Google Drive Technical Manual
Google Drive Technical Manual
Technical Manual
USER MANUAL
Versión 2.0
Publication date: 25/10/2024
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CONTENIDO
1. Introduction ______________________________________________________ 3
1.1. Purpose and scope: _____________________________________________________ 3
1.2. Definitions and key terms: ________________________________________________ 3
1.3. Prerequisites: __________________________________________________________ 3
7. Appendix _______________________________________________________ 12
7.1. Glossary of terms: _____________________________________________________ 13
7.2. References: __________________________________________________________ 13
• Manufacturer's official website: _____________________________________________ 13
• Drive technical documentation: _____________________________________________ 13
• Security and privacy standards: _____________________________________________ 13
7.3. Additional documentation ________________________________________________ 13
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1. INTRODUCTION
This technical manual provides a detailed guide to using Google Drive, a cloud
storage system designed to store and share files securely and efficiently. This
manual is intended for end users, administrators, and developers who want to take
full advantage of the features of Google Drive. Google Drive is a software as a service
(SaaS) application
• Drive: Data storage unit that uses hard or solid disk technology.
• Firmware: Software integrated into the Drive that controls its operation.
• Interface: Connection between the Drive and the operating system.
• Configuration: Process of adjusting Drive parameters to optimize its
performance.
1.3. Prerequisites:
2. GENERAL DESCRIPTION
4.1. User interface: The Drive user interface is intuitive and easy to navigate. The
structure and main functionalities are described below:
Control Panel
• Drive Status: shows the current status of the Drive (connected,
disconnected, etc.)
• Available capacity: shows the amount of space available on the Drive
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Main Menu
• The Drive is not recognized: check the USB connection and restart the
computer
• I can't access my files: check access permissions and security settings
• The Drive does not connect to the network: check the network configuration
and router status
• Diagnostic Tools
• Diagnostic Utility: Integrated tool that detects and fixes common problems
• Event log: shows the history of Drive events and errors
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• Technical Support
• Official website: access to documentation, FAQs and technical support
• Email: direct contact with the technical support team
• Telephone: telephone contact with the technical support team
1. Go to (link unavailable).
2. Sign in with your Google account.
3. You will see your files and folders stored in Google Drive.
1. Step 1: Go to drive.google.com
2. Step 2: Upload or create files
How to share a single file. Note: If you have a pending request to share an open
document, you'll see a dot next to Share in the top right corner.
5.3. Troubleshooting: In case of problems with the Drive, follow the following
steps:
1. Problem Identification: Identify the problem and review the user manual.
2. Configuration Check: Check the Drive configuration.
3. Using diagnostic tools: Use diagnostic tools to detect errors.
4. Contact technical support: Contact the manufacturer's technical support.
Troubleshooting Tools
1. Diagnostic Utility: Built-in tool that detects and fixes common problems.
2. Event Log: Shows the history of Drive events and errors.
3. Log analysis: analyzes system logs to detect errors.
4. Additional Resources
5. Manufacturer's website: access to documentation, FAQs and support.
6. User Manual: detailed documentation of the Drive.
7. User forum: community of users who share experiences and solutions.
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6.1. Security Measures: The Drive has the following security measures:
Declaration of Conformity
1. The Drive complies with the following security and privacy standards:
2. GDPR (General Data Protection Regulation)
3. HIPAA (Health Insurance Portability and Accountability Act)
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Contact
1. For more information about Drive security and privacy, contact our support
team.
2. Telephone: 3003273244
3. Email: sebastiancogollo29@gmail.com
4. Website: https://drive.google.com/
7. APPENDIX
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7.2. References:
• Manufacturer's official website:
https://support.google.com/drive/answer/2424384?hl=es-
419&co=GENIE.Platform%3DDesktop
• Drive technical documentation:
https://support.google.com/drive/answer/2375091?hl=es-
419&co=GENIE.Platform%3DDesktop
• Security and privacy standards:
https://support.google.com/drive/answer/2450387?hl=es-419