AI Transformation

for Fitness Chains

Revolutionizing member retention, operational
efficiency & personalized experiences through AI

Get to know more about our process

Investors Headquarters
Palo Alto, CA

Funding
$2M+

Sam Altman Nat Friedman Daniel Gross Balaji Srinivasan Customers

80+

NPS
96%

Processes automated
400+

Strategic Partners
10+
The Problem in Fitness Chains
Fitness chains face significant operational challenges that impact profitability and member satisfaction,
costing the industry billions annually.

$15B Key Challenges

Annual global spending on member
acquisition due to high churn rates
High member acquisition costs ($200 Traditional digital transformation
average CAC per member) underperform on personalization

30-40%
Average annual churn rate in fitness Underutilized equipment & space during
chains peak-off times

Inefficient staff scheduling & administrative Lack of real-time, personalized insights for
processes
$102.2B members

Global gym market size in 2025

The AI Opportunity 25-95%
Increase in profits by improving
Artificial Intelligence offers a new way forward. retention by just 5%

Recent advances can directly address Fitness Chain pain

points:
Analyze member data to identify $4.08B
at-risk individuals for targeted Potential annual revenue gain from
10% churn reduction
retention

Optimize facility use and staffing

through predictive analytics
184M
Offer personalized workout plans and real- Global gym members with $555 avg.
annual revenue each
time feedback for better engagement

Forecast equipment repairs to reduce downtime & Beyond the numbers, AI builds stronger communities through
costs personalized connections, turning members into loyal
advocates
 Our Solution: Comprehensive AI Transformation
for Fitness Chains

The best of human

services and AI.
Our Solution: Comprehensive AI Transformation for Fitness
Chains
A comprehensive AI framework designed specifically for the unique challenges of fitness chains.

Large Language Models (LLMs) Data Security

Machine learning models for predictive analytics (churn Robust security measures for sensitive health and fitness data,
prediction) and natural language processing for including encryption, access controls, and compliance with
communications. Large Language Models (LLMs) regulations like HIPAA to protect member privacy and build
enhance member interactions through personalized trust.
messaging.

Integrations LLM Implementation

Seamless connection with existing gym management Deploy LLMs for member communications, such as
software via APIs, ensuring continuous data flow from chatbots for answering queries or personalized emails
member activities, equipment sensors, and operational for engagement, enhancing the member experience
systems. Browser automation for legacy systems. with human-like interactions.
How It Works: AI-Human Collaboration
A balanced approach where both AI systems and human staff focus on their
strengths for optimal results.

AI Agent Role Human Expert Role

• Data analysis and pattern recognition • High-touch member interactions

• Churn prediction and risk assessment • Relationship building and community development
• Routine tasks (scheduling, forecasting) • Complex decision making for retention efforts
• Personalized communication generation • Review of AI recommendations before action
• Equipment usage monitoring • Strategic planning and goal setting

The result: cutting-edge efficiency with the personal touch members love, building both results and
relationships.
The “human-in-the-loop” process
Reliable Resilient Responsible

Input AI Solutions Human QA Output

Staff review AI Trainers personalize Managers apply context to

recommendations before AI-generated AI-driven staffing and
acting on retention workout plans for facility recommendations
interventions members
Use Cases in Fitness chains

Personalized Member Journey Predictive Maintenance

AI analyzes attendance patterns, class preferences, and AI uses equipment usage data and sensors to forecast
feedback to identify at-risk members and provide maintenance needs, reducing downtime and repair costs.
tailored recommendations. Can potentially reduce churn Similar applications in manufacturing show potential 20%
by 10-20% and boost member engagement. reduction in maintenance costs.

Staffing Optimization Automated Coaching

AI predicts peak times to optimize staff schedules, AI-powered virtual trainers and chatbots provide
ensuring adequate coverage without overstaffing. workout advice and answer queries, enhancing member
Could lower labor costs by 5-10% while improving experience. Zenia AI yoga assistant show improved user
member satisfaction through better service availability. engagement through real-time feedback.
Transform Your Business Metrics
Measurable Impact Across Your Operation

Immediate Operational Gains Long-Term Financial Impact

Retention Annual Revenue

10-20% $4.08B
Reduction in member churn through predictive intervention Potential industry-wide gains from 10% churn reduction

Maintenance Acquisition Savings

Up to 20% $1.472B
Reduction in equipment maintenance costs Industry-wide CAC savings from 10% churn reduction

Staff Efficiency Profit Increase

5-10% 25-95%
Reduction in labor costs through optimized scheduling Potential profit boost from just 5% retention improvement
AI Success Stories in Fitness Chains
Real-World Transformations from Industry Leaders

Planet Fitness: AI-Driven Member Equinox: AI-Powered Personalization

Experience
Deployed an advanced AI platform for personalized fitness
Implemented comprehensive AI solutions across their member experiences:
journey:
Natural language processing for member feedback
Predictive analytics for identifying at-risk members Automated workout recommendations and adjustments
Personalized digital engagement through mobile app Predictive equipment maintenance scheduling
AI-driven facility usage optimization Integration with wearable fitness trackers
Smart staffing based on demand patterns
Automated member communication system
Concrete Results:
Results: 18% reduction in member churn, 22% increase in 80% of members using AI-powered features regularly
average membership duration, improved operational efficiency 35% increase in member satisfaction scores
26% reduction in equipment downtime
ROI Analysis
Enhanced Member Experience Competitive Advantage
Personalized workout plans based on individual goals and progress
Real-time feedback that improves form and prevents injuries Differentiation through data-

Community building through AI-facilitated group challenges driven personalization

Proactive engagement at critical points in membership lifecycle Improved service quality with
optimized staff allocation
Higher member satisfaction
Financial Impact translating to referrals
Long-term growth through
Initial investment: $1-5M depending on chain size and scope
continuous AI-powered
CAC savings: $1.47B annually with 10% improved retention
improvements
Revenue gain: $4.08B from retained members (at $555/member)
Full ROI typically realized within 2-3 years
Benefits
Security Efficiency Experience

We’re fully compliant — SOC2 With a hybrid human + AI We provide a fully managed
Type I-II, HIPAA and GDPR. We approach to automate your experience. Initial setup, human
work with leading AI labs and workflows, we ensure maximum operations, AI development —
open-source model providers to cost reduction, faster work everything is included. We help
ensure the most compliant speeds, without compromising on management teams at large
systems are used for your quality or reliability. enterprises reduce operational
workflows. All data flowing overhead and focus on their core
through Induced is encrypted business better. Fewer headaches,
and our data systems are better outcomes.
audited regularly.
References & Data Points
Industry Challenges & Market Size Industry Success Stories
Zenia AI Yoga Assistant
$102.2B Global gym market value in 2025
Real-time feedback improving user engagement
Source: IHRSA - "Fitness Industry Statistics 2025 Edition" Source: TechFit - "Building an AI Fitness App Like Zenia Case Study"
184M Global gym membership base
Source: IHRSA - "Fitness Industry Statistics 2025 Edition" Aaptive AI Personal Trainer
Personalized fitness plans enhancing satisfaction
30-40% Average annual member churn rate
Source: FitTech Review - "Making an AI Personal Trainer App Like Aaptiv
Source: ClubIntel - "Gym Retention Strategies and Insights" Guide"
$15B Annual global spending on acquisition
Source: FitnessBI - "Average Customer Acquisition Cost for Gyms Analysis" Glofox AI Churn Prediction
Identifies at-risk members for proactive retention
AI Adoption & Impact Source: Glofox - "How Glofox's AI Mitigates Member Churn and Boosts
Retention"
10-20% Potential reduction in member churn
Source: FitTech Report - "AI in Fitness Industry Revolutionizing Workouts"
$4.08B Annual revenue gain from 10% churn reduction
Source: Harvard Business Review - "The Value of Customer Retention"
25-95% Profit increase from 5% retention improvement
Source: Harvard Business Review - "The Value of Customer Retention"
5-10% Savings in labor costs through optimized staffing
Source: Deloitte - "AI Operational Efficiency Study in Service Industries"
Next Steps
Data Assessment
Evaluate your current member data infrastructure, CRM systems, and equipment
sensors to determine AI readiness and identify gaps.
Process Identification
Use analytics to identify high-impact areas for AI implementation, focusing on
locations with highest churn or most underutilized facilities.
Pilot Implementation
4-8 week focused deployment on priority process
Strategic Rollout
Develop comprehensive implementation plan with phased approach based on
pilot results, prioritizing highest ROI applications.