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Error Code 5. Access Denied

The document explains the 'Error Code 5: Access Denied' that occurs in the 3Shape Dental System, indicating insufficient rights for the 'Everyone' user to access the 3Shape folder. It provides a step-by-step solution to grant full access rights to the folder located at C:\Program Files\3Shape. Following the outlined instructions will resolve the error and ensure proper functionality of the applications.

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45 views2 pages

Error Code 5. Access Denied

The document explains the 'Error Code 5: Access Denied' that occurs in the 3Shape Dental System, indicating insufficient rights for the 'Everyone' user to access the 3Shape folder. It provides a step-by-step solution to grant full access rights to the folder located at C:\Program Files\3Shape. Following the outlined instructions will resolve the error and ensure proper functionality of the applications.

Uploaded by

pierc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Error Code 5: Access Denied (Systemfehlercode 5.

Zugriff verweigert)

This document describes why the “Error Code 5: Access Denied” error may occur and how it can be solved.

Symptoms:
When opening an application included in the 3Shape Dental System following error message may come up
(below is from a German system: Systemfehlercode 5. Zugriff verweigert):

The English version of the error message would be:

Problems occurred with reading materials file


Please run the Dental system Control Panel to fix errors in the material relations.
Error Code 5: Access Denied

Except for the “Error Code 5: Access Denied” part the text may vary slightly.

The above shown error message is from Dental Manager 2009-1 2.5.5.1 but may occur with other
applications and versions.

Cause:
The problem occurs because the Windows user called “Everyone” (German: Jeder) has not been granted
sufficient rights to the 3Shape folder.

1 DSTech#10
Solution:
To fix this problem you must make sure that the user called “Everyone” (German: Jeder) has full access
rights to the folder C:\Program Files\3Shape on the server.

To do so:

• Go to “C:\Program Files\” (German: “C:\Programme\”)


• Right click the “3Shape” folder and choose "Properties" (German: “Eigenschaften”)
• Click on the “Security” tab (German: Sicherheit)
• Make sure that all the necessary rights have been granted:
o Highlight “Everyone” (German: Jeder) and make sure there is a checkmark in “Full control”
(German: Vollzugriff). If “Everyone” does not exist then:
 Click “Add” (German: Hinzufügen)
 Type “Everyone” (German: Jeder) and click ”OK”
 Make sure it has full access rights

o Click “Advanced” (German: Erweitert) and make sure that there are checkmarks in:
 Inherit from the parent the permissions entries …
(German: Berechtigungen übergeordneter Objekte, soforn…)
 Replace permission entries on all…
(German: Berechtigungen für alle untergeordneten Objekte durch...)
 When clicking ”OK” the rights will be updated for all subfiles. This may take several
minutes:

• Click “OK” to the “Properties” form.

2 DSTech#10

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