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Tut.12 Management

Chapter 7 focuses on the managerial function of controlling, which involves monitoring organizational performance to achieve goals. It includes multiple-choice questions covering key concepts such as performance standards, types of control, and the relationship between controlling and planning. The chapter emphasizes the importance of effective control systems and their adaptability to changes within an organization.

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26 views15 pages

Tut.12 Management

Chapter 7 focuses on the managerial function of controlling, which involves monitoring organizational performance to achieve goals. It includes multiple-choice questions covering key concepts such as performance standards, types of control, and the relationship between controlling and planning. The chapter emphasizes the importance of effective control systems and their adaptability to changes within an organization.

Uploaded by

alaahesham996
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Ch.

7:
Controlling
Presented by: LA: Shrouk Diab
TA: Alaa Hesham
MCQ
1. ............ Is the managerial function that monitors organizational
performance towards the attainment of organizational goals.

a) Planning
b) Controlling
c) Organizing
d) Leading

2. Controlling function finds out how far__________deviates from standards.

a) Actual performance
b) Improvement
c) Corrective actions
d) Cost
MCQ
3. The Controlling function of an organization is________.

a) Forward looking
b) backward looking
c) forward the backward looking
d) None of the above

4. When the deviations between the actual performance and the planned
performance are within the limits, __________.

a) A limited corrective action is required


b) No corrective action is required
c) A major corrective action is required
d) None of the above
MCQ
5. Controlling function brings the management cycle back to the__________.

a) Organizing function
b) Directing function
c) Planning function
d) None of the above

6. Which of the following is not a step in the control process?

a) Setting performance standards


b) Measuring actual performance
c) Taking corrective action
d) Staffing the organization
MCQ
7. What is the first step in the controlling process?

a) Measuring performance
b) Setting performance standards
c) Taking corrective action
d) Comparing performance to standards

8. What is the purpose of setting performance standards in the control


process?

a) To create a baseline for measurement


b) To identify deviations
c) To make employees feel motivated
d) To analyze organizational goals
MCQ
9. A large company called "AS" is involved in the production of air conditioners.
Recent studies that the company did reveals that, on average, one worker
could install 10 air conditioners in a day. targeted volume of the company in a
day is the production of 1000 units of air conditioners. The company is giving
attention to prevent workforce absenteeism. Even then the production of air
conditioners every day is 800 units only. The company compared the actual
performance of each worker to the preset standards and discovered through
CCTV that some of the staff were busy in gossiping.

a) Planning
b) Directing
c) Controlling
d) Organizing
MCQ
10. Which type of control occurs before an activity starts?

a) Feedback control
b) Concurrent control
c) Feedforward control
d) Post-action control

1 1. Concurrent control focuses on:

a) Past actions
b) Real-time monitoring
c) Future planning
d) Establishing goals
MCQ
1 2. Which characteristic of an effective control system ensures it can adapt to
changes?

a) Accuracy
b) Timeliness
c) Flexibility
d) Economical

13. Why is it important for a control system to be accepted by employees?

a) To avoid high costs


b) To ensure cooperation
c) To eliminate deviations
d) To prevent resistance
MCQ
14. Variance in the control process refers to:

a) Standardized rules
b) Performance comparisons
c) The difference between actual and planned performance
d) Feedback mechanisms

15. What is 'position power' in management?

a) Power based on relationships


b) Power derived from the organizational position
c) Power obtained from informal sources
d) Power related to controlling processes
MCQ
16. An example of tangible performance standards is:

a) Employee satisfaction levels


b) Production output targets
c) Leadership quality
d) Decision-making efficiency

1 7. Effective control systems must be:

a) Economical and rigid


b) Timely and flexible
c) Time-consuming and accurate
d) Standardized and static
MCQ
18. Judging the accuracy of standards in controlling ensures that:

a) Standards are realistic and achievable


b) Deviations are ignored
c) Control is no longer needed
d) Organizational goals are revised frequently

19. Which type of control focuses on outcomes after a process is complete?

a) Feedforward control
b) Concurrent control
c) Feedback control
d) Prescriptive control
MCQ
20. What does the term 'economical control' imply?

a) Control systems should have minimal financial implications


b) Control systems should improve employee morale
c) Control systems should operate at zero cost
d) Control systems should focus on time management only

2 1. What does 'personal power' refer to in management?

a) Power from organizational hierarchy


b) Power from personal relationships and influence
c) Power delegated by upper management
d) Power from resource control
MCQ
22. Which of the following is an example of concurrent control?

a) Reviewing yearly performance reports


b) Monitoring quality during production
c) Setting future objectives
d) Conducting employee satisfaction surveys

23. The last step in the control process is:

a) Setting new standards


b) Taking corrective action
c) Monitoring employee behavior
d) Measuring progress
MCQ
24. How does controlling contribute to achieving organizational goals?

a) By reducing employee performance


b) By ensuring activities align with plans
c) By delegating responsibilities without supervision
d) By focusing only on financial metrics

25. Which of the following best describes the relationship between controlling
and planning?

a) Controlling replaces planning once goals are set.


b) Planning sets the standards, while controlling ensures adherence to them.
c) Planning and controlling are unrelated processes.
d) Controlling establishes goals, and planning measures deviations.
Thanks

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