to assist users with a guided expense report process to simplify
submissions, routing, and authorizations Which two tools should an administrator use to build this
solution?
Choose 2 answers
A. Validation Rule
B. Flow Builder
C. Approval Process
D. Quick Action
Answer: (SHOW ANSWER)

NEW QUESTION: 29
Universal Containers has a Contact Lightning record page with a component that shows Unkedln
data. The sales team would like to only show this component to sales users when they are on
their mobile phones.
Which two solutions should the administrator use to fulfill this requirement?
Choose 2 answers
A. Filter the component visibility with Form Factor= Phone.
B. Filter the component visibility with User > Profile > Name = Sales User.
C. Filter the component visibility with View = Mobile/Tablet.
D. Filter the component visibility with User > Role > Name = Sales User.
Answer: (SHOW ANSWER)

NEW QUESTION: 30

A. Review the sharing model.

B. View the setup audit trail.
C. Log in as the user.
D. Edit the page layout.
Answer: (SHOW ANSWER)

NEW QUESTION: 31
Which three aspects of standard fields should an administrator customize?
Choose 3 answers
A. Help text
B. Field name rat
C. Fieldhistory tracking
D. Picklist values
E. Decimal places Calculator
Answer: (SHOW ANSWER)

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NEW QUESTION: 32
Sales reps at Ursa Major Solar are having difficulty managing deals. Theleadership team has
asked the administrator to help sales reps prioritize and close more deals.
What should the administrator configure to help with these issues?
A. Einstein Activity Capture
B. Einstein Search Personalization
C. Einstein Lead Scoring
D. Einstein Opportunity Scoring
Answer: (SHOW ANSWER)

NEW QUESTION: 33
A sales ops user has been identified as the dashboards expert within Cloud Kicks. This user
needs to be able to update dashboard folder access for all non-private folders.
Which permission should the administrator assign to the user
A. Manage reports in public folders
B. Create dashboard folders
C. Manage dashboards in public folders
D. Create and customize dashboards
Answer: (SHOW ANSWER)

NEW QUESTION: 34
Universal Containers is using lead assignment rules and record types. The sales team has the
record type
'Corporate Leads' assigned as their default record type. The sales team has reported that Leads
assigned to them are assigned to a different record type. They have requested to have all Leads
assigned to them be assigned to the 'Corporate Leads' record type.
How should an administrator configure the sales team's request'
A. Select require validation for converted Leads in Lead conversion settings.
B. Select override the existing record typewith the assignee's default record type in Lead
conversion settings.
C. Select preserve lead status in Lead conversion settings.
D. Select keep the existing record type in Lead conversion settings.
Answer: (SHOW ANSWER)

NEW QUESTION: 35
Cloud Kicks has decided to delete a custom field.
What will happen to the data in the field when it is deleted?
A. The data associated with the field is removed.
B. The data in the field is stored for 20 days.
C. The data is restorable from the recycle bin.
D. The data is permanently deleted.
Answer: (SHOW ANSWER)

NEW QUESTION: 36
Ursa Major Solar has the following environment and requirements:
* Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside
Sales Representative, and Customer Service Representative.
* The Sales Manager wants to prevent these accounts from being inadvertently contacted more
than once on the same day.
* The Sales Manager wants to report on various customer interactions.
How should the administrator fulfill these requirements?
A. Enter comments into the notes section on the account.
B. Log a separate task, call, or activity on the account.
C. Post customer interactions in Chatter on the account.
D. Log acase on the account.
Answer: (SHOW ANSWER)

NEW QUESTION: 37
The Universal Containers Administrator is editing the page layout for a new custom object when a
text area field is inadvertently deleted from the page layout. What are three methods for restoring
the field to the page layout?
Choose 3 answers
A. Clone the layout from a different profile and use Save As.
B. Restore original page layout from a sandbox.
C. Restore from the recycle bin within 1 5 days.
D. Click the Undo button or the Cancel button.
E. From the Fields palette, drag thefield into the same position.
Answer: (SHOW ANSWER)

NEW QUESTION: 38
An administrator at Ursa Major Solar (UHS) has created a new Lightning record page for the
sales team to display a report chart embedded on the account page. No record types exist for an
account at this time.
Which action should the administrator perform to make this page the default view of the UMS app
for the sales team without impacting the support team?
A. Make the page the default object record page for the UMS app.
B. Make the page the org default.
C. Create an account recordtype and make the page the default object record page.
D. Make the page the default object record page for the UMS app for the sates profile.
Answer: (SHOW ANSWER)

NEW QUESTION: 39
Sales Reps at Universal Containers want to prioritize and flag at-risk deals. What feature should
an administrator suggest to meet this requirement?
A. Einstein Activity Capture
B. Einstein Lead Scoring
C. Einstein Opportunity Insights
D. Einstein Opportunity Scoring
Answer: (SHOW ANSWER)

NEW QUESTION: 40

A. Screen Flow
B. Record Detail
C. Autolaunched Flow
D. Related List
Answer: (SHOW ANSWER)

NEW QUESTION: 41
In which two ways can users access Salesforce from their mobile devices'? Choose 2 answers
A. Use the Lightning Experience in web browser.
B. Install the Salesforce mobile configuration.
C. Use the downloadable Salesforce mobile application
D. install Salesforce Connect for mobile.
Answer: (SHOW ANSWER)

NEW QUESTION: 42
Users at Universal Containers would like to visually see the sales stages on an Opportunity page.
The administrator is configuring Path for Opportunities.
Which is an important consideration for Path configuration?
A. Celebrations are unable to be added to a Path.
B. Kanban views for Path must be configured manually.
C. Path can include guidance and key fields for each stage.
D. The Owner held can be edited in the Key Fields Panel.
Answer: (SHOW ANSWER)
NEW QUESTION: 43
Universal Containers has enabled Data Protection and Privacy for its org.
Which page layouts will have the Individual field available for tracking data privacy information?
A. Case and Opportunity
B. Individual, User, and Account
C. Contact, Lead, and Person Account
D. Account and User
Answer: (SHOW ANSWER)

NEW QUESTION: 44
DreamHouse Realty agents are double-booking open house event nights. The events manager
wants an event submission process to help agents fill in event details and request dates.
How should an administrator accomplishthis request?
A. Create an approval process on the Campaign object.
B. Create a sharing rule so that other agents can view events.
C. Create a campaign for agents to request event dates.
D. Create a workflow rule to update the Event Date field.
Answer: (SHOW ANSWER)

NEW QUESTION: 45
Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes
required for sales users. Sales managers need to be able to move opportunities into this stage
without knowing the amount.
How shouldthe administrator require this field during the negotiation stage for sales users but
allow their managers to make changes?
A. Create a formula field to fill in the field for managers.
B. Make the field required for all users.
C. Assign the Administrator profile to the managers.
D. Configure a validation rule to meet the criteria.
Answer: (SHOW ANSWER)

NEW QUESTION: 46
Ursa Major Solar recently acquired a company whosesales team has a unique sales process,
with stages that are different from the current setup of stages in Salesforce.
The Chief Technology Officer (CTO) has decided that the new sales team should NOT change
their process at all.
What should the administrator do to incorporate the new sales teams process?
A. Create new values for the opportunity stage field; create a new sales process assigned to a
custom record type for the new sales team.
B. Create new values for the opportunity stage field; order them so that the new Sales team's
values are at the bottom of the picklist.
C. Create new values for the opportunity stage field and usefield-level security to control which
teams see which fields.
D. Create a record type and page layout for the new sales team and a custom field for the new
stages.
Answer: (SHOW ANSWER)

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NEW QUESTION: 47
Northern Trail Outfitters wants emails received from customers to generate cases automatically.
How should the administrator ensure that the emails are sent to the correct queue?
A. Create an Escalation Rule to send cases to the correct queue.
B. Use a custom email service to set the owner of the case upon creation.
C. Configure Email-to-Case so emails are delivered to the correct queue.
D. Utilize a flow to Identify the correct queue and assign the case.
Answer: (SHOW ANSWER)

NEW QUESTION: 48
Ursa Major Solar users want to utilize Salesforce Knowledge.
Which statement accurately describes Knowledge? Calculator
A. An automated tool that closes Cases based on historical information
B. An automated Machine Learning tool that converts Leads to Opportunities given a predefined
set of conditions
C. A knowledge base comprised of articles that can be written and utilized by support agents
D. A knowledge basethat uses Machine Learning to generate an article to solve customer support
issues
Answer: C (LEAVE A REPLY)

NEW QUESTION: 49
Ursa Major Solar uses data from the grand total of a custom report to create their dashboard.
Which two components will populate the grand total properly?
Choose 2 answers
A. Table
B. Gauge
C. Metric
D. Chart
Answer: A,D (LEAVE A REPLY)

NEW QUESTION: 50

A. Create a queue for each team and assign account ownership to the queue.
B. Enable account teams and show the users how to set up a default account team.
C. Propose the users manually share ail their accounts with their teammates.
D. Enable and configure standard opportunity teams with splits.
Answer: B (LEAVE A REPLY)

NEW QUESTION: 51
When a Cloud Kicks opportunity closes, the company would like to automatically create a renewal
opportunity.
Which two automation tools should an administrator use to accomplish this request? acne
Choose 2 answers
A. Approval Process
B. Workflow Rule
C. Flow Builder
D. Process Builder
Answer: (SHOW ANSWER)

NEW QUESTION: 52
Ursa Major Solar has an existing process for their solar panel Opportunities that include the
following stages:
* Prospecting
* Value Proposition
* Negotiation/Review
* Closed Won
* Closed Lost
The want to implement a new process for their battery Opportunities using the following stages:
* Qualification
* Value Prospection
* Negotiation/Review
* Closed Won
* Closed Lost
What should the administrator configure to implement these changes?
A. Update the existing Opportunity sales process to includes qualification as a valid stage.
B. Create a new battery record type on Opportunity and add theappropriate values to the stage
picklist.
C. Create a new sales process that includes the relevant stages and assign it to the new battery
record type on opportunity.
D. Edit the stage field on Opportunity and activate qualification as a value.
Answer: (SHOW ANSWER)

NEW QUESTION: 53
The business development team at Cloud Kicks thinks the Account creation process has too
many fields to fill out and the page feels cluttered. They have requested the administrator to
simplify the process.
Which automation tool should an administrator use?
A. Flow Builder
B. Workflow Rule
C. Approval Process
D. Validation Rule
Answer: (SHOW ANSWER)

NEW QUESTION: 54
Northern Trail Outfitters has the Case object set to private. The support manager raised a
concernthat reps have a broader view of data than expected and can see all cases on their
group's dashboards.
What could be causing reps to have inappropriate access to data on dashboards?
A. Dashboard Subscriptions
B. Dashboard Filters
C. Public Dashboards
D. Dynamic Dashboards
Answer: (SHOW ANSWER)

NEW QUESTION: 55
Northern Trail Outfitters has two different sales processes: one for business opportunities with
four stages and one for partner opportunities with eight stages. Both processes will vary in page
layouts and picklist value options.
What should an administrator configure to meet these requirements?
A. Validation rules that ensure that users are entering accurate sales stage Information
B. Public groups to limit record types and sales processes for opportunities.
C. Separate record types andsales processes for the different types of opportunities
D. Different page layouts that control the picklist values for the opportunity types
Answer: (SHOW ANSWER)
NEW QUESTION: 56
What will happen when a user attempts to log In to Salesforce from an IP address that is outside
the login IP range on the user's profile but within the organization -wide trusted IPrange?
A. The user will be able to log in after the computer is activated.
B. The user will be able to log in after answering a security question.
C. The user will not be able to log In at all.
D. The user will be able to log in without activating the computer.
Answer: (SHOW ANSWER)

NEW QUESTION: 57
Anytime an Opportunityis moved to Closed Won, Sales reps at Universal Containers (UC) are
supposed to create a record on a child object of Opportunities called Survey Request.
This action, however, does not always occur. Sales reps do not always populate all fields
correctly.
Which two tools should be used to remove permissions from Sales to create these records and
automate record creation? Choose 2 answers
A. Flow
B. Workflow
C. Process Builder
D. Approvals
Answer: (SHOW ANSWER)

NEW QUESTION: 58
Cloud Kicks needs to ensure appropriate shipping details are used in Orders. Reps should have a
streamlined solution to update the shipping addresses on selected Orders associated with an
Account when the shipping address is changed on the Account.
How should the administrator deliver this requirement?
A. A screen flow on the Account page that lets the rep choose the updated Account shipping
address in open associated Orders
B. A screen flow on the Order page that lets the rep choose the updated Account shipping
address in all open associated Orders
C. An autolaunched flow on the Account page that updates all open Order shipping addresses
whenever the Account shipping address changes
D. An autolaunched flow on the Order page that updates all open Order shipping addresses
whenever the Account shipping address charges
Answer: (SHOW ANSWER)

NEW QUESTION: 59
AW Computing would like to improve its Case Lightning record page by including:
* A filtered component to display a message in bold font when a Case issaved as a critical record
type.
* A quick way to update the Account status from the Case layout.
Which two components should an administrator use to satisfy these requests?
Choose 2 answers
A. Related record
B. Rich text
C. Related list
D. Record detail
Answer: (SHOW ANSWER)

NEW QUESTION: 60

A. The system Administratorprofile is unavailable under the Salesforce Platform license.

B. The user was given the delegated administrator group access.
C. The role needs to be specified on the user record
D. The active checkbox is unchecked by default.
Answer: (SHOW ANSWER)

NEW QUESTION: 61
A company has acomplicated Sales process regarding its opportunities. The company has three
different lines of business (Widget A, Widget B, Widget C) that each contain fields specific to that
line of business's industry and customers. For each line of business, there isa specific set of fields
that Sales users should see and a different set of fields that Marketing users should see. allow
should an Administrator configure Page Layouts and Record Types for the Opportunity object so
that each team sees what it needs to see, without cluttered layouts containing unnecessary
fields?
A. Create six Record Types (Sales Widget A, Sales Widget B. Sales Widget C. Marketing Widget
A, Marketing Widget B, and Marketing Widget C) with one Page Layout.
B. Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales
Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and
Marketing Widget C).
C. Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget
A, Marketing Widget B, and Marketing Widget C) with six total Page Layouts, one for each
Record Type.
D. Create one Record Type with six Page Layouts (Sales Widget A, Sales Widget B, Sales
Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).
Answer: (SHOW ANSWER)
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NEW QUESTION: 62
Which two capabilities are considerations when marking a field as required In Object Manager?
Choose 2 answers
A. The field Is not required to save records via the API onthat object.
B. The field Is universally required to save a record on that object.
C. The fieldIs added to every page layout on that object.
D. The field Is optional when saving records via web-to-lead and web-to-case.
Answer: (SHOW ANSWER)

NEW QUESTION: 63
At Universal Containers, there is a custom field on the Lead named Product_Category_c.
Management would like thisinformation to be part of the opportunity upon lead conversion.
What action should the administrator take to satisfy the request?
A. Crete a workflow to update opportunity fields based on the lead.
B. Map the lead custom field to the product' product category field.
C. Create a custom field on the Opportunity and map the two fields.
D. Configure the product categories picklist field on the product.
Answer: (SHOW ANSWER)

NEW QUESTION: 64
The administrator at Universal Containers wants to add branding to Salesforce.
Which two considerations should the administrator keep in mind?
Choose 2 answers
A. Up to 150 custom themes can be created, modified, or cloned from the built-in themes.
B. Themes apply to Salesforce Classic and to the Salesforce mobile app.
C. Chatter external users see the built-in Lightning blue theme only.
D. Only one theme can be active at a time, and a theme applies to the entire org.
Answer: (SHOW ANSWER)

NEW QUESTION: 65
Which three objects can be added as Campaigns Members? Choose 3 answers
A. Contacts
B. Accounts
C. Person Account
D. Individuals
E. Leads
Answer: (SHOW ANSWER)

NEW QUESTION: 66
Which relationship can be selected in a custom report type where Accounts is the primary object
and Contacts is the related object?
A. Each contact must have a related account.
B. Each account must NOT have related contacts.
C. Each contact may or may NOT have a related account.
D. Eachaccount may or may NOT have related contacts.
Answer: D (LEAVE A REPLY)

NEW QUESTION: 67
The administrator for Cloud Kicks has created a screen flow to help service reps askthe same set
of questions when customers call in with Issues. This screen should be visible from cases.
How should the screen flow be distributed?
A. Lightning Page
B. Page Layout
C. Home Page
D. Component Filter
Answer: (SHOW ANSWER)

NEW QUESTION: 68
A new custom object called Manufacturers has been created for Universal Containers.
Where should a System Administrator adjust how the object appears when it is found in the global
search?
A. Global Search, Manufacturers, and Search Layouts
B. Object Manager, Manufacturers, and Search Layouts
C. Global Search, Manufacturers, and Global Search Layouts
D. Object Manager, Manufacturers, and Page Layouts
Answer: (SHOW ANSWER)

NEW QUESTION: 69
Northern TV-all Outfitters wants to calculate how much revenue has been generated for each of
Its marketing campaigns.
How should an administrator deliver this information
A. Perform periodic data jobs to update campaign records.
B. Add a Total Value field on Campaign and use a workflow rule to update the value when an
opportunity Is won.
C. Design a standard Campaign report and add the Value Won Opportunities In Campaign field.
D. Create a roll-up summary field on Opportunity to Campaign.
Answer: (SHOW ANSWER)

NEW QUESTION: 70

A. When recordsare edited and saved by @ user.

B. When records are submitted using web-to-lead.
C. When records are deleted by a user.
D. When records are updated by a workflow rule,
E. When records are imported
Answer: (SHOW ANSWER)

NEW QUESTION: 71
Cloud Kicks wants a report Co categorize accounts into small, medium, and large basedon the
dollar value found In the Contract Value field.
What feature should an administrator use to meet this request?
A. Filter Logic
B. Detail Column
C. Group Rows
D. Bucket Column
Answer: (SHOW ANSWER)

NEW QUESTION: 72
An administrator wants to create a form in Salesforce for users to fill out when they lose a client.
Which automation tool supports creating a wizard to accomplish this goal?
A. Process Builder
B. Outbound Message
C. ApprovalProcess
D. Flow Builder
Answer: (SHOW ANSWER)

NEW QUESTION: 73
Ursa Major Solar wants to upload data to Salesforce and heard about the Data Import Wizard.
They want to upload the following data: Os)
* 60,000 Accounts ?
* 20,000 Contacts Calculator
* 10,000 Opportunities . .
* 5,000 Conference custom object records
What two considerations should be kept in mind when using the Data Import Wizard?
Choose 2 answers
A. Custom Objects need to be uploaded with a different tool.
B. There is a limit of 50,000 records that can be uploaded at once.
C. Opportunities need to be uploaded with a different tool.
D. There is a limit of 10,000 records that can be uploaded at once.
Answer: (SHOW ANSWER)

NEW QUESTION: 74
UniversalContainers wants to increase the security of their org by requiring stricter user
passwords.
Which two of the following should an administrator configure?
Choose 2 answers
A. Password different than username
B. Minimum passwordlength
C. Password complexity requirement
D. Prevent common words
Answer: (SHOW ANSWER)

NEW QUESTION: 75
An administrator at Universal Containers needs an automated way to delete records based on
field values.
What automated solution should theadministrator use?
A. Workflow
B. Automation Studio
C. Process Builder
D. Flow Builder
Answer: (SHOW ANSWER)

NEW QUESTION: 76
At Ursa Major Solar, Salesforce users have a session timeout of 12 hours, but management
wants the session timeout to be increased to 24 Os) hours, Additionally, management wants
inactive users to be logged out atthat time. ?
What should the administrator do to fulfill this request?
A. In session settings, select 24 hours, and uncheck the box for force logout on session timeout.
B. In session settings, select 24 hours, and check the box for force logout on session timeout.
C. In user profiles, enter 24 hours in the timeout section, and check the box for Force logout on
session timeout.
D. In user profiles, type in 24 hours in the timeout section, and uncheck the box for force logout
on session timeout.
Answer: (SHOW ANSWER)
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NEW QUESTION: 77
Cloud Kickshas created a screen flow for their sales team to use when they add new Leads. The
screen flow collects name, email, and shoe preference.
Which two things should the administrator do to display the screen flow?
Choose 2 answers
A. Add the flow in the utility bar of the console.
B. Use a flow element and add the screen flow to the record page.
C. Install an app from the AppExchange.
D. Create a tab and add thescreen flow to the page.
Answer: (SHOW ANSWER)

NEW QUESTION: 78
Ursa Major Solar offers amazing experiences for all ofits employees. The employee engagement
committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?
A. Chatter Recommendations
B. Chatter Unlisted Group
C. Chatter Stream
D. Chatter Broadcast Group
Answer: (SHOW ANSWER)

NEW QUESTION: 79
The administrator at Ursa Major Solar has created a custom report type and built a report for the
sales operations team. However, none of the users are able to access the report.
Which two optionscould cause this issue?
Choose 2 answers
A. The custom report type is in development.
B. The org has reached its limit for custom report types.
C. The user's profile is missing View access.
D. The report is saved in a private folder.
Answer: (SHOW ANSWER)
NEW QUESTION: 80

A. Disable TLS requirements for sessions

B. Customize organization-wide defaults
C. Enable caching and autocomplete on login page
D. Enable multi-factor authentication
Answer: (SHOW ANSWER)

NEW QUESTION: 81
At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click
to the submit for approval button to begin the process but sometimes the user forgets.
How should an administrator automate submission so al new public articles will enter the approval
process?
A. Create a new record type and page layout
B. Default the Submit for Approval button
C. Update initial Actions
D. Use Process Builder
Answer: (SHOW ANSWER)

NEW QUESTION: 82
TheDistrict Sales Director at Cloud Kicks wants to share the leaderboard component on his
dashboard with his sales team.
What two actions should an administrator take to enable this functionality?
Choose 2 answers
A. Build a Reporting Snapshot
B. Turn on Chatter Feed Tracking for Dashboards
C. Enable Opportunity Teams
D. Create a Chatter group for the Sales Team
Answer: (SHOW ANSWER)

NEW QUESTION: 83
A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to Salesforce?
A. Data Import Wizard
B. Dataloader.to
C. Data Loader
D. Manual Import
Answer: (SHOW ANSWER)
NEW QUESTION: 84
Northern Trail Outfitters has hired interns to enter Leads into Salesforce and has requested a way
to identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?
A. Update the active Lead Assignment Rules.
B. Set up Web-to-Lead for the interns' use.
C. Create a separate Lead Lightning App.
D. Define a record type and assign it to the interns.
Answer: D (LEAVE A REPLY)

NEW QUESTION: 85
What are two considerations when configuring the lead conversion process?
Choose 2 answers
A. Custom lead fields can be mapped to custom object fields.
B. Roll -up summary lead fields can be mapped to custom contact fields.
C. Standard lead fields are automatically converted to account, contact, and opportunity fields.
D. Custom lead fields can be mapped to account, contact, and opportunity fields.
Answer: (SHOW ANSWER)

NEW QUESTION: 86
What are the defaults for Org wide Default (OWO) and Profile permissions for all Profiles that
have View All Data orModify All Data disabled on a custom object?
A. Public Read/Write for OWD and No Access for Profiles
B. Private for OWD and No Access for Profiles
C. Public Read/Write for OWD and CRED for Profiles
D. Private for OWD and CRED for Profiles
Answer: (SHOW ANSWER)

NEW QUESTION: 87
Campaign Member can be associated with which two objects?
Choose 2 answers
A. Account
B. Contact
C. Lead
D. Opportunity
Answer: (SHOW ANSWER)

NEW QUESTION: 88
The administrator at Universal Containers has a screen flow that helps users create new leads.
When Lead Source is "Search Engine", the administratorneeds to require the user to choose a
specific search engine from a picklist. If Lead Source is not "Search Engine", this picklist should
be hidden.
How should the administrator complete this requirement?
A. Create a picklist for Specific Search Engine, and set conditional visibility so that it is only
shown when Lead Source is "Search Engine".
B. Configure a picklist for Specific Search Engine, and use a validation rule to conditionally show
only when Lead Source is "Search Engine".
C. Use an assignment element, one for when Lead Source is "Search Engine" and one for
everything else.
D. Assign a decision element to direct the user toa second screen to hold Specific Search Engine
only when Lead Source is "Search Engine".
Answer: (SHOW ANSWER)

NEW QUESTION: 89
Ursa Major Solar is setting up case assignment rules.
What are two places where the cases can be assigned? Choose 2 answers
A. Queue
B. Contact
C. User
D. Profile
Answer: (SHOW ANSWER)

NEW QUESTION: 90

A. Reactivate the appropriate Shoe Style values after the field type changes.
B. Change the field type from a multi-select picklist field to a picklist field.
C. Back-up the Shoe Style values in existing records.
D. Select the "Choose only one value" checkbox on the picklist field.
Answer: (SHOW ANSWER)

NEW QUESTION: 91
Northern Trail Outfitters has asked an administrator to ensure that when a contact with a title of
CEO is created,the contact's account record gets updated with the CEO's name.
Which feature should an administrator use to implement this request?
A. Validation Rule
B. Quick Action
C. Process Builder
D. Workflow Rule
Answer: (SHOW ANSWER)

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NEW QUESTION: 92
Users at DreamHouse Realty are only allowed to see opportunities they own. Leadership wants
an enterprise-wide dashboard of all open opportunities in the pipeline so that users can see how
the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing settings?
A. Create a dashboard with the running user set as someone who can see all opportunities.
B. Build individual dashboards for profiles that need to see the enterprise results.
C. Add a filter to the dashboard to filter the opportunities by owner role.
D. Update the dashboard folder settings to manager for the sales reps role.
Answer: (SHOW ANSWER)

NEW QUESTION: 93
An administrator needs to store the ID of a recordtype for later use in a flow.
Which kind of variable should the administrator use?
A. Boolean variable
B. ID variable
C. Record variable
D. Text variable
Answer: (SHOW ANSWER)

NEW QUESTION: 94
A user with administrator privileges accidentally deleted a custom field in an org one day ago.
What should the administrator consider to restore the field?
A. The deleted field and its data can be restored up to 15 days after deletion.
B. The deleted field and its data CANNOT be restored.
C. The deleted field and its data can be restored up to 30 days after deletion.
D. The deleted field can be restored up to 15 days after deletion, but all data will be lost.
Answer: (SHOW ANSWER)

NEW QUESTION: 95
Cloud Kicks has asked the administrator to test a new screen flow that creates contacts.
What are two key components of testing the flow?
Choose 2 answers
A. Set up a flow interview to test the flow.
B. Test the flow in a sandbox.
C. Use Debug to test the flow inFlow Builder.
D. Run the flow using it to create contacts.
Answer: (SHOW ANSWER)

NEW QUESTION: 96
A user at Universal Containers left the company. The administrator needs to create a new user
for their replacement, but theyhave assigned all available user licenses.
What should the administrator do to free up a user license for the new user?
A. Delete the former employee's user record.
B. Freeze the former employee's userrecord.
C. Deactivate the former employees user record.
D. Change the former user's record to the new user.
Answer: (SHOW ANSWER)

NEW QUESTION: 97
AW Computing (AWC) occasionally works with Independent contractors, who the company stores
as Contacts In Salesforce. Contractors oftenchange agencies, and AWC wants to maintain the
historical accuracy of the record.
What should AWC use to track Contacts?
A. Create a junction object to track many-to-many relationship. Solar need to see different fields
on the Case
B. Enable Contacts to multiple Accounts.
C. Use a partner community to track the Contacts.
D. Create a new Contact record for each agency.
Answer: (SHOW ANSWER)

NEW QUESTION: 98
Cloud Kicks (CK) has a new administratorwho is asked to put together a memo detailing
Salesforce usage to budget for upcoming license purchases.
Where should the administrator go to find out what type of licenses CK has purchased and how
many are available?
A. Search for licenses types in setup
B. User licenses related list in company information
C. SageNbASSR entitlements related list in company information
D. User management settings in setup in setup
Answer: (SHOW ANSWER)
NEW QUESTION: 99
The administrator at Cloud Kicks has been told thatusers are unable to add repeating tasks in
Salesforce.
Which two solutions should the administrator use to ensure users are able to do this?
Choose 2 answers
A. Turn on Task NotificationsService
B. Enable Creation of Recurring Tasks in Activity Settings
C. Disable Shared Activities
D. Add Create Recurring Series of Tasks field on page layouts
Answer: (SHOW ANSWER)

NEW QUESTION: 100

A. A user can utilize Search, create list views, and receive record push notifications from Chatter.
B. A user can create list views, attach receipts as photos, and submit records for approval.
C. A user can search Salesforce Records, attach receipts as photos, and approve recordsfrom
Chatter.
D. A user can create records, attach receipts as photos, and submit for approval.
Answer: (SHOW ANSWER)

NEW QUESTION: 101

An administrator is on a tight deadline to create dashboards for the sales and marketing teams at
AW Computing.
What should the administrator do to meet the deadline without increasing the budget?
A. Build the dashboards manually to meet the deadline.
B. Hire a consultant to build the custom dashboards.
C. Check the AppExchange for a prebuilt solution that can be easily customized.
D. Train someone on the sales and marketing teams to build dashboards,
Answer: (SHOW ANSWER)

NEW QUESTION: 102

Universal Containers wants to create a new sales team that focuses exclusively on small to
medium business customers. This group will track information with the same fields and picklist
values but will need two new options on the stage field.
How should the administrator accomplish this task?
A. Create a new record type.
B. Create a new record type and sales process.
C. Create a new sales process.
D. Create a newrecord type and page layout.
Answer: (SHOW ANSWER)

NEW QUESTION: 103

The support group at Universal Containers wants agents to capture different Information for
product support and Inquiry cases. In addition, the lifecycle for product support cases should have
more steps than the lifecycle for inquiry cases. Which three features should an administrator use
to meet these requirements?
Choose 3 answers Calculator
A. Support processes
B. Permission sets
C. Field -level security
D. Record types
E. Page layouts
Answer: (SHOW ANSWER)

NEW QUESTION: 104

Ursa Major Solar customers are starting to request custom-sized solar panels,which are currently
unavailable in the standard inventory. Management has deckled to add custom sizing as an add-
on item in Salesforce.
The administrator needs to allow sales users to add custom sizing to the total opportunity sale.
what should the administrator do to achieve this goal?
A. Hake a new custom object related to opportunities for custom sizing.
B. Add custom sizing as a new product in a pricebook.
C. Add a new field on the opportunity labeled custom sizing.
D. Add custom sizing as a new product in an order.
Answer: (SHOW ANSWER)

NEW QUESTION: 105

An administrator created a record trigger flow to update contacts.
How should the administrator reference the values of the active record the flow is running on?
A. Use the {!Contact. Id} global variable.
B. Use the {lAccountld} record variable.
C. Use the SRecord global variable.
D. Use the Get Records element to find the Id.
Answer: (SHOW ANSWER)

NEW QUESTION: 106

The Support Manager wants to send an automatic email to the Case Contact when a case is
closed. Which automation tool can the administrator use?
A. Validation Rule
B. Case Auto-Response Rule
C. Sharing Rule
D. Workflow Rule
Answer: (SHOW ANSWER)

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NEW QUESTION: 107

An administrator creates a custom text area field on the Account object and adds it to the service
team's pagelayout. The service team manager loves the addition of this field and wants it to
appear in the highlights panel so that the service reps can quickly find it when on the Account
page How should the administrator accomplish this?
A. Mark this item for later review.
B. From the page layout editor, drag the field to the highlights panel.
C. In the Account object manager, create a custom compact layout.
D. Make the field required and move it to the top of the page.
E. Create a new page layout and a new sectiontitled highlights panel.
Answer: (SHOW ANSWER)

NEW QUESTION: 108

An administrator gets a rush request from Human Resources to remove a user's access to
Saiesforce Immediately. The user is part of a hierarchy fieldcalled Direct Manager.
What should the administrator do to fulfill the request?
A. Change the user's profile to read-only while removing them from being referenced in the Direct
Manager field.
B. Freeze the user to prevent them from logging m while removing them from being referenced in
the Direct Manager field.
C. Delete the user and leave all records where they are referenced in the Direct Manager field
without changes.
D. Deactivate the user and delete any records where they are referenced in the DirectManager
field.
Answer: B (LEAVE A REPLY)

NEW QUESTION: 109

The administrator for AW Computing is working with auser who is having trouble logging in to
Salesforce.
What should the administrator do to identify why the user is unable to log in?
A. Review the login history.
B. Review the security token.
C. Review the password policies.
D. Review the password history.
Answer: (SHOW ANSWER)

NEW QUESTION: 110

A. Re-open the Case.

B. Send email notifications.
C. Re-assign the Case.
D. Change the Case Priority.
Answer: (SHOW ANSWER)

NEW QUESTION: 111

Cloud Kicks has a custom object called Shipments. The company wants to see all the shipment
items from an Account page. When an Account is deleted, the shipments should remain.
What type of relationship should the administrator make between Shipments and Accounts?
A. Shipments should have a master detail to Accounts.
B. Accounts should have a lookup to Shipments.
C. Accounts should have a master detail to Shipments.
D. Shipments should have a lookup to Account.
Answer: (SHOW ANSWER)

NEW QUESTION: 112

What are two considerations for sharing email template folders?
Choose 2 answers
A. Sharing on Lightning email templates is inherited from the folder it is in.
B. Lightning email templates support packaging.
C. Subfolders are shared separately from the parent folder.
D. Sharing a folder shares all subfolders in that folder.
Answer: (SHOW ANSWER)

NEW QUESTION: 113

When working on opportunities, sales representatives at Universal Containers need to
understand how their peers have successfully managed other opportunities with comparable
products, competing against the same competitors. Which two features should an administrator
use to facilitate this?
Choose 2 answers
A. Opportunity Dashboard
B. Chatter groups
C. Big deal alerts
D. Opportunity update reminders
Answer: (SHOW ANSWER)

NEW QUESTION: 114

Northern Trail Outfitters has a web form for cases.
If the case assignment rules inactive, who will be assigned ownership when the case is created?
A. The case will be assigned to the default workflow user.
B. The system administrator will be assigned.
C. A The default case owner will be assigned.
D. The case will be assigned to a default case queue.
Answer: (SHOW ANSWER)

NEW QUESTION: 115

Ursa Major Solar needs its sales users to be able to do the following:
* View their open Opportunities grouped by Stage
* View their open Opportunities grouped bysource report on a dashboard component.
which report format needs to be used to accomplish this goal?
A. Matrix
B. Tabular
C. Summary
D. Joined
Answer: (SHOW ANSWER)

NEW QUESTION: 116

The sales operations team ta Universal Containers purchase a list of shipping companies they
would like to be imported into the Salesforce org ... import Wizard. Some companies on the list
may already be customers.
Which fields should administrator use to prevent duplicates when importing these Account
records?
A. Owner name and Account Name.
B. Account Name and Billing Address.
C. Account name and Account Site.
D. Account name and Created Date.
Answer: (SHOW ANSWER)

NEW QUESTION: 117

Ursa Major Solar's default, organization-wide sharing for accounts is set to public read/write. The
administrator needs to ensure that marketing never modifies an account record.
Which action should theadministrator take to accomplish this goal?
A. Remove edit access on accounts from the custom marketing profile.
B. Separate the marketing role hierarchy from the sales role hierarchy.
C. Switch organization-wide default sharing to public read only.
D. Assign a permission set to marketing users which removes edit permission.
Answer: (SHOW ANSWER)

NEW QUESTION: 118

Safes users at Universal Containers are reporting that it Is taking a long time to edit opportunity
records.
Normally, the only field they are editing is the Stage field.
Which two options should the administratorrecommend to help simplify the process? Choose 2
answers
A. Create a simplified Opportunity pagelayout.
B. Configure an autolaunched flow for Opportunity editing.
C. Use a Kanban list view for Opportunity.
D. Add a Path for stage to the opportunity record page.
Answer: (SHOW ANSWER)

NEW QUESTION: 119

Ursa Major Solar wants to upload 10,000 Campaigns to Salesforce.
Which tool should the administrator utilize to accomplish this task?
A. Data Import Wizard
B. Data Loader
C. AppExchange package
D. Bulk Data Load Jobs
Answer: (SHOW ANSWER)

NEW QUESTION: 120

A. Create a new report type with Event as the primary object and Contact as a related object.
B. Edit the custom Event report type and add fields related via lookup.
C. Use a dashboard with filters to show Event and contact data as requested.
D. Configure formula fields on Event to populate contact information.
Answer: (SHOW ANSWER)

NEW QUESTION: 121

Northern Trail Outfitters converts support requests submitted through its website with web-to-
case. The support teamwants an email automatically sent to the customer containing the
password reset instructions when the case subject contains the words 'forgot" and 'password".
What should the administrator configure to meet this requirement?
A. Email-to-case
B. Auto-response rule
C. Escalation rule
D. Omni-Channel
Answer: (SHOW ANSWER)

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NEW QUESTION: 122

Which three settings are controlled by a users profile?
Choose 3 answers
A. Featurelicense assignment
B. Assigned apps
C. Field -level security
D. Locale settings
E. a Record type assignment
Answer: (SHOW ANSWER)

NEW QUESTION: 123

Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be
deleted, and there can be multiple designs for one | | product across various stages.
Which two steps should the administrator configure to meet this requirement?
A. Add a custom master-detail field for shoe designs on the Product object.
B. Configure a custom lookup field for shoe designs on the Product object.
C. Use the standard object fordesigns.
D. Create a custom object for shoe designs.
E. Choose 2 answers
Answer: (SHOW ANSWER)

NEW QUESTION: 124

Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
A. Assignment Rules
B. Validation Rules
C. Escalation Rules
D. Auto-Response Rules
Answer: (SHOW ANSWER)

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