EDA 1201 Summarised
EDA 1201 Summarised
Meaning of organization
▪ For instance, when someone says, "It's still under organization," they are
referring to the ongoing process of arranging or coordinating something.
Types of organizations
1. Classification by Objectives: The objectives of organizations determine what they
do and shapes their identity and mission.
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3. Classification by Structuring: Organizations can further be categorized based on the
degree of structuredness in their operations.
▪ Informal organizations have looser structures and rely on social norms and
personal relationships to guide their actions.
Bureaucracy:
Bureaucracy refers to the formal organization of talents, interests, and efforts within an
institution to efficiently deliver services, such as education. It involves hierarchically
ordered functions to achieve the organization's objectives, such as educating students.
• While formal bureaucracies have clearly defined roles and functions for each
member, informal influences also exist within these organizations. People's
behavior within a formal structure can be both rational and irrational, leading to
informal interactions and relationships.
• Every formal organization, including schools, has an informal structure alongside its
formal hierarchy. This informal structure involves social relationships and networks
that develop among staff members, often based on factors like seniority,
competence, or personal connections.
• Bureaucratic organizations are often resistant to change due to the stability of their
defined roles and functions. However, changes in bureaucratic structures can occur
more easily when authority is centralized rather than shared among conflicting
groups.
▪ Schools need clear goals for direction and purpose so, school administrators
must align decisions with these goals for effectiveness.
4. Power Centers: Power centers refer to the distribution of authority and decision-
making within the organization.
The classical theory of organization emerged during the early 20th century and forms the
foundation of modern organizational thought. It encompasses two main perspectives:
scientific management and administrative management.
1. Scientific Management:
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Frederick W. Taylor is often regarded as the father of scientific management. His approach
revolutionized the way organizations viewed work processes and employee productivity.
1. Scientific Job Analysis: Determining the "one best way" to perform tasks through
observation, data gathering, and measurement.
Criticism:
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3. Commanding: Issuing instructions and guiding subordinates in their roles.
Besides the five basic management functions, Fayol, identified fourteen principles he felt
should guide the management of organizations. He found them useful during his
experience as a manager:
Division of labor: Specialization allows for improved efficiency through the reduction of
waste, increased output, and simplification of job training. Employees
focus on specific tasks based on their skills and expertise.
Authority: Managers have the right to give orders and the power to extract
obedience, while employees have the responsibility to carry out assigned
duties. Clear lines of authority ensure effective decision-making and
coordination.
Discipline: Employees must respect the rules and agreements established within
the organization. Discipline ensures order and consistency in operations.
Unity of Each employee should receive orders from only one superior to avoid
Command: confusion and conflicting directives.
Unity of Activities with the same objectives should be grouped under one plan
Direction: and one manager to ensure coordination and alignment towards
common goals.
Remuneration: Compensation should be fair and satisfactory for both employees and
the organization, considering factors such as skill, effort, and market
conditions.
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Centralization: The degree of centralization should be determined by factors such as the
organization's size, complexity, and environmental uncertainty.
Centralization refers to the concentration of decision-making authority at
the top of the hierarchy.
Scalar Chain: The chain of command represents the formal line of authority from the
highest to the lowest ranks. Clear communication channels ensure that
instructions are transmitted efficiently and accurately.
Order: There should be a place for everything, and everything should be in its
place. Organized workplaces enhance efficiency and productivity.
Equity: Fairness and justice should prevail in all dealings with employees,
fostering trust and goodwill within the organization.
Esprit de Corps: Building harmony and unity among employees fosters a positive work
environment and enhances morale and productivity.
These principles, although formulated over a century ago, remain relevant in contemporary
management practice. They provide managers with a comprehensive framework for
organizing, leading, and controlling their organizations effectively.
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Criticism:
1. Some critics argue that Fayol's principles lack adaptability in dynamic and complex
organizational environments.
2. The principles were criticized for their hierarchical and rigid approach, which may
not be suitable for all types of organizations.
3. Fayol's focus on top-down management and formal authority structures has been
challenged in modern management contexts emphasizing collaboration and
empowerment.
2. Hierarchy of Authority: This is the chain of command where authority flows from top
management to lower-level employees. This hierarchy ensures that decisions are
made efficiently at each level and that individuals are held responsible for their
actions, but if it's too strict, it can kill creativity.
3. Impersonality: It's about making decisions based on rules, not personal feelings.
This keeps things fair but can make it hard to understand individual needs.
4. Formal Rules and Procedures: All events and activities must be recorded and all
office holders are expected to follow recorded rules, regulations and procedures.
5. Merit-Based Selection and Promotion: Employees are selected and promoted based
on their qualifications, skills, and performance rather than personal connections or
nepotism. This ensures that the most qualified individuals are appointed to positions
of authority.
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Gullick (7 principles = POSDCoRB). [ a.k.a. Functions of educational administration ]
Luther Gulick and Urwick, along with Lyndall Urwick, expanded on Henri Fayol's five
functions of management by introducing the acronym POSDCORB, which stands for:
3. Gulick's model helped managers to identify key areas of focus and prioritize their
efforts in managing organizational activities effectively.
Criticism:
1. Some critics argue that POSDCORB oversimplifies the complexities of
organizational management by reducing it to a set of discrete functions.
2. The model may not fully account for the dynamic and interconnected nature of
organizational processes in today's complex business environment.
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3. Critics also suggest that POSDCORB places excessive emphasis on formal
structures and processes, potentially overlooking the importance of informal
relationships and networks within organizations.
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associates Fritz Roethlisberger and William Dickson, these studies revealed profound
insights into the impact of social and psychological factors on workplace productivity and
employee behavior.
In the Relay Assembly Test Room experiments, despite variations in lighting and work
conditions, productivity consistently improved in both the control and experimental groups.
This unexpected result led researchers to conclude that social factors such as morale, a
sense of belonging, and effective management practices played a crucial role in enhancing
productivity. Similarly, in the Bank Wiring Observation Room experiments, where workers
were paid based on piecework incentives, informal group norms emerged, significantly
shaping individual behavior and output.
Mayo and his associates conducted extensive interviews and observations, involving over
20,000 employees, which further supported the importance of human-social elements in
the workplace. They highlighted the significance of factors such as motivation, leadership,
participative decision-making, and effective communication in fostering a positive work
environment and enhancing productivity.
The human relations movement was not confined to Mayo and his team; it encompassed
contributions from various scholars such as Kurt Lewin, Carl Rogers, Jacob Moreno,
William Whyte, and George Homans. Lewin emphasized group dynamics and the benefits
of democratic leadership, while Rogers's client-centered therapy principles provided
insights into understanding individual behavior in organizations. Moreno's sociometric
technique, Whyte's studies on work group behavior, and Homans's general theory of small
groups further enriched the understanding of human relations in the workplace.
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The major assumptions of the human relations approach include the following ideas:
1. People at work are motivated by both social needs and economic rewards.
2. How workers feel about their job—like if they feel recognized, belong, and safe—is
more important for their morale and productivity than the physical work conditions.
3. How individuals think, feel, and understand things affects how they behave at work.
4. In any workplace, people naturally form groups that can either help or get in the way
of leadership. These informal groups create their own rules and ways of behaving,
which affect how individuals and groups act.
5. Workers are happier and work better when their leaders support them. Happier
workers also tend to be more productive.
6. Communication, power, influence, authority, motivation, and how people handle each
other are all important within a workplace. It's especially important for bosses to
communicate well with their staff, using a democratic style rather than being too
bossy
Educational Administration
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• Both administration and management involve similar elements such as planning,
organizing, staffing, budgeting, coordinating, reporting, and evaluating.
Administration operates on a smaller scale compared to management.
Organization and management are sometimes used interchangeably because organization
refers to the structure of an enterprise, while management involves directing work and
resource utilization.
What is a theory?
• A theory is a systematic set of ideas, definitions, and statements that explain and
predict events.
• It's not personal, a dream, philosophy, or a taxonomy. Theories are universal and
based on what "is," not what "ought to be."
• They consist of assumptions from which we can derive empirical laws using logical
procedures.
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Value/use of a theory:
• Theories help us understand and predict phenomena by describing relationships
between variables.
• They provide a framework for explaining why things happen and how they're
connected.
• The ultimate function of a theory is to explain phenomena and guide empirical
research.
• Theories allow for cumulative research, building upon earlier findings and refining
our understanding.
• They serve as a basis for generating hypotheses and making rational decisions in
practice.
• In educational administration, a good understanding of theories can make
administrative decisions more scientific and effective.
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To apply McGregor's Theory X and Theory Y to motivate workers, managers can consider
the following strategies tailored to each theory:
For Theory X:
1. Clearly communicate job responsibilities and performance standards to employees.
2. Implement a system of rewards for meeting expectations and consequences for not
meeting them.
3. Offer regular supervision and guidance to ensure employees stay on track with their
work.
4. Provide specific instructions and closely supervise employees' work to ensure
productivity.
5. Provide training opportunities to improve employees' skills and knowledge, which
can help address any perceived deficiencies in performance.
For Theory Y:
1. Allow employees to have more control over their work and decision-making
processes.
2. Offer opportunities for employees to develop their skills, take on new challenges,
and advance within the organization.
3. Provide regular feedback and recognition for employees' accomplishments to
reinforce positive behavior.
4. Create a positive and supportive workplace culture where employees feel valued,
respected, and trusted.
5. Involve employees in decision-making processes and encourage collaboration
among team members to foster a sense of ownership and engagement
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Here's how to apply it to motivate workers effectively:
1. Physiological Needs: Provide fair pay, basic amenities, and comfortable working
conditions.
2. Safety and Security: Ensure a safe environment, job stability, and benefits like health
insurance.
3. Social Needs: Encourage teamwork, positive relationships, and open
communication.
4. Esteem Needs: Recognize achievements, offer opportunities for growth and
advancement.
5. Self-Actualization: Support personal and professional development, encourage
creativity and autonomy
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demands and expect compliance. E.g., a CEO is considered to have legitimate power
because of his/her formal job authority.
• Reward Power: Derives from the capacity to provide rewards to others, such as
praise, recognition, or opportunities.
• Expert Power: Based on a person's superior skills, knowledge, or expertise, as
perceived by others. To earn ‘expert power’ the expert has to be willing to share their
‘hard earned knowledge’.
• Referent Power: Arises from followers' loyalty, respect, friendship, or desire to
associate with the person.
• Coercive Power (Punitive): Exercised through fear, derived from the perceived
capacity to penalize or punish noncompliance.
Sources of Power:
1. Knowledge as Power: Individuals or groups with crucial knowledge hold power,
especially when they use it to advance organizational goals.
2. Control of Resources as Power: Departments, groups, or individuals who control
essential or scarce resources hold significant power within organizations. This
includes financial, human, and material resources.
3. Decision Making as Power: Managers hold considerable power due to their authority
to make decisions.
• Cultural differences sometimes influence the relationship between decision-
making and power dynamics within organizations.
4. Networks as Power: Individuals with extensive networks of connections, both within
and beyond the organization, hold more power. Being central to a diverse network
enhances power by facilitating knowledge gathering, distribution, and the ability to
influence others.
Types of Authority:
Max Weber identified three types of legitimations for rulers and managers:
• Legal Authority: Based on a system of rules and procedures, administered by
appointed or elected individuals.
• Traditional Authority: Rooted in long-standing customs or traditions, where power is
inherited or passed down.
• Charismatic Authority: Stemming from a leader's personal qualities or charisma,
inspiring followers to grant authority willingly.
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Power-Authority Relationships:
• Authority is often a manifestation of power, where individuals with authority are
expected to exercise power within certain boundaries.
• Effective management authority relies on a combination of legal, traditional, and
charismatic authority, depending on the situation and the individual's attributes.
• Leadership built on relationships and motivation may not always rely on overt power
or authority, but rather on influencing and inspiring others.
The relationship between Weber’s three types of authority and the five types of personal
power is set out below.
Leadership, as a term has been in use for about two hundred years, derived from the term
"leader" which appeared as early as A.D. 1300.
• Different definitions of leadership exist. Leadership has been defined in terms of
traits, behaviors, influences, interaction patterns, role relationships, and occupation
of a position
• Notable definitions from different scholars are presented, highlighting leadership as
a power relationship, interpersonal influence, interaction process, structure initiation,
and more.
Leadership involves intentional influence over others to guide, structure, and facilitate
activities and relationships in a group or organization.
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Management Vs Leadership
Aspect Management Leadership
Focus Focuses on Tasks, processes, Focuses on people, vision, and inspiration
and operations
Approach to Focuses on skills and technical Embraces mistakes, takes risks, listens,
Mistakes expertise, keeps emotional and learns from others.
distance
Personal Emphasizes skills and technical Values qualities like enthusiasm, integrity,
Qualities expertise, encourages courage, and humility, fosters empathy, and
emotional distance recognizes the value of others.
Theories of leadership
Trait Theory:
1. Origins:
• Rooted in the belief that leaders are born, not made.
• Emerged from efforts to identify specific traits that distinguish leaders from
non-leaders.
• Early focus on great leaders and their inherent qualities.
2. Key Concepts:
• Leadership traits: Identifiable characteristics believed to contribute to
effective leadership.
• A Trait can be defined as an inherent characteristic of a person
• Examples include personality strength, intelligence, dominance, self-
confidence, and integrity.
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These traits below are considered important in successful leaders:
1. Dominance: Leaders who want to take charge without being overly controlling or
intimidating.
2. High Energy: Leaders with drive, stamina, and the ability to tolerate stress well, while
remaining enthusiastic and hopeful.
3. Self-confidence: Leaders who have confidence in their judgment, decision-making,
ideas, and capabilities, influencing their followers positively.
4. Locus of Control: Leaders with an internal locus of control believe they control their
fate and take responsibility for their behavior and performance.
5. Stability: Leaders who are emotionally in control, secure, positive, and oriented
toward self-improvement rather than defensiveness.
6. Integrity: Leaders who demonstrate honest and ethical behavior, essential for
building trusting relationships.
7. Intelligence: Leaders with above-average intelligence and the ability to think
critically, solve problems, and make decisions.
8. Flexibility: Leaders who can adjust to different situations and adapt to rapid
changes in the business world.
9. Sensitivity to Others: Leaders who understand group members as individuals,
empathize with them, and treat them as valuable assets in today's global economy.
Behavior Theory:
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Contingency Theory
1. Fiedler’s Contingency Leadership Theory:
• Focuses on the interaction between leadership style and situational variables.
• Leaders are categorized as task-oriented or relationship-oriented.
• Effectiveness depends on matching leader style with the situation.
• This theory laid the groundwork for understanding how situational variables
impact leadership effectiveness.
Situational Theory
• Emerged due to behavior theory’s limitations in explaining leadership effectiveness
within diverse organizational environments. While behavior theory aimed to identify
specific leader behaviors, it struggled to accommodate the complexities of various
situations and their impact on leadership outcomes.
• This theory emphasizes the idea that effective leadership is contingent upon the
unique circumstances faced by leaders. It suggests that analyzing leadership
behaviors in relation to specific environments and situations is crucial, rather than
applying universal leadership principles.
• Posits that effective leadership is defined by the actions taken by leaders in
response to the unique challenges and opportunities presented by different
situations.
• Situational leadership behaviors are influenced by both internal factors within
organizations (e.g., structure, culture) and external factors (e.g., market conditions,
industry trends).
• Situational theorists stress the significance of aligning leadership behaviors with the
specific needs and characteristics of the situation at hand to maximize
effectiveness
Leadership Styles
1. Autocratic Leadership:
• Explanation: The leader holds total authority and makes decisions alone
without input from others. They impose their will on the team without
allowing challenge.
• Example: Dictators, monarchs, or leaders in organizations where strict control
is necessary.
2. Bureaucratic Leadership:
• Explanation: Leaders rely on structured procedures and adherence to
established measures. They often prioritize following rules over exploring
new solutions.
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• Example: Leaders in government, universities, or hospitals where adherence
to regulations and protocols is crucial.
3. Charismatic Leadership:
• Explanation: Charismatic leaders inspire and energize team members through
their dynamic personality and vision. They often become the driving force
behind team success.
• Example: Visionary CEOs like Steve Jobs or Elon Musk, who inspire their
teams with their passion and vision.
4. Democratic Leadership:
• Explanation: The leader encourages input from team members in decision-
making, fostering satisfaction and ownership among employees.
• Example: Leaders who involve their team in decision-making processes
through brainstorming sessions or team meetings.
5. Laissez-faire Leadership:
• Explanation: Leaders provide minimal supervision and allow team members
to make decisions independently. They offer little guidance or feedback.
• Example: Leaders who trust their team's expertise and allow them to work
autonomously, such as in creative industries or research teams.
6. People-Oriented Leadership:
• Explanation: Leaders focus on supporting, training, and developing personnel
to increase job satisfaction and performance.
• Example: Managers who prioritize employee well-being, provide mentorship,
and create a positive work environment.
7. Servant Leadership:
• Explanation: Leaders prioritize the needs of their team members and act as
facilitators rather than authoritative figures.
• Example: Leaders who empower their team by providing resources, support,
and guidance to help them succeed.
8. Task-Oriented Leadership:
• Explanation: Leaders focus on specific tasks assigned to each employee to
achieve goals. They prioritize job completion over team dynamics.
• Example: Project managers who allocate tasks, set deadlines, and ensure
project objectives are met.
9. Transactional Leadership:
• Explanation: Leaders motivate team members by rewarding or punishing
based on performance. They focus on achieving predetermined goals through
exchanges with their team.
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• Example: Sales managers who offer bonuses for meeting targets or
disciplinary action for underperformance.
10. Transformational Leadership:
• Explanation: Leaders motivate teams to be effective and efficient by focusing
on communication, vision, and the big picture.
• Example: Inspirational leaders who lead by example, articulate a clear vision,
and empower their team to achieve organizational goals.
11. Environmental Leadership:
• Explanation: Leaders nurture the organizational environment to influence
individuals' perceptions and behaviors. They rely on group dynamics and
culture to inspire and develop leaders at all levels.
• Example: Leaders who shape organizational culture through values, norms,
and behaviors, fostering a positive and collaborative work environment
Roles of DOS
1. Provides clear and inspirational leadership on all academic issues
2. Monitors and evaluates academic performance and data
3. Supports individual pupils and class learning needs
4. Develops, reviews, and implements curriculum-related policies, schemes of work,
and academic handbooks
5. Manages pupil assessment and reporting systems
6. Membership of the Senior Management Team and Education Committee
7. Manages Heads of Departments and academic staff
8. Coordinates staff appraisal system and professional development
9. Coordinates and monitor work sampling, book checks, and lesson observations
10. Organizes and administers exams, assessments, and tests
11. Produces the annual timetable and class arrangements
12. Coordinates Teaching Assistants and educational resources
13. Establishes educational resources and budgets
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• Assesses and evaluates methods to improve the department's performance
• Manages the department's daily affairs and administrative tasks
• Schedules and conduct departmental meetings
• Ensures all lessons are covered, even in the absence of department members
In a school setting, the head teacher is the Human Resource Manager while staff and
students are the Human Resources.
Recruitment:
This is the process of finding and attracting the potential resources for filling up the vacant
positions in an organization.
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It is a process of identifying the jobs vacancy, analyzing the job requirements, reviewing
applications, screening, shortlisting and selecting the right candidate.
1. Planning: Identify staffing needs, develop job descriptions, and set criteria.
2. Sourcing: Advertise the job, utilize recruitment agencies, and network for potential
candidates.
6. Onboarding: Integrate new hires into the organization through orientation, training,
and mentorship.
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7. Background Checks: Conducting background checks to verify candidates'
credentials, certifications, and suitability for working with children.
Performance appraisal
Performance appraisal is a systematic evaluation of an employee’s job performance and
contributions to a company over a specific period. It involves assessing an individual based
on a set of predetermined criteria, such as work ethic, attitude, attendance, and mastery of
their role.
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2006. If the termination is immediate, provide payment in lieu of notice as per the
Act.
4. Conduct Disciplinary Proceedings (if necessary): If the termination is due to
misconduct or serious breach of contract, follow the disciplinary procedures
outlined in the teacher's employment contract and the relevant employment laws.
This may involve conducting a disciplinary hearing and giving the teacher an
opportunity to respond to the allegations.
5. Document the Termination: Document all aspects of the termination process,
including the reasons for termination, any disciplinary proceedings conducted, and
the notice or payment provided to the teacher.
6. Provide Final Payments: Ensure timely payment of any outstanding wages, benefits,
leave days, or other entitlements owed to the teacher upon termination, as per the
Employment Act and the teacher's employment contract.
7. Issue Certificate of Service: Upon the teacher's request, provide a certificate of
service containing relevant details such as employment dates, job title, and reason
for termination, as outlined in the Act.
8. Notify Relevant Authorities: If the termination affects multiple employees (10 or
more), notify the Commissioner of labor and relevant labor Unions as required by
law.
9. Handle Repatriation (if applicable): If the teacher was working away from their
home area and the termination triggers repatriation obligations, ensure compliance
with the relevant provisions of the Employment Act regarding repatriation.
10. Ensure Compliance with More Favorable Contractual Provisions: If the teacher's
employment contract includes more favorable termination provisions than those
outlined in the Act, ensure compliance with these provisions.
11. Avoid Unlawful Termination: Ensure that the termination is not based on
discriminatory grounds prohibited by the Act, such as pregnancy, religion, or political
opinion.
12. Seek Legal Advice if Needed: If unsure about the termination process or legal
requirements, seek legal advice from employment law experts to ensure compliance
and minimize the risk of legal disputes.
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