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Pankaj SDE

Pankaj Sharma is a skilled Software Developer with expertise in Full Stack Development, AI/ML, and AWS, currently working as a Customer Service Representative. He has completed multiple internships, enhancing his technical skills and contributing to various projects, including a library system and an e-commerce website. Pankaj holds a Master's degree in Software Development and has received several certifications and awards in relevant fields.

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Sumit Kumar
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26 views3 pages

Pankaj SDE

Pankaj Sharma is a skilled Software Developer with expertise in Full Stack Development, AI/ML, and AWS, currently working as a Customer Service Representative. He has completed multiple internships, enhancing his technical skills and contributing to various projects, including a library system and an e-commerce website. Pankaj holds a Master's degree in Software Development and has received several certifications and awards in relevant fields.

Uploaded by

Sumit Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PANKAJ SHARMA

Software Developer

Contact
× 6299772635 | ć pankajsh2103@gmail.com | ] LinkedIn | ™ Patna, Bihar, India

Summary
A skilled Software Developer specializing in Full Stack Development, Artificial Intelligence/Machine
Learning (AI/ML), and Amazon Web Services (AWS). Experienced in architecting, creating,
and maintaining scalable web applications using modern technologies. Proficient in problem-
solving, system optimization, and delivering high-quality, user-centric software solutions.

Experience
Customer Service Representative
Shriram General Insurance | Jaipur, Rajasthan | 03/2025 - Present

• Resolved over 50 customer inquiries daily, ensuring 95% satisfaction rates through effective
communication.
• Strengthened customer relationships by deploying feedback systems, elevating the companys
brand image by 20%.
• Collaborated with the tech team to streamline inquiry logging processes, reducing response
time by 15%.
Student Intern
Cisco Networking Academy | Jaipur, Rajasthan | 06/2024 - 09/2024

• Addressed 30+ client inquiries weekly, resolving technical issues to ensure 98% service uptime
for seamless delivery.
• Upgraded project performance by 15% using Python libraries like Pandas and NumPy for
data analysis tasks.
• Delivered 5 projects on time, ensuring code scalability through structured development ap-
proaches.
Student Intern
Primr | Jaipur, Rajasthan | 10/2024

• Formulated expertise in backend development, completing a Python bootcamp with 90%


proficiency.
• Merged REST APIs, managed databases, and deployed AWS solutions, reducing server re-
sponse time by 30%.
• Optimized database queries to enhance application performance, cutting data retrieval time
by 20%.
Student Intern
LetsUpgrade | Jaipur, Rajasthan | 09/2024

• Mastered software engineering practices in a real-time application bootcamp, focusing on


Full Stack Development.
• Executed OS integration, debugging, and CI/CD pipelines using Git, cutting deployment
errors by 40%.
Skills
Frontend: HTML, CSS, JavaScript
Backend: JAVA, Python, PHP, REST API
Frameworks: Django,.NET, Tailwind CSS, MERN Stack
Tools: Git, GitHub, Tableau, AWS, Linux, WordPress
Other: AI & ML, Data Structures & Algorithms (DSA), Kotlin with Jetpack Compose, Graphic
Design, UI/UX Design.

Projects
A University Website | Link to project

• Architected and engineered a responsive website using React.js, Node.js, and MongoDB,
serving over 5,000 users.
• Elevated accessibility for students and faculty by 30% through dynamic content management.
• Deployed secure user authentication, reducing unauthorized access by 100%.
A Library System | Link to project

• Created a full-stack library system using PHP and MongoDB, streamlining book issuance
processes.
• Embedded an admin panel, enabling 50+ daily updates to student and inventory records.
An Inventory Management System | Link to project

• Established an inventory system with Django, automating stock tracking for 100+ items.
• Formulated a dynamic billing feature, reducing manual errors by 25%.
An E-Commerce Website | Link to project

• Launched an e-commerce platform for dairy sales using MERN Stack, handling 200+ monthly
transactions.
• Combined payment gateways and inventory tracking, amplifying sales efficiency by 20%.
Intelligent Personal Assistant | Link to project

• Engineered assistant with using Python, refining search accuracy by 35%.


• Applied custom functionalities, enriching user experience for 1,000+ queries.
A Learning Website | Link to project

• Assembled a learning platform with React.js, showcasing skills acquired over two years.
• Structured a user-friendly interface, increasing resource accessibility by 40%.
Login Page | Link to project

• Crafted a secure login system using React.js and Firebase, supporting 500+ users.
• Incorporated role-based access control (RBAC), ensuring 100% data protection.
Matrimonial Website | Link to project

• Engineered a matrimonial website using Node.js, MongoDB, and Tailwind CSS to facilitate
user profile creation and matching.
• Deployed the site on Netlify, ensuring scalability and fast load times for 1,000+ monthly
users.
Certificates
AWS Certificate | The Forage | 2024
Python Certification | Cisco | 2024
HTML & CSS Zero to Hero | LetsUpgrade | 2024
JavaScript Bootcamp | LetsUpgrade | 2024
Generative AI Model | CCBP | 2024
Microsoft Copilot | SkillNation | 2024
Learn How to Design Seamless Notification Services | Scaler | 2024
Common Internship Test Certificate | Internship Studio | 2024

Awards
Rashtra Bhakti Khel Se Shakti Certificate of Appreciation | Veterans India | 08/2024
Digital Prakruti Certificate of Participation | CSIR-IGIB | 12/2024

Education
Masters Degree, Software Development
Jagannath University | Jaipur, Rajasthan | 2023 Present
- Achieved 80% in coursework focused on software development.

Bachelors Degree, Physics Honours


Magadh University | Patna, Bihar | 2017 2020
- Graduated with 61%, building analytical skills.

Intermediate Science
ANS College | Patna, Bihar | 2015 2017
- Completed with 63% in Science stream.

Interests
Sketching
Designing
Photography
Story Writing

Languages
English: Proficient
Hindi: Native

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