A Sustainable Digital Transformation in Healthcare
A Sustainable Digital Transformation in Healthcare
A Sustainable Digital
Well-Being: An Overview,
Challenges, Blockchain
*
Faisal Hameed and Khizar Hameed
doi: 10.20944/preprints202308.0867.v2
technology; blockchain; security and privacy; design goal; society; environmental; financial)
Copyright: This is an open access article distributed under the Creative Commons
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Review
A Sustainable Digital Transformation in Healthcare
and Well-Being: An Overview, Integration, Design
and Security Challenges, Blockchain Technology,
Applications, and Future Research Directions
Faisal Hameed 1,2,3, * and Khizar Hameed 4
1 Tasmanian School of Business and Economics, University of Tasmania, 7005, Australia;
faisal.faisal@utas.edu.au
2 International Pathway College, University of Tasmania, 7005, Australia
3 UP Education Australia Pty Ltd, Sandy Bay Campus, Hobart, 7005, Australia
4 School of Information and Communication Technology, University of Tasmania, 7005, Australia;
hameed.khizar@utas.edu.au
* Correspondence: faisal.faisal@utas.edu.au
Abstract: Good health and well-being is one of the essential SDGs that ensure healthy lives and
promote well-being for all ages and further entails providing substantial medical services to the public
at low cost and with minimal adverse effects on the environment. Information and communication
technologies (ICTs) have taken on an increasingly important function as significant facilitators of
healthcare reform, with the goals of enhancing access to health services, the quality of treatment
provided, and the overall productivity of the healthcare system. However, the integration of
ever-increasing ICT technologies into the healthcare systems, also referred to as digital transformation,
is not a straightforward process, but it comes with different types of challenges from integration
level to application design level and security level. Although several studies have been proposed
to address the integration of ICT technologies into healthcare systems, there is still a need for
a comprehensive research study on the integration and design challenges, security and privacy
challenges, application areas, and possible positive and negative impacts. Therefore, this paper
contributes as the research literature study covering an important SDG, "Good health and well-being,"
and its digital transformation, along with summarising our research findings in a detailed and
taxonomical way. To start with, firstly, we present a detailed comparison of existing studies
on healthcare and well-being, mainly focusing on integrating ICT technologies in healthcare in
terms of sustainable aspects, security and privacy challenges, design and integration challenges,
E-health-related applications, and future directions. We also present an overview and the need
for digital transformation in healthcare, discuss its significant components, highlight E-health’s
importance and benefits, explore its integration and design challenges, and categorise the security
and privacy challenges. Next, we present an in-depth discussion on the role of Blockchain technology
as today’s leading technology in E-health, discussing Blockchain technology and its characteristics,
highlighting its benefits, and describing the possible types of Blockchain-based E-health use cases.
Furthermore, we discuss the positive and negative impact of ICT integration along with identifying
open issues and challenges of integrating ICT technologies into the healthcare systems and discuss
future research directions, which provide the strength for researchers to address the issues in future
solutions.
1. Introduction
Among the 21st century’s global challenges, Sustainability is one of the utmost, if not the greatest,
concerns [1]. This is one of the reasons that the 17 Sustainable Development Goals (SDGs) by the United
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Nations, as introduced in 2015, become the common agenda of countries around the world. These
SDGs are integrated and indivisible [2]. Among these goals, the third SDG’s goal, ‘Good Health and
well-being,’ become the top priority because of the COVID-19 pandemic across the world [3]. This true
global epidemic of the digital era appeared as a great problematic concern among general populations
and healthcare professionals [4]. Hence, this situation, in addition to anxiety, also provided chances
for countries worldwide to assess and advance their healthcare systems [5]. Digital transformation is
gaining traction across all SDG sectors, but the healthcare SDG target still appears splintered and early
in its implementation process despite significant research and practical application. In this context,
developing a sustainability-focused ICT infrastructure that can better contribute to the progress of the
‘Good Health and Wellbeing’ goal of SDGs is vital. Several tangible examples of digital transformation
in healthcare include telemedicine, IoT and AI-based devices, and blockchain-based health records, all
of which are drastically altering the ways in which patients and doctors communicate and collaborate
to improve patient care and health outcomes. Therefore, reliable responses to this sustainability
concern facing the world today can be explored in the form of more reliable ICT developments such as
Blockchain (BC) and the Internet of Things (IoT) [6].
The fundamental role of digitalization in achieving all the SDGs is broadly recognized [7].
However, concerning SDG 3, digital advancements and its related technologies and challenges still
need to be endured in healthcare, though they certainly attained a level of maturity [5]. It is worth
mentioning that the healthcare industry in the United States is of significant magnitude, as seen by the
expected national health spending, which is estimated to reach a staggering $5.7 trillion by the year
2026. There is an opportunity for individuals to acquire a comprehensive understanding of digital
technology and leverage its capabilities to enhance corporate growth. In order to effectively transition
conventional practices into a successful digital framework in the year 2023, it is important to get a full
understanding of the contemporary healthcare environment. However, while 15% of businesses overall
have gone digital, just 7% of those in the healthcare and pharmaceutical industries have done so [8].
The World Health Organization (WHO), for its global strategy on digital healthcare, has recommended
appreciating principles of accessibility, privacy, interoperability, confidentiality, transparency, security,
scalability, and replicability [9]. Therefore, placing principle-based assessment criteria on several
available digital options (e.g., IoT, BC, AI, etc.) and their different underlying integrating challenges,
including design and security to advance the healthcare system across the countries, must be studied.
Therefore, to recognize the importance of incorporating digital technologies into healthcare, in this
paper, we discuss the digital transformation in healthcare concerning its components, importance, and
benefits, further, explore its integration and design challenges, and classify the security and privacy
challenges. Furthermore, we also addressed the role and application and highlighted several open
issues with key challenges concerning different ICT technologies and Blockchain in healthcare systems.
Based on our research into one of the most crucial SDGs—healthcare—and its ongoing digital
transformation with the help of cutting-edge ICT technologies, we were able to identify several
weaknesses in the survey literature on the topic of ICT integration with healthcare systems, especially
concerning the three sustainability perspectives (environmental, social, and economic): (i) research
surveys (like [10,11]) which provide an overarching view of sustainability but don’t go into the specifics
of ICT integration and the associated challenges (ii) Only environmental sustainability considerations
are presented in the survey study [12], which also describes IoT as an integration technology and
focuses on its limited applicability, (iii) The research study [13] only covered telemedicine and ICT
(5G) concerning health care, and (iv) the research papers [14–16] discuss the limited sustainability
viewpoints, highlight the limited ICT integration issues, and make use of artificial intelligence (AI)
and big data as integration technologies.
However, we motivate to present a state-of-the-art and comprehensive survey study by
conducting a detailed comparison of existing studies and highlighting their shortcomings in order
to discuss the digital transformation in healthcare with respect to its components, importance, and
benefits, explore its integration and design challenges; and classify the security and privacy challenges.
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As a second source of inspiration for this research, we describe the characteristics of Blockchain
technology, highlight its benefits, and list the different types of applications/use cases that can be
implemented using Blockchain in the field of electronic health records (E-health).
To address the shortcomings in the existing research studies on healthcare, an important SDG, a
growing trend towards the adoption of digital transformation in healthcare, along with discussing their
integration, design, security and privacy challenges, explore the utilisation of Blockchain technology
and its characteristics and applications, we present a comprehensive and state-of-the-art survey that
focuses primarily on the integration of ICT technologies to the healthcare (SDG), discussing the
integration, design, security and privacy challenges, discuss the positive and negatives impact of ICT
and then Blockchain integration and then highlights open research questions and future directions.
The contributions of this research work can be summarized as follows:
• Present a detailed comparison of existing studies, mainly focusing on integrating ICT technologies
in healthcare, an important SDG, in terms of sustainable aspects, security and privacy challenges,
design and integration challenges, E-health related applications, and future directions.
• Present an overview of the need for digital transformation in healthcare, discuss its significant
components, highlight E-health’s importance and benefits, explore its integration and design
challenges and categorise the security and privacy challenges.
• Present in-depth discussion on the role of Blockchain technology in E-health, discussing
Blockchain technology and its characteristics, highlighting its benefits, and describing the possible
types of Blockchain-based E-health use cases.
• Discuss the positive and negative impact of ICT integration, including Blockchain technology,
into the health systems.
• Identify open issues and challenges of integrating ICT technologies into the healthcare systems
and discuss future research directions, which provide the strength for researchers to address the
issues in future solutions.
The organisation of the research work is as follows: Section 2 presents the methodology of our
research study. Section 3 provides a related work consisting of a detailed comparison of existing
studies on integrating ICT technologies to the SDG (healthcare). An overview of the need for digital
transformation in healthcare, including necessary components, E-health’s importance and benefits,
the integration and design challenges, and security and privacy challenges, are presented in section 4.
Section 5 Present an in-depth discussion on the role of Blockchain technology in E-health. In section 6,
the positive and negative impact of ICT integration, including Blockchain technology in E-health, is
discussed. Section 7 identifies the open issues and challenges of integrating ICT technologies into the
healthcare systems. The implications of our study are presented in section 8. Finally, we concluded the
research work in section 9.
• Development of Study design based on the literature review on healthcare management studies.
• Selection of assessable sources such as Google Scholar to find digital healthcare studies with a
sustainability focus.
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• Creation of a search query and keyword pursuit for sustainability, SDG3, sustainable development
objective, healthcare, blockchain, information technology, security and privacy, design purpose,
and economic, social, and environmental considerations.
• Creation of appropriate data sets and data collection using MS Excel. The main headings
of the dataset comprised Problem Focused, Sustainability Aspects Focused, ICT Integration,
Technology, Security and Privacy Challenges, Design and Integration Challenges, E-Health
Related Applications, and Future Directions were created.
• Data evaluation is completed through Textual analysis of the developed records of various
studies.
• Assessment of the findings and conclusion is established.
After application of all the conditions of our article inclusion criterion among 22 studies found at
the first stage, only 13 studies fulfilled all the criteria and were therefore included in the analysis.
3. Existing Work
This section compares the related work that focuses explicitly on the role of digitalisation
in healthcare as an important SDG. We compare the existing work on the basis of the following
significant parameters: publisher and year, paper title, problem-focused, sustainability aspects focused,
ICT integration technology, security and privacy challenges, design and integration challenges,
E-health-related applications, and future directions. Table 1 shows a detailed comparison of existing
works.
Using a case study on empirical estimation, Abbas et al. [10] provided the results of a survey
that looked at digitalization in the context of SDG3-healthcare services. The research was conducted
to aid in the formulation of long-term decisions regarding policy and ethical principles in the Asian
healthcare industry by shedding light on how cybersecurity measures might improve service quality
and increase institutional excellence. However, the proposed research is limited in that it only
describes a small subset of the possible cybersecurity solutions that could have a major effect on
the digital transformation of healthcare. Furthermore, another study by Ullah et al. [11] integrated the
implications of the China-Pakistan Economic Corridor (CPEC) and looked into the use of digitalization
and e-governance to deal with the COVID-19 problems. In light of the recent COVID-19 epidemic,
this study set out to explore and analyse the United Nations’ E-Government Development Index
(EGDI) reports and rankings. Despite the importance of discussing the security and privacy concerns,
design integration challenges, and the consequences of real-time applications, the proposed work only
focused on studying the usage of digital technology in the healthcare sector.
In another study, the hybrid method provided by Espinosa et al. [12] combines a literature study
with an analysis of the effects of healthcare’s adoption of digitalization technologies like the IoT. The
study set out to answer a wide range of concerns about the influence of the IoT and similar technologies
on healthcare and their related issues on the public. The primary limitation of this research was that it
focused solely on healthcare IoT implications without addressing security, privacy, and design issues.
A recent systematic review by Carbonell et al. [13] examines how the advent of the 5G network will
affect how doctors and hospitals use data from various digital apps to enhance the care they deliver to
their patients. This research focuses on the following use cases: Telesurgery, mobile ultrasonography,
biosensor technology, robotic surgery, and the linked ambulance were recognised as the key medical
uses. However, discussion on sustainability, security, and design challenges is limited in the proposed
study.
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Table 1. Existing Studies on Integration of ICT to the SDG (Healthcare and Well-Being).
Ref Publisher Paper Title Problem Focused Sustainability ICT Security Design E-Health Related Future
and Year Aspects Integration and Privacy and Applications Directions
Focused Technology Challenges Integration
Challenges
[10] PLOS Impact of To assess the relationship Social and N/A N/A N/A N/A Proposed model
ONE 2022 cybersecurity between digitalization Economic can be applied to
measures on and security for other SDGs
improving healthcare
institutional
governance
and
digitalization
for sustainable
healthcare
[11] Springer The role of To investigate the role Social and N/A N/A N/A N/A Financial
2021 E-Governance of e-governance in Economic technology
in combating combating COVID-19 can provide
COVID-19 solutions to
and health crises such
promoting as the COVID-19
sustainable pandemic
development:
A
comparative
study of
China and
Pakistan
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Table 1. Cont.
Ref Publisher Paper Title Problem Focused Sustainability ICT Security Design E-Health Related Future
and Year Aspects Integration and Privacy and Applications Directions
Focused Technology Challenges Integration
Challenges
[12] MDPI Application (a) Are IoT applications Environment IoT N/A N/A Intelligent Security for
2021 of IoT in key to the improvement Solutions management
Healthcare: of people’s health and (Vaccine and drug of intelligent
Keys to the environment? (b) Are manufacturing, systems IoT-based
Implementation there research and case logistics, framework for
of the SDGs studies implemented population SDGs
in cities or territories vaccination
that demonstrate the planning and
effectiveness of IoT management,
applications and their data management,
benefits to public health? and patient
(c) What sustainable monitoring at
development indicators home)
and objectives can
be assessed in the
applications and projects
analyzed
[13] MDPI 5G Analyse the impact of N/A 5G N /A N/A Telemedicine 5G-based
2023 Technology the 5G network on the technologies
in the Digital use of apps to improve to facilitate
Transformation healthcare monitoring and
of Healthcare, tracking for better
a Systematic healthcare
Review
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Table 1. Cont.
Ref Publisher Paper Title Problem Focused Sustainability ICT Security Design E-Health Related Future
and Year Aspects Integration and Privacy and Applications Directions
Focused Technology Challenges Integration
Challenges
[14] MDPI Modeling To understand the Social and AI Privacy Governance, N/A various
2022 Conceptual significance of AI and its Economic Scalability perspectives
Framework implementation barriers on the design and
for in the healthcare systems development of
Implementing in developing countries the conceptual
Barriers of framework can be
AI in Public further expanded
Healthcare and empirically
for Improving developed from
Operational the viewpoint
Excellence: of sustainable
Experiences public healthcare
from systems
Developing
Countries
[15] MDPI State-of-the-Art To explore the AI and N/A AI and Big N/A N/A N/A Specialization in
2023 of AI and Big data technologies for data AI sub-domains
Big Data different emerging fields and BDA tools,
Analytics (Business, Engineering, AI and BDA
Reviews in Healthcare, Sustainable in selected
Five Different Operations, and management
Domains: A Hospitality Tourism) domains,
Bibliometric contributing to
Summary Smaller thematic
areas, Empirical
research base,
Legal and ethical
concerns
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Table 1. Cont.
Ref Publisher Paper Title Problem Focused Sustainability ICT Security Design E-Health Related Future
and Year Aspects Integration and Privacy and Applications Directions
Focused Technology Challenges Integration
Challenges
[16] IBIMA The To describe the N/A AI N/A N/A Electronic Cards Barriers of ICT
2022 Sustainable theoretical issues of (Insurance, implementation
e-Health sustainable development Verification, in the healthcare
System in e-health, and to show Prescription, system.
Development practical issues of ICT Medical Events,
in COVID-19 Drug monitoring,
Pandemic network patient
- The information)
Theoretical
Studies of
Knowledge
Management
Systems and
Practical
Polish
Healthcare
Experience
[17] MDPI Digital To examine the effects of N/A IoT Security N/A Telemedicine N/A
2023 Transformation digital transformation on
in Healthcare: the healthcare industry
Technology
Acceptance
and Its
Applications
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Table 1. Cont.
Ref Publisher Paper Title Problem Focused Sustainability ICT Security Design E-Health Related Future
and Year Aspects Integration and Privacy and Applications Directions
Focused Technology Challenges Integration
Challenges
[18] De Digital Study examines the Environmental N/A N/A N/A Telemedicine and N/A
Gruyter Transformation existing data about Teleworking
2023 and the influence of digital
Sustainability technology on healthcare
in Healthcare and clinical labs
and Clinical
Laboratories
[19] Plos Healthcare The present state of N/A N/A N/A N/A N/A N/A
Digital inequity disparity and inequity to
Health and digital assess the ramifications
2023 health–A of digital health
bridge for
the divide,
or further
erosion of the
chasm?
[20] MDPI Legacy of How are technologies N/A N/A Security Minimalistic N/A N/A
2023 COVID-19 that were originally Design,
Innovations: created for the purpose Cross
Strengthening of addressing the Functional
African COVID-19 pandemic Innovations,
Primary being employed to Modular
Health Care enhance the capacity and Designs,
through effectiveness of Primary Offgrid
Pandemic Health Care? Capabilities,
Innovations Interoperability
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Table 1. Cont.
Ref Publisher Paper Title Problem Focused Sustainability ICT Security Design E-Health Related Future
and Year Aspects Integration and Privacy and Applications Directions
Focused Technology Challenges Integration
Challenges
[21] MDPI Toward a Evaluate the long-term Social, N/A N/A N/A N/A N/A
2023 Comprehensive viability and ecological Economics
Understanding impact of recently
and suggested or currently
Evaluation implemented electronic
of the health (e-health)
Sustainability solutions
of E-Health
Solutions
[22] Frontiers ICT The use of ICT N/A Big Data Privacy N/A N/A The present
2023 applications technologies and Users and Data discourse
and the personal data Accessibility concerns matters
COVID-19 pertaining to
pandemic: digital privacy,
Impacts on the data-driven
individual’s methodologies,
digital data, and legislation
digital privacy, governing the
and data protection of data.
protection
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To establish SDG (healthcare) for developing countries, Joshi et al. [14] presented a survey study
intending to integrate digitalization technology like AI to comprehend its relevance and its uses for
healthcare and medicine. This research sheds insight into the social, economic, and institutional
obstacles to implementing AI in public healthcare. The study’s limitations include its narrow focus
on privacy concerns as a security criterion and a few other important design considerations like
governance and scalability. In addition to the above research, Thayyib et al. [15] investigate how
various developing fields—including business, engineering, healthcare, sustainable operations, and
hospitality tourism—can benefit from digitalization technologies like AI and big data. The study’s
primary objective was to use bibliometric reviews to investigate the effects of AI and big data on these
five areas and to inform managers of the most recent practical applications of these digitalization
trends. However, this study merely covered the basics of how these digital technologies integrate
with the aforementioned five growing industries; it did not delve into privacy and security issues, nor
did it address the difficulties of integrating these technologies into existing designs or focusing on
sustainability.
Piorunkiewicz and Morawiec [16] have published a study detailing the significance of AI in
long-term e-health systems from a theoretical perspective in light of the practical Polish healthcare
experience. However, this research was limited in that it did not specifically address security and
privacy concerns, as well as design and integration challenges; instead, it merely described the
conceptual problems of sustainable growth in e-health and made some suggestions about the role of
ICT as a knowledge management factor in the healthcare system.
In their research study, [17] conducted an investigation to assess the impact of digital
transformation on the healthcare sector. In order to do this study, a comprehensive bibliographic
review is conducted by collating a multitude of papers. Nevertheless, this study has several limitations
with regard to the examination of sustainability viewpoints, integration technologies of information
and communication technology (ICT), and future implications. In another research, Marques and
Ozben [18] conducted a comprehensive analysis that explores the available data on the impact of digital
technology on healthcare and clinical laboratories. Their study emphasises the necessity of digital
transformation in these domains, highlighting its potential to minimize inefficiencies and costs by
improving effectiveness without compromising quality. Moreover, this study examines the significance
of environmental sustainability as a crucial component. However, it fails to take into account the
aspects of security, design, challenges, and future directions.
Hadjiat [19] conducted a research to evaluate the implications of digital health on disparities
and inequities in healthcare. Nevertheless, the scope of this study was restricted as it just focused
on the fundamental aspects of the issue, neglecting to go into the intricacies of design, integration,
security concerns, as well as the applications and potential future developments. In a subsequent study,
Ngongoni et al. [20] conducted a study with the objective of elucidating the intricacies surrounding the
enhancement of scaling and the augmentation of sustainability of innovations within the African area.
The primary purpose of this research is to fortify health systems and foster innovation. This research
encompassed several design problems, including minimalistic design, cross-functional innovations,
modular designs, off-grid capabilities, and interoperability.
Alajlan and Baslyman [21] conducted a study with the objective of assessing the long-term
sustainability and ecological implications of electronic health (e-health) solutions that have been
proposed or are now being implemented. The aforementioned study highlights a lack of empirically
grounded and comprehensive sustainability models and evaluation tools that can effectively inform
and guide practices in real-world scenarios. Nevertheless, this research solely concentrates on
sustainability’s social and environmental aspects, neglecting other crucial elements such as design,
integration, security issues, and future views. In an additional study, [22] conducted a scholarly inquiry
that initially presents the utilisation of Information and Communication Technology (ICT) applications
in response to the COVID-19 pandemic. Subsequently, the study offers a comprehensive review and
subsequent analysis of the current state of ICT applications. This research primarily examined the uses
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of Big Data, with a specific focus on privacy and data accessibility considerations and potential future
ramifications.
As a result, in order to address the shortcomings of existing survey studies in terms of various
aspects such as detailed ICT integration technology along with its components, security and privacy
challenges, design and integration challenges, and sustainability aspects focused, we present a
comprehensive and state-of-the-art research survey that primarily focused on sustainability aspects,
security and privacy challenges, design and integration challenges, and various potential applications.
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including the patient, healthcare provider, medical device, sensor, network and data processing facility
[34]. The various healthcare components described above are depicted in Figure 1, which serves as an
example of healthcare architecture.
4.1.1. Patient
Patients in e-health systems access healthcare services (or consult with healthcare professionals)
via digital methods (such as telehealth, electronic consultations, or e-health platforms). Anybody
needing medical care is considered a patient, whether they have an ongoing condition, an acute illness,
or are just looking to stay healthy [35].
4.1.4. Sensor
In medicine, sensors are used to track and measure a patient’s physiological parameters. Several
physiological sensors, such as a sensor for blood sugar and a sensor for heart rate, are utilised as a
trigger to automate many tasks of healthcare systems, such as diagnosis and monitoring, amongst
others. Typically, sensors are divided into physiological, biological, and environmental categories [38].
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patient outcomes and treatment methods. However, several obstacles need to be overcome to integrate
ICT into health systems, including the following:
We divide the challenges into two broader categories: integration and design, and security and
privacy.
• Centralised Architectures: A number of issues, some of which are directly related to the
quality of treatment offered to patients, are seen as fundamental design issues in the current
healthcare systems, which are based on centralised architectures [46]. For instance, because
healthcare systems span many organisations all over the world and are expanding at a larger
scale, centralised architecture may be less scalable and less efficient. It may also lead to more
error-prone and longer wait times, which can be the reasons for deaths in severe cases [47]. In
addition, the single point of failure problem is magnified in a centralised architecture, which
means the entire healthcare system might go down and severely impede patient care [48].
• Unsecured networks: When healthcare practitioners transmit or maintain patient information
using unprotected Wi-Fi or public networks, they run the risk of making the information accessible
to third parties who are not authorised to access it [49].
• Non-trusted Storage Options: There are serious threats to patient privacy and data security
posed by using non-trusted storage solutions in healthcare systems [50]. For example, physicians
and other healthcare practitioners can keep patients’ data on their local servers without
enforcing any security system or on their own devices like smartphones, tablets, and computers.
Nevertheless, in either event, it is possible that the gadgets cannot be as secure as the rest of the
healthcare system’s infrastructure. On the other hand, there is a larger-scale risk of data breaches,
unauthorised access, and data loss when using untrusted public clouds for storage purposes [51].
• Data Collection: Data collection is a prerequisite for every healthcare setup to maintain quality,
achieve efficiency, or have a positive outcome improvement process. Various healthcare entities
acquire data from various sources, which typically flows in a disjointed or non-standardized
fashion across these entities. Therefore, healthcare organizations may encounter numerous
challenges when gathering information about patients’ race, ethnicity, and language, requiring
careful collection, preparation, and management [52].
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Figure 2. Integration and Design Challenges of ICT Technologies to the Healthcare Systems.
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technology (ICT) models. Despite the numerous advantages of this expansion, ensuring the
availability of high-quality care data remains a significant challenge [58].
• Cost: Building health systems based on ICT infrastructure and technologies may be impossible
in low-income or other areas with few funds. For example, there can be a sizable financial
burden associated with the purchase, implementation, and support of ICT infrastructure to form
a complete healthcare system and the expenditure of training healthcare staff to use the new
technologies used to train before the manual methods [59].
• Compliance: The regulatory landscape is continuously shifting, as evidenced by the standards
for billing, the maintenance of equipment, and software updates, to name just a few instances.
Even though compliance controls are in place to protect patients and the data they provide, it still
creates a legal minefield that chief information officers in the healthcare industry need to avoid
[60]. Solution providers like Ta and Cervey help healthcare organisations and medical practices
remotely. For instance, Arena provides a specialised quality management system to the medical
device manufacturing industry. This system assists medical device manufacturers in ensuring
that their equipment complies with specific regulations such as ISO 3485 [61].
• Reluctant to Adoption New Technology: Many healthcare workers may be reluctant to accept
new technology because of the potential disruption to their practices that ICT integration into
health systems may cause. For example, the adoption and use of ICT in health systems may
be hampered because health workers may lack the technical experience and skills necessary to
utilise and maintain ICT solutions efficiently [62].
Converting these challenges requires a concerted effort from government officials, stakeholders,
health professionals, technology vendors, and legislators. This will allow for successfully incorporating
ICT into health systems and realising these technologies’ potential benefits.
• Security Challenges
Security in E-health is defined as the access to sensitive patient information strictly regulated using
security rules and processes to prevent misuse of sensitive patient information. In many countries,
patients’ individual health records (PHI) are recorded, communicated, and kept electronically for
later use.
⋆ Physical Access to Resources: One of the most critical security challenges in healthcare
systems is ensuring the safety of the resources used to implement the healthcare
infrastructure. This is especially true in situations where patient data is stored or accessible.
To prevent theft or unauthorised access to patient information, healthcare organisations
must ensure that physical access controls are in place and functioning properly [63].
⋆ Third-Party Untrusted Manufacturers/Devices: While the increasing use of IoT devices
within healthcare systems promises to bring about much-needed beneficial change, this
development also raises new security concerns. As a result of its potential to facilitate data
operations and enhance the treatment process, IoT has been adopted by many organisations
working in the health sector [64]. Nevertheless, due to the fact that most IoT devices are
designed and manufactured by unreliable vendors, they frequently lack security patches
and suitable built-in security protections, which in turn creates security concerns for entire
healthcare systems [65].
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Figure 3. Security and Privacy Challenges of Integrating ICT Technologies to the Healthcare Systems.
• Privacy Challenges
When discussing health information, "privacy" refers to preventing unwanted access to an
individual’s medical records and keeping those records private [70]. It is possible to achieve this
goal by strictly enforcing the relevant policies and laws. Patients have the right to know who has
access to their medical records, how those records are being used, whether or not they will be
shared with a third party and the circumstances under which such information may be shared.
For instance, the Health Insurance Portability and Accountability Act (HIPAA) protects patients’
health information confidentiality [71].
In E-health scenarios, the following are the privacy issues /challenges that patients and healthcare
service providers (such as doctors) might face.
⋆ Device Privacy: In the E-health patient scenario, device privacy is a major concern due to
the enforcement of the device anonymity principle, which states that the patient has the
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right to know who is authorised to configure and install the device, what kind of medical
device the patient is equipping, and who is interacting with and responsible for managing
the devices [72].
⋆ Data Privacy: Personal and medical information are two highly sensitive data that must be
safeguarded to ensure data privacy. Data privacy in healthcare systems refers to protecting
individual patients’ health information against misuse [73].
5.2. Characteristics
The entire Blockchain technology, from the design perspective to the security capabilities
and working scenarios, is divided into the following set of characteristics [45]: decentralisation,
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immutability (or tamper proof), security and privacy, consensus mechanism, anonymity, open source,
smart contracts, and transparency. These characteristics further help the users achieve the set of design
requirements and security goals for designing efficient and secure applications. Figure 4 illustrates the
characteristics of Blockchain technology, which are shown in detail as below.
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• Open Source: Using some of the available coding attributes incorporated into Blockchain
technology, this open-source feature enables developers to create decentralised and secure
applications to establish trust between network nodes and their data. This characteristic also
gives you the freedom to create efficient and automated applications for a wide range of social
and business use cases [88].
• Smart Contracts: Smart contracts are an intriguing use case for Blockchain technology since
they are self-managing and self-executing pieces of code that execute on the Blockchain. Smart
contracts automate the process of obtaining an agreement between a sender and a recipient
on a set of established conditions by using predefined rules. Smart contracts are a facilitator,
confirming and implementing contract rules to facilitate contract negotiations and achieve
autonomy. Furthermore, smart contracts are used to ensure that all parties in the Blockchain are
held accountable for their activities, as their conditions are public and can be viewed by any node
in the network [89].
• Transparency: Transparency is yet another essential characteristic of Blockchain technology, as it
enables anyone with network access to keep track of and validate transactions in the distributed
ledger. In a public blockchain, for instance, users can record and manage transactions in a public
ledger that is accessible to everyone on the network [90].
• Traceability: For audit purposes, the blockchain’s traceability feature and the usage of security
guidelines ensure that transactions can’t be altered after they’ve been added to the ledger. As a
result, it is possible to trace the history of any transaction in detail [91].
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revoke access as needed. Furthermore, blockchain’s built-in privacy mechanisms allow patients
to control who is entitled to their health information and cease access at any time [99].
• Verifiable Record: One of the advantages of using blockchain technology in electronic health care
is that it makes it possible to verify the accuracy of medical records about patients and healthcare
providers without actually accessing the records stored on the blockchain. For instance, the
supply chain management process of medications and the processing of insurance claims both
use this capability to provide the verifiability of records recorded on a temper-proof ledger in the
event that a discrepancy occurs. Therefore, This is a crucial requirement to ensure data integrity
[100].
• Transparency: In terms of E-health transparency, Blockchain technology makes use of a
decentralised ledger to record all of the transactions and patient data using a consensus process
[101]. This feature introduces and assures an additional level of difficulty for anyone working
in the healthcare system to change or manipulate the data in any way. In addition to this,
transparency means that all parties involved, such as patients, medical professionals, healthcare
facilities, and insurance companies, have access to identical information and can validate the
credibility of the data [102].
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creating, storing, and managing patients’ personal, medical, or health-related data by utilising the
distributed and immutable storage feature of Blockchain [92]. In addition, features such as data
provenance, consensus mechanisms, smart contracts, and improved security and privacy protocols
are being argued as the foundation of reliable and robust patient EHR storage and management. For
example, one such Blockchain-based healthcare application is HealthChain [103], which was built
as a permissioned, private blockchain network using IBM Blockchain’s Hyperledger Fabric [104]
and then deployed on Bluemix. In this application, Blockchain is implemented to safely store and
manage patient health records, giving people greater control over their personal information. Another
blockchain-based medical record management application is Ancile [105]. It is designed to achieve
access control, data security, privacy, and interoperability of electronic medical records by utilising
the smart contracts feature, which is run on the Ethereum blockchain platform. Data access control,
monitoring and verifiability of data, and establishing transparency are only a few of the obstacles that
medical data sharing encounters throughout the deployment of EHR. MeDShare, developed by Xia et
al. [65], is a blockchain-based platform for the secure sharing of medical records across organisations
with which one cannot establish a reliable level of confidence. In addition, it is now very important for
healthcare systems to have accurate patient records to provide timely and effective care. To overcome
the aforementioned obstacles, Dubovitskaya et al. [106] proposed a blockchain-based framework that
makes use of permissioned blockchain technology to keep track of cancer patients’ electronic medical
records, share them safely, and guarantee access to, management of, and storage of encoded patient
data.
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distributed platforms and facilitating automatic, real-time patient-doctor interaction. To secure the
data and preserve the privacy of patients, Ashraf et al. [109] implemented a Blockchain-based system
that enabled a patient-centric agent (PCA) to preserve end-to-end privacy and security of data in an
irreversible remote patient monitoring setup. In contrast, Ji et al. [110] put forwards an approach
known as BMPLS (Blockchain-based Multi-level Privacy-preserving Location Sharing) to facilitate
privacy-preserving geographic location sharing.
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Blockchain in healthcare systems, are illustrated as follows: Figure 6 shows the positive and negative
impacts of ICT Integration to the healthcare systems.
Figure 6. Positive and Negative Impact of ICT Integration into Health Systems.
6.3.1. Cost
Although the digitalisation of healthcare systems has many benefits for the development of
healthcare services, no one can deny the high costs associated with its design, implementation, and
successful deployment [129]. However, with the introduction of new ICT technologies and systems to
existing healthcare systems, the medical treatment process is becoming quite expensive and costly,
and patients are required to pay hefty fees for even minor procedures, with the cost potentially being
shifted onto patients in the form of greater expenses for healthcare. Ultimately, this digitalisation
process creates additional monetary strain for patients, especially those without insurance or other
subsidies [130].
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in the quality of the personal connection and feelings of compassion that characterise direct contact
between patients and medical professionals [133].
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7.1. Interoperability
Interoperability between blockchain-based networks, which is essential for them to interact with
and share information with one another and take quick decisions, is another major obstacle preventing
many industries from adopting the blockchain as a solution. When it comes to interoperability in
E-health care systems, a uniform set of technical standards for building and designing such systems in
order to exchange information and work together across systems is needed, but this is often lacking
due to a lack of standardised healthcare procedures. Due to the lack of a universally accepted protocol
for blockchain interoperability, it might be difficult for different blockchain networks to exchange data
with one another [136]. Furthermore, in blockchain-based healthcare models, interoperability is more
concerned with the requirement of integrating various technological elements. These components
include smart contracts, record keeping, and consensus processes, all of which can be difficult to
integrate and keep up to date [137].
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more long-lasting alliances with government and non-government organisations, such as fund
providers, training institutions, and Medical Research and development organisations.
9. Conclusion
Promoting good health and well-being is a fundamental Sustainable Development Goal (SDG)
aimed at ensuring the overall well-being of individuals across all age groups. This objective includes
the provision of affordable and environmentally sustainable medical services to the general population
while minimising any potential negative impacts. ICT technologies have become more crucial in
facilitating healthcare reform that aims to improve access to health services, enhance the quality of
treatment, and increase the overall productivity of the healthcare system. The integration of ICT
technologies into healthcare systems is a complex endeavor, characterized by several obstacles at
multiple levels, including integration, application design, and security. Despite numerous studies
examining the incorporation of ICT into healthcare systems, there remains a requirement for a
comprehensive research investigation into the challenges associated with integration and design,
security and privacy, application domains, and the potential positive and negative consequences.
Upon completing this study, we have identified and delineated the fundamental contributions
of this research, which can serve as findings and potentially benefit the broader society. First, we
present a detailed comparison of existing studies, mainly focusing on integrating ICT technologies
in healthcare, an important SDG, in terms of sustainable aspects, security and privacy challenges,
design and integration challenges, E-health-related applications, and future directions, which serves as
the literature review of existing survey studies. Second, we give an overview of the need for digital
transformation in healthcare, discuss its significant components, highlight E-health’s importance
and benefits, explore its integration and design challenges and categorise the security and privacy
challenges. Third, we extend an in-depth discussion on the role of Blockchain technology in E-health,
discussing Blockchain technology and its characteristics, highlighting its benefits, and describing
the possible types of Blockchain-based E-health use cases. Furthermore, we discuss the positive
and negative impact of ICT integration, including Blockchain technology, on health systems from
the sustainability point of view. Finally, we identify open issues and challenges of integrating ICT
technologies into the healthcare systems and discuss future research directions, which provide the
strength for researchers to address the issues in future solutions.
Author Contributions: All authors contributed equally to the concept, design and methodology, and draft writing.
“Conceptualisation, F.H. and K.H.; Methodology, F.H. and K.H.; Writing- original draft preparation, F.H. and K.H.;
Writing- review and editing, F.H. and K.H.; Proof-reading, F.H. and K.H.” All authors have read and agreed to the
published version of the manuscript.
Funding: This research received no external funding
Institutional Review Board Statement: Not applicable
Informed Consent Statement: Not applicable
Conflicts of Interest: The authors declare no conflict of interest.
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Abbreviations
The following abbreviations are used in this manuscript:
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