003 LINCS Problem Determination Sep2007
003 LINCS Problem Determination Sep2007
Problem Determination
P/N 707022-003
ISSUE/REVISION SCHEDULE
Comments Rev. No. Date
Initial Release 707022-001 8/30/99
Update 707022-002 4/05/06
Update 707022-003 9/26/07
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Where to go for the information you seek.
Several books make up the 1174, 9300 and LINCS library, and include information to install,
customize, operate, and maintain the 1174 and 9300 products. Following is a list and description
of these manuals.
LINCS Features
The LINCS Feature manual provides a much more detailed description of many of the LINCS
features. Among those features described in detail are APPN Network Node, SNA PU Gateway
support, IPX Routing, Host Connectivity, 3270 Server capabilities (IPX and TN3270), CUT
Device features including Windowing, Keystroke Record/Playback, Entry Assist and Calculator,
IP routing, IP Channel Bridge, ASCII Device and ASCII Host support, and NetView features.
LINCS Configuration
A Description of the LINCS Configuration process, as well as details of the configuration panels
used to customize the LINCS software can be found in this manual.
707022-003 iii
Table of Contents
1. Problem Determination .................................................................................. 1
Models Supported by this Manual .............................................................. 1
Diagnostic Tools Provided By LINCS and the LINCS Hardware Platforms 2
2. Error Types ..................................................................................................... 3
Error Indicators ........................................................................................... 3
Event Log ............................................................................................... 3
Status Line of Attached Terminal ........................................................... 3
Operator Panel Display .......................................................................... 3
Operator Panel Check Light ................................................................... 4
BOX$FAIL.TXT File ............................................................................ 4
IML Errors (ERR ___) ............................................................................... 4
IML Procedure ....................................................................................... 5
IML Recovery Process ....................................................................... 7
IML States 1XX - SCP Critical Path BAT ............................................. 7
IML States 2XX ..................................................................................... 8
IML States 3XX ..................................................................................... 9
IML States 4XX - Disk Subsystem Initialization and Test .................... 9
IML States 5XX - Mode Initiation States .............................................. 10
IML States 6XX - Slot Population Identification................................... 12
IML States 7XX - Bounds Register Loading ......................................... 13
IML States 8XX - Basic Assurance Tests (BATs) .................................. 18
IML 9XX - Board Allocation States ...................................................... 22
IML States AXX .................................................................................... 23
IML States BXX - Initialization ............................................................. 23
IML State B80 ........................................................................................ 24
Generic Disk Error States ........................................................................... 25
Floppy Disk Subsystem Error Codes ..................................................... 26
Hard Disk Subsystem Error Codes ........................................................ 28
Exception Errors (XCP ___) ...................................................................... 29
Exception Error Format.......................................................................... 29
Exception Error Codes ........................................................................... 30
Hardware Failures (FAIL ___) ............................................................... 31
Failure Reporting ................................................................................... 31
Online Errors .............................................................................................. 33
0XX Category Online Error Codes ........................................................ 34
1XX Category Online Error Codes ........................................................ 34
2XX Category Online Error Codes ........................................................ 34
3XX Category Online Error Codes ........................................................ 37
4XX Category Online Error Codes ........................................................ 44
5XX Category Online Error Codes ........................................................ 57
6XX Category Online Error Codes ........................................................ 74
7XX Category Online Error Codes ........................................................ 76
Async ASCII Events .............................................................................. 78
X.25 Cause and Diagnostic Codes ......................................................... 78
Clear Packet Cause Codes ................................................................. 79
Reset Packet Cause Codes ................................................................. 80
Restart Packet Cause Codes ............................................................... 80
DCE Diagnostic Codes (from DCE) .................................................. 80
DTE Diagnostic Codes (from DTE) .................................................. 81
Diagnostic Code Modifiers ................................................................ 83
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1. Problem Determination
LINCS is the name of the operating system that runs on the Visara 1174 and SCON
product lines. This operating system also ran on some products manufactured by
Memorex Telex, including the 1174 and 9300 product lines. Note that when running
current software levels, the 9300 will identify itself as an 1174-25S.
It should also be noted that on some utility panels, the SCON products will also identify
themselves as 1174s.
This document provides information for determining causes for problems on LINCS
platforms. It lists error conditions displayed on a LINCS platform operator’s panel that
may be encountered while IMLing LINCS; error indications displayed at the user’s
terminal that occurred while LINCS was online; and anomalies that appear in LINCS
error and exception logs. It presents descriptions of the set of off-line utilities for isolating
problems and diagnostic functions for hardware problem determination. Most error
indications are common for all LINCS platforms, those specific to a particular platform
are noted. Sections found in this document are:
• Table of Contents
• Section 1. Problem Determination: Assists in guiding you to other locations in this or
other LINCS manuals.
• Section 2. Errors: Identifies error types and describes displayed errors including IML
states and errors.
• Section 3. Utility Functions: Describes off-line utility functions.
• Section 4. Offline Testing: Describes how to choose, initiate, and execute off-line
extended diagnostics tests.
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2. Error Types
This chapter describes the types of errors and failures that can occur while LINCS is
operating.
The five main types of errors or failures are:
• IML errors.
• Disk errors.
• Exception errors.
• Hardware failures.
• Online errors.
Error Indicators
The following describes the indicators that may be used tell you that one of the above
conditions has occurred. One or more of the indicators may be used to determine a
particular condition.
Event Log
The Event Log records the Online errors described later in this chapter along with other
important event information. The Event Log is available as online utility 7/1. See “Events
Logs Menu” in your Configuration and Central Control Manual for instructions on how
to display the Event Log. This log contains at most, approximately 200 entries, and
wraps.
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BOX$FAIL.TXT File
Contains a list of all IML errors, Hardware Failure errors, and Machine Check errors
that occur on the platform. This file can be copied from the platform for viewing using
the Copy File Media Management utility (3/4) or by using FTP.
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Chapter 2. Error Types
It is also to the user’s advantage to become very familiar with the LINCS platform’s
physical slot numbering and logical slot IDs. Since many of the IML states contain
either a slot number or a logical slot ID, familiarity with them will enable much faster
error correction. This information can be found in the Hardware Reference Manual for
the LINCS platform you are working with.
Note that LINCS should never “hang” in an IML state of 300 or greater. If such an
event occurs, it should be reported as a software problem. A hardware failure that
occurs during IML is reported not as an IML error but as a specific hardware failure
using the message conventions developed solely for such events. Exceptions may
also result during bring-up; the user should refer to the appropriate paragraph of this
manual for a description of the exception message format. Being alert to the different
formats of these three exceptional condition messages (IML errors, hardware failures,
and exceptions) can greatly aid the user in resolving bring-up problems.
IML Procedure
The following describes the procedure to IML the LINCS node using LINCS software.
During IML, microcode will always be loaded from the hard disk. By default, the System
Microcode in the production state will be loaded from the first hard disk which contains
a System disk subdirectory. This default can be overridden at IML state 500.
The “mode prompt” appears on the LCD at state 500:
IML 500 M=
At this state, the LINCS node will pause for five seconds waiting for input from the
operator keypad illustrated below. If nothing is specified within five seconds, the default
IML will proceed.
• <ADV> - Continue IML with system microcode. No extended BATs are executed. If
an alternate drive and state have been entered (see ENTER options below), then load
the specified system microcode. Otherwise, load the system microcode in production
on the first hard disk which contains a System Disk subdirectory.
• <ALT>, <ADV> - Same as ADV, but executes extended BATs during IML.
• <DIAG> - Enters Diagnostics mode.
• <CONFIG> - Loads default customization data objects instead of the ones defined in
the system subdirectory. This option is useful when a problem with the customization
data affects the operation of the LINCS node. This option allows IML with default
customization parameters. Loading the default configuration also allows you to enter
the Configuration utility without entering a password. Once the default customization
data objects have been loaded and the LINCS node has IMLed, the data objects may
be modified as desired.
• <ALT>, <CONFIG> - Same as CONFIG, but executes extended BATs during IML.
• <CLEAR> - Clears system microcode currently on hard disk and loads new system
microcode from floppies using the Merge Utility. This operation will not affect
customization data objects that already exist on the hard disk. These data objects will
be automatically upgraded for the new level of microcode (if necessary) once they
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are read into memory during the IML process. The customization data objects on the
hard disk remain intact until an operator performs a save operation using one of the
customization utilities on the Customization Data menu in Central Control mode.
Upon pressing this key, if there is more than one hard disk present, the “drive prompt”
will appear as follows: IML 500 D= At this point, the user should enter one of the
following options:
• <3> for Hard Drive C
• <4> for Hard Drive D
• Upon selecting a destination drive (or immediately if only one hard drive is present),
the user will be prompted to insert System disk 1. Once System 1 is inserted and
Enter is pressed, system microcode will be copied onto the hard disk and the user will
be prompted for System disk 2. This process will continue until all system microcode
has been loaded, at which time IML will proceed with the newly loaded microcode.
• <ENTER> - Need to specify an IML drive and data object state when Central Site
Change Management is being used. If pressed at state 500, the “drive prompt” will
appear as follows:
IML 500 D=
At this point, enter a drive option as defined below. Note that options 1 and 2 are only
valid when entering Diagnostics mode. A full IML must always be performed from a
hard drive.
• <1> for Floppy Drive A
• <2> for Floppy Drive B
• <3> for Hard Drive C
• <4> for Hard Drive D
Once the operator makes a selection, the data object “level prompt” will be displayed:
IML 50x L=____
where x=drive selected (A, B, C or D)
At this point, enter one of the following options:
• <1> for Production level
• <2> for Back level
• <3> for On-Trial level
(Note that only the production level option will be valid unless a back level or trial
level has been loaded by the host using Central Site Change Management.)
After a selection is made, the mode prompt will be redisplayed. Pressing the Adv key
will continue IML using the chosen options. During IML, data objects in the specified
state will be loaded from the specified disk drive. When back-level or on-trial data
objects are specified but not present on the specified drive, production data objects
are loaded instead.
• <1> - Pressing the <1> key at state 500 will cause LINCS to boot from the Trial
directory (sometimes referred to as the Merge directory) if any code has been copied
to that directory. Code may be copied into this directory by connecting to the platform
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with FTP and logging on as ‘merge’, or by using the Central Control utility 3/9. If no
valid LINCS code can be found in the Trial directory, then a boot failure will occur.
• <2> - Pressing the <2> key at state 500 will cause LINCS to boot from the Production
directory (System directory). This will result in the same action as when you press the
<ADV> key.
• <3> - Pressing the <3> key at state 500 will cause LINCS to boot from the Backup
directory if any code has been copied to that directory. Code may be copied into this
directory by connecting to the platform with FTP and logging on as ‘backup’, by
issuing the ‘site backupsys’ command via FTP, or by using the Central Control utility
3/7. If no valid LINCS code can be found in the Backup directory, then a boot failure
will occur.
IML Recovery Process
During the IML process, errors may be encountered which prevent completing the IML
process. The following section lists the various IML errors which may occur. If hardware
or configuration changes were made, just prior to the IML, they are usually operator
correctable. (These errors are usually of the 9Fx, B5x, B6x, or B7x variety.) If errors are
encountered during IML, the user may recover by one of the following methods:
• Power off the LINCS node and install hardware which may be required.
• IML using a default configuration (press <Config> at IML state 500); then, using the
configuration utility, read configuration data from the hard drive and do one of the
following, depending upon the error encountered:
• Activate features which require feature activation OR, if the appropriate feature
activation disk is not present, turn off features which require feature activation.
• Default the hardware setup panel to the hardware installed in the LINCS node.
Modify any panels which may have referenced the deleted hardware.
Once the configuration data has been modified, IML the platform in the normal manner.
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State Activity
The SCP (15X only) sets the diagnostic LEDs to indicate binary 0010. At this time the
OP panel logic memory test is run. If a failure occurs, the system will halt. No error is
IML 200
displayed on the LCD panel for this error since the LCD circuitry has not been
initialized or enabled yet.
The operator panel keypad is initialized during this state. If a failure occurs, no error
IML 280
message will be posted on the LCD since it has not been initialized or enabled yet.
During this state the Op Panel LCD is initialized. If the attempt to initialize the LCD
IML 290 fails, a halt occurs, and the SCP halt light (15X only) will be lit. No message will be
posted on the LCD panel, since it has not been initialized and enabled yet.
This state runs the Op Panel LCD memory test. A failure will cause a halt light to
IML 291 appear on the SCP card. No message will be posted on the LCD panel, since it has not
been initialized and enabled yet.
IML 29E This state posts the initial message (IML 29E) on the LCD if all of the state 2XX BATs
have completed. There are no errors associated with this state. Typically the LINCS
node passes through this state so quickly, the operator will not notice it.
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State Activity
The SCP LEDs are set to a binary value of 0011 (15X only). On the 15X, Slot J07 is
IML 300 checked for the SHA board. If Slot J07 does not contain the SHA board, the program
jumps to State 400.
IML 310 A Read/Write test is performed on SCI Port 0, control port.
IML 311 A Read/Write test is performed on SCI Port 1 LEDs.
IML 312 SCI Port 2 is checked for the board ID test.
IML 316 A Read/Write test is performed on SCI Port 6, diagnostic registers.
IML 320 Bounds are set for SHA board.
IML 321 Bounds set in State 320 are verified.
IML 330 Dual Port RAM test is performed on the SHA board.
IML 340 The Write Port Interrupt Latch is set to point to the SCP board.
IML 348 Remove from reset.
IML 350 SBC reset test.
IML 352 SBC Read/Write test.
IML 360 DMA reset test.
IML 362 DMA Read/Write test.
IML 364 DMA Dual Port RAM to Dual Port RAM transfer test.
IML 370 Clear Dual Port RAM.
IML 380 LED rotate test. Jump to State 400.
State Activity
During this IML state, only the 37C65 floppy disk LINCS node chip is reset and
initialized. The SCP LEDs (15X) are set to a binary display of 0100. A halt condition
IML 400 will occur if a Wait IRQ failure occurs, a Sense Interrupt Status fails, or a Specify fail
condition is detected. 400 indicates that the OPL board shared memory used by the disk
controller is being initialized.
This IML state identifies which drive(s) are installed and checks their ready signals. If no
IML 410
floppy drives are detected, the SCP will halt.
IML 420 The Hard Disk Subsystem is initialized.
IML 430 Check hard drives (C, D) to determine whether they are present and ready.
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State Activity
Unable to find a valid LINCS disk. Usually occurs when attempting to boot from a floppy,
IML 450
but the floppy is not installed in the drive, is corrupted, or is missing the volume label.
IML 460 No drives were detected.
States 46X-4CX are run for each drive until there is a boot load with no errors. The order
in which to use the drives is specified by Media Management. The “X” in the IML state is
IML 46X - filled in by the hex digit corresponding to the drive being used (currently A=1, B=2, C=3,
4CX or D=4). States 4AX-4CX are run for each bootable logical disk (subdirectory) found on a
hard drive before moving on to the next drive. A halt occurs if no successful boot load can
be made.
IML 46X Read the master boot block on the hard disk.
IML 47X Verify the master boot block on the hard disk.
During this IML state, the first cylinder (BOOT/FATS/ROOT), Track 0, is read if the drive
IML 48X
is a floppy drive. For hard drives, the bootable partition’s boot block is read.
IML 49X Verification of the boot track is performed during this IML state.
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State Activity
State 513 indicates that the <Alt>, <Config> keys were pressed. Same outcome as
IML 513 State 512 above, but extended BATs are executed during IML.
Indicates <Clear> key was pressed during 5-second delay. Clears system microcode
currently on hard disk and loads new system microcode from floppies. This operation
will not affect customization data objects that already exist on the hard disk. These
data objects will be automatically upgraded for the new level of microcode (if
necessary) once they are read into memory during the IML process. The customization
data objects on the hard disk remain intact until an operator performs a save operation
using one of the customization utilities on the Customization Data menu in Central
Control mode. The “Clear” option should be used when another level of software is to
be installed. Upon pressing this key, if there is more than one hard disk present, the
IML 514 “drive prompt” will appear as follows:
IML 500 D= At this point, the user should enter one of the following options:
• 3 for Hard Drive C
• 4 for Hard Drive D
Upon selecting a destination drive (or immediately if only one hard drive is present),
the user will be prompted to insert System disk 1. Once System 1 is inserted and Enter
is pressed, system microcode will be copied onto the hard disk and the user will be
prompted for System disk 2. This process will continue until all system microcode has
been loaded, and the words 'MERGE COMPLETE' will display. Note that the floppy
light may stay lit. You can now press the IML button to boot onto the new code.
State 518 indicates that the <Diag> key was pressed, selecting Offline Extended
Diagnostics. LINCS will continue bring up only to the point of building the slot
IML 518
population table, loading bounds, and initializing memory management parameters;
flow of control will then switch to the diagnostic control software.
During this state, Drive x is searched for the appropriate logical disk. If no drive was
specified, all drives are checked in the order specified by Media Management until an
IML 52X appropriate logical disk is found. IML cannot now proceed until a system disk is
found in a disk drive, or, for configuration, a utility disk is found. Errors are handled
by disk loader code. Refer to the beginning of this chapter for disk error states.
During this state, files from the boot load list based on the IML selections at State 500
IML 53X are loaded. The last digit represents the drive that file is to load from (drive letters A,
B, C, D)
This state checks to see if the hardware installed is LINCS compatible.
IML 540
Check for a serial number of all zeros. This is usually the result of someone changing
one of the hardware cards. You will need to use offline diagnostic utility 04 to set in
IML 544 the proper serial number (the 8 least significant digits on serial tag label). Entering the
serial number information requires the use of a special password and should be done
by authorized service personnel.
LINCS software feature activation is checked. This error should not occur at higher
IML 548 levels of LINCS software. If the error does occur, try upgrading the software to
current levels.
IML 5F0 State 5F0 is an error state which indicates that the controller type value generated by
the IML code is not a valid LINCS node type. This could be a symptom of an SCP
local memory failure, or could also indicate that the wrong boot PROMs are installed.
IML 5FF This state is in fact an error message indicating a disk error. See “Generic Disk Error
States” in this chapter for information on this error.
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State Activity
IML 6F2 Proper bus termination is checked on the model 15X.
Causes of Error:
• 15X SCP is installed in J16 and it is not populated with bus terminators (bad
board).
• A terminated RAM board is not installed in J03.
IML 6F3 Common memory on the SCP board is checked. A failure indicates that the common
memory is improperly installed or has failed. Check memory installation on board and
replace if necessary.
ERR 6FF This state is in fact an error message indicating a disk error. See “Generic Disk Error
States” in this chapter for information on this error.
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State XFF is the generic disk operations error state. It provides extended data detailing
the specifics of the failure as follows:
• WD7 = XFF, Generic error state
• WD8 = State at which the disk error occurred
• WD9 = Disk error code
• WDA = File name address
• WDC-F = File name in ASCII
State XFF displays only as an error state; it is never a progression state. Most commonly,
State XFF results from floppy media, drive, or operator errors. However, since some test
files are loaded prior to detailed tests, a hardware failure could cause this error.
Assuming that the XFF error is not hardware related, recover as follows:
1. Press and release the Adv key to display extended data. Record each word.
2. Refer to the floppy and hard disk subsystem error codes and take the appropriate
action.
3. If a hardware problem is suspected, try using a different diskette and a different
drive, if the LINCS node has two drives, before swapping boards.
4. If the error persists, replace the SCP/Motherboard first, the drives next, and the
SCP last.
5. If the problem is still present, the backplane, if one exists, should be replaced.
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Code Description
10 Bad ASCII address for file in BOOTLOAD.TXT
11 Bootable disk not found
12 Bad CN in Directory found in READ__FILE
13 Drive(s) not installed
14 Drive(s) not ready
15 Reset failed
16 File named in CLOSE is not OPEN
17 Directory full
18 Invalid character in file name
19 Invalid space in file name
1A FAT full
1B FAT entry to mark in FIND__FAT__ENTRIES is not 0
1C Invalid handle passed to DSK$READ or DSK$WRITE
1D Invalid buffer size to DSK$READ
1E Invalid buffer passed to DSK$READ
1F File not open or not open for read passed to DSK$READ
20 Invalid file access attribute (DSK$CREATE, DSK$OPEN)
21 File not open or not open for write passed to DSK$WRITE
22 Invalid write buffer passed to DSK$WRITE
23 Not enough room on diskette to write file in DSK$WRITE
24 Invalid buffer size to DSK$WRITE
25 Error in writing data in WRITE
26 Failure to write FAT & Dir after writing to diskette
27 Invalid command on READ
28 Diskette not ready or ready changed during operation
29 Read command status unavailable
2A EXM not set after timeout in WAIT__EXM__ON
2B Reserved
2C Wait IRQ error
2D Sense Interrupt Status failed
2E Specify failed
2F DMA data count not 0
30 File name passed to DSK$RENAME$L already exists
31 Reserved
32 Buffer out of range - WRITE
33 Attempted operation beyond End of File
34 Attempted operation conflicts w/ attribute
35 End of File Record not found
36 Attempted to open locked file
37 Write Request on file open by another user
38 Invalid drive specification
39 Invalid command to 37C65
3A Invalid write to track 0
3B Disk Full
3C FAT entry should not be zero (0)
3D DMA interrupt received
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ID Description ID Description
2/4/6 Mbyte RBT (RAM
00 No board installed A0 terminated)
SCP board (mother board on 2/4/6 Mbyte RBU (RAM
10 25X, 65R, 65S, 90S)
A8
unterminated)
.5/1/1.5/2 Mbyte ERM
18 HPP board (25X) B0 board
SCP (15X)
20 HPP (15X) D0 .5/1/2 Mbyte RXT board
30 SCC board - all models D8 .5/1/2 Mbyte RXU board
38 HSC board E0 SHA board
MCC board TRM board
40 F0
MCC II board TRM II board (1174-15X)
CDA board
48 MCDA board F8 Main board RAM (1174-
TWA board 25X, 65R, 65S, 90S)
50 AIC (ASCII) board 100 Floppy Drive A
58 ESC board 110 Floppy Drive B
68 FET board 120 Hard Drive C
TRC (Token-Ring) board
70 TRC II board 130 Hard Drive D
78 VHP board 140 Operator Panel
80 CHC board 15 0 OPL II
88 CHP board 160 ADA
CHS board
90 ETH board 200 Pseudo ID for common
memory
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Value Description
CHK CHK Register Against Bounds Instruction
Format Error, Invalid format code for stack during XCP
FMT
processing
ILG Illegal Instruction
PRV Privilege Violation
RSV Unassigned, Reserved
SPR Spurious Interrupt
TRC Trace
TRV TRAPV Instruction
TRx TRAP Instructions (where x=0-F hex)
UIV Uninitialized Interrupt
UNA Unassigned User Interrupt (Spurious)
ZRO Zero Divide
101 Line 1010 Emulator
111 Line 1111 Emulator
• * indicates additional messages that give more information about the error.
The section “Offline Testing”, contains additional information about Hardware failures.
Failure Reporting
Hardware failures and code verification errors can occur during IML or during execution
of a testing mode. They notify you that a LINCS node hardware problem exists, and
they require repair or replacement of the failing hardware. Code verification errors
notify you that a processor board could not successfully move its diagnostic test code to
its local memory for execution. Once the hardware problem is corrected, you must IML
to resume operation.
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If the selected test fails, a hardware or code verification error message of the following
format appears on the operator panel LCD display:
• Hardware - FAIL JSS:BB:TNN *
• Code Verification - FAIL JSS:BB:MOV*
• FAIL indicates a hardware failure.
• JSS identifies the slot the failing board resides in.
• BB identifies the board ID of the failing board.
• TNN indicates the failing test.
• MOV indicates that the diagnostic code the processor board moved to its local
memory does not match the code from where it was moved.
Optionally, an asterisk may appear in the last character position indicating that additional
data further describing the failure is available. Note that the initial display contains all
the information necessary to isolate the failure to a single failing board.
If an asterisk is present in the last character position of the LCD message, additional
data can be viewed by pressing and releasing the operator panel Adv key. The additional
data is formatted into four 16-character frames, each of which contains two words of
data and accompanying reference labels.
The following items summarize failure message scrolling:
1. Pressing and releasing the operator panel Adv key advances to the next failure
message frame.
2. Pressing and releasing the operator panel Alt/Adv key sequence displays the
immediately preceding failure message frame.
3. Pressing and releasing the operator panel Alt/Enter key sequence displays the first
frame of the failure message.
4. Pressing and releasing the operator panel Alt/Clear key sequence displays the last
frame of the failure message.
5. Both Adv and Alt/Adv wrap. Pressing and releasing the Adv key when at the fifth
(last) message frame causes the display of the first frame, etc.
When a hardware failure message appears, IML and attempt to resume normal operation.
If the error recurs, record all the hardware failure messages. Use the Adv key to access
all message panels. Get the failing board replaced and keep a copy of the failing error
codes with the board.
Slot Numbers
The JSS member of the hardware failure message (FAIL JSS:BB:TNN *) corresponds to
the slot number where the failing board is located.
Board Identification Codes
The BB member of the hardware failure message (FAIL JSS:BB:TNN *) corresponds to
the board type of the failing board.
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Online Errors
Online errors show problems that occur while the LINCS node is online with its host
and attached devices. Online error numbers may appear on the operator panel (some
300- and 500-type errors only), preceded by an indication of which attached host system
is involved, and may be displayed on an attached display’s status line preceded by X.
Online errors may occur during online operation with the host or during IML.
Online errors are:
• Displayed on the status line of attached terminals preceded by X.
• Logged in the Error Log (accessible in Central Control utility). See your
Configuration and Central Control document for details.
Additionally:
• Some error codes are returned to the host via an Alert if this feature is enabled.
• The LINCS node’s operator panel display shows some 300- and 500-type error
codes. These error codes are preceded by the letter designation of the affected host
and are followed by the time at which the error occurred. For example, an operator
panel display of “B: 501-01 11:34” would indicate that a 501-01 error (Data Set
Ready not present) occurred on a connection with host B at 11:34. Any subsequent
displayable errors will overwrite the current displayed error information.
Online error codes may be grouped into the following general categories:
• 0XX - Local Format Storage Errors
• 1XX - Events logged for informational purposes only
• 2XX - Device and Coax Subsystem Errors
• 3XX - LINCS Node Microcode and Hardware Failures
• 4XX - Protocol and Host Programming Errors
• 5XX - Host Communications Link Status and Errors
• 6XX - DFT Microcode and Hardware Failures
• 7XX - DFT Detected Protocol and Host Programming Errors
Note that only the 3XX category of errors indicates that there is a true LINCS node error
occurring that should be reported via normal CE escalation procedures to the engineering
department. The remainder of the error codes indicate possible host environment, coax
subsystem, device, or host link errors. Although it is possible for the LINCS node to
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create these error conditions, it is much more probable that the error is not the fault of
the LINCS node.
Use the charts in this chapter to determine what to do if you have an online error.
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Same as above.
382-01 Fatal TN3270 delete byte error
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The Start Print bit did not occur in a Last-in- Retry the print job to the printer and contact
403-05
Chain frame. the system programmer if the problem persists.
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RU length error. More than 4096 bytes of data If this problem continues, contact the system
410-01
were received. SNA sense = 1002 programmer.
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Cause Code and dd is the Diagnostic Code. The letter codes L, M, N, P, Q, R translate as
indicated below:
L = Clear Packet Transmitted
M = Reset Packet Transmitted
N = Restart Packet Transmitted
P = Clear Packet Received
Q = Reset Packet Received
R = Restart Packet Received
Charts listing the definition of the Cause Codes and Diagnostic Codes are found on the next
few pages. Use these charts and the definitions above to translate the Call Progress status
message.
As an example, a Call Progress message of L0000 translates to:
A Clear Packet was transmitted.
A Clear Packet Cause Code of 00 = From the DTE (LINCS).
A DTE Diagnostic Code of 00 = Normal Operation (Disc Key sequence was pressed).
Clear Packet Cause Codes
Code Description
00 From DTE (not from network)
01 Number busy
03 Invalid facility requested
05 Network congestion
09 Out of order
0B Access barred
0D Not obtainable (wrong HNAD)
11 Remote procedure error
13 Local procedure error
15 RPDA out of order
19 Reverse-charging facility not subscribed
21 Incompatible destination
29 Fast-select facility not subscribed
Notes:
1. If a Clear Packet Cause Code = 00, the packet was generated by the DTE; LINCS (L) or
the Host - NPSI (P). If the Clear Packet has a value other than 00, then the packet was
generated by the DCE (X.25 Network).
2. If LINCS sends the Clear Packet, a 533-01 Online Status message is posted on the LCD
of the LINCS node.
3. If LINCS receives the Clear Packet, a 533-04 Online Status message is posted on the
LCD of the LINCS node.
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Notes:
1. If a Reset Packet Cause Code = 00, the packet was generated by the DTE; LINCS (M)
or the Host - NPSI (Q). IF the Reset Packet has a value other than 00, then the packet
was generated by the DCE (X.25 Network).
2. If LINCS sends the Reset Packet, a 533-02 Online Status message is posted on the LCD
of the LINCS node.
3. If LINCS receives the Clear Packet, a 533-05 Online Status message is posted on the
LCD of the LINCS node.
Restart Packet Cause Codes
Code Description
01 Local procedure error
03 Network congestion
07 Network operational
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Code Description
20 Packet not allowed - general
21 Packet not allowed - unidentifiable
22 Packet not allowed - call on one-way circuit
23 Packet not allowed - invalid packet type on PVC
24 Packet not allowed - packet on unassigned LCN
25 Packet not allowed - reject not subscribed
26 Packet not allowed - packet too short
27 Packet not allowed - packet too long
28 Packet not allowed - invalid GFI
29 Packet not allowed - restart with nonzero GFI
2A Packet not allowed - packet type incompatible with facility
2B Packet not allowed - unauthorized INTERRUPT confirmation
2C Packet not allowed - unauthorized INTERRUPT
30 Timer expired - general
31 Timer expired - incoming call
32 Timer expired - CLEAR indication
33 Timer expired - RESET indication
34 Timer expired - RESTART indication
40 CALL setup problem - general
41 CALL setup problem - facility code not allowed
42 CALL setup problem - facility parameter not allowed
43 CALL setup problem - invalid called DTE address
44 CALL setup problem - invalid calling DTE address
50 CALL clearing problem - general
51 CALL clearing problem - nonzero address lengths field
52 CALL clearing problem - nonzero facility lengths field
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Code Description
1D Invalid packet type for state D3 (DCE awaiting RESET confirmation)
20 DCE timer expired - general
21 DCE timer expired - incoming call
22 DCE timer expired - CLEAR indication
23 DCE timer expired - RESET indication
24 DCE timer expired - RESTART indication
30 DTE timer expired - general
31 DTE timer expired - incoming call
32 DTE timer expired - CLEAR indication
33 DTE timer expired - RESET indication
34 DTE timer expired - RESTART indication
50 QLLC error - general
51 QLLC error - undefined C field
52 QLLC error - unexpected C field
53 QLLC error - missing I field
54 QLLC error - undefined I field
55 QLLC error - I field too long
56 QLLC error - QFRMR received
57 QLLC error - invalid QLLC header
58 QLLC error - data received, not in info transfer state
59 QLLC error - timeout condition
60 PSH error - general
61 PSH error - sequence error
62 PSH error - PS header too short
63 PSH error - PSH format invalid
64 PSH error - command undefined
65 PSH error - invalid PSH protocol
66 PSH error - data received, not in info transfer state
67 PSH error - timeout condition
A0 Packet not allowed - general
A1 Packet not allowed - invalid M bit packet sequence
A2 Packet not allowed - invalid packet type received
A3 Packet not allowed - invalid packet on PVC
A4 Packet not allowed - packet on unassigned LCN
A5 Packet not allowed - diagnostic packet received
A6 Packet not allowed - packet too short
A7 Packet not allowed - packet too long
A8 Packet not allowed - invalid GFI
A9 Packet not allowed - not identifiable
AA Packet not allowed - not supported
AB Packet not allowed - invalid P (send)
AC Packet not allowed - invalid P (receive)
AD Packet not allowed - invalid D bit received
AE Packet not allowed - invalid Q bit received
C1 Termination pending
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Code Description
C2 Channel inoperative
C3 Unauthorized INTERRUPT confirmation
C4 Unauthorized INTERRUPT request
C5 PVC resource not available
D0 Resource not available - general
D1 Resource not available - buffers depleted
D2 Resource not available - PIU too long
E0 Local procedure error - general
E1 Local procedure error - packet received with nonzero LCN
E2 Local procedure error - RESTART or DIAGNOSTIC with nonzero LCN
E3 Local procedure error - incoming CALL on wrong LCN
E4 Local procedure error - facility not subscribed
E5 Local procedure error - invalid packet for LCN 0
E6 Local procedure error - facility parameters not supported
E7 Local procedure error - facility not supported
E8 Local procedure error - unexpected calling DTE address
E9 Local procedure error - invalid D bit received
EA Local procedure error - RESET indication on CALL
EB Local procedure error - invalid protocol identifier
EC Local procedure error - connection identifier mismatch
F0 Remote procedure error - general
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APPN Message
These fields are described below.
Message Code This field identifies the call.
The subcode is an internal identifier which uniquely identifies the point at which the audit,
exception or problem occurred within the software. This is so that Data Connection
support personnel can go straight to the point in the code at which the problem occurred.
Subcode This document does not list the possible subcodes for each message.
Note: These are currently set to zero, and will not be found in the Message Formats
section.
The Call Type specifies the type of the problem determination call. The type can be one of
the following:
Call Type • Problem
• Exception
• Audit
The Cause Type identifies what the source of the problem or exception can be attributed
to. This is one of the following:
• Resource -There is a resource shortage (such as memory or disk space).
• External - There has been a hardware failure (for instance, modem or hard disk).
• API - A bad verb has been issued across an API.
Cause Type
• SNA - A protocol violation has been received, such as an invalid BIND or pacing
response.
• Config - An error or inconsistency has been detected in configuration information.
• Internal - An internal inconsistency has been detected or some internal corruption has
occurred.
Cause This field describes the events that caused the problem.
Effect This field describes the effect the problem will have on the user.
Action Action describes the action that should be taken.
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A bulleted list of the parameters supplied on each call is included at the end of each call
description.
The APPN messages that follow are grouped according to function. These groupings are:
Messages
Resources Manager
Message: 5
Type: PROBLEM
Cause Type: Resource
Insufficient storage to start the transaction program instance and conversation
Cause:
requested by a received Attach (FMH5).
If other instances of the same transaction program are active, APPN will queue the
Effect: Attach waiting for one of them to become free. Otherwise, the session will be
deactivated (with a sense code of 08640000).
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
TP name
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Message: 8
Type: PROBLEM
Cause Type: Resource
Insufficient storage to start a new conversation requested by ALLOCATE,
Cause:
MC_ALLOCATE or CMALLC.
[MC_]ALLOCATE will fail with primary_rc of
Effect: NAP_UNEXPECTED_SYSTEM_ERROR, or CMALLC with fail with return_code of
CM_PRODUCT_SPECIFIC_ERROR
number of active sessions), or make more storage available to number of active
Action:
sessions), or make more storage available to APPN
Local LU (Alias)
Partner LU (Alias)
Mode name
TP name
Message: 18
Type: EXCEPTION
Cause Type: API
An APPC transaction program or CPI-C application has ended abnormally with active
Cause:
conversations. This usually indicates an error in the application.
Effect: APPN will deactivate all sessions currently being used by the application.
Run a trace on the APPC API or the CPI-C API to see the sequence of verbs causing
Action:
the problem.
Local LU (Alias)
TP name
Message: 19
Type: PROBLEM
Cause Type: Resource
Cause: Deactivating session because of insufficient storage.
Effect: APPN will deactivate the session.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
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Message: 20
Type: PROBLEM
Cause Type: Resource
Insufficient storage to initiate session activation requested by ALLOCATE,
Cause:
MC_ALLOCATE or CMALLC.
[MC_]ALLOCATE will fail with primary_rc of NAP_ALLOCATION_ERROR and
Effect: secondary_rc of NAP_ALLOCATION_FAILURE_NO_RETRY. CMALLC will fail
with return_code of CM_ALLOCATION_FAILURE_NO_RETRY
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
TP name
Message: 27
Type: PROBLEM
Cause Type: SNA
LU-LU verification failed. The partner LU has sent an incorrect response to a
Cause: challenge sent by a local LU. This is either a security attack or a defect in the
software at the partner LU location
Effect: The session will be deactivated
Check the identity of the partner LU. If this is a defect in the software at the partner
Action:
LU location then contact support
Local LU (Alias)
Partner LU (Alias)
Sense Code
Message: 28
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to deactivate limited resource session.
The limited resource session will not be deactivated (although it may be deactivated
later). This could result in limited resource links being kept active while they are not
Effect:
required. Either decrease the system load (for example, by reducing the number of
active sessions), or make more storage available to APPN.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
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Message: 32
Type: AUDIT
The session limits for a local LU, partner LU and mode have changed. The
Comment: termination count indicates the number of sessions APPN will deactivate as a result of
the change in session limits.
Local LU (Alias)
Partner LU (Alias)
Mode name
New session limit
Mini contention winner limit
Mini contention loser limit
Termination count
Message: 42
Type: PROBLEM
Cause Type: SNA
Cause: LU-LU verification protocol error. This may indicate an interoperability problem.
Effect: The session will be deactivated with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Message: 47
Type: PROBLEM
Cause Type: SNA
APPN was unable to activate a new session because the maximum session limit
Cause:
specified for the mode or the local LU would be exceeded.
ALLOCATE, MC_ALLOCATE or CMALLC verbs will either fail or hang waiting for
Effect:
a session to become free.
The mode session limit can be increased using DEFINE_MODE (via the
Action: mode_max_neg_sess_limit parameter). The LU session limit can be increased using
DEFINE_LOCAL_LU.
Local LU (Alias)
Partner LU (Alias)
Mode name
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Message: 48
Type: PROBLEM
Cause Type: Resource
Insufficient storage to start the transaction program instance requested by
Cause:
TP_STARTED.
If other instances of the same transaction program are active, APPN will queue the
Effect: TP_STARTED waiting for one of them to become free. Otherwise, the TP_STARTED
verb will fail with primary_rc of NAP_UNEXPECTED_SYSTEM_ERROR.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
TP name
Message: 49
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to initiate automatic session activation.
Fewer active sessions will be available on the specified mode, which may cause
Effect:
application delays or failures.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
Message: 50
Type: PROBLEM
Cause Type: Resource
Insufficient storage to initiate session activation requested by ACTIVATE_SESSION
Cause:
verb.
Effect: ACTIVATE_SESSION will fail with NAP_ACTIVATION_FAIL_NO_RETRY
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
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Message: 51
Type: PROBLEM
Cause Type: SNA
Bracket protocol error. This may indicate a problem in the partner LU. The sense
codes are as follows:
20080000 - partner LU attempted to start bracket after sending BIS
Cause: 20030000 - partner LU attempted to start bracket after local LU had BID for session
successfully, or unexpected RTR request received
20100000 - Received negative response to BID with sense code 088B0000 from a
partner LU who supports parallel BIS protocol error
Effect: The session will be deactivated with the specified sense code.
Action: Contact support with details of the problem.
Sense code Mode name
Local LU (Alias) Session identifier
Partner LU (Alias)
Message: 52
Type: PROBLEM
Cause Type: SNA
Attach protocol error. This may indicate a problem in the partner LU. The sense codes
are as follows .
080F6051 - Attach security protocol violation
Cause:
10086040 - sync level not supported by session, or already-verified not accepted from
partner LU
10086031 - PIP not allowed by TP
Effect: The session will be deactivated with the specified sense code.
Action: Contact support with details of the problem.
Sense code Session identifier
Local LU (Alias) Attach RU
Partner LU (Alias)
Mode name
Message: 53
Type: PROBLEM
Cause Type: SNA
Attach rejected because security information invalid. This indicates an attempt to
Cause: access a secure TP by an unknown user, or a known user who has specified and
incorrect password.
Effect: The Attach will be rejected.
Action: Use the information in the log to locate the attempted security violation.
Sense code Session identifier
Local LU (Alias) TP name
Partner LU (Alias) User identifier
Mode name Password supplied
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Message: 54
Type: PROBLEM
Cause Type: SNA
Attach rejected because the specified sync level is not supported by the specified
transaction program. This may be a mismatch in the capabilities of the originating
Cause:
transaction program and the destination transaction program, or it may simply be a
configuration error.
Effect: The Attach will be rejected.
Check the sync level supported by the specified transaction program, and check that it
matches the sync_level defined for the transaction program (using QUERY_TP). If
Action:
they match, or the transaction program is not defined, there is a mismatch between the
originating and destination transaction programs.
Sense code Session identifier
Local LU (Alias) TP name
Partner LU (Alias) Sync level
Mode name
Message: 55
Type: EXCEPTION
Cause Type: SNA
Cause: Attach rejected because the specified TP is temporarily disabled.
Effect: The Attach will be rejected.
Action: This condition is not currently supported by APPN, so this log should not occur.
Sense code Mode name
Local LU (Alias) Session identifier
Partner LU (Alias) TP name
Message: 56
Type: PROBLEM
Cause Type: SNA
Attach rejected because the specified TP is permanently disabled. This should only
Cause: occur if an application has explicitly disabled the transaction program by issuing
DEFINE_TP with enabled set to NAP_NO.
Effect: The Attach will be rejected.
If the transaction program should not be disabled, reissue DEFINE_TP with enabled
Action:
set to NAP_YES.
Sense code
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
TP name
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Message: 58
Type: PROBLEM
Cause Type: SNA
Attach rejected because security information not specified. This indicates an attempt to
Cause:
access a secure TP without specifying a user ID or password
Effect: The Attach will be rejected.
Action: Use the information in the log to locate the security mismatch
Sense code Session identifier
Local LU (Alias) TP name
Partner LU (Alias)
Mode name
Configuration Services
Message: 61
Type: PROBLEM
Cause Type: SNA
The number of XIDs received during link activation exceeded the limit defined for the
Cause: port. This could indicate an XID protocol error, or an excessively unreliable physical
media.
Effect: Link activation will fail.
Try increasing the XID activation limit (the act_xid_exchange_limit in
Action: DEFINE_PORT). If APPN is still unable to activate the link station, run a trace on the
link station or port to diagnose the problem.
Port name Port XID Limit
LS name
Adjacent CP name
XID Count
Message: 62
Type: PROBLEM
Cause Type: SNA
The number of XIDs received during non-activation exchange exceeded the limit
Cause: defined for the port. This could indicate an XID protocol error, or an excessively
unreliable physical media.
Effect: Non-activation XID exchange will fail and the link will be deactivated.
Try increasing the XID non-activation limit (the nonact_xid_exchange_limit in
Action: DEFINE_PORT). If the link still fails during non-activation XID exchanges, run a
trace on the link station or port to diagnose the problem.
Port name
LS name
Adjacent CP name
XID Count
Port XID Limit
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Message: 63
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate link.
Effect: Link activation will fail.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN
Sense code
Port name
LS name
Adjacent CP name
Message: 64
Type: PROBLEM
Cause Type: Config
An XID3 from an adjacent back-level LEN node (ie. not carrying a network name
control vector) was received and there was not a link configured to that back-level
Cause:
LEN node. An implicit link cannot be activated because the adjacent node’s CP name
is not known.
Effect: Inbound link activation will fail.
Define a link station (using DEFINE_LS) with adj_cp_type set to
Action:
NAP_BACK_LEVEL_LEN_NODE.
Sense code
Port name
LS name
Message: 65
Type: PROBLEM
Cause Type: Config
Link to back-level node not configured correctly (that is, not configured as back-level,
Cause:
or configured to expect a node identifier).
Effect: Link activation will fail.
Redefine (or define) link station (using DEFINE_LS) with back_lvl_len_end_node set
Action:
to NAP_BACK_LVL_XID3 and adj_node_id set to all zeros.
Sense code
Port name
LS name
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Message: 66
Type: PROBLEM
Cause Type: SNA
XID protocol error during activation exchange. This may indicate an interoperability
problem between this node and the adjacent node, or it may be cause by the adjacent
node resetting and restarting the exchange without sending a DISC or DM frame. The
sense codes are as follows.
0806002C -the adjacent node has changed its network name during the course of an
XID exchange
0809003A - received a null XID when an XID format 3 was expected
0809003C - prenegotiation XID received when not expected (had already received a
negotiation proceeding XID3)
0809003D - nonactivation XID received when a null XID or activation XID was
expected
08090040 - received an unexpected or invalid mode-setting command (eg. SNRM or
SABME)
08090045 - the adjacent node has stopped supporting exchange state indicators in the
middle of an XID exchange
08090046 - the adjacent node had previously indicated it did not support exchange
state indicators, but has sent a XID with exchange state indicators set
Cause: 08090047 - received XID after receiving mode-setting command (eg. SNRM or
SABME)
08090048 - received unsolicited XID from NRM secondary link station
08090049 - the adjacent node sent an XID error control vector (x’22')
08090055 - invalid VRN in TG descriptor CV of XID3
086F0000 - XID3 control vector length error 088C1000 - the adjacent node is a
network node, but did not include a product set identifier control vector in the XID3
088C0EF1 - the adjacent node is type 4 or 5, but did not include a PU name control
vector
088C0EF4 - the adjacent node has no been inconsistent in including a network name
control vector
08910004 - the network name control vector does not contain a valid network
identifier
08910005 - the network name control vector does not contain a valid CP name
0895xxyy - XID3 control vector error (xx indicates key of first control vector in error,
yy indicates . offset of error within control vector).
08960000 - control vector too long
08960001 - network name control vector is too long
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Message: 67
Type: PROBLEM
Cause Type: SNA
No free TG numbers between this node and the specified adjacent node. This should
Cause: only occur if there re already 236 parallel TGs between this node and the adjacent
node.
Effect: Link activation will fail.
Re-configuring the network to reduce the number of parallel TGs between this node
Action:
and the specified adjacent node.
Sense code
Port name
LS name
Adjacent CP name
Message: 68
Type: PROBLEM
Cause Type: SNA
XID protocol error during non-activation exchange. This may indicate an
interoperability problem between this node and the adjacent node. The sense codes are
as follows.
0809003E - activation XID received when non-activation XID expected
0809003F - adjacent node initiated a secondary-initiated non-activation XID exchange
on a link that does not support secondary-initiated non-activation XID exchanges
0809003B - received a null XID when an XID format 3 was expected
08090042 - nonactivation exchange initiation indicator not set when expected
0809004E - received a non-null XID from a secondary NRM link station, when a null
Cause:
XID was expected
10160002 - adjacent node has been inconsistent in its setting of ACTPU suppression
indicator
10160008 - adjacent node has been inconsistent in its setting of networking
capabilities
1016000B - adjacent node attempted to change TG number during nonactivation
exchange to a TG number that was already in use
10160019 - adjacent node has attempted to change its CP name when CP-CP sessions
supported on link station, or link station not quiesced
Effect: The link will be deactivated.
Run a trace on the link station or port to obtain more diagnostic information on the
Action:
problem. Contact support with details of the log and trace.
Sense code
Port name
LS name
Adjacent CP name
Byte offset
Bit offset
XID frame
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Message: 69
Type: PROBLEM
Cause Type: Config
Cause: Link to host not configured correctly (that is,configured as a link to a DSPU).
Effect: Link activation will fail.
Redefine (or define) link station (using DEFINE_LS) with adj_cp_type set to
Action:
NAP_HOST_XID3 or NAP_HOST_XID0
Sense code
Port name
LS name
Message: 70
Type: PROBLEM
Cause Type: Config
An unexpected SET_MODE (ie. received before XID exchange had completed) was
received from an adjacent host and there was not a link configured to that host. An
Cause:
implicit link cannot be activated because there is not a local PU defined to use the
link.
Effect: Inbound link activation will fail.
Define a link station (using DEFINE_LS) with adj_cp_type set to NAP_HOST_XID3
Action:
or NAP_HOST_XID0.
Sense code
Port name
LS name
Message: 71
Type: EXCEPTION
Cause Type: Config
Attempted to activate more than one TG to an adjacent node that does not support
Cause:
parallel TGs.
Effect: Link activation will fail.
Modify the configuration so that there is only one link station defined to the specified
Action: adjacent node. (Alternatively, several links to the adjacent node can be defined, but
only one can be active concurrently.)
Sense code
Port name
LS name
Adjacent CP name
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Message: 72
Type: EXCEPTION
Cause Type: Resource
Insufficient storage to perform orderly link deactivation, performing immediate
Cause:
deactivation instead.
Effect: None.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Port name
LS name
Adjacent CP name
Message: 73
Type: PROBLEM
Cause Type: Config
Conflicting requirements for error recovery between the local node and a partner node
Cause:
when attempting to activate a link that is HPR-capable.
Effect: Link will activate but will not be HPR-capable.
To allow HPR protocols to be used on the link the local and partner nodes must be
Action: able to accomodate the other’s error recovery requirement. At the minimum this will
require reconfiguration but may not always be possible.
Sense code
Port name
LS name
Adjacent CP name
Message: 74
Type: EXCEPTION
Cause Type: Resource
Insufficient storage to update ANR routing tables following deactivation of an HPR-
Cause:
capable link.
The node may not be able to free resources that are no longer required but will
Effect:
otherwise operate normally.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN
Port name
LS name
ANR Label
Adjacent CP name
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Message: 75
Type: EXCEPTION
Cause Type: Resource
Insufficient storage to update ANR routing tables following activation of an HPR-
Cause:
capable link.
HPR traffic using this ANR label will not be routed correctly, which may cause RTP
Effect:
connections to path-switch, or fail altogether.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN
Port name
LS name
ANR Label
Adjacent CP name
Message: 77
Type: PROBLEM
Cause Type: Internal
Cause: A DLC has ended abnormally.
Effect: All ports and link stations defined on the DLC will be inoperative.
Restart the DLC (using START_DLC and START_PORT). If the problem is persistent,
Action:
look for DLC specific logs giving more information on the reason for the failure.
DLC name
Message: 79
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to forward Alert generated by DLC.
Effect: Alert will be discarded.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Alert length
Alert data
Message: 82
Type: PROBLEM
Cause Type: Internal
Cause: Unable to deactivate port.
Effect: STOP_PORT verb will fail, port may not restart successfully.
If required, attempt to restart the port. If this fails, look for DLC specific logs giving
Action:
more information on the reason for the failure.
DLC name
Port name
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Message: 84
Type: PROBLEM
Cause Type: Internal
Cause: Unrecoverable DLC failure.
The DLC will be destroyed, and all ports and link stations defined on the DLC will be
Effect:
inoperative.
Restart the DLC and ports (using START_DLC and START_PORT). If these
Action: operations fail, or this problem is persistent, run a trace on the DLC and contact
support with the log and trace information.
DLC name
Diagnostic info
Message: 85
Type: EXCEPTION
Cause Type: Config
A session or application required APPN to automatically activate a link station, but the
Cause:
link station was not configured to be automatically activated.
Effect: The session or application will fail, with the specified sense code.
Either manually activate the link (using START_LS), or redefine the link to support
Action:
automatic activation (using DEFINE_LS).
Sense code
Port name
LS name
Message: 86
Type: EXCEPTION
Cause Type: SNA
A session or application required APPN to automatically activate a link station, but the
request was failed because it would have exceeded the port activation limits. This
Cause: problem usually indicates an inconsistent network topology, which may be transient
(that is, caused by a normal race condition), or permanent (indicated by logs 127 or
128).
Effect: The session or application will fail, with the specified sense code.
If possible, increase the port link-activation limits. Otherwise, check the consistency of
Action: the network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
LS name
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Message: 87
Type: EXCEPTION
Cause Type: SNA
A session required APPN to automatically activate a link station, but APPN was
unable to identify the requested link. This problem usually indicates an inconsistent
Cause:
network topology, which may be transient (that is, caused by a normal race condition),
or permanent (indicated by logs 127 or 128).
Effect: The session will fail, with the specified sense code.
Check the consistency of the network topology (network topology can be viewed
Action:
using the QUERY_NN_TOPOLOGY_* verbs).
Sense code
Adjacent CP name
TG number
Message: 88
Type: EXCEPTION
Cause Type: SNA
A session required APPN to automatically activate a dynamic link station, but the
request was failed because it would have exceeded the port activation limits. This
Cause: problem usually indicates an inconsistent network topology, which may be transient
(that is, caused by a normal race condition), or permanent (indicated by logs 127 or
128).
Effect: The session will fail, with the specified sense code.
If possible, increase the port activation limits. Otherwise, check the consistency of the
Action: network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
CN name
Message: 89
Type: EXCEPTION
Cause Type: SNA
A session required APPN to automatically activate a dynamic link station, but APPN
was unable to identify the requested connection network. This problem usually
Cause:
indicates an inconsistent network topology, which may be transient (that is, caused by
a normal race condition), or permanent (indicated by logs 127 or 128).
Effect: The session will fail, with the specified sense code.
Check the consistency of the network topology (network topology can be viewed
Action:
using the QUERY_NN_TOPOLOGY_* verbs).
Sense code
CN name
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Message: 90
Type: PROBLEM
Cause Type: Config
An incoming call was rejected because the port link-activation limits would be
Cause:
exceeded.
Effect: The link activation will fail.
Action: If possible, increase the port link-activation limits.
Port name
Message: 91
Type: PROBLEM
Cause Type: Config
Cause: The CP name on an XID3 received from an adjacent node is different to that expected
Effect: The link activation will fail.
If the received adjacent CP name is correct, correct the link station configuration using
DEFINE_LS. Depending on other aspects of the link station definition, the CP name
Action:
check can be disabled by issuing DEFINE_LS with the adj_cp_name field set to all
zeros.
Sense code
Port name
LS name
Received CP name
Message: 92
Type: PROBLEM
Cause Type: Config
Cause: The node ID on an XID3 received from a back level node is different to that expected.
Effect: The link activation will fail.
If the received node ID is correct, correct the link station configuration using
DEFINE_LS. Depending on other aspects of the link station definition, the node ID
Action:
check can be disabled by issuing DEFINE_LS with the adj_node_id field set to all
zeros.
Sense code
Port name
LS name
Received node ID
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Message: 93
Type: PROBLEM
Cause Type: Config
The node type indicated on an XID3 received from an adjacent node is different to
Cause:
that expected.
Effect: The link activation will fail.
If the received node type is correct, correct the link station configuration using
DEFINE_LS. Depending on other aspects of the link station definition, the node type
Action:
check can be disabled by issuing DEFINE_LS with the adj_node_type field set to
NAP_LEARN_NODE.
Sense code
Port name
LS name
Received node type
Message: 94
Type: PROBLEM
Cause Type: Config
Cause: Both sent and received XIDs indicate the same, non-negotiable, link station role.
Effect: The link activation will fail.
Either correct the local port definition, or the remote definition, so that the link station
Action:
roles are complementary, or at least one link station is negotiable.
Sense code
Port name
LS name
LS role
Message: 96
Type: EXCETION
Cause Type: SNA
A session or application required SNAP APPN to automatically activate a link station,
but the request was failed because it would have exceeded the maximum number of
Cause: concurrently active outbound links allowed for the owning port. This number is the
total link-activation limit minus the inbound link-activation limit (that part of the total
limit reserved for active inbound links).
Effect: The session or application will fail, with the specified sense code.
If possible, increase the port link-activation limits. Otherwise, check the consistency of
Action: the network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
LS name
Outbound link count
Total link-activation limit
Inbound link-activation limit
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Message: 97
Type: EXCETION
Cause Type: SNA
A session required SNAP APPN to automatically activate a dynamic link station, but
the request was failed because it would have exceeded the port total link-activation
Cause: limit. This problem usually indicates an inconsistent network topology, which may be
transient (that is, caused by a normal race condition), or permanent (indicated by logs
127 or 128).
Effect: The session or application will fail, with the specified sense code.
If possible, increase the port activation limits. Otherwise, check the consistency of the
Action: network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
CN name
Total link-activation limit
Inbound link count
Outbound link count
Message: 98
Type: EXCETION
Cause Type: SNA
A session required SNAP APPN to automatically activate a dynamic link station, but
the request was failed because it would have exceeded the maximum number of
concurrently active outbound links allowed for the owning port. This number is the
total link-activation limit minus the inbound link-activation limit (that part of the total
Cause:
limit reserved for active inbound links).
This problem usually indicates an inconsistent network topology, which may be
transient (that is, caused by a normal race condition), or permanent (indicated by logs
127 or 128).
Effect: The session or application will fail, with the specified sense code.
If possible, increase the port activation limits. Otherwise, check the consistency of the
Action: network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
CN name
Outbound link count
Total link-activation limit
Inbound link-activation limit
Message: 99
Type: AUDIT
Cause: A non-APPN link station to an upstream host has been successfully started.
Port name
LS name
Host PU name
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Message: 100
Type: AUDIT
Cause: A non-APPN link station to a downstream PU has been successfully started.
Port name
LS name
DSPU name
Message: 101
Type: AUDIT
Cause: A non-APPN link station to an upstream host has been successfully stopped.
LS name
Port name
Host PU name
Message: 102
Type: AUDIT
Cause: A non-APPN link station to a downstream PU has been successfully stopped.
Port name
LS name
DSPU name
Message: 103
Type: EXCETION
Cause Type: SNA
A locally initiated dependent session activation request required SNAP APPN to
automatically activate a link to a specified PU name, but SNAP APPN was unable to
Cause:
identify the a link to the PU. This problem indicates an inconsistent local
configuration which is transient and is caused by a recent modification.
Effect: The session or application will fail, with the specified sense code.
Check the consistency of the local configuration (link definitions can be viewed using
Action:
the QUERY_LS verb).
PU name
Sense code
Message: 104
Type: AUDIT
Cause: An APPN Link Station has been successfully started
Port name
LS name
Adjacent CP name
Adjacent CP type
TG number
Last TG number
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Message: 110
Type: AUDIT
Cause Type: Config
Cause: Remote activation of LS has been disabled.
Effect: Incoming call is rejected.
Re-enable remote activation of this LS by issuing a START_LS with the
Action: NAP_REMOTE_ACT bit turned on in the enable field, or re-define the link station
using DEFINE_LS
Port name
LS name
Message: 111
Type: PROBLEM
Cause Type: Resource
Intra-node session support ended abnormally. This should only occur because of a
Cause:
shortage of available storage.
Any active intra-node sessions will fail, and no more intra-node sessions will be
Effect:
activatable.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Message: 112
Type: EXCEPTION
Cause Type: SNA
A session required APPN to automatically activate a dynamic link station, but APPN
was unable to identify the requested connection network TG. This problem usually
Cause:
indicates an inconsistent network topology, which may be transient (that is, caused by
a normal race condition), or permanent (indicated by logs 127 or 128).
Effect: The session will fail, with the specified sense code.
Check the consistency of the network topology (network topology can be viewed
Action:
using the QUERY_NN_TOPOLOGY_* verbs).
Sense code
CN name
TG number
Message: 114
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to generate link Alert.
Effect: Alert will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Port name
LS name
Adjacent CP name
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Message: 115
Type: AUDIT
Cause: A Link Station has been successfully started.
Port name
LS name
Adjacent CP name
Adjacent CP type
TG number
Last TG number
HPR support
ANR label
Link level error recovery
Adjacent RTP support
Message: 116
Type: AUDIT
Cause: A Link Station has been successfully stopped.
Port name
LS name
Adjacent CP name
Adjacent CP type
TG number
Message: 117
Type: AUDIT
Cause: A DLC has been successfully started.
DLC name
Message: 118
Type: AUDIT
Cause: A DLC has been successfully stopped.
DLC name
Message: 119
Type: AUDIT
Cause: A Port has been successfully started.
DLC name
Port name
Message: 120
Type: AUDIT
Cause: A Port has been successfully stopped.
DLC name
Port name
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Message: 121
Type: EXCEPTION
Cause Type: Config
This network node requested CP-CP sessions on the specified link to an adjacent
Cause: network node, but the adjacent node is not configured to support CP-CP sessions on
the link.
Effect: CP-CP sessions will not be established.
Correct the configuration mismatch, either by removing CP-CP sessions support from
Action: the local link station definition (using DEFINE_LS), or by adding it to the adjacent
node’s link station definition.
Port name
LS name
Adjacent CP name
Message: 122
Type: PROBLEM
Cause Type: Resource
A DLC could not be started either because of insufficientresources, or because the
Cause:
specified DLC type is not supported.
Effect: The DLC is inoperative.
If the DLC type is supported, then either decrease the system load (for example, by
Action:
reducing the number of active sessions, or make more storage available to APPN.
DLC name
DLC type
Message: 123
Type: PROBLEM
Cause Type: Config
The specified link station is configured with a pre-defined TG number but the adjacent
Cause:
node has sent a different non-zero TG number.
Effect: Link activation will fail.
Correct mismatched TG number configuration at this node (using DEFINE_LS) or at
Action:
adjacent node.
Sense code
Port name
LS name
Adjacent CP name
Received TG number
Pre-defined TG number
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Message: 124
Type: PROBLEM
Cause Type: Config
Adjacent node has attempted to use a TG number for this link which is already pre-
Cause:
defined on another link station.
Effect: Link activation will fail.
Correct mismatched TG number configuration at this node (using DEFINE_LS) or at
Action:
adjacent node.
Sense code
Port name
LS name
Adjacent CP name
Received TG number
Pre-defined LS name
Message: 125
Type: PROBLEM
Cause Type: SNA
Adjacent node has attempted to use a TG number for this link which is already in use
Cause:
by another link station. This may indicate an interoperability problem.
Effect: Link activation will fail.
Run a trace on the link station or port to get more diagnostic information on the
Action:
problem, and contact support with the log and trace.
Sense code
Port name
LS name
Adjacent CP name
Received TG number
Conflicting LS name
Message: 126
Type: AUDIT
Cause Type: SNA
Cause: An adjacent node has changed its CP name.
Port name
LS name
Previous CP name
Current CP Name
Previous TG number
Current TG number
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Message: 127
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to update topology database with link station information
Topology will be inconsistent, which may result in unexpected session activation
Effect:
failures (typically with sense codes 8014xxxx, 0806002B, or 08500001).
Either decrease the system load (for example, by reducing the number of active
sessions), or make more storage available to APPN. Cycling the specified link station
Action:
(ie. either activating then deactivating, or deactivating then activating) may clear the
condition.
Port name
LS name
Adjacent CP name
TG number
Message: 128
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to update topology database with connection network information.
Topology will be inconsistent, which may result in unexpected session activation
Effect:
failures (typically with sense codes 8014xxxx, 0806002B, or 08500001).
Either decrease the system load (for example, by reducing the number of active
sessions), or make more storage available to APPN. Cycling the specified port (ie.
Action:
either activating then deactivating, or deactivating then activating) may clear the
condition.
Port name
CN name
TG number
Message: 129
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to enable intra-node sessions.
Effect: Intra-node session cannot be activated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
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Presentation Services
Message: 131
Type: PROBLEM
Cause Type: SNA
Attach rejected because the specified conversation type is not supported by the
specified transaction program. This may be a mismatch in the capabilities of the
Cause:
originating transaction program and the destination transaction program, or it may
simply be a configuration error.
Effect: The Attach will be rejected.
Check the conversation type or types supported by the specified transaction program,
and check that this matches the conversation type supported defined for the transaction
Action:
program (using QUERY_TP). If they match, or the transaction program is not defined,
there is a mismatch between the originating and destination transaction programs.
Sense code
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
TP name
Conversation type
Message: 133
Type: PROBLEM
Cause Type: SNA
The session being used by a conversation has been deactivated because of a protocol
Cause:
error, causing the conversation to fail.
The conversation will be terminated, either by an APPC primary_rc of
Effect: NAP_CONV_FAILURE_NO_RETRY, or a CPI-C return_code of
CM_RESOURCE_FAILURE_NO_RETRY.
This log gives information on which TPs and conversation havebeen affected by a
protocol error on a session. Other, more specific problem or exception logs give more
Action:
information on the protocol error. Use the Session identifier to correlate this log with
other related logs.
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
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Message: 134
Type: PROBLEM
Cause Type: SNA
The session being used by a conversation has been deactivated because of a session
Cause:
outage, causing the conversation to fail.
The conversation will be terminated, either by an APPC primary_rc of
Effect: NAP_CONV_FAILURE_RETRY, or a CPI-C return_code of
CM_RESOURCE_FAILURE_RETRY.
This log gives information on which TPs and conversation have been affected by a
session outage. Other, more specific, problem or exception logs give more information
Action:
on the reason for the session outage. Use the Session identifier to correlate this log
with other related logs.
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Message: 135
Type: EXCEPTION
Cause Type: SNA
APPN detected a protocol error on an APPC conversation. Sense codes are as follows.
10010000 - invalid GDS logical length
FMH7 or log data mismatch (for example, FMH7 not received when expected, or log
Cause: data truncated, or CEB not set on FMH7 when expected)
10086000 - eceived FMH but not FMH7
1008200E - FMH7 format error (log data concatenation not valid)
1008200A - FMH7 received with no sense data (sense data is zero)
The conversation will be terminated, either by an APPC primary_rc of
Effect: NAP_CONV_FAILURE_NO_RETRY, or a CPI-C return_code of
CM_RESOURCE_FAILURE_NO_RETRY, and the session deactivated.
Report the protocol error to partner LU support. If additional diagnostic information is
Action: required, run a link trace (the session identifier can be used to correlate this log to
other logs which contain the appropriate link station name).
Sense code
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Half Session
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Message: 137
Type: EXCEPTION
Cause Type: External
The partner TP issued a [MC_]SEND_ERROR verb. Either the conversation with the
Cause:
partner TP could not be established, or an error state was generated by the partner TP.
A new conversation will fail to begin, or an existing one will experience a problem.
Effect: Subsequent recovery or termination of the conversation will be determined by the
applications.
Check that both the local TP and the partner TP exist, are correctly named, and are
Action:
working properly.
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Error data received
Message: 138
Type: EXCEPTION
Cause Type: External
The local TP issued a [MC_]SEND_ERROR verb. Either a conversation with the local
Cause:
TP could not be established, or an error state was generated by the local TP
A new conversation will fail to begin, or an existing one will experience a problem.
Effect: Subsequent recovery or termination of the conversation will be determined by the
applications
Check that both the local TP and the partner TP exist, are correctly named, and are
Action:
working properly
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Error data sent
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Message: 150
Type: EXCEPTION
Cause Type: Config
CRV exchange failed. This indicates the cryptography keys configured at this LU and
Cause:
the partner LU are inconsistent.
Effect: Session will be deactivated with the specified sense code (08350001).
Use information on the session deactivated problem log (log 271) to identify the local
Action:
LU and partner LU, and correct the mismatch in cryptography keys.
Sense code
FQPCID
Message: 151
Type: EXCEPTION
Cause Type: SNA
LU6.2 session state error. This may indicate an nteroperability problem. Sense codes
are as follows.
20020000 -chaining sequence error
20030000 -bracket state error
20040000 -received normal flow request when half-duplex flip-flop state not receive
200A0000 -immediate request mode violated by partner LU
200B0000 -queued response indicator invalid
Cause:
200E0000 -unexpected SIGNAL response
200F0000 -received unexpected response
20120000 -unexpected sense code on negative response
40040000 -received RQE,BB,CEB chain from contention loser
40110000 -RU category of response doesn’t match request
40120000 -request code of response doesn’t match request
40210000 -QRI setting on response doesn’t match request
Effect: The session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code
LS name
LFSID
FQPCID
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Message: 153
Type: EXCEPTION
Cause Type: SNA
LU6.2 session format error. This may indicate an interoperability problem. Sense
codes are as follows.
080F6051 -security error (FMH12 error)
10030000 -function not supported (unrecognised request code)
10050000 -SIGNAL or LUSTAT request too short
10084001 -invalid FM header type (not 5, 7 or 12)
40030000 -BB not allowed
40040000 -CEB or EB not allowed
40070000 -definite response not allowed
40090000 -CD not allowed
400B0000 -chaining error
Cause: 400C0000 -bracket error
400F0000 -incorrect use of format indicator (FI)
40100000 -alternate code not supported
40110000 -incorrect specification of RU category
40120000 -incorrect specification of request code
40130000 -incorrect specification of SDI and RTI
40140000 -incorrect use of DR1I, DR2I and ERI
40150000 -incorrect use of QRI
40160000 -incorrect use of EDI
40170000 -incorrect use of PDI
40180000 -incorrect setting of QRI with bidder’s BB
40190000 -incorrect indicators with last-in-chain request
Effect: The session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code TH
LS name RH
LFSID RU
FQPCID
Message: 154
Type: EXCEPTION
Cause Type: SNA
LU6.2 response correlation error. This may indicate an interoperability problem. Sense
Cause: codes are as follows.
200E0000 - uncorrelated positive response, or uncorrelated RTR response
Effect: Session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code TH
LS name RH
LFSID RU
FQPCID
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Message: 155
Type: EXCEPTION
Cause Type: Resources
Cause: LU6.2 session ended abnormally because of insufficient storage.
Effect: Session will be deactivated with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
LFSID
FQPCID
Message: 156
Type: EXCEPTION
Cause Type: SNA
Protocol error during CRV exchange. This indicates a possible interoperability
problem. Sense codes are as follows.
0090000 -CRV request received from secondary LU, or CRV response received from
primary LU, or RV not received when expected .
10020000 -CRV RU too short
400F0000 -CRV with FI not set
400B0000 -CRV chain indicators not set to BC, EC
40140000 -CRV not RQD1
Cause: 40110000 -CRV not expedited
40150000 -CRV with QRI not set
40080000 -CRV with PI set
400C0000 -CRV request with BBI, EBI or CEBI set
400D0000 -CRV request with CDI set
40100000 -CRV request with CSI set to CODE1
40160000 -CRV request with EDI set
40170000 -CRV request with PDI set
40130000 -CRV response RTI and SDI inconsistent
Effect: Session will be deactivated with specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. Run a trace on the specified link station, and contact support with the
log and trace.
Sense code
LS name
LFSID
FQPCID
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Message: 170
Type: EXCEPTION
Cause Type: SNA
Session pacing error. This may indicate an interoperability problem. Sense codes are
as follows.
20110000 -sender has overrun pacing window, or PI not set on first RU of window
20110001 -unexpected IPM
Cause:
20110002 -PI set on other than first RU in window
20110003 -invalid pacing response
10010003 -invalid IPM format
10020000 -RU length error
Effect: The session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code
LS name
LFSID
TH
RH
RU
Message: 171
Type: EXCEPTION
Cause Type: SNA
Session segmentation error. This may indicate an interoperability problem. Sense
codes are as follows.
Cause:
80070000 -segmenting error
80070001 -segmentation not supported on this link
Effect: The session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code
LS name
LFSID
TH
RH
RU
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Path Control
Message: 180
Type: EXCEPTION
Cause Type: SNA
Unable to route intra-node session data. This usually indicates a race condition when
Cause:
an intra-node session is deactivating.
Effect: None.
Action: None.
LFSID
Message: 184
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to generate Alert to report invalid received data.
Effect: Alert is not generated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code TH
LS name BIU
LFSID
Message: 185
Type: EXCEPTION
Cause Type: SNA
Unable to route inter-node session data. This usually indicates a race condition when
Cause:
an inter-node session is deactivating.
Effect: None.
Action: None.
LS name
LFSID
Message: 189
Type: EXCEPTION
Cause Type: SNA
Failed to forward an HPR Network Layer Packet because the ANR label could not be
matched to an outgoing link. This is usually a normal race condition when an HPR-
Cause:
capable link is deactivated, although it may also be caused by an earlier resource
shortage (look for log 192).
Effect: An RTP connection will attempt to path switch, or may fail.
Use QUERY_LS to look for an active HPR-capable link with the specified ANR label.
If there is one, then the problem has been caused by a storage shortage. Either
Action:
decrease the system load (for example, by reducing the number of active sessions, or
make more storage available to APPN.
LS name
ANR label
Network header
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Message: 190
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to start link-inactivity timer.
Effect: Limited resource link will not be automatically deactivated.
If the link is idle (that is, not being used by any sessions), deactivate it using
Action:
STOP_LS.
LS name
Message: 191
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to forward HPR Network Layer Packet.
NLP will be discarded. If this error occurs frequently, it may cause RTP connections
Effect:
to path-switch or fail altogether.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
LS name
Network header
Message: 192
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to register ANR label.
HPR traffic using this ANR label will not be routed correctly, which may cause RTP
Effect:
connections to path-switch, or fail altogether.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
LS name
ANR label
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Message: 261
Type: PROBLEM
Cause Type: Config
ACTLU received for LU which is not defined locally, and implicit LU definition is not
Cause: supported. This typically indicates a mismatch between this node and the host
configuration.
Effect: LU-SSCP session is not activated (ACTLU is rejected with specified sense code).
Either define the LU locally (using DEFINE_LOCAL_LU DEFINE_LU_0_TO_3 or
Action: DEFINE_LU_0_TO_3_RANGE), remove the LUfrom the host configuration, or
configure support for implicitLU definition (using START_NODE)
Sense code
PU name
NAU address
ACTLU RU
Session Manager
Message: 270
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to define a new LU type 6.2.
Effect: DEFINE_LU or START_NODE will fail.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
LU name (Alias)
Message: 271
Type: PROBLEM
Cause Type: SNA
Cause: Fatal error detected on LU6.2 session.
Effect: Session will be deactivated with specified sense code.
This log gives additional information on the failed session, but is preceded by an
Action: exception log (150, 151, 153, 154, 155 or 156) giving more specific information about
the fatal error.
Sense code
Local LU name
Partner LU name
Mode name
LS name
LFSID
Session identifier
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Message: 275
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate LU6.2 session.
Effect: Session activation will fail with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Local LU name
Partner LU name
Mode name
Session identifier
Message: 280
Type: PROBLEM
Cause Type: SNA
Format error in received LU6.2 BIND request. Sense codes are as follows.
0835xxxx -parameter error at offset xxxx in BIND RU
Cause:
088C6000 FQPCID not included in extended BIND
083B0000 invalid FQPCID format
Effect: Session activation will fail with specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Error offset
BIND RU
Message: 281
Type: PROBLEM
Cause Type: SNA
Format error in received LU6.2 BIND response. Sense codes are as follows.
Cause:
0835xxxx - parameter error at offset xxxx in BIND RU
Effect: Session activation will fail with specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Partner LU name
Error offset
RSP(BIND) RU
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Message: 282
Type: PROBLEM
Cause Type: SNA
LU-mode session limit exceeded. This problem normally should not occur, since the
session limits are negotiated with a CNOS exchange prior to sessions being activated.
Cause: However, this og can also be caused by a normal race condition when the session
limits are reset, or when this node has been restarted after having previously had
sessions with this partner LU.
Effect: Session activation will fail with specified sense code.
If problem persists, check the session limits and active session counts on the specified
Action:
local LU, partner LU, mode using QUERY_MODE.
Sense code
Local LU name
Partner LU name
Mode name
Active session count
LU-mode session limit
Message: 283
Type: EXCEPTION
Cause Type: SNA
BIND race with single-session partner LU. This is a normal network race condition.
Cause: The race is resolved in favour of the LU with the higher name. In this case the partner
LU lost the race.
Effect: Session activation will fail with specified sense code.
Action: None.
Sense code
Local LU name
Partner LU name
Mode name
Message: 284
Type: PROBLEM
Cause Type: SNA
Detected consistency errors in received BIND request. This may indicate an
interoperability problem. Sense codes are as follows.
Cause:
0835xxxx -parameter error at offset xxxx in BIND RU
080F6051 -security error
Effect: Session activation will fail with specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Partner LU name
Error offset
BIND RU
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Message: 285
Type: PROBLEM
Cause Type: SNA
Detected consistency errors in received BIND response. This may indicate an
interoperability problem. Sense codes are as follows
Cause:
0835xxxx -parameter error at offset xxxx in BIND RU
080F6051 -security error
Effect: Session will be deactivated with specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Partner LU name
Error offset
RSP(BIND) RU
Message: 286
Type: PROBLEM
Cause Type: SNA
Format error in received UNBIND request. This may indicate an interoperability
problem. Sense codes are as follows.
0835xxxx -parameter error at offset xxxx in UNBIND RU
Cause:
0895xxyy -format error in control vector, where xx is key of control vector, and yy is
offset into control vector of byte in error
10020000 -RU length error
Effect: None (session will still be deactivated).
Action: Contact support with details of the problem.
Sense code
Local LU name
Error offset
UNBIND RU
Message: 288
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received BIND response. This is probably caused by a normal race
condition (a BIND request, followed immediately by an UNBIND request and then by
Cause:
another BIND request using the same LFSID - the response to the first BIND request
will not be correlated).
Effect: None (BIND response will be discarded).
Action: None.
Sense code
Local LU name
Error offset
RSP(BIND) RU
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Message: 290
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received INIT-SELF response. This is a normal race condition
Cause:
(caused by the session being deactivated before the INIT-SELF response has arrived).
Effect: None (response is discarded).
Action: None.
Sense code
Local LU name
Message: 291
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received UNBIND request. This is a normal race condition (caused
Cause:
by UNBIND requests crossing).
Effect: None (will send a +ve response to UNBIND).
Action: None.
Local LU name
UNBIND RU
Message: 300
Type: EXCEPTION
Cause Type: SNA
Cause: ACTLU received when LU already "active".
Effect: ACTLU will be rejected with specified sense code.
Run a trace on the link station corresponding to the specified PU name. Contact host
Action:
support with details of the problem.
Sense code
Local LU name
PU name
NAU address
Message: 301
Type: PROBLEM
Cause Type: SNA
Cause: Insufficient storage to activate LU-SSCP session.
Effect: ACTLU will be rejected with specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Local LU name
PU name
NAU address
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Message: 302
Type: EXCEPTION
Cause Type: SNA
Unable to activate a new session since it would exceed the LU-mode session limits.
Cause:
This problem is a normal race condition, and so should occur infrequently.
Session activation will fail with specified sense code (which may cause ALLOCATE,
Effect:
MC_ALLOCATE or CMALLC requests to fail)
Action: None.
Sense code
Local LU name
Partner LU name
Mode name
Session polarity
Contention winner sessions
Contention loser sessions
Session limit
Min contention winner limit
Min contention loser limit
Message: 303
Type: PROBLEM
Cause Type: SNA
Cause: Insufficient storage to reassemble received BIND response.
Effect: Session will be deactivated with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Local LU name
Message: 304
Type: PROBLEM
Cause Type: SNA
Cause: Partner LU name on received BIND request is badly formed.
Effect: Session activation will fail with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Partner LU name
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Message: 305
Type: PROBLEM
Cause Type: SNA
Cause: Mode name on received BIND request is unrecognized.
Effect: Session activation will fail with the specified sense code.
Either modify the partner LU configuration so it does not attempt to use the
Action:
unrecognized mode, or define the mode at this node (using DEFINE_MODE).
Sense code
Local LU name
Partner LU name
Mode name
Message: 306
Type: PROBLEM
Cause Type: SNA
Unable to activate session to single session partner LU, because there is already an
active session on another mode. This usually indicates contention between two or
Cause:
more APPC transaction programs or CPI-C applications for the same dependent
LU6.2.
Session activation will fail with specified sense code (which may cause ALLOCATE,
Effect:
MC_ALLOCATE or CMALLC requests to fail).
Action: Modify the transaction programs and/or applications to use separate LUs.
Sense code
Local LU name
Partner LU name
Requested mode
Active mode
Message: 307
Type: AUDIT
Comment: An LU6.2 session has been activated.
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Session polarity
Session type
LS name
LFSID
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Message: 308
Type: AUDIT
Comment: An LU6.2 session has been deactivated.
Sense code
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
LS name
LFSID
Message: 310
Type: EXCEPTION
Cause Type: SNA
LU-mode session limit exceeded - BIND race. This is normal race condition caused
by both the local LU and partner LU attempting to activate the last session on the
Cause:
mode simultaneously. The race will be resolved in favour of the node with the higher
name. In this case the partner LU has lost the race.
Effect: Session activation will fail with specified sense code.
Action: None.
Sense code
Local LU name
Partner LU name
Mode name
Active session count
Pending session count
LU-mode session limit
Message: 311
Type: PROBLEM
Cause Type: SNA
FQPCID collision. The FQPCID specified on a received BIND request matches the
FQCPID being used for an existing active session. This can be caused by a collision
Cause:
in the hashing algorithm used to generate an FQPCID, or it may indicate a problem in
the node generating the FQPCID.
Effect: Session activation will fail with specified sense code.
Action: If problem is persistent or occurs often, contact support with details of the problem
Sense code
Local LU name
Partner LU name
Mode name
PCID
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Message: 312
Type: PROBLEM
Cause Type: SNA
Session identifier collision. The session identifier specified on a received BIND
Cause:
request matches the session identifier being an existing active session.
Effect: Session activation will fail with specified sense code.
Action: If problem is persistent or occurs often, contact support with details of the problem.
Sense code
Local LU name
Partner LU name
Mode name
Session identifier
Message: 313
Type: AUDIT
Comment: An LU-SSCP session has been activated for LU type 6.2.
PU name
NAU address
LU name
Message: 314
Type: AUDIT
Comment: An LU-SSCP session has been deactivated for LU type 6.2.
PU name
NAU address
LU name
Message: 315
Type: PROBLEM
Cause Type: SNA/Config
LU-LU verification protocol mismatch. The partner LU requested that the basic
protocol is used when the local LU runs only the enhanced protocol with the partner
LU. The local LU may be configured to run only the enhanced protocol with partner
LU or it may be configured to run either protocol with the partner LU and has
Cause: determined that the partner LU can the enhanced protocol.
This is either
(i) a mismatch in
(ii) a migration problem
(iii) a security attack.
Effect: Session activation will fail.
Check the identity of the partner LU. If the problem is
(i) reconfigure the verification protocol that the local LU uses with the partner LU
using the verb DEFINE_LU_LU_PASSWORD or reconfigure the verification protocol
Action:
that the partner LU uses at the partner
(ii) upgrade the software at the partner LU’s location
(iii) investigate the security attack.
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Local LU (Alias)
Partner LU (Alias)
Sense Code
Message: 316
Type: PROBLEM
Cause Type: SNA/Config
LU-LU verification failed. The partner LU has sent an response to a challenge sent by
Cause:
a local LU. This is either a mismatch in configuration or a security attack.
Effect: Session activation will fail.
Check the identity of the partner LU. If this is a mismatch in configuration then
reconfigure the password either at the LU using the verb
Action:
DEFINE_LU_LU_PASSWORD or at the partner (or at both LUs), so that both LUs
have the same password.
Local LU (Alias)
Partner LU (Alias)
Sense Code
Message: 317
Type: PROBLEM
Cause Type: External
Duplicate random data received. A list is kept of all random data sent as challenges by
Cause: the local LU. Receiving duplicate random data from a partner LU should be a rare
event, and is evidence of a security attack.
Effect: Session activation will fail.
Check the identity of the partner LU. Check that the random number generators
Action: available to the local and partner LUs good quality (and therefore unlikely to generate
matching data). Investigate recurrences of this problem as security attacks.
Local LU (Alias)
Partner LU (Alias)
Sense Code
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Message: 318
Type: EXCEPTION
Cause Type: SNA
BIND(-RSP) received in response to a BIND request. This may indicate a
configuration error, or a protocol error.Common sense codes which typically indicate a
configuration error or a normal race condition include
0805xxxx - the session could not be activated as session activation limits have been
reached
08060014 - the partner LU is not known
0806xxxx - the BIND specified a resource which is not known
080Fxxxx - security authorization failed
0821xxxx - the BIND supplied an invalid session parameter
Cause: 0835xxxx - parameter error in BIND RU at offset xxxx
Other sense codes include
0812xxxx - session activation failed due to resource shortage at the remote node
083Bxxxx - invalid PCID in BIND RU
0852xxxx - duplicate session activation request
0861xxxx - invalid COS name in BIND RU
088Cxxxx - control vector or subfield missing from BIND RU
0895xxxx - BIND RU contained a control vector that was in error
0896xxxx - BIND RU contained a control vector that was too long
Effect: Session activation will fail with the specified sense code.
If the sense code indicates a configuration error, check for inconsistencies between the
configuration at the local LU and the configuration at the partner LU. If the
Action:
configuration is consistent and the problem persists, contact support with details of the
problem.
Sense code
Local LU name
Partner LU name
Mode Name
BIND RU
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Message: 319
Type: EXCEPTION
Cause Type: SNA
UNBIND request received in response to a BIND request. This may indicate a
configuration error, or a protocol error.Common sense codes which typically indicate a
configuration error or a normal race condition include
0805xxxx - the session could not be activated as session activation limits have been
reached
08060014 - the partner LU is not known
0806xxxx - the BIND specified a resource which is not known
080Fxxxx - security authorization failed
0821xxxx - the BIND supplied an invalid session parameter
Cause:
0835xxxx - parameter error in BIND RU at offset xxxx
Other sense codes include
0812xxxx - session activation failed due to resource shortage at the remote node
083Bxxxx - invalid PCID in BIND RU
0852xxxx - duplicate session activation request
0861xxxx - invalid COS name in BIND RU
088Cxxxx - control vector or subfield missing from BIND RU
0895xxxx - BIND RU contained a control vector that was in error
0896xxxx - BIND RU contained a control vector that was too long
Effect: Session activation will fail with the specified sense code.
If the sense code indicates a configuration error, check for inconsistencies between the
configuration at the local LU and the configuration at the partner LU. If the
Action:
configuration is consistent and the problem persists, contact support with details of the
problem.
Sense code
Local LU name
Partner LU name
Mode Name
BIND RU
UNBIND RU
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Message: 322
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to generate Alert to report a BIND segmentation or pacing error.
Effect: The Alert will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
Message: 323
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to process received BIND request.
Effect: The BIND will be rejected with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
LFSID
BIND RU
Message: 324
Type: PROBLEM
Cause Type: SNA
ACTPU, ACTLU, DACTPU or DACTLU received over a link on which dependent
Cause:
LUs are not supported. This may indicate an interoperability problem.
Effect: Request will be rejected with the specified sense code.
Action: Contact support with details of the problem.
Sense code
LS name
LFSID
RU
Message: 331
Type: PROBLEM
Cause Type: SNA
Received BIND request with badly formed secondary LU name. This may indicate an
Cause:
interoperability problem.
Effect: Session activation will fail with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Secondary LU name
BIND RU
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Message: 332
Type: PROBLEM
Cause Type: SNA
Received BIND request where network identifier of secondary LU does not match
Cause:
local network identifier.
Effect: Session activation will fail with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Secondary LU name
Local network ID
Primary LU name
BIND RU
Message: 335
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to deactivate a link.
Effect: The link will not be deactivated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
Message: 338
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received BIND response. This is a normal race condition, caused
Cause:
by a BIND being followed immediately by an UNBIND for the same session.
Effect: BIND response is discarded.
Action: None.
LS name
LFSID
RSP(BIND) RU
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Message: 339
Type: PROBLEM
Cause Type: SNA
Received BIND using LFSID that is already in use. This is usually caused by a race
condition (a BIND, UNBIND, BIND sequence all using the same LFSID, where the
Cause: second BIND overtakes the UNBIND). Nodes at the current level of APPN contain
‘LFSID ageing’ processing to minimise the changes of this race condition, but some
older implementations may not support this processing.
Effect: BIND will be rejected with specified sense code.
If problem is persistent, or occurs frequently, contact support with details of the
Action:
problem.
Sense code
LS name
LFSID
BIND RU
Message: 342
Type: PROBLEM
Cause Type: SNA
Session control request received with invalid local form session identifier (that is, the
Cause: LFSID is not in a range appropriate for the request). This may indicate an
interoperability problem.
Effect: Request will be rejected with the specified sense code.
Action: Contact support with details of the problem.
Sense code
LS name
LFSID
RU
Message: 344
Type: PROBLEM
Cause Type: Resource
Insufficient storage to create local form session identifier routing table for a link
Cause:
station.
Effect: Link activation will fail.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
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Message: 345
Type: EXCEPTION
Cause Type: Resource
Cause: Unable to extend local form session identifier routing table.
Effect: Session activation will fail with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
Message: 346
Type: EXCEPTION
An independent LU-LU session has been deactivated because the local LU has been
Cause:
deleted.
Effect: None.
Action: None.
Local LU name LFSID
LS name
Message: 347
Type: PROBLEM
Cause Type: SNA
Detected fatal BIND or UNBIND protocol error. This may indicate an interoperability
problem. Sense codes are as follows.
20110000 -BIND pacing window overrun, or PI not set when expected
20110001 -unexpected solicited BIND IPM
20110002 -PI set when not expected
20110003 -pacing response not IPM
Cause: 10020000 -RU (BIND, UNBIND or BIND IPM) length error
10010003 -BIND IPM format error
80070000 -BIND or RSP(BIND) segment out of sequence, or segmented UNBIND or
RSP(UNBIND)
80070002 -BIND or RSP(BIND) segments interleaved
800F0000 -LFSID incorrect for SC request
800F0001 -ODAI incorrect
Effect: Link will be deactivated.
Action: Contact support with details of the problem.
Sense code
LS name
Message: 348
Type: PROBLEM
Cause Type: SNA
Received BIND IPM on link where adaptive BIND pacing is not supported. This may
Cause:
indicate an interoperability problem.
Effect: BIND IPM will be discarded.
Action: Contact support with details of the problem.
LS name
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Message: 349
Type: EXCEPTION
Cause: A dependent LU-LU session has been deactivated because the LU has been deleted.
Effect: None.
Action: None.
PU name
NAU address
LFSID
Management Service
Message: 353
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to deliver MDS_MU to a registered application.
Effect: The MU will be returned to the sender indicating a resource shortage error.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
MS application name
Message: 355
Type: EXCEPTION
Cause Type: Resource
The system was unable to allocate memory to process an incoming
Cause:
TRANSFER_MS_DATA or SEND_MDS_MU or register signal.
Effect: The signal will be returned to the sender noting the resource shortage error.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 356
Type: EXCEPTION
Cause Type: Resource
The system was unable to add the product set id or the date time stamp requested due
Cause:
to either memory shortage or the addition causing an NMVT to exceed maximum size.
Effect: Additions will not be made to the signal.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 357
Type: AUDIT
Comment: TRANSFER_MS_DATA/SEND_MDS_MU data has arrived.
Originator ID
Alert data
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Message: 358
Type: EXCEPTION
Cause Type: Resource
The system was unable to allocate memory and was thus unable to log data supplied
Cause:
by the user.
Effect: The data will not be logged.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 359
Type: EXCEPTION
Cause Type: API
A signal was received which was unrecognized and could not be returned to the
Cause:
sender.
Effect: The signal memory will be freed.
Action: Check that issued signals are acceptable according to the API specification.
Message: 360
Type: EXCEPTION
Cause Type: Resource
Memory failure in trying to allocate space to route a back-level alert to the parent MS
Cause:
process.
Effect: The alert will not be sent. It is logged here.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Source component Originator ID
Component type Data
Message: 362
Type: EXCEPTION
Cause Type: Resource
Cause: The system was unable to allocate control block space to process an incoming verb.
The verb will not be processed and it will be returned to the sending application with
Effect:
a primary return code of NAP_UNEXPECTED_SYSTEM_ERROR.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Opcode
Message: 363
Type: EXCEPTION
Cause Type: Resource
Cause: The system was unable to allocate memory needed to send an alert.
Effect: The alert will not be sent, however, the sense code of the alert will be logged.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
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Message: 364
Type: EXCEPTION
Cause Type: Resource
Cause: The system was unable to needed memory for processing an MDS_MU.
The MDS_MU will not be processed. If the MDS_MU originated at the local node the
SEND_MDS_MU verb containing the MDS_MU will be returned to the sending
Effect:
application noting the error. If the MDS_MU did not originate from the local node, an
error message will be returned to the originating application.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 365
Type: EXCEPTION
Cause Type: API
Cause: A correlation error was detected while processing an MDS_MU.
The MDS_MU will not be processed. If the MDS_MU originated at the local node the
SEND_MDS_MU verb containing the MDS_MU will be returned to the sending
Effect: application noting the error. If the MDS_MU did not originate from the local node, an
error message will be returned to the originating application. An error message may
also be sent to other applications if they are affected by the correlation clash.
Action: User should reissue the SEND_MDS_MU but with a correct correlator value.
Message: 366
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to pass Alert to registered Alert Handler.
Effect: The alert will not be sent, however, it will be logged.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Alert data
Message: 367
Type: EXCEPTION
Cause Type: API
The system received a send failure for an alert stored on the send alert queue. No held
Cause: alert function is available to store the alert until another focal point is established. alert
to the alert handler.
Effect: The alert will not be sent, however, it will be logged.
Action: None.
Alert data
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Message: 368
Type: EXCEPTION
Cause Type: API
The system was unable to correlate an error received on an alert send with the alerts
stored in the send alert queue. The send alert queue is either too small and the original
Cause:
alert has been deleted or a previous error prevented the alert from being held on the
queue
Effect: The alert will not be sent to the focal point.
Investigate definition of send alert queue size (configurable on the START_NODE) or
Action:
if prior memory shortage caused alert not to be held on the queue.
Message: 372
Type: PROBLEM
Cause Type: SNA
MS Capabilities received an error message reporting a format error on an MDS_MU
Cause:
our node supposedly sent.
The error message will be logged, however, no further action can be taken. Ignoring
Effect:
the message may lead to further unexpected occurrences.
Action: Contact support with details of the problem.
Error data
Message: 373
Type: EXCEPTION
Cause Type: Resource
Cause: MS Capabilities failed to get space to send a message.
The message will not be sent. If the intended message was a request for focal point
services, MS will pursue focal point services alternatively. If the intended message
Effect:
was to revoke a previous focal point, the message will not be sent. The node will still
appear in the focal point’s sphere of control list.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 374
Type: EXCEPTION
Cause Type: External
MS Capabilities received an error message. This is assumed to be the result of a send
Cause:
failure.
The error message received will be logged so that send failure types can be examined.
Effect: MS capabilities will take appropriate recovery action if the failed send effects the
focal point table.
Action: Contact support with details of the problem.
Sense code
Error data
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Message: 377
Type: EXCEPTION
Cause Type: Resource
Cause: MDS failed to get needed memory during the creation sequence.
Effect: The MDS creation will fail.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 378
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to processed received MS Capabilities information.
Effect: The category for which this failure occurred will be reset.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 379
Type: EXCEPTION
Cause Type: SNA
Cause: MDS received an MDS_MU that it could not parse correctly.
An alert will be raised. If the MDS_MU originated from a local application, the
Effect: SEND_MDS_MU will be returned with the return codes
NAP_PARAMETER_CHECK and NAP_INVALID_MDS_MU_FORMAT.
Investigate syntax of MDS_MU sent, correct syntax, and reissue the
Action:
SEND_MDS_MU.
Message: 380
Type: EXCEPTION
Cause Type: Internal
Cause: An MDS Transaction Program received an unexpected return code.
The transaction program will re-initialize. The MDS_MU that was being sent will be
Effect: returned to the originator if the error was detected at the originating node, or the
originator will be notified of the send failure via an error message.
Action: Investigate cause of unexpected return code.
Primary return code
Secondary return code
Message: 381
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to queue Alert for error correlation
The alert will not be queued, and thus, if an error message regarding the failure to
Effect: send this alert is received, MDS will be unable to correlate it. If the alert is sent
successfully, no further problems will result.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
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Message: 382
Type: EXCEPTION
Cause Type: Resource
Cause: MDS unable to get buffer to send TP_ENDED for SEND_TP.
Effect: TP_ENDED will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 383
Type: EXCEPTION
Cause Type: Resource
Cause: MDS unable to get memory for a SNASVCMG session control block.
Effect: The control block will not be obtained.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 384
Type: EXCEPTION
Cause Type: Internal
Cause: An MDS Transaction Program received an unexpected what_received.
The transaction program will re-initialize. The MDS_MU that was being sent will be
Effect: returned to the originator if the error was detected at the originating node, or the
originator will be notified of the send failure via an error message.
Action: Investigate cause of unexpected what_received.
What_received
Message: 386
Type: EXCEPTION
Cause Type: Resource
Cause: The system received a send failure for a local MS capabilities originated message.
MS capabilities will treat the send failure as a loss of connectivity to the partner node.
Effect: If focal point relationships are affected then MS capabilities will take appropriate
recovery action.
Action: Investigate cause of failed send.
Message data
Message: 387
Type: EXCEPTION
Cause Type: Resource
The system was unable to allocate resource to set up a link control block for a
Cause:
received PU_STATUS message.
The active link will be treated as unknown by MS. Any messages received over the
link will be returned as undeliverable. Any TRANSFER_MS_DATA or
Effect:
SEND_MDS_MUs received from applications specifying the link in the PU_STATUS
will be returned with link_name unknown.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
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Message: 456
Type: EXCEPTION
Cause Type: API
Cause: LU type 0,1,2 or 3 application sent invalid Acknowledgment or Status message.
Effect: Status Error sent to application.
Action: Investigate the error in the application.
Error code
LFSID
Message: 458
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to report RTM statistics to host.
Effect: RTM statistics displayed by host will be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
NAU address
Message: 459
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to report RTM status to application.
Effect: RTM statistics reported and displayed by application may be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
NAU address
Message: 461
Type: PROBLEM
Cause Type: Resource
Cause: APPN could not allocate necessary storage.
Effect: Some operation will fail. See other logs/verbs.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
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Message: 472
Type: EXCEPTION
Cause Type: SNA
No suitable TG could be found from the backbone network to the destination end
Cause: node for the class of service specified for a session activation. This may be caused by
a temporary link failure between the destination node and a network node.
Effect: A session activation will fail with the specified sense code.
First check for a link failure at the destination node that explains the route failure. If
no link failure is found, either - change the mode-to-COS mapping on the origin node
or its network node server to use a different class of service, or - reconfigure the
Action:
network to ensure there is a useable route from the destination node to the backbone
network (for example, by defining and/or activating another link from the destination
node to a network node).
Sense code
Origin node
Destination node
COS name
Destination TG vectors
Message: 474
Type: EXCEPTION
Cause Type: SNA
No suitable route could be found for a session activation with the specified Class of
Cause: Service. This may be caused by a temporary link failure between two network nodes
somewhere in the network
Effect: A session activation will fail with the specified sense code.
First check for any link failures in the backbone network that explain the route failure.
If no link failure is found, either - change the mode-to-COS mapping on the origin
Action: node or its network node server to use a different class of service, or - reconfigure the
network to ensure there is a useable route between the specified origin and destination
nodes.
Sense code
Origin node
Destination node
COS name
Origin TG Vectors
Destination TG Vectors
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Message: 475
Type: EXCEPTION
Cause Type: SNA
No suitable route could be found for a directed search. This may indicate the
Cause: destination node is inoperative, or it may be caused by a link failure between two
network nodes.
A session activation may fail (even though APPN will try to locate the target LU
Effect:
using a broadcast search, it will most likely be unavailable).
Check the network topology to see if the destination node is inoperative, or for link
Action:
failures that explain the directed search failure.
Sense code
Origin node
Destination node
Message: 476
Type: EXCEPTION
Cause Type: SNA
No suitable TG could be found for a session activation to an adjacent node for the
Cause:
given Class of Service. This may be caused by a link failure.
Effect: A session activation will fail with the specified sense code.
Check for a link failure (using QUERY_LOCAL_TOPOLOGY or QUERY_LS) that
explains the failure. If no link failure is found, either change the mode-to-COS
Action: mapping (using DEFINE_MODE) to use a different class of service, or reconfigure
the network to ensure there is a useable link between this node and the specified
adjacent node.
Sense code
Destination node
COS name
CP-CP Sessions?
Message: 477
Type: EXCEPTION
Cause Type: SNA
Route Selection Control Vector generated for route was too long (must be less than
Cause:
256 bytes long).
Effect: A session activation will fail with the specified sense code.
Reconfigure the network to ensure there is a short enough route between the origin
Action:
and destination nodes.
Sense code
Origin node
Destination node
COS name
Number of hops
RSCV length
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Message: 478
Type: PROBLEM
Cause Type: SNA
Cause: A node record RSN space has wrapped.
This is a normal system event which occurs after more than 2^32 topology state
Effect: changes for the local node (at one change per second, this would take 69 years!). This
log may indicate a duplicate CP name within the network.
Node must be shut down and restarted with a new CP name. If the problem occurs
Action: frequently, look for a another network node with the same CP name within the
network.
Message: 480
Type: EXCEPTION
Cause Type: SNA
An adjacent node has temporarily stopped receiving topology information sent by this
node. To preserve TDU buffers, no more topology updates are sent to the adjacent
Cause: node until it has ‘caught up’, flagged by log 481. This may indicate a problem in the
adjacent node (eg. insufficient processing power), or a problem in the network (eg. an
unstable link or links causing a large amount of TDU traffic).
Effect: Topology updates may be delayed. Network topology may become inconsistent.
Check for log 481 indicating that the adjacent node has restarted its processing, or for
logs indicating that CP-CP sessions to the adjacent node have been deactivated. If the
former, use QUERY_NN_TOPOLOGY_STATS to monitor the amount of TDU traffic
on the network. If this is abnormally high, use QUERY_NN_TOPOLOGY_NODE and
Action:
QUERY_NN_TOPOLOGY_TG to look for a resource with an increasing RSN value,
which indicates frequent state changes. If the TDU traffic is normal, consider
upgrading the adjacent node, or removing CP-CP session support on links between
this node and the adjacent node.
Adjacent node
Message: 481
Type: EXCEPTION
Cause Type: SNA
Cause: An adjacent node has restarted processing topology updates sent by this node.
Effect: Network topology should become consistent.
Action: None. See log 480 for more details of this condition.
Adjacent node
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Message: 482
Type: PROBLEM
Cause Type: SNA
Cause: A TG record RSN space has wrapped.
This is a normal system event which occurs after more than 2^32 topology state
Effect: changes for the specified TG (at one change per second, this would take 69 years!).
This log may indicate a duplicate CP name within the network.
Node must be shut down and restarted with a new CP name. If the problem occurs
Action: frequently, look for a another network node with the same CP name within the
network.
Adjacent node
TG number
Directory Services
Message: 490
Type: PROBLEM
Cause Type: Config
Cause: Unable to register resources owned by a served end node because the directory is full.
The specified resource will not be registered (and the registration request rejected).
Effect:
Network searches for the resource may fail if the end node is unable to register it.
The problem can be cleared (if required) by restarting this node increasing the
Action: max_dir_entries parameter on START_NODE. Alternatively, specifying zero in this
field means there is no upper bound on the number of entries in the directory.
Sense code
Maximum entries
Adjacent CP name
Resource name
Resource type
Message: 491
Type: PROBLEM
Cause Type: Config
Network search not started because it would exceed the maximum number of
Cause:
concurrent locates supported by this node.
Effect: Session activation will fail with the specified sense code.
The problem can be avoided by restarting this node increasing the max_locates
Action:
parameter on START_NODE.
Sense code
Origin CP name
Origin LU name
Destination LU name
Maximum locates
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Message: 492
Type: EXCEPTION
Cause Type: Resource
A network search for which this node was the originator or the network node server
has failed. The most common sense codes are as follows (the sense code is an
amalgam of sense codes received from the various nodes that took part in the search).
08900060 -insufficient storage to process Locate search
Cause: 08900010 -routing error on a directed Locate search
08900070 -session outage in the search tree
0812000A -insufficient resources at the CDS
These sense codes usually indicate a transient problem in the network (either a
resource shortage, or link failure).
Effect: Session activation will fail with the specified sense code.
Retry the session activation. If the problem persists, contact support with details of the
Action:
problem.
Sense code
Origin CP name
Origin LU name
Destination LU name
Message: 493
Type: PROBLEM
Cause Type: SNA
Received badly formed Locate from an adjacent node. This may indicate an
interoperability problem. Sense codes are as follows.
Cause: 1010B080 -missing command parameters control vector in Found GDS variable
10140080 -GDS variable or control vector length error
1014A082 -missing search argument directory entry in Find GDS variable
Effect: CP-CP sessions with adjacent node will be deactivated with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Locate
Message: 494
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to process Locate received from adjacent node.
CP-CP sessions with the adjacent node will be deactivated (this avoids possible
Effect:
deadlocks).
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Adjacent CP name
Locate
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Message: 495
Type: EXCEPTION
Cause Type: SNA
Cause: Received Locate with no Find GDS variable.
Effect: None (the Locate is discarded).
Action: None.
Adjacent CP name
Locate
Message: 499
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage for CP-CP sessions.
Effect: CP-CP sessions will be deactivated with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Adjacent CP name
Message: 500
Type: EXCEPTION
Cause Type: SNA
Cause: CP-CP sessions deactivated while broadcast Locate in process.
Effect: Session activation may fail.
This log simply flags the fact that a session failure impacted a pending broadcast
Action: Locate. Other, more specific, logs give reasons for the session failure and appropriate
actions.
Sense code
Adjacent node
Origin CP name
Origin LU name
Destination LU name
Message: 501
Type: PROBLEM
Cause Type: SNA
Received a registration or deletion request from an unknown end node. This may
Cause:
indicate an interoperability problem, but is not considered fatal.
Effect: The registration request is discarded.
Action: None.
Adjacent CP name
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Message: 502
Type: PROBLEM
Cause Type: Resources
Cause: Insufficient storage to register resources owned by a served end node.
The specified resource will not be registered (and the registration request rejected).
Effect:
Network searches for the resource may fail if the end node is unable to register it.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 503
Type: PROBLEM
Cause Type: Config
Failed to register resource for a served end node because the resource is already
Cause: registered but with a different parent resource. This typically occurs when the same
LU is defined on two or more end nodes.
The registration request is rejected, which may result in other resources not being
Effect:
registered, and subsequent network search failures.
Action: Remove or rename the LU on one of the end nodes.
Sense code
Adjacent CP name
Resource name
Resource type
Owning resource name
Owning resource type
Message: 504
Type: PROBLEM
Cause Type: SNA
Registration failure GDS variable received from the network node server is badly
Cause:
formed. This may indicate an interoperability problem.
Effect: CP-CP sessions to node will be deactivated.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Register GDS variable
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Message: 505
Type: PROBLEM
Cause Type: SNA
Cause: Link or session failure while registering resources with the network node server.
Effect: CP-CP sessions to node will be deactivated.
This log flags the fact that a registration request was disrupted by the link or session
Action: failure. Other, more specific logs give details on the reasons for the failure, and the
appropriate actions.
Sense code
Adjacent CP name
Message: 507
Type: PROBLEM
Cause Type: SNA
Cause: Protocol error while registering resources with the network node server.
Effect: CP-CP sessions to node will be deactivated.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Message: 508
Type: EXCEPTION
Cause Type: SNA
Local node timed out waiting for a Locate response from the specified adjacent node.
Cause: This typically indicates a problem in another node in the network not responding to
Locates (possibly because only one CP-CP session is active with an adjacent node).
CP-CP sessions with the adjacent node will be deactivated with the specified sense
Effect:
code.
Verify that the locate timer is not too small (using QUERY_NODE). Then verify that
Action: there are no nodes in the network with a single CP-CP session active to an adjacent
node.
Sense code
Adjacent CP name
Message: 510
Type: EXCEPTION
Cause Type: SNA
The directory information received in a Locate conflicted with information in the local
Cause:
directory. This may indicate one or more duplicate names in the network.
Effect: Unexpected network behavior may result.
Check the definition of the specified resource name, and look for duplicate names
Action:
configured elsewhere in the network.
Resource name
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Message: 511
Type: PROBLEM
Cause Type: SNA
A served end node attempted to delete a directory entry that is defined as a home
entry at this node. This normally occurs when DEFINE_DIRECTORY_ENTRY or
Cause:
DEFINE_ADJACENT_LEN_NODE has been used to define LUs owned by served
end or LEN nodes.
Effect: The Delete request is rejected with the specified sense code.
Use DELETE_DIRECTORY_ENTRY or DELETE_ADJACENT_LEN_NODE to
Action:
remove the home entry from the directory.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 512
Type: EXCEPTION
Cause Type: SNA
A served end node attempted to delete a directory entry that does not exist. This is
Cause: normally caused by a network race condition, causing the Delete request to arrive
when the resource has not been registered.
Effect: The Delete request is rejected with the specified sense code.
Action: None.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 513
Type: EXCEPTION
Cause Type: SNA
Served end node attempted to delete a resource, when it was not registered as the
Cause:
owner of the resource. This may indicate an interoperability problem.
The Delete request is rejected with the specified sense code. This may cause the end
Effect:
node to deactivate CP-CP sessions.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Resource name
Resource type
Owning resource name
Owning resource type
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Message: 514
Type: PROBLEM
Cause Type: SNA
Received a Register or Delete GDS variable from an served end node which contained
format errors. Sense codes are as follows.
Cause:
08950000 -GDS variable or control vector length error.
10140080 -invalid control vector
Effect: Register or delete attempt is rejected. The resources specified will not be registered
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Error offset
Register/Delete GDS variable
Message: 516
Type: PROBLEM
Cause Type: Config
The network node server has rejected a Register request with a sense code indicating
this node is not authorized to register resources at the network node. This usually
Cause:
indicates a mismatch between the network node server’s configuration (to consider
this end node unauthorized) and this node’s configuration (to register resources).
No further resource registration will occur until CP-CP sessions are deactivated and
Effect:
re-established.
Either modify the network node server configuration to consider this node authorized,
Action: or stop this node from registering its resources (by setting reg_with_nn on
START_NODE to NAP_NO).
Sense code
Adjacent CP name
Resource name
Resource type
Message: 517
Type: PROBLEM
Cause Type: SNA
A resource registration failed because the network node server’s directory is full. This
Cause: may indicate a shortage of storage at the network node, or a configured upper bound
on the size of it’s directory.
No further resource registration will occur until CP-CP sessions are deactivated and
Effect:
re-established.
Increase the size of the directory at the network server. This may be a simple
Action: configuration change, or it may require freeing up storage by reducing the load at the
server.
Sense code
Adjacent CP name
Resource name
Resource type
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Message: 518
Type: PROBLEM
Cause Type: SNA
A resource registration failed because the resource conflicted with existing resources
in the network node server’s directory. This most commonly occurs when two LUs
Cause: with the same name are defined on two different end nodes being served by the same
network node. It may also occur if the network node has a home directory entry
defined for the same resource.
Registration of the resource in question will fail, other resources should still be
Effect:
registered correctly.
Check the network node’s directory for the duplicate entry. If it is a home entry, then
Action: remove the home entry from the directory. If it is a registered entry owned by a
different end node, redefine the LU to use a different name.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 519
Type: PROBLEM
Cause Type: SNA
A resource registration failed because the network node server detected a protocol
Cause:
error in the Register request. This may indicate an interoperability problem.
Registration of the resource in question will fail, other resources should still be
Effect:
registered correctly.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 520
Type: PROBLEM
Cause Type: SNA
A resource registration failed with an unknown sense code. This may indicate an
Cause:
interoperability problem.
No further resource registration will occur until CP-CP sessions are deactivated and
Effect:
re-established.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Resource name
Resource type
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Message: 521
Type: PROBLEM
Cause Type: SNA
Cause: Delete reply received with a sense code that is unrecoverable.
Effect: CP-CP sessions to node will be deactivated.
Action: Contact support with details of the problem.
Received sense code
Generated sense code
Adjacent CP name
Resource name
Resource type
Message: 522
Type: PROBLEM
Cause Type: SNA
Directory Error Correlator returned on a Register or Delete reply cannot be correlated
Cause: to a directory entry. This is considered a protocol error and may indicate an
interoperability problem.
Effect: CP-CP sessions to node will be deactivated.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Data received
Message: 523
Type: PROBLEM
Cause Type: Config
The network node server has rejected a Delete request with a sense code indicating
this node is not authorised to register resources at the network node. This usually
Cause:
indicates a mismatch between the network node server’s configuration (to consider
this end node unauthorised) and this node’s configuration (to register resources).
No further resource registration or deletion will occur until CP-CP sessions are
Effect:
deactivated and re-established.
Either modify the network node server configuration to consider this node authorised,
Action: or stop this node from registering its resources (by setting reg_with_nn on
START_NODE to NAP_NO).
Sense code
Adjacent CP name
Resource name
Resource type
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Message: 524
Type: EXCEPTION
Cause Type: SNA
A Delete request failed, either because the entry was defined as a home entry at the
network node server, or because the resource was not found. Neither error is severe,
Cause:
and will not affect future registration and deletion, or other aspects of network
operation.
Effect: Delete attempt has failed, further deletion and registration will continue unaffected.
Action: None.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 525
Type: EXCEPTION
Cause Type: SNA
Cause: Invalid resource name in received register request.
Effect: Register request will fail.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 526
Type: EXCEPTION
Cause Type: SNA
Cause: Central Resource Registration failure
Effect: Network performance may degrade because of additional broadcast Locate searches.
Action: None.
Sense code
CDS name
Resource name
Resource type
Message: 527
Type: EXCEPTION
Cause Type: SNA
Cause: Central Resource Registration failure and invalid correlator received.
Effect: Network performance may degrade because of additional broadcast Locate searches.
Action: None.
CDS name
Register data received
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Message: 528
Type: AUDIT
Cause Type: SNA
Comment: Central Directory Server located
CDS name
Message: 530
Type: PROBLEM
Cause Type: Config
Locate received from adjacent node exceeded the maximum number of concurrent
Cause:
locates supported by this node.
CP-CP sessions with the adjacent node will be deactivated (this avoids possible
Effect:
deadlocks).
The network will recover from this problem (that is, the CP-CP sessions will be
Action: reactivated). The problem can be avoided by restarting this node increasing the
max_locates parameter on START_NODE.
Sense code
Adjacent CP name
Maximum locates
Locate
Message: 531
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to start a network search.
Effect: Session activation will fail with the specified sense code.
The problem can be avoided by restarting this node increasing the max_locates
Action:
parameter on START_NODE.
Sense code
Origin CP name
Origin LU name
Destination LU name
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Message: 532
Type: PROBLEM
Cause Type: SNA
Cause: CP-CP sessions deactivated while directed Locate in process.
Effect: Session activation may fail.
This log simply flags the fact that a session failure impacted a pending directed
Action: Locate. Other, more specific, logs give reasons for the session failure and appropriate
actions.
Sense code
Adjacent node
Origin CP name
Origin LU name
Destination LU name
Message: 533
Type: PROBLEM
Cause Type: Resource
A network search for which this node was the originator or the network node server
failed to locate the target LU. This may be caused by the target LU name being
Cause:
incorrect, the target system being inoperative, or by link errors in the backbone of the
network.
Effect: Session activation will fail with the specified sense code.
If the target LU name is correct, check that the system the LU is defined on is active.
If the system is active, check the topology of the network (using the
Action:
QUERY_NN_TOPOLOGY_* verbs) to ensure that the target system (or its network
node server) is reachable from this node.
Sense code
Origin CP name
Origin LU name
Destination LU name
Session Connector
Message: 534
Type: EXCEPTION
Cause Type: Config
CP-CP sessions have been established with an adjacent end node which was
Cause: previously defined by DEFINE_DIRECTORY_ENTRY or
DEFINE_ADJACENT_LEN_NODE.
Effect: The invalid directory definitions for the end node and any of its LUs will be removed.
Action: Do not configure the invalid entries in future
Resource Name
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Session Connector
Message: 536
Type: EXCEPTION
Cause Type: SNA
APPN detected a protocol error in an PIU received on an intermediate session. This
typically indicates a problem on an adjacent node. The sense codes are as follows.
10010003 -invalid IPM format
10020000 -RU length error
10030000 -CLEAR request on secondary stage, or CLEAR response on primary stage
Cause:
20110000 -sender has overrun pacing window, or PI not set on first RU of window
20110001 -unexpected IPM
20110002 -PI set on other than first RU in window
20110003 -invalid pacing response
80070000 -segment error
Effect: The intermediate session will be deactivated.
Report the problem in the adjacent node to support (running a trace on the specified
Action:
link if more diagnostics are required).
Sense code TH
FQPCID BIU
LS name
Message: 537
Type: EXCEPTION
Cause Type: SNA
Cause: Deactivating intermediate session because of insufficient storage.
Effect: The intermediate session will be deactivated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
FQPCID
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Message: 541
Type: PROBLEM
Cause Type: SNA
Protocol error in received ISR BIND request. This may indicate an interoperability
problem. Sense codes are as follows.
08350008 -secondary-to-primary staging indicator incorrect
Cause:
0835000C -primary-to-secondary staging indicator incorrect
10010024 -unextended non-LU6.2 BIND
10020000 -BIND RU length error
Effect: ISR session activation will fail with the specified sense code.
Report the problem to support (running a trace on the specified link if more
Action:
diagnostics are required).
Sense code
LS name
Primary LU name
Secondary LU name
BIND RU
Message: 543
Type: PROBLEM
Cause Type: SNA
Cause: Unable to identify or activate the next hop of an ISR session.
Effect: ISR session activation will fail with the specified sense code.
This log is preceded by other logs giving more specific reasons for the failure. Follow
Action:
the actions given in those logs.
Sense code
FQPCID
Primary LU name
Secondary LU name
BIND RU
Message: 544
Type: PROBLEM
Cause Type: SNA
Cause: ISR detected a fatal error in an intermediate session.
Effect: The ISR session will be deactivated with the specified sense code.
This log should be preceded by a log 536 or 537. Follow the actions given in those
Action:
logs.
Sense code
FQPCID
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Message: 545
Type: PROBLEM
Cause Type: SNA
Cause: ISR session failed because of link outage or error.
Effect: The ISR session will be deactivated with the specified sense code.
This log gives information on which ISR sessions are affected by a link outage or
Action: error. Preceding logs give more specific information about the reason for the link
outage or error.
Sense code
FQCPID
Failing LS name
Message: 546
Type: PROBLEM
Cause Type: Resource
Unable to assign a local-form session identifier (LFSID) to the secondary stage of an
ISR session. This problem is probably caused by insufficient storage to extend the
Cause:
appropriate LFSID routing table, although it could also indicate that the table is full
(each link can route a maximum of 64770 ISR sessions).
Effect: ISR session activation will fail with the specified sense code.
This log gives information on which ISR session is affected by a failure in the LFSID
Action:
table management. Preceding logs give more detail on the reason for the failure.
Sense code
FQPCID
LS name
Primary LU name
Secondary LU name
BIND RU
Message: 547
Type: EXCEPTION
Cause Type: SNA
Cause: Unable to correlate BIND response received during ISR session activation.
None. This is a normal race condition (caused by a BIND request being immediately
Effect:
followed by an UNBIND request for the same session).
Action: None.
LS name
LFSID
BIND RU
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Message: 548
Type: EXCEPTION
Cause Type: SNA
Cause: Failed to correlate an UNBIND request received for an ISR session.
None (+RSP(UNBIND) is sent in reply). This is a normal race condition (typically
Effect:
caused by UNBIND requests for the same session crossing).
Action: None.
LS name
LFSID
Message: 549
Type: AUDIT
Cause Type: SNA
Cause: An ISR Session has been activated.
FQPCID
Primary LU name
Secondary LU name
Mode name
COS name
RSCV
Primary stage LS name
Primary stage LFSID
Secondary stage LS name
Secondary stage LFSID
Message: 550
Type: AUDIT
Cause Type: SNA
Cause: An ISR Session has been deactivated.
FQPCID
Deactivation reason
Pri->Sec: All frames
Pri->Sec: FMD frames
Pri->Sec: Bytes
Sec->Pri: All frames
Sec->Pri: FMD frames
Sec->Pri: Bytes
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Message: 551
Type: PROBLEM
Cause Type: SNA
Cause: Received ISR BIND request with duplicate FQPCID.
Effect: ISR session activation will fail with the specified sense code. (083B0002)
Report the problem to support (running a trace on the specified link if more
Action:
diagnostics are required).
Sense code Secondary LU name
LS name FQPCID
Primary LU name BIND RU
Message: 552
Type: PROBLEM
Cause Type: SNA
Protocol error in received ISR BIND response. This may indicate an interoperability
problem. Sense codes are as follows.
08350007 -control vectors included indicator incorrect
08350008 -secondary-to-primary staging indicator incorrect
Cause:
0835000C -primary-to-secondary staging indicator incorrect
086F0000 -BIND response length inconsistent
10010024 -unextended non-LU6.2 BIND response
10020000 -BIND RU length error
Effect: ISR session activation will fail with the specified sense code.
Report the problem to support (running a trace on the specified link if more
Action:
diagnostics are required).
Sense code
LS name
Primary LU name
Secondary LU name
BIND RU
Message: 553
Type: PROBLEM
Cause Type: Config
ISR is unable to support RU size requested on non-negotiable BIND request or
response. Sense codes are as follows.
Cause:
0835000A -maximum secondary send RU size is larger than that supported by ISR
0835000B -maximum primary send RU size is larger than that supported by ISR
Effect: ISR session activation will fail with the specified sense code.
If required, restart the node increasing the isr_max_ru_size parameter on
Action:
START_NODE to be greater or equal to the value specified in the log.
Sense code
Requested RU size
Primary LU name
Secondary LU name
BIND RU
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Message: 554
Type: PROBLEM
Cause Type: Config
ISR is unable to support fixed receive pacing window requested on non-negotiable
BIND request or response. Sense codes are as follows.
Cause: 08350009 -maximum primary send window size is larger than that supported by ISR
0835000D -maximum secondary send window size is larger than that supported by
ISR
Effect: ISR session activation will fail with the specified sense code.
If required, restart the node increasing the isr_rcv_pac_window parameter on
Action:
START_NODE to be greater or equal to the value specified in the log.
Sense code
Requested window size
Primary LU name
Secondary LU name
BIND RU
Message: 555
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate ISR session
Effect: ISR session activation will fail with the specified sense code (08120014).
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Primary LU name
Secondary LU name
BIND RU
LU Manager
Message: 560
Type: AUDIT
Comment: An LU-SSCP session has been activated.
PU name
NAU address
LU name
Message: 561
Type: AUDIT
Comment: A PLU-SLU session has been activated.
PU name
NAU address
Secondary LU name
Primary LU name
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Message: 562
Type: AUDIT
Comment: An LU-SSCP session has been deactivated.
PU name
NAU address
LU name
Message: 563
Type: AUDIT
Comment: A PLU-SLU session has been deactivated.
PU name Primary LU name
NAU address
Secondary LU name
Message: 564
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to dynamically define dependent LU with host.
Effect: LU-SSCP session will not be activated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
PU name
NAU address
LU name
Message: 565
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to BIND LU type 0,1,2 or 3 PLU-SLU session.
Effect: BIND request will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Downstream PU name Downstream LU name
Downstream NAU address
Message: 566
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to send RTM statistics to host.
Effect: RTM statistics displayed by host will be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
PU name
NAU address
LU name
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Message: 567
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to report RTM status to application.
Effect: RTM statistics reported and displayed by application may be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
PU name
NAU address
LU name
Message: 572
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate LU-SSCP session for LU type 0,1,2 or 3.
Effect: ACTLU request will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Downstream PU name
Downstream NAU address
Downstream LU name
Message: 573
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate LU type 0,1,2 or 3 PLU-SLU session.
Effect: BIND request will be rejected with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
PU name
NAU address
LU name
Message: 574
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate LU-SSCP session for LU type 0,1,2 or 3.
Effect: ACTLU request will not be rejected with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
PU name
NAU address
LU name
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Message: 575
Type: PROBLEM
Cause Type: External
A BIND request was received by an LU type 0,1,2, or 3 that failed parameter checks.
The sense codes that apply to this condition are:
0835xxxx -parameter error at offset xxxx in BIND RU.
The offsets that apply to this sense code are:
0002 - invalid FM profile
0003 - invalid TS profile
0004 - invalid primary FM usage
0005 - invalid secondary FM usage
0006 - invalid common FM usage
0007 - invalid common FM usage
0008 - invalid secondary send pacing
0009 - invalid secondary receive pacing
Cause: 000A - invalid secondary send RU size
000B - invalid secondary receive RU size
000E - invalid PS profile (ie. invalid session type)
000F - invalid PS usage (applies to RJE BIND only)
0010 - invalid primary half-session PS usage (applies to RJE BIND only)
0014 - invalid default screen size: rows (applies to 3270 display BIND only)
0014 - invalid default buffer size: rows (applies to 3270 printer BIND only)
0015 - invalid default screen size: columns (applies to 3270 display BIND only)
0015 - invalid default buffer size: columns (applies to 3270 printer BIND only)
0016 - invalid alternate screen size: rows (applies to 3270 display BIND only)
0016 - invalid alternate buffer size: rows (applies to 3270 printer BIND only)
0017 - invalid alternate screen size: columns (applies to 3270 display BIND only)
0017 - invalid alternate buffer size: columns (applies to 3270 printer BIND only)
BIND request will be rejected with the specified sense code.PLU-SLU session is not
Effect:
activated.
If possible investigate the configuration of the system that sent the BIND request. If a
Action: configuration error is found then correct it, otherwise contact support with details of
the problem.
Sense code
PU name
NAU address
LU name
BIND RU :
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Message: 576
Type: PROBLEM
Cause Type: API
A BIND request received by an LU type 0,1,2 or 3 was rejected by an application
Cause:
connected to SNAP APPN.
BIND request will be rejected with the specified sense code. PLU-SLU session is not
Effect:
activated.
sense code should help with this). It may be necesary to investigate the configuration
Action: of the system that sent the BIND request (if this is possible). If a configuration error is
found then correct it, otherwise contact support with details of the problem.
Sense code
PU name
NAU address
LU name
BIND RU :
Message: 577
Type: PROBLEM
Cause Type: External
A BIND request received by an LU type 0,1,2 or 3 was rejected because the
application connection was not open. This may be caused by a normal window
Cause:
condition or it may indicate the the system that sent the BIND request is incorrectly
configured or is defective.
BIND request will be rejected with the specified sense code. PLU-SLU session is not
Effect:
activated.
Investigate the cause of the problem. If it indicates that the system that sent the BIND
Action: request is incorrectly configured then correct the configuration error. If it appears that
the system is defective then contact support with details of the problem
Sense code
PU name
NAU address
LU name
DLUR
Message: 581
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received UNBIND request to a DLUR-supported session. This is a
Cause:
normal race condition (caused by UNBIND requests crossing).
Effect: None (will send a +ve response to UNBIND).
Action: None.
LFSID
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Message: 582
Type: PROBLEM
Cause Type: SNA
Cause: DLUS rejects REQACTPU with given sense code.
An SSCP-PU session with the given DLUS will not be activated. If a backup DLUS is
Effect:
configured for the PU, DLUR will attempt to activate the PU via the backup DLUS.
Action: Examine sense code and retry activation if appropriate.
Sense code
DLUS name
PU name
Message: 583
Type: EXCEPTION
Cause Type: SNA
Cause: LU supports extended BINDs but does not support network qualified names.
Effect: Network qualified names will be included in the extended portion of the bind.
Action: Investigate LU configuration.
Message: 585
Type: EXCEPTION
Cause Type: SNA
Cause: CPSVRMGR pipe failed to specified DLUS.
Any PUs using the specified DLUS are deactivated (that is, DACTPU(cold) is sent.
Effect:
DLUR may attempt to contact one or more backup DLUS’s, if configured.
If a pipe with backup DLUS is not initiated automatically manually restart any
Action:
required PUs
DLUS partner
Message: 588
Type: EXCEPTION
Cause Type: SNA
Inconsistent DLUS Names. The Host has requested the activation of a Downstream
Cause: link to a PU by sending an ACTPU. The link is configured to request a different
DLUS.
Effect: The DLUS initiating the activation is used.
None required. If the Host DLUS is the regular DLUS (i.e not a backup) then adjust
Action:
the downstream link configuration when convienient.
PU name
DLUS sending ACTPU
DLUS from Downstream Link
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Message: 589
Type: EXCEPTION
Cause Type: SNA
Protocol Error from DLUS. Received an RU too large for SSCPSession. This is
Cause:
typically due to the SSCP sending too large a LOGON Screen.
Effect: The Data is thrown away.
Action: If you are expecting an SSCP LOGON screen, enter your LOGON command as usual.
Sending DLUS Name
Message: 590
Type: EXCEPTION
Cause Type: SNA
The DLUR has failed to contact either the DLUS or the backup/default DLUSs after
Cause:
the configured number of retries.
Effect: Contact is not made with the DLUS
Check earlier logs for causes of individual failures to contact Host. Resolve any
Action:
problems or increase the timeout or retry count and try again
PU Name
HPR Manager
Message: 630
Type: EXCEPTION
Cause Type: External
Cause: An HPR Route Setup RU has been received with format errors
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.
Sense code
Message: 631
Type: EXCEPTION
Cause Type: External
Cause: Unable to correlate HPR Route Setup Reply
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.
FQPCID
Message: 632
Type: PROBLEM
Cause Type: Resource
Cause: Unable to activate RTP Connection
Effect: In certain situations, the origin may retry activation.
Action: Examine sense code and retry activation if appropriate.
Sense code
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Message: 633
Type: EXCEPTION
Cause Type: External
Cause: Link failure between this node and source of Route Setup req
The route setup request is dropped by this node. The partner node on that link should
Effect:
generate -ve reply.
Action: Investigate link failure.
FQPCID
Message: 634
Type: EXCEPTION
Cause Type: Resource
Cause: HPR manager failed to get memory to send an RTP indication.
Effect: The data_lost flag will be set in the next indication successfully sent.
Action: Investigate memory shortage.
Message: 635
Type: EXCEPTION
Cause Type: External
Cause: An NLP has been received with format errors
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.
Message: 636
Type: EXCEPTION
Cause Type: External
Cause: An NLP has been received for an RTP connection which no longer exists
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.
Message: 637
Type: EXCEPTION
Cause Type: External
Cause: An NLP has been received, but this node does not support the HPR transport tower
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.
Message: 638
Type: EXCEPTION
Cause Type: External
A connection setup NLP has been received, specifying a previous instance of this
Cause: NCE. The NCE must have been shut down and restarted since processing the Route
Setup request
Effect: No RTP connection can be started, so the NLP will be discarded.
Action: Report error to remote end.
Specified target NCE instance
Current NCE instance
Partner node name
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Message: 639
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup RU that it cannot forward because
Cause: the next hop in the route is not HPR-capable. The local node does not support RTP so
it can not act as the destination node and replies with the backout sense code.
The Route Setup between the origin node and the destination fail. RTP Connections
cannot be activated between these two nodes. This is a normal event when the local
node has an auto-activateable link to a node that does not support HPR. It may be
possible for an intermediate node in the route that supports RTP to take over the role
Effect: of the destination node for the Route Setup. If this happens sessions that originate at
(or beyond) the origin node will use HPR from the origin to the new destination and
use ISR from the new destination to the local node (and beyond it). If no intermediate
node is able to act as the destination then HPR will not be used at all by such
sessions.
Action: None.
FQPCID
Next hop CP name
Next hop TG number
Sense code
Message: 640
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup RU that it cannot forward because
Cause: the next hop in the route is not HPR-capable. The local node supports RTP so can act
as the destination.
The Route Setup will be between the origin node and the local node (the new
destination). RTP Connections will be activated between these two nodes. This is a
Effect: normal event when the local node has an auto-activateable link to a node that does not
support RTP. Sessions that originate at (or beyond) the origin node will use HPR from
the origin to the new destination and use ISR from the new destination and beyond it.
Action: None.
FQPCID
Next hop CP name
Next hop TG number
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Message: 641
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup Reply that contains the backout
Cause: sense code and is able to act as the new destination for the Route Setup. The Route
Setup has been sucessfully backed out.
The Route Setup is between the origin node and the local node (the new destination).
RTP Connections will be activated between these two nodes. This is a normal event
when a node in the route has an auto-activateable link to a node that does not support
Effect:
RTP or HPR. Sessions that originate at (or beyond) the origin node will use HPR from
the origin node to the new destination and use ISR from the new destination and
beyond it.
Action: None.
FQPCID
Message: 642
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup Reply in which the destination node
Cause: is not the same as the destination node that was in the corresponding Route Setup
Request. The Route Setup has sucessfully backed out.
The Route Setup is between the origin node and the new destination. RTP
Connections will be activated between these two nodes. This is a normal event when a
Effect: node in the route has an auto-activateable link to a node that does not support RTP or
HPR. Sessions that originate at (or beyond) the local node will use HPR from the
local node to the new destination and use ISR from new destination and beyond it.
Action: None.
FQPCID
Original destination
New destination
Message: 643
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup Reply with the backout sense code.
Cause: The Route Setup has failed because the destination node does not support RTP. No
intermediate node supports RTP and was able to become the new destination.
The Route Setup has failed and HPR will not be used for the session that is being
Effect: activated. This is a normal event when a node in the route has an auto-activateable
link to a node that does not support RTP or HPR.
Action: None.
FQPCID
Intended destination
Sense code
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Message: 644
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup RU as the destination node but
Cause: cannot accept it because it does not support RTP. The local node replies with the
backout sense code.
The Route Setup between the origin node and this node will fail. RTP Connections
cannot be activated between these two nodes. This is a normal event when another
HPR-capable node has an auto-activateable link to this node. It may be possible for an
intermediate node in the route that supports RTP to take over the role of the
Effect: destination node for the Route Setup. If this happens sessions that originate at (or
beyond) the origin node will use HPR from the origin to the new destination and use
ISR from the new destination to the local node (and beyond it). If no intermediate
node is able to act as the destination then HPR will not be used at all by such
sessions.
Action: None.
FQPCID
Adjacent CP name
TG number
Sense code
Message: 645
Type: EXCEPTION
Cause Type: External
A connection setup NLP has been received from a remote NCE which has shut down
Cause:
and restarted. An RTP connection still exists from that NCE before it shut down.
Effect: The old RTP connection will be disconnected
Action: None.
Partner node name
Partner NCE
New partner NCE instance
Previous partner NCE instance
Local TCID
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Message: 661
Type: AUDIT
Comment: The RTP Connection has disconnected normally
Connection name
Message: 662
Type: EXCEPTION
Cause Type: External
Cause: The RTP Connection has disconnected due to an error
Effect: Sessions using the connection will fail
Action: Investigate the cause of the error
Sense code
Connection name
Message: 663
Type: EXCEPTION
Cause Type: External
Cause: The RTP Connection has disconnected due to an error
Effect: Sessions using the connection will fail
Action: Investigate the cause of the error
Sense code
Connection name
Message: 676
Type: EXCEPTION
Cause Type: Config
Cause: Find processing not complete on timer expiry
Effect: No retry of FIND frame on this timer expiry
If possible, increase the FIND timer value to allow time for the Discovery request to
Action:
complete. Otherwise, contact support with details of the problem.
Message: 677
Type: EXCEPTION
Cause Type: Config
Invalid correlator on received FOUND frame. This is may be due to a protocol error at
Cause:
a Discovery server, or may be caused by the FIND timer being set too low.
Effect: Frame discarded
If possible, increase the FIND timer value to allow time for the Discovery request to
Action:
complete. Otherwise, contact support with details of the problem
Message: 678
Type: EXCEPTION
Cause Type: Config
Invalid correlator on received NOTIFY frame. This may be due to a protocol error at a
Cause:
Discovery server, or may be caused by the QUERY timer being set too low.
Effect: Frame discarded
If possible, increase the QUERY timer value to allow time for the Discovery request
Action:
to complete. Otherwise, contact support with details of the problem
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Message: 679
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficent storage to start Discovery application
Effect: Discovery fails to initialize application
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to SNAP APPN.
Message: 680
Type: EXCEPTION
Cause Type: Config
Unexpected FIND frame response received, indicating that the FIND timer is set too
Cause:
low
Effect: Response discarded
If possible, increase the FIND timer value to allow time for the Discovery request to
Action:
complete. Otherwise, contact support with details of the problem.
Message: 681
Type: EXCEPTION
Cause Type: Config
Unexpected QUERY frame response received, indicating that the QUERY timer is set
Cause:
too low
Effect: Response discarded
If possible, increase the QUERY timer value to allow time for the Discovery request
Action:
to complete. Otherwise, contact support with details of the problem
Message: 682
Type: EXCEPTION
Cause Type: Config
Unexpected SOLICIT frame response received, indicating that the SOLICIT timer is
Cause:
set too low
Effect: Response discarded
If possible, increase the SOLICIT timer value to allow time for the Discovery request
Action:
to complete. Otherwise, contact support with details of the problem.
Message: 684
Type: EXCEPTION
Cause Type: External
Subvector of unexpected length in frame. This protocol error may indicate an
Cause:
interoperability problem
Effect: Subvector is ignored
Action: Contact support with details of the problem
Frame
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Message: 687
Type: EXCEPTION
Cause Type: External
Error reported on adapter. Possible error types are as follows.
0x04 - All SAPs for this device must be closed down
0x07 - This SAP must be closed down
Possible error codes are as follows.
0x11 - General device open/lan insertion failure
0x12 - Ring closedown due to excessive Beaconing
0x13 - Hardware/microcode error in adapter
0x14 - PC Network failure
Cause: 0x15 - Forced off ring during insertion process
0x16 - Error detected during wrap test
0x17 - Forced off ring
0x18 - Error detected in lobe wiring
0x19 - Beaconing error on insertion to the network
0x1A - Another adapter on the network with same address
0x1B - Network hardware error
0x1C - Adapter has been reset
0x30 - SAP has failed
Effect: Adapter is no longer used by Discovery
Action: Investigate the cause of the adapter failure
Error type
Error code
Message: 688
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to process an incoming Discovery frame
Effect: Frame parsing abandoned and frame discarded
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to SNAP APPN.
Message: 689
Type: EXCEPTION
Cause Type: External
Cause: Unable to send Discovery request frame
Effect: Frame may be resent on a timer, so no effect
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Session Services
Message: 719
Type: EXCEPTION
Cause Type: SNA
Network Node server not required. This is logged when a back-level APPN network
Cause: node (i.e. one that does not support function set 1015) attempt to activate CP-CP
sessions with APPN (EN) when it already has a network node server.
The CP-CP session will be deactivated with the specified sense code. APPN cannot
Effect: subsequently use this network node as its server unless all links to it are deactivated
(and at least one restarted).
Action: None.
Sense code
Adjacent CP name
Message: 720
Type: PROBLEM
Cause Type: SNA
Cause: CP capabilities exchange failed because of contention loser CP-CP session failure.
Contention winner CP-CP session will be deactivated. APPN will attempt to reactivate
Effect:
CP-CP sessions with this adjacent CP.
This log flags the fact that a CP-CP session failed. Other logs give more details on the
Action:
reason for the session failure (eg. insufficient resources, link failure).
Sense code
Adjacent CP name
Message: 722
Type: PROBLEM
Cause Type: Resource
Insufficient storage to generate Alert CPSS003 (protocol error in received BIND or
Cause:
LOCATE).
Effect: Alert will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
FQPCID
Adjacent CP name
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Message: 723
Type: PROBLEM
Cause Type: SNA
CP capabilities exchange has failed because of protocol error. This may indicate an
interoperability problem. Sense codes are as follows.
08060030 -CP capabilities requested by unknown CP
Cause: 08210002 -CP capabilities requested on other than CPSVCMG mode
08150007 -CP capabilities requested when CP-CP session already established
08B60000 -CP-CP sessions not supported by adjacent node
08090039 -CP transaction error
CP-CP sessions with the specified adjacent node will be deactivated. APPN will not
Effect:
attempt to reactivate CP-CP sessions with this adjacent CP.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Message: 724
Type: PROBLEM
Cause Type: SNA
CP capabilities exchange has failed because of badly formatted CP CAPS GDS
variable. Sense codes are as follows.
Cause:
10101000 -CP capabilities length error
10101002 -Unexpected GDS identifier (not CP capabilities)
CP-CP sessions with the specified adjacent node will be deactivated. APPN will not
Effect:
attempt to reactivate CP-CP sessions with this adjacent CP.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
CP Capabilities
Message: 726
Type: AUDIT
Comment: Adjacent CP contacted.
Adjacent CP name
Message: 727
Type: AUDIT
Comment: CP-CP sessions have been successfully established with the adjacent node.
Adjacent CP name
1015 compliant
CP Capabilities
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Message: 728
Type: EXCEPTION
Cause Type: SNA
Cause: Retrying CP-CP session establishment after error.
Effect: None.
Action: None.
Adjacent CP name
Sense data
Message: 731
Type: PROBLEM
Cause Type: SNA
Cause: CP capabilities exchange failed because of contention winner CP-CP session failure.
Contention loser CP-CP session will be deactivated. APPN will attempt to reactivate
Effect:
CP-CP sessions with this adjacent CP.
This log flags the fact that a CP-CP session failed. Other logs give more details on the
Action:
reason for the session failure (eg. insufficient resources, link failure).
Sense code
Adjacent CP name
Message: 732
Type: EXCEPTION
Cause Type: SNA
Cause: CP-CP sessions established between two network nodes in different networks.
Effect: CP-CP sessions will be deactivated with the specified sense code.
Action: None.
Sense code
Adjacent CP name
Message: 740
Type: AUDIT
Comment: A PU-SSCP session has been activated.
PU name
PU Manager
Message: 741
Type: AUDIT
Comment: A PU-SSCP session has been deactivated.
PU name
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Message: 742
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to send RTM statistics to host.
Effect: RTM statistics displayed by host will be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
PU name
NAU address
CPI-C
Message: 760
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to process CPI-C function.
Effect: CPI-C function call will fail with return_code of CM_PRODUCT_SPECIFIC_ERROR
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Message: 762
Type: EXCEPTION
Cause Type: API
A CPI-C application specified an unknown symbolic destination name on a CMINIT
Cause:
call.
Effect: The CMINIT call will fail with CM_PARAMETER_CHECK.
Either define the symbolic destination name (using DEFINE_CPIC_SIDE_INFO), or
Action:
modify the application to use a symbolic destination name that is already defined
Symbolic destination name
Message: 765
Type: EXCEPTION
Cause Type: API
Cause: CPI-C application attempted to start more than 64 concurrent conversations.
CMACCP, CMINIT, or CMINIC verb will fail with
Effect:
CM_PRODUCT_SPECIFIC_ERROR.
Action: Modify TP to use 64 or fewer concurrent conversations.
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Offline Utility Keypad Operations
Using the operator panel keypad interface, the user can execute off-line utilities that perform
routine parameter input, such as setting the time, date, or serial number. Additionally, a number
of passive diagnostic functions are also provided.
The following steps describe the procedures for initiating a diagnostic utility using the operator
panel keypad and LCD.
1. Enter Off-line Diagnostics mode.
2. Observe that the operator panel LCD displays the message:
Diag MODE = M
3. Press and release the operator panel keypad <5> key to select the Utilities mode, then
press the <Enter> key. Press and release the operator panel keypad <7> key to access
the FE mode of the utilities. An Engineering mode also exists to allow field personnel
to run additional utilities only under the direction of a Visara Engineer if necessary.
4. Observe that the standard utility initiation appears on the operator panel LCD display
as follows, with the cursor flashing in the R position:
R:UU
where the R field is a parameter that allows the utility output to be redirected to a
different output device and the UU field is a 2-digit unique utility number.
5. Enter a value into the R field by pressing and releasing the operator panel keypad <1>
key. This is the current default value; no other values are implemented. A value of 1 in
the R field selects the operator panel LCD display as the output device for the utility
to be executed.
6. Observe that the input value is echoed in the utility initiation template by the numeral
1 replacing the R. Note also that the flashing block cursor moves to the colon (:)
which separates the R and UU fields.
7. Press and release the operator panel keypad <Enter> key to lock in this value. Note
that the flashing block cursor moves to the first U in the UU field.
8. Enter a unique utility number by pressing and releasing two operator panel keypad
numeric keys.
9. Observe that the keys pressed are echoed in the utility initiation template by the legend
numeral of the key pressed replacing one of the U characters. Note that as each key is
pressed, the flashing block cursor moves one character to the right, indicating which
input the next key pressing corresponds to.
10. Press and release the operator panel keypad <Enter> key to lock in the utility number
entered.
11. With the release of the operator panel <Enter> key, the utility is executed. Refer to
the page describing the utility selected for details of its execution.
If an unimplemented UU value is entered, the following message will be displayed on the
operator panel LCD display:
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Utility Descriptions
Utility 00
Utility 00 is currently reserved for an as yet unimplemented password protected utility. If
selected, the user is prompted for a password. If a password is entered, the only action taken
is a return to the Utility Input mode and redisplay of the utility initiation template on the
operator panel LCD display.
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Utility 02 - Reserved
Utility 03 - Read Feature Key
The Read Feature Key utility is an unprotected utility which displays the current value of the
16-character Feature key on the operator panel LCD display (8 values at a time). It is a read
only utility; the current value of the Feature key cannot be altered using this utility.
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This utility is provided to give the customer a means of reporting the Feature key value
without giving them the opportunity to alter it. Authorized personnel with a need to change a
Feature key in the field should use a FAD and the Feature Activation utility. Authorized
personnel may use Utility 02, Set Feature Key, using the appropriate password.
1. Enter Offline Extended diagnostics.
2. Select Offline Utility mode.
3. The following message is displayed on the operator panel LCD display:
FKEYX FFFFFFFF
where X is the feature key number (0 or 1) being displayed and FFFFFFFF is the eight
hexadecimal digits of the Feature key.
4. Note that no cursor is displayed on the LCD, indicating that this is a read only function.
5. To display the next feature key, press and release any operator panel key other than
the <IML> key.
6. Repeat Steps 3 - 5 until all feature keys have been displayed.
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Notes:
1. To advance the cursor without changing the current value of a serial number digit,
press and release the operator panel <Adv> key. This action will advance the flashing
cursor one place to the right without changing the current serial number digit.
2. To move the flashing cursor to a preceding serial number digit, press and release the
operator panel <Clear> key. This action will move the flashing cursor to the
immediately preceding serial number digit (one digit to the left). This option is active
prior to the pressing of the operator panel <Enter> key, which terminates the serial
number editing.
3. To abort the execution of this utility without altering the current serial number value,
press and release the operator panel <Diag> key. Editing will be terminated, and the
utility initiation template will be returned to the operator panel LCD display.
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The diagnostic command file can contain a variable number of diagnostic test or utility
commands. The maximum number allowed is dependent on the number of characters required
by the commands entered. The utility will allow commands to be entered until a maximum
number of characters is approached. The current limit is the size of the file buffer, 255
characters.
The following steps create a diagnostic command file on the diskette:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric keys <1> for the R
input, and the <0> and <6> keys for the UU input.
3. Observe that the message PASSWORD=? appears on the operator panel LCD display.
4. Enter the appropriate password by sequentially pressing and releasing operator panel
keypad keys. Note that the password is not echoed on the operator panel LCD display.
5. Observe that the operator panel LCD display shows the message XDG$AUTOCMD.
This indicates that the auto command file was successfully created.
6. Enter the diagnostic test and utility commands that you wish to include in the command
file per the following three steps. Note that the method and templates are identical to
normal keypad initiation operations.
7. Press and release the operator panel LCD display keypad <Enter> key. Observe that
the standard diagnostic mode template appears on the LCD display.
8. Enter a diagnostic mode by pressing and releasing the appropriate operator panel
keypad numeric key, followed by pressing and releasing the operator panel <Enter>
key.
9. Observe that the standard extended diagnostic test or utility initiation template appears
on the operator panel LCD display. Enter the desired parameters by pressing and
releasing the appropriate operator panel keypad numeric keys.
10. Repeat the previous three steps until you have entered all the commands that you
desired, or until the maximum number of commands has been entered.
11. Command entering mode is terminated by pressing and releasing the operator panel
<Diag> key. Observe that the message XDG$AUTOCMD appears on the LCD display.
Once this message is observed, press and release any operator panel keypad key except
<IML> to write the new command file to the diskette.
Note that the new file is not written to the diskette until this final key is pressed
and released.
12. Observe that the appropriate disk drive red LED lights, indicating the auto command
file is being written to the diskette.
13. Observe that the standard diagnostic utility initiation template is returned to the operator
panel LCD display, after the file write is complete. If desired, the presence of the file
can be verified by doing a directory command for the file XDG$AUTO.CMD on a
PC/AT with a 1.2-MB floppy drive.
Note: If, after entering the last parameter of a command, the message
XDG$AUTOCMD appears on the operator panel LCD display, you have reached the
maximum number of commands. To write the command file to the diskette, press and
release any operator panel keypad key except <IML>. Note that the new file is not
written to the diskette until this final key is pressed and released!
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Notes:
1. To advance the cursor to the next digit or colon delimiter of the month, day, or year
field without changing the current digit of that field, press and release the operator
panel <Adv> key. This action will advance the flashing cursor one place to the right
without changing the current month, day, or year field digit.
2. To move the flashing cursor to a preceding month, day, or year field digit, press and
release the operator panel <Clear> key. This action will move the flashing cursor to
the immediately preceding month, day, or year field digit (one digit to the left). This
option is active prior to the pressing of the operator panel <Enter> key, which
terminates the editing of the current field.
3. To abort the execution of this utility without altering the month, day, or year field
values, press and release the operator panel <Diag> key. Editing will be terminated,
and the utility initiation template will be returned to the operator panel LCD display.
The original stored date will not be altered.
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3. Observe that the following message is displayed on the operator panel LCD display:
TIME HH:MM:SS
where HH, MM, and SS are 2-digit hour, minute, and second fields, which will
contain the current real-time clock chip values for these parameters.
4. To enter or modify the time, press and release the desired operator panel keypad
numeric keys. Note that as each digit is entered, the current digit is replaced by the
legend numeral of the key pressed, and the flashing cursor advances to the next digit
in the month, day, or year field, or to the colon (:) field delimiter, if both digits have
been entered.
5. When both digits of a field have been entered, press and release the operator panel
<Enter> key to save the field value. The flashing cursor will move to the first digit of
the next field, if modifying the hours or minutes fields. If modifying the seconds field,
pressing the <Enter> key saves the seconds value, terminates execution of the utility,
and returns the standard utility initiation template to the operator panel LCD display.
If desired, the new time can be verified by displaying it using the read only Display
Time utility, UU = 11. Note that the real-time clock chip continues to keep time in the
normal manner while the user initiates another utility.
Notes:
1. To advance the cursor to the next digit or colon field delimiter of the hours, minutes,
or seconds field without changing the current digit of that field, press and release the
operator panel <Adv> key. This action will advance the flashing cursor one place to
the right without changing the current hours, minutes, or seconds digit.
2. To move the flashing cursor to a preceding hours, minutes, or seconds field digit,
press and release the operator panel <Clear> key. This action will move the flashing
cursor to the immediately preceding hours, minutes, or seconds field digit (one digit
to the left). This option is active prior to the pressing of the operator panel <Enter>
key, which terminates the editing of the current field.
To abort the execution of this utility without altering the hours, minutes, or seconds field
values, press and release the operator panel <Diag> key. Editing will be terminated, and the
utility initiation template will be returned to the operator panel LCD display. The original
values will not be altered. Note that the real-time clock chip continues to keep time in the
normal manner while this utility is being executed.
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3. Observe that the following message is displayed on the operator panel LCD display:
TIME HH:MM:SS
where HH, MM, and SS are 2-digit hour, minute, and second fields that contain
the current real-time clock chip values.
4. The time message will be displayed until the user presses any operator panel key
other than IML. Pressing and releasing a key will result in the termination of this
utility and the redisplay of the standard diagnostic utility initiation template.
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Field Description
BRD ID XXXX Displays the board ID.
SLT ID XXXX Displays a 4-character logical slot ID.
LM BOT NNNNNNNN Displays the local memory bottom address.
LM BAS NNNNNNNN Displays the local memory base (first allocatable) address.
LM CUR NNNNNNNN Displays the next allocatable local memory address.
LM END NNNNNNNN Displays the last allocatable local memory address.
LM TOP NNNNNNNN Displays the physical top local memory address.
LM SIZ XXXXXXXX Displays the size of local memory.
CM SIZ XXXXXXXX Displays the size of common memory.
EXFID1 XX Extended function ID 1 of board.
EXFID2 XX Extended function ID 2 of board.
BOUNDS XX Displays the value loaded into the board’s bound register.
BD REV XX Displays revision level of board.
DP SIZ XXXXXXXX Displays the size, in Kbytes, of dual port memory.
DP BOT NNNNNNNN Displays dual port memory block bottom address.
DP BAS NNNNNNNN Displays dual port memory first allocatable address.
DP CUR NNNNNNNN Displays dual port memory next allocatable address.
DP END NNNNNNNN Displays dual port memory last allocatable address.
DP TOP NNNNNNNN Displays dual port memory block top address.
FEA FG XXXX Feature flags.
# DEV XXXX Number of devices (valid for SCP/HPP boards).
BD TYP XX System board type
BD OCC XX This board’s occurrence of the system board type.
STIMER XX System timer type.
Notes:
1. Note that not all fields are valid for all boards. For example, the dual port memory
fields are invalid for a SCP or TRM.
2. Pressing and releasing the operator panel <Clear> key displays the previous frame on
the operator panel LCD.
3. The <Adv> and <Clear> keys wrap when at the last or first frame of the message,
respectively.
4. To exit from this utility, press the operator panel <Diag> key. The utility is terminated,
and the standard diagnostic utility initiation template is returned to the LCD display.
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3. Observe that the following message appears on the operator panel LCD display:
SRC J
where corresponds to the slot number of the board which is the source of the
interprocessor communications.
4. Press and release the operator panel keypad numeric keys corresponding to the desired
slot number.
5. Press and release the operator panel <Enter> key.
6. Observe that the following message is shown on the operator panel LCD display:
DEST J
where ‘J’ corresponds to the slot number of the board which is the destination of
the interprocessor communications.
7. Press and release the operator panel keypad numeric keys corresponding to the correct
slot number.
8. Press and release the operator panel <Enter> key.
9. Observe that the following message is shown on the operator panel LCD display:
COMMND: XX
where XX is the current value of the DRB command byte.
10. Press and release the operator panel <Adv> key to display additional DRB fields.
Each pressing of the <Adv> key displays another field. The labels and definitions of
the additional fields are as follows:
Field Description
PRC ST XX Processor state byte
STATUS XX DRB protocol status byte
MODE XX Diagnostic mode value (M parameter)
X PARM XX Hardware selection option (X parameter)
Y PARM XX Control option (Y parameter)
SSL ID XX Source slot parameter
DSL ID XX Destination slot parameter
T PARM XX Test type parameter
N PARM XX Test number parameter
COUNT XX Looped execution iteration count
WILD XX Wild card parameter
FL ADDR NNNNNNNN Address test file is loaded at
DRBW08 XXXX DRB Word 8
DRBW09 XXXX DRB Word 9
DRBW10 XXXX DRB Word A
DRBW11 XXXX DRB Word B
DRBW12 XXXX DRB Word C
DRBW13 XXXX DRB Word D
DRBW14 XXXX DRB Word E
DRBW15 XXXX DRB Word F
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Notes:
1. Pressing and releasing the operator panel <Clear> key allows the user to view the
previous message frame.
2. <Adv> and <Clear> wrap from the last and first frames, respectively.
3. Note that not all fields are valid for all commands. DRB Words 8 to F in particular are
used mainly to transmit extended diagnostic data from failed hardware tests.
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6. If a valid J number was entered, the following message will be displayed on the operator
panel LCD display:
LLLLLLLL=AAAAAA
where the LLLLLLLL field is a variable length map table element label and the
AAAAAA field is the hexadecimal absolute address of the code area or data
structure pointed to by that map table element.
If the slot whose J number was entered is unoccupied, then the following message
is displayed on the operator panel LCD display:
NO BOARD IN SLOT
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
If an invalid slot number is entered, the following message is displayed:
INVALID SLOT
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
If a valid, occupied slot is selected, but the board resident in that slot does not have
a map table, the following message is displayed:
NO MAP FOR BRD
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
If the slot selected is valid and occupied, but the board within the slot is reset, the
following message will be displayed:
BOARD IS RESET
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
7. To display the contents of other map table elements, press and release the operator
panel <Adv> or <Clear> key to go forward or back within the map table, respectively.
8. To exit the utility, press and release the operator panel <Diag> key. Observe that the
operator panel LCD display again shows the utility initiation template.
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The following steps describe the procedure for using the read SCI Port utility:
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Observe that the following message is displayed on the operator panel LCD display:
RD SCI PORTS JXX
where XX is the J number of the slot that contains the board whose SCI ports are
to be read. Note that a flashing cursor is displayed under the first X in the message.
This indicates to the user that input is required.
4. Enter a 2-digit J number by successively pressing and releasing two operator panel
keypad numeric (0-9) keys, followed by pressing and releasing the operator panel
<Enter> key.
5. Prior to pressing the <Enter> key, the J number field may be edited by using the
<Adv> and <Clr> keys to move one character right or left, respectively.
6. If a valid J number was entered, the following message will be displayed on the operator
panel LCD display:
SCI PORT N = YY
where N is a single-digit SCI port number, initially 0 for the first template displayed,
and YY is a 2-digit hex number representing the current value of Port N.
If an invalid slot number is entered, the following message is displayed:
INVALID SLOT
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
If the slot whose J number was entered is unoccupied, then the following message
is displayed on the operator panel LCD display:
NO BOARD IN SLOT
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
7. To display the contents of the other SCI ports, press and release the operator panel
<Adv> or <Clear> key until the desired SCI port is displayed.
8. To exit the utility, press and release the operator panel <Diag> key. Observe that the
operator panel LCD display again shows the utility initiation template.
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In addition to the twelve keypad keys, the operator panel contains five discrete keys. One of
these five keys, the IML key, is not covered by this test because it is tied directly to POR
hardware, and, therefore, not under programmable control. The other four discrete keys, labeled
Config, <Diag>, <Adv>, and <Clear> are under program control and can be tested with this
utility.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <1> and <8> keys for the UU input.
3. Observe that the following message appears on the operator panel LCD display:
Keypad Test
4. Press and release any operator panel key other than the IML key.
5. Observe that the legend of the key pressed is displayed on the operator panel LCD
display.
6. Press and release each of the remaining operator panel keys except for the IML key,
observing with each pressing that the legend is echoed on the operator panel LCD
display. This utility will remain active until every key except the IML key has been
pressed and released once. This requires 14 separate key pressings.
7. When all keys have been pressed (at least) once, the next key pressing of any operator
panel key except the IML key terminates the utility. The standard diagnostic utility
initiation template is returned to the operator panel LCD display immediately following
the termination of the utility.
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Normally a dump is automatically written to the hard drive by LINCS when a catastrophic
failure occurs, or when initiated. On the 1174-90S however, and under certain circumstances
on other models (Engineering Switch is on or box is configured for ‘No Dump and No IML’),
the LINCS platform will remain in a failed state waiting for an IML, or to proceed with the
dump.
To initiate and execute this utility, you must perform the following steps:
1. Enter Extended Diagnostics mode by pressing the <Diag> key followed by the
<Enter> key. If you do not see any indication from the front panel that LINCS is
going into Diagnostics mode, then repeat the key sequence. You should see the ‘DIAG
MODE =’ prompt appear.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <0> keys for the UU input.
3. You should begin to see messages appearing on the LCD display indicating that dump
files are being written (‘WRITING xxxxxxxx’). In the case of the 1174-90S you must
have the Dump Diskette installed in a floppy drive when you initiate this step.
The diskette drive LED of the drive containing the System diskette is turned on.
4. When the dump operation is complete, the following message appears on the operator
panel LCD display:
DUMP COMPLETE
Notes:
1. If the following message appears, the Dump utility has not found a Dump diskette in
either drive (1174-90S only):
NO DISK TO DUMP
2. If an error occurs during the dump, the following message will appear on the operator
panel LCD display:
DUMP ERROR: xx
where xx is a disk error code.
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Note: The FE switch should not be left on for normal customer operations. Use Diagnostic
Utility 24 or press the <PF10> key from the keyboard of a display in Central Control mode to
turn the FE switch off.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <3> keys for the UU input.
3. Observe that the message PASSWORD=? appears on the operator panel LCD display.
4. Enter the appropriate FE password by sequentially pressing and releasing operator
panel keypad keys. Note that the password is not echoed on the operator panel
LCD display.
5. The message FE SWITCH ON will appear on the operator panel LCD display,
indicating that the FE switch has been set.
6. After a short delay, the utility is automatically terminated and the standard diagnostic
utility initiation template reappears on the operator panel LCD display.
Utility 25 - Reserved
Utility 26 - Reserved
Utility 27 - Toggle Operator Panel LCD Viewing Angle
Utility 27 allows the operator to toggle the viewing angle of the operator panel LCD display.
The LINCS hardware provides a single bit output port which allows selection of two viewing
angles; one which approximates a 6 o’clock position, another which approximates a 12 o’clock
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position. Each execution of this utility toggles this bit, and, thus, toggles the operator panel
LCD display viewing angle.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <7> keys for the UU input.
3. Observe that the operator panel LCD display viewing angle changes.
4. Observe that the standard diagnostic utility initiation template reappears on the operator
panel LCD display.
Utility 28 - Print the Slot Population Table Via the Serial Port
Utility 28 allows the operator to generate a hard copy of the slot population table via a printer
attached to the SCP or motherboard serial port. The slot population table is a data structure
that identifies the physical resources, such as boards and drives, installed in the LINCS node.
Additionally, it provides useful details of the amount of memory each board is populated
with.
Note that Utility 28 differs from Utility 12, Read Slot Population Block as follows: 1) different
output devices: Utility 28 uses the SCP/Motherboard diagnostic serial port only, Utility 12
uses the operator panel LCD display only; 2) different amount of data presented: Utility 28
prints the entire slot population table, Utility 12 allows reading only a single block of the
table.
To initiate and execute this utility, perform the following steps:
1. Connect a printer to the SCP or motherboard diagnostic port via cable P/N 212054-
006.
2. Enter Extended Diagnostics mode.
3. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <8> keys for the UU input.
4. Observe that the slot population table is printed out on the printer.
5. Observe that the standard diagnostic utility initiation template reappears on the operator
panel LCD display.
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4. Observe that the operator panel LCD display shows the message:
BURN HH:MM:SS
where HH, MM, and SS are the elapsed burn-in time in hours, minutes, and seconds,
respectively. The preceding message remains on the operator panel LCD display
until any operator key other than the <IML> key is pressed.
5. After pressing any key other than <IML>, observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.
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Notes:
1. If desired, execution can be verified by executing the Read Feature Key (UU = 03)
and Read Serial Number (UU = 05) utilities.
2. The time and date should not be cleared by this utility. Use the Read Time (UU = 11)
and Read Date (UU = 09) utilities to verify that the time and date were not cleared, if
desired.
Utility 34 - Reserved
Utility 35 - Reserved
Utility 36 - Initialize Hard Disk (1)
Identifies and initializes Disk Drive C (Hard Disk Drive 1) for use by the LINCS node.
Caution
Initialization will destroy all data on the hard disk.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <3> and <6> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. The disk drive is initialized.
6. Press any key except the IML key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.
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4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <3> and <7> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. The disk drive is initialized.
6. Press any key except the IML key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.
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If any additional fields are undefined (contain XX), then those fields are not defined
in the SCSI sense data. If none of the fields are defined, then the SCSI Request
Sense command that retrieves the additional information has also failed.
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4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <4> key twice, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. Refer to IML State 850, and Error State 850 if any errors occur.
6. Press any key except the <IML> key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.
Utility 47 - Reserved
Utility 48 - Reset Manufacturing Switch
Utility 49 - Channel Online After IML
This utility sets/clears the channel NVRAM to indicate whether the associated Bus and Tag
channel card should go online or stay offline at completion of an IML. By default, Bus and
Tag channel will attempt to go to the state it was in when the platform was powered down.
The information is stored in NVRAM. This utility allows you to toggle the status.
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Chapter 3. Utility Functions
Utility 54 - Reserved
Utility 55 - Program 15X SCP PROM (FE Protected Utility)
This utility allows the flash programmable PROM on the 15X SCP to be updated from the
current IML drive. This file must be on the current IML drive when an IML is performed to
update the PROM.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Select Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <5> and <6> key for the UU input.
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3. Observe that the message “PASSWORD=?” appears on the operator panel LCD display.
4. Enter the appropriate FE password by sequentially pressing and releasing operator
panel keypad keys. Note that the password is not echoed on the operator panel
LCD display.
If an error occurs, the message “VERIFY FAILED” is displayed on the LCD. If the PROM
was programmed successfully, the message “DONE, PWR OFF/ON” is displayed. Power the
1174-15X off and then back on.
Utility 58 - Reserved
Utility 59 - Reserved
Utility 60 - Reserved
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4. Offline Testing
Diagnostic Test Selection and Initiation
The Offline Extended Diagnostics test mode allows the operator to choose a specific test(s) to
execute. Perform the following steps to select, initiate, and execute an Offline Extended
Diagnostics test.
Note: Before executing tests on any of the boards with processors, the boards must be booted
using the appropriate boot utility. See Utilities 21, 22, 42, 43, 44, 45, or 46.
1. Enter Offline Extended Diagnostics mode.
2. The operator panel LCD displays the following message (note that a reverse block
cursor flashes at the M):
DIAG MODE = M
3. Enter the desired value (1) from the diagnostic modes listed by pressing and releasing
the appropriate operator panel keypad numeric key:
<1> - Selects Offline Extended Diagnostics
<3> - Selects Basic Assurance Test (BAT) mode
<4> - Selects Factory Burn-in mode
<5> - Customer Utility mode
<7> - Field Support Utility mode
<9> - Raleigh Engineering Utility mode
4. If an unimplemented numeric value is entered for the M, or diagnostics mode,
parameter, a question mark (?) replaces the M in the mode template, prompting the
user to enter another value.
5. The legend of the key pressed is echoed on the operator panel LCD display.
6. Observe that the standard diagnostic test initiation template appears on the operator
panel LCD display in one of the following forms:
XY:JSS:TNN:CC or XY:JSS:DD:TNN:CC
7. Note that in either case above, the cursor flashes at the X position.
8. As template parameters are entered, the cursor moves to the right, always pointing to
the currently active parameter field.
9. The X in the template corresponds to a hardware selection parameter. It allows the
operator to select a specific hardware element. Press and release an operator panel
keypad key to select the desired hardware element per the following list:
<1> - Local side individual component level
<2> - Local side board level
<3> - Local side group level
<4> - Local side system level
<5> - Bus side individual component level
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Chapter 4. Offline Testing
19. If the selected XY combination entered above requires a source slot input, the flashing
cursor advances to the first S in the JSS field. Press and release two numeric keys on
the operator panel keypad to enter the physical slot number of the source board. Press
and release the <Enter> key following the two numeric keys. Valid numeric key input
combinations are as follows:
01 - 18 - Card cage slots
31 - Hard Disk Drive 2
32 - Hard Disk Drive 1
33 - Operator panel logic (OPL) board
34 - Floppy Disk Drive 1
35 - Floppy Disk Drive 2
Note that not all values are valid for every model.
20. If an invalid key is pressed for either of the S inputs, a question mark (?) character
replaces the S, prompting the operator to enter a different value.
21. Wild cards can be used in place of numeric keys to select multiple boards. For the
source slot field, when wild cards are used, they are limited in definition to choosing
all boards. Partial sequences, such as J*X or JX*, are not allowed.
22. To enter a wild card in the JSS field, press and release the <Alt> key on the operator
panel keypad. Observe that the two S characters in the JSS field of the standard
diagnostic test initiation template are replaced by two asterisks (**). Press and release
the operator panel keypad <Enter> key to complete the wild card input.
23. If required by the XY combination entered, a 2-digit destination slot can be entered in
the same manner as the source slot, but with the additional limitation that only card
cage slots can be used in the DD field. This limits the range of valid inputs to 01 to 18;
entering any other value results in the display of a question mark, prompting for a
different input.
24. Wild card conventions and usage are also the same as for the source slot (JSS) field.
25. If required by the entered XY parameter combination, a test type and test number
must be entered into the TNN field of the standard diagnostic test initiation template.
The test type specifier is a single character which represents a broad class of tests.
26. To enter a test type, choose the desired value from the list below and press and release
the corresponding operator panel numeric key. A question mark will be displayed if
an illegal value is entered. The value entered will be echoed in the standard diagnostic
test initiation template displayed on the operator panel LCD display by the legend
numeral of the key pressed replacing the T character. The following list contains all
valid test type digits:
<0> - Reserved
<1> - Processor tests
<2> - Onboard Memory test
<3> - Onboard SCI tests
<4> - Onboard Peripheral tests *
<5> - Reserved
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Diagnostic Tests
Some tests require the installation of a loopback plug prior to executing the offline test.
Following is a list of diagnostic tests that may be run listed by board type.
Note: All tests may not be valid for all LINCS nodes
The numbers listed represent the TNN value of the test initiation expressing of:
XY:JSS:DD:TNN:CC
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Chapter 4. Offline Testing
AIC Board
* Indicates a test that is not included in the BAT.
+ Indicates a test that requires a loopback plug (P/N 210566-001).
$ Test may be invalid when executed separately, with an MCC installed in J4 and an
AIC installed in J5, or with an MCC installed in J11 and an AIC installed in J12.
Test Description
100 Processor Test
200 * Local Memory, Sliding 1 and 0 Test
201 Local Memory, Pattern
251 Dual Port RAM
300 SCI Port 0, Control Port
301 SCI Port 1, LED Port
302 SCI Port 2, Board ID Port
306 SCI Port 6, Diagnostic Port
313 Time Stamp Clear
314 Time Stamp Latch and Count
315 * Time Stamp Rollover and Interrupt
345 SCI Local Interrupt
367 SCI Ports 6, 7
380 SCI Visual LED Check
400 $ ADA 0 Comm 78808 Reset Test
401 $ ADA 1 Comm 78808 Reset Test
402 *+$ ADA 0 RS232 Reset Test
403 *+$ ADA 1 RS232 Reset Test
410 ADA 0 Comm 78808 Read/Write Test
411 ADA 1 Comm 78808 Read/Write Test
412 *+ ADA 0 RTS/CTS Read/Write Test
413 *+ ADA 1 RTS/CTS Read/Write Test
414 *+ ADA 0 DTR/DSR Read/Write Test
415 *+ ADA 1 DTR/DSR Read/Write Test
416 *+ ADA 0 CDET/BUSY Read/Write Test
417 *+ ADA 1 CDET/BUSY Read/Write Test
430 ADA 0 Soft Reset Test
431 ADA 1 Soft Reset Test
432 *+ ADA 0 RS232 Reset Test
433 *+ ADA 1 RS232 Reset Test
440 ADA 0 XMIT/RCV, Poll, Internal Loopback (ports tested individually)
441 ADA 0 XMIT/RCV Interrupt Driven, Internal Loopback (ports tested individually)
442 ADA 0 XMIT/RCV Interrupt Driven, Internal Loopback (all ports tested at once)
443 *+ ADA 0 XMIT/RCV Poll, External Loopback (ports tested individually)
444 *+ ADA 0 XMIT/RCV Interrupt Driven, External Loopback (ports tested individually)
445 *+ ADA 0 XMIT/RCV Interrupt Driven, External Loopback (all ports tested at once)
450 ADA 1 XMIT/RCV, Poll, Internal Loopback (ports tested individually)
451 ADA 1 XMIT/RCV Interrupt Driven, Internal Loopback (ports tested individually)
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Test Description
452 ADA 1 XMIT/RCV Interrupt Driven, Internal Loopback (all ports tested at once)
453 *+ ADA 1 XMIT/RCV Poll, External Loopback (ports tested individually)
454 *+ ADA 1 XMIT/RCV Interrupt Driven, External Loopback (ports tested individually)
455 *+ ADA 1 XMIT/RCV Interrupt Driven, External Loopback (all ports tested at once)
470 *+ ADA 0 Modem Interrupt - DSR
471 *+ ADA 1 Modem Interrupt - DSR
472 *+ ADA 0 Modem Interrupt - CDET
473 *+ ADA 1 Modem Interrupt - CDET
498 Identify ADAs
499 BAT Identify ADA
Bus Side
These bus side diagnostics tests can be executed by any bus master board.
Test Description
601 Common Memory Data Pattern Test
602 Common Memory Sliding 1 and 0 Test
603 Common Memory Extended Address and Pattern Test
604 Common Memory Address Line Test
609 Common Memory Initialization to Zeroes
610 Common Memory Byte Access Test
611 Common Memory Long Word Access Test
801 Dual Port Memory Data Pattern Test
802 Dual Port Memory Sliding 1 and 0 Test
803 Dual Port Memory Extended Address and Pattern Test
804 Dual Port Memory Address Line Test
809 Dual Port Memory Initialization to Zeroes
810 Dual Port Memory Byte Access Test
811 Dual Port Memory Long Word Access Test
CDA Board
Test Description
300 CDA SCI Port 0 Test
301 CDA SCI Port 1 Test
302 CDA SCI Port 2 Test
347 CDA SCI Port 4-7 Test
CHP/CHC Boards
During diagnostics the CHC is viewed as an extension of the CHP, in the same way an ADA
is to an AIC. All testing of the CHC is performed by the CHP.
For an 1174-15L: To test the CHC, J02 is entered (the slot of the CHP) as the slot to test, not
J01. Similarly on other models supporting the Bus and Tag channel interface, to run tests for
the CHC cards, always enter the slot number of the corresponding CHP (1174-25X, 1174-25S).
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Test Description
461 * 9513A Reset
462 9513A Read/Write
463 9513A Timer
465 CHC Critical Path
466 Data FIFO, Processor Read/Write
467 Data FIFO, Fake DMA
468 Data FIFO, DMA
470 CHC 16-bit Y-bus
471 In & Out Tags Test through Read Port
472 In & Out Tags Test through CC
473 CHB_IN and CHB_OUT
474 Device Status RAM
475 Channel Bus Parity
476 Address Recognize RAM
477 Channel Command PROM
478 Interface Disconnect
479 Selective Reset Sequence
480 System Reset Sequence
481 Low Speed Transfer - Onboard Loopback
482 High Speed Transfer - Onboard Loopback
483 Data Transfer Parity
485 Data FIFO, CHP/CHC - Inbound
486 Data FIFO, CHP/CHC - Outbound
487 Datastreaming Test
490 *! Channel Bus - Analog Loopback
491 *! Channel Parity - Analog Loopback
492 *! Channel Tags - Analog Loopback
493 *! Selection Logic - Analog Loopback
494 *! CHI Relays - Analog Loopback
498 *! Load Extended/Burn Diagnostics
499 Check for datastreaming CHC installed
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ETH Board
* Indicates a test that is not included in the BAT.
Test Description
101 Local RAM Data Pattern Test
102 * Local RAM Ascending/Decesending Address Sliding 1 and 0 test
103 * Local RAM Extended Address and Pattern Test
104 Local RAM Address Line Test
109 Local RAM Initialization to Zeroes
110 Local RAM Byte Access Test
111 Local RAM Long Word Access Test
201 Dual Port memory Data Pattern Test
202 * Dual Port Memory Ascending/decesending Address Sliding 1 and 0 Test
203 * DualPort RAM Extended Address and Pattern Test
204 Dual Port RAM Address Line Test
209 Dual Port RAM Initialization to Zeroes
210 Dual Port RAM Byte Access Test
211 Dual Port RAM Long Word Access Test
300 SCI Control Port Test
301 SCI Diagnostic LED Port Test
302 SCI Board ID Test
306 SCI Diagnostic Port Test
313 SCI Timer/Counter Test
314 SCI Timer/Counter Test
345 SCI Local Interrupt Test
367 SCI ID Port Test
380 SCI Visual LED Check
400 Initialization of Sonic Chip
410 * Sonic MAC Loopback
411 * Sonic ENDEC Loopback
412 * Sonic Transceiver Loopback
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HSC Board
+ Indicates a test that requires a loopback plug and is not included in the BAT.
Test Description
101 Local ram data pattern test.
102 Local ram ascending/decesending address sliding ones/zeroes test.
103 Local ram extended address and pattern test.
104 Local ram address line test.
109 Local ram initialization to zeroes.
110 Local ram byte access test.
111 Local ram long word access test.
201 Dual port memory data pattern test.
202 Dual port memory ascending/decesending address sliding ones/zeroes test.
203 Dual port ram extended address and pattern test.
204 Dual port ram address line test.
209 Dual port ram initialization to zeroes.
210 Dual port ram byte access test.
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Test Description
211 Dual port ram long word access test.
300 Sci Control port test
301 Sci diagnostic led port test
302 Sci Board Id test
306 Sci diagnostic port test
313 Sci Timer/counter test
314 Sci Timer/counter test
345 Sci local interrupt test
367 Sci ID port test
380 Sci Visual LED Check
390 SCI Bus access test
400 68360 Dual port ram test
401 68360 dual port ram sliding ones and zeroes test.
402 68360 dual port ram initialization to zero.
404 68360 Timer read/write test
405 68360 Timer count test.
406 68360 Timer interrupt Test.
407 68360 periodic interval timer interrupt test.
410 SCC1 RS232 internal loopback test
411 + SCC1 RS232 DTR/DSR loopback test.
412 + SCC1 RS232 RTS/CTS loopback test.
413 + SCC1 V.35 DTR/DSR loopback test.
414 + SCC1 V.35 RTS/CTS loopback test.
415 + SCC1 RS232 external loopback test.
416 + SCC1 V.35 external loopback test.
420 SCC2 RS232 internal loopback test
421 + SCC2 RS232 DTR/DSR loopback test
422 + SCC2 RS232 RTS/CTS loopback test.
423 + SCC2 V.35 DTR/DSR loopback test.
424 + SCC2 V.35 RTS/CTS loopback test.
425 + SCC2 RS232 external loopback test.
426 + SCC2 V.35 external loopback test.
430 SCC3 RS232 internal loopback test
431 + SCC3 RS232 DTR/DSR loopback test.
432 + SCC3 RS232 RTS/CTS loopback test.
433 + SCC3 V.35 DTR/DSR loopback test.
434 + SCC3 V.35 RTS/CTS loopback test.
435 + SCC3 RS232 external loopback test.
436 + SCC3 V.35 external loopback test.
440 SCC4 RS232 internal loopback test
441 + SCC4 RS232 DTR/DSR loopback test.
442 + SCC4 RS232 RTS/CTS loopback test.
443 + SCC4 V.35 DTR/DSR loopback test.
444 + SCC4 V.35 RTS/CTS loopback test.
445 + SCC4 RS232 external loopback test.
446 + SCC4 V.35 external loopback test.
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MCC Board
* Indicates a test that is not included in the BAT.
$ Test may be invalid when executed separately, with an MCC installed in J4 and an
AIC installed in J5, or with an MCC installed in J11 and an AIC installed in J12.
BR is board revision level.
Test Description
100 Processor Test
200 * Local Memory, Sliding 1 and 0
201 Local Memory, Pattern
251 Dual Port RAM
300 SCI Port 0, Control Port
301 SCI Port 1, LED Port
302 SCI Port 2, Board ID Port
306 SCI Port 6, Diagnostic Port
313 SCI Time Stamp Clear
314 SCI Time Stamp Latch and Count
315 * SCI Time Stamp Rollover and Interrupt
345 SCI Local Interrupt
367 SCI Ports 6, 7
380 SCI Visual LED Check
400 * Digital Loopback Test
401 * Coax Parity Test
403 *$ Coax Interrupt Test
410 * BNC 0 Analog Loopback
411 * BNC 1 Analog Loopback
412 * BNC 2 Analog Loopback
413 * BNC 3 Analog Loopback
420 * J18 CDA Analog Loopback (MCC)
421 * J17 CDA Analog Loopback (MCC)
422 * J15 CDA Analog Loopback (MCC)
423 * J14 CDA Analog Loopback (MCC)
430 * J18 CDA Analog Loopback (MCC II)
431 * J17 CDA Analog Loopback (MCC II)
432 * J15 CDA Analog Loopback (MCC II)
433 * J14 CDA Analog Loopback (MCC II)
440 * CDA 0, Analog Loopback, 16-Port BNC
441 * CDA 1, Analog Loopback, 16-Port BNC
460 * Digital Loopback Test
461 * CDA 0, Analog Loopback, 9-Port BNC
462 * CDA 0, Analog Loopback, 18-Port BNC
463 * CDA 1, Analog Loopback, 18-Port BNC
490 * Analog Loopback Test, Main Board/CDA, 5-Port BNC
491 * Analog Loopback Test, Expansion/CDA
492 * Analog Loopback Test, Main Board/CDA, 2-Port BNC
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MBR Board
* Indicates a test that is not included in the BAT.
Test Description
201 Data Pattern Test
202 * Sliding 1 and 0 Test
203 * Extended Address and Pattern Test
204 Address Lines Test
209 Initialize to 0, Bypass BAT, Write Only
210 Byte Access Test
211 Long Word Access Test
221 Boot MBR (Remove Reset)
280 Parity Error Detection Test
281 Parity Error with Non-Maskable Interrupt
282 Parity RAM Address Test
283 Parity Generation Test
284 * Sliding, Descending Address Test
RAM Board
* Indicates a test that is not included in the BAT.
Test Description
201 RAM Board Pattern Test
202 * Sliding 1 and 0 Test
203 * Extended Address and Pattern Test
204 Address Lines Test
208 Initialize RAM Array
Test Description
209 Bypass BAT Initialize
210 RAM Byte Access Test
211 RAM Long Word Access Test
221 Remove Reset Test
224 Bank Bits Test
226 Clear Error Test
227 Initialize EDC Chip Test
250 Reset Pass Through Mode
SCC Board
* Indicates a test that is not included in the BAT.
+ Indicates a test that requires a loopback plug (use P/N 211887-001 for RS-232/ V.35
board 211905-900; use P/N 211887-002 for RS-232/X.21 board 211905-902).
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Test Description
100 Processor Test
200 * Local Memory, Sliding 1 and 0
201 Local Memory, Block Move
251 Dual Port RAM Pattern Test
300 SCI Command Register
301 SCI Port 1
302 SCI Port 2
306 SCI Port 6
313 Time Stamp Clear
314 Time Stamp Latch and Count
315 * Time Stamp Rollover and Interrupt
345 SCI Local Interrupt
367 SCI Ports 6, 7
380 BAT Loop (LED Rotate) Test
400 * Channel 0 Data Read/Write
401 *+ Channel 0 CD/DTR Loopback
402 *+ Channel 0 DSR/DTR Loopback
403 *+ Channel 0 RTS/CTS Loopback
404 *+ Channel 0 NRZ Asynchronous Loopback
405 *+ Channel 0 NRZI Asynchronous Loopback
406 *+ Channel 0 NRZ V.35 Asynchronous Loopback
407 *+ Channel 0 NRZI V.35 Asynchronous Loopback
410 * Channel 1 Data Read/Write
411 *+ Channel 1 CD/DTR Loopback
412 *+ Channel 1 DSR/DTR Loopback
413 *+ Channel 1 RTS/CTS Loopback
414 *+ Channel 1 NRZ Asynchronous Loopback
415 *+ Channel 1 NRZI Asynchronous Loopback
416 *+ Channel 1 NRZ V.35 Asynchronous Loopback
417 *+ Channel 1 NRZI V.35 Asynchronous Loopback
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SCP Board
* Indicates a test that is not included in the BAT.
+ Indicates a test that requires a loopback plug.
Test Description
101 Local Memory Data Pattern Test
102 * Local Memory Sliding 1 and 0 Test
103 * Local Memory Sliding 1 and 0 Test
104 Local Memory Address Line Test
109 Local Memory Initialization to Zeroes
110 Local Memory Byte Access Test
111 Local Memory Long Word Address Test
300 SCI Control Port Test
301 SCI Diagnostic LED Port Test
302 SCI Board ID Port Test
306 SCI Gate Array Diag Reg Test
313 SCI Timer Counter Test
314 SCI Timer Counter Test
315 * SCI Timer Counter Test
345 SCI Local Interrupt Test
367 SCI Port 6 and 7
380 Diagnostic LED Rotate Test
400 * RTC Alarm and Periodic Interrupt
401 RTC Oscillator Failure Test
402 * RTC Low Battery Flag Test
403 * RTC Time Save RAM Test
404 * RTC Clock Start/Stop Test
405 RTC Control Registers Test
440 DMA Reset, Register Write/Read Test
442 DMA Local Memory to Memory Transfer
444 DMA Local to Common Memory Transfer
445 DMA Local to Local with Interrupt
446 DMA Stop Transfer Test
450 * MFP 68901 Read/Write Test
451 * MFP 68901 Timer Test
452 * MFP USART Internal Loopback
453 *+ MFP USART External Loopback
454 *+ MFP USART Interrupt Test
481 Slot ID Port Test
These additional tests are run by the SCP to each board using Dual Port RAM.
Test Description
201 Data Pattern Test
202 * Sliding 1 and 0 Test
204 Address Lines Test
205 Bank Address Decoder Test
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Test Description
209 Initialize to 0, Bypass BAT, Write Only
210 Byte Access Test
211 * Long Word Access Test
280 Parity Error Detection Test
281 Parity Error with Non-Maskable Interrupt
282 Parity RAM Address Test
283 Parity Generation Test
284 * Sliding, Descending Address Test
These additional tests are run by the SCP to the floppy disk drives.
Test Description
400 FDD Sector Write/Read Test
410 FDD Seek Track 0 Test
These additional tests are run by the SCP to the hard disk drive.
Test Description
400 Test Unit Ready
410 SCSI Send Diagnostic
420 Random Block Read
440 Hard Disk Write Then Read Test
SHA Board
The validity of the following tests depend upon the hardware present in the LINCS node
being tested.
* Indicates a test that is not included in the BAT.
Test Description
201 * Dual Port Pattern Test
202 * Dual Port Sliding 1 and 0 Test
203 * Extended Address and Pattern Test
204 * Dual Port Address Lines Test
209 * Initialize Memory
210 * Dual Port RAM Byte Access Test
211 * Dual Port RAM Long Word Access Test
300 SCI Port 0
301 SCI Port 1
302 SCI Port 2 Board ID
306 SCI Diagnostic Register
313 Time Stamp Clear
314 Time Stamp Latch and Count
315 * Time Stamp Rollover and Interrupt
345 SCI Local Interrupt
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Test Description
367 SCI ID Register Test
380 Rotate LEDs
399 * Remove from Reset
420 * SBC Reset
440 * DMA Reset, Read/Write
441 * DMA Read/Write
450 * DMA SHA Dual Port to SHA Dual Port
Test Description
451 * DMA SHA Dual Port to Common
452 * DMA Common to SHA Dual Port
453 * DMA Common to Common
454 * DMA SHA Dual Port to IOP Dual Port
455 * DMA Common to IOP Dual Port
457 * DMA Transfer Test IOP Dual Port to Common Memory
458 * DMA Transfer Test IOP Dual Port to SHA Dual Port
TRC Board
* Indicates a test that is not included in the BAT.
+ Indicates a test that requires a loopback plug.
# Indicates test may also be run on a 10R/10L if the TRC has an Eagle chipset.
BR is board revision level.
Test Description
101 Local Memory Data Pattern Test
102 * Local Memory Sliding 1 and 0 Test
103 * Local Memory Sliding 1 and 0 Test
104 Local Memory Address Line Test
109 Local Memory Initialization to Zeroes
110 Local Memory Byte Access Test
111 Local Memory Long Word Address Test
201 Dual Port Pattern Test
202 * Dual Port Sliding 1 and 0 Test
204 Dual Port Address Lines Test
209 Initialize Memory
210 Dual Port Byte Access Test
211 Dual Port Long Word Access Test
300 SCI Port 0
301 SCI Port 1
302 SCI Port 2
306 SCI Port 6
313 Time Stamp Clear
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Test Description
314 Time Stamp Latch and Count
315 * Time Stamp Rollover and Interrupt
345 SCI Local Interrupt
367 SCI ID Register Test
380 Rotate LEDs
400 TMS 380 Bring Up Diagnostics
410 * Download of ADS Code
411 Eagle Download and Bud
420 * DMA from Adapter LAN RAM to Dual Port
430 * DMA from Dual Port to Adapter LAN RAM
440 * Wrap Function Test
450 *+ Lobe Function Test
460 * Watchdog Timer Test
470 * TMS38030 Interrupt Test
480 *# Expansion Memory Test
481 *# Adapter RAM Read/Write Test
482 *# Adapter RAM Address Test
483 *# Adapter RAM Extended Test
TRM/RXT/RXU Board
* Indicates a test that is not included in the BAT.
Test Description
201 RXU Board Pattern Test
202 * Sliding 1 and 0 Test
203 * Extended Address and Pattern Test
204 Address Lines Test
205 Bank Address Decoder Test
209 Bypass BAT Initialize
210 Byte Access Test
211 Long Word Access Test
221 Remove Reset (Boot) Test
224 * Bank Bits Test
280 Parity Error Detection Test
281 Force Parity Error with NMI
282 Parity RAM Address Test
283 Parity Generation Test
284 * Ascending/Descending Parity Address Test
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What is a Dump
A dump of the LINCS operating system copies valuable information from all of the processor
registers and various data areas on each card to a series of binary files, which can be retrieved
for analysis by Visara engineers. The dump provides a snapshot of what the state of the
machine was at the time the dump was taken, and is a valuable tool for determining complex
problems that occur. The LINCS operating system dumps under the following conditions:
- Exception error occurs, detected by the software
- Administrator-initiated
The operating system halts all other operations when a dump event occurs. This is to keep the
contents of the registers and memory in the same state as when the failure occurs. An IML
after the dump has completed is required to make the unit operational again. The ‘machine
check options’ value in configuration determines whether this IML will occur automatically.
LINCS creates the dump on the hard drive, placing it in a separate “dump” subdirectory. (The
1174-90S does not have a hard drive so a special ‘dump diskette’ must be used instead.)
LINCS automatically creates this subdirectory as needed. Once the dump has been completed,
and the LINCS platform has once again been made functional, the dump can be retrieved by
using one of the Media Management utilities or by retrieving it using FTP.
For early versions of the LINCS O/S (prior to LINCS 6.0), a single dump directory was used
to store the dump. Beginning with LINCS 6.0, changes were made to allow multiple dumps
to be stored. Dumps are now written into one of 9 different subdirectories (DMP00001-
DMP00009), with a maximum of 8 dumps stored at any given time.
Dumps can be retrieved using the Media Management utilities of Central Control Mode and
written to floppy, or if an IP network connection to the LINCS hardware platform exists, an
FTP connection can be used to retrieve the files.
Included in the dump is a single text file (‘box$fail.txt’) which can be viewed on a PC as
needed. All other files are binary, and can not be interpreted in the field. The ‘box$fail.txt’ file
is the last file to be written into the dump directory (copied from the system directory). If this
file is not present, then the dump is not complete.
All dumps, even partial dumps should be submitted to Visara engineers for analysis. Dumps
should be sent to epar@visara.com, referencing the EPAR (Emergency Problem Action Report)
number opened describing the problem, by authorized support personnel.
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The dump typically takes a few minutes to perform. The LCD message will update with the
names of files being written into the dump. When complete, a “DUMP COMPLETE” message
will appear on the LCD read-out. While the dump is proceeding, you should see indications
of the hard drive or floppy drive being written to. If you observe that the hard drive is not
being accessed for a prolonged period of time, and the “DUMP COMPLETE” message is not
displayed, it is possible that the dump has aborted. This is not a common event, but has been
known to happen on occasion.
If the dump did not proceed for some reason upon entering the correct sequence to initiate the
dump (and the error code displayed as it should), use the procedure described for manually
forcing the dump described in the LINCS Initiated Dump section above.
Upon completion of the Administrator Initiated Dump, the platform will perform and IML or
not, according to the LINCS configuration setting that was described above. For details on
changing LINCS configuration settings, refer to the LINCS Configuration Manual or the
SCON Configuration Manual.
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Dump Difficulties
Things that will cause the Dump not to occur automatically:
FE Switch or Engineering Switch On - It is important to leave the FE and Engineering
Switches turned off, in order for dumps to occur spontaneously when an exception error
occurs. If problems have occurred where a service technician has been working on the problem,
there is a possibility that the FE or Engineering Switch has been left enabled by accident. The
FE and Engineering Switches can be detected by going into Central Control (Test) mode and
observing the initial Test Mode panel. If there is an indexed entry “0”, then one of the two
switches are enabled. You can turn these switches off by pressing the <PF10> key, followed
by the <PF12> key. Next press the <PF1> key to refresh the screen. The refreshed display
should not contain the Field Support menu.
No Dump Disk Found in the 1174-90S Floppy Drive A – Normally you will see the message
‘NO DISK TO DUMP’ if the labeled diskette is not found. This diskette must be located in
Drive A in order to dump to.
LINCS Configured not to Dump – You can change the LINCS configuration.
Dump did not complete (No ‘DUMP COMPLETE’ message displayed) –
1. IML the LINCS platform back into production.
2. Copy the partial dump off as described above using either Media Management or FTP.
3. Retrieve the ‘box$fail.txt’ file from the System directory using either the Media Management
file copy utility or using FTP (log in as ‘SYSTEM’, using the Supervisor password).
4. Submit the Dump to Visara support personnel.
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BOX$FAIL.TXT File
LINCS software creates and maintains a file called BOX$FAIL.TXT which can be found in
the System directory of LINCS. This file keeps a record of each Dump, each Hardware Failure,
and each IML error that has occurred on the LINCS platform. The file also indicates whether
the dumps completed or not. All of the information available through the Front Panel during
a failure is recorded into the file. An example of a BOX$FAIL.TXT file is shown below.
Much of the extended information will be of use only to our Visara programmers, but you can
still find a lot of useful information such as how often a problem repeats, when the failures
occur, and sometimes information that can lead to identifying a hardware error.
11:26:57 06/13 ERR B14 * W8=000C W9=0000 WA=0000 WB=0003 WC=0000 WD=0000
WE=0000 WF=000D
11:24:20 09/24 ERR 9F2 * W8=0030 W9=0001 WA=0000 WB=0000 WC=0000 WD=FFFF
WE=0000 WF=0000
12:50:35 09/24 ERR 9F2 * W8=0030 W9=0001 WA=0000 WB=0000 WC=0000 WD=FFFF
WE=0000 WF=0000
11:48:49 06/23 ERR B14 * W8=000C W9=0000 WA=0000 WB=0003 WC=0000 WD=0000
WE=0000 WF=000D
15:17:51 07/13 ERR B14 * W8=000C W9=0000 WA=0000 WB=0003 WC=0000 WD=0000
WE=0000 WF=000D
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