The Marketing Budget - 11
The Marketing Budget - 11
BUDGET
PAGE 214
• Marketing cost money
• But very few businesses can survive without marketing their products
• They have to put aside money for marketing
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1. COSTS IN A MARKETING BUDGET
• When compiling a marketing budget – organisation has to consider all
possible costs related to marketing
• Each marketing activity has its own costs
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1.1 MARKET RESEARCH
• Tourism businesses needs information to make good decisions about
marketing
• market research - organised way of collecting, analysing and
interpreting information.
• Businesses research:
- Needs and wants of target market
- The business’ market share
- Business’ brand image
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• Costs related to market research:
- Collecting data
- Analysing data
- Interpreting data
- Travel costs
- Communication costs
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• Tourism organisations like SAT, provincial tourism authorities and Cape
Town Routes Unlimited do market research and then provide reports
about the tourism market for their destination
• This does not tell the individual tourism business about its own product,
but it can help the business to choose the best market segment to focus
on.
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1.2 COMMUNICATION COSTS
• A successful marketing campaign requires a lot of coordination
• Different parties involved – has to communicate with one another
• Communication costs include:
- Telephone
- Internet
- Fax
- Email
- Printing
• Cheaper to communicate overseas via email than the phone
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1.3 TRAVEL COSTS
• Some employees needs to travel to make sure marketing campaign is
successful
• Need to collect data for market research to promote their product.
• Travel costs - how far and often employees travel.
• Keep travel costs low – plan well
• Businesses that exhibit at trade shows ( Tourism Indaba, WTM) should
schedule appointments with clients during the show
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1.4 PERSONNEL COSTS
• Depend on size of the business
• In a small tourism business the owner may have to do marketing along
with other business functions to keep costs down
• In large businesses there is a whole marketing department
• If the business cannot afford to employ many people – can outsource
certain areas.
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HOMEWORK
Page 217 – Activity 2
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