L 356/110 EN Official Journal of the European Union 12.12.

2014

COMMISSION REGULATION (EU) No 1300/2014

of 18 November 2014
on the technical specifications for interoperability relating to accessibility of the Union's rail
system for persons with disabilities and persons with reduced mobility

(Text with EEA relevance)

THE EUROPEAN COMMISSION,

Having regard to the Treaty on the Functioning of the European Union,

Having regard to Directive 2008/57/EC of the European Parliament and of the Council of 17 June 2008 on the intero­
perability of the rail system within the Community (1), and in particular Articles 6(1) and 8(1) thereof,

Whereas:

(1) Article 12 of Regulation (EC) No 881/2004 of the European Parliament and of the Council (2) requires the Euro­
pean Railway Agency (the Agency) to ensure that the technical specifications for interoperability (TSIs) are
adapted to technical progress, market trends and social requirements and to propose to the Commission any
amendments to the TSIs which it considers necessary.

(2) By Decision C(2010) 2576 (3), the Commission gave the Agency a mandate to develop and review the technical
specifications for interoperability with a view to extending their scope to the entire rail system in the Union.
Under the terms of that mandate, the Agency was asked to extend the scope of the TSI relating to accessibility of
the trans-European conventional and high-speed rail system provided for by Commission Decision
2008/164/EC (4) for persons with disabilities and persons with reduced mobility to the entire rail system
throughout the Union.

(3) On 6 May 2013 the Agency submitted a recommendation on the adoption of the TSI relating to persons with
reduced mobility.

(4) The United Nations Convention on the Rights of Persons with Disabilities, to which the Union and most Member
States are party, recognises accessibility as one of its general principles. It requires, in Article 9, States Parties to
take appropriate measures to ensure that persons with disabilities have access on an equal basis with others.
These measures must include the identification and elimination of obstacles and barriers to accessibility and
apply, inter alia, to transportation.

(5) Directive 2008/57/EC establishes ‘accessibility’ as an essential requirement of the rail system within the Union.

(6) Directive 2008/57/EC provides for a register of infrastructure and registers of vehicles, indicating the main para­
meters, to be published and updated on a regular basis. Commission Decision 2008/164/EC further defines the
parameters for the TSI relating to ‘persons with reduced mobility’ to be included in these registers. As the object­
ives of these registers are linked to the authorisation procedure and technical compatibility, it is considered neces­
sary to establish a separate tool for these parameters. This inventory of assets should enable obstacles and barriers
to accessibility to be identified and their progressive elimination to be monitored.

(7) Directive 2008/57/EC establishes the principle of gradual implementation, in particular providing that target
subsystems indicated in a TSI may be set in place gradually within a reasonable timescale and that each TSI
should indicate an implementation strategy with a view to making a gradual transition from the existing situation
to the final situation in which compliance with the TSI will be the norm.

(8) With a view to progressively eliminating within a reasonable timescale, all identified barriers to accessibility by
way of a coordinated effort to renew and upgrade subsystems and by deploying operational measures, Member
States should establish national implementation plans. However, since these national implementation plans
cannot be in sufficient detail and are subject to unpredictable changes, Member States should continue to submit

(1) OJ L 191, 18.7.2008, p. 1.

(2) Regulation (EC) No 881/2004 of the European Parliament and of the Council of 29 April 2004 establishing a European railway agency
(OJ L 164, 30.4.2004, p. 1).
(3) Commission Decision C(2010) 2576 final of 29 April 2010 concerning a mandate to the European Railway Agency to develop and
review Technical Specifications for Interoperability with a view to extending their scope to the whole rail system in the European Union.
(4) Commission Decision 2008/164/EC of 21 December 2007 concerning the technical specification of interoperability relating to ‘persons
with reduced mobility’ in the trans-European conventional and high-speed rail system (OJ L 64, 7.3.2008, p. 72).
12.12.2014 EN Official Journal of the European Union L 356/111

information in cases when placing in service of existing subsystems after renewal or upgrading requires a new
authorisation for placing in service and if the TSI is not fully applied in accordance with Directive 2008/57/EC.

(9) The Union should adopt common priorities and criteria which Member States should integrate in their national
implementation plans. This will contribute to achieving progressive implementation of the TSI within a reason­
able timescale.

(10) In order to follow technological evolution and encourage modernization, innovative solutions should be
promoted and their implementation should, under certain conditions, be allowed. Where an innovative solution
is proposed, the manufacturer or his authorized representative should explain how they deviate from the relevant
section of the TSI, and the innovative solution should be assessed by the Commission. If this assessment is posi­
tive, the Agency should define the appropriate functional and interface specifications of the innovative solution
and develop the appropriate assessment methods.

(11) In order to prevent unnecessary additional costs and administrative burden and in order not to interfere with
existing contracts, Decision 2008/164/EC should continue to apply to subsystems and projects referred to in
Article 9(1)(a) of Directive 2008/57/EC after its repeal.

(12) The measures provided for in this Regulation are in accordance with the opinion of the Committee established
under Article 29(1) of Directive 2008/57/EC,

HAS ADOPTED THIS REGULATION:

Article 1

Subject matter

This Regulation establishes the technical specification for interoperability (TSI) relating to accessibility of the Union's rail
system for persons with disabilities and persons with reduced mobility, as set out in the Annex.

Article 2

Scope

1. The TSI shall apply to the infrastructure, operation and traffic management, telematics applications and rolling
stock subsystems as described in point 2 of Annex II to Directive 2008/57/EC and in point 2.1 of the Annex to this
Regulation. It shall cover all aspects of these subsystems which are relevant to accessibility for persons with disabilities
and persons with reduced mobility.

2. The TSI shall apply to the following networks:

(a) the trans-European conventional rail system network as defined in Annex I, section 1.1 of Directive 2008/57/EC;

(b) the trans-European high-speed rail system network as defined in Annex I, section 2.1 of Directive 2008/57/EC;

(c) all other parts of the network.

The TSI shall not cover the cases referred to in Article 1(3) of Directive 2008/57/EC.

3. The TSI shall apply to all new infrastructure or rolling stock subsystems of the rail system in the Union, referred to
in paragraph 1, which is placed in service after the date of application provided for in Article 12, account being taken of
points 7.1.1 and 7.1.2 of the Annex.

4. The TSI shall not apply to existing infrastructure or rolling stock of the rail system in the Union, referred to in
paragraph 1, which is already placed in service on the network (or part of it) of any Member State at the date of applica­
tion provided for in Article 12.

5. However, the TSI shall apply to existing infrastructure and rolling stock of the rail system in the Union, referred to
in paragraph 1, when it is subject to renewal or upgrading in accordance with Article 20 of Directive 2008/57/EC,
having regard to Article 8 of this Regulation and point 7.2 of the Annex to this Regulation.
L 356/112 EN Official Journal of the European Union 12.12.2014

Article 3

Conformity assessment

1. The procedures for conformity assessment of interoperability constituents and subsystems set out in Section 6 of
the Annex shall be based on the modules established in Commission Decision 2010/713/EU (1).

2. The type or design examination certificate of interoperability constituents shall be valid for a five year period.
During that period, new constituents of the same type are permitted to be placed into service without a new conformity
assessment.

3. Certificates referred to in paragraph 2 which have been issued according to the requirements of Decision
2008/164/EC remain valid, without a need for a new conformity assessment, until the expiry date originally established.
In order to renew a certificate the design or type shall be re-assessed only against new or modified requirements set out
in the Annex to this Regulation.

4. Universal toilet modules which have been assessed against the requirements of Commission Decision 2008/164/EC
shall not be re-assessed when they are intended for rolling stock of an existing design as defined in Commission Regu­
lation (EU) No 1302/2014 (2).

Article 4

Specific cases

1. With regard to specific cases referred to in Section 7.3 of the Annex, the conditions to be met for the verification
of interoperability in accordance with Article 17(2) of Directive 2008/57/EC shall be the applicable technical rules in
use in the Member State which authorises the placing in service of the subsystems covered by this Regulation.

2. By 1 July 2015, each Member State shall inform the other Member States and the Commission about:
(a) the technical rules referred to in paragraph 1;
(b) the conformity assessment and verification procedures to be carried out with a view to applying the national rules
referred to in paragraph 1;
(c) the bodies designated in accordance with Article 17, paragraph 3, of Directive 2008/57/EC appointed to carry out
the conformity assessment and verification procedures with respect to the specific cases set out in Section 7.3 of the
Annex.

Article 5

Projects at an advanced stage of development

In accordance with Article 9(3) of Directive 2008/57/EC, each Member State shall communicate to the Commission,
within one year of the entry into force of this Regulation, a list of projects being implemented within its territory and
that are at an advanced stage of development.

Article 6

Innovative solutions

1. Technological progress may require innovative solutions, which do not comply with the specifications set out in
the Annex or for which the assessment methods set out in the Annex cannot be applied.

2. Innovative solutions may concern the infrastructure and rolling stock subsystems, their parts and their interoper­
ability constituents.

3. If an innovative solution is proposed, the manufacturer or his authorised representative established within the
Union shall state how it deviates from the relevant provision of the TSI set out in the Annex and submit it to the
Commission for analysis. The Commission may request the Agency's opinion on the proposed innovative solution and,
where appropriate, may consult relevant stakeholders.

(1) Commission Decision 2010/713/EU of 9 November 2010 on modules for the procedures for assessment of conformity, suitability for
use and EC verification to be used in the technical specifications for interoperability adopted under Directive 2008/57/EC of the Euro­
pean Parliament and of the Council (OJ L 319, 4.12.2010, p. 1).
2
( ) Commission Regulation (EU) No 1302/2014 of 18 November 2014 concerning a technical specification for interoperability relating to
the ‘rolling stock — locomotives and passenger rolling stock’ subsystem of the rail system in the European Union (see page 228 of this
Official Journal).
12.12.2014 EN Official Journal of the European Union L 356/113

4. The Commission shall deliver an opinion on the proposed innovative solution. If this opinion is positive, the
appropriate functional and interface specifications and the assessment method needed in the TSI to enable use to be
made of this innovative solution shall be developed and subsequently incorporated in the TSI during the revision
process. If the opinion is negative, the innovative solution proposed cannot be applied.

5. Pending the revision of the TSI, the positive opinion delivered by the Commission shall be considered as acceptable
means of compliance with the essential requirements of Directive 2008/57/EC and may be used for the assessment of
subsystems and projects.

Article 7

Inventory of Assets

1. Each Member State shall ensure that an inventory of assets is established and implemented with a view to:

(a) identifying barriers to accessibility;

(b) providing information to users;

(c) monitoring and evaluating progress on accessibility.

2. The Agency shall set up and run a working party in charge of making a proposal for a recommendation as regards
the minimum structure and content of data to be collected for the inventories of assets. The Agency shall submit a
recommendation to the Commission, including on content, data format, functional and technical architecture, operating
mode, rules for data input and consultation, and rules for self-assessment and designation of the entities responsible for
data provision. In order to identify the most viable solution, the recommendation shall take into account the estimated
costs and benefits of all the technical solutions considered. It shall include a proposal for the timing of the establishment
of the inventories of assets.

3. On the basis of the recommendation referred to in paragraph 2, chapter 7 of the Annex shall be updated in
accordance with Article 6 of Directive 2008/57/EC.

4. The scope of these inventories of assets shall extend at least to:

(a) public areas of stations dedicated to the transport of passengers as defined in point 2.1.1 of the Annex;

(b) rolling stock as defined in point 2.1.2 of the Annex.

5. The inventory of assets shall be updated to incorporate data on new infrastructure and rolling stock and on
renewal or upgrading work done to existing infrastructure and rolling stock.

Article 8

National Implementation Plans

1. Member States shall adopt national implementation plans, including at least the information listed in Appendix C
of the Annex, with a view to progressively eliminating all identified barriers to accessibility.

2. The national implementation plans shall be based on existing national plans and, subject to availability, on the
inventory of assets referred to in Article 7, or on any other relevant and reliable source of information.

The scope and speed of implementing national plans shall be decided by Member States.

3. The national implementation plans shall run over a period of at least 10 years and shall be updated regularly, at
least every five years.

4. The national implementation plans shall contain a strategy, including a prioritisation rule laying down the criteria
and priorities for stations and units of rolling stock to be designated for renewal or upgrading. This strategy shall be
formulated in cooperation with infrastructure manager(s), station manager(s), railway undertaking(s) and, if needed,
other local authorities (including local transport authorities). Representative associations of users including disabled
persons and persons with reduced mobility shall be consulted.
L 356/114 EN Official Journal of the European Union 12.12.2014

5. In each Member State, the prioritisation rule referred to in paragraph 4 shall replace the rule set out in Appendix B
of the Annex which shall apply until the adoption of the national implementation plan in that Member State.

6. Member States shall notify their national implementation plans to the Commission no later than 1 January 2017.
The Commission shall publish the national implementation plans, and any subsequent revisions notified according to
paragraph 9, on its website and inform Member States about them through the Committee established by Directive
2008/57/EC.

7. Within six months of completion of the notification process, the Commission shall draw up a comparative over­
view of the strategies contained in the national implementation plans. On the basis of this overview, and in cooperation
with the advisory body referred to in Article 9, it shall identify common priorities and criteria to further the implemen­
tation of the TSI. These priorities shall be integrated in chapter 7 of the Annex during the revision process pursuant to
Article 6 of Directive 2008/57/EC.

8. Member States shall revise their national implementation plans in accordance with the priorities referred to in
paragraph 7 within 12 months of the adoption of the revised TSI.

9. Member States shall notify the revised national implementation plans referred to in paragraph 8 and any other
updates of the national implementation plans referred to in paragraph 3 to the Commission not later than four weeks
after their approval.

Article 9

Advisory body

1. The Commission shall establish an advisory body to assist the Commission in closely monitoring implementation
of the TSI. This advisory body shall be chaired by the Commission.

2. The advisory body shall be established no later than 1 February 2015, and shall consist of:

(a) Member States wishing to participate;

(b) representative bodies from the railway sector;

(c) representative bodies of users;

(d) the European Railway Agency.

3. The tasks of the advisory body shall include:

(a) monitoring the development of a minimum data structure for the inventory of assets,

(b) supporting Member States in the completion of their inventories of assets and implementation plans,

(c) assisting the Commission in monitoring implementation of the TSI,

(d) facilitating exchanges of best practices,

(e) assisting the Commission in identifying the common priorities and criteria for the implementation of the TSI as
referred to in Article 8.

(f) where appropriate, making recommendations to the Commission, in particular for strengthening implementation of
the TSI.

4. The Commission shall keep Member States informed of the activities of the advisory body through the Committee
established by Directive 2008/57/EC.

Article 10

Final provisions

Full compliance with the TSI is mandatory for projects which receive the Union financial support for the renewal or
upgrading of existing rolling stock or parts thereof or for the renewal or upgrading of existing infrastructure, in particu­
lar a station or components thereof and platforms or components thereof.
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Article 11

Repeal

Decision 2008/164/EC is repealed with effect from 1 January 2015.

It shall however continue to apply to:

(a) subsystems authorised in accordance with that Decision;

(b) projects for new, renewed or upgraded subsystems which, at the date of publication of this Regulation, are at an
advanced stage of development or are the subject of an ongoing contract;

(c) projects for new rolling stock of an existing design, as referred to in point 7.1.2 of the Annex to this Regulation.

Article 12

Entry into force

This Regulation shall enter into force on the twentieth day following that of its publication in the Official Journal of the
European Union.

It shall apply from 1 January 2015. However, an authorisation for placing in service may be granted in accordance with
the TSI as set out in the Annex to this Regulation before 1 January 2015.

This Regulation shall be binding in its entirety and directly applicable in all Member States.

Done at Brussels, 18 November 2014.

For the Commission

The President
Jean-Claude JUNCKER
L 356/116 EN Official Journal of the European Union 12.12.2014

ANNEX

TABLE OF CONTENTS

1. INTRODUCTION ............................................................................................................................. 118

1.1. Technical scope ................................................................................................................... 118
1.2. Geographical scope .............................................................................................................. 118
2. SCOPE OF SUBSYSTEMS AND DEFINITIONS .......................................................................................... 118
2.1. Scope of the subsystems ....................................................................................................... 118
2.1.1. Scope related to infrastructure subsystem ................................................................................. 118
2.1.2. Scope related to rolling stock subsystem ................................................................................... 118
2.1.3. Scope related to operational aspects subsystem .......................................................................... 118
2.1.4. Scope related to Telematics Applications for Passengers subsystem ................................................. 118
2.2. Definition of ‘person with disabilities and person with reduced mobility’ ......................................... 118
2.3. Other Definitions ................................................................................................................ 118
3. ESSENTIAL REQUIREMENTS .............................................................................................................. 119
4. CHARACTERISATION OF THE SUBSYSTEMS ......................................................................................... 121
4.1. Introduction ....................................................................................................................... 121
4.2. Functional and technical specifications ..................................................................................... 122
4.2.1. Infrastructure Subsystem ....................................................................................................... 122
4.2.2. Rolling Stock Subsystem ....................................................................................................... 128
4.3. Functional and technical specifications of the interfaces ............................................................... 139
4.3.1. Interfaces with the infrastructure subsystem .............................................................................. 139
4.3.2. Interfaces with the rolling stock subsystem ................................................................................ 139
4.3.3. Interfaces with the Telematics Applications for Passengers subsystem .............................................. 139
4.4. Operating rules ................................................................................................................... 140
4.4.1. Infrastructure subsystem ....................................................................................................... 140
4.4.2. Rolling Stock subsystem ....................................................................................................... 141
4.4.3. Provision of boarding aids and provision of assistance ................................................................. 144
4.5. Maintenance rules ............................................................................................................... 144
4.5.1. Infrastructure Subsystem ....................................................................................................... 144
4.5.2. Rolling Stock Subsystem ....................................................................................................... 144
4.6. Professional qualifications ..................................................................................................... 144
4.7. Health and safety conditions .................................................................................................. 145
4.8. Infrastructure and Rolling Stock registers .................................................................................. 145
4.8.1. Infrastructure register ........................................................................................................... 145
4.8.2. Rolling Stock register ........................................................................................................... 145
5. INTEROPERABILITY CONSTITUENTS ................................................................................................... 145
5.1. Definition .......................................................................................................................... 145
5.2. Innovative solutions ............................................................................................................. 145
5.3. List and characteristics of constituents ..................................................................................... 145
12.12.2014 EN Official Journal of the European Union L 356/117

5.3.1. Infrastructure ..................................................................................................................... 145

5.3.2. Rolling stock ...................................................................................................................... 147
6. ASSESSMENT OF CONFORMITY AND/OR SUITABILITY FOR USE ............................................................... 150
6.1. Interoperability constituents ................................................................................................... 150
6.1.1. Conformity assessment ......................................................................................................... 150
6.1.2. Application of modules ........................................................................................................ 151
6.1.3. Particular assessment procedures ............................................................................................ 152
6.2. Subsystems ........................................................................................................................ 152
6.2.1. EC verification (general) ........................................................................................................ 152
6.2.2. Procedures for EC verification of a subsystem (modules) .............................................................. 153
6.2.3. Particular assessment procedures ............................................................................................ 153
6.2.4. Technical solutions giving presumption of conformity at design stage ............................................. 153
6.2.5. Assessment of maintenance ................................................................................................... 154
6.2.6. Assessment of operational rules .............................................................................................. 154
6.2.7. Assessment of units intended to be used in general operation ........................................................ 154
7. IMPLEMENTATION OF THE TSI .......................................................................................................... 154
7.1. Application of this TSI to new Infrastructure and Rolling Stock ..................................................... 154
7.1.1. New Infrastructure .............................................................................................................. 154
7.1.2. New Rolling Stock ............................................................................................................... 155
7.2. Application of this TSI to existing Infrastructure and Rolling Stock ................................................ 155
7.2.1. Steps of the gradual transition to the target system ..................................................................... 155
7.2.2. Application of this TSI to existing Infrastructure ........................................................................ 155
7.2.3. Application of this TSI to existing rolling stock .......................................................................... 155
7.3. Specific cases ..................................................................................................................... 156
7.3.1. General ............................................................................................................................. 156
7.3.2. List of specific cases ............................................................................................................. 156
Appendix A: Standards or Normative Documents Referred to in this TSI ..................................................... 160
Appendix B: Temporary prioritization rule for the upgrade/renewal of stations ............................................. 161
Appendix C: Information to be provided in a National Implementation Plan (NIP) ......................................... 162
Appendix D: Assessment of interoperability constituents .......................................................................... 163
Appendix E: Assessment of the subsystems ........................................................................................... 164
Appendix F: Renewal or upgrade of rolling stock .................................................................................... 166
Appendix G: Passenger external doors audible warnings ........................................................................... 168
Appendix H: Diagrams of priority seats ................................................................................................ 170
Appendix I: Diagrams of wheelchair spaces ........................................................................................... 172
Appendix J: Diagrams of clearways ...................................................................................................... 174
Appendix K: Table of the corridor width for wheelchair accessible areas in Rolling Stock ................................ 175
Appendix L: Reach zone of a wheelchair user ........................................................................................ 176
Appendix M: Wheelchair transportable by train ..................................................................................... 177
Appendix N: PRM Signage ................................................................................................................. 178
L 356/118 EN Official Journal of the European Union 12.12.2014

1. INTRODUCTION

The objective of this TSI is to enhance the accessibility of rail transport to persons with disabilities and
persons with reduced mobility.

1.1. Technical scope

The technical scope of this TSI is defined in Article 2(1) of the Regulation.

1.2. Geographical scope

The geographical scope of this TSI is defined in Article 2(2) of the Regulation.

2. SCOPE OF SUBSYSTEMS AND DEFINITIONS

2.1. Scope of the subsystems

2.1.1. Scope related to infrastructure subsystem

This TSI applies to all the public areas of stations dedicated to the transport of passengers that are
controlled by the railway undertaking, infrastructure manager or station manager. This includes the provi­
sion of information, the purchase of a ticket and its validation if needed, and the possibility to wait for the
train.

2.1.2. Scope related to rolling stock subsystem

This TSI applies to rolling stock which is in the scope of the LOC&PAS TSI and which is intended to carry
passengers.

2.1.3. Scope related to operational aspects subsystem

This TSI applies to the procedures enabling a coherent operation of the infrastructure and rolling stock
subsystems when passengers are persons with disabilities and persons with reduced mobility.

2.1.4. Scope related to Telematics Applications for Passengers subsystem

This TSI applies to visual and audible passenger information systems located in stations and in rolling stock.

2.2. Definition of ‘person with disabilities and person with reduced mobility’

‘Person with disabilities and person with reduced mobility’ means any person who has a permanent or
temporary physical, mental, intellectual or sensory impairment which, in interaction with various barriers,
may hinder their full and effective use of transport on an equal basis with other passengers or whose mobi­
lity when using transport is reduced due to age.

The transport of oversized items (for example: bicycles and bulky luggage) is not within the scope of this
TSI.

2.3. Other Definitions

Definitions related to rolling stock: refer to the LOC&PAS TSI point 2.2.

Obstacle-free route
An obstacle-free route is a link between two or more public areas dedicated to the transport of passengers
such as specified in point 2.1.1. It can be navigated by all persons with disabilities and reduced mobility. In
order to achieve this, the route can be divided to better meet the needs of all persons with disabilities and
reduced mobility. The combination of all the parts of the obstacle free route constitutes the route accessible
for all persons with disabilities and reduced mobility.
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Step-free route
A step-free route is a division of an obstacle-free route that meets the needs of mobility impaired persons.
Changes in level are avoided or, when they cannot be avoided, they are bridged via ramps or lifts.

‘Tactile Signs’ and ‘Tactile Controls’

‘Tactile signs’ and ‘tactile controls’ are signs or controls, which include raised pictograms, raised characters
or Braille lettering.

Station Manager
The station manager is an organisational entity in a Member State, which has been made responsible for the
management of a railway station and which may be the infrastructure manager.

Safety Information
Safety information is information that shall be given to passengers so that they know in advance how they
have to behave in case of an emergency.

Safety Instructions
Safety instructions are the instructions that shall be given to passengers in case of an emergency so that
they understand what to do.

Level access
A level access is an access from a platform to the doorway of a rolling stock for which it can be demon­
strated that:
— The gap between the door sill of that doorway (or of the extended bridging plate of that doorway) and
the platform does not exceed 75 mm measured horizontally and 50 mm measured vertically and
— The rolling stock has no internal step between the door sill and the vestibule.

3. ESSENTIAL REQUIREMENTS

The following tables indicate the essential requirements, as set out in Annex III of Directive 2008/57/EC
that are met by the specifications set out in Section 4 of this TSI for the scope of this TSI.

The essential requirements that are not listed in the table are not relevant within the scope of this TSI.

Table 1

Essential requirements for the infrastructure subsystem

Reference to Essential Requirement in Annex III to Directive

Infrastructure
2008/57/EC
Accessibility ð1 Þ
Environ-mental
Reliability and

compatibility
Availability

protection

Reference
Technical
Health
Safety

Element of the TSI Domain point of this

Annex

Parking facilities for persons with disabil­ 4.2.1.1 2.1.2

ities and persons with reduced mobility

Obstacle-free route 4.2.1.2 2.1.1 2.1.2

Doors and entrances 4.2.1.3 1.1.1 2.1.2

2.1.1
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Reference to Essential Requirement in Annex III to Directive

Infrastructure
2008/57/EC

Accessibility ð1 Þ
Environ-mental
Reliability and

compatibility
Availability

protection
Reference

Technical
Health
Safety
Element of the TSI Domain point of this
Annex

Floor surfaces 4.2.1.4 2.1.1 2.1.2

Highlighting of transparent obstacles 4.2.1.5 2.1.1 2.1.2

Toilets and baby-nappy changing facilities 4.2.1.6 1.1.5 2.1.2

2.1.1

Furniture and free-standing devices 4.2.1.7 2.1.1 2.1.2

Ticketing, information desks and 4.2.1.8 2.1.1 2.7.3 2.7.1 2.1.2

customer assistance points 2.7.5

Lighting 4.2.1.9 2.1.1 2.1.2

Visual information: signposting, picto­ 4.2.1.10 2.7.1 2.1.2

grams, printed or dynamic information 2.7.5

Spoken information 4.2.1.11 2.1.1 2.7.3 2.7.1 2.1.2

2.7.5

Platform width and edge of platform 4.2.1.12 2.1.1 2.1.2

End of platform 4.2.1.13 2.1.1 2.1.2

Boarding aids on platforms 4.2.1.14 1.1.1 2.1.2

Level track crossing at stations 4.2.1.15 2.1.1 2.1.2

(1) Essential Requirement from Commission Directive 2013/9/EU of 11 March 2013 amending Annex III to Directive 2008/57/EC
(OJ L 68, 12.3.2013, p. 55).

Table 2

Essential requirements for the rolling stock subsystem

Reference to Essential Requirement in Annex III of Directive

Rolling Stock
2008/57/EC
Environ-mental
Reliability and

compatibility

Accessibility
Availability

protection

Reference
Technical
Health
Safety

Element of the TSI Domain point of this

Annex

Seats 4.2.2.1 1.3.1 2.4.5

Wheelchair spaces 4.2.2.2 2.4.1 2.4.5

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Reference to Essential Requirement in Annex III of Directive

Rolling Stock
2008/57/EC

Environ-mental
Reliability and

compatibility

Accessibility
Availability

protection
Reference

Technical
Health
Safety
Element of the TSI Domain point of this
Annex

Doors 4.2.2.3 1.1.1 1.2 2.4.5

1.1.5
2.4.1

Lighting 4.2.2.4 2.4.1 2.4.5

Toilets 4.2.2.5 2.4.1 2.4.5

Clearways 4.2.2.6 1.3.1 2.4.5

Customer information 4.2.2.7 2.4.1 2.7.3 2.7.1 2.4.5

2.7.5

Height changes 4.2.2.8 1.1.5 2.4.5

Handrails 4.2.2.9 1.1.5 2.4.5

Wheelchair accessible sleeping accommo­ 4.2.2.10 2.4.1 2.4.5

dation

Step position for vehicle access and egress 4.2.2.11 1.1.1 2.4.2 1.5 2.4.5
2.4.3

Boarding aids 4.2.2.12 1.1.1 1.5 2.4.5

2.4.3

4. CHARACTERISATION OF THE SUBSYSTEMS

4.1. Introduction

(1) The rail system of the Union, to which Directive 2008/57/EC applies and of which the subsystems are
parts, is an integrated system whose consistency shall be verified. This consistency shall be checked in
particular with regard to the specifications of each subsystem, its interfaces vis-à-vis the system in which
it is integrated as well as the operating and maintenance rules.

(2) The functional and technical specifications of the subsystems and their interfaces, described in
points 4.2 and 4.3, do not impose the use of specific technologies or technical solutions, except where
this is strictly necessary for the interoperability of the Union rail network. But innovative solutions for
interoperability may require new specifications and/or new assessment methods. In order to allow tech­
nological innovation, these specifications and assessment methods shall be developed by the process
described in article 6 of the Regulation.

(3) Taking account of all the applicable essential requirements, the basic parameters related to accessibility
for persons with disabilities and persons with reduced mobility are set out for the subsystems infrastruc­
ture and rolling stock in point 4.2 of this TSI. The operational requirements and responsibilities are set
out in the OPE TSI and in point 4.4 of this TSI.
L 356/122 EN Official Journal of the European Union 12.12.2014

4.2. Functional and technical specifications

4.2.1. Infrastructure Subsystem

(1) In light of the essential requirements in Section 3, the functional and technical specifications of the
infrastructure subsystem related to accessibility for persons with disabilities and persons with reduced
mobility are arranged as follows:
— Parking facilities for persons with disabilities and persons with reduced mobility
— Obstacle-free routes
— Doors and entrances
— Floor surfaces
— Highlighting of transparent obstacles
— Toilets and baby nappy changing facilities
— Furniture and free-standing devices
— Ticketing, information desks and customer assistance points
— Lighting
— Visual information: signposting, pictograms, printed or dynamic information
— Spoken information
— Platform width and edges of platforms
— End of platforms
— Boarding aids stored on platforms
— Level track crossings
(2) The basic parameters that are specified in points 4.2.1.1 — 4.2.1.15 apply to the scope of the infra­
structure subsystem that is defined in point 2.1.1; they can be divided into two categories:
— Those for which technical details need to be specified, such as the parameters relative to the plat­
forms and how to reach the platforms. In this first case, the basic parameters are specifically
described and the technical details to be satisfied in order to fulfil the requirement are detailed.
— Those for which technical details are not necessary to be specified, such as the value of ramps or
the characteristics of parking places. In this second case, the basic parameter is defined as a func­
tional requirement that can be met by applying several technical solutions.
The table 3 below indicates the category of each of the basic parameters.

Table 3

Categories of basic parameters

Basic Parameter Technical details provided Functional requirement only

Parking facilities for persons with Complete point 4.2.1.1

disabilities and persons with reduced
mobility

Obstacle-free route Location of the routes Detailed characteristics

Width of the obstacle-free route
Threshold
Double handrails
Type of lift
Height of braille signs

4.2.1.3 (2): Door width 4.2.1.3 (1)

4.2.1.3 (4): Height of door operating 4.2.1.3 (3)
device
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Basic Parameter Technical details provided Functional requirement only

Floor surfaces Complete point 4.2.1.4

Complete point 4.2.1.5

Toilets and baby nappy changing facil­ Complete point 4.2.1.6

ities

Furniture and free-standing devices Complete point 4.2.1.7

Ticketing, Information desks and 4.2.1.8 (5): Passageway for ticket 4.2.1.8 (1) — (4)
Customer Assistance points control machines 4.2.1.8 (6)

Lighting 4.2.1.9 (3): Lighting on platforms 4.2.1.9 (1), 4.2.1.9 (2), 4.2.1.9 (4):
Lighting in other locations

Visual information: signposting, picto­ Detail of information to be provided Detailed characteristics of visual infor­
grams, printed or dynamic informa­ Location of information mation
tion

Spoken information Complete point 4.2.1.11

Platform width and edge of platform Complete point 4.2.1.12

End of platform Complete point 4.2.1.13

Boarding aids stored on platforms Complete point 4.2.1.14

Passenger track level crossing at Complete point 4.2.1.15

stations

4.2.1.1. Pa rk i n g fac i li t i es for pers on s wi th di sab il iti es a nd per son s wi th re duc e d m obi lit y
(1) Where a station specific parking area exists, there shall be sufficient and adapted parking spaces reserved
for persons with disabilities and persons with reduced mobility eligible to utilise them at the nearest
practicable position, within the parking area, to an accessible entrance.

4.2.1.2. O bs t ac le -f ree rou te

(1) Obstacle free routes shall be provided that interconnect the following public areas of the infrastructure
if provided:
— stopping points for other connecting modes of transport within the station confines (for example,
taxi, bus, tram, metro, ferry, etc.);
— car parks
— accessible entrances and exits
— information desks
— visual and audible information systems
— ticketing facilities
— customer assistance
— waiting areas
— toilet facilities
— platforms
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(2) The length of the obstacle-free routes shall be the shortest practical distance.

(3) Obstacle-free route floor surfaces and ground surfaces shall have low reflecting properties.

4.2.1.2.1. Horizontal circulation

(1) All obstacle-free routes, footbridges and subways, shall have a free width of a minimum of 160 cm
except in areas that are specified in points 4.2.1.3 (2) (doors), 4.2.1.12 (3) (platforms) and 4.2.1.15 (2)
(level crossings)).

(2) Where thresholds are installed on a horizontal route, they shall contrast with the surrounding floor and
shall not be higher than 2,5 cm.

4.2.1.2.2. Vertical circulation

(1) Where an obstacle-free route includes a change in level, there shall be a step-free route providing an
alternative to stairs for mobility impaired people.

(2) Staircases on the obstacle-free routes shall have a minimum width of 160 cm measured between the
handrails. As a minimum the first and last steps shall be indicated by a contrasting band and as a
minimum tactile warning surface indicators shall be installed before the first descending step.

(3) Ramps shall be installed for persons with disabilities and persons with reduced mobility unable to use
stairs where lifts are not provided. They shall have a moderate gradient. A steep gradient is allowed for
ramps on short distances only.

(4) Stairs and ramps shall be provided with handrails on both sides and at two levels.

(5) Lifts shall be provided where ramps are not available and shall be at least of type 2 in accordance with
the specification referenced in Appendix A, index 1. Type 1 lifts are allowed in the case of stations
being renewed or upgraded only.

(6) Escalators and moving walks shall be designed in accordance with the specification referenced in
Appendix A, index 2.

(7) Level track crossings can form part of an obstacle-free route when they comply with the requirements
of point 4.2.1.15.

4.2.1.2.3. Route identification

(1) Obstacle-free routes shall be clearly identified by visual information as detailed in point 4.2.1.10.

(2) Information on the obstacle-free route shall be given to visually impaired people by tactile and
contrasting walking surface indicators as a minimum. This paragraph does not apply to obstacle free
routes to and from car parks.

(3) Technical solutions using remotely controlled audible devices or telephone applications are permitted to
be used in addition or as an alternative. When they are intended to be used as an alternative, they shall
be treated as innovative solutions.

(4) If there are handrails or walls within reach along the obstacle-free route to the platform, they shall have
brief information (for example platform-number or direction-information) in Braille or in prismatic-
letters or numbers on the handrail, or on the wall at a height between 145 cm and 165 cm.

4.2.1.3. Do or s an d en t ra n ce s

(1) This point applies to all doors and entrances that are on obstacle-free routes, with the exception of
doors giving access to the toilets which are not dedicated to persons with disabilities and persons with
reduced mobility.

(2) Doors shall have a minimum clear useable width of 90 cm and shall be operable by persons with
disabilities and persons with reduced mobility.

(3) It is permitted to use manual, semi-automatic or automatic doors.

(4) Door operating devices shall be available at a height of between 80 cm and 110 cm.
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4.2.1.4. Fl oo r s u rf a ce s

(1) All floor coverings, ground surfaces and stair tread surfaces shall be slip resistant.

(2) Within the station buildings there shall be no irregularities in excess of 0,5 cm at any given point in
floor walking surface areas, except for thresholds, drainage channels and tactile walking surface indica­
tors.

4.2.1.5. Hi g h li g h t i ng of tr an s par ent ob stac les

(1) Transparent obstacles on or along the routes used by passengers, consisting of glass doors or trans­
parent walls, shall be marked. These markings shall highlight the transparent obstacles. They are not
required if passengers are protected from impact by other means — for example, by handrails or contin­
uous benches.

4.2.1.6. To i let s a n d b a b y na ppy ch an g in g f ac i li tie s

(1) If toilets are provided at a station, then a minimum of one unisex cubicle shall be wheelchair accessible.

(2) If toilets are provided at a station, baby nappy changing facilities shall be provided which are accessible
to both men and women.

4.2.1.7. Fur n i tu re a n d f re e - st a nd in g d evi ce s

(1) All items of furniture and free-standing devices at stations shall contrast with their background, and
have rounded edges.

(2) Within the station confines, furniture and free-standing devices (including cantilevered and suspended
items) shall be positioned where they do not obstruct blind or visually impaired people, or they shall be
detectable by a person using a long cane.

(3) On each platform where passengers are allowed to wait for trains, and at every waiting area, there shall
be a minimum of one area fitted with seating facilities and a space for a wheelchair.

(4) When this area is weather protected, it shall be accessible by a wheelchair user.

4.2.1.8. T i c ket in g , In for m a ti on d e s ks a nd C ustom er Assista nc e po in ts

(1) Where manual ticket sales counters, information desks and customer assistance points are provided
along the obstacle-free route, a minimum of one desk shall be accessible to a wheelchair user and to
people of small stature and a minimum of one desk shall be fitted with an induction loop system for
hearing assistance.

(2) If there is a glass barrier between the passenger and sales person at the ticket counter, this shall either
be removable or, if not removable, an intercom system shall be fitted. Any such glass barrier shall
consist of clear glass.

(3) If electronic devices are fitted that displays pricing information to the sales person, such devices shall
also be fitted that display the price to the person purchasing the ticket.

(4) Where ticket vending machines are provided on an obstacle free route at a station, a minimum of one
of these machines shall have an interface that is reachable by a wheelchair user and people of small
stature.

(5) If ticket control machines are fitted, a minimum of one of the machines shall have a free passageway
with a minimum width of 90 cm and shall be able to accommodate an occupied wheelchair up to
1 250 mm in length. In the case of upgrade or renewal, a minimum width of 80 cm is permitted.

(6) If turnstiles are used, there shall be a non-turnstile access point available for use by persons with disabil­
ities and persons with reduced mobility at all operational times.

4.2.1.9. L i g h ti n g

(1) The illuminance level of the external areas of the station shall be sufficient to facilitate way finding and
to highlight the changes of level, doors and entrances.

(2) The illuminance level along obstacle-free routes shall be adapted to the visual task of the passenger. Par­
ticular attention shall be paid to the changes of levels, ticket vending offices and machines, information
desks and information displays.
L 356/126 EN Official Journal of the European Union 12.12.2014

(3) The platforms shall be illuminated according the specification referenced in Appendix A, index 3 and
index 4.
(4) Emergency lighting shall provide sufficient visibility for evacuation and for identification of fire-fighting
and safety equipment.

4.2.1.10. V is ua l i n for m a t ion : s i g npo s ti ng, pi c togra m s, pr in ted or d yn am i c i nfor ma ti on

(1) The following information shall be provided:
— Safety Information and Safety Instructions.
— Warning, prohibition and mandatory actions signs.
— Information concerning the departure of trains.
— Identification of station facilities, where provided, and access routes to those facilities.
(2) The fonts, symbols and pictograms used for visual information shall contrast with their background.
(3) Signposting shall be provided at all points where passengers need to make a route taking decision and
at intervals on the route. Signage, symbols and pictograms shall be applied consistently over the whole
route.
(4) The information concerning the departure of trains (including destination, intermediate stops, platform
number and time) shall be available at a height of 160 cm maximum at least in one location in the
station. This requirement applies to printed and dynamic information whatever is provided.
(5) The typeface used for texts shall be easily readable.
(6) All safety, warning, mandatory action and prohibition signs shall include pictograms.
(7) Tactile information signage shall be fitted in:
— Toilets, for functional information and call for aid if appropriate
— Lifts in accordance with the specification referenced in Appendix A, index 1.
(8) Time information presented in digits shall be in the 24 h system
(9) The following specific graphic symbols and pictograms shall be fitted with the wheelchair symbol in
accordance with appendix N:
— Directional information for wheelchair specific routes
— Indication of the wheelchair accessible toilets and other amenities if provided
— If there is train configuration information on the platform, indication of the wheelchair boarding
location.
The symbols are permitted to be combined with other symbols (for example: lift, toilet, etc.).
(10) Where inductive loops are fitted these shall be indicated by a sign as described in appendix N.
(11) In wheelchair accessible toilets, where hinged handrails are provided, a graphic symbol showing the
rail in both the stowed and deployed position shall be provided.
(12) There shall be no more than five pictograms, together with a directional arrow, indicating a single
direction placed adjacent to each other at a single location.
(13) Displays shall be compliant with the requirements of point 5.3.1.1. In this point, the term ‘display’
shall be understood as any support of dynamic information.

4.2.1.11. Sp ok en in for ma ti o n
(1) The spoken information shall have a minimum STI-PA level of 0,45, in accordance with the specifica­
tion referenced in Appendix A, index 5.

4.2.1.12. Pl at for m w i d t h a n d e d g e o f pl a tfo r m

(1) The danger area of a platform commences at the rail side edge of the platform and is defined as the
area where passengers are not allowed to stand when trains are passing or arriving.
(2) It is permitted for the width of the platform to be variable on the whole length of the platform.
12.12.2014 EN Official Journal of the European Union L 356/127

(3) The minimum width of the platform without obstacles shall be the width of the danger area plus the
width of two opposing freeways of 80 cm (160 cm). This dimension may taper to 90 cm at the plat­
form ends.
(4) It is permitted to have obstacles inside this freeway of 160 cm. Equipment required for the signalling
system and safety equipment shall not be considered as obstacles in this point. The minimum distance
from obstacles to the danger area shall be according to the following table:

Table 4

Minimum distance from obstacles to the danger area

Length of obstacles (measured parallel to the platform edge) Minimum distance to the danger area

< 1 m (note 1) — small obstacle 80 cm

1 m to < 10 m — large obstacle 120 cm

Note 1: if the distance between two small obstacles is less than 2,4 m measured parallel to the platform edge they
shall be considered as one large obstacle.
Note 2: Within this minimum distance from a large obstacle to the danger area it is permitted to have additional
small obstacles as long as the requirements for small obstacles (minimum distance to danger area and minimum
distance to next small obstacle) are met.

(5) If there are auxiliary facilities on-board trains, or on the platform, to allow wheelchair users to board on
or alight from trains, a free space (no obstacles) of 150 cm from the edge of the facility towards the
direction where the wheelchair boards/lands at/to the platform level, shall be provided where such facil­
ities are likely to be used. A new station shall meet this requirement for all trains that are planned to
stop at the platform.
(6) The boundary of the danger area, furthest from the rail side edge of the platform, shall have a visual
marking and tactile walking surface indicators.
(7) The visual marking shall be a contrasting, slip resistant, warning line with a minimum width of 10 cm.
(8) Tactile walking surface indicators can be one of the two types:
— an attention pattern indicating a hazard at the boundary of the danger area
— a guiding pattern indicating a path of travel at the safe side of the platform
(9) The material at the rail side edge of the platform shall contrast with the darkness of the gap.

4.2.1.13. End of p l a tfor m

(1) The end of the platform shall either be fitted with a barrier that prevents public access or shall have a
visual marking and tactile walking surface indicators with an attention pattern indicating a hazard.

4.2.1.14. B o ar d i ng a id s stored on pl at for m s

(1) If a platform ramp is used, it shall comply with the requirements of point 5.3.1.2.
(2) If a platform lift is used, it shall comply with the requirements of point 5.3.1.3.
(3) A secure storage method shall be provided to ensure that boarding aids, including portable ramps,
when stored on a platform, do not cause an obstruction or pose any hazard to passengers.

4.2.1.15. Pa s s en ger tr ack c r os si n g to pla t for m s

(1) Level track crossings in stations are permitted to be used as part of a step-free route or of an obstacle-
free route according to National Rules.
(2) If level track crossings are used as parts of step free routes in addition to other routes, they shall:
— have a minimum width of 120 cm (less than 10 m in length) or 160 cm (10 m or more in length).
— have moderate slopes; a steep gradient is only allowed for ramps on short distances
L 356/128 EN Official Journal of the European Union 12.12.2014

— be designed so that the smallest wheel of a wheelchair, as defined in appendix M, cannot be trapped
within the crossing surface and the rail
— where accesses to level crossings are equipped with safety chicanes in order to prevent people from
unintended/uncontrolled crossing of the tracks, the minimum width of the walkways in the straight
line and in the chicane can be less than 120 cm with a minimum of 90 cm; it shall be sufficient for
a wheelchair user to manoeuvre.
(3) If level track crossings are used as parts of obstacles free routes, unique solution for all passengers, they
shall
— meet all specifications above,

— have visual and tactile markings to identify the beginning and the end of the crossing surface.
— be supervised, or, on the basis of national rules, equipment for a safe crossing of blind or visually
impaired people shall be provided and/or the level crossing shall be operated for a safe crossing of
visually impaired people

(4) If any of the above requirements cannot be met, the level track crossing shall not be considered part of
a step-free route or of an obstacle-free route.

4.2.2. Rolling Stock Subsystem

(1) In light of the essential requirements in Section 3, the functional and technical specifications of the
subsystem rolling stock related to accessibility for persons with disabilities and persons with reduced
mobility are arranged as follows:
— Seats
— Wheelchair spaces
— Doors

— Lighting
— Toilets
— Clearways
— Customer information

— Height changes
— Handrails
— Wheelchair accessible sleeping accommodation
— Step position for vehicle access and egress

4.2.2.1. Se a ts

4.2.2.1.1. General
(1) Handholds or vertical handrails or other items that can be used for personal stability, whilst using the
aisle, shall be provided on all aisle-side seats unless the seat, when in the upright position, is within
200 mm of:
— the back of another seat facing in the opposite direction which is fitted with a handhold or a vertical
handrail or other items that can be used for personal stability
— a handrail or a partition.

(2) Handholds or other items that can be used for personal stability shall be positioned at a height of
between 800 mm and 1 200 mm above the floor, measured from the centre of the usable part of the
handhold, shall not protrude into the clearway and shall contrast with the seat.
(3) In seating areas with fixed longitudinal seats, handrails shall be used for personal stability. These hand­
rails shall be at a maximum distance of 2 000 mm apart, shall be positioned at a height of between
800 mm and 1 200 mm above the floor and shall contrast with the vehicle interior surroundings.
(4) The handholds or other items shall not have sharp edges.
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4.2.2.1.2. Priority seats

4.2.2.1.2.1. General

(1) Not less than 10 per cent of the seats by fixed trainset or individual vehicle, and by class shall be desig­
nated as priority seats for the use of persons with disabilities and persons with reduced mobility.

(2) The priority seats and vehicles containing them shall be identified by signs complying with appendix N.
It shall be stated that other passengers shall make such seats available to those who are eligible to use
them when required.

(3) The priority seats shall be located within the passenger saloon and in close proximity to external
doors. In double deck vehicles or trainsets, priority seats can be present on both decks.

(4) The level of equipment fitted to the priority seats shall, as a minimum, be the same as that fitted to
general seats of the same type.

(5) When seats of a certain type are fitted with armrests, priority seats of the same type shall be fitted
with movable armrests. This excludes armrests placed along the vehicle body side or along a partition
wall in case of compartments. The movable armrest shall move into a position in line with the seat
back cushion to enable unrestricted access to the seat or to any adjacent priority seats.

(6) Priority seats shall not be tip-up seats.

(7) Each priority seat and the space available to its user shall comply with the figures H1 to H4 from
Appendix H.

(8) The whole useful sitting surface of the priority seat shall be a minimum of 450 mm wide (see
figure H1).

(9) The top of each priority seat cushion shall be between 430 and 500 mm above floor level at the front
edge of the seat.

(10) The clear headroom above each seat shall be at least 1 680 mm from floor level, except on double-
decker trains on which luggage racks are provided above the seats. In such case reduced headroom of
1 520 mm is permitted for priority seats underneath the luggage racks, provided that at least 50 % of
priority seats maintain headroom of 1 680 mm.

(11) Where reclining seats are fitted, the dimensions shall be measured when the seats are in their fully
upright position.

4.2.2.1.2.2. Uni-directional seats

(1) Where uni-directional priority seats are provided, the clearance in front of each seat shall comply with
figure H2.

(2) The distance between the front surface of the seat back and the vertical plane through the rearmost part
of the seat in front shall be a minimum of 680 mm, noting that the required seat pitch shall be
measured from the centre of the seat 70 mm above where the cushion meets the back support.

(3) There shall also be a clear space between the front edge of the seat cushion and the same vertical plane
for the seat in front of a minimum of 230 mm.

4.2.2.1.2.3. Facing seats arrangement

(1) Where facing priority seats are provided, the distance between the front edges of the seat cushions shall
be a minimum of 600 mm (See figure H3). Such distance shall be maintained even if one of the facing
seats is not a priority seat.

(2) Where facing priority seats are equipped with a table, there shall be a minimum clear horizontal
distance between the front edge of the seat cushion and the leading edge of the table of at least
230 mm (See figure H4). When one of the facing seats is not a priority seat, its distance to the table
can be reduced provided that the distance between the front edges of the seat cushions remains
600 mm. Sidewall mounted tables which length does not extend over the centre line of the window
seat do not need to be considered for conformity with this paragraph.
L 356/130 EN Official Journal of the European Union 12.12.2014

4.2.2.2. Wh eel ch a i r s pa c e s

(1) According to the length of the unit, excluding the locomotive or power head, there shall be in that
unit not less than the number of accessible wheelchair spaces shown in the following table:

Table 5

Minimum number of wheelchair spaces per unit length

Unit length Number of wheelchair spaces by unit

Less than 30 m 1 wheelchair space

30 to 205 metres 2 wheelchair spaces

More than 205 to 300 metres 3 wheelchair spaces

More than 300 metres 4 wheelchair spaces

(2) To ensure stability, the wheelchair space shall be designed for the wheelchair to be positioned either
facing or back to the direction of travel.

(3) Over the full length of the wheelchair space the width shall be 700 mm from floor level to a
minimum height of 1 450 mm with an additional 50 mm width to give clearance for hands on each
side that is adjacent to any obstacle that will inhibit clearance for the wheelchair users hands (e.g. wall
or structure) from a height of 400 mm to 800 mm above floor level (if one side of the wheelchair is
adjacent to the aisle there is no additional 50 mm requirement for that side of the wheelchair as it is
already free space).

(4) The minimum distance in the longitudinal plane between the back of the wheelchair space and the
next surface shall be in accordance with Appendix I, figures I1 to I3.

(5) There shall be no obstruction of the designated space between the floor and the ceiling of the vehicle
other than an overhead luggage rack, a horizontal handrail in accordance with the requirements of
point 4.2.2.9 attached to the wall or ceiling of the vehicle, or a table.

(6) The back of the wheelchair space shall be a structure or other acceptable fitting of at least 700 mm
wide. The height of the structure, or fitting, shall be capable of preventing a wheelchair that has been
positioned with its back against the structure or fitting, from tipping over backwards.

(7) Tip-up seats may be installed in the wheelchair space but, when in the stowed position, shall not
encroach on the dimensional requirements of the wheelchair space.

(8) It is not allowed to install any permanent equipment such as bicycle hooks or ski racks into the wheel­
chair space or directly in front of it.

(9) At least one seat shall be available either adjacent to or facing to each of the wheelchair spaces for a
companion to travel with the wheelchair user. This seat shall offer the same level of comfort as the
other passenger seats, and may also be situated on the opposing side of the aisle.

(10) On trains with a design speed higher than 250 km/h excepting double deck trains, it shall be possible
for a wheelchair user occupying a wheelchair space to transfer onto a passenger seat that shall be
equipped with a movable armrest. Such transfer is made by the wheelchair user in autonomy. In that
case, it is allowed that the companion seat is shifted to another row. This requirement is applicable up
to the number of wheelchair spaces per unit specified in table 5.

(11) The wheelchair space shall be fitted with a call for aid device that shall, in the event of danger, provide
to a wheelchair user the possibility to inform a person who can take appropriate action.

(12) The call for aid device shall be placed within the comfortable reach range of the person using the
wheelchair as shown in Appendix L, figure L1.
12.12.2014 EN Official Journal of the European Union L 356/131

(13) The call for aid device shall not be placed within a narrow recess which prevents immediate intentional
palm operation but can be protected from unintentional use.

(14) The interface of the call for aid device shall be as defined in point 5.3.2.6.

(15) A sign conforming to appendix N shall be placed immediately next to, or in the wheelchair space so
as to identify the space as the wheelchair space.

4.2.2.3. Doo rs

4.2.2.3.1. General

(1) These requirements apply only to doors providing access to another public part of the train, with the
exclusion of toilet doors.

(2) To latch or unlatch a manually operated door, for use by the public, the control device shall be operable
by the palm of the hand exerting a force not exceeding 20 N.

(3) Door controls, whether manual, pushbuttons or other devices, shall contrast with the surface on which
they are mounted.

(4) Their interface with passengers shall comply with the specifications of point 5.3.2.1.

(5) If both open and closed door control devices are fitted one above the other, the top device shall always
be the open control.

4.2.2.3.2. Exterior doors

(1) All exterior passenger doorways shall have a minimum clear useable width of 800 mm when open.

(2) On trains with a design speed lower than 250 km/h, wheelchair access doors offering a level access as
defined in point 2.3 shall have a minimum clear useable width of 1 000 mm when open.

(3) All exterior passenger doorways shall be marked on the outside in a way that gives a contrast to the
vehicle body-side surrounding them.

(4) The designated wheelchair exterior accessible doorways shall be the closest doorways to the designated
wheelchair spaces.

(5) The doors to be used for wheelchair access shall be clearly labelled with a sign in accordance with
appendix N.

(6) From the inside of the vehicle the position of external doorways shall clearly be marked by use of
contrasted adjacent flooring.

(7) When a door is released for opening a signal shall be given that is clearly audible and visible to
persons inside and outside the train. This alert signal shall last for a minimum of five seconds unless
the door is operated, in which case it may cease after 3 seconds.

(8) When a door is automatically or remotely opened by the driver or other member of the train crew,
the alert signal shall last for a minimum 3 seconds from the moment that the door starts to open.

(9) When a door that is automatically or remotely closed, is about to operate, an audible and visible alert
signal shall be given to persons inside and outside the train. The alert signal shall start a minimum of
2 seconds before the door starts to close and shall continue while the door is closing.

(10) The sound source for door alert signals shall be located in the area local to the control device or, if
there is no such control device, adjacent to the doorway.

(11) The visible signal shall be visible from inside and outside the train and shall be located such that it
minimises the opportunity for it to be obscured by passengers located in the vestibule.

(12) Passenger doors audible alert signals shall be according to the specification in appendix G.

(13) The method of door activation shall be by train crew, semi-automatic (i.e. passenger pushbutton opera­
tion) or automatic.

(14) The door control shall be located either next to or on the door leaf.
L 356/132 EN Official Journal of the European Union 12.12.2014

(15) The centre of exterior door opening control, operable from the platform, shall be not less than
800 mm and not more than 1 200 mm measured vertically above platforms, for all platforms for
which the train is designed. If the train is designed for a single platform height, the centre of exterior
door opening control shall be not less than 800 mm and not more than 1 100 mm measured verti­
cally above that platform height.

(16) The centre of internal door opening control for the exterior door shall be not less than 800 mm and
not more than 1 100 mm measured vertically above the vehicle floor level.

4.2.2.3.3. Interior doors

(1) Internal automatic and semi-automatic doors shall incorporate devices that prevent passengers
becoming trapped during operation of the doors.

(2) Interior doors that are made available for wheelchair users shall have a minimum clear useable width of
800 mm.

(3) The force required to open or close a manual door shall not exceed 60 N.

(4) The centre of interior door controls shall be not less than 800 mm and not more than 1 100 mm
measured vertically above the vehicle floor level.

(5) Automatic inter-vehicle connecting doors shall operate either synchronously as a pair, or the second
door shall automatically detect the person moving towards it and open.

(6) If more than 75 % of a door's surface is made of a transparent material, it shall be clearly marked with
visual indicators.

4.2.2.4. L ig h t i n g

(1) Minimum values of average illuminance in the passenger areas shall be according to point 4.1.2 of the
specification referenced in Appendix A, index 6. Requirements relative to the uniformity of these values
are not applicable for conformity with this TSI.

4.2.2.5. To i le t s

(1) When toilets are fitted in a train, a universal toilet shall be provided accessible from the wheelchair
space.

(2) The standard toilet shall be compliant with the requirements of points 5.3.2.2 and 5.3.2.3.

(3) The universal toilet shall be compliant with the requirements of points 5.3.2.2 and 5.3.2.4.

(4) When toilets are fitted in a train a baby nappy changing facility shall be provided. If separate nursery
facilities are not provided or if separate nursery facilities are provided but are not accessible to a wheel­
chair user, a table shall be incorporated within the universal toilets. It shall be compliant with the
requirements of point 5.3.2.5.

4.2.2.6. C le ar w ay s

(1) From the vehicle entrance, the section of the clearway shall be as follows:

— through the vehicles according to figure J1 of Appendix J,

— between connecting vehicles of a single trainset, according to figure J2 of Appendix J,

— to and from wheelchair accessible doors, wheelchair spaces and wheelchair accessible areas including
sleeping accommodation and universal toilets if provided, according to figure J3 of Appendix J.

(2) The minimum height requirement does not need to be verified in:

— all areas of double-deck vehicles,

— gangways and door areas of single deck vehicles,

In those areas, reduced headroom is accepted as a consequence of structural constraints (gauge, physical
space).
12.12.2014 EN Official Journal of the European Union L 356/133

(3) A turning space, with a minimum diameter of 1 500 mm, shall be provided adjacent to the wheelchair
space and in other locations where wheelchairs are supposed to turn 180o. The wheelchair space may
be part of the turning circle.

(4) If a change in direction is required for a wheelchair user, the clearway width of both corridors shall be
in accordance to table K1 of Appendix K.

4.2.2.7. C us tom er In for m ation

4.2.2.7.1. General

(1) The following information shall be provided:

— Safety Information and safety instructions

— Audible safety instructions coupled with visible signals in case of emergency

— Warning, prohibition and mandatory actions signs

— Information concerning the route of the train, including information about delays and unplanned
stops,

— Information concerning the location of on-board facilities

(2) Visual information shall contrast with its background.

(3) The typeface used for texts shall be easily readable.

(4) Time information presented in digits shall be in the 24 h system

4.2.2.7.2. Signage, pictograms and tactile information

(1) All safety, warning, mandatory action and prohibition signs shall include pictograms and shall be
designed according to the specification referenced in Appendix A, index 7.

(2) There shall be no more than five pictograms, together with a directional arrow, indicating a single direc­
tion placed adjacent to each other at a single location.

(3) The following specific pictograms shall be fitted with the wheelchair symbol in accordance with
appendix N:

— Directional information for wheelchair accessible amenities

— Indication of the wheelchair accessible door location outside the train

— Indication of the wheelchair space inside the train

— Indication of the universal toilets

The symbols can be combined with other symbols (for example: carriage number, toilet, etc.).

(4) Where inductive loops are fitted these shall be indicated by a pictogram complying with appendix N.

(5) In universal toilets, where hinged handrails are provided, a pictogram showing the rail in both the
stowed and deployed positions shall be provided.

(6) If a vehicle provides reserved seats then the number or letter of that vehicle (as used in the reservation
system) shall be displayed externally on or adjacent to all its access doors. The number or letter shall be
displayed in characters not less than 70 mm high and shall be visible when the door is open and closed.

(7) If seats are identified by numbers or letters, the number or letter of the seat shall be displayed on or
adjacent to every seat in characters not less than 12 mm high. Such numbers and letters shall contrast
with their background.

(8) Tactile information signage shall be fitted in:

— Toilets and wheelchair accessible sleeping accommodation, for functional information and call for
aid device if appropriate

— Rolling stock, for the open/close button of passenger accessible doors and call for aid devices
L 356/134 EN Official Journal of the European Union 12.12.2014

4.2.2.7.3. Dynamic visual information

(1) The final destination or route shall be displayed on the outside of the train on the platform side adjacent
to at least one of the passenger access doors on a minimum of alternate vehicles of the train.

(2) Where trains operate in a system, in which dynamic visual information is given on the station platform
every 50 m or less, and destination or route information is also provided on the front of the train, it is
not mandatory to provide information on the sides of vehicles.

(3) The final destination or route of the train shall be displayed inside each vehicle.

(4) The next stop of the train shall be displayed such that it can be read from a minimum of 51 % of
passenger seats inside each vehicle including 51 % of the priority seats, and from all wheelchair spaces.

(5) This information shall be displayed at least two minutes before arrival at the station concerned. If the
next station is less than two minutes planned journey time away, the next station shall be displayed
immediately following departure from the previous station.

(6) The requirement to make the destination and ‘next stop’ information visible from 51 % of passenger
seats does not apply to compartment carriages where the compartments have a maximum of 8 seats
and are served by an adjacent corridor. However, this information shall be visible to a person standing
in a corridor outside a compartment and to a passenger occupying a wheelchair space.

(7) The information about the next stop may be displayed on the same support as the final destination.
However, it shall revert to show the final destination as soon as the train has stopped.

(8) If the system is automated, it shall be possible to suppress or correct incorrect or misleading informa­
tion.

(9) Internal and external displays shall comply with the requirements of point 5.3.2.7. In this point, the
term ‘display’ shall be understood as any support of dynamic information.

4.2.2.7.4. Dynamic audible information

(1) The train shall be fitted with a public address system which shall be used either for routine or emer­
gency announcements by the driver or by another crew member who has specific responsibility for
passengers.

(2) The public address system may operate on a manual, an automated or pre-programmed basis. If the
public address system is automated, it shall be possible to suppress, or correct, incorrect or misleading
information.

(3) The public address system shall be capable of announcing the destination and next stop of the train at
each stop, or on departure from each stop.

(4) The public address system shall be capable of announcing the next stop of the train at least two
minutes before the arrival of the train at that stop. If the next station is less than two minutes planned
journey time away, the next station shall be announced immediately following departure from the
previous station.

(5) The spoken information shall have a minimum STI-PA level of 0,45, in accordance with the specifica­
tion referenced in Appendix A, index 5. The public address system shall meet the requirement at all seat
locations and wheelchair spaces.

4.2.2.8. H ei g ht ch a nges

(1) Internal steps (other than those for external access) shall have a maximum height of 200 mm and a
minimum depth of 280 mm, measured at the central axis of the stairs. For double deck trains it is
permitted to reduce this value to 270 mm for the stairs accessing the upper deck and the lower deck.

(2) As a minimum the first and the last step shall be indicated by a contrasting band with a depth of
45 mm to 55 mm extending the full width of the steps on both the front and the top surfaces of the
step nosing.

(3) Stairs constituted of more than three steps shall be provided with handrails on both sides and at
two levels. The higher handrail shall be positioned at a height of 850 mm to 1 000 mm above floor
level. The lower handrail shall be positioned at a height of 500 mm to 750 mm above floor level.
12.12.2014 EN Official Journal of the European Union L 356/135

(4) Stairs constituted of one, two or three steps shall be provided on both sides with a minimum of
one handrail or other item that can be used for personal stability.

(5) Handrails shall be compliant with point 4.2.2.9

(6) No steps are allowed between the vestibule of a wheelchair accessible exterior door, the wheelchair
space, a universal sleeping compartment and the universal toilet except for a door threshold strip that
shall not exceed 15 mm in height or except in case that a lift is provided to overcome the step. The lift
shall comply with the requirements of point 5.3.2.10.

(7) For ramps in rolling stock the maximum slope shall not exceed the following values:

Table 6

Maximum slope for ramps in rolling stock

Maximum gradient
Length of ramp Maximum gradient (%)
(degrees)

Paths between the vestibule of a wheelchair accessible exterior door, the wheelchair space, a wheelchair
accessible sleeping accommodation and the universal toilet

Up to 840 mm in single deck carriages 6,84 12

Up to 840 mm in double deck carriages 8,5 15

> 840 mm 3,58 6,25

Other areas of the train

> 1 000 mm 6,84 12

600 mm to 1 000 mm 8,5 15

Less than 600 mm 10,2 18

Note: These gradients shall be measured when the vehicle is stationary on straight and level track.

4.2.2.9. Ha n d r a i ls

(1) All handrails fitted to a vehicle shall be round in section with an outside diameter of 30 mm to 40 mm,
and shall have a minimum clear distance of 45 mm to any adjacent surface other than its mountings.

(2) If a handrail is curved, the radius to the inside face of the curve shall be a minimum of 50 mm.

(3) All handrails shall contrast with their background.

(4) External doorways shall be provided with handrails on both sides, fitted internally as close as practicable
to the vehicle outer wall. Exception can be made for one side of the doorway if it is fitted with a device
such as an on-board lift.

(5) Those handrails shall be:

— vertical handrails that shall extend from 700 mm to 1 200 mm above the threshold of the first step
for all external doorways.

— additional handrails at a height of between 800 mm and 900 mm above the first useable step and
parallel with the line of the step nosing for doorways with more than two entrance steps.

(6) Where the clearway of the gangway is narrower than 1 000 mm and longer than 2 000 mm there shall
be handrails or handholds provided in, or adjacent to, inter-vehicle gangways that are provided for
passenger use.
L 356/136 EN Official Journal of the European Union 12.12.2014

(7) Where the clearway of the gangway is wider than or equal to 1 000 mm handrails or handholds shall
be provided in the gangway.

4.2.2.10. W h e el c h ai r ac c es s i b l e sl eepi n g a cc om m odat ion

(1) When a train is equipped with sleeping accommodation for passengers, it shall provide a vehicle
containing at least one wheelchair accessible sleeping accommodation.

(2) If there is more than one vehicle with sleeping accommodation for passengers in a train, there shall be
not less than two wheelchair accessible sleeping accommodations in the train.

(3) If a rail vehicle provides wheelchair accessible sleeping accommodation, the exterior of the relevant
vehicle door and the wheelchair accessible sleeping accommodation door shall be marked with a sign
in accordance with appendix N.

(4) The wheelchair accessible sleeping accommodation internal space shall take in consideration the
requirements of point 4.2.2.6 for actions expected from the wheelchair user in the sleeping accommo­
dation.

(5) The sleeping accommodation shall be fitted with not less than two call for aid devices that shall when
operated, send a signal to a person who can take appropriate action; they need not initiate a communi­
cation.

(6) The interface of the call for aid devices shall be as defined in point 5.3.2.6.

(7) One call for aid device shall be placed not more than 450 mm above the floor, measured vertically
from the surface of the floor to the centre of the control. It shall be positioned so that the control can
be reached by a person lying on the floor.

(8) The other call for aid device shall be not less than 600 mm and not more than 800 mm above the
floor measured vertically to the centre of the control.

(9) These two call for aid devices shall be located on different vertical surfaces of the sleeping accommoda­
tion.

(10) The call for aid devices shall be distinct from any other control within the sleeping accommodation,
be coloured differently from other control devices and contrast with their background.

4.2.2.11. S tep p os it i on for v e h i c le ac c es s a nd egr e ss

4.2.2.11.1. General requirements

(1) It shall be demonstrated that the point situated in the central position on the nose of the access step of
each passenger access door on both sides of a vehicle in working order with new wheels standing
centrally on the rails, shall be located inside the surface identified as ‘step location’ on the figure 1
below.

Figure 1
12.12.2014 EN Official Journal of the European Union L 356/137

(2) The values of bq0, δh, δν+ and δν– depend on the type of platform where the rolling stock is intended to
stop. They shall be as follows:
— bq0 shall be calculated based on the gauge of the track in which the train is intended to operate in
accordance with the specification referenced in Appendix A, index 8. Gauges are defined in chapter
4.2.3.1 of INF TSI.
— δh, δν+ and δν– are defined in tables 7 — 9.
Table 7 for all rolling stock intended to stop, in normal operation, at platforms of 550 mm
height:

Table 7

Values of δh, δν+ and δν– for a 550 mm platform

δh mm δν+ mm δν– mm

on a straight level track 200 230 160

on a track with a curve radius of 300 m 290 230 160

Table 8 for all rolling stock intended to stop, in normal operation, at platforms of 760 mm
height:

Table 8

Values of δh, δν+ and δν– for a 760 mm platform

δh mm δν+ mm δν– mm

on a straight level track 200 230 160

on a track with a curve radius of 300 m 290 230 160

Table 9 for all rolling stock intended to stop, in normal operation, at both platforms of 760 mm
height and platforms of 550 mm height, and having two or more access steps:
For one step, values of the table 7 above apply, and for the next step towards the vehicle interior the
following values apply, based upon a nominal platform height of 760 mm:

Table 9

Values of δh, δν+ and δν– for the second step for a 760 mm platform

δh mm δν+ mm δν– mm

on a straight level track 380 230 160

on a track with a curve radius of 300 m 470 230 160

(3) The technical documentation requested in point 4.2.12 of the LOC&PAS TSI shall include information
about the height and offset of the theoretical platform resulting in a vertical gap (δν+) of 230 mm and in
a horizontal gap (δh) of 200 mm from the point situated in the central position of the nose of the
rolling stock's lowest step on a straight level track.
L 356/138 EN Official Journal of the European Union 12.12.2014

4.2.2.11.2. Access/egress steps

(1) All steps for access and egress shall be slip resistant and shall have an effective clear width as large as
the doorway width.

(2) Internal steps for external access shall have a minimum depth of 240 mm between the vertical edges of
the step and a maximum height of 200 mm. The height of each step may be increased to a maximum
of 230 mm if it can be demonstrated that this achieves a reduction of one in the total number of steps
required.

(3) The rising height of each step shall be equal.

(4) As a minimum the first and the last steps shall be indicated by a contrasting band with a depth of
45 mm to 55 mm extending a minimum of 80 % of the width of the steps on the top surface of the
step nosing. A similar band shall indicate the front surface of the last step when entering the unit.

(5) An external access step, fixed or moveable, shall have a maximum height of 230 mm between steps
and a minimum depth of 150 mm.

(6) If a step board is fitted and it is an extension of a door sill outside the vehicle, and there is no change in
level between the step board and the floor of the vehicle, this shall not be considered to be a step for
the purposes of this specification. A minimal drop in level, with a maximum of 60 mm, between the
floor surface at door sill and that of the exterior of the vehicle, used to guide and seal the door is also
permissible and shall not be considered as a step.

(7) Access to the vestibule of the vehicle shall be achieved with a maximum of 4 steps of which one may
be external.

(8) Rolling stock intended to stop, in normal operation, at existing platforms below 380 mm height and
having their passenger access doors above bogies need not comply with points (2) and (5) above if it
can be demonstrated that this achieves a more even distribution of the steps height.

4.2.2.12. B o ar d i n g ai d s

(1) A secure storage system shall be provided to ensure that boarding aids, including portable ramps, do
not impinge on a passenger's wheelchair or mobility aid or pose any hazard to passengers in the event
of a sudden stop.

(2) The following types of boarding aids may be present in the rolling stock according to the rules defined
in point 4.4.3:

4.2.2.12.1. Movable step and bridging plate

(1) A moveable step is a retractable device integrated into the vehicle lower than the door threshold level,
fully automatic and activated in conjunction with the door opening/closing sequences.

(2) A bridging plate is a retractable device integrated into the vehicle as close as possible to the door
threshold level, fully automatic and activated in conjunction with the door opening/closing sequences.

(3) In the case of the movable step or bridging plate extending beyond that permitted by the gauging rules,
the train shall be immobilised whilst the step or plate is extended.

(4) The extension of the moveable step or bridging plate shall be completed before the door opening
permits the passengers to cross and conversely, removal of the step or plate may only begin when the
door opening no longer permits any crossing of passengers.

(5) Movable steps and bridging plates shall comply with the requirements of point 5.3.2.8.

4.2.2.12.2. On-board ramp

(1) An on-board ramp is a device that is positioned between the vehicle door threshold and the platform. It
can be manual, semi-automatic or automatic.

(2) On-board ramps shall comply with the requirements of point 5.3.2.9.
12.12.2014 EN Official Journal of the European Union L 356/139

4.2.2.12.3. On-board lift

(1) An on-board lift is a device integrated into the doorway of a vehicle that shall be able to overcome the
maximum height difference between the vehicle floor and the station platform where operated.
(2) When the lift is in the stowed position the doorway shall have a minimum useable width according to
point 4.2.2.3.2.
(3) On-board lifts shall comply with the requirements of point 5.3.2.10.

4.3. Functional and technical specifications of the interfaces

4.3.1. Interfaces with the infrastructure subsystem

Table 10

Interface with the infrastructure subsystem

Interface with the infrastructure subsystem

PRM TSI INF TSI

Parameter Point Parameter Point

Step position for vehicle access and 4.2.2.11 Platforms 4.2.9

egress

Specific cases about the step position 7.3.2.6 Specific cases about platforms 7.7
for vehicle access and egress

4.3.2. Interfaces with the rolling stock subsystem

Table 11

Interface with the rolling stock subsystem

Interface with the rolling stock subsystem

PRM TSI LOC&PAS TSI

Parameter Point Parameter Point

Rolling Stock subsystem 4.2.2 Passenger related items 4.2.5

4.3.3. Interfaces with the Telematics Applications for Passengers subsystem

Table 12

Interface with the Telematics Applications for Passengers subsystem

Interface with the TAP subsystem

PRM TSI TAP TSI

Parameter Point Parameter Point

Station accessibility 4.4.1 Handling of information concerning 4.2.6

Assistance to board and alight the train carriage and assistance of persons
with disabilities and persons with
reduced mobility
L 356/140 EN Official Journal of the European Union 12.12.2014

Interface with the TAP subsystem

PRM TSI TAP TSI

Parameter Point Parameter Point

Assistance to board and alight the train 4.4.2 Handling of information concerning 4.2.6
carriage and assistance of persons
with disabilities and persons with
reduced mobility

Access and reservation 4.4.2 Handling of availability/reservation 4.2.9

Visual information 4.2.1.10 Handling of information provision in 4.2.12

the station area

Spoken information 4.2.1.11 Handling of information provision in 4.2.12

the station area

Customer information 4.2.2.7 Handling of information provision in 4.2.13

the vehicle area

4.4. Operating rules

The following operating rules do not form part of the assessment of subsystems.

This TSI does not specify operating rules for evacuation in the case of hazardous situations, only the rele­
vant technical requirements. The purpose of the technical requirements for infrastructure and rolling stock
is to facilitate evacuation for all, including persons with disabilities and persons with reduced mobility.

4.4.1. Infrastructure subsystem

In light of the essential requirements in section 3, the operating rules specific to the infrastructure
subsystem related to accessibility for persons with disabilities and persons with reduced mobility are as
follows:

— General

The infrastructure manager or station manager shall have a written policy to ensure that all persons
with disabilities and persons with reduced mobility can access the passenger infrastructure at all opera­
tional times in accordance with the technical requirements of this TSI. Furthermore, the policy shall be
compatible with any railway undertaking's policy that may wish to use the facilities, (refer to
point 4.4.2) as appropriate. The policy shall be implemented through the provision of adequate informa­
tion to staff, procedures and training. The infrastructure policy shall include, but not be limited to, oper­
ating rules for the following situations:

— Station Accessibility

Operating rules shall be made to ensure that information regarding the level of accessibility of all
stations is available.

— Unstaffed Stations — Ticketing for Visually Impaired Passengers

Operating rules shall be written and implemented with respect to unstaffed stations where vending
machines are relied upon for ticketing (refer to point 4.2.1.8). In such situations, an alternative means of
ticketing, accessible to visually impaired passengers, shall always be available (for example, permitting
purchasing either on the train or at the destination).

— Ticketing Control — Turnstiles

In cases where turnstiles are utilised for ticketing control, operational rules shall be implemented,
whereby disabled persons and persons with reduced mobility are offered parallel access through such
control points. This special access shall permit wheelchair users, and may be controlled by staff or be
automatic.
12.12.2014 EN Official Journal of the European Union L 356/141

— Lighting of platforms

It is allowed that lighting be switched off on platforms where no train is expected.

— Visual and Spoken Information — Achieving Consistency

Operating rules shall be implemented to ensure consistency between essential visual and spoken infor­
mation (refer to points 4.2.1.10 and 4.2.1.11). Staff making announcements shall follow standard pro­
cedures to achieve complete consistency of essential information.

Advertisements shall not be combined with the routing information.

Note: General information about public transport services shall not be considered as advertisements for
the purposes of this point.

— On-demand Spoken Passenger Information System

Where spoken information is not provided via a public address system at a station (refer to
point 4.2.1.11), operating rules shall be implemented to ensure the provision of an alternative informa­
tion system, whereby passengers are able to acquire the same information audibly at the station (e.g. a
staffed or automated telephone information service).

— Platform — Wheelchair Boarding Aid Operational Zone

The railway undertaking and the infrastructure manager or station manager shall define together the
area(s) on the platform where the facility is likely to be used, taking account of train composition varia­
tions.

Operational rules shall be implemented to determine, where possible, the stopping point of trains
according to the location of this (or these) operational zone(s).

— Safety of Manual and Powered Wheelchair Boarding Aids

Operations rules shall be implemented concerning the operation of boarding aids by station staff (refer
to point 4.2.1.14).

An operational rule shall be implemented concerning the use by staff of the moveable safety barrier
fitted to wheelchair lifts (refer to point 4.2.1.14).

Operational rules shall be implemented to ensure that staff is able to safely operate boarding ramps,
with respect to deployment, securing, raising, lowering and stowing (refer to point 4.2.1.14).

— Assistance to board and alight the train

Operational rules shall be implemented to ensure that staff are aware that persons with disabilities and
persons with reduced mobility may require assistance to board and alight the train, and shall provide
such assistance if required.

Conditions on which assistance to persons with disabilities and persons with reduced mobility is
provided are defined in Regulation (EC) No 1371/2007 (1).

— Supervised Level Track Crossing

Where supervised level track crossing is permitted, operating rules shall be implemented to ensure that
staff at supervised level track crossings give appropriate assistance to persons with disabilities and
persons with reduced mobility, including indication of when it is safe to cross the track.

4.4.2. Rolling Stock subsystem

In light of the essential requirements in section 3, the operating rules specific to the rolling stock subsystem
related to accessibility for persons with disabilities and persons with reduced mobility are as follows:

— General

The railway undertaking shall have a written policy to ensure accessibility to passenger rolling stock at
all operational times in accordance with the technical requirements of this TSI. Furthermore, the policy
shall be compatible with the infrastructure manager or station manager policy (refer to point 4.4.1) as

(1) Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers' rights and obliga­
tions (OJ L 315, 3.12.2007, p. 14–41).
L 356/142 EN Official Journal of the European Union 12.12.2014

appropriate. The policy shall be implemented through the provision of adequate information to staff,
procedures and training. The rolling stock policy shall include, but not be limited to, operating rules for
the following situations:

— Access and Reservation of Priority Seats

Two possible conditions exist in connection with seats classified as ‘priority’; (i) unreserved and (ii)
reserved (refer to point 4.2.2.1.2). In case (i) the operating rules will be directed to other passengers
(i.e. provision of signage) requesting them to ensure that priority is given to all persons with disabilities
and persons with reduced mobility that are defined as being eligible to use such seats and that occupied
priority seats should be given-up as appropriate. In case (ii) operating rules shall be implemented by the
railway undertaking to ensure that the ticketing reservation system is equitable with regards to persons
with disabilities and persons with reduced mobility. Such rules will ensure that priority seating is initially
only available for reservation by persons with disabilities and persons with reduced mobility until a
given cut-off period prior to departure. After this point in time, priority seats will be made available to
the entire passenger population, including persons with disabilities and persons with reduced mobility.

— Carriage of Assistance Dogs

Operating rules shall be made to ensure that persons with disabilities and persons with reduced mobility
with an assistance dog shall not be charged extra.

— Access and Reservation of Wheelchair Spaces

The priority seating access and reservation rules also apply to wheelchair spaces, with only wheelchair
users having priority. Additionally, operating rules shall provide for (i) unreserved or (ii) reserved accom­
panying persons (non-PRM) seating adjacent or facing the wheelchair space.

— Access and Reservation of Universal Sleeping Compartments

The priority seating reservation rules also apply to universal sleeping compartments (refer to
point 4.2.2.10). However, operational rules shall prevent non-reserved occupation of universal sleeping
compartments (i.e. advanced booking will always be necessary).

— Train crew — exterior doors activation

Operational rules shall be implemented regarding the procedure for external door activation by train
crew to ensure safety of all passengers including persons with disabilities and persons with reduced
mobility (refer to point 4.2.2.3.2).

— Call for aid device in wheelchair space, universal toilets or wheelchair accessible sleeping accommoda­
tion

Operational rules shall be implemented to ensure appropriate response and action from the staff in the
event of activation of the call for aid device (refer to paragraphs 4.2.2.2, 4.2.2.5 and 4.2.2.10). Response
and action need not be the same according to the origin of the call for aid.

— Audible safety instructions in case of emergency

Operational rules shall be implemented regarding the transmission of audible safety instructions to
passengers in the event of an emergency (refer to point 4.2.2.7.4). These rules shall include the nature
of the instructions and of their transmission.

— Visual and audible information — Control of advertisements

Details of the route or network on which the train operates shall be available (the railway under­
taking shall decide the manner in which this information is provided).

Advertisements shall not be combined with routing information.

Note: General information about public transport services shall not be considered as advertisements
for the purposes of this point.

— Automatic Information Systems — Manual Correction of incorrect or misleading information

Operational rules shall be implemented for the validation and ability to correct erroneous automatic
information by the train crew (refer to point 4.2.2.7).
12.12.2014 EN Official Journal of the European Union L 356/143

— Rules for announcement of the final destination and the next stop

Operational rules shall be implemented to ensure that the next stop is announced no later than
2 minutes prior to the event (refer to point 4.2.2.7).

— Rules on train composition to make wheelchair boarding aid devices usable according to the
arrangement of the platforms.

Operation rules shall be implemented to take account of train composition variations such that the
safe operational zones for wheelchair boarding aids can be determined with respect to the stopping
point of trains.

— Safety of Manual and Powered Wheelchair Boarding Aids

Operations rules shall be implemented concerning the operation of boarding aids by train and
station staff. In the case of manual devices, procedures shall ensure that minimum physical effort is
required from staff. In the case of powered devices, procedures shall ensure emergency fail-safe-
operation in the event of loss of power. An operational rule shall be implemented concerning the
use by train or station staff of the moveable safety barrier fitted to wheelchair lifts.

Operational rules shall be implemented to ensure that train and station staff is able to safely operate
boarding ramps, with respect to deployment, securing, raising, lowering and stowing.

— Assistance to board and alight the train

Operational rules shall be implemented to ensure that staff are aware that disabled persons and
persons with reduced mobility may require assistance to board and alight the train, and shall provide
such assistance if required.

Conditions on which assistance to persons with disabilities and persons with reduced mobility is
provided are defined in Regulation (EC) No 1371/2007.

Platform — Wheelchair Boarding Aid Operational Zone

The railway undertaking and the infrastructure manager or station manager shall define together the
area on the platform where the facility is likely to be used and shall demonstrate its validity. This
area shall be compatible with the existing platforms where the train is likely to stop.

As a consequence of the above the stopping point of the train shall in some cases be adjusted in
order to comply with this requirement.

Operational rules shall be implemented to take account of train composition variations (refer to
point 4.2.1.12) so that the stopping point of trains can be determined with respect to the boarding
aid operational zones.

— Emergency method to deploy moveable steps

Operational rules shall be implemented for the emergency stowage or deployment of the bridging
plate in the case of power failure.

— Operating combinations of rolling stock compliant and non-compliant with this TSI

When forming a train from a mixture of compliant and non-compliant rolling stock, operational
procedures shall be implemented to ensure that a minimum of two wheelchair spaces compliant
with this TSI are provided on the train. If toilets are available on the train, it shall be ensured that
wheelchair users have access to a universal toilet.

Under such rolling stock combinations, procedures shall be in place to ensure that visual and
audible route information is available on all vehicles.

It is accepted that dynamic information systems and wheelchair space/universal toilet/wheelchair

accessible sleeping accommodation call for aid devices may not be fully functional when working in
such formations.
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— Forming trains from individual vehicles compliant with this TSI

When vehicles that have been individually assessed in accordance with point 6.2.7 are formed into a
train, operational procedures shall be in place to ensure that the complete train complies with
point 4.2 of this TSI.

4.4.3. Provision of boarding aids and provision of assistance

The infrastructure manager or station manager and railway undertaking shall agree the provision and
management of the boarding aids as well as the provision of assistance and alternative transport in line
with Regulation (EC) No 1371/2007 in order to establish which party is responsible for the operation of
boarding aids and alternative transport. The infrastructure manager (or station manager(s)) and railway
undertaking shall ensure that the division of responsibilities they agree is the most viable overall solution.

Such agreements shall define:

— the station platforms where a boarding aid has to be operated by the infrastructure manager or the
station manager and the rolling stock for which it will be used,

— the station platforms where a boarding aid has to be operated by the Railway Undertaking and the
rolling stock for which it will be used,

— the rolling stock where a boarding aid has to be provided and operated by the railway undertaking and
the station platform where it will be used,

— the rolling stock where a boarding aid has to be provided by the railway undertaking and operated by
the infrastructure manager or station manager, and the station platforms where it will be used.

— the conditions for the provision of alternative transport where:

— the platform cannot be reached through an obstacle-free route, or

— assistance cannot be provided to deploy a boarding aid between the platform and the rolling stock.

4.5. Maintenance rules

4.5.1. Infrastructure Subsystem

The infrastructure manager or station manager shall have procedures that include the provision of alterna­
tive assistance to disabled persons and persons with reduced mobility during maintenance, replacement or
repair of facilities that are for use of persons with disabilities and persons with reduced mobility.

4.5.2. Rolling Stock Subsystem

If a facility that has been incorporated for persons with disabilities and persons with reduced mobility
becomes defective (this includes tactile signs), the railway undertaking shall ensure that it has procedures for
the facility to be repaired or replaced within 6 working days of the occurrence being reported.

4.6. Professional qualifications

The professional qualifications of staff required for the operation and maintenance of the infrastructure or
rolling stock subsystems according to the technical scope as defined in point 1.1, and according to
point 4.4 giving the list of operational rules, concerned by this TSI, are as follows:

Professional training of staff performing the tasks of accompanying trains, delivering service and help for
passengers at a station and of selling tickets shall include the subject of disability awareness and equality,
including the specific needs of all persons with disabilities and persons with reduced mobility.

Professional training of engineers and managers, responsible for maintaining and operating the infrastruc­
ture or the rolling stock, shall include the subject of disability awareness and equality, including the specific
needs of all persons with disabilities and persons with reduced mobility.
12.12.2014 EN Official Journal of the European Union L 356/145

4.7. Health and safety conditions

There is neither a specific requirement in the scope of this TSI related to the health and safety conditions of
staff required for the operation of the infrastructure or rolling stock subsystem nor for the implementation
of the TSI.

4.8. Infrastructure and Rolling Stock registers

4.8.1. Infrastructure register

The characteristics of the infrastructure that must be recorded in the ‘register of railway infrastructure’ are
listed in Commission implementing decision 2011/633/EU (1).

4.8.2. Rolling Stock register

The characteristics of the rolling stock that must be recorded in the ‘European register of authorised types
of vehicles’ are listed in Commission implementing decision 2011/665/EU (2).

5. INTEROPERABILITY CONSTITUENTS

5.1. Definition

According to Article 2(f) of Directive 2008/57/EC, ‘interoperability constituents’ means any elementary
component, group of components, subassembly or complete assembly of equipment incorporated or
intended to be incorporated into a subsystem, upon which the interoperability of the rail system depends
directly or indirectly. The concept of a ‘constituent’ covers both tangible objects and intangible objects such
as software.

5.2. Innovative solutions

As stated in point 4.1 of this TSI, innovative solutions may require new specifications and/or new assess­
ment methods. These specifications and assessment methods shall be developed by the process described in
article 6 of the Regulation.

5.3. List and characteristics of constituents

The interoperability constituents are covered by the relevant provisions of Directive 2008/57/EC and are
listed below.

5.3.1. Infrastructure
The following items are identified as being interoperability constituents for infrastructure:

5.3.1.1. Disp lay s

(1) Displays shall be sized to show individual station names or words of messages. Each station name, or
words of messages, shall be displayed for a minimum of 2 seconds.
(2) If a scrolling display is used (either horizontal or vertical), each complete word shall be displayed for a
minimum of 2 seconds and the horizontal scrolling speed shall not exceed 6 characters per second.
(3) Displays shall be designed and assessed for an area of use defined by the maximum viewing distance
according to the following formula:
Reading distance in mm divided by 250 = font size (for example: 10 000 mm/250 = 40 mm).

5.3.1.2. P la t fo r m r am ps
(1) Ramps shall be designed and assessed for an area of use defined by the maximum vertical gap they can
overcome within a maximum slope of 18 %.
(2) Ramps shall accommodate a wheelchair with characteristics as detailed in appendix M.

(1) Commission Implementing Decision 2011/633/EU of 15 September 2011 on the common specifications of the register of railway infra­
structure (OJ L 256, 1.10.2011, p. 1–25).
(2) Commission Implementing Decision 2011/665/EU of 4 October 2011 on the European register of authorized types of railway vehicles
(OJ L 264, 8.10.2011, p. 32–54).
L 356/146 EN Official Journal of the European Union 12.12.2014

(3) Ramps shall withstand a weight of at least 300 kg, placed at the centre of the device distributed over an
area of 660 mm by 660 mm.

(4) If the ramp is power operated it shall incorporate a method of manual operation should power fail.

(5) The ramp surface shall be slip resistant and shall have an effective clear width of a minimum of
760 mm.

(6) Ramps having a clear width of less than 1 000 mm shall have raised edges on both sides to prevent
mobility aid wheels from slipping off.

(7) The upstands at both ends of the ramp shall be bevelled and shall not be higher than 20 mm. They
shall have contrasting hazard warning bands.

(8) The ramp shall be equipped with a mechanism to securely locate the ramp so that it is not subject to
displacement when in use for boarding or alighting.

(9) The ramp shall be provided with self-contrasting markings.

5.3.1.3. Pl at fo r m l i f t s

(1) Lifts shall be designed and assessed for an area of use defined by the maximum vertical gap they can
overcome.

(2) Lifts shall accommodate a wheelchair with characteristics as detailed in appendix M.

(3) Lifts shall withstand a weight of at least 300 kg, placed at the centre of the device distributed over an
area of 660 mm by 660 mm.

(4) The lift platform surface shall be slip resistant.

(5) At surface level, the lift platform shall have a minimum clear width of 800 mm and a length of
1 200 mm. According to appendix M, an additional length of 50 mm shall be available for feet above
a height of 100 mm above the lift platform, considering both inboard and outboard orientations of
the wheelchair user.

(6) The bridging plate overriding the gap between the lift platform and the carriage floor shall have a
minimum width of 760 mm.

(7) Where provided, each control for deploying, lowering to ground level, raising and stowing the lift shall
require continuous manual pressure by the operator and shall not allow an improper lift sequencing
when the lift platform is occupied.

(8) The lift shall incorporate a method of deploying, lowering to ground level with a lift occupant, and
raising and stowing the empty lift if the power to the lift fails.

(9) No part of the lift platform shall move at a rate exceeding 150 mm/second during lowering and lifting
an occupant, and shall not exceed 600 mm/second during deploying or stowing (except if the lift is
manually deployed or stowed).

(10) The maximum lift platform horizontal and vertical acceleration when occupied shall be 0,3 g.

(11) The lift platform shall be equipped with barriers to prevent any of the wheels of a wheelchair from
rolling off the lift platform during its operation.

(12) A movable barrier or inherent design feature shall prevent a wheelchair from rolling off the edge
closest to the vehicle until the lift is in its fully raised position.

(13) Each side of the lift platform which extends beyond the vehicle in its raised position shall have a
barrier a minimum 25 mm high. Such barriers shall not interfere with manoeuvring into or out of the
aisle.

(14) The loading-edge barrier (outer barrier) which functions as a loading ramp when the lift is at ground
level, shall be sufficient when raised or closed, or a supplementary system shall be provided, to
prevent a power wheelchair from riding over or defeating it.

(15) The lift shall permit both inboard and outboard orientation of the wheelchair user.

(16) The lift shall be provided with self-contrasting markings.

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5.3.2. Rolling stock

The following items are identified as being interoperability constituents for rolling stock:

5.3.2.1. I nt er f ac e of th e d o or c ont rol d evic e

(1) A door control device shall have visual indication, on or around it when enabled and shall be operable
by the palm of the hand exerting a force not greater than 15 N.

(2) It shall be identifiable by touch (for example: tactile markings); this identification shall indicate the func­
tionality.

5.3.2.2. S ta n d a rd a n d u n i v ers a l toi le ts: com m on p ar am ete rs

(1) The centre of any door handle, lock or door control device on the exterior or interior of the toilet
compartment shall be located at a minimum of 800 mm and a maximum of 1 100 mm above the
toilet door threshold.

(2) A visual and tactile (or audible) indication shall be given inside and outside the toilet to indicate when a
door has been locked.

(3) Any door control device and other equipment inside the toilet compartment (except for baby nappy
change facilities and call for aid devices) shall be operable by exerting a force not exceeding 20 N.

(4) Any control device, including flushing system, shall contrast with the background surface, and shall be
identifiable by touch.

(5) Clear, precise information for the operation of any control device shall be provided, making use of
pictograms and shall be tactile.

(6) The toilet seat and lid, and any handrails shall contrast with the background.

5.3.2.3. St a nd ard t oi le t

(1) A standard toilet is not designed to be accessible to a wheelchair user.

(2) The minimum door useable width shall be 500 mm.

(3) A fixed vertical and/or horizontal handrail according to point 4.2.2.9 shall be provided adjacent to the
toilet seat and the wash basin.

5.3.2.4. U niv er sa l t oi le t

(1) A universal toilet is a toilet designed to be used by all passengers including all persons with disabilities
and persons with reduced mobility.

(2) The area of use of a universal toilet is defined by the method used for its assessment (A or B according
to point 6.1.3.1).

(3) The toilet access door shall provide a minimum clear useable width of 800 mm. Where the door is
automatic or semi-automatic, it shall be possible to open it partially in order to allow a wheelchair
user's assistant to leave and re-enter the toilet module.

(4) The exterior of the door shall be marked with a sign in accordance with appendix N.

(5) There shall be sufficient space inside the toilet compartment to enable a wheelchair as defined in
appendix M to be manoeuvred to a position allowing both a lateral and a diagonal transfer of the
wheelchair occupant to the toilet seat.

(6) There shall be a minimum clear space of 700 mm in front of the toilet seat that shall follow the seat
profile.

(7) A horizontal handrail that complies with the requirements of point 4.2.2.9 shall be provided at each
side of the toilet seat extending at least to the leading edge of the toilet seat.

(8) The handrail on the wheelchair accessible side shall be hinged in such a way so as to enable an unob­
structed transfer for the wheelchair user to and from the toilet seat.
L 356/148 EN Official Journal of the European Union 12.12.2014

(9) The surface of the toilet seat, when lowered, shall be at a height of 450 mm to 500 mm above the
floor level.

(10) All amenities shall be readily accessible to a wheelchair user.

(11) The toilet cubicle shall be fitted with not less than two call for aid devices that shall, when operated,
send a signal to a person who can take appropriate action; they need not initiate a communication.

(12) The interface of the call for aid devices shall be as defined in point 5.3.2.6.

(13) One call for aid device shall be placed not more than 450 mm above the floor, measured vertically
from the surface of the floor to the centre of the control. It shall be positioned so that the control can
be reached by a person lying on the floor.

(14) The other call for aid device shall be not less than 800 mm and not more than 1 100 mm above the
floor, measured vertically to the centre of the control.

(15) These two call for aid devices shall be located on different vertical surfaces of the cubicle so that they
can be reached from a range of positions.

(16) The control of the call for aid devices shall be distinct from any other control within the toilet, be
coloured differently from other control devices and contrast with their background.

(17) If a baby nappy changing table is provided, in the lowered position its usable surface shall be between
800 mm and 1 000 mm above floor level.

5.3.2.5. B ab y n ap py cha n g i n g t ab l e

(1) The usable surface of the baby nappy changing table shall be a minimum of 500 mm wide and
700 mm long.

(2) It shall be designed to prevent a baby from inadvertently sliding off, shall have no sharp edges and shall
be able to take a minimum load of 80 kg.

(3) It shall be possible to put it into the stowed position with only one hand, using a force not exceeding
25 N.

5.3.2.6. Int er f a c e of t h e c al l fo r ai d d e vi ce

A call for aid device shall:

(1) be indicated by a sign having a green or yellow background (according to the specification referenced in
appendix A, index 10) and a white symbol, representing a bell or a telephone; the sign can be on the
button or bezel or on a separate pictogram;

(2) include tactile symbols;

(3) emit a visual and audible indication to the user that it has been operated;

(4) provide additional operating information if necessary;

(5) be operable by the palm of a person's hand and not require a force exceeding 30 N to operate.

5.3.2.7. I nt er na l an d Ex t er n al Di s pl ay s

(1) Each station name (which may be abbreviated), or words of messages, shall be displayed for a minimum
of 2 seconds.

(2) If a scrolling display is used (either horizontal or vertical), each complete word shall be displayed for a
minimum of 2 seconds and the horizontal scrolling speed shall not exceed an average of 6 characters
per second.

(3) The typeface used for texts shall be easily readable.

(4) Upper Case Letters and numbers used in external displays shall have a minimum height of 70 mm on
front displays and 35 mm on side displays.
12.12.2014 EN Official Journal of the European Union L 356/149

(5) Internal displays shall be designed and assessed for an area of use defined by the maximum viewing
distance according to the following formula:

Table 13

Area of use of the internal displays for rolling stock

Reading distance Height of upper case letters and numbers

< 8 750 mm (reading distance/250) mm

8 750 to 10 000 mm 35 mm

> 10 000 mm (reading distance/285) mm

5.3.2.8. B oa rd i n g ai d s : m ova b l e st eps a nd br i dgi ng pl ates

(1) A movable step or bridging plate shall be designed and assessed for an area of use defined by the width
of the doorway it can fit.

(2) The mechanical strength of the device shall be according to the specification referenced in Appendix A,
index 11.

(3) A suitable mechanism shall be installed in order to ensure the stability of the device in the deployed
and retracted position.

(4) The device surface shall be slip resistant and shall have an effective clear width as large as the doorway
width.

(5) The device shall be equipped with obstacle detection according to the specification referenced in
Appendix A, index 11.

(6) The device shall incorporate a method of deploying and stowing if the power to the step fails.

5.3.2.9. B o ar d i n g a i d s : o n - bo ard r amps

(1) Ramps shall be designed and assessed for an area of use defined by the maximum vertical gap they
can overcome within a maximum slope of 18 %

(2) Ramps shall withstand a weight of at least 300 kg, placed at the centre of the ramp distributed over an
area of 660 mm by 660 mm.

(3) An access ramp shall be either positioned manually by staff or deployed semi-automatically by
mechanical means, operated by staff or by the passenger.

(4) If the ramp is power operated it shall incorporate a method of manual operation should power fail.

(5) The ramp surface shall be slip resistant and shall have an effective clear width of a minimum of
760 mm.

(6) Ramps having a clear width of less than 1 000 mm shall have raised edges on both sides to prevent
mobility aid wheels from slipping off.

(7) The upstands at both ends of the ramp shall be bevelled and shall not be higher than 20 mm. They
shall have contrasting hazard warning bands.

(8) When in use for boarding or alighting, the ramp shall be secured in use so that it is not subject to
displacement when loading or unloading.

(9) A semi-automatic ramp shall be fitted with a device capable of stopping the movement of that step if
its front edge comes into contact with anything or person whilst the plate is in movement.

(10) The ramp shall be provided with self-contrasting markings.

L 356/150 EN Official Journal of the European Union 12.12.2014

5.3.2.10. B oar d i ng ai d s : o n - boa rd li f ts

(1) Lifts shall be designed and assessed for an area of use defined by the maximum vertical gap they can
overcome.

(2) The lift platform surface shall be slip resistant. At surface level, the lift platform shall have a minimum
clear width of 760 mm and a length of 1 200 mm. According to appendix M, an additional length of
50 mm shall be available for feet above a height of 100 mm above the lift platform, considering both
inboard and outboard orientations of the wheelchair user.

(3) The bridging plate overriding the gap between the lift platform and the carriage floor shall have a
minimum width of 720 mm.

(4) The lift shall withstand a weight of at least 300 kg, placed at the centre of the lift platform distributed
over an area of 660 mm by 660 mm.

(5) Where provided, each control for deploying, lowering to ground level, raising and stowing the lift shall
require continuous manual pressure and shall not allow an improper lift sequencing when the lift plat­
form is occupied.

(6) The lift shall incorporate a method of deploying, lowering to ground level with a lift occupant, and
raising and stowing the empty lift if the power to the lift fails.

(7) No part of the lift platform shall move at a rate exceeding 150 mm/second during lowering and lifting
an occupant, and shall not exceed 600 mm/second during deploying or stowing (except if the lift is
manually deployed or stowed).

(8) The maximum lift platform horizontal and vertical acceleration when occupied shall be 0,3 g.

(9) The lift platform shall be equipped with barriers to prevent any of the wheels of a wheelchair from
rolling off the lift platform during its operation.

(10) A movable barrier or inherent design feature shall prevent a wheelchair from rolling off the edge
closest to the vehicle until the lift is in its fully raised position.

(11) Each side of the lift platform which extends beyond the vehicle in its raised position shall have a
barrier a minimum 25 mm high. Such barriers shall not interfere with manoeuvring into or out of the
aisle.

(12) The loading-edge barrier (outer barrier) which functions as a loading ramp when the lift is at ground
level, shall be sufficient when raised or closed, or a supplementary system shall be provided, to
prevent a power wheelchair from riding over or defeating it.

(13) The lift shall permit both inboard and outboard orientation of the wheelchair user.

(14) The lift shall be provided with self-contrasting markings.

6. ASSESSMENT OF CONFORMITY AND/OR SUITABILITY FOR USE

Modules for the procedures for assessment of conformity, suitability for use and EC verification are
described in Decision 2010/713/EU.

6.1. Interoperability constituents

6.1.1. Conformity assessment

An EC declaration of conformity or suitability for use, in accordance with Article 13(1) and Annex IV of
Directive 2008/57/EC, shall be drawn up by the manufacturer or his authorised representative established
in the Union before placing an interoperability constituent on the market.

The conformity assessment of an interoperability constituent shall be according to the prescribed module(s)
of that particular constituent specified in point 6.1.2 of this TSI.
12.12.2014 EN Official Journal of the European Union L 356/151

6.1.2. Application of modules

The modules for the EC certification of conformity of interoperability constituents are listed in the table
below:

Table 14

Modules for EC certification of conformity of interoperability constituents

Module CA Internal production control

Module CA1 Internal production control plus product verification by individual examination

Module CA2 Internal production control plus product verification at random intervals

Module CB EC-Type examination

Module CC Conformity to type based on internal production control

Module CD Conformity to type based on quality management system of the production process

Module CF Conformity to type based on product verification

Module CH Conformity based on full quality management system

Module CH1 Conformity based on full quality management system plus design examination

Module CV Type validation by in service experience (Suitability for use)

The manufacturer or his authorised representative established within the Union shall choose one of the
modules or module combinations indicated in the following table for the constituent to be assessed:

Table 15

Combination of modules for EC certification of conformity of interoperability constituents

Point of this Constituents to be Module Module CA1 Module Module Module Module Module
Annex assessed CA or CA2 (*) CB +CC CB +CD CB +CF CH (*) CH1

5.3.1.1 Displays X X X X X

5.3.1.2 Platform ramps X X X X X

and and platform lifts
5.3.1.3

5.3.2.1 Interface of door X X X

control device

5.3.2.2, Toilet modules X X X X X

5.3.2.3
and
5.3.2.4

5.3.2.5 Baby nappy chan­ X X X

ging table
L 356/152 EN Official Journal of the European Union 12.12.2014

Point of this Constituents to be Module Module CA1 Module Module Module Module Module
Annex assessed CA or CA2 (*) CB +CC CB +CD CB +CF CH (*) CH1

5.3.2.6 Call for aid devices X X X

5.3.2.7 Internal and X X X X X

external displays

5.3.2.8 to Boarding devices X X X X X

5.3.2.10

(*) Modules CA1, CA2 or CH may be used only in the case of products manufactured according to a design developed and already
used to place products on the market before the application of relevant TSIs applicable to those products, provided that the manu­
facturer demonstrates to the notified body that design review and type examination were performed for previous applications under
comparable conditions, and are in conformity with the requirements of this TSI; this demonstration shall be documented, and is
considered as providing the same level of proof as module CB or design examination according to module CH1.

Where a particular procedure shall be used for the assessment, this is specified in point 6.1.3.

6.1.3. Particular assessment procedures

6.1.3.1. U niv e rs a l Toi l et M od u l e

The space inside the toilet compartment enabling a wheelchair as defined in appendix M to be manoeuvred
to a position allowing both a lateral and a diagonal transfer of the wheelchair occupant to the toilet seat
shall be assessed using the method A described in the specification referenced in Appendix A, index 9.

Alternatively, where method A cannot be used, it is allowed to utilize method B described in the specifica­
tion referenced in Appendix A, index 9. This allowance is only provided for in the following cases:

— vehicles where the available floor width is narrower than 2 400 mm,

— existing rolling stock when it is renewed or upgraded,

6.1.3.2. To i l et M o d ul e a nd Un i v er sa l To i le t M od u l e

When a toilet module or a universal toilet module is not built as an independent compartment, its charac­
teristics can be assessed at subsystem level.

6.2. Subsystems

6.2.1. EC verification (general)

The EC verification procedures to be applied to the subsystems are described in Article 18 and Annex VI of
Directive 2008/57/EC.

The EC verification procedure shall be performed according to the prescribed modules(s) specified in
point 6.2.2 of this TSI.

For the infrastructure subsystem, if the applicant demonstrates that tests or assessments of a subsystem or
parts of a subsystem are the same or have been successful for previous applications of a design, the notified
body shall consider the results of these tests and assessments for the EC verification.

The approval process and the contents of the assessment shall be defined between the applicant and a noti­
fied body according to the requirements defined in this TSI and in conformance with the rules set out in
section 7 of this TSI.
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6.2.2. Procedures for EC verification of a subsystem (modules)

The modules for the EC verification of subsystems are listed in the table below:

Table 16

Modules for the EC verification of subsystems

Module SB EC-type examination

Module SD EC verification based on quality management system of the production process

Module SF EC verification based on product verification

Module SG EC verification based on unit verification

Module SH1 EC verification based on full quality management system plus design examination

The applicant shall choose one of the modules or module combinations indicated in table 17.

Table 17

Combination of modules for the EC verification of subsystems

Subsystem to be assessed Module SB+SD Module SB+SF Module SG Module SH1

Rolling Stock Subsystem X X X

Infrastructure Subsystem X X

The characteristics of the subsystem to be assessed during the relevant phases are indicated in appendix E to
this TSI, Table E.1 for infrastructure subsystem and Table E.2 for rolling stock subsystem. The applicant
shall confirm that each subsystem produced complies with the type.

6.2.3. Particular assessment procedures

6.2.3.1. Whe el c h a ir t r an s fe r s e at
The assessment of the requirement for the provision of transfer seats shall only consist in verifying that
they are present and equipped with movable armrests. In particular the method of transfer shall not be
assessed.

6.2.3.2. S tep p os it i on for v e h i c le ac c es s a nd egr ess

This requirement shall be validated by calculation using the nominal values of the construction drawing of
the vehicle and the nominal values of the relevant platform or platforms where the rolling stock is intended
to stop. The outer end of the floor at the passenger access door shall be considered as a step.

6.2.4. Technical solutions giving presumption of conformity at design stage

With regard to this TSI, the infrastructure subsystem can be considered as an assembly made of a succession
of recurring subcomponents such as:
— parking facilities,
— doors and entrances, transparent obstacles with their marking,
— tactile walking surface indicators, tactile information along obstacle-free routes,
— ramps and stairs with handrails,
— mounting and highlighting of furniture,
— ticketing or information counters,
L 356/154 EN Official Journal of the European Union 12.12.2014

— ticket vending and control machines,

— visual information: signposting, pictograms, dynamic information,

— platforms, including ends and edges, shelters and waiting areas when provided,

— level track crossings.

For those subcomponents of the infrastructure subsystem, presumption of conformity may be assessed at
design stage prior to and independently from any specific project. An intermediate statement of verification
(ISV) shall be issued by a notified body at design stage.

6.2.5. Assessment of maintenance

According to Article 18(3) of Directive 2008/57/EC, a notified body shall be responsible for compiling the
technical file, containing the documentation requested for operation and maintenance.

The notified body shall verify only that the documentation requested for operation and maintenance, as
defined in point 4.5 of this TSI, is provided. The notified body is not required to verify the information
contained in the documentation provided.

6.2.6. Assessment of operational rules

In conformity with Articles 10 and 11 of Directive 2004/49/EC, railway undertakings and infrastructure
managers must demonstrate compliance with the operational requirements of this TSI within their safety
management system when applying for any new or amended safety certificate or safety authorisation.

For the purpose of this TSI, the notified body shall not verify any operational rule, even if they are listed in
point 4. 4.

6.2.7. Assessment of units intended to be used in general operation

When rolling stock is supplied as individual vehicles, rather than in fixed units, such vehicles shall be
assessed against the relevant points of this TSI, accepting that not every such vehicle will have wheelchair
spaces, wheelchair accessible facilities or a universal toilet.

The area of use in terms of type of rolling stock which, coupled with the unit to be assessed, ensures that
the train is fully compliant with the TSI is not verified by the notified body.

After such a unit has received the authorisation to be placed in service, it is the responsibility of the railway
undertaking to make sure, when forming the train with other compatible vehicles, that point 4.2 of this TSI
is complied with at train level, according to the rules defined in point 4.2.2.5 of the OPE TSI (train compo­
sition).

7. IMPLEMENTATION OF THE TSI

7.1. Application of this TSI to new Infrastructure and Rolling Stock

7.1.1. New Infrastructure

This TSI is applicable to all new stations in its scope.

This TSI does not apply to new stations which have already been granted a building permit or which are
subject to a contract for construction works that is either already signed or under final phase of tendering
procedure at the date of application of this TSI. Anyhow, in such cases, PRM TSI 2008 (1) has to be applied
within its defined scope. For those station projects, where PRM TSI 2008 will have to be applied, it is
permissible (but not mandatory) to use the revised version, either totally or for particular sections; in case
of application limited to particular sections, the applicant has to justify and document that applicable
requirements remain consistent, and this has to be approved by the notified body.

(1) Commission Decision 2008/164/EC of 21 December 2007 concerning the technical specification of interoperability relating to ‘persons
with reduced mobility’ in the trans-European conventional and high-speed rail system (OJ L 64, 7.3.2008, p. 72).
12.12.2014 EN Official Journal of the European Union L 356/155

Where stations which were closed for a long time to passenger service are put in service again, this may be
treated as renewal or upgrade according to point 7.2

In all cases of construction of a new station, the station manager should organise consultation with the enti­
ties in charge of the management of the neighbourhood, in order to enable the accessibility requirements to
be met not only in the station, but also for access to the station. In the case of multimodal stations, other
transport authorities should also be consulted for access to and from the railway and other modes of trans­
port.

7.1.2. New Rolling Stock

This TSI is applicable to all units of rolling stock in its scope which are placed in service after the date of
application of this TSI, except where the points 7.1.1.2 ‘Transition phase’ and 7.1.3.1 (‘Rolling stock
subsystem’) of the LOC&PAS TSI apply.

7.2. Application of this TSI to existing Infrastructure and Rolling Stock

7.2.1. Steps of the gradual transition to the target system

This TSI applies to subsystems when they are renewed or upgraded.

This TSI does not apply to renewed or upgraded stations which have already been granted a building
permit or which are subject to a contract for construction works that is either already signed or under final
phase of tendering procedure at the date of application of this TSI.

This TSI does not apply to renewed or upgraded rolling stock which are subject to a contract already signed
or under final phase of tendering procedure at the date of application of this TSI.

For existing infrastructure and rolling stock, the overarching aim of the TSI is to achieve compliance with
the TSI through the identification and progressive elimination of existing obstacles to accessibility.

Member States ensure that inventories of assets are organized and adopt implementation plans in order to
achieve the aim of this Regulation.

7.2.2. Application of this TSI to existing Infrastructure

For infrastructure, the conformity with this TSI is mandatory for those parts that are renewed or upgraded.
However, the TSI recognizes that, due to the characteristics of the inherited railway system, compliance of
existing infrastructure may be achieved through a gradual improvement of accessibility.

In addition to this gradual approach, the target system for existing infrastructure permits the following
exceptions:

— In case an obstacle free route is created from existing footbridges, stairways and subways, including
doors, lifts and ticket control machines, compliance with requirements related to dimensions of those in
respect of width is not mandatory.

— Compliance with requirements related to the minimum width of the platform is not mandatory for
existing stations if the cause of non-compliance is the presence of certain platform obstacles (e.g. struc­
tural columns, stairwells, lifts, etc.) or existing tracks that are unlikely to be moveable.

— Where an existing station, or a part of it, is a recognised historic building and is protected by national
law, it is allowed to adapt the requirements of this TSI in order not to infringe the national law for the
protection of the building.

7.2.3. Application of this TSI to existing rolling stock

For rolling stock, the conformity with this TSI, for those parts that are renewed or upgraded, shall be as
described in appendix F.
L 356/156 EN Official Journal of the European Union 12.12.2014

7.3. Specific cases

7.3.1. General

The specific cases, as listed in point 7.3.2, describe special provisions that are needed and authorised on par­
ticular networks of each Member State.

These specific cases are classified as:

— ‘P’ cases: ‘permanent’ cases.

— ‘T’ cases: ‘temporary’ cases, where it is planned that the target system is reached in the future.

7.3.2. List of specific cases

7.3.2.1. Pr i or i ty Se at s ( po in t 4 .2 .2 .1 )

Specific cases Germany and Denmark ‘P’

10 % of all seats shall be priority seats. In trains with a volunteer and compulsory reservation a minimum
of 20 % of those priority seats shall have a pictogram, the other 80 % of priority seats can be booked or
reserved in advance.

In trains with no possibility of reservation all priority seats shall have a special pictogram according to
point 4.2.2.1.2.1

7.3.2.2. Whe el ch a i r s pa ce s ( poi nt 4. 2. 2. 2)

Specific Case France ‘P’ for the ‘Ile de France’ network

The number of wheelchair spaces is limited to two for any unit intended to be used on Ile de France
Express network lines A B C D and E independently of its length.

7.3.2.3. Ex te r io r d oo rs ( poi n t 4 .2 .2 .3 .2 )

Specific Case France ‘P’ for the ‘Ile de France’ network

Due to the short dwelling time and travel time between stations, no audible signal is required when a
passenger access door is released for opening in any unit intended to be used on Ile de France Express
network lines A B C D and E.

7.3.2.4. C l ear way s ( poi n t 4. 2. 2. 6)

Specific Case Great Britain, Northern Ireland and Ireland ‘P’

For reasons of restricted structure gauge, track curvature and consequent restricted vehicle width, it is
permissible for clause 4.2.2.6 (1st bullet) to be complied with only for access to priority seats.

This specific case does not prevent the access of TSI compliant rolling stock to the national network.

7.3.2.5. H e i g h t ch a n ges ( po i nt 4. 2. 2. 8)

Specific Case France ‘P’ for the ‘Ile de France’ network

For double deck trains, internal steps (other than those for external access) shall have a maximum height of
208 mm and a minimum depth of 215 mm, measured at the central axis of the stairs.

7.3.2.6. S te p p os i t i on for v e hi c l e ac ces s a nd egress (poi nt 4 .2 .2 .1 1 )

Specific case Estonia, Latvia and Lithuania ‘P’ for all rolling stock intended to stop, in normal operation, at
platforms of 200 mm height
12.12.2014 EN Official Journal of the European Union L 356/157

In such case, the values of δh, δν+ and δν– shall be according to the following table:

Table 18

Values of δh, δν+ and δν– for specific case Estonia, Latvia and Lithuania

δh mm δν+ mm δν– mm

on a straight level track 200 400 n.a.

Specific case Finland ‘P’

A supplementary step will be required for use on lines in Finland. This first useful step shall be such that
the maximum construction gauge of the vehicle meets the requirements of the specification referenced in
Appendix A, index 14 and the values of δh, δν+ and δν– shall be according to the following table:

Table 19

Values of δh, δν+ and δν– for specific case Finland

δh mm δν+ mm δν– mm

on a straight level track 200 230 160

on a track with a curve radius of 300 m 410 230 160

Specific Case Germany ‘P’ for all rolling stock intended to stop, in normal operation, at platforms of
960 mm height:
In such case, the values of δh, δν+ and δν– shall be according to the following table:

Table 20

Values of δh, δν+ and δν– for specific case Germany

δh mm δν+ mm δν– mm

on a straight level track 200 230 230

on a track with a curve radius of 300 m 290 230 230

Specific case Austria and Germany ‘P’ for all rolling stock intended to stop, in normal operation, at plat­
forms below 550 mm height
In such case, in addition to the requirements of point 4.2.2.11.1 (2), a step shall be available such that the
values of δh, δν+ and δν– shall be according to the following table:

Table 21

Values of δh, δν+ and δν– for specific case Austria and Germany for low platforms

δh mm δν+ mm δν– mm

on a straight level track 200 310 n.a.

On a track with a curve radius of 300 m 290 310 n.a.

L 356/158 EN Official Journal of the European Union 12.12.2014

Specific Case Ireland ‘P’ for all rolling stock intended to stop, in normal operation at platforms of 915 mm
height

In such case, the values of δh, δν+ and δν– shall be according to the following table:

Table 22

Values of δh, δν+ and δν– for specific case Ireland

δh mm δν+ mm δν– mm

on a straight level track 275 250 —

on a track with a curve radius of 300 m 275 250 —

Specific Case Portugal ‘P’ for the 1 668 mm gauge network

For rolling stock intended to operate on 1 668 mm track gauge network, the first useful step shall comply
with the values defined in point 4.2.2.11.1 (5) Table 9), including the rolling stock designed according inter­
operable gauges running over 1 668 mm track gauge or running over 1 435 mm on three rail track (1 668
and 1 435).

On 1 668 mm nominal track gauge network are allowed platforms with the height of 685 mm or 900 mm
above the rail running surface.

The design of entrance door sill of new commuter rolling stock shall be optimized for access from plat­
forms with height of 900 mm.

Specific Case Spain ‘P’ for the 1 668 mm gauge network

For rolling stock intended to run on Spanish railway lines with 1 668 mm track gauge, the position of the
first useable step will fit to the measures given in the following tables, depending on the line structure
gauge and on the platform height:

Table 23

Specific case for Spain — values of δh, δν+ and δν– and bq0 on a straight level track

On a straight level track

Line structure gauge

Step position GHE16

Three-rails track
GEC16 or GEB16
(note 1)
760 or 680 mm 550 mm

δh mm 275 275 255 316,5

δν+ mm 230

δν– mm 160

bq0 1 725 1 725 1 705 1 766,5

12.12.2014 EN Official Journal of the European Union L 356/159

Table 24

Specific case for Spain — values of δh, δν+ and δν– and bq0 on a track with a curve radius of 300 m

On a track with a curve radius of 300 m

Line structure gauge

Step position GHE16

Three-rails track
GEC16 or GEB16
(note 1)
760 or 680 mm 550 mm

δh mm 365 365 345 406,5

δν+ mm 230

δν– mm 160

bq0 1 737,5 1 737,5 1 717,5 1 779

Note 1: These values shall be applied where the common rail is located in the closest position to the platform. If the
common rail is in the farthest position to the platform, the position of the first usable step will fit the appropriate
measures depending on the line structure gauge and the platform height, as defined in the columns corresponding to the
1 668 mm track gauge case with two rails.

Specific Case United Kingdom ‘P’ for all rolling stock intended to stop, in normal operation at platforms of
nominal 915 mm height

It is permissible for passenger access steps for the vehicle to be designed to meet either the following values
when the vehicle is stationary at a GB nominal 915 mm high platform:

The values of δh, δν+ and δν– according to the following table:

Table 25

Values of δh, δν+ and δν– for specific case United Kingdom

δh mm δν+ mm δν– mm

on a straight level track 200 230 160

on a track with a curve radius of 300 m 290 230 160

Or, alternatively the position set out in the national technical rules notified for this purpose.
L 356/160 EN Official Journal of the European Union 12.12.2014

Appendix A

Standards or Normative Documents Referred to in this TSI

TSI Normative document

Index Characteristics to be assessed Point of this Annex Document N° Mandatory provisions

1 Dimensions of the lifts 4.2.1.2.2 EN 81-70:2003+A1:2004 Point 5.3.1, table 1

Tactile signage 4.2.1.10 Annex E.4

2 Design of escalators and moving 4.2.1.2.2 EN 115-1:2008+A1:2010

walks

3 Lighting on platforms 4.2.1.9 EN 12464-2:2014 Table 5.12, except

points 5.12.16
and 5.12.19

4 Lighting on platforms 4.2.1.9 EN 12464-1:2011 Point 5.53.1

5 Speech transmission index, 4.2.1.11 EN 60268-16:2011 Annex B

stations and rolling stock 4.2.2.7.4

6 Lighting in rolling stock 4.2.2.4 EN 13272:2012 Point 4.1.2

7 Safety, warning, mandatory 4.2.2.7.2 ISO 3864-1:2011 All

action and prohibition signs

8 Calculation of bq0 4.2.2.11.1 EN 15273-1:2013 Point H.2.1.1

9 Assessment of the Universal 6.1.3.1 TS 16635:2014 All

Toilet Module

10 Definition of colours 5.3.2.6 ISO 3864-1:2011 Chapter 11

ISO 3864-4:2011

11 Boarding device mechanical 5.3.2.8 FprEN 14752:2014 Point 4.2.2

strength 5.3.2.8 Point 5.4
Obstacle detection

12 Symbol for sign which identify Appendix N N.3 ISO 7000:2004 Symbol 0100
wheelchair accessible areas ISO 7001:2007 symbol PIPF 006

13 Symbol for sign indicating Appendix N N.3 ETSI EN 301 462 4.3.1.2
inductive loops (2000-03)

14 Specific case for Finland 7.3.2.6 EN 15273-2:2013 Annex F

12.12.2014 EN Official Journal of the European Union L 356/161

Appendix B

Temporary prioritization rule for the upgrade/renewal of stations

When renewed or upgraded, existing stations that have a daily passenger flow of 1 000 passengers or less,
combined embarking and disembarking, averaged over a 12 month period are not required to have lifts or ramps
where these would otherwise be necessary to provide a step free route if another station within 50 km on the same
route provides a fully compliant obstacle-free route. In such circumstances the design of stations shall incorporate provi­
sions for the future installation of a lift and/or ramps to make the station accessible to all persons with disabilities and
persons with reduced mobility. National rules shall be applied for organising the transport of persons with disabilities
and persons with reduced mobility by an accessible means between this non accessible station and the next accessible
station on the same route.
L 356/162 EN Official Journal of the European Union 12.12.2014

Appendix C

Information to be provided in a National Implementation Plan (NIP)

Context
— Setting the scene (facts and figures — social data — evolution of mobility needs and mobility impairments)
— Legislative background
— for the elaboration of the NIP (associations consulted, local transport authorities consulted, interface with other NIPs,
etc.)

Current situation
— Overview of the inventories: stations
— Overview of the inventories: rolling stock
— Overview of the inventories: operational rules

Definition of a strategy
— Prioritization rule,
— Criteria according to which subsystems are treated in the plan.

Technical and operational means

— Extent of the upgrade or renewal of stations and rolling stock
— All other works aimed at eliminating barriers to accessibility which are outside the scope of Article 20 of Directive
2008/57/EC
— Deployment of operational measures (assistance) to compensate the remaining lack of accessibility

Financing
— Cross-references to contract agreements (Directive 2012/34/EU art. 30 (1)) and public service contracts (Regulation
(EC) No 1370/2007 (2))
— Other resources

Follow-up and feedback

— Update of the inventory of assets and comparison with the objectives
— Update of the plan

(1) Directive 2012/34/EU of the European Parliament and of the Council of 21 November 2012 establishing a single European railway area
(OJ L 342, 14.12.2012, p. 32).
(2) Regulation (EC) No 1370/2007 of the European Parliament and of the Council of 23 October 2007 on public passenger transport
services by rail and by road and repealing Council Regulations (EEC) Nos 1191/69 and 1107/70 (OJ L 315, 3.12.2007, p. 1–13).
12.12.2014 EN Official Journal of the European Union L 356/163

Appendix D

Assessment of interoperability constituents

D.1 SCOPE
This Appendix indicates the assessment of conformity and suitability for use for interoperability constituents.

D.2 CHARACTERISTICS
The characteristics of the interoperability constituents to be assessed in the different phases of design, development and
production are marked by X in Table D.1.

Table D.1
Assessment of Interoperability Constituents.

1 2 3 4 5

Assessment in the following phase

Design and development phase Production phase

Interoperability Constituents and characteristics to be
assessed
Design review Review of Verification of
and/or Design manufacturing Type test conformity to
examination process type

5.3.1.1 Displays X X X

5.3.1.2 Platform ramps X X X

5.3.1.3 Platform lifts X X X

5.3.2.1 Interface of the door control device X X X

5.3.2.2 & 5.3.2.3 Standard toilets X X X

5.3.2.2 & 5.3.2.4 Universal toilets X X X

5.3.2.5 Baby nappy changing unit X X X

5.3.2.6 Call for aid device X X X

5.3.2.7 Displays X X X

5.3.2.8 Movable step and bridging plate X X X

5.3.2.9 On-board ramp X X X

5.3.2.10 On-board lift X X X

L 356/164 EN Official Journal of the European Union 12.12.2014

Appendix E

Assessment of the subsystems

E.1 SCOPE

This Appendix indicates the assessment of conformity of the subsystems

E.2 CHARACTERISTICS AND MODULES

The sub-system characteristics to be assessed in the different phases of design, development and production are marked
by X in Table E.1 for the infrastructure subsystem and Table E.2 for the rolling stock subsystem.

Table E.1

Assessment of the infrastructure subsystem (constructed and supplied as single entity)

1 2 3

Design and development

Construction phase
phase
Characteristics to be assessed
Design review and/or
Site Inspection
design examination

Parking facilities for persons with disabilities and persons with

X (X) (*)
reduced mobility

Obstacle-free routes X (X) (*)

Route identification X (X) (*)

Doors and entrances X (X) (*)

Floor surfaces X (X) (*)

Transparent obstacles X (X) (*)

Toilets X (X) (*)

Furniture and free-standing devices X (X) (*)

Ticketing/Counter or vending machine/Information counter/

X (X) (*)
Ticket control machine/Turnstiles/Customer Assistance points

Lighting X X

Visual information: signposting, pictograms, dynamic information X (X) (*)

Spoken information X X

Platform width and edge of platform X (X) (*)

End of platform X (X) (*)

Level track crossing at stations X (X) (*)

(*) As-built drawings shall be provided or a site inspection shall be carried out when the realization differs from the design rules or
drawings that were examined.
12.12.2014 EN Official Journal of the European Union L 356/165

Table E.2
Assessment of the rolling stock subsystem (constructed and supplied as serial products)

1 2 3 4

Design and development phase Production phase

Characteristics to be assessed Design review

and/or design Type Test Routine Test
examination

Seats

General X X

Priority Seats General X

Uni-directional seats X X

Facing seats arrangement X X

Wheelchair spaces X X

Doors

General X X

Exterior doors X X

Interior doors X X

Lighting X

Toilets X

Clearways X

Customer Information

General X X

Signage, pictogram and tactile information X X

Dynamic visual information X X

Dynamic Audible information X X

Height changes X

Handrails X X

Wheelchair accessible sleeping accommodation X X

Step position for vehicle access and egress

General requirements X

Access/egress steps X

Boarding aids X X X
L 356/166 EN Official Journal of the European Union 12.12.2014

Appendix F

Renewal or upgrade of rolling stock

Where rolling stock is renewed or upgraded, it shall comply with the requirements of this TSI; compliance with the
content of this TSI is not mandatory in the following cases:

Structures

Compliance is not mandatory if the work would require structural alterations to door portals (interior or external),
underframes, collision pillars, vehicle bodies, vehicle over-ride protection, or more generally is the work would necessi­
tate re-validation of the vehicle structural integrity.

Seats

Compliance with point 4.2.2.1 with regard to seat back grab handles is only mandatory if the seat structures are
renewed or upgraded within an entire vehicle.

Compliance with point 4.2.2.1.2 with regard to the dimensions of priority seats and around is only mandatory if the
seating layout is altered within an entire train and this can be achieved without reducing the existing capacity of the
train. In the last circumstance the maximum number of priority seats shall be provided, whilst maintaining existing capa­
city.

Compliance with requirements regarding headroom above priority seating is not mandatory if the limiting factor is a
luggage rack that is not being structurally altered during the renewal or upgrading work.

Wheelchair spaces

The provision of wheelchair spaces is only required when the seating layout is altered within a complete train formation.
However, if the entrance doorway, or clearways, cannot be modified to enable wheelchair access, a wheelchair space
needs not be provided if the seating layout is altered. Wheelchair spaces created in an existing rolling stock are permitted
to be arranged according to Appendix I, figure I4.

The provision of call for aid devices at the wheelchair positions is not mandatory if the vehicle does not have an elec­
trical communications system that can be adapted to include such a device.

The provision of a transfer seat is only mandatory when it does not require modifying the layout of an existing wheel­
chair space.

Exterior doors

Compliance with requirements to define the interior position of external doorways by contrast at floor level is only
mandatory when the floor covering is renewed or upgraded.

Compliance with requirements to provide door opening and closing signals is only mandatory when the door control
system is renewed or upgraded.

Full compliance with requirements regarding the position and illumination of door controls is only mandatory when the
door control system is renewed or upgraded and when the controls can be re-positioned without alteration to the
vehicle structure or door. However, in such an event, the renewed or upgraded controls shall be installed as close as
possible to the compliant position.

Interior doors

Compliance with the requirements for door control operation operating forces and positioning is only mandatory if the
door and door mechanism and/or control is being upgraded or renewed.

Lighting

Compliance with the requirement is not required if it can be established that there is insufficient capacity in the electrical
system to support additional load, or that such lighting cannot locally be accommodated without structural alterations
(doorways etc.).
12.12.2014 EN Official Journal of the European Union L 356/167

Toilets

Provision of a fully compliant universal toilet is only mandatory when existing toilets are being completely renewed or
upgraded and a wheelchair space is provided and a compliant universal toilet can be accommodated without structural
alteration to the vehicle body.

The provision of call for aid devices in the universal toilet is not mandatory if the vehicle does not have an electrical
communications system that can be adapted to include such a device.

Clearways

Compliance with the requirements of point 4.2.2.6 is only mandatory if the seating layout is altered within an entire
vehicle and a wheelchair space is being provided.

Compliance with the requirements for clearways between connecting vehicles is only mandatory if the gangway is being
renewed or upgraded.

Information

Compliance with the requirements of point 4.2.2.7 in respect of route information is not mandatory at renewal or
upgrade. However, where an automated route information system is installed as part of a renewal or upgrade
programme, it shall comply with the requirements of this point.

Compliance with the other parts of point 4.2.2.7 shall be mandatory whenever signage or interior finishes are renewed
or upgraded.

Height Changes

Compliance with the requirements of point 4.2.2.8 is not mandatory at renewal or upgrade, with the exception that a
contrasting warning band on step nosings shall be provided when tread surface materials are renewed or upgraded.

Handrails

Compliance with the requirements of point 4.2.2.9 is only mandatory where existing handrails are being renewed or
upgraded.

Wheelchair accessible sleeping accommodation

Compliance with the requirement to provide wheelchair accessible sleeping accommodation is only mandatory when
existing sleeping accommodation is being renewed or upgraded.

The provision of call for aid devices in the wheelchair accessible sleeping accommodation is not mandatory if the vehicle
does not have an electrical communications system that can be adapted to include such a device.

Step positions, steps and boarding aids

Compliance with the requirements of points 4.2.2.11 and 4.2.2.12 is not mandatory at renewal or upgrade, with the
exception that if moveable steps or other integral boarding aids are fitted, they shall comply with the relevant sub-
clauses in this point of the TSI.

However, if a wheelchair space in accordance with point 4.2.2.3 is created at renewal or upgrade, then it shall be manda­
tory to provide some form of boarding aid in accordance with point 4.4.3.
L 356/168 EN Official Journal of the European Union 12.12.2014

Appendix G

Passenger external doors audible warnings

Door opening — Characteristics

— A slow pulse multi tone (up to 2 pulses per second) of 2 tones emitted sequential.

— Frequencies

— 2 200 Hz +/– 100 Hz

— and:

— 1 760 Hz +/– 100 Hz

— Sound Pressure level

— To be provided by either:

— an adaptive audible warning device set at 5 dB LAeq min above ambient up to a max of 70 dB LAeq,T (+ 6/– 0)

— or a non-adaptive device set at 70 dB LAeq,T (+ 6/– 0)

— Internal measurement on the centre point of the vestibule at a height of 1,5 m above the floor level. (T = total
duration of the sound event) using measurement array (horizontal and then vertical) and averaged readings.

— External measurement, 1,5 m away from the body side door centreline at 1,5 m above the platform level.
(T = total duration of the sound event) using measurement array (horizontal) and averaged readings.

Door close — Characteristics

— A fast pulsed tone (6-10 pulses per second)

— Frequency

— 1 900 Hz +/– 100 Hz

— Sound Pressure level

— To be provided by either:-

— an adaptive audible warning device set at 5dB LAeq min above ambient up to a max of 70 dB LAeq,T (+ 6/– 0)

— or a non-adaptive device set at 70 dB LAeq,T (+ 6/– 0))

— Internal measurement on the centre point of the vestibule at a height of 1,5 m above the floor level. (T = total
duration of the sound event) using measurement halo (horizontal and then vertical) and averaged readings.

— External measurement, 1,5 m away from the body side door centreline at 1,5 m above the platform level.
(T = total duration of the sound event) using measurement halo (horizontal) and averaged readings.

Internal measurement method for passenger door audible warnings (Open and Close)

— Tests to be carried out in the vestibule using an averaged reading from a multiple microphone array (designed for
measuring horn noise in the cab in accordance with Commission Decision 2006/66/EC (1) Noise TSI); the array
consists of 8 microphones evenly spaced around a circle of radius 250 mm.

— Testing to be carried out with the array arranged horizontally (all microphones the same distance above the floor, as
shown in Figure G1). The average of the readings from all 8 microphones will be used for the assessment.

(1) Commission Decision 2006/66/EC of 23 December 2005 concerning the technical specification for interoperability relating to the
subsystem rolling stock — noise of the trans-European conventional rail system (OJ L 37, 8.2.2006, p. 1).
12.12.2014 EN Official Journal of the European Union L 356/169

Figure G1

Horizontal array set-up

External measurement method for Passenger door audible warnings (Open and Close)

— Tests to be carried out using an averaged reading from a multiple microphone array (designed for measuring horn
noise in the cab in accordance with 2006/66/EC Noise TSI); the array consists of 8 microphones evenly spaced
around a circle of radius 250 mm.

— For the external test the assumed platform height should be specific to the route on which the vehicle is designed to
be operated (if the operated route covers more than 1 height of platform then the lower height should be used
i.e. 760 and 550 mm high platforms are on the operated route then the test will be carried out for the lower which
would be 550 mm).

— Testing to be carried out with the array arranged horizontally (all microphones the same distance above the plat­
form) The average of the readings from all 8 microphones will be used for the assessment

In case an adaptive audible warning device is used, the device shall define the surrounding noise level prior to the
warning sequence. A frequency band from 500 Hz up to 5 000 Hz shall be taken in consideration.

Measurements to demonstrate compliance shall be carried out at three door locations on a train.

Note: the door should be fully open for the close test and fully closed for the open test.
L 356/170 EN Official Journal of the European Union 12.12.2014

Appendix H

Diagrams of priority seats

Key for figures H1 to H4

1 Measuring level for seating surfaces

2 Distance between facing seats
3 Headroom above seat

Figure H1

Priority seat headroom

Figure H2

Unidirectional priority seats

12.12.2014 EN Official Journal of the European Union L 356/171

Figure H3

Facing priority seats

Figure H4

Facing priority seats with table in stored position

L 356/172 EN Official Journal of the European Union 12.12.2014

Appendix I

Diagrams of wheelchair spaces

Figure I1

Wheelchair space in facing seating arrangement

1 Structure at end of wheelchair space

2 Front edge of passenger seat cushion
3 Wheelchair space

Figure I2

Wheelchair space in unidirectional seating arrangement

1 Structure at end of wheelchair space

2 Back of the front passenger seat
3 Wheelchair space
12.12.2014 EN Official Journal of the European Union L 356/173

Figure I3

Two facing wheelchair spaces

1 Structure at end of wheelchair space

2 Space between wheelchair spaces min. 250 mm
3 Wheelchair space

Figure I4

Two adjacent wheelchair spaces (applicable to upgraded/renewed rolling stock only)

1 Structure at end of wheelchair space

2 Structure in front of wheelchair space
3 Dual wheelchair space
L 356/174 EN Official Journal of the European Union 12.12.2014

Appendix J

Diagrams of clearways

Figure J1

Minimum clearway width from floor level to a height of 1 000 mm

1 Through section of clearway

2 Plan view at height range 25 — 975 mm from floor level

Figure J2

Minimum clearway profile between connecting vehicles of a single trainset

12.12.2014 EN Official Journal of the European Union L 356/175

Figure J3

Minimum clearway profile to and from wheelchair spaces

Appendix K

Table of the corridor width for wheelchair accessible areas in Rolling Stock

Table K1

Corridor clearway width (mm) 1 200 1 100 1 000 900 850 800

Door usable width, or a perpendicular 800 850 900 1 000 1 100 1 200
corridor clearway width (mm)
L 356/176 EN Official Journal of the European Union 12.12.2014

Appendix L

Reach zone of a wheelchair user

Figure L1

Reach range of a person in a wheelchair

1 comfortable reach range

2 seat reference point
12.12.2014 EN Official Journal of the European Union L 356/177

Appendix M

Wheelchair transportable by train

M.1 SCOPE
This appendix identifies the maximum engineering limits for a wheelchair transportable by train.

M.2 CHARACTERISTICS
The minimum technical requirements are:

Basic Dimensions
— Width of 700 mm plus 50 mm min each side for hands when moving
— Length of 1 200 mm plus 50 mm for feet

Wheels
— The smallest wheel shall accommodate a gap of dimensions 75 mm horizontal and 50 mm vertical

Height
— 1 375 mm max including a 95th percentile male occupant

Turning circle
— 1 500 mm

Weight
— Fully laden weight of 300 kg for wheelchair and occupant (including any baggage) in the case of an electrical wheel­
chair for which no assistance is required for crossing a boarding aid.
— Fully laden weight of 200 kg for wheelchair and occupant (including any baggage) in the case of a manual wheel­
chair.

Obstacle height that can be overcome and ground clearance

— Obstacle height that can be overcome 50 mm (max)
— Ground clearance 60 mm (min) with a upward slope angle of 10° on top for going forward (under the foot rest)

Maximum safe slope on which the wheelchair will remain stable:

— Shall have dynamic stability in all directions at an angle of 6 degrees
— Shall have static stability in all directions (including with brake applied) at an angle of 9 degrees.
L 356/178 EN Official Journal of the European Union 12.12.2014

Appendix N

PRM Signage

N.1 SCOPE
This appendix identifies specific signage for use on both infrastructure and rolling stock.

N.2 DIMENSIONS OF SIGNS

Infrastructure PRM signage dimensions shall be calculated according to the formula:
— Reading distance in mm divided by 250, multiplied by 1,25 = frame size in mm, where a frame is utilised.
The minimum tile size of rolling stock interior PRM signs shall be 60 mm with the exception of signs indicating utilities
in the toilets or in the nursery that can be smaller.
The minimum tile size of rolling stock exterior PRM signs shall be 85 mm.

N.3 SYMBOLS TO USE ON SIGNS

The signs provided for in point 4.2.1.10 shall have a dark blue background and a white symbol. Dark blue shall have a
contrast of 0,6 relatively to white.
Where those signs are placed on a dark blue panel, it is allowed to invert the colours of the symbol and the background
(i.e. dark blue symbol on a white background).

International wheelchair sign

The sign which identifies wheelchair accessible areas shall include a symbol in accordance with the specifications refer­
enced in Appendix A, index 12.

Inductive loop sign

The sign indicating where inductive loops are fitted shall include a symbol in accordance with the specification refer­
enced in Appendix A, index 13.

Priority seating sign

The sign indicating where there are priority seats shall include symbols in accordance with figure N1.

Figure N1

Symbols for priority seats