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003 LINCS Problem Determination Sep2007

The document outlines the LINCS Problem Determination manual, which provides guidance for diagnosing issues on LINCS platforms, including error types, diagnostic tools, and offline testing procedures. It details various hardware models supported by LINCS and offers insights into interpreting error messages and logs. Additionally, it describes utility functions and diagnostic tests available for troubleshooting hardware problems.

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0% found this document useful (0 votes)
3 views248 pages

003 LINCS Problem Determination Sep2007

The document outlines the LINCS Problem Determination manual, which provides guidance for diagnosing issues on LINCS platforms, including error types, diagnostic tools, and offline testing procedures. It details various hardware models supported by LINCS and offers insights into interpreting error messages and logs. Additionally, it describes utility functions and diagnostic tests available for troubleshooting hardware problems.

Uploaded by

saleh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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LINCS

Problem Determination

P/N 707022-003
ISSUE/REVISION SCHEDULE
Comments Rev. No. Date
Initial Release 707022-001 8/30/99
Update 707022-002 4/05/06
Update 707022-003 9/26/07

ii 707022-003
Where to go for the information you seek.
Several books make up the 1174, 9300 and LINCS library, and include information to install,
customize, operate, and maintain the 1174 and 9300 products. Following is a list and description
of these manuals.

1174 Hardware Reference


The 1174 Hardware Description manual provides a description of the hardware found in several
of the 1174 hardware platforms. These include the 1174-10R, 1174-10L, 1174-15X, 1174-20R,
1174-25X, 1174-60R, 1174-60C, 1174-65R, 1174-90R, and 1174-90T models. This manual
includes installation planning considerations and front panel operations.

1174 Hardware Reference - 1174-65S/90S Communications Servers


The 1174 Hardware Description manual provides a description of the hardware found in the
1174-65S and 1174-90S hardware platforms. This manual includes installation planning
considerations and front panel operations.

9300 Hardware Description


The 1174 Hardware Description manual provides a description of the hardware found in the
1174 hardware platforms. This manual includes installation planning consideration and front
panel operations.

LINCS Product Description


The LINCS Product Description manual gives a brief description of the LINCS communications
software capabilities. A reasonably complete list of the functions supported by LINCS is included.

LINCS Features
The LINCS Feature manual provides a much more detailed description of many of the LINCS
features. Among those features described in detail are APPN Network Node, SNA PU Gateway
support, IPX Routing, Host Connectivity, 3270 Server capabilities (IPX and TN3270), CUT
Device features including Windowing, Keystroke Record/Playback, Entry Assist and Calculator,
IP routing, IP Channel Bridge, ASCII Device and ASCII Host support, and NetView features.

LINCS Configuration
A Description of the LINCS Configuration process, as well as details of the configuration panels
used to customize the LINCS software can be found in this manual.

LINCS Central Control


This manual contains information about the online Central Control panels. The Central Control
mode provides a means to manage the LINCS software and the 1174 and 9300 hardware. A
detailed description of their use is included in the manual.

LINCS Problem Determination


The LINCS Problem Determination manual aids the LINCS administrator by providing useful
information about error codes and how to interpret them. Information is also included for running
offline utilities.

707022-003 iii
Table of Contents
1. Problem Determination .................................................................................. 1
Models Supported by this Manual .............................................................. 1
Diagnostic Tools Provided By LINCS and the LINCS Hardware Platforms 2
2. Error Types ..................................................................................................... 3
Error Indicators ........................................................................................... 3
Event Log ............................................................................................... 3
Status Line of Attached Terminal ........................................................... 3
Operator Panel Display .......................................................................... 3
Operator Panel Check Light ................................................................... 4
BOX$FAIL.TXT File ............................................................................ 4
IML Errors (ERR ___) ............................................................................... 4
IML Procedure ....................................................................................... 5
IML Recovery Process ....................................................................... 7
IML States 1XX - SCP Critical Path BAT ............................................. 7
IML States 2XX ..................................................................................... 8
IML States 3XX ..................................................................................... 9
IML States 4XX - Disk Subsystem Initialization and Test .................... 9
IML States 5XX - Mode Initiation States .............................................. 10
IML States 6XX - Slot Population Identification................................... 12
IML States 7XX - Bounds Register Loading ......................................... 13
IML States 8XX - Basic Assurance Tests (BATs) .................................. 18
IML 9XX - Board Allocation States ...................................................... 22
IML States AXX .................................................................................... 23
IML States BXX - Initialization ............................................................. 23
IML State B80 ........................................................................................ 24
Generic Disk Error States ........................................................................... 25
Floppy Disk Subsystem Error Codes ..................................................... 26
Hard Disk Subsystem Error Codes ........................................................ 28
Exception Errors (XCP ___) ...................................................................... 29
Exception Error Format.......................................................................... 29
Exception Error Codes ........................................................................... 30
Hardware Failures (FAIL ___) ............................................................... 31
Failure Reporting ................................................................................... 31
Online Errors .............................................................................................. 33
0XX Category Online Error Codes ........................................................ 34
1XX Category Online Error Codes ........................................................ 34
2XX Category Online Error Codes ........................................................ 34
3XX Category Online Error Codes ........................................................ 37
4XX Category Online Error Codes ........................................................ 44
5XX Category Online Error Codes ........................................................ 57
6XX Category Online Error Codes ........................................................ 74
7XX Category Online Error Codes ........................................................ 76
Async ASCII Events .............................................................................. 78
X.25 Cause and Diagnostic Codes ......................................................... 78
Clear Packet Cause Codes ................................................................. 79
Reset Packet Cause Codes ................................................................. 80
Restart Packet Cause Codes ............................................................... 80
DCE Diagnostic Codes (from DCE) .................................................. 80
DTE Diagnostic Codes (from DTE) .................................................. 81
Diagnostic Code Modifiers ................................................................ 83

707022-003 v
LINCS Problem Determination

APPN Problem Determination Messages ................................................... 84


Introduction ............................................................................................ 84
APPN Message ...................................................................................... 84
Messages ................................................................................................ 85
Resources Manager ............................................................................ 85
Configuration Services ........................................................................... 92
Presentation Services ............................................................................. 111
Path Control ........................................................................................... 118
Node Operator Facility ........................................................................... 120
Session Manager .................................................................................... 121
Address Space Manager ......................................................................... 132
Management Service .............................................................................. 137
Conventional Half Session ..................................................................... 143
General Protocol Code Errors ................................................................ 144
Topology and Routing Services ............................................................. 145
Directory Services .................................................................................. 149
Session Connector .................................................................................. 161
Session Connector Manager ................................................................... 161
LU Manager ........................................................................................... 166
DLUR ..................................................................................................... 170
HPR Manager ......................................................................................... 172
Rapid Transport Protocol ....................................................................... 176
Session Services ..................................................................................... 180
CPI-C ..................................................................................................... 183
3. Utility Functions............................................................................................. 185
Offline Utility Keypad Operations ............................................................. 185
Utility Quick Reference Chart .................................................................... 186
Utility Descriptions .................................................................................... 187
Utility 00 ................................................................................................ 187
Utility 01 - Clear Feature Key ................................................................ 188
Utility 02 - Reserved .............................................................................. 188
Utility 03 - Read Feature Key ................................................................ 188
Utility 04 - Set Serial Number ............................................................... 189
Utility 05 - Read Serial Number ............................................................ 190
Utility 06 - Create Diskette Diagnostic Command File ......................... 190
Utility 07 - Delete Diskette Diagnostic Command File ......................... 192
Utility 08 - Set Month, Day, and Year .................................................... 192
Utility 09 - Read Month, Day, and Year ................................................. 193
Utility 10 - Set Time ............................................................................... 193
Utility 11 - Read Time of Day................................................................ 194
Utility 12 - Read Slot Population Table Block ....................................... 195
Utility 13 - Display Diagnostic Results Block (DRB) ........................... 196
Utility 14 - Not Implemented ................................................................. 198
Utility 15 - Read Code and Data Area Map Table ................................. 198
Utility 16 - Read SCI Ports 0-7 .............................................................. 199
Utility 17 - Not Implemented ................................................................. 200
Utility 18 - Keypad Test ......................................................................... 200
Utility 19 - Operator Panel LCD Display Test ....................................... 201
Utility 20 - Dump Disk Utility ............................................................... 201
Utility 21 - Boot I/O Processor Boards .................................................. 202
Utility 22 - Boot General Purpose Processor Boards ............................. 203
Utility 23 - Set the Field Engineering switch ......................................... 203
Utility 24 - Reset the Field Engineering Switch .................................... 204
Utility 25 - Reserved .............................................................................. 204

vi 707022-003
Table of Contents

Utility 26 - Reserved .............................................................................. 204


Utility 27 - Toggle Operator Panel LCD Viewing Angle ....................... 204
Utility 28 - Print the Slot Population Table Via the Serial Port .............. 205
Utility 29 - Read Burn-in Elapsed Time ................................................ 205
Utility 30 - Read Floppy Disk A CRC ................................................... 206
Utility 31 - Read Floppy Disk B CRC ................................................... 206
Utility 32 - Clear RTC Nonvolatile Memory ......................................... 206
Utility 33 - Read Prom Rev Number ...................................................... 207
Utility 34 - Reserved .............................................................................. 207
Utility 35 - Reserved .............................................................................. 207
Utility 36 - Initialize Hard Disk (1)........................................................ 207
Utility 37 - Initialize Hard Disk (2)........................................................ 207
Utility 38 - Test Unit Ready of Hard Drive ............................................ 208
Utility 39 - Inquiry of Hard Drive Parameters ....................................... 209
Utility 40 - Read Capacity of Hard Drive .............................................. 210
Utility 41 - Format Hard Drive .............................................................. 211
Utility 42 - Boot TRC Boards ................................................................ 212
Utility 43 - Boot CHP Boards ................................................................ 212
Utility 44 - Boot CHC Boards ................................................................ 212
Utility 45 - Boot All Processor Boards .................................................. 213
Utility 46 - Boot ETH Boards ................................................................ 213
Utility 47 - Reserved .............................................................................. 213
Utility 48 - Reset Manufacturing Switch ............................................... 213
Utility 49 - Channel Online After IML .................................................. 213
Utility 50 - Not Implemented ................................................................. 214
Utility 51 - Not Implemented ................................................................. 214
Utility 52 - Not Implemented ................................................................. 214
Utility 53 - Lock Bus Test ...................................................................... 214
Utility 54 - Reserved .............................................................................. 215
Utility 55 - Program 15X SCP PROM (FE Protected Utility) ............... 215
Utility 56 - Number of Floppy Drives Installed on a 65X ..................... 216
Utility 57 - Amount of Local Memory Installed on a 65R ..................... 216
Utility 58 - Reserved .............................................................................. 216
Utility 59 - Reserved .............................................................................. 216
Utility 60 - Reserved .............................................................................. 216
4. Offline Testing ................................................................................................ 217
Diagnostic Test Selection and Initiation ..................................................... 217
Test Execution and Failure Reporting ........................................................ 220
Diagnostic Tests .......................................................................................... 220
AIC Board .............................................................................................. 221
Bus Side ................................................................................................. 222
CDA Board ............................................................................................. 222
CHP/CHC Boards .................................................................................. 222
ETH Board ............................................................................................. 225
HSC Board ............................................................................................. 226
MCC Board ............................................................................................ 228
MBR Board ............................................................................................ 229
RAM Board ............................................................................................ 229
SCC Board ............................................................................................. 229
SCP Board ............................................................................................. 231
SHA Board ............................................................................................. 232
TRC Board ............................................................................................. 233
TRM/RXT/RXU Board .......................................................................... 234

707022-003 vii
LINCS Problem Determination

5. Diagnostic Dumps .......................................................................................... 235


What is a Dump .......................................................................................... 235
Creating a Dump Diskette ...................................................................... 235
LINCS Initiated Dump ........................................................................... 236
Administrator Initiated Dump ................................................................ 236
Copying a Dump from the Hard Drive to Floppy .................................. 237
Retrieving a Dump Using FTP ............................................................... 237
Working With Multiple Dump Directories ............................................. 238
Dump Difficulties ................................................................................... 238
Using eManager with Dumps................................................................. 239
BOX$FAIL.TXT File ............................................................................. 239
Using eManager with BOX$FAIL.TXT ................................................ 239

viii 707022-003
1. Problem Determination
LINCS is the name of the operating system that runs on the Visara 1174 and SCON
product lines. This operating system also ran on some products manufactured by
Memorex Telex, including the 1174 and 9300 product lines. Note that when running
current software levels, the 9300 will identify itself as an 1174-25S.
It should also be noted that on some utility panels, the SCON products will also identify
themselves as 1174s.
This document provides information for determining causes for problems on LINCS
platforms. It lists error conditions displayed on a LINCS platform operator’s panel that
may be encountered while IMLing LINCS; error indications displayed at the user’s
terminal that occurred while LINCS was online; and anomalies that appear in LINCS
error and exception logs. It presents descriptions of the set of off-line utilities for isolating
problems and diagnostic functions for hardware problem determination. Most error
indications are common for all LINCS platforms, those specific to a particular platform
are noted. Sections found in this document are:
• Table of Contents
• Section 1. Problem Determination: Assists in guiding you to other locations in this or
other LINCS manuals.
• Section 2. Errors: Identifies error types and describes displayed errors including IML
states and errors.
• Section 3. Utility Functions: Describes off-line utility functions.
• Section 4. Offline Testing: Describes how to choose, initiate, and execute off-line
extended diagnostics tests.

Models Supported by this Manual


This manual provides information to support all Visara (and Memorex Telex) platforms
that run the LINCS operating system. This includes the following models:
· 1174-25S
· 1174-65S
· 1174-90S
· 1174-15X *
· 1174-25X *
· 1174-60C
· 1174-65R *
· 9300 (includes 9301, 9311, 9341)
· SCON-20L
· SCON-22L
· SCON-25L
· SCON-28L
· SCON-3074
* Denotes models that also were capable of running the Generation B operating system,
to which this manual does not apply.

707022-003 1
LINCS Problem Determination

Diagnostic Tools Provided By LINCS and the LINCS


Hardware Platforms
16 Character LCD Panel – Displays status and error messages. These messages can be
looked up and interpreted by using information contained in this manual, in Chapter 2.
Front Panel LEDs – Provides additional status information to the administrator, such
as indication of ESCON channel status (online/offline) and when the hard drive is
being accessed. Information about the status offered by the Front Panel LEDs is
described in the appropriate Hardware Reference manual for the LINCS platform you
are working with.
Event Logs – Lists approximately 200 latest noteworthy general events that have
occurred on the platform. Additional logs are kept for individual ports, LUs, etc. Logs
may be view from coax or other CUT device, and/or copied through use of FTP
connection or through Media Management tools. Refer to the LINCS Central Control
Mode manual for details on the Event Logs that are available. Look up events in Chapter
2 of this manual. If you have a copy of the Visara eManager product, you may also view
Event Logs and perform automatic Event Code lookups.
Box$Fail.txt File – Keeps log of catastrophic failures, IML errors, and hardware failures
that have occurred on the platform. The file may be retrieved using Media Management
(copy file to floppy) or through an FTP connection. Chapter 5 discusses this file in more
detail.
ESCON Trace File – Provides an internal trace of the communications between the
Luminex ESCON card and the LINCS hardware logic concerning ESCON
communications. The file may be retrieved using Media Management (copy file to
floppy) or through an FTP connection. More information on how to access the ESCON
trace facility and how to retrieve the file can be found in the LINCS Central Control
Mode manual.
Dumps – Created anytime that there is a catastrophic failure or through operator initiation.
Up to 8 dumps may be stored on the LINCS platform at one time. Files may be retrieved
using Media Management (copy dump to floppy) or through an FTP connection. More
information can be found in Chapter 5 of this manual.
Online Event Codes (Displayed on attached Coax Terminals) – Posted to alert users to
status and errors occurring that may be affecting their session. These codes may be
looked up in the event code listings found in this manual in Chapter 2.
Central Control Mode Utilities – A number of Central Control Mode utilities may be
used to obtain status and error logs for operations occurring on the LINCS platform.
These utilities can be run from an attached coax device, through a Telnet connection,
from the Visara eManager product, and through a NetView Central Control Facility
connection. Details of these utilities can be found in the LINCS Central Control Manual.
eManager Interface – An interface is provided to the Visara eManager product. This
tool provides a number of utilities through a network interface, to assist in the retrieval
and interpretation of information and the management of multiple LINCS platforms.
eManager is a separate product offered by Visara and can be ordered for a nominal fee
through normal sales channels.

2 707022-003
2. Error Types
This chapter describes the types of errors and failures that can occur while LINCS is
operating.
The five main types of errors or failures are:
• IML errors.
• Disk errors.
• Exception errors.
• Hardware failures.
• Online errors.

Error Indicators
The following describes the indicators that may be used tell you that one of the above
conditions has occurred. One or more of the indicators may be used to determine a
particular condition.

Event Log
The Event Log records the Online errors described later in this chapter along with other
important event information. The Event Log is available as online utility 7/1. See “Events
Logs Menu” in your Configuration and Central Control Manual for instructions on how
to display the Event Log. This log contains at most, approximately 200 entries, and
wraps.

Status Line of Attached Terminal


The status line of attached terminals shows many of the Online errors that occur. See the
Online Errors section of this chapter for additional information about Online errors.
Most of these errors will also be recorded into the Event Log described above.

Operator Panel Display


The 16-character operator panel LCD display indicates a wide variety of states and
errors. Among these are:
• Errors occurring during the IML process. Errors occurring during IML before the
operator panel is initialized are not displayed.
• Communication errors.
• Hardware failure (exception errors)
• Software failure errors.

707022-003 3
LINCS Problem Determination

Operator Panel Check Light


The operator panel Check Light is located on the operator panel. When it is lit, an error
or failure has occurred that requires corrective action.

BOX$FAIL.TXT File
Contains a list of all IML errors, Hardware Failure errors, and Machine Check errors
that occur on the platform. This file can be copied from the platform for viewing using
the Copy File Media Management utility (3/4) or by using FTP.

IML Errors (ERR ___)


IML stands for Initial Machine Load. It occurs when the LINCS node is turned on, or
when the IML key on the operator panel is pressed. During IML, LINCS executes a
series of tests that checks the machine’s ability to operate.
An IML error message looks like this on the operator panel:
ERR XXX*
where:
• ERR indicates the occurrence of an IML error.
• XXX is the IML state in which the error occurred.
• * indicates that additional messages are available that describe the error (not always
present).
IML states give visual indication of the bring-up process. Each IML state number is
unique to a particular operation in the bring-up sequence. States can be of two distinct
types: progression or error. Progression states indicate the current operation being executed
during the bring-up process. Error states indicate that LINCS has stopped the bring-up
process because of a problem it can’t resolve without user intervention.
In the LINCS diagnostics subsystem, IML errors are uniquely different from hardware
failures, and the two terms should never be used interchangeably. IML errors are most
often operator recoverable; they often result from bad input, either from the operator
keypad or configuration data, or from bad diskette media. Detailed instructions are
given for recovering from each IML error in the following pages.
If a LINCS node does stop in an IML error state, it is imperative that the operator obtain
the extended data provided. The extended data is obtained by pressing and releasing
the Adv key on the operator panel keypad. The asterisk (*) in the last character position
of the initial error message frame is a reminder that extended data follows. Failure to
note the extended data seriously compromises the ability to quickly resolve many IML
errors. Note that this information can also be copied from the hard drive onto floppy if
you are able to reboot the platform onto the default configuration. The file that contains
this information is called ‘box$fail.txt’, and may be copied using the Media Management
Utility 3/4 - Copy File. If you have network access into the platform, you may also pull
the file off with FTP.

4 707022-003
Chapter 2. Error Types

It is also to the user’s advantage to become very familiar with the LINCS platform’s
physical slot numbering and logical slot IDs. Since many of the IML states contain
either a slot number or a logical slot ID, familiarity with them will enable much faster
error correction. This information can be found in the Hardware Reference Manual for
the LINCS platform you are working with.
Note that LINCS should never “hang” in an IML state of 300 or greater. If such an
event occurs, it should be reported as a software problem. A hardware failure that
occurs during IML is reported not as an IML error but as a specific hardware failure
using the message conventions developed solely for such events. Exceptions may
also result during bring-up; the user should refer to the appropriate paragraph of this
manual for a description of the exception message format. Being alert to the different
formats of these three exceptional condition messages (IML errors, hardware failures,
and exceptions) can greatly aid the user in resolving bring-up problems.

IML Procedure
The following describes the procedure to IML the LINCS node using LINCS software.
During IML, microcode will always be loaded from the hard disk. By default, the System
Microcode in the production state will be loaded from the first hard disk which contains
a System disk subdirectory. This default can be overridden at IML state 500.
The “mode prompt” appears on the LCD at state 500:
IML 500 M=
At this state, the LINCS node will pause for five seconds waiting for input from the
operator keypad illustrated below. If nothing is specified within five seconds, the default
IML will proceed.
• <ADV> - Continue IML with system microcode. No extended BATs are executed. If
an alternate drive and state have been entered (see ENTER options below), then load
the specified system microcode. Otherwise, load the system microcode in production
on the first hard disk which contains a System Disk subdirectory.
• <ALT>, <ADV> - Same as ADV, but executes extended BATs during IML.
• <DIAG> - Enters Diagnostics mode.
• <CONFIG> - Loads default customization data objects instead of the ones defined in
the system subdirectory. This option is useful when a problem with the customization
data affects the operation of the LINCS node. This option allows IML with default
customization parameters. Loading the default configuration also allows you to enter
the Configuration utility without entering a password. Once the default customization
data objects have been loaded and the LINCS node has IMLed, the data objects may
be modified as desired.
• <ALT>, <CONFIG> - Same as CONFIG, but executes extended BATs during IML.
• <CLEAR> - Clears system microcode currently on hard disk and loads new system
microcode from floppies using the Merge Utility. This operation will not affect
customization data objects that already exist on the hard disk. These data objects will
be automatically upgraded for the new level of microcode (if necessary) once they

707022-003 5
LINCS Problem Determination

are read into memory during the IML process. The customization data objects on the
hard disk remain intact until an operator performs a save operation using one of the
customization utilities on the Customization Data menu in Central Control mode.
Upon pressing this key, if there is more than one hard disk present, the “drive prompt”
will appear as follows: IML 500 D= At this point, the user should enter one of the
following options:
• <3> for Hard Drive C
• <4> for Hard Drive D
• Upon selecting a destination drive (or immediately if only one hard drive is present),
the user will be prompted to insert System disk 1. Once System 1 is inserted and
Enter is pressed, system microcode will be copied onto the hard disk and the user will
be prompted for System disk 2. This process will continue until all system microcode
has been loaded, at which time IML will proceed with the newly loaded microcode.
• <ENTER> - Need to specify an IML drive and data object state when Central Site
Change Management is being used. If pressed at state 500, the “drive prompt” will
appear as follows:
IML 500 D=
At this point, enter a drive option as defined below. Note that options 1 and 2 are only
valid when entering Diagnostics mode. A full IML must always be performed from a
hard drive.
• <1> for Floppy Drive A
• <2> for Floppy Drive B
• <3> for Hard Drive C
• <4> for Hard Drive D
Once the operator makes a selection, the data object “level prompt” will be displayed:
IML 50x L=____
where x=drive selected (A, B, C or D)
At this point, enter one of the following options:
• <1> for Production level
• <2> for Back level
• <3> for On-Trial level
(Note that only the production level option will be valid unless a back level or trial
level has been loaded by the host using Central Site Change Management.)
After a selection is made, the mode prompt will be redisplayed. Pressing the Adv key
will continue IML using the chosen options. During IML, data objects in the specified
state will be loaded from the specified disk drive. When back-level or on-trial data
objects are specified but not present on the specified drive, production data objects
are loaded instead.
• <1> - Pressing the <1> key at state 500 will cause LINCS to boot from the Trial
directory (sometimes referred to as the Merge directory) if any code has been copied
to that directory. Code may be copied into this directory by connecting to the platform

6 707022-003
Chapter 2. Error Types

with FTP and logging on as ‘merge’, or by using the Central Control utility 3/9. If no
valid LINCS code can be found in the Trial directory, then a boot failure will occur.
• <2> - Pressing the <2> key at state 500 will cause LINCS to boot from the Production
directory (System directory). This will result in the same action as when you press the
<ADV> key.
• <3> - Pressing the <3> key at state 500 will cause LINCS to boot from the Backup
directory if any code has been copied to that directory. Code may be copied into this
directory by connecting to the platform with FTP and logging on as ‘backup’, by
issuing the ‘site backupsys’ command via FTP, or by using the Central Control utility
3/7. If no valid LINCS code can be found in the Backup directory, then a boot failure
will occur.
IML Recovery Process
During the IML process, errors may be encountered which prevent completing the IML
process. The following section lists the various IML errors which may occur. If hardware
or configuration changes were made, just prior to the IML, they are usually operator
correctable. (These errors are usually of the 9Fx, B5x, B6x, or B7x variety.) If errors are
encountered during IML, the user may recover by one of the following methods:
• Power off the LINCS node and install hardware which may be required.
• IML using a default configuration (press <Config> at IML state 500); then, using the
configuration utility, read configuration data from the hard drive and do one of the
following, depending upon the error encountered:
• Activate features which require feature activation OR, if the appropriate feature
activation disk is not present, turn off features which require feature activation.
• Default the hardware setup panel to the hardware installed in the LINCS node.
Modify any panels which may have referenced the deleted hardware.
Once the configuration data has been modified, IML the platform in the normal manner.

707022-003 7
LINCS Problem Determination

IML States 1XX - SCP Critical Path BAT


The 1XX IML state series describes the sequence of BAT testing on the SCP or
Motherboard. On the 1174-15X type controller, these states do not display on the LCD.
However, they can be read directly from the SCP local memory location BAT.IML State,
if an emulator is available.

State Activity Recovery


This state indicates the completion of the SCP Check for a possible power supply
critical path BAT memory test. By inference, the problem. If the power looks ok, then
processor and ROM CRC test were also replacement of the SCP or Motherboard
completed successfully. No errors are associated is required, depending on the model.
IML 147
with this state. SCP (15x only) diagnostic LEDs This diagnosis can be made with a high
will display binary 0001. This is the only degree of accuracy, since no accesses
external indication available since the LCD external to the SCP have been made.
display has not yet been initialized.

IML States 2XX


The 2XX series of state number indicate the progression of Op Panel testing. This consists
of initializing the LCD display and testing its RAM. Should LINCS hang in the 2XX
states, replacement of boards in the following order is indicated: 1) Op Panel, 2) OPL,
3) SCP or Motherboard.

State Activity
The SCP (15X only) sets the diagnostic LEDs to indicate binary 0010. At this time the
OP panel logic memory test is run. If a failure occurs, the system will halt. No error is
IML 200
displayed on the LCD panel for this error since the LCD circuitry has not been
initialized or enabled yet.
The operator panel keypad is initialized during this state. If a failure occurs, no error
IML 280
message will be posted on the LCD since it has not been initialized or enabled yet.
During this state the Op Panel LCD is initialized. If the attempt to initialize the LCD
IML 290 fails, a halt occurs, and the SCP halt light (15X only) will be lit. No message will be
posted on the LCD panel, since it has not been initialized and enabled yet.
This state runs the Op Panel LCD memory test. A failure will cause a halt light to
IML 291 appear on the SCP card. No message will be posted on the LCD panel, since it has not
been initialized and enabled yet.
IML 29E This state posts the initial message (IML 29E) on the LCD if all of the state 2XX BATs
have completed. There are no errors associated with this state. Typically the LINCS
node passes through this state so quickly, the operator will not notice it.

8 707022-003
Chapter 2. Error Types

IML States 3XX


The 3XX series states are dedicated to the SCSI Controller circuitry. The 1174-15X has
a separate board, the SHA to contain the SCSI controller circuitry. On other models, the
SCSI Controller circuitry is typically found on the Motherboard or SCP. Note that on
more recent models, a SCSI hard disk is no longer shipped, but IDE hard disk is used
along with a SCSI to IDE converter card that is mounted on the back of the IDE drive.
All test failures result in a Halt condition and a posting of the error on the LCD.

State Activity
The SCP LEDs are set to a binary value of 0011 (15X only). On the 15X, Slot J07 is
IML 300 checked for the SHA board. If Slot J07 does not contain the SHA board, the program
jumps to State 400.
IML 310 A Read/Write test is performed on SCI Port 0, control port.
IML 311 A Read/Write test is performed on SCI Port 1 LEDs.
IML 312 SCI Port 2 is checked for the board ID test.
IML 316 A Read/Write test is performed on SCI Port 6, diagnostic registers.
IML 320 Bounds are set for SHA board.
IML 321 Bounds set in State 320 are verified.
IML 330 Dual Port RAM test is performed on the SHA board.
IML 340 The Write Port Interrupt Latch is set to point to the SCP board.
IML 348 Remove from reset.
IML 350 SBC reset test.
IML 352 SBC Read/Write test.
IML 360 DMA reset test.
IML 362 DMA Read/Write test.
IML 364 DMA Dual Port RAM to Dual Port RAM transfer test.
IML 370 Clear Dual Port RAM.
IML 380 LED rotate test. Jump to State 400.

IML States 4XX - Disk Subsystem Initialization and Test


The 4XX series of IML states test and initialize the LINCS node floppy disk and hard
disk subsystem.

State Activity
During this IML state, only the 37C65 floppy disk LINCS node chip is reset and
initialized. The SCP LEDs (15X) are set to a binary display of 0100. A halt condition
IML 400 will occur if a Wait IRQ failure occurs, a Sense Interrupt Status fails, or a Specify fail
condition is detected. 400 indicates that the OPL board shared memory used by the disk
controller is being initialized.
This IML state identifies which drive(s) are installed and checks their ready signals. If no
IML 410
floppy drives are detected, the SCP will halt.
IML 420 The Hard Disk Subsystem is initialized.
IML 430 Check hard drives (C, D) to determine whether they are present and ready.

707022-003 9
LINCS Problem Determination

State Activity
Unable to find a valid LINCS disk. Usually occurs when attempting to boot from a floppy,
IML 450
but the floppy is not installed in the drive, is corrupted, or is missing the volume label.
IML 460 No drives were detected.
States 46X-4CX are run for each drive until there is a boot load with no errors. The order
in which to use the drives is specified by Media Management. The “X” in the IML state is
IML 46X - filled in by the hex digit corresponding to the drive being used (currently A=1, B=2, C=3,
4CX or D=4). States 4AX-4CX are run for each bootable logical disk (subdirectory) found on a
hard drive before moving on to the next drive. A halt occurs if no successful boot load can
be made.
IML 46X Read the master boot block on the hard disk.
IML 47X Verify the master boot block on the hard disk.
During this IML state, the first cylinder (BOOT/FATS/ROOT), Track 0, is read if the drive
IML 48X
is a floppy drive. For hard drives, the bootable partition’s boot block is read.
IML 49X Verification of the boot track is performed during this IML state.

IML States 5XX - Mode Initiation States


The 5XX IML state series marks the operator’s progression through mode selection
operations. These states are most notable in that they are the first generated by loaded
code; all previous states were generated by SCP/Motherboard PROM code.
State Activity
IML 500 Sets SCP LEDs (15X only) to binary 0101. Determine the LINCS node type (error
5F0). Build the map table. Turn off all Op Panel LEDs. Turn on Op Panel IML LED.
Initialize the OPL write port. Initialize the serial port. Initialize RTC. Hardware enable
interrupts. Initialize off-line floppy disk subsystem. Initialize the off-line hard disk
subsystem. State 500 identifies the 5-second time delay generated to allow the operator
to select a mode. Prompt for keypad input to decide the IML mode with IML 500
M=_. If invalid key input is received, display a ?. If an Enter is received from the
keypad, prompt for the drive input with IML 500 D=_. Upon getting a proper drive
input, prompt for the software level with IML 500 L =_. Upon getting a proper level
input, return to prompting for the IML mode with IML 50X M=_ where X = 1-4 for
Drives A-D. Refer to “IML Procedure” in this chapter and “Configuration and Central
Control document” for additional information.
IML 510 Indicates the <Adv> key has been pressed during 5-second time delay generated to
allow the operator to select a mode. Continue IML with system microcode. No
extended BATs are executed. If an alternate drive and state have been entered, then load
the specified system microcode. Otherwise, load the system microcode in production on
the first hard disk which contains a system disk subdirectory.
IML 511 Indicates the <Alt>, <Adv> keys were pressed during 5-second delay. Same results
as if the <Adv> key were pressed (State 510 above), but executes extended BATs
during IML.
IML 512 State 512 indicates that the <Config> key was pressed to terminate 5-second delay.
Loads default customization data objects instead of the ones defined in the system
subdirectory. This option is useful when a problem with the customization data affects
the operation of the LINCS node. This option allows IML with default customization
parameters. Loading the default configuration also allows you to enter the
Configuration utility without entering a password. Once the default customization data
objects have been loaded and IML has been completed, the data objects may be
modified as desired.

10 707022-003
Chapter 2. Error Types

State Activity
State 513 indicates that the <Alt>, <Config> keys were pressed. Same outcome as
IML 513 State 512 above, but extended BATs are executed during IML.
Indicates <Clear> key was pressed during 5-second delay. Clears system microcode
currently on hard disk and loads new system microcode from floppies. This operation
will not affect customization data objects that already exist on the hard disk. These
data objects will be automatically upgraded for the new level of microcode (if
necessary) once they are read into memory during the IML process. The customization
data objects on the hard disk remain intact until an operator performs a save operation
using one of the customization utilities on the Customization Data menu in Central
Control mode. The “Clear” option should be used when another level of software is to
be installed. Upon pressing this key, if there is more than one hard disk present, the
IML 514 “drive prompt” will appear as follows:
IML 500 D= At this point, the user should enter one of the following options:
• 3 for Hard Drive C
• 4 for Hard Drive D
Upon selecting a destination drive (or immediately if only one hard drive is present),
the user will be prompted to insert System disk 1. Once System 1 is inserted and Enter
is pressed, system microcode will be copied onto the hard disk and the user will be
prompted for System disk 2. This process will continue until all system microcode has
been loaded, and the words 'MERGE COMPLETE' will display. Note that the floppy
light may stay lit. You can now press the IML button to boot onto the new code.
State 518 indicates that the <Diag> key was pressed, selecting Offline Extended
Diagnostics. LINCS will continue bring up only to the point of building the slot
IML 518
population table, loading bounds, and initializing memory management parameters;
flow of control will then switch to the diagnostic control software.
During this state, Drive x is searched for the appropriate logical disk. If no drive was
specified, all drives are checked in the order specified by Media Management until an
IML 52X appropriate logical disk is found. IML cannot now proceed until a system disk is
found in a disk drive, or, for configuration, a utility disk is found. Errors are handled
by disk loader code. Refer to the beginning of this chapter for disk error states.
During this state, files from the boot load list based on the IML selections at State 500
IML 53X are loaded. The last digit represents the drive that file is to load from (drive letters A,
B, C, D)
This state checks to see if the hardware installed is LINCS compatible.
IML 540

Check for a serial number of all zeros. This is usually the result of someone changing
one of the hardware cards. You will need to use offline diagnostic utility 04 to set in
IML 544 the proper serial number (the 8 least significant digits on serial tag label). Entering the
serial number information requires the use of a special password and should be done
by authorized service personnel.
LINCS software feature activation is checked. This error should not occur at higher
IML 548 levels of LINCS software. If the error does occur, try upgrading the software to
current levels.
IML 5F0 State 5F0 is an error state which indicates that the controller type value generated by
the IML code is not a valid LINCS node type. This could be a symptom of an SCP
local memory failure, or could also indicate that the wrong boot PROMs are installed.
IML 5FF This state is in fact an error message indicating a disk error. See “Generic Disk Error
States” in this chapter for information on this error.

707022-003 11
LINCS Problem Determination

IML States 6XX - Slot Population Identification


The 6XX IML states mark the building of a data structure known as the slot population
table. This structure contains vital information about the boards installed in each slot of
a LINCS node. The state can be either a progression indicator, or an error indicator;
interpretation is based on whether it is preceded by the word “IML” or “ERR.
State Activity
IML 6XX Set SCP LEDs (15X only) to 0110. Note that the general format of the remaining 6XX
states is 6JJ , where JJ is the connector “J” number as defined by the backplane
connectors.
To recover from an “ERR 6JJ * state, perform the following:
1. Press the Adv key to display the extended data.
2. Record the board ID contained in WD8.
3. Record the slot count contained in WD9.
4. Press and release the Adv key to display the next frame of extended data.
5. Record the contents of WDA and WDB. These form a long word address
corresponding to the SCI base address for the slot.
6. Verify that the board ID recorded in Step 2 is correct for the board installed in
Slot JJ.
(See the slot population tables in Chapter 6.) If not, replace the board, and re-IML.
An incorrect board ID is usually indicative of an SCI problem on the failing board.
However, it could also be a backplane or SCP problem as well, and the
replacement of these items should be considered if replacing the board which
generated the error gives the same error when re-IMLed.
7. Note that when SCP, MCC, and MBR functions are located on the LINCS
node’s Mother board they cannot be individually replaced.
8. Verify the slot as follows: If the value contained in WD9 is 0DH or less, it
corresponds directly to the slot ID. Consult a J to slot ID conversion table to
determine that the recorded slot count is correct. If the value contained in WD9 is
greater than 0DH, add 0BH to generate the corresponding slot ID, and consult a
conversion table as above. If the slot ID is incorrect, the problem may be in the SCI
subsystem of another board; replace all boards, one at time, until the problem is
eliminated.
9. If an emulator or debugger is available, examine the contents of the 16 bytes
beginning at the address formed by WDA and WDB. Use an SCI register map to
verify that the values are correct.
IML 6F0 The total number of Comm boards (SCC, TRC, CHP, ETH, FET, HSC, ESC) found
installed is checked. The number of boards supported is dependent upon the model
type. A failure indicates that too many Comm boards are present. To recover, verify the
installation of Comm boards is correct.
IML 6F1 The total number of each specific board type is checked. An error here indicates that
too many boards of a specific board type have been detected. (For example 3 ESC cards
installed when only 2 are allowed.)

12 707022-003
Chapter 2. Error Types

State Activity
IML 6F2 Proper bus termination is checked on the model 15X.
Causes of Error:
• 15X SCP is installed in J16 and it is not populated with bus terminators (bad
board).
• A terminated RAM board is not installed in J03.
IML 6F3 Common memory on the SCP board is checked. A failure indicates that the common
memory is improperly installed or has failed. Check memory installation on board and
replace if necessary.
ERR 6FF This state is in fact an error message indicating a disk error. See “Generic Disk Error
States” in this chapter for information on this error.

IML States 7XX - Bounds Register Loading


Bounds registers define the memory address range that dual port or common memory
spaces respond to. Contained within the SCI subsystem, the bounds registers are loaded
to establish a dynamically allocated system memory map.
The bounds registers for each LINCS node is different. In the 1174-15X, the dual port
memory is typically found on the IOP cards. On models with a Motherboard the dual
port memory is taken from the common memory pool. The following states are model
dependent, so any specific state may not appear on every platform.

State Activity Recovery


1. Press and release the Advance key to
display the first frame of extended data.
2. Note the board ID contained in WD8.
3. If the board in J03 is a TRM or RXT,
replace it with another of the same kind
Determines the amount of common memory and reIML.
that is installed on a SCP and bounds the 4. The SCI subsystem is suspect on the
terminated RAM board in J03 if it is installed failing board. Re-IML. If the problem
IML 700 (Model 15X only). If a terminated RAM recurs, proceed to Step 5.
board is installed in J03, then it must be 5. If the board in Slot J03 is not a TRM or
either a TRM or a RXT board. If the installed RXT, replace it with one that is. Suspect
board is not one of these then a IML error of that the SCI on the replaced board is bad,
700 will be reported. especially if the value recorded in Step 2
was a TRM or RXT board ID; re-IML. If
the problem recurs, continue with Step 6.
6. Press the operator panel Advance key until
extended data WDA and WDB are
displayed. Using an emulator or debugger,
view the word operand at the address
formed by WDA and WDB. If the operand
is the correct board ID for the board
installed in J03 (TRM or RXT only),
suspect an SCP memory problem. If the
board ID is incorrect, suspect a backplane
or SCP memory problem.
7. Further troubleshooting assistance is
provided by WD9 which contains the raw
ID byte consisting of a 5-bit board ID and
a 3-bit rev level.

707022-003 13
LINCS Problem Determination

State Activity Recovery


Loads the bounds for the SHA board (15X There are no errors associated with this state.
IML 710
only) if present.
Loads the dual port bounds registers for IOP There are no errors associated with this state.
IML 720 cards that do not have onboard dual port
RAM.
Loads the dual port bounds registers for IOP There are no errors associated with this state.
cards that have onboard dual port RAM
IML 730
which must reside in the lower 27.5 MB of
system address space.
Loads the dual port bounds registers for IOP
cards that have onboard dual port RAM
which must be parked in either the extended
or lower system address space range.
Used to load the dual port bounds registers There are no errors associated with this state
for the IOP cards that are installed. This
IML 740
includes the TRC, MCC, AIC, and SCC
cards.
Loads the dual port bounds registers for IOP There are no errors associated with this state
cards that have onboard dual port RAM
IML 750
which must be parked in either the extended
or lower system address space range.
Loads the dual port bounds registers for There are no errors associated with this state
MCC, SCC, and AIC boards that can be
IML 760
bounded in either the extended or lower
system address space range.
Establishes the bounds register loading of all
IML 770
unterminated RXU memory boards installed.
Indicates the bounds registers loading for all There are no errors associated with this state.
IML 780
unterminated RAM boards that are installed

14 707022-003
Chapter 2. Error Types

State Activity Recovery


Indicates the bounding if the installed CDA
IML 7C0
boards is in progress.
Performs a check to insure that there is
enough common memory installed to satisfy
IML 7D0
the requirements of the IOP boards with no
onboard RAM.
Initializes the memory management
IML 7E0
parameters for common memory.
1. Press the operator panel Advance key to
display WDA and WDB. Record the long
word address that they form. This is the
lowest dual port address assigned.
2. Press the operator panel Advance key to
display WDC and WDD. Record the long
word address they form. This is the address
Indicates that a bounds overlap conflict is that would correspond to the top of
present. This can occur when the total common memory.
amount of dual port and common memory 3. Subtract the dual port address obtained in
IML 7F0
installed exceeds the available address space Step 1 from the common memory address
in the system memory map. If a bounds obtained in Step 2. This is the amount of
overlap exists, an ERR 7F0 will be displayed. overlap.
4. Using the value calculated in Step 3 as a
guide, remove the dual port or RAM
board(s) of your choice. The amount of
memory removed must equal or exceed
that overlap. Note that dual port boards
consume 0.5M bytes regardless of their
physical memory population. Re-IML.
Recovery is limited to 1) adding more
memory in the form of an expansion RAM
board, or 2) reducing the amount of hardware
requiring dual port RAM. Note that the types
of the CDAs installed in the 1174-65X affect
the amount of dual port memory allocated to
Indicates that there is insufficient memory
the MCC. In either case, powering off the
available for system common memory
unit is required to add or remove hardware,
requirements. This situation arises when the
and IML must be initiated.
dual port memory requirements of the
IML 7F1
installed hardware exceed the amount of
Useful information available for display with
installed common memory, or consume so
this error includes the common memory top
much of the common memory array that not
value in DRB words C and D, and the
enough is left for the system.
common memory base value in DRB words
E and F. If the base is larger than the top, the
amount of memory needed is the base minus
the top. If the top is larger, the amount of
memory needed is DRB words A and B, or
the insufficient amount that is currently left.

707022-003 15
LINCS Problem Determination

State Activity Recovery


Recovery from this error is limited to
It is an indication of an illegally installed analyzing the installed CDAs and replacing
CDA configuration on one of the models: them with a legal configuration. If the
1174-65R, 1174-65S, 1174-90S, SCON-20L, existing configuration is in fact legal, then
SCON-22L. Unlike the 1174-1X, the 1174- diagnostics should be initiated to determine
6X CDAs have no SCI module, and must be the hardware failure causing the problem.
IML 7F2
identified by reading a port which indicates
whether a 9- or 16-BNC CDA is installed in Useful information available for display
each CDA slot. If these bits indicate a includes the raw CDA bits in DRB word A.
combination of CDAs that is not allowed, this For detailed investigation, the valid CDA bits
error is posted. table start address is contained in DRB words
C and D, and the table index is in word 9.
Indicates that a bounds value that satisfies the
current boards’ needs cannot be determined.
It is not operator recoverable, and should be
treated as a programming problem, since it
indicates a problem with the algorithm that
IML 7F3 determines the value to load in the bounds
register. No known combination of boards
exists that can cause this error, but it is
provided for ease in troubleshooting should
this situation occur with some board
developed in the future.
Indicates that an ERM board’s SCI bank
installed bits describe an illegal bank
population. An ERM board has four bank
bits; one for each of the four 512KB RAM
banks that can be installed on the board. To
be able to bound the ERM requires that these
banks be populated contiguously, that is, with
no unpopulated banks between populated
banks, and, consecutively, from the lowest
bank to the highest bank (Bank 0 to Bank 3). While this condition is logged as an IML
If these conditions are not met, as represented error, in actuality, it is a hardware failure.
by an illegal bank bit combination, the The following steps detail the recovery
bounds process cannot continue, and, procedure for this error.
therefore, an IML error is logged.
IML 7F4 1. Record the isolated, right justified bank
The 4 bank bits can represent 16 different bits displayed in word 9 of the LCD
combinations. Of these possible 16 message.
combinations, only 4 meet the preceding 2. Power off.
requirements. They are as follows: 3. Replace the failing ERM board.
• 0001 - Bank 0 only populated 4. Reapply power and reinitiate the IML
• 0011 - Bank 0 and Bank 1 populated procedure.
• 0111 - Bank 0, Bank 1, and Bank 2
populated
• 1111 - All banks populated

Note in the above list, a “1” represents an


installed bank and a “0” represents an
unpopulated bank. Also, the first leftmost bit
represents Bank 3, and the rightmost Bank 0.
Recovery is limited to replacing the CHP
IML 7F5 CHP bank installed bits are invalid.
board.

16 707022-003
Chapter 2. Error Types

State Activity Recovery


Illegal CDA configuration on the 25X. Either
more than two CDAs installed in J2, J6, J1, Check and ensure the correct population of
IML 7F6
and J5, or more than two CDAs installed in CDA boards.
J3, J8, J4, and J7.
An ERM board was installed but the amount
of common memory on the SCP was an odd
ERR 7F7 number of MB. An ERM can only be
installed in a 65X when the SCP has an even
number of MB of common memory.
Recovery is limited to removing ASCII
ASCII option installed and no local SCP
IML 7F9 option or installing expansion memory for
expansion memory installed.
SCP.
Recovery is limited to replacing RAM
IML 7FA RAM expansion bank installed bit invalid.
Expansion board.
RAM expansion slot installed bit invalid.
The 1174-25X has three RAM expansion
slots. These slots must be populated in
sequential order. RAM expansion Slot X
must be populated before RAM expansion
IML 7FB Slot X+1. Extended error data available: Check and ensure the RAM expansion slots
• WD8 - IML state at which failure are properly populated.
occurred.
• WD 9 - Bank installed bits that were read
from the MBR SCI.

RAM installed size (amount) bit invalid.


The size of the expansion RAMs used may
be either 1.0 Mbyte or 2.0 Mbyte. The RAMs
may be mixed; however, once a RAM
expansion slot is populated with a 2.0 Mbyte
RAM, the remaining expansion slots must
have 2.0 Mbyte RAMs. If RAM expansion
IML 7FC Slot X has a 2.0 Mbytes RAM installed, then
RAM expansion Slot X+1, X+2, etc., must Check and ensure the RAM expansion slots
also have 2.0 Mbyte RAMs installed. a re properly populated.
Extended error data available:
• WD8 - IML state at which failure
occurred.
• WD9 - RAM size bits that were read from
the SCP SCI.

This state is in fact an error message


IML 7FF indicating a disk error. See “Generic Disk
Error States” in this chapter for information
on this error.

707022-003 17
LINCS Problem Determination

IML States 8XX - Basic Assurance Tests (BATs)


The 8XX series of IML state provides indication of the Basic Assurance Test (BAT) part
of the LINCS node bring-up process. The substates displayed in this series are dependent
on the location of boards within the LINCS node card cage. This gives the operator
visual indication of exactly what board is under test at any given time.
Prior to running any tests, all boards in the main card cage must be booted. Booting is
the process by which the resident diagnostic manager for a board is loaded on the
board, and activated. However, the memory that the boot code is loaded into, either
dual port RAM, in the case of IOPs, or common memory RAM, in the case of busmasters,
must be tested and initialized prior to boot.
Therefore, the 8XX series begins with memory tests, continues with board boot, and
finishes with the actual tests.
Note that all three major sequences proceed from left to right across the card cage.
Observe the onboard diagnostic LEDs of each board; they also provide useful indication
of the 8XX sequence.

State Activity Recovery

1. Press and release the Adv key to display


Two processes are included in State 800. the first two words of extended data.
First, the current operational mode is Record these values. If the value in WD8
translated into the corresponding is invalid, replace the SCP/motherboard,
diagnostic mode. Next, all common and re-IML.
memory spaces are tested. Note that I f the value in WD8 is a valid operational
mode, continue with Step 2.
common memory is found on termi-
2. Re-IML, noting the 51X state. Refer to the
RAM (TRM) and EDC RAM boards appropriate section of this paragraph and
IML 800 (RXU) in the 1174-1X controllers, in the verify that the 51X state is correct for the
1174-65X/90S/25X/SCON-20L/22L key entered at State 500. If not, replace the
Mother board RAM, and on the SCP and o perator panel and re-IML.
VHP cards found in the 3 . I f the above steps did not correct the
1174-25S/SCON-25L/28L/3074. At p r oblem, replace the OPL board and re-IML.
If the error persists, replace boards until the
present, no substates indicating the SCP, OPL, and Op panel have all been
particular board under test are provided. replaced. If the error remains, replace the
Set SCP LEDs to binary 1000 (15X backplane.
only). 4. Although rather unlikely, bad diskette
media or disk drives have the potential to
cause this problem also. If this is suspected,
re-IML using a different floppy disk, and, if
using a 2-drive system, try an IML from the
other disk.

18 707022-003
Chapter 2. Error Types

State Activity Recovery


The states from 810 to 81C denote the
execution of dual port RAM Basic Assurance
Tests. The states contain, in their least
IML significant digit, the logical slot ID of the There are no operator recoverable errors
States board whose dual port RAM is being tested. associated with these states. Hardware
810 to Only those states corresponding to populated failures are reported via the standard
81C slots will appear on the operator panel LCD hardware failure message type.
display. For example, if a 1174-1X controller
is populated with an SCC in Slot J02, and an
MCC in Slot J13, States 810 and 81A will
appear, in that order, on the LCD.
HPP/VHP boards are booted in this series of
IML states. The least significant digit of the
IML There are no operator recoverable errors
state indicates the logical slot ID of the board
States associated with this state. Onboard critical
being booted. Note that when a board has
820 to path BAT failures that occur during the boot
been successfully booted, its least significant
82C are reported as hardware failures.
onboard diagnostic LED flashes, indicating
that the board is in its idle state, polling its
receive DRB for commands from the SCP.
The CHP, HSC, TRC, and Ethernet boards
are booted. The least significant digit of the
There are no operator recoverable errors
IML State state indicates the logical slot ID of the board
associated with this state. Onboard critical
830 to being booted. When a board has been
path BAT failures that occur during the boot
83C successfully booted, its least significant
are reported as hardware failures.
onboard diagnostic LED flashes, indicating
that the board is in its idle state, polling its
receive DRB for commands from the SCP.
80188 microprocessor based dual port RAM
boards, commonly known as IOPs, are booted
during these states. The board types which
are included in this class are the AIC, MCC,
IML and SCC. The sequence of board booting There are no operator recoverable errors
States proceeds left to right across the card cage. associated with these states. Hardware
840 to The least significant digit of the state contains failures which occur during the critical path
84C the logical slot ID of the board being booted. BAT phase of the boot are reported using
The least significant onboard diagnostic LED hardware failure messages.
flashes when a board has been booted
successfully, indicating that it has entered its
idle loop and is polling its SCP receive DRB
for commands.
The CHC board is loaded and booted during
these IML states and HSC boards load and
boot their onboard field programmable
devices. (CHC circuitry is part of CHS board
on Model 15x.)
The errors that can occur during this state are There are no operator recoverable errors
IML 850 distinguished by the extended data that is associated with State 850. Hardware failures
to 85C present in the DRB WD8 through WDE. are reported using the hardware failure
1. The CHC was not seen as installed by the convention. Recovery is limited to replacing
CHP. the failed board.
WD8 = J# of CHC,
WD9 = CHC Board ID,
WDA = 851,
WDB = Data that was read from the CHP
read port that resulted in this failure

707022-003 19
LINCS Problem Determination

State Activity Recovery


2. The CHP could not reset the CHC.
• WD8 = J# of CHC, CHS
• WD9 =CHC Board Id
• WDA = 852
• WDB = Data that was read from the CHP
read port that resulted in this failure.
• WDC
• For a 15X CHP/CHC = 0
• For 25X, 9300 CHP/CHC
• WDC = 0 CHC seen as installed
• WDC = 851 CHC not seen as installed
3. Verification of the code loaded onto the
CHC failed.
• WD8 = 000B
• WD9 = 0
• WDA = Source address in common
memory of CHC load file
• WDC = Destination address in WCS that
failed
• For a 15X CHP/CHC = 0
• For 25X, 9300 CHP/CHC
• WDC = 0 CHC seen as installed
• WDC = 851 CHC not seen as installed
• WDE = Correct data that should have
been read
• WDF = Incorrect data read for CHC write
control store.
4. The CHC could not be removed from reset.
• WD8 = J# of CHP, CHS
• WD9 = CHC Board Id
• WDA = 853
WDB = Data that was read from the CHP read
port that resulted in this failure
5. The CHC was removed from reset, but no
response was received by the CHP from the
CHC.
• WD8 = J# of CHP, CHS, CHX
• WD9 =CHC Board Id
• WDA = 854
WDB = Data that was read from the CHP read
port that resulted in this failure
6. CHC MSG FIFO status error during
critical path.
• WD8 = J# of CHP, CHS, CHX
• WD8 = CHC Board Id
• WDA = 855
• WDB = Message FIFO status read
• WDC = Incorrect value read from message
FIFO
• WDD = Correct value that should have
been read from message FIFO
• WDE = Message Interrupt status read

20 707022-003
Chapter 2. Error Types

State Activity Recovery


7. CHC MSG Interrupt status error during
critical path.
WD8 = J# of CHP, CHS, CHX,
WD9 = CHC Board Id,
WDA = 856,
WDB = Message FIFO status read,
WDC = Incorrect value read from message
FIFO,
WDD = Correct value that should have
been read by message FIFO,
WDE = Message Interrupt status read
8. CHP/CHC communication failure during
critical path.
WD8 = J# of CHP, CHS, CHX,
WD8 = CHC Board ID,
WDA = 857,
WDB = Message FIFO status read,
WDC = Incorrect value read from message
FIFO,
WDD = Correct value that should have
been read by message FIFO.
9. WDE = Message Interrupt status read
There are no operator recoverable
Where X is slot Id of HSC that detected the error errors associated with this state.
ERR 85X Hardware failures detected are
WD8 = J# of HSC reported using the hardware failure
WD9 = Board Id of HSC reporting conventions.

The SCP/motherboard is tested at State 860. The tests


used expand the coverage of the critical path testing There are no operator recoverable
performed in the PROM during the 1XX states. The errors associated with this state.
IML 860 SCP is tested prior to the other boards because it is the Hardware failures detected are
master processor for all diagnostic operations and must reported using the hardware failure
be in perfect working order prior to attempting to boot reporting conventions.
and test any of the other boards.
The OPL circuit (model 15x) is tested during State 862.
This circuitry may be located on the SCP, motherboard
There are no operator recoverable
or back panel on some models. Like SCP State 860, this
errors associated with this state.
testing augments that performed in the PROM critical
IML 862 Hardware failures detected are
path testing. The placing of this state in the overall BAT
reported using the hardware failure
sequence is also important. The OPL contains the floppy
reporting conventions.
disk controller - it must be verified before attempting to
load the test files for each board.
The 88X series of states identifies the actual execution
of the BAT. Each installed board is tested, starting with There are no operator recoverable
the leftmost and proceeding to the right as viewed from errors associated with these states.
IML 880
the front of the 1174-1X, or the rear of the other models. Hardware failures are reported
to 89F Only those states corresponding to populated slots are using the hardware failure
displayed. The least significant two digits of the state mechanism.
indicate the logical slot ID of the board under test.
This state is in fact an error message indicating a disk
IML 8FF error. See “Generic Disk Error States” in this chapter for
information on this error.

707022-003 21
LINCS Problem Determination

IML 9XX - Board Allocation States


Board allocation is the process by which the physically installed hardware resources are
matched to the operator specified configuration requirements.
State Activity
The slot population table is transferred from SCP local memory to common memory
IML 980 during this state. This is strictly a memory to memory transfer of the table. There are no
operator recoverable errors associated with this state; it is a progression only indicator.
During progression indicator only State 990, the slot population table is dumped out the
serial port. This formatted printout allows generation of a hard copy of the table,
IML 990 showing the kind and number of boards on a slot by slot basis. There are no operator
recoverable errors associated with this operation.
State 9F2 is an operator recoverable error condition known as the “no resource” error. It
occurs when insufficient hardware is present in the LINCS node to meet the configured
needs. For example, if 64 coax ports are configured, which requires two MCC boards,
and only one MCC board is installed, a 9F2 error will be logged.
Recovery from this condition can follow one of two paths; either add sufficient
hardware to meet the configuration requirements, or reconfigure to reduce the hardware
IML 9F2 requirements to that installed in the LINCS node. Extended information is provided as
follows:
DRB WD8: Board ID of the missing board type.
DRB WD9: The amount of boards required.
DRB WDA: The amount of boards installed.
DRB WDE-F: Configuration loader mask 2.
Note that WD8 alone provides the information required to resolve most 9F2 errors.
The configuration data contains a record that specifies how much common memory is
required to meet the needs of both the system and the configured features. This value is
compared to the amount of installed common memory available, as contained in the
auxiliary device table (ADT) common memory block (CMB). Should the amount of
memory available be less than the amount required, the IML error 9F4 is posted.
Error data for a 9F4 error consists of three long words formed by the DRB word pairs 8
and 9, A and B, and C and D. The long word formed by DRB Words 8 and 9 indicates
the amount of memory, in bytes, that is required, as taken from the BRL common
memory record. The long word formed by DRB Words A and B identifies the amount
of memory present, in bytes, that is available in the LINCS node, as defined in the
IML 9F4 ADT CMB common memory size long word. The third long word, formed by DRB
Words C and D is the amount of memory shortfall, in bytes. It is calculated by
subtracting the amount of available memory from the required amount (WD8+9 -
WDA+B = WDC+D).
Recovering from a 9F4 IML error can be done in one of two ways: first, more
hardware, in the form of additional Memory modules, can be added; second, the LINCS
node can be reconfigured to require less memory. To accomplish the first method,
power the LINCS node off and install the appropriate Memory modules. Refer to the
appropriate Configuration and Central Control Manual for instructions on configuring
feature memory. Once the memory requirements have been reduced below the amount
available, save the configuration and re-IML.
This state checks for an ESC or ESX card in models not supporting the ESC or ESX
IML 9F6 card. Note model may support ESC but not ESX or vice versa.
This state verifies that the configuration being loaded is for this model. This typically
IML 9F7 should only occur if an existing configuration file from another platform has been
copied onto this one.
This state is in fact an error message indicating a disk error. See “Generic Disk Error
IML 9FF States” in this chapter for information on this error.

22 707022-003
Chapter 2. Error Types

IML States AXX


The loader, as its name implies, loads all application software required into the appropriate
memory spaces. The loader uses bit fields obtained from the slot population table to
determine what software files are loaded.
The loader IML states can be both progression and error states, depending on whether
they are preceded by the word “IML” or “ERR.” In either case, the least significant two
digits indicate the logical slot ID of the board being loaded. Only those states that
correspond to populated slots are displayed; different board populations and slot
arrangements will result in different sequences of IML states, so care must be exercised
when comparing one LINCS node to another.
If the AXX display is preceded by “ERR,” a loader error has occurred. Press and release
the Adv key to display the following extended data:
1. DRB WD8: Loader error code
2. DRB WD9: Disk error code
3. DRB WDA: PROC ID
4. DRB WDB-F: Filename in ASCII
For disk errors, refer to “Generic Disk Error States.” Loader errors usually require that
code be reloaded onto the hard drive through the “Merge” process. If the error occurs
after changing the configuration, try restoring the old configuration if possible first.

IML States BXX - Initialization


IML INIT is the process by which software operating system functions and application
software are initialized and started on the installed boards, and is the final process in the
IML sequence. Once the LINCS node has completed this process, it is online.
The series of States B00 - B1F is similar to the AXX series in that the least significant
two characters of the state identify the logical slot ID of the board currently being
initialized. Like the AXX states, the init states also can be both progression and error
states.
B00 - B1F error states are not normally operator recoverable, as they indicate a software
problem. Pressing and releasing the Adv key displays an error code in Word 8 and an
error code qualifier in Word 9. These values must be recorded and reported for the error
to be resolved. If you have recently made a configuration change, resulting in this error
occurring, you should be able to back out the configuration change to allow operations
until the problem can be resolved. To back out the changes, reboot the platform and
press the <Config> button at state 500, to boot on the default configuration. Edit the
configuration stored on the C drive to remove the changes that are causing the problem.
The B5X, B6X, and B7X series of error states indicates operator recoverable problems
regarding feature activation and configuration. These errors indicate that the features
associated with them have been configured, but not enabled through use of a Feature
Activation diskette. Activation is performed using a special Activation disk and the
Activation utility in Central Control mode. If the feature is not desired, reconfigure
the LINCS node to eliminate it. Refer to your Configuration and Central Control Manual
for instructions.

707022-003 23
LINCS Problem Determination

State Feature Not Enabled Via FAD


B51 Windowing
B52 Multiple Synchronous Lines
B54 LANSYS
B55 Outgoing TCP Connections
B56 Outgoing LAT Ports
B57 SDLC DAP
B58 Extended Non-SNA Lus
B59 Generation C
B5A Extended Attached Devices
B5B TCP/IP SNA Encapsulation
B5C Incoming LAT Connections
B5D Incoming TELNET Connections
B5E IPX SNA Server
B5F Frame Relay

IML State B80


The number of LPARs supported by the ESCON hardware is checked and if the ESCON
card that is installed is not valid for the hardware model it is installed in, an error will be
displayed. Extended data:
• WD8 = Slot ID of Invalid card
• WD9 = Board ID of Invalid card (58 = ESC card, 5A = ESX card)

Generic Disk Error States


Within many of the major subdivisions of the IML process, disk operations are performed,
such as reading code and data files, and logging errors and failures. Should a disk
subsystem error be detected during one of these operations, it will be displayed and
logged using the format:
ERR XFF *
where the “X” is the hundreds digit associated with the IML process subdivision that
the disk error occurred in. For example, during the bounds process, which encompasses
the states numbered 700 to 7FF, the error 7FF message indicates that a disk subsystem
error occurred.
The DRB (Diagnostic Results Block) information for a disk subsystem error is quite
useful in that many of the more common errors are operator correctable. Word 8 of the
DRB displays the number of the IML progression state at the occurrence of the disk
error. Word 9 displays the disk error code. If the disk operation that resulted in the error
involved the manipulation of a file, DRB words C-F will display the first eight characters
of the file name, as ASCII codes.

24 707022-003
Chapter 2. Error Types

State XFF is the generic disk operations error state. It provides extended data detailing
the specifics of the failure as follows:
• WD7 = XFF, Generic error state
• WD8 = State at which the disk error occurred
• WD9 = Disk error code
• WDA = File name address
• WDC-F = File name in ASCII
State XFF displays only as an error state; it is never a progression state. Most commonly,
State XFF results from floppy media, drive, or operator errors. However, since some test
files are loaded prior to detailed tests, a hardware failure could cause this error.
Assuming that the XFF error is not hardware related, recover as follows:
1. Press and release the Adv key to display extended data. Record each word.
2. Refer to the floppy and hard disk subsystem error codes and take the appropriate
action.
3. If a hardware problem is suspected, try using a different diskette and a different
drive, if the LINCS node has two drives, before swapping boards.
4. If the error persists, replace the SCP/Motherboard first, the drives next, and the
SCP last.
5. If the problem is still present, the backplane, if one exists, should be replaced.

Floppy Disk Subsystem Error Codes


Code Description
01 RQM not set after timeout in WAIT__ONLY__RQM
02 EXM set after timeout in WAIT__EXM__OFF
03 RQM not set after timeout in WAIT__RQM
04 RQM and DIO not set after timeout in WAIT__RQM__DIO
05 RECALIBRATE failed - track 0 not found in RECAL
06 SEEK error - track not found in SEEK
07 READ error - data not found or CRC error in READ
08 Bad Boot Sector on media in CK__BOOT
09 Invalid Cluster Number in CN2LSN
0A File not found - FIND__FILE__N__DIR
0B Invalid Cluster Number in FAT2CN
0C Invalid Logical Sector Number in LSN2TSS
0D Invalid Track or Sector in TS2LSN
0E Invalid Logical Sector Number in LSN2CN
0F BOOTLOAD.TXT not found in Directory

707022-003 25
LINCS Problem Determination

Code Description
10 Bad ASCII address for file in BOOTLOAD.TXT
11 Bootable disk not found
12 Bad CN in Directory found in READ__FILE
13 Drive(s) not installed
14 Drive(s) not ready
15 Reset failed
16 File named in CLOSE is not OPEN
17 Directory full
18 Invalid character in file name
19 Invalid space in file name
1A FAT full
1B FAT entry to mark in FIND__FAT__ENTRIES is not 0
1C Invalid handle passed to DSK$READ or DSK$WRITE
1D Invalid buffer size to DSK$READ
1E Invalid buffer passed to DSK$READ
1F File not open or not open for read passed to DSK$READ
20 Invalid file access attribute (DSK$CREATE, DSK$OPEN)
21 File not open or not open for write passed to DSK$WRITE
22 Invalid write buffer passed to DSK$WRITE
23 Not enough room on diskette to write file in DSK$WRITE
24 Invalid buffer size to DSK$WRITE
25 Error in writing data in WRITE
26 Failure to write FAT &amp; Dir after writing to diskette
27 Invalid command on READ
28 Diskette not ready or ready changed during operation
29 Read command status unavailable
2A EXM not set after timeout in WAIT__EXM__ON
2B Reserved
2C Wait IRQ error
2D Sense Interrupt Status failed
2E Specify failed
2F DMA data count not 0
30 File name passed to DSK$RENAME$L already exists
31 Reserved
32 Buffer out of range - WRITE
33 Attempted operation beyond End of File
34 Attempted operation conflicts w/ attribute
35 End of File Record not found
36 Attempted to open locked file
37 Write Request on file open by another user
38 Invalid drive specification
39 Invalid command to 37C65
3A Invalid write to track 0
3B Disk Full
3C FAT entry should not be zero (0)
3D DMA interrupt received

26 707022-003
Chapter 2. Error Types

Hard Disk Subsystem Error Codes


Code Description
50 Can’t CREATE a hidden, system, directory
51 Can’t DELETE a hidden, system, directory
52 Can’t OPEN a hidden, system, directory
53 Branch in path not a subdirectory
54 Can’t CREATE already opened file
55 Can’t DELETE already opened file
56 File already opened for write
57 File not opened for read access
58 File not opened for write access
59 Bad offset passed to FPOS
5A Can’t CLOSE an unopened file
5B Can’t MKDIR already existing directory
5C Can’t RMDIR “.” or “..”
5D Can’t RMDIR the root directory
5E Can’t RMDIR a non-empty directory
5F Named file not a subdirectory
60 Named directory entry not volume label
6A No more FDBs available
6B No more opened files in list
6C Filename too long
6D Zero length filename
6E Only “.” and “..” start with “.”
6F Only one “.” allowed per filename
70 Filename extension too long
71 Filename base too long
72 Invalid character in filename
Code Description
73 Invalid space(s) in filename
74 Path name too long
7A File not found
7B No available entries in root directory
7C No more sectors for this subdirectory
80 “Not yet allocated” run into
81 “End of file” run into
82 File Allocation Table (disk) full
8A Low level (SCSI) read error
8B Low level (SCSI) write error
8C Low level (SCSI) format error

707022-003 27
LINCS Problem Determination

Exception Errors (XCP ___)


Exception Error Format
Exception errors are detected by a processor and occur during IML. Exception errors
are nonrecoverable and require recording the error information and then IMLing to
resume operation.
Exception error messages look like this on the operator panel:
XCP JSS:BB:EEE*
where:
• XCP indicates an exception error.
• JSS indicates the physical slot number of the board where the error occurred.
• BB shows the board ID in hexadecimal format.
• EEE shows the type of exception error.
• * indicates additional messages that give more information about the error (not
always present).
When an Exception error occurs, IML and attempt to resume normal operation. If the
error occurs again, do this:
Record all of the exception error message. Use the Adv key to access additional message
panels. Use the board ID to identify the failing board. Exception errors are also recorded
in the BOX$FAIL.TXT file found in the systems directory.
Slot Numbers
The JSS member of the exception error message (XCP JSS:BB:EEE *) corresponds to
the slot number where the failing board is located. Refer to the appropriate Hardware
Reference Manual for your model.
Board ID Codes
The BB member of the exception error message (XCP JSS:BB:EEE *) corresponds to
the board type of the failing board.

28 707022-003
Chapter 2. Error Types

ID Description ID Description
2/4/6 Mbyte RBT (RAM
00 No board installed A0 terminated)
SCP board (mother board on 2/4/6 Mbyte RBU (RAM
10 25X, 65R, 65S, 90S)
A8
unterminated)
.5/1/1.5/2 Mbyte ERM
18 HPP board (25X) B0 board
SCP (15X)
20 HPP (15X) D0 .5/1/2 Mbyte RXT board
30 SCC board - all models D8 .5/1/2 Mbyte RXU board
38 HSC board E0 SHA board
MCC board TRM board
40 F0
MCC II board TRM II board (1174-15X)
CDA board
48 MCDA board F8 Main board RAM (1174-
TWA board 25X, 65R, 65S, 90S)
50 AIC (ASCII) board 100 Floppy Drive A
58 ESC board 110 Floppy Drive B
68 FET board 120 Hard Drive C
TRC (Token-Ring) board
70 TRC II board 130 Hard Drive D
78 VHP board 140 Operator Panel
80 CHC board 15 0 OPL II
88 CHP board 160 ADA
CHS board
90 ETH board 200 Pseudo ID for common
memory

Exception Error Codes


The EEE member of the exception error message (XCP JSS:BB:EEE *) corresponds to
the error uncovered by the failing board. Valid values for EEE are in the following table.
Value Description
ADR Address Error
AU1 Level 1 Autovector
AU2 Level 2 Autovector
AU3 Level 3 Autovector
AU4 Level 4 Autovector
AU5 Level 5 Autovector
AU6 Level 6 Autovector
AU7 Level 7 Autovector
BUS Bus Error

707022-003 29
LINCS Problem Determination

Value Description
CHK CHK Register Against Bounds Instruction
Format Error, Invalid format code for stack during XCP
FMT
processing
ILG Illegal Instruction
PRV Privilege Violation
RSV Unassigned, Reserved
SPR Spurious Interrupt
TRC Trace
TRV TRAPV Instruction
TRx TRAP Instructions (where x=0-F hex)
UIV Uninitialized Interrupt
UNA Unassigned User Interrupt (Spurious)
ZRO Zero Divide
101 Line 1010 Emulator
111 Line 1111 Emulator

Hardware Failures (FAIL ___)


Hardware failures show specific hardware problems. They may occur during IML or
testing mode. Code verification errors may also display as a hardware failure.
Error messages display on the operator panel as shown below:
• Hardware - FAIL JSS:BB:TNN*
• Code Verification - FAIL JSS:BB:MOV*
where:
• FAIL indicates a hardware error.
• JSS is the slot number of the failing board.
• BB shows the board type ID in hexadecimal format.
• T is the failing test type.
• NN is the failing test number.
• MOV indicates that the diagnostic code a processor board moved to its local memory
does not match the code from where it was moved.

• * indicates additional messages that give more information about the error.
The section “Offline Testing”, contains additional information about Hardware failures.

Failure Reporting
Hardware failures and code verification errors can occur during IML or during execution
of a testing mode. They notify you that a LINCS node hardware problem exists, and
they require repair or replacement of the failing hardware. Code verification errors
notify you that a processor board could not successfully move its diagnostic test code to
its local memory for execution. Once the hardware problem is corrected, you must IML
to resume operation.

30 707022-003
Chapter 2. Error Types

If the selected test fails, a hardware or code verification error message of the following
format appears on the operator panel LCD display:
• Hardware - FAIL JSS:BB:TNN *
• Code Verification - FAIL JSS:BB:MOV*
• FAIL indicates a hardware failure.
• JSS identifies the slot the failing board resides in.
• BB identifies the board ID of the failing board.
• TNN indicates the failing test.
• MOV indicates that the diagnostic code the processor board moved to its local
memory does not match the code from where it was moved.
Optionally, an asterisk may appear in the last character position indicating that additional
data further describing the failure is available. Note that the initial display contains all
the information necessary to isolate the failure to a single failing board.
If an asterisk is present in the last character position of the LCD message, additional
data can be viewed by pressing and releasing the operator panel Adv key. The additional
data is formatted into four 16-character frames, each of which contains two words of
data and accompanying reference labels.
The following items summarize failure message scrolling:
1. Pressing and releasing the operator panel Adv key advances to the next failure
message frame.
2. Pressing and releasing the operator panel Alt/Adv key sequence displays the
immediately preceding failure message frame.
3. Pressing and releasing the operator panel Alt/Enter key sequence displays the first
frame of the failure message.
4. Pressing and releasing the operator panel Alt/Clear key sequence displays the last
frame of the failure message.
5. Both Adv and Alt/Adv wrap. Pressing and releasing the Adv key when at the fifth
(last) message frame causes the display of the first frame, etc.
When a hardware failure message appears, IML and attempt to resume normal operation.
If the error recurs, record all the hardware failure messages. Use the Adv key to access
all message panels. Get the failing board replaced and keep a copy of the failing error
codes with the board.
Slot Numbers
The JSS member of the hardware failure message (FAIL JSS:BB:TNN *) corresponds to
the slot number where the failing board is located.
Board Identification Codes
The BB member of the hardware failure message (FAIL JSS:BB:TNN *) corresponds to
the board type of the failing board.

707022-003 31
LINCS Problem Determination

Test Number Codes


The TNN member of the hardware failure message (FAIL JSS:BB:TNN *) corresponds to
the test number of the test that has failed. The values that are valid for this parameter can
be found in the section, “Offline Testing.” Use the BB value to determine which board to
find the tests under.

Online Errors
Online errors show problems that occur while the LINCS node is online with its host
and attached devices. Online error numbers may appear on the operator panel (some
300- and 500-type errors only), preceded by an indication of which attached host system
is involved, and may be displayed on an attached display’s status line preceded by X.
Online errors may occur during online operation with the host or during IML.
Online errors are:
• Displayed on the status line of attached terminals preceded by X.
• Logged in the Error Log (accessible in Central Control utility). See your
Configuration and Central Control document for details.
Additionally:
• Some error codes are returned to the host via an Alert if this feature is enabled.
• The LINCS node’s operator panel display shows some 300- and 500-type error
codes. These error codes are preceded by the letter designation of the affected host
and are followed by the time at which the error occurred. For example, an operator
panel display of “B: 501-01 11:34” would indicate that a 501-01 error (Data Set
Ready not present) occurred on a connection with host B at 11:34. Any subsequent
displayable errors will overwrite the current displayed error information.
Online error codes may be grouped into the following general categories:
• 0XX - Local Format Storage Errors
• 1XX - Events logged for informational purposes only
• 2XX - Device and Coax Subsystem Errors
• 3XX - LINCS Node Microcode and Hardware Failures
• 4XX - Protocol and Host Programming Errors
• 5XX - Host Communications Link Status and Errors
• 6XX - DFT Microcode and Hardware Failures
• 7XX - DFT Detected Protocol and Host Programming Errors
Note that only the 3XX category of errors indicates that there is a true LINCS node error
occurring that should be reported via normal CE escalation procedures to the engineering
department. The remainder of the error codes indicate possible host environment, coax
subsystem, device, or host link errors. Although it is possible for the LINCS node to

32 707022-003
Chapter 2. Error Types

create these error conditions, it is much more probable that the error is not the fault of
the LINCS node.
Use the charts in this chapter to determine what to do if you have an online error.

0XX Category Online Error Codes


This category of error codes will occur only if the Local Format feature has been enabled.
To enable this feature, the Extended Feature Support FAD is required. This category of
errors generally indicates a problem with the host application used to download formats
into the LINCS node.
Following are the category 0XX error codes that are defined.

Code Error Description Recovery


000-01 No format groups loaded. Suspect host application used to load formats.
000-02 Format name not found. Same as above.
000-04 Group name error, no format groups loaded. Same as above.

1XX Category Online Error Codes


Category 1XX events do not indicate a failure. They are logged for informational
purposes only.

Code Error Description


100-01 IML occurred without executing BATs.
100-02 IML occurred. BATs were executed.
100-03 Same as 100-01, except default customization data files were loaded.
100-04 Same as 100-02, except default customization data files were loaded
100-05 Online
100-06 Soft IML
100-07 Soft Extended Diagnostics
100-08 Factory burn IML
Customization Data Object was written to disk.
100-11 Extended Data:
B1 - B4 = ASCII string defining data object
100-20 Event log was cleared.
100-21 Summary counters were cleared.
100-22 LAN adapter counters were cleared.
100-30 DLUS Connected
100-31 DLUS Not Connected
100-32 Backup DLUS Connected
100-33 FAD Usage Stats Reset to Zero
100-40 BOOTP Request Error

707022-003 33
LINCS Problem Determination

2XX Category Online Error Codes


Category 2XX error codes are generally not the fault of the LINCS node and are used to
report problems on the device network subsystem. This includes coax subsystem errors,
device errors, device feature errors, and device compatibility. Note that these error codes
typically appear in the status line (first 3 digits only) of the device.
Following are the category 2XX error codes that are defined.

34 707022-003
Chapter 2. Error Types

Code Error Description Recovery


Switch the terminal from Normal mode to
Central Control mode and back to Normal
201-01 Coax Timeout. mode. Turn the terminal’s power off, wait 5
seconds, and turn power back on. Check the
terminal’s cable connections.
201-02 No RTR on coax. Same as above.
201-03 Coax Parity error. Same as above.
Turn the terminal’s power off, wait 5 seconds,
202-01 Coax overrun.
and turn power back on.
Press the terminal’s Reset key and retry
Terminal feature error. The feature bit was set
203-31 operation. Turn the terminal’s power off, wait
in a response to a poll.
5 seconds, and turn the power on.
204-01 Terminal buffer parity error. Probably a terminal problem.
204-53 Printer buffer parity error. Probably a printer problem.
Turn the terminal’s power off, wait 5 seconds,
207-01 Missing “device complete.” and turn the power on. Check the cable
connections.
Turn the terminal’s power off, wait 5 seconds,
207-02 Too many DFT expedited status resets.
and turn the power on.
An Op Complete was received from the
device, but the 1174 did not know that an
208-31 Unexpected Op Complete status.
operation was underway. Typically a device or
a coax problem.
Confirm keyboard configuration for keyboard
210-01 Invalid keyboard ID. type. This may be switches on keyboard or
display terminal configuration.
210-02 Invalid 102 keyboard ID. Same as above.
Illegal device status. Response to a poll was
status but status bits not set.
Turn the terminal’s power off, wait 5 seconds,
211-01 Extended Data:
and turn the power on.
B1-B2 = invalid status word received from
device
Turn the terminal’s power off, wait 5 seconds,
211-02 Illegal coax status (DFT). and turn the power on. Check cable
connections.
A device status was received that was
211-31 Illegal device status. unexpected. Could be a device or coax
problem.
Illegal key scan code received. A hex code Press the terminal’s Reset key and retry
212-31
received as a keyscan that is not defined. operation.
Press the terminal’s Reset key and retry
222-31 Selector pen status error.
operation.
223-01 ESCA buffer parity problem. &nbsp;
224-31 Magnetic stripe status error. Perhaps a faulty Mag stripe card reader.
225-01 ESCA status failure. &nbsp;

707022-003 35
LINCS Problem Determination

Code Error Description Recovery


Unrecoverable printer error. Consult your
printer’s operator’s manual. If you cannot fix
231-01 Printer equipment check.
the problem, call your next level of technical
support.
231-02 Printer op complete timeout. Same as above.
231-03 Printer status transition timeout. Same as above.
231-04 Printer Disable poll timeout. Same as above.
Attempt to load symbols again, and report
232-01 Printer load programmed symbol order error.
problem if problem continues.
Unexpected coax response.
Unrecoverable printer error. Call your next
233-01 Extended Data:
level of technical support.
B1 = coax status
You will most likely need to have terminal
234-01 ESCA ROM not in terminal.
upgraded for ESCA
Invalid device type. A response to a Read
Terminal ID indicates a printer or DFT. Byte
Turn the terminal’s power off, wait 5
239-01 0C of the device buffer when read indicates
seconds, and turn the power on.
neither (Bit 0 = printer, Bit 1 = DFT, other
combinations are undefined).
Turn the terminal’s power off, wait 5
240-01 Synchronization error based on DFT problem. seconds, and turn the power on. Report
problem to DFT vendor.
Turn the terminal’s power off, wait 5
Synchronization error based on a LINCS node seconds, and turn the power on. If problem
241-01
problem. continues, call your next level of technical
support.
Turn the terminal’s power off, wait 5
DFT permanent error reported to the LINCS
242-01 seconds, and turn the power on. Report
node.
problem to DFT vendor.
Turn the terminal’s power off, wait 5
Function request does not result in Function
243-01 seconds, and turn the power on. Report
Completed Status or Expedited Status.
problem to DFT vendor.
This may indicate that the amount of memory
space allocated for this printer is inadequate.
LPD Buffer Overflow. All of the memory It is recommended that the hard drive be used
245-60
space allocated to this printer has been filled. to buffer these prints whenever possible. You
may want to reconsider this in your
configuration.
If LINCS was configured to “hold” the print
The LPR print job was not successfully sent to job, it should still be in the queue. You can
245-61
the LAN printer. correct the problem with the printer and
reinitiate the job from the management panel.
Enable RPQ to 'Make Hard Disk Priority
245-62 LPR Disk Write Error
Higher' in LINCS configuration.
Enable RPQ to 'Make Hard Disk Priority
245-63 LPR Disk Read Error
Higher' in LINCS configuration.

36 707022-003
Chapter 2. Error Types

Code Error Description Recovery


A Function Management Header is being sent This implies that the host gen or host
245-64 by the host application to the printer that is application is configured incorrectly for the
not supported. printer type.
Turn the terminal’s power off, wait 5
246-01 3180 explicit partition status. seconds, and turn the power on. Check with
application programmer.
Turn the terminal’s power off, wait 5
247-01 3180 explicit partition protocol unavailable. seconds, and turn the power on. Check with
application programmer.
Update the device’s XVPD. Some terminals
Configured LINCS node and attached device
provide a special Setup mode to update
280-01 Extended Vital Product Data labels do not
XVPD; otherwise, use Central Control mode
match.
to update XVPD.
Memory is not available for a session of the
Session unavailable. port. Press Reset to continue operation on
285-01 Extended Data: available sessions. Additional memory is
B1 = coax status needed for the current configuration. B1 =
session number that could not POR.
Press Reset to continue without calculator.
285-02 No memory available for calculator. Additional memory is needed for the current
configuration.
285-03 No memory for cut and send.
285-04 Cut and send timer has expired.
Press Reset to continue without windowing.
286-01 No memory available for windowing. Additional memory is needed for the current
configuration.
Repeat the action that generated this problem,
287-01 Illegal swap - swap into ASCII Setup mode.
and if problem persists, report the problem.
293-01 Unconfigured port. &nbsp;
DFT POR on port where session A is not Move DFT to another port or change session
294-01
defined to preconnect to a 3270 host. to be a 3270 session in configuration.
Disconnect Mod 1 display and attach
2EE-21 Mod 1 not supported.
appropriate display terminal.
Confirm keyboard configuration for keyboard
2EE-31 Keyboard not configured.
type and language.
Confirm supported features and keyboard
2EE-37 Keyboard not supported.
type.

3XX Category Online Error Codes


This category of errors reports failures in the microcode of the LINCS node. These problems
should be properly documented and escalated to engineering per the proper channels.
Following are the category 3XX error codes that are defined.

707022-003 37
LINCS Problem Determination

Code Error Description Recovery


If any of these errors occur, call your next
level of technical support using the proper
Microcode failure. A dump should normally
escalation procedures. If the platform does
take place to one of the dump directories on
not perform an IML after the dump
the hard drive. In the case of the 1174-90S,
300 - 330 completes ('DUMP COMPLETE' message
you must have a floppy disk labeled for a
appears on the LCD) you may manually
dump, located in a floppy drive to capture the
initiate the IML sequence. Refer to the
dump.
chapter on dumps for retrieval of the dump
information.
300-01 INIT error: GPP to IOP map
300-02 INIT error: Interrupt table
300-03 INIT error: Global memory
300-04 INIT error: Major or Minor ID
Check for a flow control configuration
300-05 ASCII Device transmit queue overflow
conflict.
300-06 INIT error: Global Message Queue
300-07 INIT error: Local GPP
300-08 INIT error: IOP init DRB
300-09 INIT error: IOP start DRB
300-10 INIT error: Slot ID not found
300-11 INIT error: No circ on board
INIT error: Dual Port memory allocation
300-12
failure.
INIT error: Common memory allocation
300-13 failure.
D0 = partitioning ID
D1 = number of members
300-14 INIT error: Himemory allocation failure.
300-15 INIT error: GPP init DRB.
300-16 INIT error: GPP start DRB.
IP message: Invalid slot ID.
300-20 D0 = message receiver application ID
D1 = invalid slot
300-21 IP Message: No board in slot.
IP Message: IP queue full.
300-22 D0 = message receiver application ID
D1 = IP message q-header
IP mail: mailbox full
300-25 D0 = receivers application ID
D1 = destination application node
INT invalid SCI data
300-26 D0 = SCI data
D1 = SCI address
INT invalid wakeup data
300-27 D0 = address of wakeup queue
D1 = application node address
INT invalid slot
300-28 D0 = SCI data
D1 = slot ID

38 707022-003
Chapter 2. Error Types

Code Error Description Recovery


No message buffers are available
300-30
D0 = message buffer free - q
Invalid buffer type.
300-31 D0 = message type
D1 = message buffer pointer
PCM wait queue overflow.
300-32 D0 = current node pointer
D1 = queue address
Invalid message buffer Q ID.
300-33
D1 = message pointer
PCM in another queue.
300-34
D0 = PCM in error
300-35 Coax Semaphore not locked.
Application start: priority zero.
300-40 D0 = Application ID
D1 = priority
300-41 Change priority: priority zero
PCALL: already active.
300-45 D0 = procedure ID for PCALL
D1 = PCALL stack pointer
PCALL: not active
300-46
D1 = application node pointer
300-47 DSCALL: already active
300-48 DSCALL: not active
No application nodes available.
300-50
D0 = application node free q
Invalid Major ID.
300-51 D0 = application ID
D1 = Major table entry
Invalid Minor ID.
300-52 D0 = application ID
D1 = major table entry
Invalid semaphore address.
300-53
D0 = semaphore structure
Busy wait timeout.
300-54
D0 = semaphore structure
300-55 Dual semaphore use exceeded.
Void procedure called.
300-60
D0 = process ID
Problem w/q-frames on TOQ junk.
D0 = 1, got FC and q_frames not set
300-61
= 2, got FC and FC return address not saved
= 3, set q_frames and it was already set
TJMP error.
300-65
D0 = command

707022-003 39
LINCS Problem Determination

Code Error Description Recovery


TJSR error.
300-66
D0 = command
TGOTO error.
300-67
D0 = command
TCALL error.
300-68
D0 = command
TPCALL error.
300-69
D0 = command
Invalid message received.
300-71 D0 = message pointer
D1 = application ID of message receiver
Invalid mail received.
300-72
D1 = invalid mail
Stack error at suspend.
300-73 D0 = application ID
D1 = current sp debug pointer
Reference to invalid block.
300-75 D0 = pointer to MUP table
D1 = block number
Invalid Dynamic Area pointer.
300-80 D0 = memory pointer
D1 = callers return address
Invalid Link Queue Header.
300-81 D0 = bad link item
D1 = bad free queue header pointer
Link already in a queue.
300-82 D0 = bad link item
D1 = bad free queue header pointer
Link NOT in a queue.
300-83 D0 = bad link item
D1 = bad free queue header pointer
START: application already exists
300-84 D0 = application ID
D1 = minor table pointer
300-85 Invalid MFP interrupt.
Send message to application which doesn’t
exist.
300-86
D0 = Minor table entry
D1 = message pointer
Send mail to application which doesn’t exist.
300-87 Do = receivers application ID
D1 = minor table entry
Device MODE invalid on none set.
300-88 D0 = Mode long word
D1 = SDA pointer
FUSION / LNS State error. See fns$equ.src
300-90
for error equates.
300-91 FUSION code panic.

40 707022-003
Chapter 2. Error Types

Code Error Description Recovery


300-92 Invalid LAN AXC command.
300-93 FUSION routing error.
300-94 FET 3Com Host Error Interrupt.
307-51 Lost machine check log.
GW/DSN error. Reference bottom of
310-01 GDC$EQU.SRC for definition of extended Same as above.
data.
LAT error. Reference bottom of
311-01 LAT$EQU.SRC for definition of extended
data.
313-01 Op panel failure occurred. Check Op Panel hardware connections.
313-02 OP panel failure occurred. Check Op Panel hardware connections.
313-51 Op panel I/O timeout. Check Op Panel hardware connections.
313-52 Op panel I/O timeout. Check Op Panel hardware connections.
313-53 Op panel I/O parity error. Check for faulty Op Panel hardware.
313-54 Op panel I/O parity error. Check for faulty Op Panel hardware.
315-01 Fatal CSCM error. Same as codes 300-330 recovery.
315-02 FIG error, no scratch memory Same as above.
320-00 IOP exception - division by zero. Same as above.
320-01 IOP exception - NMI. Same as above.
320-02 IOP exception - Array. Same as above.
320-03 IOP exception - Opcode. Same as above.
320-04 IOP exception - invalid interrupt. Same as above.
320-05 IOP - no PCMs available
320-06 IOP - invalid message read
320-07 IOP - PCM already in queue
320-08 IOP - PCM free chain error
320-09 No response to IOP message
330-02 Bus error. Same as above.
330-03 Address error. Same as above.
330-04 Illegal instruction. Same as above.
330-05 Zero divide. Same as above.
330-06 Check register against bounds instruction. Same as above.
330-07 TRAPV on overflow instruction. Same as above.
330-08 Privilege violation. Same as above.
330-09 Trace. Same as above.
330-10 Line 1010 Emulator. Same as above.
330-11 Line 1111 Emulator. Same as above.
330-12 Unassigned, Reserved. Same as above.
Format error. Invalid format code for stack
330-14 Same as above.
during XCP processing.
330-15 Uninitialized interrupt. Same as above.

707022-003 41
LINCS Problem Determination

Code Error Description Recovery


330-24 Spurious interrupt Same as above.
330-25 Level 1 Autovector Same as above.
330-26 Level 2 Autovector Same as above.
330-27 Level 3 Autovector Same as above.
330-28 Level 4 Autovector Same as above.
330-29 Level 5 Autovector Same as above.
330-30 Level 6 Autovector Same as above.
330-31 Level 7 Autovector Same as above.
TRAP instructions. Note: A 330-32 error is
logged when a dump disk is forced by
330-32
pressing the Alt/9 keys from the operator
panel.
330-64 Unassigned User Interrupt Same as above.
331-01 Unrecoverable HSC Error Same as above.
331-02 HLC fatal error. Same as above.
331-03 Frame Relay fatal error. Same as above.
331-04 X.25 fatal error. Same as above.
341-02 TMS Driver fatal error. Same as above.
370-21 IPX protocol stack microcode error. Same as above.
Channel Adapter Microcode Failure
381-21 (Machine Check). Refer to Check Same as above.
LCH$INTF.SRC for extended data translate.
Same as above.
381-22 Non-SNA Channel microcode failure.

Same as above.
382-01 Fatal TN3270 delete byte error

Ensure that the System diskette is properly


Drive not ready while trying to record an installed and that the diskette drive lever is
385-01
error in the Events Log. closed.

LPD Print Server memory was not available.


A small amount of memory is used to It may be necessary to allocate more memory
385-02 provide data areas for each print job. The for this function in configuration.
more concurrent print jobs to be performed,
the more memory needs to be allocated.
This usually indicates that LINCS does not
Presentation buffers were unavailable for a have enough feature memory available. You
385-03
LPD print job. may need to add feature memory to the
platform.
An error of this variety should have resulted
in a dump. This dump should be retrieved
385-04 No LPD connections available and forwarded to Visara support for analysis.
A solution to the problem may result, to
prevent future occurances.
This may indicate the need for a larger hard
User disk space is unavailable. There was no
385-05 drive, especially if this event is logged often.
room on the disk to queue up the print job.

42 707022-003
Chapter 2. Error Types

Code Error Description Recovery


This may reflect a problem with the hard
385-06 LPD Disk Error while writing drive or supporting hardware on the SCP or
Motherboard.
This may reflect a problem with the hard
385-07 LPD Disk Error while reading drive or supporting hardware on the SCP or
Motherboard.
An error of this variety should have resulted
in a dump. This dump should be retrieved
386-01 TCP port conflict on TLAD and forwarded to Visara support for analysis.
A solution to the problem may result, to
prevent future occurances.
Diskette media failure while trying to record Replace the System disk. IML by pressing
388-01
an error in the Events Log. the IML key on the operator panel.
Ensure that the System diskette is properly
Incorrect diskette installed while attempting
390-01 installed. If the problem continues, install the
to record an error in the Events Log.
backup System diskette.
Write protect condition detected while trying Remove the write protect tab from the
391-01
to record an error in the Events Log. System diskette.
Diskette full or End of File (EOF) condition Replace the System diskette. B1 = 01 diskette
392-01 occurred while trying to record an error in full, B1 = 02 diskette directory full, B1 = 03
the Events Log. diskette EOF error B2 = 00
Diskette was changed while attempting to Reinsert the correct diskette.
393-01
record an error in the Events Log.
B1 = 00 if KDU not applied during IML, B1
399-01 KDU language mismatch = 01 if KDU pretest failed, B2 = KDU
language code, B3-B4 = CFG languages
B1 = 00 if ADU not applied during IML, B1
399-02 ADU language mismatch = 01 if ADU pretest failed, B2 = ADU
language code, B3-B4 = CFG languages
B1 = 00 if KDU not applied during IML, B1
399-03 KDU upgrade required = 01 if CSCM pretest failed, B2 = KDU
format, B3 = KDU format required
ADU files may have been created at an older
version of code and the current code is
incompatible. The existing ADU files need to
399-04 ADU upgrade required be upgraded or replaced with a new ADU
file. B1 = 00 if ADU not applied during IML,
B1 = 01 if CSCM pretest failed, B2 = ADU
format, B3 = ADU format required
An error of this variety should have resulted
in a dump. This dump should be retrieved
CFG for VPD (Vital Product Data), but no and forwarded to Visara support for analysis.
399-10
VPD DO A solution to the problem may result, to
prevent future occurances. B1 = 00 if VPD
deconfigured, B1 = 01 if pretest failed

707022-003 43
LINCS Problem Determination

Code Error Description Recovery


Resend CFG data upgraded to system
microcode release level, or send system
During CSCM pretest, the customization data microcode release level to match CFG data.
399-50 object being installed is an incompatible B1 - B4 = ASCII string defining the data
format for the system microcode. object being installed. , B5 - B6 =
Customization data format , B7 - B8 =
Highest format allowed by microcode.
Check to see if you inadvertantly toggled the
number of boards in configuration on the
Product Definition panel of configuration.
399-52 CFG/Hardware mismatch
B1- B2 = 9FX error indicator, B3-B4=Board
ID,B5-B6=Number of boards required,B7-
B8=Number of boards installed
Check the library members of the Central
Site unit for features activated. Activate
399-53 Configured features not activated features at Network Site and resend the
configuration data. B1, B2 = BXX IML error
code
Check to see if Translate Tables are specified
in the configuration unintentionally. Use the
translate table utility to see if the tables have
been created. Create the necessary user
defined translate table, if one is needed. B1=
399-54 Translate Tables not defined Primary language 0 - No problem, 1 - User-
defined 1 is specified, but not found, 2 -
User-defined 2 is specified but not found, B2
= Secondary language 0 - No problem, 1 -
User-defined 1 is specified, but not found, 2 -
User-defined 2 is specified but not found.

4XX Category Online Error Codes


Category 4XX errors typically indicate a problem in the protocol of the host datastream.
These problems may be a result of an error in the host application, an error in the host gen, or
a software error. Errors occurring of this type should be reported to the host programmer. A
data trace of the host link may be required. This can be done by using the Central Control
utilities, use of a datascope/data monitoring device, or by taking the appropriate data trace at
the host. You may also use the LINCS host trace facility of eManager.

Code Error Description Recovery


Valid command received that is invalid for the Press Reset at the attached terminal and retry
401-01 terminal to which it was sent. May also the operation. If the problem continues, contact
indicate that an invalid select command chain the system programmer.
sequence was received.
Press Reset at the attached terminal and retry
Invalid command received (non-SNA only)
401-02 the operation. If the problem continues, contact
Logged by SNA as 540-21.
the system programmer.

44 707022-003
Chapter 2. Error Types

Code Error Description Recovery


Invalid command received in the datastream.
Extended Data:
B1-B4 = one of the following:
If the error is in a write structured field
(WSF):
B1-B2 = The displacement in hex (zero origin)
from the beginning of the WSF transmission to
the structured field (SF) containing the error.
B3-B4 = The displacement in hex (zero origin)
from the beginning of the SF in error to the
byte in error. If there is not enough data to Press Reset at the attached terminal and retry
401-03
process an SBA, SFE, RA, EUA, MF, or SA the operation. If the problem continues, contact
order, then B3-B4 equals 0001. the system programmer.
If the error is not in a WSF:
B1-B2 = 0000
B3-B4 = The displacement in hex (zero origin)
from the beginning of the transmission to the
byte in error. If there is not enough data to
process an SBA, SFE, RA, EUA, MF, or SA
order, then B3-B4 equals 0001.
B5-B6 = The data in error.
B7-B8 = Structured field type, or 0000 if the
transmission has no WSF.
Press Reset at the attached terminal and retry
401-04 Invalid command while in data chain state.
the operation. If the problem continues, contact
the system programmer.
Press Reset at the attached terminal and retry
401-05 WCC reset bit not set while in data chain state.
the operation. If the problem continues, contact
the system programmer.
A Modify Field Attribute order was sent when
the current buffer address did not contain a
field attribute. Press Reset at the attached terminal and retry
402-01
the operation. If the problem continues, contact
Extended Data:
the system programmer.
B1-B8 = see Extended Data information for
error code 401-03
The address following a Set Buffer Address
(SBA), Repeat to Address (RA), or Erase
402-02 Unprotected to Address (EUA) order is invalid. Press Reset at the attached terminal and retry
the operation. If the problem continues, contact
Extended Data:
the system programmer.
B1-B8 = see extended data information for
error code 401-03
The parameters following a Set Attribute (SA),
Start Field Extended (SFE), Modify Field
(MF), or Graphic Escape (GE) order are Press Reset at the attached terminal and retry
402-03 invalid. the operation. If the problem continues, contact
Extended Data: the system programmer.
B1-B8 = see extended data information for
error code 401-03

707022-003 45
LINCS Problem Determination

Code Error Description Recovery


An invalid alias was detected in Byte 4 of the
structured field during the processing of a load
program symbols set. Press Reset at the attached terminal and retry
402-04
the operation. If the problem continues, contact
Extended Data:
the system programmer.
B1-B8 = see extended data information for
error code 401-03
Invalid data following a Read, Read Modified,
or Erase All Unprotected command. Press Reset at the attached terminal and retry
402-05
Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03
Datastream ended before all of the required
data bytes were received on an SBA, RA, SF,
SFE, MF, EUA, or SA order. Press Reset at the attached terminal and retry
402-06
the operation. If the problem continues, contact
Extended Data:
the system programmer.
B1-B8 = see extended data information for
error code 401-03
Unsupported order or invalid control code
received in the datastream between hex 01 and
Press Reset at the attached terminal and retry
402-07 hex 3F.
the operation. If the problem continues, contact
Extended Data:
the system programmer.
B1-B8 = see extended data information for
error code 401-03
An error has been detected in the data stream Retry the print job to the printer and contact
402-20
while receiving transparent data in an LU3 the system programmer if the problem persists.
data stream.
Invalid parameter detected during structured
field processing. Press Reset at the attached terminal and retry
403-02
Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03
Press Reset at the attached terminal and retry
403-03 Read partition state error detected. the operation. If the problem continues, contact
the system programmer.

The Start Print bit did not occur in a Last-in- Retry the print job to the printer and contact
403-05
Chain frame. the system programmer if the problem persists.

Error during the processing of an SF. The


device receiving the datastream does not have
the hardware to support the SF in the Press Reset at the attached terminal and retry
404-01 datastream. the operation. If the problem continues, contact
Extended Data: the system programmer.
B1-B8 = see extended data information for
error code 401-03
Invalid data chain SF sequence.
Press Reset at the attached terminal and retry
404-02 Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03

46 707022-003
Chapter 2. Error Types

Code Error Description Recovery


Press Reset at the attached terminal and retry
Received a data chain SF that was not the first
404-03 the operation. If the problem continues, contact
SF to follow a WAF command.
the system programmer.
Press Reset at the attached terminal and retry
Received a data chain Structured Field that
404-04 the operation. If the problem continues, contact
was received out of sequence.
the system programmer.
Press Reset at the attached terminal and retry
404-05 A Structured Field spanned transmissions. the operation. If the problem continues, contact
the system programmer.
Press Reset at the attached terminal and retry
405-01 Bisync buffer overflow. the operation. If the problem continues, contact
the system programmer.
Bisync transmission block exceeds 3500 bytes Press Reset at the attached terminal and retry
406-01 and exceeds the buffer size of the receiving the operation. If the problem continues, contact
terminal. the system programmer.
Bisync transmission block exceeds 7000 bytes
No action necessary. If the problem continues,
406-02 and exceeds the buffer size of the receiving
contact the system programmer.
terminal.
Press Reset at the attached terminal and retry
Too many bytes of Programmed Symbols data
406-03 the operation. If the problem continues, contact
received.
the system programmer.
Invalid structured field length for a copy
command.
Extended Data: If the problem continues, contact the system
407-01
B1-B8 = see extended data information for programmer.
error code 401-03Press Reset at the attached
terminal and retry the operation.
Data received after the SF containing the Copy
command. Press Reset at the attached terminal and retry
407-02
Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03
Address for the terminal to be copied from is
not a valid host address. Press Reset at the attached terminal and retry
407-03
Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03
Bisync copy attempted from a DFT.
Bisync copies are not allowed to or from
DFTs. Press Reset at the attached terminal and
407-04
retry the operation. If the problem
Extended Data:
continues, contact the system programmer.
B1-B8 = see extended data information for
error code 401-03
Bisync copy attempted with one or both of
the terminals being in an explicit partition
state. This is not allowed. Press Reset at the attached terminal and
407-05
retry the operation. If the problem
Extended Data:
continues, contact the system programmer.
B1-B8 = see extended data information for
error code 401-03

707022-003 47
LINCS Problem Determination

Code Error Description Recovery


The “from” terminal was busy during a copy
operation. Press Reset at the attached terminal and retry
407-06
Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03
The “from” terminal is allocated for local copy
only. Bisync copy is not allowed. Press Reset at the attached terminal and retry
407-07
Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03
The “from” terminal had a recoverable parity
error during a Bisync copy operation. Press Reset at the attached terminal and retry
407-08
Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03
The “to” terminal buffer contents are protected
and cannot be copied. Press Reset at the attached terminal and retry
407-09
Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03
Terminal buffer sizes are incompatible for a
Copy operation. Press Reset at the attached terminal and retry
407-10
Extended Data: the operation. If the problem continues, contact
B1-B8 = see extended data information for the system programmer.
error code 401-03
Extended function copy not allowed. Extended
function copy is only allowed from a display
Press Reset at the attached terminal and retry
407-11 to a printer.
the operation. If the problem continues, contact
Extended Data:
the system programmer.
B1-B8 = see extended data information for
error code 401-03
Bisync datastream error detected. Possible
Cause: - Escape character (ESC) missing from
start of command sequence - No data - Read
Modified All command received - WSF
command received followed by a chained
Press Reset at the attached terminal and retry
408-01 command
the operation. If the problem continues, contact
Extended Data:
the system programmer.
B1-B2 = first two bytes of the transmission
(after STX) B3-B4 = number of bytes in the
line buffer

RU length error. More than 4096 bytes of data If this problem continues, contact the system
410-01
were received. SNA sense = 1002 programmer.

48 707022-003
Chapter 2. Error Types

Code Error Description Recovery


RU loading into the attached printer’s buffer is
Press Reset at the attached terminal and retry
410-02 larger than the maximum specified in the bind
the operation. If the problem continues, contact
command.
the system programmer.
SNA sense = 1002
The host function is not supported.
Press Reset at the attached terminal and retry
410-06 SNA sense = 1003
the operation. If the problem continues, contact
the system programmer.

An unsupported data flow control, session


Press Reset at the attached terminal and retry
410-07 control, network control, or FM data request
the operation. If the problem continues, contact
was received by a terminal.
the system programmer.
SNA sense = 1007
The host function is not supported. The
410-08 unsupported request was sent to the physical If the problem continues, contact the system
unit (PU) or to an invalid logical unit (LU). programmer.
SNA sense = 1007
RU data error (LU 6.2).
Extended Data:
B1, B2 = Sense Data
SNA sense = 1001
Possible Cause:
410-09 Logical record truncated by End Chain Contact the system programmer. Session must
indicator be reinitialized.
Received response from FM data or LUSTAT
request - Transaction Program’s receive buffer
starts on logical boundary and contains PS
header or logical record with invalid length
field.
Invalid OAF-DAF combination. A request was
Press Reset at the attached terminal and retry
412-01 addressed to a physical unit, but the OAF was
the operation. If the problem continues, contact
not the SSCP.
the system programmer.
SNA sense = 800F
Received a message from a host for an
412-02 No action necessary. If the problem continues,
unbound logical unit.
contact the system programmer.
SNA sense = 8005
Bad DAF. A message was received from a host
412-03 No action necessary. If the problem continues,
for a terminal address that is not configured.
contact the system programmer.
SNA sense = 8004
Received a message from a host before
412-04 No action necessary. If the problem continues,
receiving an ACTPU.
contact the system programmer.
SNA sense = 8008
Received a message from a host for a terminal
412-05 No action necessary. If the problem continues,
that is not active. An ACTLU is required.
contact the system programmer.
SNA sense = 8009
412-07 Incomplete Transmission Header received. No action necessary. Probably a problem with
the phone lines or modem/data set equipment.
Request was received with an exception
Press Reset at the attached terminal and retry
415-01 response, but no exception response request
the operation. If the problem continues, contact
was specified in the Bind.
the system programmer.
SNA sense = 4006

707022-003 49
LINCS Problem Determination

Code Error Description Recovery


Request was received with a definite response,
Press Reset at the attached terminal and retry
415-02 but no definite response request was specified
the operation. If the problem continues, contact
in the Bind.
the system programmer.
SNA sense = 4007
Request with the format indicator (FI) bit set
in the Request Header was received; however, Press Reset at the attached terminal and retry
415-03
the session was not bound with FM header the operation. If the problem continues, contact
support. the system programmer.
SNA sense = 400F
Incomplete Request Header (RH) received.
Session was terminated by the LINCS node.
415-04 SNA sense = 4005
No action is required.
Possible Cause:
Communications line error
Application program error
Retry the operation. If problem persists,
415-05 Bad RU category specified.
contact the system programmer.

FM data request received with begin bracket


(BB) bit set with not begin chain specified, or
did not contain an attach header.
415-08 Extended Data: Contact the system programmer. Session must
B1-B3 = Request header bytes 0 - 2 be reinitialized.
B4-B8 = RU bytes 0 - 4
B9 = Number of valid RU bytes logged
SNA sense = 4003
Conditional end bracket or end bracket not
allowed.
Extended Data:
B1-B3 = Request header bytes 0 - 2
SNA sense = 4004
Possible Cause:
FM data or LUSTAT request received with
End Bracket (EB) bit set (EB bit not supported
for FM profile 19).
FM data request received with Conditional
415-09 End Bracket (CEB) bit set without End Chain Contact the system programmer. Session must
specified. be reinitialized.
FM data or LUSTAT request received with
CEB bit set but response category of RQE2 or
RQE3 specified.
FM data or LUSTAT request received with BB
and CEB bit set and response category set to
exception response. Bidder LU cannot send
this type request.
First in chain FM data received with BB bit set
and last in chain FM data request received
with CEB bit set and response set to exception
response.

50 707022-003
Chapter 2. Error Types

Code Error Description Recovery


FM data request received specifying definite
response but not specifying end chain.
415-10 Contact the system programmer. Session must
Extended Data:
be reinitialized.
B1-B3 = Request header bytes 0 - 2 SNA
sense = 4007
Change direction (CD) not allowed.
Extended Data:
B1-B3 = Request header bytes 0 - 2
B4-B8 = RU bytes 0 - 4 B9 = Number of valid
RU bytes logged
SNA sense = 4009
Possible Cause:
415-11 BIS, RTR, or SIGNAL request received with Contact the system programmer. Session must
CD bit set. be reinitialized.
FM data or LUSTAT request received with CD
bit set but request specified response category
of RQD1.
FM data request received with CD bit set but
End Chain not specified by request.
FM data or LUSTAT request received with CD
bit set and CEB bit set. CD and CEB cannot
be generated by transaction program verbs.
Incorrect specification of request code.
Extended Data:
B1 = Transmission header byte 0
B2-B4 = Response header bytes 0 - 2
B5-B9 = RU bytes 0 - 4
B10 = Number of valid RU bytes logged
SNA sense = 4012
415-12 Contact the system programmer. Session must
Possible Cause: be reinitialized.
Expedited Data Flow Control (DFC) response
received but it was not a SIGNAL response.
The only expedited DFC response supported
by LU 6.2 is SIGNAL response.
Normal flow DFC response received and it had
request code different from request code of last
DFC request sent.
Incorrect queued response indicator (QRI)
setting with bidder’s begin bracket.
Extended Data:
B1-B3 = Request header bytes 0 - 2
SNA sense = 4018
Possible Cause:
415-13 FM data or LUSTAT request received with BB Contact the system programmer. Session must
bit set but QRI bit not set. Request from be reinitialized.
bidder carrying BB must also carry QRI. BB
chain from bidder is only chain receivable with
QRI bit set.
FM data or LUSTAT request specifying begin
chain received with QRI bit set but BB bit not
set.

707022-003 51
LINCS Problem Determination

Code Error Description Recovery


Incorrect indicators on last in chain (LIC)
request.
Extended Data:
B1-B3 = Request header
SNA sense = 4019
bytes 0 - 2
415-14 Possible Cause: Contact the system programmer. Session must
FM data or LUSTAT request specifying End be reinitialized.
Chain and response category of exception
response received but neither CD bit nor CEB
bit set.
FM data request specifying End Chain and
response category of RQD1 received but CEB
bit not set.
Request with an invalid sequence number was Press Reset at the attached terminal and retry
416-01
received. This is an application program error. the operation. If the problem continues, contact
SNA sense = 2001 the system programmer.
Chaining error. This is an application program Press Reset at the attached terminal and retry
416-02
error. the operation. If the problem continues, contact
SNA sense = 2002 the system programmer.
Bracket error. This is an application program Press Reset at the attached terminal and retry
416-03
error. the operation. If the problem continues, contact
SNA sense = 2003 the system programmer.
Request received that can be processed only if
Press Reset at the attached terminal and retry
416-04 Data Traffic is active. Data Traffic is in a reset
the operation. If the problem continues, contact
state. This is an application program error.
the system programmer.
SNA sense = 2005
Half-duplex error. The LU was not in the
Press Reset at the attached terminal and retry
416-05 correct Send/Receive state to process the
the operation. If the problem continues, contact
request.
the system programmer.
SNA sense = 2004
Request with BB bit set on received after a
416-12 bracket initiation stopped (BIS) request Contact the system programmer. Session must
received. be reinitialized.
SNA sense = 2008
FM data request received with QRI bit set
differently from the way it was set for the
416-14 other requests received in same chain. Contact the system programmer. Session must
Extended Data: be reinitialized.
B1-B3 = Request header bytes 0 - 2
SNA sense = 200B
Second BIS request received on same session,
416-16 Contact the system programmer. Session must
or BIS reply received.
be reinitialized.
SNA sense = 2010
Bracket error detected by an application
416-19
program.
SNA sense = 2003.
Session limit exceeded. Bind received with an
417-01 OAF that is different from the primary LU to If the problem continues, contact the system
which the session is already bound. programmer.
SNA sense = 0805

52 707022-003
Chapter 2. Error Types

Code Error Description Recovery


If the problem continues, contact the system
Session limit exceeded. Bind received for LU
417-02 programmer to correct the error in the host
6.2 session that was already bound.
application program. Session must be
SNA sense = 0805
reinitialized by the host application program.
Printer not available.
SNA sense = 0801
Possible Cause:
418-01 No action necessary. If the problem continues,
Unconfigured printer contact the system programmer.
Printer busy with local copy function
FM data received that exceeded the pacing
counts specified in the bind
Bracket bid reject (No RTR). BID has been
received, but the operator has already initiated
418-02 If the problem continues, contact the system
a Bracket, or the operator has ownership of the
programmer.
keyboard.
SNA sense = 0813
Bracket Bid reject. A Begin Bracket or BID
has been received for a printer that is busy This is a normal action for a shared printer. If
418-03 with a local copy function. Ready to Receive this occurs more frequently than desired,
(RTR) will be sent when the printer becomes additional printers may be required to handle
available. the work load.
SNA sense = 0814
418-04 Receiver in Transmit mode. If the problem continues, contact the system
SNA sense = 081B programmer.
Press Reset at the attached terminal and retry
418-05 Function not executable.
the operation. If the problem continues, contact
the system programmer.
Change Direction required. Read type
Press Reset at the attached terminal and retry
418-06 command was received without a Change
the operation. If the problem continues, contact
Direction or with an End Bracket.
the system programmer.
SNA sense = 0829
LU2 or LU3 terminal received a WCC with
the start print bit on, but it was not sent in
418-07 No action necessary. If the problem continues,
Definite Response mode, or Exception
contact the system programmer.
Response mode and Change Direction.
SNA sense = 0843
418-08 Terminal owned by an alternate session. If the problem continues, contact the system
SNA sense = 082D programmer.
Bind Reject error. Profile error.
Extended Data: Press Reset at the attached terminal and retry
420-01
B1-B2 = location of the failing byte in the the operation. If the problem continues, contact
Bind command the system programmer.
SNA sense = 0835
Bind reject. Primary protocol error.
Press Reset at the attached terminal and retry
420-02 Extended Data: the operation. If the problem continues, contact
B1-B2 = location of the failing byte in the the system programmer.
Bind command
Bind reject. Secondary protocol error.
Press Reset at the attached terminal and retry
420-03 Extended Data:
the operation. If the problem continues, contact
B1-B2 = location of the failing byte in the
the system programmer.
Bind command
707022-003 53
LINCS Problem Determination

Code Error Description Recovery


Bind reject. Common protocol error.
Press Reset at the attached terminal and retry
Extended Data:
420-04 the operation. If the problem continues, contact
B1-B2 = location of the failing byte in the the system programmer.
Bind command
Bind reject. Invalid screen size.
Press Reset at the attached terminal and retry
Extended Data:
420-05 the operation. If the problem continues, contact
B1-B2 = location of the failing byte in the
the system programmer.
Bind command
Bind reject. LU profile error.
Press Reset at the attached terminal and retry
Extended Data:
420-06 the operation. If the problem continues, contact
B1-B2 = location of the failing byte in the the system programmer.
Bind command
420-07 BIND reject - LU1 error. Sense code 0835. Contact the system programmer.
Bind received that had an error in the bytes
specifying the pacing window size, or the
maximum RU size.
Extended Data: Contact the system programmer. Check Bind
420-11
B1-B2 = location of failing byte in the Bind extended data B1 and B2.
command
B3 = contents of failing byte
SNA sense = 0835
Bind received with error in bytes specifying
user data fields. Error in host application program; contact the
Extended Data: system programmer. Session must be
420-12
B1-B2 = location of failing byte in the reinitialized by host application. Check Bind
Bind command extended data B1 and B2.
SNA sense = 0835
Bind received with error in bytes specifying
length of LU names or the URC field length. Error in host application program; contact the
Extended Data: system programmer. Session must be
420-13
B1-B2 = location of failing byte in the reinitialized by host application. Check Bind
Bind command extended data B1 and B2.
SNA sense = 0835
Bind received with error in bytes specifying
synchronization level. A level other than Error in host application program; if the failure
CONFIRM or ALL was specified. continues, contact the system programmer.
420-14 Extended Data: Session must be reinitialized by host
B1-B2 = location of failing byte in the application. Check Bind extended data B1 and
Bind command B2.
SNA sense = 0835
If the problem continues, contact the system
422-01 Unsupported Network Services (NS) request.
programmer.
Invalid Network Services header was received. If the problem continues, contact the
422-02
SNA sense = 1007 system programmer.
Maximum number of REQMS/RTM requests Press Reset at the attached terminal and retry
422-03 has been queued in the LINCS node. the operation. If the problem continues, contact
SNA sense = 0815 the system programmer.
Invalid REQMS type was received. An
No action necessary. If the problem continues,
422-04 application program error.
contact the system programmer.
SNA sense = 080C
54 707022-003
Chapter 2. Error Types

Code Error Description Recovery


NMVT request received with invalid
parameters.
No action necessary. If the problem
422-05 Extended Data:
continues, contact the system programmer.
B1-B2 = Byte in error location in the NMVT
SNA sense = 0835
Signal request received with incorrect
extension value, or an LUSTAT request
received with incorrect status value.
Contact the system programmer. Session
422-06 Extended Data must be reinitialized.
B1-B3 = Request header bytes 0 - 2
B4-B8 = Request unit bytes 0 - 4
SNA sense = 1005
The requested function is not supported.
Extended Data
B1 = Transmission data byte 0 Contact the system programmer. Session
422-08 B2-B4 = Request header bytes 0 - 2 must be reinitialized.
B5-B9 = RU bytes 0 - 4
B10 = Number of valid RU bytes logged
SNA sense = 1003
Invalid FM header received.
Extended Data:
B1-B7 = RU bytes 0 - 6 Contact the system programmer. Session
422-09
B8 = Number of valid RU bytes logged must be reinitialized.
B9, B10 = Sense data
SNA sense = 1008
Error detected while executing Central Site
422-10 B2, B2 = SNA Sense code
Control Facility.
No action necessary. The host system should
send an RTM request to reset the counter. If
the problem continues, the NetView
Response Time Monitor (RTM) counter
423-51 configuration may not match the RTM
overflow.
feature on the LINCS node. Contact the
system programmer.

SNA distribution services transaction


program detected an error while sending data
to NetView DM.
Extended Data:
B1-B4 = SNA/DS message unit ID
Retry the operation on another LINCS node
B5-B8 = SNA/DS SNA registered sense code
430-04 unit. If the failure continues, contact the
B9, B10 = SNA/DS message unit type system programmer.
B11, B12 = LU 6.2 return code
B13, B14 = DS.SEND detailed error code
B15, B16 = Reserved Possible Cause: -
Hardware failure - Microcode error - Host
programming error

707022-003 55
LINCS Problem Determination

Code Error Description Recovery


SNA distribution services transaction program
detected an error while receiving data from
NetView DM.
Extended Data:
B1-B4 = SNA/DS message unit ID
Retry the operation on another LINCS node
B5-B8 = SNA/DS SNA registered sense code
430-05 unit. If the failure continues, contact the
B9, B10 = SNA/DS message unit type
system programmer.
B11, B12 = LU 6.2 return code
B13, B14 = DS.RECEIVE detailed error code
B15, B16 = Reserved Possible Cause: -
Hardware failure - Microcode error - Host
programming error
CSCM was attempted while customization
430-51 resources were locked. Retry the operation at a later time.
SNA sense = 0843
End user not authorized.
Extended Data:
Contact the system programmer. Session must
434-01 B1-B3 = Request/Response header bytes 0 - 2
be reinitialized.
B4, B5 = Sense data
SNA sense = 080F
NetView DM function was rejected because of
an exception condition.
440-01
Extended Data:
B1-B4 = SNA registered sense code
NetView Distribution Manager (NDM)
function aborted. This function deals with Do not power down control unit before
440-10
the distribution and retrieval of LINCS reattempting the operation.
microcode.
Informational status indicating LINCS
modified by a Central Site Change
Management (CSCM) operation.
Extended Data:
B1 = Command where:
X‘41’ = Delete
442-01 X‘31’ = Send (destruction allowed) No action is required.
X‘62’ = Send (destruction not allowed)
X‘81’ = Install X‘83’ = Remove
X‘85’ = Accept
B2-B9 = Sixth field of canonical name of data
object, or fifth field of canonical name if date
object is a patch
Retry operation. If the problem continues,
460-01 Error in Print Authorization Matrix definition.
contact the system programmer.
Printer detected error in the LU1 datastream.
There are invalid parameters in the datastream. Retry operation. If the problem continues,
468-01
Extended Data: contact the system programmer.
B1-B2 = SNA sense set by the printer
Printer detected error in a Load Structured Retry operation. If the problem continues,
468-02
Field order. contact the system programmer.
Retry operation. If the problem continues,
468-10 Bad FM header in LU1 datastream.
contact the system programmer.

56 707022-003
Chapter 2. Error Types

Code Error Description Recovery


Bad structured field detected by printer in LU1 Retry operation. If the problem continues,
468-11
mode. contact the system programmer.
Segmenting error. The host system has sent an
Restart the session. If the problem continues,
497-01 invalid segment and the current LU will be
contact the system programmer.
unbound.
Segmenting error without host notification.
497-02 No action is required.
Host system has sent an invalid segment.
Press Reset at the attached terminal and retry
A negative response has been received. An
498-01 the operation. If the problem continues, contact
invalid request was sent to the host.
the system programmer.
Press Reset at the attached terminal and retry
Exception request. An upstream node has
499-01 the operation. If the problem continues, contact
detected an error.
the system programmer.

5XX Category Online Error Codes


The 5XX error codes indicate communications and line state conditions. These codes normally
occur during operations and do not normally indicate a problem with the LINCS node. These
codes may indicate when the comm link is down or when the modem is defective and may
give some indication as to why it is down. In most cases the host will initiate recovery from
the 5XX comm states.

Code Error Description Recovery


A previous communication error has cleared.
500-01 No action is required.
Communication is now available.
Data Set Ready (DSR) is not present.
Possible Cause: Verify that the communication cable is
501-01
Communication cable connected and that the modem is powered on.
Modem
Clear to Send (CTS) is not present.
Possible Cause: Verify that the communication cable is
501-02
Communication cable connected and that the modem is powered on.
Modem
501-03 Modem error. Verify the operation of the modem.
Transmit timeout. There is a problem with the
transmit clock signal.
Verify that the communication cable is
501-04 Possible Cause:
connected and that the modem is powered on.
Communication cable
Modem
Verify that the communication cable is
501-05 x.21 Comparator error. connected and that the X.21 modem is
powered on.
HSC adapter cable, physical layer interface Install HSC adapter cable, PLIM, and correct
module (PLIM), or HSC comm cable not HSC comm cable. NOTE: Unit must be
501-06
installed for a configured line or comm cable powered off before installing HSC adapter
type does not match PLIM. cable or PLIM.
HSC comm cable type does not match
configuration. Transmit clock must be Reconfigure or install correct HSC comm
501-07
“external” for DTE cable. Transmit baud rate cable.
must be selected for DCE cable.

707022-003 57
LINCS Problem Determination

Code Error Description Recovery


503-01 Channel interface offline for IML. No action is required.
Check for disconnected ESCON interface
cable. B1 values: 0x19=System Reset
command was received; 0x1A=LINCS issued
Channel interface switched from online to invalid function instruction to adapter;
503-02
offline. 0x1B=No Light; 0x1C=Invalid;
0x1D=Channel Execute bit timeout(2 secs);
0x29=Channel Command failure after 3
retries
Common condition if no device is powered
503-03 Online not connected. on when the ESCON interface comes up.
Ensure that at least one device is powered on.
Use the same sequence to switch the ESCON
interface back online. <Alt><1><Enter>
Indicates that the ESCON interface was
503-04 switches ESCON Channel 1 online,
switched from online to offline.
<Alt><2><Enter> switches ESCON Channel
2 online.
504-01 Disconnected (SDLC). No action is required.
Disconnect received (SDLC, X.25). LINCS is
504-02 No action is required.
waiting for the host to reopen the line.
504-03 Normal initialization sequence (X.21, X.25). Initiate a call or wait for an incoming call.
No action is required. Contact the networking
504-04 X.21 Network problem.
service provider if problem continues.
Make sure connections to the X.21 modem
are in place, and report the problem to the
504-05 Maximum retries attempted (X.21).
networking service provider if problem
persists.
504-06 Character other than + or BELL received.
504-07 CLEAR received (X.21). No action is required.
No action is required. Contact the data center
Timeout occurs while attempting an OPEN
504-08 or networking service provider if problem
function (X.21).
persists.
504-09 Write Halt X.21 short hold.
Normal message after IML (SDLC, X.25).
The host system must send a Set Normal
505-01 No action is required.
Response (SNRM) for SDLC or Set
Asynchronous Balanced mode for X.25.
Normal message after IML (SNA, non-SNA)
Mode Set command required (Connect,
505-01 or after switching channel interface switch
Contact, SNRM, SABMS, etc.).
Offline/Online switch to online.
Control DISCONNECT command received
No action is required. If failure continues,
505-02 while INITIALIZED but PU not active.
contact the host operator.
Extended Data B1 = Channel address
505-03 System Reset received No action is required.
Control command received that was not
CONNECT or DISCONNECT.
Connect command required. If failure
505-04 Extended Data:
continues, contact the system programmer.
B1-B4 = First four bytes of Link Header
B5 = Channel Address

58 707022-003
Chapter 2. Error Types

Code Error Description Recovery


Invalid Control CONNECT command
received.
If failure continues, contact the system
505-06 Extended Data:
programmer.
B1-B10 = Control CONNECT frame
B11 = Channel Address
Control CONNECT received while already
initialized. Action required. If failure continues, contact
505-07
Extended Data: the system programmer.
B1 = Channel Address
Control DISCONNECT command received
while the PU was active. Connect command required. If failure
505-08
Extended Data: continues, contact the host operator.
B1 = Channel address
Host activation. Activate physical unit
505-10 Contact the host operator.
(ACTPU) is required.
No action is required. This is normal at
startup. If the 506-01 is displayed for an
Waiting for Data Communication Equipment
506-01 extended period of time, verify that the
(DCE) (X.25).
communication cable is connected and that
the modem is powered on.
506-02 DCE not available.
X.25 channel is not available. If an outgoing call was attempted, retry. If no
513-01 Possible Cause: outgoing call was attempted, wait for the
Modem - Communication link network to retry.
No action is required. Host may be busy.
513-02 X.25 call timeout. Report problem to data center if problem
persists.
520-01 Unexpected circuit event.
Command Reject (SDLC).
Possible Cause:
NR sequence error
531-01 No action is required. Host recoverable.
Data with a command that does not require
data
Invalid command
531-02 Interrupt not expected.
A Negative Acknowledgment (NAK) has
been transmitted. Verify that the modem and communication
531-51
Possible Cause: cables are functioning properly.
Modem - Communication link
A Negative Acknowledgment (NAK) has
been received. Verify that the modem and communication
531-52
Possible Cause: cables are functioning properly.
Modem - Communication link
An Inquiry (ENQ) or Temporary Text Delay
(TTD) has been received.
Verify that the modem and communication
531-53 Possible Cause:
cables are functioning properly.
Temporary busy condition at the host
Modem - Communication link

707022-003 59
LINCS Problem Determination

Code Error Description Recovery


No action is required. Host recoverable.
531-54 Overrun or underrun (BSC). Report problem to service provider if
problem persists.
CU sent WACK , got data. A WACK was
No action is required. Report problem if
531-55 sent to the host, but data was received
problem persists.
anyway.
Write retry (SDLC). LINCS has to retransmit No action is required. The host forces
531-56
a previously transmitted message. retransmission.
531-57 Overrun (SDLC, X.21, X.25). No action is required.
531-58 Underrun (SDLC, X.21, X.25). No action is required.
Frame check sequence (FCS) error (SDLC,
531-59 No action is required.
X.21, X.25).
531-60 Primary abort (SDLC, X.21, X.25). No action is required.
531-61 No buffers available. Report problem to MTX.
Count exceeded. Wrong length message
532-01 Host recovery.
(SDLC).
Nonproductive (NPRO) timeout (SDLC). The
host system is not sending any data to the
LINCS node. This condition is reset upon
receipt of a valid frame or a frame containing
a poll. Verify that the modem and communication
532-02
cables are functioning properly.
Possible Cause:
Host
Communication link
Communication adapter
Idle timeout (SDLC). The host system is not
sending any data to the LINCS node. This
condition is reset upon receipt of a valid
frame or a frame containing a poll. Verify that the modem and communication
532-03
Possible Cause: cables are functioning properly.
Host
Communication link
Communication adapter
Connection problem (SDLC).
Possible Cause: Verify that the modem and communication
532-04
Communication link cables are functioning properly.
Communication adapter
No action required. Report as problem to data
532-05 Command reject.
center or service provider if it persists.
The BSC line is idle.
Possible Cause: Verify that the host, modem, and
532-10 Host communication cables are functioning
Modem properly.
Communication link
BSC retry count exceeded.
Verify that the host, modem, and
Possible Cause:
532-11 communication cables are functioning
Modem properly.
Communication link

60 707022-003
Chapter 2. Error Types

Code Error Description Recovery


15 Negative Acknowledgments (NAKs) have
been received.
Verify that the host, modem, and
Possible Cause:
532-12 communication cables are functioning
Host
properly.
Modem
Communication link
15 incorrect acknowledgments have been
received. Verify that the host, modem, and
532-13 Possible Cause: communication cables are functioning
Modem properly.
Communication link
Wait. If the failure continues, verify that the
532-20 X.25 Receive timeout.
X.25 network is operating properly.
Wait. If the failure continues, verify that the
532-21 X.25 packet timeout.
X.25 network is operating properly.
Wait. If the failure continues, verify that the
532-22 SABM received when in ABM.
X.25 network is operating properly.
Frame reject response (FRMR) received.
Extended Data: Wait. If the failure continues, verify that the
B1-B3 = Frame reject response (FRMR). X.25 network is operating properly. Refer to
532-23
Possible Cause: the X.25 protocol manual for details about
Host this data.
Communication link
Unexpected Unnumbered Acknowledgement
received. A UA was received when with the Wait. If the failure continues, verify that the
532-24
current logical state would not expect one to X.25 network is operating properly.
be received.
Wait. If the failure continues, verify that the
532-25 N(p) count exceeded.
X.25 network is operating properly.
Wait. If the failure continues, verify that the
532-26 Invalid I-frame Frame Reject sent.
X.25 network is operating properly.
Problem associated with the network having
532-38 Maximum link level retries have occurred.
gone down. No action to take.
Clear packet sent. Packet or Logical Link
Control (LLC) level error, or an incoming
call was rejected.
Extended Data:
B1 = 00 B2 = diagnostic code (see DTE
Diagnostic codes)
B3,B4 = one of the following:
0000 If outgoing calls are allowed, initiate a call. If
533-01 LLC header when the diagnostic code equals not, wait for an incoming call to reopen the
5X or 6X diagnostic modifier (see diagnostic circuit.
modifier codes at the end of this chapter)
Display data:
LCCDD where:
L = clear packet sent
CC = 00
DD = diagnostic code (see DTE Diagnostic
Codes)

707022-003 61
LINCS Problem Determination

Code Error Description Recovery


Reset packet sent. Packet or Logical Link
Control (LLC) level error.
Extended Data:
B1 = 00
B2 = diagnostic code (see DTE Diagnostic
Codes)
B3,B4 = one of the following:
0000
Wait. If the failure continues, verify that the
533-02 LLC header when the diagnostic code equals
X.25 network is operating properly.
5X or 6X diagnostic modifier (see diagnostic
modifier codes at the end of this chapter)
Display data:
MCCDD where:
M = reset packet sent
CC = 00
DD = diagnostic code (see DTE Diagnostic
Codes)
Restart packet sent. Packet or Logical Link
Control (LLC) level error, or an incoming
call was rejected.
Extended Data:
B1 = 00
B2 = diagnostic code (see DTE Diagnostic
533-03 codes) Wait. LINCS is trying to recover.
Display data:
NCCDD where:
N = restart packet sent
CC = 00
DD = diagnostic code (see DTE Diagnostic
Codes)
Clear packet received.
Extended Data:
B1 = cause code (see Clear Packet Cause
Codes)
B2 = diagnostic code (see DCE Diagnostic
Codes) If outgoing calls are allowed, initiate a call. If
533-04 Display data: not, wait for an incoming call to reopen the
PCCDD where: circuit.
P = clear packet received
CC = cause code (see Clear Packet Cause
Codes)
DD = diagnostic code (see DCE Diagnostic
Codes)

62 707022-003
Chapter 2. Error Types

Code Error Description Recovery


Reset packet received.
Extended Data:
B1 = cause code (see Reset Packet Cause
Codes)
B2 = diagnostic code (see DCE Diagnostic
Codes)
533-05 Display data: Wait. LINCS is trying to recover.
QCCDD where:
Q = reset packet received
CC = cause code (see Reset Packet Cause
Codes)
DD = diagnostic code (see DCE Diagnostic
Codes)
Restart packet received.
Extended Data:
B1 = cause code (see Restart Packet Cause
Codes)
B2 = diagnostic code (see DCE Diagnostic
Codes)
533-06 Display data: Wait. LINCS is trying to recover.
RCCDD where:
R = reset packet received
CC = cause code (see Restart Packet Cause
Codes)
DD = diagnostic code (see DCE Diagnostic
Codes)
BOC on Data (SNA/non-SNA).
Possible channel cable or hardware problem.
Extended Data:
540-01 Request service.
B1-B2 = Sense Data
B3 = Channel Address
BOC on Command.
540-02 Extended Data: Possible channel cable or hardware problem.
B1-B2 = Sense Data Request service.
B3 = Channel Address
Selective Reset Received.
Extended Data No action is required.
540-03
B1-B2 = Current Processing State
B3 = Channel Address
Possible channel cable or hardware problem
540-04 Data Streaming Error.
or data rate incompatible. Request service.
Invalid Count on a Read Command.
Extended Data:
If failure continues, contact the system
540-07 B1-B2 = Link Header Count
programmer.
B3-B4= Transferred Count
B5 = Channel Address
Invalid Count on a Write, Write Break, or
Control Command.
Extended Data If failure continues, contact the system
540-08
B1-B2 = Link Header Count programmer.
B3-B4 = Transferred Count
B5 = Channel Address
707022-003 63
LINCS Problem Determination

Code Error Description Recovery


Read retry.
Extended Data:
540-09 B1 = Channel Address No action is required.
B2 = 00 - Received same Read Start 01 - Old
Read Chain never terminated
Invalid Write/Write Break Function Code
Extended Data If failure continues, contact the system
540-10
B1 = Channel Address programmer.
B2 = Function Code
Channel Overrun on a Write or Write Break
Command (if Host Circuit PU and FIS or
OIS should see 410-01 logged right behind
this one)
540-20 See 410-01.
Extended Data.
B1-B2 = Link Header Count
B3-B4 = Transferred Count
B5 = Channel Address
Invalid Channel Command received (SNA)
Logged by non-SNA as 401-02.
Extended Data: If failure continues, contact the system
540-21
B1-B2 = Sense Data programmer.
B3 = Channel Address
B4 = Command
Interface Disconnect Received.
Extended Data:
540-22 B1-B2 = Current Processing State No action is required.
B3 = Channel Address
B4 = Pending Channel Status (Zero if none)
No action is required. Network has probably
540-23 PU2.1 command response timeout.
gone down.
PU 2.1 XID Negotiation error:
B1 = Channel Address
B2 = Error detected by flags
0x01 - Error detected in Upstream Node XID
by LINCS
0x02 - Error detected by Upstream Node
0x03 - Error detected by Downstream Node This may indicate a configuration problem in
540-24 XID by LINCS either the LINCS platform, or the one to
0x04 - Error detected by Downstream Node which LINCS is communicating.
B3-B4 = Byte offset to data in error
B5 = Bit offset of data in error (IBM format)
B6 = Data in error.
B7 -B8 = SNA Sense Data
B9-B10 = SNA Sense Data extension
B11-B16 = Data in error
Command Retry Requested.
Extended Data
540-51 No action is required.
B1-B2 = Sense Data
B3 = Channel Address

64 707022-003
Chapter 2. Error Types

Code Error Description Recovery


Make the necessary configuration in LINCS,
This error occurs when a host atempts to
or change the host gen to remove the
540-80 establsh an ESCON path for which LINCS is
CNTLUNIT definition that is causing the
not configured.
problem.
This error indicates that Channel Path
A request to establish an ESCON path has
Filtering is incorrectly configured in LINCS
been received, but the path has already been
or is not used, and the Device Candidate List
540-81 established by a different LPAR. B1=LPAR
has not been configured correctly in the host
Number, B2=Source Link Address, B3=CU
HCD. A proper configuration of either will
Image Number
resolve the problem.
Enable RPQ to 'Reset Session on Non-SNA
540-82 ESCON Non-SNA Read Timeout
ESCON read timeout'.
Check for a printer device attempting to
540-83 Non-SNA Deferred Status Chain Error access a host session defined for a console
display.
Normal event when a new channel path gets
540-84 Logical Path Established established. B1=LPAR Number, B2=Source
Link Address, B3=CU Image Number
Normal response to a 'Remove Logical Path'
Logical Path Removed. B1=LPAR Number,
command from the host, and typically
540-85 B2=Source Link Address, B3=CU Image
received when an LPAR is taken down or
Number
CHPID is brought down.
Last Channel Error repeated more than three
540-99 See last channel error code.
consecutive times.
541-01 Intervention required.
550-01 CALL CONNECT packet too big. (X.25) If problem persists, contact MTX.
550-02 Throughput changed (X.25). No action is required.
551-01 X.25 DIAG packet received. No action is required.
551-02 X.25 packet discarded. No action is required.
551-03 Exchange ID (XID) received (SDLC). No action is required.
551-04 Xtest received (SDLC). No action is required.
551-05 Xtest sent (SDLC). No action is required.
Number of PVCs exceeds maximum. The
network has attempted to activate a new PVC Change network subscription so that total
when 256 are in use. number of PVCs assigned to this HSC is 256
551-12
Extended Data or less. Another HSC may be installed to
B1-B2 = Engineering support additional PVCs.
B3-B4 = DLCI number (decimal)
PVC is up.
552-01 Extended Data No recovery required.
B1-B2 = DLCI number (decimal)
PVC is down.
Contact network administrator if problem
552-03 Extended Data
persists.
B1-B2 = DLCI number (decimal)
553-01 A CALL is being established (X.21, X.25). No action is required.
553-10 X.25 DIAL (terminal is dialing host) No action is required.
The dial screen has been activated (X.21,
553-11 No action is required.
X.25).

707022-003 65
LINCS Problem Determination

Code Error Description Recovery


553-20 X.25 disconnect in progress. No action is required.
560-01 CALL progress of 2X or 6X. No action is required.
560-03 Character other than + or BELL. No action is required.
No action is required. Report problem to
560-04 Unexpected X.21 condition
MTX if problem is persistent.
561-01 CALL progress of 0X. No action is required.
561-02 X.21 format error. No action is required.
No action is required. Report problem to
561-03 No buffer for received data.
MTX if problem is persistent.
562-01 Call progress signal received. No action is required.
Check condition of X.21 modem and cable
562-02 X.21 network not ready.
connections.
562-03 X.21 CLEAR timeout. No action is required.
Verify configuration at both ends of the
563-01 XID error at connect time.
network.
563-02 XID error at reconnect time.
DAP: DSR not present.
Possible Cause: Verify that the modem and communication
571-01
Communication cable cables are functioning properly.
Modem
DAP: CTS not present.
Possible Cause: Verify that the modem and communication
571-02
Communication cable cables are functioning properly.
Modem
DAP: TX timeout: no TXclk.
Possible Cause: Verify that the modem and communication
571-04
Communication cable cables are functioning properly.
Modem
571-57 DAP: Receiver overrun. No action required.
571-58 DAP: Transmitter underrun. No action required.
571-59 DAP: Received CRC error. No action required.
571-60 DAP: Received frame aborted. No action required.
572-01 DAP: Received frame greater than 521. Host recovery.
573-01 DAP: Unexpected SNRM. Contact the network manager.
573-02 DAP: Unexpected DISC. Contact the network manager.
573-03 DAP: Unexpected TEST. Contact the network manager.
573-04 DAP: Unexpected XID. Contact the network manager.
573-05 DAP: Unexpected GRP POLL. Contact the network manager.
573-06 DAP: Received DM response. Contact the network manager.
DAP: Received FRMR response.
573-07 Extended Data: Contact the network manager.
B1-B3 = Frame reject response (FRMR).
DAP: FRMR sent.
573-08 Extended Data Contact the network manager.
B1 - B3 = FRMR data
573-09 DAP: Unexpected poll received Contact the network manager.
574-01 DAP: RETRY count exceeded. Contact the network manager.
574-02 DAP: RNR count exceeded. Contact the network manager.

66 707022-003
Chapter 2. Error Types

Code Error Description Recovery


Reset Downstream selected on the Gateway
This was initiated by the LINCS
575-01 Circuits Status panel of Central Control
Administrator.
Mode.
Reset Upstream selected on the Gateway
This was initiated by the LINCS
575-02 Circuits Status panel of Central Control
Administrator.
Mode.
Request Discontact selected on the Gateway
This was initiated by the LINCS
575-03 Circuits Status panel of Central Control
Administrator.
Mode.
A failure occurred while attempting to open
the adapter during the ring insertion process.
Extended Data:
B1 = XY
X, the open command phase, is defined as:
1 = lobe media test
2 = physical insertion
3 = address verification
4 = participation in ring poll
5 = request initialization
Y, the open error code, is defined as: Re-IML. If the failure continues, troubleshoot
580-01 1 = function failure the Token Ring for the possible causes shown
2 = signal loss below.
3 = wire fault
4 = frequency error
5 = timeout
6 = ring failure
7 = ring beaconing
8 = duplicate node address
9 = request parameters
A = remove received
Possible Cause: - Token Ring cables - Media
access unit (MAU) - Token Ring adapter
Token Ring OPEN failure: ring protocol Check LAN with sniffer if available. Check
580-02
errors for errors.
An attempt to open the adapter during the
ring insertion process failed due to ring
beaconing.
Re-IML. If the failure continues, troubleshoot
580-03 Extended Data: the Token Ring for the possible causes shown
Refer to extended data information for error below.
code 580-01 Possible Cause: - Token Ring
cables - Media access unit (MAU) - Token
Ring adapter
An attempt to open the adapter during the
ring insertion process failed. The adapter
received a Remove Station frame.
580-04 Extended Data: Contact the network manager.
Refer to extended data information for error
code 580-01 Possible Cause: - The network
manager issued the remove command

707022-003 67
LINCS Problem Determination

Code Error Description Recovery


A wire fault has been detected.
Verify that all cables and connections are
Possible Cause:
secure. If the failure continues,
580-05 Token Ring cables
troubleshoot the Token Ring for the
Media access unit (MAU)
possible causes shown below.
Token Ring adapter
The Token Ring adapter has detected an
Replace the Token Ring adapter.
580-06 internal error and removed itself from the
ring.
A Remove Station frame has been received.
Contact the network manager.
580-07 Possible Cause: - The network manager
issued the remove command
580-08 Token Ring failure. Contact your service representative.
580-10 Token Ring failure. Contact your service representative.
580-11 Token Ring BUD failure. Replace the Token Ring adapter.
580-12 Token Ring BUD failure. Replace the Token Ring adapter.
580-13 Token Ring init failure. Replace the Token Ring adapter.
580-14 Token Ring command failure. Contact your service representative.
580-15 Software initiated close. No action is required.
Token Ring issue CMD failure: command
580-16
reject
580-58 Token Ring - temporary beaconing condition.
Duplicate Address Test (DAT) failure. A
duplicate address has been detected on the Each node on the Token Ring Ethernet must
581-01 Token Ring/Ethernet. be assigned a unique address.
Extended Data: Reconfiguration may be required.
B1-B6 = Token Ring/Ethernet address
Ethernet - TCP/IP failure due to duplicate Change the address of LINCS platform or the
581-21
address detected. other station with the same address.
A Frame Reject (FRMR) frame was
transmitted.
Extended Data:
583-02 B1-B2 = link number No action is required.
B3-B8 = remote station TR/ETH address
B9 = remote station SAP
B10-B16 = Frame Reject data
A DM or DISC frame was received.
Extended Data:
583-03 B1-B2 = link number No action is required.
B3-B8 = remote station TR/ETH address
B9 = remote station SAP
A Frame Reject (FRMR) frame was received.
Extended Data:
B1-B2 = link number
583-04 No action is required.
B3-B8 = remote station TR/ETH address
B9 = remote station SAP
B10-B16 = Frame Reject data

68 707022-003
Chapter 2. Error Types

Code Error Description Recovery


A Set Asynchronous Balanced Mode
(SABME) frame was received by a connected
station.
583-05 Extended Data: No action is required.
B1-B2 = link number
B3-B8 = remote station TR/ETH address
B9 = remote station SAP
If persistent, increase the value of the T1
timer in the LINCS configuration. Check the
583-07 Token Ring - T1 timeout.
T1 timer setting of the station that LINCS is
communicating with too.
Inactivity timer (T1) expired.
Extended Data:
583-08 B1-B2 = link number No action is required.
B3-B8 = remote station TR/ETH address
B9 = remote station SAP
Unsuccessful link recovery.
Extended Data:
583-09 B1-B2 = link number No action is required.
B3-B8 = remote station TR/ETH address
B9 = remote station SAP
SSP: I frame counter overflow.
583-21 Extended Data: No action is required.
B1-B10 = data link ID
SSP: TCP connection lost.
583-22 Extended Data: No action is required.
B1-B10 = data link ID
SSP: HALF_DL received.
583-23 Extended Data: No action is required.
B1-B10 = data link ID
SSP: RELSTART_DL received.
583-25 Extended Data: No action is required.
B1-B10 = data link ID
SSP: CONTACT received.
583-27 Extended Data: No action is required.
B1-B10 = data link ID
SSP: Invalid event or command.
583-28 Extended Data: No action is required.
B1-B10 = data link ID
These LLC events will be logged as they are
for LAN boards except B3-B6 is undefined
and B7-B8 is the DLCI number in decimal.
583-xx Extended Data Same as currently specified.
B1-B2 = Engineering use
B3-B6 = undefined
B7-B8 = DLCI number (decimal)

707022-003 69
LINCS Problem Determination

Code Error Description Recovery


I-frame counter overflow.
Extended Data:
B1-B2 = link number
B3 = counter that overflowed where:
- 01 = T1 timer expiration counter
- 04 = I-frame transmit counter
- 05 = I-frame receive error counter
584-01 - 09 = I-frame transmit error counter No action is required.
- 0A = I-frame receive counter
B4-B5 = number of I-frames transmitted
B6-B7 = number of I-frames received
B8 = number of I-frames transmitted with
errors
B9 = number of I-frames received with errors
B10-B11 = number of T1 timer expirations
Receive congestion counter overflow.
Extended Data:
B1-B2 = link number
B3 = line errors counter
B4 = internal errors counter
B5 = burst errors counter
584-02 B6 = ARI/FCI errors counter No action is required.
B7 = abort delimiter counter
B8 = reserved
B9 = lost frame counter
B10 = receive congestion counter
B11 = frame copied errors counter
B12 = frequency errors counter
B13 = token errors counter
Error counter other than the receive
congestion counter overflowed.
Extended Data:
B1-B2 = link number
B3 = line errors counter
B4 = internal errors counter
B5 = burst errors counter
584-03 B6 = ARI/FCI errors counter No action is required.
B7 = abort delimiter counter
B8 = reserved
B9 = lost frame counter
B10 = receive congestion counter
B11 = frame copied errors counter
B12 = frequency errors counter
B13 = token errors counter
Success Counter overflow.
Extended Data:
584-20 B1 = counter that overflowed No action is required.
- 01 = successful transmissions
- 02 = successful receptions

70 707022-003
Chapter 2. Error Types

Code Error Description Recovery


Error counter overflow.
Extended Data:
B1 = which counter overflowed
01 = transmissions with collisions
02 = deferred transmissions
03 = late collisions Contact network manager about potential
584-21
04 = excessive collisions wiring problems.
05 = excessive deferrals
06 = internal transmission errors
07 = receive CRC errors
08 = frame alignment errors
09 = internal receive errors
584-30 Line Counters cleared by user No action is required
This event is logged whenever the user clears
584-31 No action is required
the Frame Relay line counters in test mode.
This event is logged whenever the user clears
the Frame Relay PVC counters in test mode.
584-32 No action is required
Extended Data
B1-B2 = DLCI number (decimal)
IPX packets discarded counter overflow. 256
IPX packets have been discarded.
See “Communications Menu,” in your
Extended Data:
Configuration and Central Control Manual
589-01 B1-B4 = IPX network number
for more information on the Display/Update
B5 = IPX line number IPX Network Status Central Control Utility.
B6 = IPX MAC layer protocol
B7-B8 = IPX packets discarded total
IPX router reset. Logged when the Reset IPX
See your Configuration and Central Control
589-02 Router Central Control Utility is used to reset
Manual for more information.
the IPX router.
IPX link up. Indicates that a LAN adapter
See your Configuration and Central Control
589-03 connection to the network has been made
Manual for more information.
available.
IPX link down. Indicates that a LAN adapter
See your Configuration and Central Control
589-04 connection to the network has been made
Manual for more information.
unavailable.

707022-003 71
LINCS Problem Determination

Code Error Description Recovery


IPX network number conflict. Indicates that
another IPX node on a direct connect
network segment is sending IPX packets
which indicate a network number that
conflicts with the network number configured
on this IPX router. Either the sending node or
this IPX router is configured incorrectly.
Extended data indicates the node address and
network number of the node in question.
See your Configuration and Central Control
589-05 Extended Data:
Manual for more information.
B1 = IPX line number
B2 = IPX MAC layer protocol
01 = Ethernet version 2
02 = Ethernet 802.3
03 = 802.2
04 = SNAP
B3-B8 = Source node address
B9-B12 = Configured IPX network number
B13-B16 = Detected IPX network number
RIP packet discarded. Indicates that a RIP
packet has been received which contains an
invalid packet format.
Extended Data:
B1 = RIP packet discarded cause
00 - Invalid packet length See your Configuration and Central Control
589-11 01 - Invalid RIP operation field Manual for more information.
B2 = Undefined
B3-B4 = Packet length if B1 is invalid packet
length
B5-B8 = Source network
B9-B14 = Source node
B15-B16 = Source socket
SAP packet discarded. Indicates that a SAP
packet has been received which contains an
invalid packet format.
Extended Data:
B1 = SAP packet discarded cause
00 = Invalid packet length
See your Configuration and Central Control
589-21 01 = Invalid SAP operation field
Manual for more information.
B2 = Undefined
B3-B4 = Packet length if B1 is invalid packet
length
B5-B8 = Source network
B9-B14 = Source node
B15-B16 = Source socket
589-30 IP Router restarted No action is required
589-31 IP Router Line Counter reset/cleared No action is required
589-50 SPX Invalid Connect ID Received
589-51 SPX Invalid Connect ID to Xmit
589-52 SPX Connect failed, no SCE

72 707022-003
Chapter 2. Error Types

Code Error Description Recovery


589-60 SAA Invalid connection ID received
589-61 SAA Invalid DGRID received
589-62 SAA Invalid QEL Cmd received
589-63 SAA Invalid ID for disconnect
589-64 SAA Connection ID in use
590-01 DFT has not been polled.
591-01 ESCON Failed interactive diagnostic Replace the ESCON adapter.
591-02 ESCON Failed Loopback test Replace the ESCON adapter.
Normal state before PU has been activated, or
595-01 Failover Primary Host Circuit is Idle.
if Failover Backup Host Circuit is active.
Normal state before PU has been activated, or
595-02 Failover Backup Host Circuit is Idle.
if Failover Primary Host Circuit is active.
Normal operational state for a Host Circuit
595-03 Failover Primary Host Circuit is Active. that is configured to be a Failover Primary
Host Circuit.
Normal operational state for a Host Circuit
that is configured to be a Failover Backup
595-04 Failover Backup Host Circuit is Active.
Host Circuit, if the Failover Primary host has
become inactive.
599-01 LOCAL mode. No action is required.

707022-003 73
LINCS Problem Determination

6XX Category Online Error Codes


Category 6XX error codes indicate error conditions identified by the DFT on which the codes
are displayed. These error situations are usually device related but may also include reference
to the DSL disk for those DFTs that must have the code down- loaded from the LINCS node.
Other than the DSL media, the 6XX category of error codes does not usually indicate a
LINCS based problem.
Code Error Description Recovery
Check that the DSL diskette is installed in the
LINCS node. Ensure that the proper DSL files
610 The LINCS node is not ready. for this type of DSL device are on the disk.
IML. Power off/on the device. Check for coax
cable problem.
611 Diskette file ID does not match. Same as above.
612 Diskette file is destroyed. Power off/on the device. Wait 2 minutes.
Check configuration of DSL and verify that
613 Diskette language ID is not supported.
language matches that of LINCS.
Diskette language ID does not match the Verify that keyboard attached is supported by
614
attached keyboard type. the language configured in the DFT.
615 Invalid completion code. Press Reset and retry the operation.
616 Invalid TCA interrupt 1. Power off/on the device.
617 Invalid TCA interrupt 2. Power off/on the device.
See the IBM 3179-G Operator Reference and
618 Invalid external interrupt.
Problem Solving Guide (GA18-2271).
See the IBM 3179-G Operator Reference and
619 Invalid mail parameter.
Problem Solving Guide (GA18-2271).
620 Invalid keyboard scan code. Press Reset and retry the operation.
See the IBM 3179-G Operator Reference and
621 Keyboard parity error.
Problem Solving Guide (GA18-2271).

74 707022-003
Chapter 2. Error Types

Code Error Description Recovery


622 Keyboard timeout. Same as above.
628 Mail queue overflow. Same as above.
629 Error log overflow. Same as above.
630 Unknown diskette or hardware error. Press Reset and retry the operation.
Press Reset and retry the operation. Verify that
631 Diskette file not found.
the correct diskette is in the drive.
Press Reset and retry the operation. Verify that
the correct diskette is in the drive. You may
632 Diskette media error. check the directory of the disk on a PC to
verify quality. Replace diskette if problem
continues.
633 Diskette overrun. Press Reset and retry the operation.
634 Unable to write diskette file. Ensure that the proper diskette is installed.
Verify that the correct diskette is installed.
635 Diskette not ready.
Press Reset and retry the operation.
Diskette file locked (another operator is using Press Reset and retry the operation when the
636
the file). other operator is finished.
637 Diskette file overflow. Press Reset and retry the operation.
638 Not able to read the diskette file. Press Reset and retry the operation.
639 Diskette file not locked. Press Reset and retry the operation.
Insert the correct DSL diskette. Press Reset
640 Incorrect diskette in the LINCS node.
and retry the operation.
641 Mouse parity error/overrun. Press Reset and retry the operation.
642 Mouse timeout. Press Reset and retry the operation.
643 Mouse failure. Press Reset and retry the operation.
644 Mouse invalid data. Press Reset and retry the operation.
Verify that the printer is powered on and in
ready mode. Ensure that interface cable is
645 Printer error.
properly seated. Press Reset and retry the
operation.
Insure that paper is installed in the printer.
646 Printer out of paper.
Press Reset and retry the operation.
Insure that the cabling is properly seated
648 Expansion unit interrupt error. between the base unit and the expansion unit.
Press Reset and retry the operation.
Insure that the cabling is properly seated
649 Expansion unit timeout. between the base unit and the expansion unit.
Press Reset and retry the operation.
Power off/on the device. Wait 2 minutes or
651 Permanent RAM parity error.
until the device has completely booted.
653 Permanent RAM parity error. Same as above.
Verify that the protocol (SNA/BSC) matches
654 LINCS node to device protocol error.
the LINCS node’s configuration.
Power off/on the device and wait 2 minutes or
656 Ready timeout error.
until the device has completely booted.
Problem is in the DFT microcode. Power
off/on the device and wait 2 minutes or until
660 Microcode divide by zero error.
the device has completely booted. Report
problem to DFT vendor.

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Code Error Description Recovery


661 Microcode overflow error. Same as above.
662 Microcode error. Same as above.
663 Microcode invalid jump error. Same as above.
664 Microcode invalid interrupt error. Same as above.
665 Microcode error. Same as above.
Problem may be in DFT keyboard. Power off
the device and wait 2 minutes or until the
670 Keyboard error.
device has completely booted and attempt
keyboard operation again.
Problem is in the DFT and/or DFT microcode.
Power off/on the device and wait 2 minutes or
697 Expedited status queue overflow.
until the device has completely booted. Report
problem to DFT vendor.
698 Asynchronous status queue overflow. Same as above.
699 Undetermined error. Same as above.

7XX Category Online Error Codes


Category 7XX errors only occur on a DFT device and are errors detected by the DFT device.
LINCS has nothing to do with the error codes of this category. These errors typically indicate
a problem in the protocol of the host datastream being sent to the DFT. These problems may
be a result of an error in the host application, an error in the host gen, or a soft error in the
DFT programming. Errors occurring of this type should be reported to the host programmer.
A data trace of the host link may be required. This can be done by using the LINCS monitor
facilities, by using a datascope/data monitoring device, or by taking the appropriate data trace
at the host. Recovery procedures in all cases is to Press Reset and retry the operation. If the
problem continues, advise the customer’s application programmer.

Code Error Description


701 Category not supported. SNA sense = 1007
702 RU of 1536 bytes or more received. (SNA buffer overrun.) SNA sense = 1002
Function not supported. Indicates unsupported session control request, unsupported data flow
703
request, or invalid signal request code. SNA sense = 1003 BSC sense = Op Check
704 Format indicator (FI) bit not allowed. SNA sense = 400F
705 Sequence number error. SNA sense = 2001
706 Chaining error. SNA sense = 2002
707 Bracket state error. SNA sense = 2003
708 Data traffic reset state. SNA sense = 2005
709 HDX error. SNA sense = 2004
711 Session limit exceeded. SNA sense = 0805
712 Bracket bid reject. SNA sense = 0813
713 Session already bound. SNA sense = 0815
714 No LU-LU session established. SNA sense = 8005
715 LU not active. SNA sense = 8009
716 Not enough bytes in BIND RU. SNA Sense = 0821
717 Invalid support level (Bind bytes 1-3). SNA Sense = 0821
718 Invalid PLU protocol (Bind byte 4). SNA Sense = 0821

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Code Error Description


719 Invalid SLU protocol (Bind byte 5). SNA Sense = 0821
720 Invalid common protocol (Bind bytes 6-7). SNA Sense = 0821
721 Less than 64-byte RU length specified (Bind byte 10). SNA Sense = 0821
Invalid combination of outbound Pacing count and maximum outbound RU size. SNA Sense =
722
0821
723 Invalid LU type (Bind byte 14). SNA Sense = 0821
724 Invalid screen size (Bind bytes 20-24). SNA Sense = 0821
725 Cryptography not supported (Bind byte 26). SNA Sense = 0821
726 Negative SNA response from host.
727 SNA exception request received.
RM, RMA, or RB command or Read Partition SF type received with EB and/or CD. SNA sense =
728
0829
729 Read Partition SF received in retry state. SNA sense = 0871 BSC sense = Op Check
747 Invalid FM Header. SNA sense = 1008
750 Invalid command received. SNA sense = 1003
SFE, MF, or SA order with invalid character set value in range hex 01-FE. SCS invalid CS value.
751
SNA sense = 0863 BSC sense = Op Check
Invalid address received following SBA, RA, or EUA order or MF order addressed to notified
752
attribute location. SNA sense = 1005 BSC sense = Op Check
Data follows RM, RMA, or EUA order. GE or RA order received with invalid character. SFE, MF,
753 or SA order with invalid attribute value for highlight or color or character set value of hex FF. SNA
sense = 1005 BSC sense = Op Check
753 SCS invalid order/SA parameter. SNA sense = 1003
Datastream ended before all required bytes for SBA, RA, EUA, SF, SFE, MF, SA, or GE order
754
were received. SCS incomplete order. SNA sense = 1005 BSC sense = Op Check
Invalid order received (EBCDIC value less than hex 40 is not recognized). SNA sense = 1003 BSC
755
sense = Op Check
Invalid SF type. SF type not supported for current configuration. SNA sense = 1003 BSC sense =
756
Op Check
Load PS SF with invalid PS alias. Load PS SF load type not supported. SNA sense = 1003 BSC
757
sense = Op Check
758 Set reply mode SF received with invalid mode. SNA sense = 1003 BSC sense = Op Check
Read partition SF not last SF. SF type incomplete. Length invalid. Set Reply mode SF with
759 Field/Ext Field mode and data following SF. Length 0000 but not last SF. Load PS SF length error.
SNA sense = 1005 BSC sense = Op Check
Erase/reset SF reserved fields not zero. Set reply mode SF attribute type reserved. SNA sense =
760
1003 BSC sense = Op Check
761 SF type PID invalid. Query PID is not hex FF. SNA sense = 1005 BSC sense = Op Check
762 Create Partition SF parameter error. SNA sense = 1005 BSC sense = Op Check
Load PS SF addressed PS invalid. Load PS SF extension invalid color bits. SNA sense = 084C
764
BSC sense = Op Check
Load PS SF with invalid load start point, invalid code point of hex FF, contains too many symbol
765
definitions. SNA sense = 1005 BSC sense = Op Check
Load PS SF with incomplete PS cell data, with invalid end flag for type 2 PS, with invalid type 2
766
header (end flag encountered and not end of data). SNA sense = 1005 BSC sense = Op Check
Create Partition SF with invalid address mode, with bits 0-3 of byte 4, not zero. SNA sense = 1003
767
BSC sense = Op Check

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Code Error Description


Load PS SF extension invalid x units, invalid y units, invalid extended parameter length, or
768 extended parameter length missing. Ending code point value less than starting code point. SNA
sense = 1005 BSC sense = Op Check
Load PS SF extension with invalid byte 8 (bits 3-7 not zero), byte 11 not zero, or invalid byte 12
769
(bits 5-7 not zero). SNA sense = 1003 BSC sense = Op Check
Outbound 3270DS SF with a Start Print bit in WCC, but not the last Structured Field. SNA sense =
770
1001 BSC sense = Op Check
771 Invalid command in Structured Field. SNA sense = 1003 BSC sense = Op Check
772 Requested resource is unavailable. SNA sense = 084B BSC sense = Op Check
773 Invalid SF following a Destination/Origin SF. SNA sense = 1005 BSC sense = Op Check
779 LU1 Pacing Algorithm overrun. SNA sense = 0801
Miscellaneous Graphics Program Check. OEM Data, Graphic Data, Picture, or Control SF,
780
spanning SF inconsistency. SNA sense = 1003/1005 BSC sense = Op Check
Graphic Drawing Processor Check. Drawing Order error. SNA sense = 1003/1005 BSC sense = Op
781
Check
Graphic Procedure Processor Check. Procedural Instruction error. SNA sense = 1003/1005 BSC
782
sense = Op Check
791 SCS Invalid ESC command. SNA sense = 1005
792 SCS Invalid SVF/SHF parameter. SNA sense = 1005
793 SCS Invalid SLD parameter. SNA sense = 1005
794 SCS Invalid VCS parameter. SNA sense = 1005
795 WCC with Error. BSC sense = Op Check

Async ASCII Events


The following presents events logged onto the Online ASCII Event Log. There are no error
codes associated with these events. The ASCII Events Log displays only the last 16 events
with each being identified by the first letter of the error type (ex., “f” for a frame error).

Event Description Recovery


Frame
Data frame error (no Stop bit). Check wiring and/or configuration.
Error
Parity
Data parity error. Check wiring and/or configuration.
Error
Overrun Line receive. Check wiring and/or configuration.
Xmit
Internal queue. Check flow control.
Error
Special
Internal queue. Check flow control.
Error

X.25 Cause and Diagnostic Codes


In the status line of a display connected to the LINCS node that is configured for X.25, you
may find Call Progress status symbols in the format:
-/_ Lccdd
This consists of the Z shaped communications symbol followed by one of the letters L, M, N,
P, Q, or R, which in turn is followed by a 4-digit hex code in the format ccdd, where cc is the

78 707022-003
Chapter 2. Error Types

Cause Code and dd is the Diagnostic Code. The letter codes L, M, N, P, Q, R translate as
indicated below:
L = Clear Packet Transmitted
M = Reset Packet Transmitted
N = Restart Packet Transmitted
P = Clear Packet Received
Q = Reset Packet Received
R = Restart Packet Received
Charts listing the definition of the Cause Codes and Diagnostic Codes are found on the next
few pages. Use these charts and the definitions above to translate the Call Progress status
message.
As an example, a Call Progress message of L0000 translates to:
A Clear Packet was transmitted.
A Clear Packet Cause Code of 00 = From the DTE (LINCS).
A DTE Diagnostic Code of 00 = Normal Operation (Disc Key sequence was pressed).
Clear Packet Cause Codes
Code Description
00 From DTE (not from network)
01 Number busy
03 Invalid facility requested
05 Network congestion
09 Out of order
0B Access barred
0D Not obtainable (wrong HNAD)
11 Remote procedure error
13 Local procedure error
15 RPDA out of order
19 Reverse-charging facility not subscribed
21 Incompatible destination
29 Fast-select facility not subscribed

Notes:
1. If a Clear Packet Cause Code = 00, the packet was generated by the DTE; LINCS (L) or
the Host - NPSI (P). If the Clear Packet has a value other than 00, then the packet was
generated by the DCE (X.25 Network).
2. If LINCS sends the Clear Packet, a 533-01 Online Status message is posted on the LCD
of the LINCS node.
3. If LINCS receives the Clear Packet, a 533-04 Online Status message is posted on the
LCD of the LINCS node.

707022-003 79
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Reset Packet Cause Codes


Code Description
00 From DTE (not from network)
01 Out of order
03 Remote procedure error
05 Local procedure error
07 Network congestion
09 Remote DTE operational
0F Network operational
11 Incompatible destination

Notes:
1. If a Reset Packet Cause Code = 00, the packet was generated by the DTE; LINCS (M)
or the Host - NPSI (Q). IF the Reset Packet has a value other than 00, then the packet
was generated by the DCE (X.25 Network).
2. If LINCS sends the Reset Packet, a 533-02 Online Status message is posted on the LCD
of the LINCS node.
3. If LINCS receives the Clear Packet, a 533-05 Online Status message is posted on the
LCD of the LINCS node.
Restart Packet Cause Codes
Code Description
01 Local procedure error
03 Network congestion
07 Network operational

DCE Diagnostic Codes (from DCE)


Code Description
00 No additional information
01 Invalid P (send)
02 Invalid P (receive)
10 Invalid packet type - general
11 Invalid packet type for state R1 (layer 3 ready)
12 Invalid packet type for state R2 (DTE awaiting RESTART confirmation)
13 Invalid packet type for state R3 (DCE awaiting RESTART confirmation)
14 Invalid packet type for state P1 (ready - no call in existence)
15 Invalid packet type for state P2 (DTE awaiting CALL acknowledgment)
16 Invalid packet type for state P3 (DCE awaiting CALL acknowledgment)
17 Invalid packet type for state P4 (data transfer)
18 Invalid packet type for state P5 (CALL collision)
19 Invalid packet type for state P6 (DTE awaiting CLEAR confirmation)
1A Invalid packet type for state P7 (DCE awaiting CLEAR confirmation)
1B Invalid packet type for state D1 (flow control ready)
1C Invalid packet type for state D2 (DTE awaiting RESET confirmation)
1D Invalid packet type for state D3 (DCE awaiting RESET confirmation)

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Code Description
20 Packet not allowed - general
21 Packet not allowed - unidentifiable
22 Packet not allowed - call on one-way circuit
23 Packet not allowed - invalid packet type on PVC
24 Packet not allowed - packet on unassigned LCN
25 Packet not allowed - reject not subscribed
26 Packet not allowed - packet too short
27 Packet not allowed - packet too long
28 Packet not allowed - invalid GFI
29 Packet not allowed - restart with nonzero GFI
2A Packet not allowed - packet type incompatible with facility
2B Packet not allowed - unauthorized INTERRUPT confirmation
2C Packet not allowed - unauthorized INTERRUPT
30 Timer expired - general
31 Timer expired - incoming call
32 Timer expired - CLEAR indication
33 Timer expired - RESET indication
34 Timer expired - RESTART indication
40 CALL setup problem - general
41 CALL setup problem - facility code not allowed
42 CALL setup problem - facility parameter not allowed
43 CALL setup problem - invalid called DTE address
44 CALL setup problem - invalid calling DTE address
50 CALL clearing problem - general
51 CALL clearing problem - nonzero address lengths field
52 CALL clearing problem - nonzero facility lengths field

DTE Diagnostic Codes (from DTE)


Code Description
00 Normal operation
0C Invalid LLC type (PSH:C2 QLLC:C3)
10 Invalid packet type - general
11 Invalid packet type for state R1 (layer 3 ready)
12 Invalid packet type for state R2 (DTE awaiting RESTART confirmation)
13 Invalid packet type for state R3 (DCE awaiting RESTART confirmation)
14 Invalid packet type for state P1 (ready - no call in existence)
15 Invalid packet type for state P2 (DTE awaiting CALL acknowledgment)
16 Invalid packet type for state P3 (DCE awaiting CALL acknowledgment)
17 Invalid packet type for state P4 (data transfer)
18 Invalid packet type for state P5 (CALL collision)
19 Invalid packet type for state P6 (DTE awaiting CLEAR confirmation)
1A Invalid packet type for state P7 (DCE awaiting CLEAR confirmation)
1B Invalid packet type for state D1 (flow control ready)
1C Invalid packet type for state D2 (DTE awaiting RESET confirmation)

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Code Description
1D Invalid packet type for state D3 (DCE awaiting RESET confirmation)
20 DCE timer expired - general
21 DCE timer expired - incoming call
22 DCE timer expired - CLEAR indication
23 DCE timer expired - RESET indication
24 DCE timer expired - RESTART indication
30 DTE timer expired - general
31 DTE timer expired - incoming call
32 DTE timer expired - CLEAR indication
33 DTE timer expired - RESET indication
34 DTE timer expired - RESTART indication
50 QLLC error - general
51 QLLC error - undefined C field
52 QLLC error - unexpected C field
53 QLLC error - missing I field
54 QLLC error - undefined I field
55 QLLC error - I field too long
56 QLLC error - QFRMR received
57 QLLC error - invalid QLLC header
58 QLLC error - data received, not in info transfer state
59 QLLC error - timeout condition
60 PSH error - general
61 PSH error - sequence error
62 PSH error - PS header too short
63 PSH error - PSH format invalid
64 PSH error - command undefined
65 PSH error - invalid PSH protocol
66 PSH error - data received, not in info transfer state
67 PSH error - timeout condition
A0 Packet not allowed - general
A1 Packet not allowed - invalid M bit packet sequence
A2 Packet not allowed - invalid packet type received
A3 Packet not allowed - invalid packet on PVC
A4 Packet not allowed - packet on unassigned LCN
A5 Packet not allowed - diagnostic packet received
A6 Packet not allowed - packet too short
A7 Packet not allowed - packet too long
A8 Packet not allowed - invalid GFI
A9 Packet not allowed - not identifiable
AA Packet not allowed - not supported
AB Packet not allowed - invalid P (send)
AC Packet not allowed - invalid P (receive)
AD Packet not allowed - invalid D bit received
AE Packet not allowed - invalid Q bit received
C1 Termination pending

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Code Description
C2 Channel inoperative
C3 Unauthorized INTERRUPT confirmation
C4 Unauthorized INTERRUPT request
C5 PVC resource not available
D0 Resource not available - general
D1 Resource not available - buffers depleted
D2 Resource not available - PIU too long
E0 Local procedure error - general
E1 Local procedure error - packet received with nonzero LCN
E2 Local procedure error - RESTART or DIAGNOSTIC with nonzero LCN
E3 Local procedure error - incoming CALL on wrong LCN
E4 Local procedure error - facility not subscribed
E5 Local procedure error - invalid packet for LCN 0
E6 Local procedure error - facility parameters not supported
E7 Local procedure error - facility not supported
E8 Local procedure error - unexpected calling DTE address
E9 Local procedure error - invalid D bit received
EA Local procedure error - RESET indication on CALL
EB Local procedure error - invalid protocol identifier
EC Local procedure error - connection identifier mismatch
F0 Remote procedure error - general

Diagnostic Code Modifiers


Code Description
0000 No additional information
0001 Calling DTE address is missing
0002 Calling DTE address mismatch
0003 Unexpected facility (other than RPOA)
0004 Reserved
0005 Facility included but not configured
0006 Incoming CUG mismatch
0007 Reverse charging requested but not configured
0008 Reverse charging not requested but configured
0009 Window size negotiated but not configured
0010 CID mismatch because CID not included
0011 CID mismatch
0012 Protocol ID not included (PSH:C2 or QLLC:C3)
0013 Protocol ID mismatch
0014 CUG not included
0015 Throughput Class facility expected, but not included
0016 Reserved
0017 Reverse-charge facility expected, but not included

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APPN Problem Determination Messages


Introduction
This section lists all the audit, exception and problem log messages produced by APPN
components to help diagnose operating problems. Each message described contains the
following information.
Message code
Subcode
Call type
Problem and exception calls (but not audit calls) also contain the following.
Cause type
Cause
Effect
Action
Message text associated with the code

APPN Message
These fields are described below.
Message Code This field identifies the call.
The subcode is an internal identifier which uniquely identifies the point at which the audit,
exception or problem occurred within the software. This is so that Data Connection
support personnel can go straight to the point in the code at which the problem occurred.
Subcode This document does not list the possible subcodes for each message.
Note: These are currently set to zero, and will not be found in the Message Formats
section.
The Call Type specifies the type of the problem determination call. The type can be one of
the following:
Call Type • Problem
• Exception
• Audit
The Cause Type identifies what the source of the problem or exception can be attributed
to. This is one of the following:
• Resource -There is a resource shortage (such as memory or disk space).
• External - There has been a hardware failure (for instance, modem or hard disk).
• API - A bad verb has been issued across an API.
Cause Type
• SNA - A protocol violation has been received, such as an invalid BIND or pacing
response.
• Config - An error or inconsistency has been detected in configuration information.
• Internal - An internal inconsistency has been detected or some internal corruption has
occurred.
Cause This field describes the events that caused the problem.
Effect This field describes the effect the problem will have on the user.
Action Action describes the action that should be taken.

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A bulleted list of the parameters supplied on each call is included at the end of each call
description.
The APPN messages that follow are grouped according to function. These groupings are:

Function Group Message Code


Messages 5-58
Configuration services 61-129
Presentation Services 131-171
Path Control 180-192
Node Operator Facility 252-261
Session Manager 270-319
Address Space Manager 320-349
Management Services 353-387
Conventional Half sessions 450-459
General Protocol Code errors 460-461
Topology and Routing Services 470-482
Directory Services 490-534
Session Connector 536-537
Session Connector Manager 540-555
LU Manager 560-577
DLUR 581-590
HPR Manager 630-645
Rapid Transport Protocol 660-689
Session Services 719-742
CPI-C 760-765

Messages
Resources Manager
Message: 5
Type: PROBLEM
Cause Type: Resource
Insufficient storage to start the transaction program instance and conversation
Cause:
requested by a received Attach (FMH5).
If other instances of the same transaction program are active, APPN will queue the
Effect: Attach waiting for one of them to become free. Otherwise, the session will be
deactivated (with a sense code of 08640000).
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
TP name

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Message: 8
Type: PROBLEM
Cause Type: Resource
Insufficient storage to start a new conversation requested by ALLOCATE,
Cause:
MC_ALLOCATE or CMALLC.
[MC_]ALLOCATE will fail with primary_rc of
Effect: NAP_UNEXPECTED_SYSTEM_ERROR, or CMALLC with fail with return_code of
CM_PRODUCT_SPECIFIC_ERROR
number of active sessions), or make more storage available to number of active
Action:
sessions), or make more storage available to APPN
Local LU (Alias)
Partner LU (Alias)
Mode name
TP name
Message: 18
Type: EXCEPTION
Cause Type: API
An APPC transaction program or CPI-C application has ended abnormally with active
Cause:
conversations. This usually indicates an error in the application.
Effect: APPN will deactivate all sessions currently being used by the application.
Run a trace on the APPC API or the CPI-C API to see the sequence of verbs causing
Action:
the problem.
Local LU (Alias)
TP name
Message: 19
Type: PROBLEM
Cause Type: Resource
Cause: Deactivating session because of insufficient storage.
Effect: APPN will deactivate the session.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier

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Message: 20
Type: PROBLEM
Cause Type: Resource
Insufficient storage to initiate session activation requested by ALLOCATE,
Cause:
MC_ALLOCATE or CMALLC.
[MC_]ALLOCATE will fail with primary_rc of NAP_ALLOCATION_ERROR and
Effect: secondary_rc of NAP_ALLOCATION_FAILURE_NO_RETRY. CMALLC will fail
with return_code of CM_ALLOCATION_FAILURE_NO_RETRY
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
TP name
Message: 27
Type: PROBLEM
Cause Type: SNA
LU-LU verification failed. The partner LU has sent an incorrect response to a
Cause: challenge sent by a local LU. This is either a security attack or a defect in the
software at the partner LU location
Effect: The session will be deactivated
Check the identity of the partner LU. If this is a defect in the software at the partner
Action:
LU location then contact support
Local LU (Alias)
Partner LU (Alias)
Sense Code
Message: 28
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to deactivate limited resource session.
The limited resource session will not be deactivated (although it may be deactivated
later). This could result in limited resource links being kept active while they are not
Effect:
required. Either decrease the system load (for example, by reducing the number of
active sessions), or make more storage available to APPN.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier

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LINCS Problem Determination

Message: 32
Type: AUDIT
The session limits for a local LU, partner LU and mode have changed. The
Comment: termination count indicates the number of sessions APPN will deactivate as a result of
the change in session limits.
Local LU (Alias)
Partner LU (Alias)
Mode name
New session limit
Mini contention winner limit
Mini contention loser limit
Termination count
Message: 42
Type: PROBLEM
Cause Type: SNA
Cause: LU-LU verification protocol error. This may indicate an interoperability problem.
Effect: The session will be deactivated with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Message: 47
Type: PROBLEM
Cause Type: SNA
APPN was unable to activate a new session because the maximum session limit
Cause:
specified for the mode or the local LU would be exceeded.
ALLOCATE, MC_ALLOCATE or CMALLC verbs will either fail or hang waiting for
Effect:
a session to become free.
The mode session limit can be increased using DEFINE_MODE (via the
Action: mode_max_neg_sess_limit parameter). The LU session limit can be increased using
DEFINE_LOCAL_LU.
Local LU (Alias)
Partner LU (Alias)
Mode name

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Message: 48
Type: PROBLEM
Cause Type: Resource
Insufficient storage to start the transaction program instance requested by
Cause:
TP_STARTED.
If other instances of the same transaction program are active, APPN will queue the
Effect: TP_STARTED waiting for one of them to become free. Otherwise, the TP_STARTED
verb will fail with primary_rc of NAP_UNEXPECTED_SYSTEM_ERROR.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
TP name
Message: 49
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to initiate automatic session activation.
Fewer active sessions will be available on the specified mode, which may cause
Effect:
application delays or failures.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name
Message: 50
Type: PROBLEM
Cause Type: Resource
Insufficient storage to initiate session activation requested by ACTIVATE_SESSION
Cause:
verb.
Effect: ACTIVATE_SESSION will fail with NAP_ACTIVATION_FAIL_NO_RETRY
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Local LU (Alias)
Partner LU (Alias)
Mode name

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Message: 51
Type: PROBLEM
Cause Type: SNA
Bracket protocol error. This may indicate a problem in the partner LU. The sense
codes are as follows:
20080000 - partner LU attempted to start bracket after sending BIS
Cause: 20030000 - partner LU attempted to start bracket after local LU had BID for session
successfully, or unexpected RTR request received
20100000 - Received negative response to BID with sense code 088B0000 from a
partner LU who supports parallel BIS protocol error
Effect: The session will be deactivated with the specified sense code.
Action: Contact support with details of the problem.
Sense code Mode name
Local LU (Alias) Session identifier
Partner LU (Alias)
Message: 52
Type: PROBLEM
Cause Type: SNA
Attach protocol error. This may indicate a problem in the partner LU. The sense codes
are as follows .
080F6051 - Attach security protocol violation
Cause:
10086040 - sync level not supported by session, or already-verified not accepted from
partner LU
10086031 - PIP not allowed by TP
Effect: The session will be deactivated with the specified sense code.
Action: Contact support with details of the problem.
Sense code Session identifier
Local LU (Alias) Attach RU
Partner LU (Alias)
Mode name
Message: 53
Type: PROBLEM
Cause Type: SNA
Attach rejected because security information invalid. This indicates an attempt to
Cause: access a secure TP by an unknown user, or a known user who has specified and
incorrect password.
Effect: The Attach will be rejected.
Action: Use the information in the log to locate the attempted security violation.
Sense code Session identifier
Local LU (Alias) TP name
Partner LU (Alias) User identifier
Mode name Password supplied

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Message: 54
Type: PROBLEM
Cause Type: SNA
Attach rejected because the specified sync level is not supported by the specified
transaction program. This may be a mismatch in the capabilities of the originating
Cause:
transaction program and the destination transaction program, or it may simply be a
configuration error.
Effect: The Attach will be rejected.
Check the sync level supported by the specified transaction program, and check that it
matches the sync_level defined for the transaction program (using QUERY_TP). If
Action:
they match, or the transaction program is not defined, there is a mismatch between the
originating and destination transaction programs.
Sense code Session identifier
Local LU (Alias) TP name
Partner LU (Alias) Sync level
Mode name
Message: 55
Type: EXCEPTION
Cause Type: SNA
Cause: Attach rejected because the specified TP is temporarily disabled.
Effect: The Attach will be rejected.
Action: This condition is not currently supported by APPN, so this log should not occur.
Sense code Mode name
Local LU (Alias) Session identifier
Partner LU (Alias) TP name
Message: 56
Type: PROBLEM
Cause Type: SNA
Attach rejected because the specified TP is permanently disabled. This should only
Cause: occur if an application has explicitly disabled the transaction program by issuing
DEFINE_TP with enabled set to NAP_NO.
Effect: The Attach will be rejected.
If the transaction program should not be disabled, reissue DEFINE_TP with enabled
Action:
set to NAP_YES.
Sense code
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
TP name

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Message: 58
Type: PROBLEM
Cause Type: SNA
Attach rejected because security information not specified. This indicates an attempt to
Cause:
access a secure TP without specifying a user ID or password
Effect: The Attach will be rejected.
Action: Use the information in the log to locate the security mismatch
Sense code Session identifier
Local LU (Alias) TP name
Partner LU (Alias)
Mode name

Configuration Services
Message: 61
Type: PROBLEM
Cause Type: SNA
The number of XIDs received during link activation exceeded the limit defined for the
Cause: port. This could indicate an XID protocol error, or an excessively unreliable physical
media.
Effect: Link activation will fail.
Try increasing the XID activation limit (the act_xid_exchange_limit in
Action: DEFINE_PORT). If APPN is still unable to activate the link station, run a trace on the
link station or port to diagnose the problem.
Port name Port XID Limit
LS name
Adjacent CP name
XID Count
Message: 62
Type: PROBLEM
Cause Type: SNA
The number of XIDs received during non-activation exchange exceeded the limit
Cause: defined for the port. This could indicate an XID protocol error, or an excessively
unreliable physical media.
Effect: Non-activation XID exchange will fail and the link will be deactivated.
Try increasing the XID non-activation limit (the nonact_xid_exchange_limit in
Action: DEFINE_PORT). If the link still fails during non-activation XID exchanges, run a
trace on the link station or port to diagnose the problem.
Port name
LS name
Adjacent CP name
XID Count
Port XID Limit

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Message: 63
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate link.
Effect: Link activation will fail.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN
Sense code
Port name
LS name
Adjacent CP name
Message: 64
Type: PROBLEM
Cause Type: Config
An XID3 from an adjacent back-level LEN node (ie. not carrying a network name
control vector) was received and there was not a link configured to that back-level
Cause:
LEN node. An implicit link cannot be activated because the adjacent node’s CP name
is not known.
Effect: Inbound link activation will fail.
Define a link station (using DEFINE_LS) with adj_cp_type set to
Action:
NAP_BACK_LEVEL_LEN_NODE.
Sense code
Port name
LS name
Message: 65
Type: PROBLEM
Cause Type: Config
Link to back-level node not configured correctly (that is, not configured as back-level,
Cause:
or configured to expect a node identifier).
Effect: Link activation will fail.
Redefine (or define) link station (using DEFINE_LS) with back_lvl_len_end_node set
Action:
to NAP_BACK_LVL_XID3 and adj_node_id set to all zeros.
Sense code
Port name
LS name

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Message: 66
Type: PROBLEM
Cause Type: SNA
XID protocol error during activation exchange. This may indicate an interoperability
problem between this node and the adjacent node, or it may be cause by the adjacent
node resetting and restarting the exchange without sending a DISC or DM frame. The
sense codes are as follows.
0806002C -the adjacent node has changed its network name during the course of an
XID exchange
0809003A - received a null XID when an XID format 3 was expected
0809003C - prenegotiation XID received when not expected (had already received a
negotiation proceeding XID3)
0809003D - nonactivation XID received when a null XID or activation XID was
expected
08090040 - received an unexpected or invalid mode-setting command (eg. SNRM or
SABME)
08090045 - the adjacent node has stopped supporting exchange state indicators in the
middle of an XID exchange
08090046 - the adjacent node had previously indicated it did not support exchange
state indicators, but has sent a XID with exchange state indicators set
Cause: 08090047 - received XID after receiving mode-setting command (eg. SNRM or
SABME)
08090048 - received unsolicited XID from NRM secondary link station
08090049 - the adjacent node sent an XID error control vector (x’22')
08090055 - invalid VRN in TG descriptor CV of XID3
086F0000 - XID3 control vector length error 088C1000 - the adjacent node is a
network node, but did not include a product set identifier control vector in the XID3
088C0EF1 - the adjacent node is type 4 or 5, but did not include a PU name control
vector
088C0EF4 - the adjacent node has no been inconsistent in including a network name
control vector
08910004 - the network name control vector does not contain a valid network
identifier
08910005 - the network name control vector does not contain a valid CP name
0895xxyy - XID3 control vector error (xx indicates key of first control vector in error,
yy indicates . offset of error within control vector).
08960000 - control vector too long
08960001 - network name control vector is too long

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10150001 - received XID3 is too short (less than 29 bytes)


10150002 - length of received XID3 does not match length indicated in XID3
10160000 - the adjacent node indicated an invalid BIND pacing setting
10160001 - the maximum number of I-frames that the adjacent node can receive
before sending an acknowledgement is set to zero
10160003 - the maximum BTU size the adjacent node can receive is set to less than
99 bytes
10160004 - unexpected XID format
10160005 - the adjacent end node supports receipt of BIND segments, but does not
support BIND segment generation
10160006 - the adjacent end node does not support receipt of BIND segments and has
a maximum BTU size less than 265 bytes
10160007 - the adjacent network node does not support receipt of BIND segments and
has a maximum BTU size less than 521 bytes
10160008 - adjacent node has been inconsistent in its setting of networking
capabilities
10160009 - the adjacent network node supports CP-CP sessions but does not provide
CP services
1016000B - the adjacent node has selected zero as the TG number (which is invalid)
1016000C - the adjacent network node does not support BIND segment generation
Cause:
and has a maximum BTU size less than 521 bytes
1016000D - the adjacent node does not support the SDLC command/response profile
(which is the only profile supported by APPN and LEN nodes).
1016000E - product set identifier on XID3 has changed
10160010 - the ABM support indicated in sent and received XID3s is inconsistent
10160013 - the DLC type in sent and received XIDs are not in agreement
10160014 - adjacent node changed role from non-negotiable to negotiable
10160015 - the adjacent node supports BIND pacing as sender only
10160017 - after two exchanges, randomised node IDs sent by this node and adjacent
node are still identical
1016001A - the adjacent node is inconsistent in its support for parallel TGs
1016001B - the adjacent node provides or requests CP services but does not support
CP-CP sessions
1016001C - the adjacent node indicated an LS role that was not primary, secondary or
negotiable
1016001E - the adjacent node did not send its CP name in XID3 but requested CP-CP
sessions on this l.ink
10160020 - adjacent node is not type 2, 4 or 5
10160028 - adjacent node has specified an invalid error mode in its HPR Capabilities
CV
Effect: Link activation will fail.
Action: Contact support with details of the problem.
Sense code
Port name
LS name
Adjacent CP name
Byte offset
Bit offset
XID frame

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Message: 67
Type: PROBLEM
Cause Type: SNA
No free TG numbers between this node and the specified adjacent node. This should
Cause: only occur if there re already 236 parallel TGs between this node and the adjacent
node.
Effect: Link activation will fail.
Re-configuring the network to reduce the number of parallel TGs between this node
Action:
and the specified adjacent node.
Sense code
Port name
LS name
Adjacent CP name
Message: 68
Type: PROBLEM
Cause Type: SNA
XID protocol error during non-activation exchange. This may indicate an
interoperability problem between this node and the adjacent node. The sense codes are
as follows.
0809003E - activation XID received when non-activation XID expected
0809003F - adjacent node initiated a secondary-initiated non-activation XID exchange
on a link that does not support secondary-initiated non-activation XID exchanges
0809003B - received a null XID when an XID format 3 was expected
08090042 - nonactivation exchange initiation indicator not set when expected
0809004E - received a non-null XID from a secondary NRM link station, when a null
Cause:
XID was expected
10160002 - adjacent node has been inconsistent in its setting of ACTPU suppression
indicator
10160008 - adjacent node has been inconsistent in its setting of networking
capabilities
1016000B - adjacent node attempted to change TG number during nonactivation
exchange to a TG number that was already in use
10160019 - adjacent node has attempted to change its CP name when CP-CP sessions
supported on link station, or link station not quiesced
Effect: The link will be deactivated.
Run a trace on the link station or port to obtain more diagnostic information on the
Action:
problem. Contact support with details of the log and trace.
Sense code
Port name
LS name
Adjacent CP name
Byte offset
Bit offset
XID frame

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Message: 69
Type: PROBLEM
Cause Type: Config
Cause: Link to host not configured correctly (that is,configured as a link to a DSPU).
Effect: Link activation will fail.
Redefine (or define) link station (using DEFINE_LS) with adj_cp_type set to
Action:
NAP_HOST_XID3 or NAP_HOST_XID0
Sense code
Port name
LS name
Message: 70
Type: PROBLEM
Cause Type: Config
An unexpected SET_MODE (ie. received before XID exchange had completed) was
received from an adjacent host and there was not a link configured to that host. An
Cause:
implicit link cannot be activated because there is not a local PU defined to use the
link.
Effect: Inbound link activation will fail.
Define a link station (using DEFINE_LS) with adj_cp_type set to NAP_HOST_XID3
Action:
or NAP_HOST_XID0.
Sense code
Port name
LS name
Message: 71
Type: EXCEPTION
Cause Type: Config
Attempted to activate more than one TG to an adjacent node that does not support
Cause:
parallel TGs.
Effect: Link activation will fail.
Modify the configuration so that there is only one link station defined to the specified
Action: adjacent node. (Alternatively, several links to the adjacent node can be defined, but
only one can be active concurrently.)
Sense code
Port name
LS name
Adjacent CP name

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Message: 72
Type: EXCEPTION
Cause Type: Resource
Insufficient storage to perform orderly link deactivation, performing immediate
Cause:
deactivation instead.
Effect: None.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Port name
LS name
Adjacent CP name
Message: 73
Type: PROBLEM
Cause Type: Config
Conflicting requirements for error recovery between the local node and a partner node
Cause:
when attempting to activate a link that is HPR-capable.
Effect: Link will activate but will not be HPR-capable.
To allow HPR protocols to be used on the link the local and partner nodes must be
Action: able to accomodate the other’s error recovery requirement. At the minimum this will
require reconfiguration but may not always be possible.
Sense code
Port name
LS name
Adjacent CP name
Message: 74
Type: EXCEPTION
Cause Type: Resource
Insufficient storage to update ANR routing tables following deactivation of an HPR-
Cause:
capable link.
The node may not be able to free resources that are no longer required but will
Effect:
otherwise operate normally.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN
Port name
LS name
ANR Label
Adjacent CP name

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Message: 75
Type: EXCEPTION
Cause Type: Resource
Insufficient storage to update ANR routing tables following activation of an HPR-
Cause:
capable link.
HPR traffic using this ANR label will not be routed correctly, which may cause RTP
Effect:
connections to path-switch, or fail altogether.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN
Port name
LS name
ANR Label
Adjacent CP name
Message: 77
Type: PROBLEM
Cause Type: Internal
Cause: A DLC has ended abnormally.
Effect: All ports and link stations defined on the DLC will be inoperative.
Restart the DLC (using START_DLC and START_PORT). If the problem is persistent,
Action:
look for DLC specific logs giving more information on the reason for the failure.
DLC name
Message: 79
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to forward Alert generated by DLC.
Effect: Alert will be discarded.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Alert length
Alert data
Message: 82
Type: PROBLEM
Cause Type: Internal
Cause: Unable to deactivate port.
Effect: STOP_PORT verb will fail, port may not restart successfully.
If required, attempt to restart the port. If this fails, look for DLC specific logs giving
Action:
more information on the reason for the failure.
DLC name
Port name

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Message: 84
Type: PROBLEM
Cause Type: Internal
Cause: Unrecoverable DLC failure.
The DLC will be destroyed, and all ports and link stations defined on the DLC will be
Effect:
inoperative.
Restart the DLC and ports (using START_DLC and START_PORT). If these
Action: operations fail, or this problem is persistent, run a trace on the DLC and contact
support with the log and trace information.
DLC name
Diagnostic info
Message: 85
Type: EXCEPTION
Cause Type: Config
A session or application required APPN to automatically activate a link station, but the
Cause:
link station was not configured to be automatically activated.
Effect: The session or application will fail, with the specified sense code.
Either manually activate the link (using START_LS), or redefine the link to support
Action:
automatic activation (using DEFINE_LS).
Sense code
Port name
LS name
Message: 86
Type: EXCEPTION
Cause Type: SNA
A session or application required APPN to automatically activate a link station, but the
request was failed because it would have exceeded the port activation limits. This
Cause: problem usually indicates an inconsistent network topology, which may be transient
(that is, caused by a normal race condition), or permanent (indicated by logs 127 or
128).
Effect: The session or application will fail, with the specified sense code.
If possible, increase the port link-activation limits. Otherwise, check the consistency of
Action: the network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
LS name

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Message: 87
Type: EXCEPTION
Cause Type: SNA
A session required APPN to automatically activate a link station, but APPN was
unable to identify the requested link. This problem usually indicates an inconsistent
Cause:
network topology, which may be transient (that is, caused by a normal race condition),
or permanent (indicated by logs 127 or 128).
Effect: The session will fail, with the specified sense code.
Check the consistency of the network topology (network topology can be viewed
Action:
using the QUERY_NN_TOPOLOGY_* verbs).
Sense code
Adjacent CP name
TG number
Message: 88
Type: EXCEPTION
Cause Type: SNA
A session required APPN to automatically activate a dynamic link station, but the
request was failed because it would have exceeded the port activation limits. This
Cause: problem usually indicates an inconsistent network topology, which may be transient
(that is, caused by a normal race condition), or permanent (indicated by logs 127 or
128).
Effect: The session will fail, with the specified sense code.
If possible, increase the port activation limits. Otherwise, check the consistency of the
Action: network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
CN name
Message: 89
Type: EXCEPTION
Cause Type: SNA
A session required APPN to automatically activate a dynamic link station, but APPN
was unable to identify the requested connection network. This problem usually
Cause:
indicates an inconsistent network topology, which may be transient (that is, caused by
a normal race condition), or permanent (indicated by logs 127 or 128).
Effect: The session will fail, with the specified sense code.
Check the consistency of the network topology (network topology can be viewed
Action:
using the QUERY_NN_TOPOLOGY_* verbs).
Sense code
CN name

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Message: 90
Type: PROBLEM
Cause Type: Config
An incoming call was rejected because the port link-activation limits would be
Cause:
exceeded.
Effect: The link activation will fail.
Action: If possible, increase the port link-activation limits.
Port name
Message: 91
Type: PROBLEM
Cause Type: Config
Cause: The CP name on an XID3 received from an adjacent node is different to that expected
Effect: The link activation will fail.
If the received adjacent CP name is correct, correct the link station configuration using
DEFINE_LS. Depending on other aspects of the link station definition, the CP name
Action:
check can be disabled by issuing DEFINE_LS with the adj_cp_name field set to all
zeros.
Sense code
Port name
LS name
Received CP name
Message: 92
Type: PROBLEM
Cause Type: Config
Cause: The node ID on an XID3 received from a back level node is different to that expected.
Effect: The link activation will fail.
If the received node ID is correct, correct the link station configuration using
DEFINE_LS. Depending on other aspects of the link station definition, the node ID
Action:
check can be disabled by issuing DEFINE_LS with the adj_node_id field set to all
zeros.
Sense code
Port name
LS name
Received node ID

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Message: 93
Type: PROBLEM
Cause Type: Config
The node type indicated on an XID3 received from an adjacent node is different to
Cause:
that expected.
Effect: The link activation will fail.
If the received node type is correct, correct the link station configuration using
DEFINE_LS. Depending on other aspects of the link station definition, the node type
Action:
check can be disabled by issuing DEFINE_LS with the adj_node_type field set to
NAP_LEARN_NODE.
Sense code
Port name
LS name
Received node type
Message: 94
Type: PROBLEM
Cause Type: Config
Cause: Both sent and received XIDs indicate the same, non-negotiable, link station role.
Effect: The link activation will fail.
Either correct the local port definition, or the remote definition, so that the link station
Action:
roles are complementary, or at least one link station is negotiable.
Sense code
Port name
LS name
LS role
Message: 96
Type: EXCETION
Cause Type: SNA
A session or application required SNAP APPN to automatically activate a link station,
but the request was failed because it would have exceeded the maximum number of
Cause: concurrently active outbound links allowed for the owning port. This number is the
total link-activation limit minus the inbound link-activation limit (that part of the total
limit reserved for active inbound links).
Effect: The session or application will fail, with the specified sense code.
If possible, increase the port link-activation limits. Otherwise, check the consistency of
Action: the network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
LS name
Outbound link count
Total link-activation limit
Inbound link-activation limit

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Message: 97
Type: EXCETION
Cause Type: SNA
A session required SNAP APPN to automatically activate a dynamic link station, but
the request was failed because it would have exceeded the port total link-activation
Cause: limit. This problem usually indicates an inconsistent network topology, which may be
transient (that is, caused by a normal race condition), or permanent (indicated by logs
127 or 128).
Effect: The session or application will fail, with the specified sense code.
If possible, increase the port activation limits. Otherwise, check the consistency of the
Action: network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
CN name
Total link-activation limit
Inbound link count
Outbound link count
Message: 98
Type: EXCETION
Cause Type: SNA
A session required SNAP APPN to automatically activate a dynamic link station, but
the request was failed because it would have exceeded the maximum number of
concurrently active outbound links allowed for the owning port. This number is the
total link-activation limit minus the inbound link-activation limit (that part of the total
Cause:
limit reserved for active inbound links).
This problem usually indicates an inconsistent network topology, which may be
transient (that is, caused by a normal race condition), or permanent (indicated by logs
127 or 128).
Effect: The session or application will fail, with the specified sense code.
If possible, increase the port activation limits. Otherwise, check the consistency of the
Action: network topology (network topology can be viewed using the
QUERY_NN_TOPOLOGY_* verbs).
Sense code
Port name
CN name
Outbound link count
Total link-activation limit
Inbound link-activation limit
Message: 99
Type: AUDIT
Cause: A non-APPN link station to an upstream host has been successfully started.
Port name
LS name
Host PU name

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Message: 100
Type: AUDIT
Cause: A non-APPN link station to a downstream PU has been successfully started.
Port name
LS name
DSPU name
Message: 101
Type: AUDIT
Cause: A non-APPN link station to an upstream host has been successfully stopped.
LS name
Port name
Host PU name
Message: 102
Type: AUDIT
Cause: A non-APPN link station to a downstream PU has been successfully stopped.
Port name
LS name
DSPU name
Message: 103
Type: EXCETION
Cause Type: SNA
A locally initiated dependent session activation request required SNAP APPN to
automatically activate a link to a specified PU name, but SNAP APPN was unable to
Cause:
identify the a link to the PU. This problem indicates an inconsistent local
configuration which is transient and is caused by a recent modification.
Effect: The session or application will fail, with the specified sense code.
Check the consistency of the local configuration (link definitions can be viewed using
Action:
the QUERY_LS verb).
PU name
Sense code
Message: 104
Type: AUDIT
Cause: An APPN Link Station has been successfully started
Port name
LS name
Adjacent CP name
Adjacent CP type
TG number
Last TG number

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Message: 110
Type: AUDIT
Cause Type: Config
Cause: Remote activation of LS has been disabled.
Effect: Incoming call is rejected.
Re-enable remote activation of this LS by issuing a START_LS with the
Action: NAP_REMOTE_ACT bit turned on in the enable field, or re-define the link station
using DEFINE_LS
Port name
LS name
Message: 111
Type: PROBLEM
Cause Type: Resource
Intra-node session support ended abnormally. This should only occur because of a
Cause:
shortage of available storage.
Any active intra-node sessions will fail, and no more intra-node sessions will be
Effect:
activatable.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Message: 112
Type: EXCEPTION
Cause Type: SNA
A session required APPN to automatically activate a dynamic link station, but APPN
was unable to identify the requested connection network TG. This problem usually
Cause:
indicates an inconsistent network topology, which may be transient (that is, caused by
a normal race condition), or permanent (indicated by logs 127 or 128).
Effect: The session will fail, with the specified sense code.
Check the consistency of the network topology (network topology can be viewed
Action:
using the QUERY_NN_TOPOLOGY_* verbs).
Sense code
CN name
TG number
Message: 114
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to generate link Alert.
Effect: Alert will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Port name
LS name
Adjacent CP name

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Message: 115
Type: AUDIT
Cause: A Link Station has been successfully started.
Port name
LS name
Adjacent CP name
Adjacent CP type
TG number
Last TG number
HPR support
ANR label
Link level error recovery
Adjacent RTP support
Message: 116
Type: AUDIT
Cause: A Link Station has been successfully stopped.
Port name
LS name
Adjacent CP name
Adjacent CP type
TG number
Message: 117
Type: AUDIT
Cause: A DLC has been successfully started.
DLC name
Message: 118
Type: AUDIT
Cause: A DLC has been successfully stopped.
DLC name
Message: 119
Type: AUDIT
Cause: A Port has been successfully started.
DLC name
Port name
Message: 120
Type: AUDIT
Cause: A Port has been successfully stopped.
DLC name
Port name

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Message: 121
Type: EXCEPTION
Cause Type: Config
This network node requested CP-CP sessions on the specified link to an adjacent
Cause: network node, but the adjacent node is not configured to support CP-CP sessions on
the link.
Effect: CP-CP sessions will not be established.
Correct the configuration mismatch, either by removing CP-CP sessions support from
Action: the local link station definition (using DEFINE_LS), or by adding it to the adjacent
node’s link station definition.
Port name
LS name
Adjacent CP name
Message: 122
Type: PROBLEM
Cause Type: Resource
A DLC could not be started either because of insufficientresources, or because the
Cause:
specified DLC type is not supported.
Effect: The DLC is inoperative.
If the DLC type is supported, then either decrease the system load (for example, by
Action:
reducing the number of active sessions, or make more storage available to APPN.
DLC name
DLC type
Message: 123
Type: PROBLEM
Cause Type: Config
The specified link station is configured with a pre-defined TG number but the adjacent
Cause:
node has sent a different non-zero TG number.
Effect: Link activation will fail.
Correct mismatched TG number configuration at this node (using DEFINE_LS) or at
Action:
adjacent node.
Sense code
Port name
LS name
Adjacent CP name
Received TG number
Pre-defined TG number

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Message: 124
Type: PROBLEM
Cause Type: Config
Adjacent node has attempted to use a TG number for this link which is already pre-
Cause:
defined on another link station.
Effect: Link activation will fail.
Correct mismatched TG number configuration at this node (using DEFINE_LS) or at
Action:
adjacent node.
Sense code
Port name
LS name
Adjacent CP name
Received TG number
Pre-defined LS name
Message: 125
Type: PROBLEM
Cause Type: SNA
Adjacent node has attempted to use a TG number for this link which is already in use
Cause:
by another link station. This may indicate an interoperability problem.
Effect: Link activation will fail.
Run a trace on the link station or port to get more diagnostic information on the
Action:
problem, and contact support with the log and trace.
Sense code
Port name
LS name
Adjacent CP name
Received TG number
Conflicting LS name
Message: 126
Type: AUDIT
Cause Type: SNA
Cause: An adjacent node has changed its CP name.
Port name
LS name
Previous CP name
Current CP Name
Previous TG number
Current TG number

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Message: 127
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to update topology database with link station information
Topology will be inconsistent, which may result in unexpected session activation
Effect:
failures (typically with sense codes 8014xxxx, 0806002B, or 08500001).
Either decrease the system load (for example, by reducing the number of active
sessions), or make more storage available to APPN. Cycling the specified link station
Action:
(ie. either activating then deactivating, or deactivating then activating) may clear the
condition.
Port name
LS name
Adjacent CP name
TG number
Message: 128
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to update topology database with connection network information.
Topology will be inconsistent, which may result in unexpected session activation
Effect:
failures (typically with sense codes 8014xxxx, 0806002B, or 08500001).
Either decrease the system load (for example, by reducing the number of active
sessions), or make more storage available to APPN. Cycling the specified port (ie.
Action:
either activating then deactivating, or deactivating then activating) may clear the
condition.
Port name
CN name
TG number
Message: 129
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to enable intra-node sessions.
Effect: Intra-node session cannot be activated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

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Presentation Services
Message: 131
Type: PROBLEM
Cause Type: SNA
Attach rejected because the specified conversation type is not supported by the
specified transaction program. This may be a mismatch in the capabilities of the
Cause:
originating transaction program and the destination transaction program, or it may
simply be a configuration error.
Effect: The Attach will be rejected.
Check the conversation type or types supported by the specified transaction program,
and check that this matches the conversation type supported defined for the transaction
Action:
program (using QUERY_TP). If they match, or the transaction program is not defined,
there is a mismatch between the originating and destination transaction programs.
Sense code
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
TP name
Conversation type
Message: 133
Type: PROBLEM
Cause Type: SNA
The session being used by a conversation has been deactivated because of a protocol
Cause:
error, causing the conversation to fail.
The conversation will be terminated, either by an APPC primary_rc of
Effect: NAP_CONV_FAILURE_NO_RETRY, or a CPI-C return_code of
CM_RESOURCE_FAILURE_NO_RETRY.
This log gives information on which TPs and conversation havebeen affected by a
protocol error on a session. Other, more specific problem or exception logs give more
Action:
information on the protocol error. Use the Session identifier to correlate this log with
other related logs.
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier

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Message: 134
Type: PROBLEM
Cause Type: SNA
The session being used by a conversation has been deactivated because of a session
Cause:
outage, causing the conversation to fail.
The conversation will be terminated, either by an APPC primary_rc of
Effect: NAP_CONV_FAILURE_RETRY, or a CPI-C return_code of
CM_RESOURCE_FAILURE_RETRY.
This log gives information on which TPs and conversation have been affected by a
session outage. Other, more specific, problem or exception logs give more information
Action:
on the reason for the session outage. Use the Session identifier to correlate this log
with other related logs.
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Message: 135
Type: EXCEPTION
Cause Type: SNA
APPN detected a protocol error on an APPC conversation. Sense codes are as follows.
10010000 - invalid GDS logical length
FMH7 or log data mismatch (for example, FMH7 not received when expected, or log
Cause: data truncated, or CEB not set on FMH7 when expected)
10086000 - eceived FMH but not FMH7
1008200E - FMH7 format error (log data concatenation not valid)
1008200A - FMH7 received with no sense data (sense data is zero)
The conversation will be terminated, either by an APPC primary_rc of
Effect: NAP_CONV_FAILURE_NO_RETRY, or a CPI-C return_code of
CM_RESOURCE_FAILURE_NO_RETRY, and the session deactivated.
Report the protocol error to partner LU support. If additional diagnostic information is
Action: required, run a link trace (the session identifier can be used to correlate this log to
other logs which contain the appropriate link station name).
Sense code
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Half Session

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Message: 137
Type: EXCEPTION
Cause Type: External
The partner TP issued a [MC_]SEND_ERROR verb. Either the conversation with the
Cause:
partner TP could not be established, or an error state was generated by the partner TP.
A new conversation will fail to begin, or an existing one will experience a problem.
Effect: Subsequent recovery or termination of the conversation will be determined by the
applications.
Check that both the local TP and the partner TP exist, are correctly named, and are
Action:
working properly.
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Error data received
Message: 138
Type: EXCEPTION
Cause Type: External
The local TP issued a [MC_]SEND_ERROR verb. Either a conversation with the local
Cause:
TP could not be established, or an error state was generated by the local TP
A new conversation will fail to begin, or an existing one will experience a problem.
Effect: Subsequent recovery or termination of the conversation will be determined by the
applications
Check that both the local TP and the partner TP exist, are correctly named, and are
Action:
working properly
TP name
TP identifier
Conversation identifier
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Error data sent

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Message: 150
Type: EXCEPTION
Cause Type: Config
CRV exchange failed. This indicates the cryptography keys configured at this LU and
Cause:
the partner LU are inconsistent.
Effect: Session will be deactivated with the specified sense code (08350001).
Use information on the session deactivated problem log (log 271) to identify the local
Action:
LU and partner LU, and correct the mismatch in cryptography keys.
Sense code
FQPCID
Message: 151
Type: EXCEPTION
Cause Type: SNA
LU6.2 session state error. This may indicate an nteroperability problem. Sense codes
are as follows.
20020000 -chaining sequence error
20030000 -bracket state error
20040000 -received normal flow request when half-duplex flip-flop state not receive
200A0000 -immediate request mode violated by partner LU
200B0000 -queued response indicator invalid
Cause:
200E0000 -unexpected SIGNAL response
200F0000 -received unexpected response
20120000 -unexpected sense code on negative response
40040000 -received RQE,BB,CEB chain from contention loser
40110000 -RU category of response doesn’t match request
40120000 -request code of response doesn’t match request
40210000 -QRI setting on response doesn’t match request
Effect: The session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code
LS name
LFSID
FQPCID

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Message: 153
Type: EXCEPTION
Cause Type: SNA
LU6.2 session format error. This may indicate an interoperability problem. Sense
codes are as follows.
080F6051 -security error (FMH12 error)
10030000 -function not supported (unrecognised request code)
10050000 -SIGNAL or LUSTAT request too short
10084001 -invalid FM header type (not 5, 7 or 12)
40030000 -BB not allowed
40040000 -CEB or EB not allowed
40070000 -definite response not allowed
40090000 -CD not allowed
400B0000 -chaining error
Cause: 400C0000 -bracket error
400F0000 -incorrect use of format indicator (FI)
40100000 -alternate code not supported
40110000 -incorrect specification of RU category
40120000 -incorrect specification of request code
40130000 -incorrect specification of SDI and RTI
40140000 -incorrect use of DR1I, DR2I and ERI
40150000 -incorrect use of QRI
40160000 -incorrect use of EDI
40170000 -incorrect use of PDI
40180000 -incorrect setting of QRI with bidder’s BB
40190000 -incorrect indicators with last-in-chain request
Effect: The session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code TH
LS name RH
LFSID RU
FQPCID
Message: 154
Type: EXCEPTION
Cause Type: SNA
LU6.2 response correlation error. This may indicate an interoperability problem. Sense
Cause: codes are as follows.
200E0000 - uncorrelated positive response, or uncorrelated RTR response
Effect: Session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code TH
LS name RH
LFSID RU
FQPCID

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Message: 155
Type: EXCEPTION
Cause Type: Resources
Cause: LU6.2 session ended abnormally because of insufficient storage.
Effect: Session will be deactivated with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
LFSID
FQPCID
Message: 156
Type: EXCEPTION
Cause Type: SNA
Protocol error during CRV exchange. This indicates a possible interoperability
problem. Sense codes are as follows.
0090000 -CRV request received from secondary LU, or CRV response received from
primary LU, or RV not received when expected .
10020000 -CRV RU too short
400F0000 -CRV with FI not set
400B0000 -CRV chain indicators not set to BC, EC
40140000 -CRV not RQD1
Cause: 40110000 -CRV not expedited
40150000 -CRV with QRI not set
40080000 -CRV with PI set
400C0000 -CRV request with BBI, EBI or CEBI set
400D0000 -CRV request with CDI set
40100000 -CRV request with CSI set to CODE1
40160000 -CRV request with EDI set
40170000 -CRV request with PDI set
40130000 -CRV response RTI and SDI inconsistent
Effect: Session will be deactivated with specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. Run a trace on the specified link station, and contact support with the
log and trace.
Sense code
LS name
LFSID
FQPCID

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Message: 170
Type: EXCEPTION
Cause Type: SNA
Session pacing error. This may indicate an interoperability problem. Sense codes are
as follows.
20110000 -sender has overrun pacing window, or PI not set on first RU of window
20110001 -unexpected IPM
Cause:
20110002 -PI set on other than first RU in window
20110003 -invalid pacing response
10010003 -invalid IPM format
10020000 -RU length error
Effect: The session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code
LS name
LFSID
TH
RH
RU
Message: 171
Type: EXCEPTION
Cause Type: SNA
Session segmentation error. This may indicate an interoperability problem. Sense
codes are as follows.
Cause:
80070000 -segmenting error
80070001 -segmentation not supported on this link
Effect: The session will be deactivated with the specified sense code.
Use information on the session deactivated problem log (271) to identify the local LU
Action: and partner LU. If required, run a trace on the specified link station and contact
support with the log and trace.
Sense code
LS name
LFSID
TH
RH
RU

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Path Control
Message: 180
Type: EXCEPTION
Cause Type: SNA
Unable to route intra-node session data. This usually indicates a race condition when
Cause:
an intra-node session is deactivating.
Effect: None.
Action: None.
LFSID
Message: 184
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to generate Alert to report invalid received data.
Effect: Alert is not generated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code TH
LS name BIU
LFSID
Message: 185
Type: EXCEPTION
Cause Type: SNA
Unable to route inter-node session data. This usually indicates a race condition when
Cause:
an inter-node session is deactivating.
Effect: None.
Action: None.
LS name
LFSID
Message: 189
Type: EXCEPTION
Cause Type: SNA
Failed to forward an HPR Network Layer Packet because the ANR label could not be
matched to an outgoing link. This is usually a normal race condition when an HPR-
Cause:
capable link is deactivated, although it may also be caused by an earlier resource
shortage (look for log 192).
Effect: An RTP connection will attempt to path switch, or may fail.
Use QUERY_LS to look for an active HPR-capable link with the specified ANR label.
If there is one, then the problem has been caused by a storage shortage. Either
Action:
decrease the system load (for example, by reducing the number of active sessions, or
make more storage available to APPN.
LS name
ANR label
Network header

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Message: 190
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to start link-inactivity timer.
Effect: Limited resource link will not be automatically deactivated.
If the link is idle (that is, not being used by any sessions), deactivate it using
Action:
STOP_LS.
LS name
Message: 191
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to forward HPR Network Layer Packet.
NLP will be discarded. If this error occurs frequently, it may cause RTP connections
Effect:
to path-switch or fail altogether.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
LS name
Network header
Message: 192
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to register ANR label.
HPR traffic using this ANR label will not be routed correctly, which may cause RTP
Effect:
connections to path-switch, or fail altogether.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
LS name
ANR label

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Node Operator Facility


Message: 252
Type: AUDIT
Cause: Node has been successfully started.
CP name (Alias) Node info
Node type
Message: 253
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to start APPN.
Effect: APPN was not started.
Action: Make more storage available to APPN.
CP name (Alias) Node info
Node type
Message: 254
Type: AUDIT
Cause: Node has been successfully stopped.
CP name (Alias) Node info
Node type
Message: 257
Type: PROBLEM
Cause Type: Config
Cause: Failed to dynamically load an APPC transaction program or CPI-C application.
Effect: The received Attach will be failed with the specified sense code.
Check for errors in the configured attach_routing data (using QUERY_LOCAL_LU)
Action:
and TP characteristics (using QUERY_TP)
Sense code
LU alias
TP name
Message: 260
Type: PROBLEM
Cause Type: SNA
Cause: Insufficient storage to process received ACTLU
LU-SSCP session will not be started (an ACTLU -ve response with the specified sense
Effect:
code is sent).
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code ACTLU RU
PU name
NAU address

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Message: 261
Type: PROBLEM
Cause Type: Config
ACTLU received for LU which is not defined locally, and implicit LU definition is not
Cause: supported. This typically indicates a mismatch between this node and the host
configuration.
Effect: LU-SSCP session is not activated (ACTLU is rejected with specified sense code).
Either define the LU locally (using DEFINE_LOCAL_LU DEFINE_LU_0_TO_3 or
Action: DEFINE_LU_0_TO_3_RANGE), remove the LUfrom the host configuration, or
configure support for implicitLU definition (using START_NODE)
Sense code
PU name
NAU address
ACTLU RU

Session Manager
Message: 270
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to define a new LU type 6.2.
Effect: DEFINE_LU or START_NODE will fail.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
LU name (Alias)
Message: 271
Type: PROBLEM
Cause Type: SNA
Cause: Fatal error detected on LU6.2 session.
Effect: Session will be deactivated with specified sense code.
This log gives additional information on the failed session, but is preceded by an
Action: exception log (150, 151, 153, 154, 155 or 156) giving more specific information about
the fatal error.
Sense code
Local LU name
Partner LU name
Mode name
LS name
LFSID
Session identifier

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Message: 275
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate LU6.2 session.
Effect: Session activation will fail with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Local LU name
Partner LU name
Mode name
Session identifier
Message: 280
Type: PROBLEM
Cause Type: SNA
Format error in received LU6.2 BIND request. Sense codes are as follows.
0835xxxx -parameter error at offset xxxx in BIND RU
Cause:
088C6000 FQPCID not included in extended BIND
083B0000 invalid FQPCID format
Effect: Session activation will fail with specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Error offset
BIND RU
Message: 281
Type: PROBLEM
Cause Type: SNA
Format error in received LU6.2 BIND response. Sense codes are as follows.
Cause:
0835xxxx - parameter error at offset xxxx in BIND RU
Effect: Session activation will fail with specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Partner LU name
Error offset
RSP(BIND) RU

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Message: 282
Type: PROBLEM
Cause Type: SNA
LU-mode session limit exceeded. This problem normally should not occur, since the
session limits are negotiated with a CNOS exchange prior to sessions being activated.
Cause: However, this og can also be caused by a normal race condition when the session
limits are reset, or when this node has been restarted after having previously had
sessions with this partner LU.
Effect: Session activation will fail with specified sense code.
If problem persists, check the session limits and active session counts on the specified
Action:
local LU, partner LU, mode using QUERY_MODE.
Sense code
Local LU name
Partner LU name
Mode name
Active session count
LU-mode session limit
Message: 283
Type: EXCEPTION
Cause Type: SNA
BIND race with single-session partner LU. This is a normal network race condition.
Cause: The race is resolved in favour of the LU with the higher name. In this case the partner
LU lost the race.
Effect: Session activation will fail with specified sense code.
Action: None.
Sense code
Local LU name
Partner LU name
Mode name
Message: 284
Type: PROBLEM
Cause Type: SNA
Detected consistency errors in received BIND request. This may indicate an
interoperability problem. Sense codes are as follows.
Cause:
0835xxxx -parameter error at offset xxxx in BIND RU
080F6051 -security error
Effect: Session activation will fail with specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Partner LU name
Error offset
BIND RU

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Message: 285
Type: PROBLEM
Cause Type: SNA
Detected consistency errors in received BIND response. This may indicate an
interoperability problem. Sense codes are as follows
Cause:
0835xxxx -parameter error at offset xxxx in BIND RU
080F6051 -security error
Effect: Session will be deactivated with specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Partner LU name
Error offset
RSP(BIND) RU
Message: 286
Type: PROBLEM
Cause Type: SNA
Format error in received UNBIND request. This may indicate an interoperability
problem. Sense codes are as follows.
0835xxxx -parameter error at offset xxxx in UNBIND RU
Cause:
0895xxyy -format error in control vector, where xx is key of control vector, and yy is
offset into control vector of byte in error
10020000 -RU length error
Effect: None (session will still be deactivated).
Action: Contact support with details of the problem.
Sense code
Local LU name
Error offset
UNBIND RU
Message: 288
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received BIND response. This is probably caused by a normal race
condition (a BIND request, followed immediately by an UNBIND request and then by
Cause:
another BIND request using the same LFSID - the response to the first BIND request
will not be correlated).
Effect: None (BIND response will be discarded).
Action: None.
Sense code
Local LU name
Error offset
RSP(BIND) RU

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Message: 290
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received INIT-SELF response. This is a normal race condition
Cause:
(caused by the session being deactivated before the INIT-SELF response has arrived).
Effect: None (response is discarded).
Action: None.
Sense code
Local LU name
Message: 291
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received UNBIND request. This is a normal race condition (caused
Cause:
by UNBIND requests crossing).
Effect: None (will send a +ve response to UNBIND).
Action: None.
Local LU name
UNBIND RU
Message: 300
Type: EXCEPTION
Cause Type: SNA
Cause: ACTLU received when LU already &quot;active&quot;.
Effect: ACTLU will be rejected with specified sense code.
Run a trace on the link station corresponding to the specified PU name. Contact host
Action:
support with details of the problem.
Sense code
Local LU name
PU name
NAU address
Message: 301
Type: PROBLEM
Cause Type: SNA
Cause: Insufficient storage to activate LU-SSCP session.
Effect: ACTLU will be rejected with specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Local LU name
PU name
NAU address

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Message: 302
Type: EXCEPTION
Cause Type: SNA
Unable to activate a new session since it would exceed the LU-mode session limits.
Cause:
This problem is a normal race condition, and so should occur infrequently.
Session activation will fail with specified sense code (which may cause ALLOCATE,
Effect:
MC_ALLOCATE or CMALLC requests to fail)
Action: None.
Sense code
Local LU name
Partner LU name
Mode name
Session polarity
Contention winner sessions
Contention loser sessions
Session limit
Min contention winner limit
Min contention loser limit
Message: 303
Type: PROBLEM
Cause Type: SNA
Cause: Insufficient storage to reassemble received BIND response.
Effect: Session will be deactivated with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Local LU name
Message: 304
Type: PROBLEM
Cause Type: SNA
Cause: Partner LU name on received BIND request is badly formed.
Effect: Session activation will fail with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Local LU name
Partner LU name

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Message: 305
Type: PROBLEM
Cause Type: SNA
Cause: Mode name on received BIND request is unrecognized.
Effect: Session activation will fail with the specified sense code.
Either modify the partner LU configuration so it does not attempt to use the
Action:
unrecognized mode, or define the mode at this node (using DEFINE_MODE).
Sense code
Local LU name
Partner LU name
Mode name
Message: 306
Type: PROBLEM
Cause Type: SNA
Unable to activate session to single session partner LU, because there is already an
active session on another mode. This usually indicates contention between two or
Cause:
more APPC transaction programs or CPI-C applications for the same dependent
LU6.2.
Session activation will fail with specified sense code (which may cause ALLOCATE,
Effect:
MC_ALLOCATE or CMALLC requests to fail).
Action: Modify the transaction programs and/or applications to use separate LUs.
Sense code
Local LU name
Partner LU name
Requested mode
Active mode
Message: 307
Type: AUDIT
Comment: An LU6.2 session has been activated.
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
Session polarity
Session type
LS name
LFSID

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Message: 308
Type: AUDIT
Comment: An LU6.2 session has been deactivated.
Sense code
Local LU (Alias)
Partner LU (Alias)
Mode name
Session identifier
LS name
LFSID
Message: 310
Type: EXCEPTION
Cause Type: SNA
LU-mode session limit exceeded - BIND race. This is normal race condition caused
by both the local LU and partner LU attempting to activate the last session on the
Cause:
mode simultaneously. The race will be resolved in favour of the node with the higher
name. In this case the partner LU has lost the race.
Effect: Session activation will fail with specified sense code.
Action: None.
Sense code
Local LU name
Partner LU name
Mode name
Active session count
Pending session count
LU-mode session limit
Message: 311
Type: PROBLEM
Cause Type: SNA
FQPCID collision. The FQPCID specified on a received BIND request matches the
FQCPID being used for an existing active session. This can be caused by a collision
Cause:
in the hashing algorithm used to generate an FQPCID, or it may indicate a problem in
the node generating the FQPCID.
Effect: Session activation will fail with specified sense code.
Action: If problem is persistent or occurs often, contact support with details of the problem
Sense code
Local LU name
Partner LU name
Mode name
PCID

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Message: 312
Type: PROBLEM
Cause Type: SNA
Session identifier collision. The session identifier specified on a received BIND
Cause:
request matches the session identifier being an existing active session.
Effect: Session activation will fail with specified sense code.
Action: If problem is persistent or occurs often, contact support with details of the problem.
Sense code
Local LU name
Partner LU name
Mode name
Session identifier
Message: 313
Type: AUDIT
Comment: An LU-SSCP session has been activated for LU type 6.2.
PU name
NAU address
LU name
Message: 314
Type: AUDIT
Comment: An LU-SSCP session has been deactivated for LU type 6.2.
PU name
NAU address
LU name
Message: 315
Type: PROBLEM
Cause Type: SNA/Config
LU-LU verification protocol mismatch. The partner LU requested that the basic
protocol is used when the local LU runs only the enhanced protocol with the partner
LU. The local LU may be configured to run only the enhanced protocol with partner
LU or it may be configured to run either protocol with the partner LU and has
Cause: determined that the partner LU can the enhanced protocol.
This is either
(i) a mismatch in
(ii) a migration problem
(iii) a security attack.
Effect: Session activation will fail.
Check the identity of the partner LU. If the problem is
(i) reconfigure the verification protocol that the local LU uses with the partner LU
using the verb DEFINE_LU_LU_PASSWORD or reconfigure the verification protocol
Action:
that the partner LU uses at the partner
(ii) upgrade the software at the partner LU’s location
(iii) investigate the security attack.

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Local LU (Alias)
Partner LU (Alias)
Sense Code
Message: 316
Type: PROBLEM
Cause Type: SNA/Config
LU-LU verification failed. The partner LU has sent an response to a challenge sent by
Cause:
a local LU. This is either a mismatch in configuration or a security attack.
Effect: Session activation will fail.
Check the identity of the partner LU. If this is a mismatch in configuration then
reconfigure the password either at the LU using the verb
Action:
DEFINE_LU_LU_PASSWORD or at the partner (or at both LUs), so that both LUs
have the same password.
Local LU (Alias)
Partner LU (Alias)
Sense Code
Message: 317
Type: PROBLEM
Cause Type: External
Duplicate random data received. A list is kept of all random data sent as challenges by
Cause: the local LU. Receiving duplicate random data from a partner LU should be a rare
event, and is evidence of a security attack.
Effect: Session activation will fail.
Check the identity of the partner LU. Check that the random number generators
Action: available to the local and partner LUs good quality (and therefore unlikely to generate
matching data). Investigate recurrences of this problem as security attacks.
Local LU (Alias)
Partner LU (Alias)
Sense Code

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Message: 318
Type: EXCEPTION
Cause Type: SNA
BIND(-RSP) received in response to a BIND request. This may indicate a
configuration error, or a protocol error.Common sense codes which typically indicate a
configuration error or a normal race condition include
0805xxxx - the session could not be activated as session activation limits have been
reached
08060014 - the partner LU is not known
0806xxxx - the BIND specified a resource which is not known
080Fxxxx - security authorization failed
0821xxxx - the BIND supplied an invalid session parameter
Cause: 0835xxxx - parameter error in BIND RU at offset xxxx
Other sense codes include
0812xxxx - session activation failed due to resource shortage at the remote node
083Bxxxx - invalid PCID in BIND RU
0852xxxx - duplicate session activation request
0861xxxx - invalid COS name in BIND RU
088Cxxxx - control vector or subfield missing from BIND RU
0895xxxx - BIND RU contained a control vector that was in error
0896xxxx - BIND RU contained a control vector that was too long

Effect: Session activation will fail with the specified sense code.
If the sense code indicates a configuration error, check for inconsistencies between the
configuration at the local LU and the configuration at the partner LU. If the
Action:
configuration is consistent and the problem persists, contact support with details of the
problem.
Sense code
Local LU name
Partner LU name
Mode Name
BIND RU

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Message: 319
Type: EXCEPTION
Cause Type: SNA
UNBIND request received in response to a BIND request. This may indicate a
configuration error, or a protocol error.Common sense codes which typically indicate a
configuration error or a normal race condition include
0805xxxx - the session could not be activated as session activation limits have been
reached
08060014 - the partner LU is not known
0806xxxx - the BIND specified a resource which is not known
080Fxxxx - security authorization failed
0821xxxx - the BIND supplied an invalid session parameter
Cause:
0835xxxx - parameter error in BIND RU at offset xxxx
Other sense codes include
0812xxxx - session activation failed due to resource shortage at the remote node
083Bxxxx - invalid PCID in BIND RU
0852xxxx - duplicate session activation request
0861xxxx - invalid COS name in BIND RU
088Cxxxx - control vector or subfield missing from BIND RU
0895xxxx - BIND RU contained a control vector that was in error
0896xxxx - BIND RU contained a control vector that was too long
Effect: Session activation will fail with the specified sense code.
If the sense code indicates a configuration error, check for inconsistencies between the
configuration at the local LU and the configuration at the partner LU. If the
Action:
configuration is consistent and the problem persists, contact support with details of the
problem.
Sense code
Local LU name
Partner LU name
Mode Name
BIND RU
UNBIND RU

Address Space Manager


Message: 320
Type: PROBLEM
Cause Type: Config
Received BIND request directed at this node (that is, either without an RSCV, or at
Cause: the last hop on the RSCV) with an unrecognised secondary LU name. This usually
indicates a configuration error at the primary LU.
Effect: Session activation will fail with the specified sense code.
Correct primary LU configuration to access a secondary LU that is defined on this
Action:
node (QUERY_LOCAL_LU will provide a list).
Sense code
Secondary LU name
BIND RU

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Message: 322
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to generate Alert to report a BIND segmentation or pacing error.
Effect: The Alert will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
Message: 323
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to process received BIND request.
Effect: The BIND will be rejected with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
LFSID
BIND RU
Message: 324
Type: PROBLEM
Cause Type: SNA
ACTPU, ACTLU, DACTPU or DACTLU received over a link on which dependent
Cause:
LUs are not supported. This may indicate an interoperability problem.
Effect: Request will be rejected with the specified sense code.
Action: Contact support with details of the problem.
Sense code
LS name
LFSID
RU
Message: 331
Type: PROBLEM
Cause Type: SNA
Received BIND request with badly formed secondary LU name. This may indicate an
Cause:
interoperability problem.
Effect: Session activation will fail with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Secondary LU name
BIND RU

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Message: 332
Type: PROBLEM
Cause Type: SNA
Received BIND request where network identifier of secondary LU does not match
Cause:
local network identifier.
Effect: Session activation will fail with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Secondary LU name
Local network ID
Primary LU name
BIND RU
Message: 335
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to deactivate a link.
Effect: The link will not be deactivated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
Message: 338
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received BIND response. This is a normal race condition, caused
Cause:
by a BIND being followed immediately by an UNBIND for the same session.
Effect: BIND response is discarded.
Action: None.
LS name
LFSID
RSP(BIND) RU

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Message: 339
Type: PROBLEM
Cause Type: SNA
Received BIND using LFSID that is already in use. This is usually caused by a race
condition (a BIND, UNBIND, BIND sequence all using the same LFSID, where the
Cause: second BIND overtakes the UNBIND). Nodes at the current level of APPN contain
‘LFSID ageing’ processing to minimise the changes of this race condition, but some
older implementations may not support this processing.
Effect: BIND will be rejected with specified sense code.
If problem is persistent, or occurs frequently, contact support with details of the
Action:
problem.
Sense code
LS name
LFSID
BIND RU
Message: 342
Type: PROBLEM
Cause Type: SNA
Session control request received with invalid local form session identifier (that is, the
Cause: LFSID is not in a range appropriate for the request). This may indicate an
interoperability problem.
Effect: Request will be rejected with the specified sense code.
Action: Contact support with details of the problem.
Sense code
LS name
LFSID
RU
Message: 344
Type: PROBLEM
Cause Type: Resource
Insufficient storage to create local form session identifier routing table for a link
Cause:
station.
Effect: Link activation will fail.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

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Message: 345
Type: EXCEPTION
Cause Type: Resource
Cause: Unable to extend local form session identifier routing table.
Effect: Session activation will fail with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LS name
Message: 346
Type: EXCEPTION
An independent LU-LU session has been deactivated because the local LU has been
Cause:
deleted.
Effect: None.
Action: None.
Local LU name LFSID
LS name
Message: 347
Type: PROBLEM
Cause Type: SNA
Detected fatal BIND or UNBIND protocol error. This may indicate an interoperability
problem. Sense codes are as follows.
20110000 -BIND pacing window overrun, or PI not set when expected
20110001 -unexpected solicited BIND IPM
20110002 -PI set when not expected
20110003 -pacing response not IPM
Cause: 10020000 -RU (BIND, UNBIND or BIND IPM) length error
10010003 -BIND IPM format error
80070000 -BIND or RSP(BIND) segment out of sequence, or segmented UNBIND or
RSP(UNBIND)
80070002 -BIND or RSP(BIND) segments interleaved
800F0000 -LFSID incorrect for SC request
800F0001 -ODAI incorrect
Effect: Link will be deactivated.
Action: Contact support with details of the problem.
Sense code
LS name
Message: 348
Type: PROBLEM
Cause Type: SNA
Received BIND IPM on link where adaptive BIND pacing is not supported. This may
Cause:
indicate an interoperability problem.
Effect: BIND IPM will be discarded.
Action: Contact support with details of the problem.
LS name

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Message: 349
Type: EXCEPTION
Cause: A dependent LU-LU session has been deactivated because the LU has been deleted.
Effect: None.
Action: None.
PU name
NAU address
LFSID

Management Service
Message: 353
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to deliver MDS_MU to a registered application.
Effect: The MU will be returned to the sender indicating a resource shortage error.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
MS application name
Message: 355
Type: EXCEPTION
Cause Type: Resource
The system was unable to allocate memory to process an incoming
Cause:
TRANSFER_MS_DATA or SEND_MDS_MU or register signal.
Effect: The signal will be returned to the sender noting the resource shortage error.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 356
Type: EXCEPTION
Cause Type: Resource
The system was unable to add the product set id or the date time stamp requested due
Cause:
to either memory shortage or the addition causing an NMVT to exceed maximum size.
Effect: Additions will not be made to the signal.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 357
Type: AUDIT
Comment: TRANSFER_MS_DATA/SEND_MDS_MU data has arrived.
Originator ID
Alert data

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Message: 358
Type: EXCEPTION
Cause Type: Resource
The system was unable to allocate memory and was thus unable to log data supplied
Cause:
by the user.
Effect: The data will not be logged.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 359
Type: EXCEPTION
Cause Type: API
A signal was received which was unrecognized and could not be returned to the
Cause:
sender.
Effect: The signal memory will be freed.
Action: Check that issued signals are acceptable according to the API specification.

Message: 360
Type: EXCEPTION
Cause Type: Resource
Memory failure in trying to allocate space to route a back-level alert to the parent MS
Cause:
process.
Effect: The alert will not be sent. It is logged here.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Source component Originator ID
Component type Data
Message: 362
Type: EXCEPTION
Cause Type: Resource
Cause: The system was unable to allocate control block space to process an incoming verb.
The verb will not be processed and it will be returned to the sending application with
Effect:
a primary return code of NAP_UNEXPECTED_SYSTEM_ERROR.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Opcode
Message: 363
Type: EXCEPTION
Cause Type: Resource
Cause: The system was unable to allocate memory needed to send an alert.
Effect: The alert will not be sent, however, the sense code of the alert will be logged.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code

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Message: 364
Type: EXCEPTION
Cause Type: Resource
Cause: The system was unable to needed memory for processing an MDS_MU.
The MDS_MU will not be processed. If the MDS_MU originated at the local node the
SEND_MDS_MU verb containing the MDS_MU will be returned to the sending
Effect:
application noting the error. If the MDS_MU did not originate from the local node, an
error message will be returned to the originating application.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 365
Type: EXCEPTION
Cause Type: API
Cause: A correlation error was detected while processing an MDS_MU.
The MDS_MU will not be processed. If the MDS_MU originated at the local node the
SEND_MDS_MU verb containing the MDS_MU will be returned to the sending
Effect: application noting the error. If the MDS_MU did not originate from the local node, an
error message will be returned to the originating application. An error message may
also be sent to other applications if they are affected by the correlation clash.
Action: User should reissue the SEND_MDS_MU but with a correct correlator value.

Message: 366
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to pass Alert to registered Alert Handler.
Effect: The alert will not be sent, however, it will be logged.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Alert data
Message: 367
Type: EXCEPTION
Cause Type: API
The system received a send failure for an alert stored on the send alert queue. No held
Cause: alert function is available to store the alert until another focal point is established. alert
to the alert handler.
Effect: The alert will not be sent, however, it will be logged.
Action: None.
Alert data

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Message: 368
Type: EXCEPTION
Cause Type: API
The system was unable to correlate an error received on an alert send with the alerts
stored in the send alert queue. The send alert queue is either too small and the original
Cause:
alert has been deleted or a previous error prevented the alert from being held on the
queue
Effect: The alert will not be sent to the focal point.
Investigate definition of send alert queue size (configurable on the START_NODE) or
Action:
if prior memory shortage caused alert not to be held on the queue.

Message: 372
Type: PROBLEM
Cause Type: SNA
MS Capabilities received an error message reporting a format error on an MDS_MU
Cause:
our node supposedly sent.
The error message will be logged, however, no further action can be taken. Ignoring
Effect:
the message may lead to further unexpected occurrences.
Action: Contact support with details of the problem.
Error data
Message: 373
Type: EXCEPTION
Cause Type: Resource
Cause: MS Capabilities failed to get space to send a message.
The message will not be sent. If the intended message was a request for focal point
services, MS will pursue focal point services alternatively. If the intended message
Effect:
was to revoke a previous focal point, the message will not be sent. The node will still
appear in the focal point’s sphere of control list.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 374
Type: EXCEPTION
Cause Type: External
MS Capabilities received an error message. This is assumed to be the result of a send
Cause:
failure.
The error message received will be logged so that send failure types can be examined.
Effect: MS capabilities will take appropriate recovery action if the failed send effects the
focal point table.
Action: Contact support with details of the problem.
Sense code
Error data

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Message: 377
Type: EXCEPTION
Cause Type: Resource
Cause: MDS failed to get needed memory during the creation sequence.
Effect: The MDS creation will fail.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 378
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to processed received MS Capabilities information.
Effect: The category for which this failure occurred will be reset.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 379
Type: EXCEPTION
Cause Type: SNA
Cause: MDS received an MDS_MU that it could not parse correctly.
An alert will be raised. If the MDS_MU originated from a local application, the
Effect: SEND_MDS_MU will be returned with the return codes
NAP_PARAMETER_CHECK and NAP_INVALID_MDS_MU_FORMAT.
Investigate syntax of MDS_MU sent, correct syntax, and reissue the
Action:
SEND_MDS_MU.

Message: 380
Type: EXCEPTION
Cause Type: Internal
Cause: An MDS Transaction Program received an unexpected return code.
The transaction program will re-initialize. The MDS_MU that was being sent will be
Effect: returned to the originator if the error was detected at the originating node, or the
originator will be notified of the send failure via an error message.
Action: Investigate cause of unexpected return code.
Primary return code
Secondary return code
Message: 381
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to queue Alert for error correlation
The alert will not be queued, and thus, if an error message regarding the failure to
Effect: send this alert is received, MDS will be unable to correlate it. If the alert is sent
successfully, no further problems will result.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

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Message: 382
Type: EXCEPTION
Cause Type: Resource
Cause: MDS unable to get buffer to send TP_ENDED for SEND_TP.
Effect: TP_ENDED will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 383
Type: EXCEPTION
Cause Type: Resource
Cause: MDS unable to get memory for a SNASVCMG session control block.
Effect: The control block will not be obtained.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 384
Type: EXCEPTION
Cause Type: Internal
Cause: An MDS Transaction Program received an unexpected what_received.
The transaction program will re-initialize. The MDS_MU that was being sent will be
Effect: returned to the originator if the error was detected at the originating node, or the
originator will be notified of the send failure via an error message.
Action: Investigate cause of unexpected what_received.
What_received
Message: 386
Type: EXCEPTION
Cause Type: Resource
Cause: The system received a send failure for a local MS capabilities originated message.
MS capabilities will treat the send failure as a loss of connectivity to the partner node.
Effect: If focal point relationships are affected then MS capabilities will take appropriate
recovery action.
Action: Investigate cause of failed send.
Message data
Message: 387
Type: EXCEPTION
Cause Type: Resource
The system was unable to allocate resource to set up a link control block for a
Cause:
received PU_STATUS message.
The active link will be treated as unknown by MS. Any messages received over the
link will be returned as undeliverable. Any TRANSFER_MS_DATA or
Effect:
SEND_MDS_MUs received from applications specifying the link in the PU_STATUS
will be returned with link_name unknown.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

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Conventional Half Session


Message: 450
Type: EXCEPTION
Cause Type: SNA
Cause: LU type 0,1,2 or 3 format error. This may indicate an interoperability problem.
Effect: The PIU containing the error is discarded.
Action: Contact support with details of the problem
Sense code
LFSID
TH
RH
RU
Message: 451
Type: EXCEPTION
Cause Type: SNA
Cause: LU type 0,1,2 or 3 session ended abnormally because insufficient storage
Effect: Session will be deactivated with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
LFSID
Message: 454
Type: EXCEPTION
Cause Type: API
Cause: LU type 0,1,2 or 3 application sent invalid Data message.
Effect: Status Acknowledge (NACK-2) sent to application.
Action: Investigate the error in the application.
Error code
LFSID
Message: 455
Type: EXCEPTION
Cause Type: API
Cause: LU type 0,1,2 or 3 application sent invalid Status Control message.
Effect: Status Control (NACK-2) sent to application.
Action: Investigate the error in the application.
Error code
LFSID

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Message: 456
Type: EXCEPTION
Cause Type: API
Cause: LU type 0,1,2 or 3 application sent invalid Acknowledgment or Status message.
Effect: Status Error sent to application.
Action: Investigate the error in the application.
Error code
LFSID
Message: 458
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to report RTM statistics to host.
Effect: RTM statistics displayed by host will be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
NAU address
Message: 459
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to report RTM status to application.
Effect: RTM statistics reported and displayed by application may be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
NAU address

General Protocol Code Errors


Message: 460
Type: EXCEPTION
Cause Type: Resource
Cause: APPN could not allocate necessary storage.
Effect: Some operation may fail. See other logs.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 461
Type: PROBLEM
Cause Type: Resource
Cause: APPN could not allocate necessary storage.
Effect: Some operation will fail. See other logs/verbs.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

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Topology and Routing Services


Message: 470
Type: EXCEPTION
Cause Type: SNA
A Class of Service name specified for a session activation could not be associated
Cause:
with a valid COS.
Effect: A session activation will fail with the specified sense code.
Either add a class of service definition for the specified COS name (using
Action: DEFINE_COS), or ensure no mode-to-COS mapping tables at the origin node or its
network node server use the unrecognised COS.
Sense code
COS name
Origin node
Destination node
Message: 471
Type: EXCEPTION
Cause Type: SNA
No suitable TG could be found from the origin end node to the backbone network for
Cause: the class of service specified for a session activation. This may be caused by a
temporary link failure between the origin node and a network node.
Effect: A session activation will fail with the specified sense code.
First check for a link failure at the origin node that explains the route failure. If no
link failure is found, either - change the mode-to-COS mapping on the origin node or
its network node server to use a different class of service, or - reconfigure the network
Action:
to ensure there is a useable route from the origin node to the backbone network (for
example, by defining and/or activating another link from the origin node to a network
node).
Sense code
Origin node
Destination node
COS name
Origin TG vectors

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Message: 472
Type: EXCEPTION
Cause Type: SNA
No suitable TG could be found from the backbone network to the destination end
Cause: node for the class of service specified for a session activation. This may be caused by
a temporary link failure between the destination node and a network node.
Effect: A session activation will fail with the specified sense code.
First check for a link failure at the destination node that explains the route failure. If
no link failure is found, either - change the mode-to-COS mapping on the origin node
or its network node server to use a different class of service, or - reconfigure the
Action:
network to ensure there is a useable route from the destination node to the backbone
network (for example, by defining and/or activating another link from the destination
node to a network node).
Sense code
Origin node
Destination node
COS name
Destination TG vectors
Message: 474
Type: EXCEPTION
Cause Type: SNA
No suitable route could be found for a session activation with the specified Class of
Cause: Service. This may be caused by a temporary link failure between two network nodes
somewhere in the network
Effect: A session activation will fail with the specified sense code.
First check for any link failures in the backbone network that explain the route failure.
If no link failure is found, either - change the mode-to-COS mapping on the origin
Action: node or its network node server to use a different class of service, or - reconfigure the
network to ensure there is a useable route between the specified origin and destination
nodes.
Sense code
Origin node
Destination node
COS name
Origin TG Vectors
Destination TG Vectors

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Message: 475
Type: EXCEPTION
Cause Type: SNA
No suitable route could be found for a directed search. This may indicate the
Cause: destination node is inoperative, or it may be caused by a link failure between two
network nodes.
A session activation may fail (even though APPN will try to locate the target LU
Effect:
using a broadcast search, it will most likely be unavailable).
Check the network topology to see if the destination node is inoperative, or for link
Action:
failures that explain the directed search failure.
Sense code
Origin node
Destination node
Message: 476
Type: EXCEPTION
Cause Type: SNA
No suitable TG could be found for a session activation to an adjacent node for the
Cause:
given Class of Service. This may be caused by a link failure.
Effect: A session activation will fail with the specified sense code.
Check for a link failure (using QUERY_LOCAL_TOPOLOGY or QUERY_LS) that
explains the failure. If no link failure is found, either change the mode-to-COS
Action: mapping (using DEFINE_MODE) to use a different class of service, or reconfigure
the network to ensure there is a useable link between this node and the specified
adjacent node.
Sense code
Destination node
COS name
CP-CP Sessions?
Message: 477
Type: EXCEPTION
Cause Type: SNA
Route Selection Control Vector generated for route was too long (must be less than
Cause:
256 bytes long).
Effect: A session activation will fail with the specified sense code.
Reconfigure the network to ensure there is a short enough route between the origin
Action:
and destination nodes.
Sense code
Origin node
Destination node
COS name
Number of hops
RSCV length

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Message: 478
Type: PROBLEM
Cause Type: SNA
Cause: A node record RSN space has wrapped.
This is a normal system event which occurs after more than 2^32 topology state
Effect: changes for the local node (at one change per second, this would take 69 years!). This
log may indicate a duplicate CP name within the network.
Node must be shut down and restarted with a new CP name. If the problem occurs
Action: frequently, look for a another network node with the same CP name within the
network.

Message: 480
Type: EXCEPTION
Cause Type: SNA
An adjacent node has temporarily stopped receiving topology information sent by this
node. To preserve TDU buffers, no more topology updates are sent to the adjacent
Cause: node until it has ‘caught up’, flagged by log 481. This may indicate a problem in the
adjacent node (eg. insufficient processing power), or a problem in the network (eg. an
unstable link or links causing a large amount of TDU traffic).
Effect: Topology updates may be delayed. Network topology may become inconsistent.
Check for log 481 indicating that the adjacent node has restarted its processing, or for
logs indicating that CP-CP sessions to the adjacent node have been deactivated. If the
former, use QUERY_NN_TOPOLOGY_STATS to monitor the amount of TDU traffic
on the network. If this is abnormally high, use QUERY_NN_TOPOLOGY_NODE and
Action:
QUERY_NN_TOPOLOGY_TG to look for a resource with an increasing RSN value,
which indicates frequent state changes. If the TDU traffic is normal, consider
upgrading the adjacent node, or removing CP-CP session support on links between
this node and the adjacent node.
Adjacent node
Message: 481
Type: EXCEPTION
Cause Type: SNA
Cause: An adjacent node has restarted processing topology updates sent by this node.
Effect: Network topology should become consistent.
Action: None. See log 480 for more details of this condition.
Adjacent node

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Message: 482
Type: PROBLEM
Cause Type: SNA
Cause: A TG record RSN space has wrapped.
This is a normal system event which occurs after more than 2^32 topology state
Effect: changes for the specified TG (at one change per second, this would take 69 years!).
This log may indicate a duplicate CP name within the network.
Node must be shut down and restarted with a new CP name. If the problem occurs
Action: frequently, look for a another network node with the same CP name within the
network.
Adjacent node
TG number

Directory Services
Message: 490
Type: PROBLEM
Cause Type: Config
Cause: Unable to register resources owned by a served end node because the directory is full.
The specified resource will not be registered (and the registration request rejected).
Effect:
Network searches for the resource may fail if the end node is unable to register it.
The problem can be cleared (if required) by restarting this node increasing the
Action: max_dir_entries parameter on START_NODE. Alternatively, specifying zero in this
field means there is no upper bound on the number of entries in the directory.
Sense code
Maximum entries
Adjacent CP name
Resource name
Resource type
Message: 491
Type: PROBLEM
Cause Type: Config
Network search not started because it would exceed the maximum number of
Cause:
concurrent locates supported by this node.
Effect: Session activation will fail with the specified sense code.
The problem can be avoided by restarting this node increasing the max_locates
Action:
parameter on START_NODE.
Sense code
Origin CP name
Origin LU name
Destination LU name
Maximum locates

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Message: 492
Type: EXCEPTION
Cause Type: Resource
A network search for which this node was the originator or the network node server
has failed. The most common sense codes are as follows (the sense code is an
amalgam of sense codes received from the various nodes that took part in the search).
08900060 -insufficient storage to process Locate search
Cause: 08900010 -routing error on a directed Locate search
08900070 -session outage in the search tree
0812000A -insufficient resources at the CDS
These sense codes usually indicate a transient problem in the network (either a
resource shortage, or link failure).
Effect: Session activation will fail with the specified sense code.
Retry the session activation. If the problem persists, contact support with details of the
Action:
problem.
Sense code
Origin CP name
Origin LU name
Destination LU name
Message: 493
Type: PROBLEM
Cause Type: SNA
Received badly formed Locate from an adjacent node. This may indicate an
interoperability problem. Sense codes are as follows.
Cause: 1010B080 -missing command parameters control vector in Found GDS variable
10140080 -GDS variable or control vector length error
1014A082 -missing search argument directory entry in Find GDS variable
Effect: CP-CP sessions with adjacent node will be deactivated with the specified sense code.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Locate
Message: 494
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to process Locate received from adjacent node.
CP-CP sessions with the adjacent node will be deactivated (this avoids possible
Effect:
deadlocks).
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Adjacent CP name
Locate

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Message: 495
Type: EXCEPTION
Cause Type: SNA
Cause: Received Locate with no Find GDS variable.
Effect: None (the Locate is discarded).
Action: None.
Adjacent CP name
Locate
Message: 499
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage for CP-CP sessions.
Effect: CP-CP sessions will be deactivated with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Adjacent CP name
Message: 500
Type: EXCEPTION
Cause Type: SNA
Cause: CP-CP sessions deactivated while broadcast Locate in process.
Effect: Session activation may fail.
This log simply flags the fact that a session failure impacted a pending broadcast
Action: Locate. Other, more specific, logs give reasons for the session failure and appropriate
actions.
Sense code
Adjacent node
Origin CP name
Origin LU name
Destination LU name
Message: 501
Type: PROBLEM
Cause Type: SNA
Received a registration or deletion request from an unknown end node. This may
Cause:
indicate an interoperability problem, but is not considered fatal.
Effect: The registration request is discarded.
Action: None.
Adjacent CP name

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Message: 502
Type: PROBLEM
Cause Type: Resources
Cause: Insufficient storage to register resources owned by a served end node.
The specified resource will not be registered (and the registration request rejected).
Effect:
Network searches for the resource may fail if the end node is unable to register it.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 503
Type: PROBLEM
Cause Type: Config
Failed to register resource for a served end node because the resource is already
Cause: registered but with a different parent resource. This typically occurs when the same
LU is defined on two or more end nodes.
The registration request is rejected, which may result in other resources not being
Effect:
registered, and subsequent network search failures.
Action: Remove or rename the LU on one of the end nodes.
Sense code
Adjacent CP name
Resource name
Resource type
Owning resource name
Owning resource type
Message: 504
Type: PROBLEM
Cause Type: SNA
Registration failure GDS variable received from the network node server is badly
Cause:
formed. This may indicate an interoperability problem.
Effect: CP-CP sessions to node will be deactivated.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Register GDS variable

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Message: 505
Type: PROBLEM
Cause Type: SNA
Cause: Link or session failure while registering resources with the network node server.
Effect: CP-CP sessions to node will be deactivated.
This log flags the fact that a registration request was disrupted by the link or session
Action: failure. Other, more specific logs give details on the reasons for the failure, and the
appropriate actions.
Sense code
Adjacent CP name
Message: 507
Type: PROBLEM
Cause Type: SNA
Cause: Protocol error while registering resources with the network node server.
Effect: CP-CP sessions to node will be deactivated.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Message: 508
Type: EXCEPTION
Cause Type: SNA
Local node timed out waiting for a Locate response from the specified adjacent node.
Cause: This typically indicates a problem in another node in the network not responding to
Locates (possibly because only one CP-CP session is active with an adjacent node).
CP-CP sessions with the adjacent node will be deactivated with the specified sense
Effect:
code.
Verify that the locate timer is not too small (using QUERY_NODE). Then verify that
Action: there are no nodes in the network with a single CP-CP session active to an adjacent
node.
Sense code
Adjacent CP name
Message: 510
Type: EXCEPTION
Cause Type: SNA
The directory information received in a Locate conflicted with information in the local
Cause:
directory. This may indicate one or more duplicate names in the network.
Effect: Unexpected network behavior may result.
Check the definition of the specified resource name, and look for duplicate names
Action:
configured elsewhere in the network.
Resource name

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Message: 511
Type: PROBLEM
Cause Type: SNA
A served end node attempted to delete a directory entry that is defined as a home
entry at this node. This normally occurs when DEFINE_DIRECTORY_ENTRY or
Cause:
DEFINE_ADJACENT_LEN_NODE has been used to define LUs owned by served
end or LEN nodes.
Effect: The Delete request is rejected with the specified sense code.
Use DELETE_DIRECTORY_ENTRY or DELETE_ADJACENT_LEN_NODE to
Action:
remove the home entry from the directory.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 512
Type: EXCEPTION
Cause Type: SNA
A served end node attempted to delete a directory entry that does not exist. This is
Cause: normally caused by a network race condition, causing the Delete request to arrive
when the resource has not been registered.
Effect: The Delete request is rejected with the specified sense code.
Action: None.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 513
Type: EXCEPTION
Cause Type: SNA
Served end node attempted to delete a resource, when it was not registered as the
Cause:
owner of the resource. This may indicate an interoperability problem.
The Delete request is rejected with the specified sense code. This may cause the end
Effect:
node to deactivate CP-CP sessions.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Resource name
Resource type
Owning resource name
Owning resource type

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Message: 514
Type: PROBLEM
Cause Type: SNA
Received a Register or Delete GDS variable from an served end node which contained
format errors. Sense codes are as follows.
Cause:
08950000 -GDS variable or control vector length error.
10140080 -invalid control vector
Effect: Register or delete attempt is rejected. The resources specified will not be registered
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Error offset
Register/Delete GDS variable
Message: 516
Type: PROBLEM
Cause Type: Config
The network node server has rejected a Register request with a sense code indicating
this node is not authorized to register resources at the network node. This usually
Cause:
indicates a mismatch between the network node server’s configuration (to consider
this end node unauthorized) and this node’s configuration (to register resources).
No further resource registration will occur until CP-CP sessions are deactivated and
Effect:
re-established.
Either modify the network node server configuration to consider this node authorized,
Action: or stop this node from registering its resources (by setting reg_with_nn on
START_NODE to NAP_NO).
Sense code
Adjacent CP name
Resource name
Resource type
Message: 517
Type: PROBLEM
Cause Type: SNA
A resource registration failed because the network node server’s directory is full. This
Cause: may indicate a shortage of storage at the network node, or a configured upper bound
on the size of it’s directory.
No further resource registration will occur until CP-CP sessions are deactivated and
Effect:
re-established.
Increase the size of the directory at the network server. This may be a simple
Action: configuration change, or it may require freeing up storage by reducing the load at the
server.
Sense code
Adjacent CP name
Resource name
Resource type

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Message: 518
Type: PROBLEM
Cause Type: SNA
A resource registration failed because the resource conflicted with existing resources
in the network node server’s directory. This most commonly occurs when two LUs
Cause: with the same name are defined on two different end nodes being served by the same
network node. It may also occur if the network node has a home directory entry
defined for the same resource.
Registration of the resource in question will fail, other resources should still be
Effect:
registered correctly.
Check the network node’s directory for the duplicate entry. If it is a home entry, then
Action: remove the home entry from the directory. If it is a registered entry owned by a
different end node, redefine the LU to use a different name.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 519
Type: PROBLEM
Cause Type: SNA
A resource registration failed because the network node server detected a protocol
Cause:
error in the Register request. This may indicate an interoperability problem.
Registration of the resource in question will fail, other resources should still be
Effect:
registered correctly.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 520
Type: PROBLEM
Cause Type: SNA
A resource registration failed with an unknown sense code. This may indicate an
Cause:
interoperability problem.
No further resource registration will occur until CP-CP sessions are deactivated and
Effect:
re-established.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Resource name
Resource type

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Message: 521
Type: PROBLEM
Cause Type: SNA
Cause: Delete reply received with a sense code that is unrecoverable.
Effect: CP-CP sessions to node will be deactivated.
Action: Contact support with details of the problem.
Received sense code
Generated sense code
Adjacent CP name
Resource name
Resource type
Message: 522
Type: PROBLEM
Cause Type: SNA
Directory Error Correlator returned on a Register or Delete reply cannot be correlated
Cause: to a directory entry. This is considered a protocol error and may indicate an
interoperability problem.
Effect: CP-CP sessions to node will be deactivated.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Data received
Message: 523
Type: PROBLEM
Cause Type: Config
The network node server has rejected a Delete request with a sense code indicating
this node is not authorised to register resources at the network node. This usually
Cause:
indicates a mismatch between the network node server’s configuration (to consider
this end node unauthorised) and this node’s configuration (to register resources).
No further resource registration or deletion will occur until CP-CP sessions are
Effect:
deactivated and re-established.
Either modify the network node server configuration to consider this node authorised,
Action: or stop this node from registering its resources (by setting reg_with_nn on
START_NODE to NAP_NO).
Sense code
Adjacent CP name
Resource name
Resource type

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Message: 524
Type: EXCEPTION
Cause Type: SNA
A Delete request failed, either because the entry was defined as a home entry at the
network node server, or because the resource was not found. Neither error is severe,
Cause:
and will not affect future registration and deletion, or other aspects of network
operation.
Effect: Delete attempt has failed, further deletion and registration will continue unaffected.
Action: None.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 525
Type: EXCEPTION
Cause Type: SNA
Cause: Invalid resource name in received register request.
Effect: Register request will fail.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Resource name
Resource type
Message: 526
Type: EXCEPTION
Cause Type: SNA
Cause: Central Resource Registration failure
Effect: Network performance may degrade because of additional broadcast Locate searches.
Action: None.
Sense code
CDS name
Resource name
Resource type
Message: 527
Type: EXCEPTION
Cause Type: SNA
Cause: Central Resource Registration failure and invalid correlator received.
Effect: Network performance may degrade because of additional broadcast Locate searches.
Action: None.
CDS name
Register data received

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Message: 528
Type: AUDIT
Cause Type: SNA
Comment: Central Directory Server located
CDS name
Message: 530
Type: PROBLEM
Cause Type: Config
Locate received from adjacent node exceeded the maximum number of concurrent
Cause:
locates supported by this node.
CP-CP sessions with the adjacent node will be deactivated (this avoids possible
Effect:
deadlocks).
The network will recover from this problem (that is, the CP-CP sessions will be
Action: reactivated). The problem can be avoided by restarting this node increasing the
max_locates parameter on START_NODE.
Sense code
Adjacent CP name
Maximum locates
Locate
Message: 531
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to start a network search.
Effect: Session activation will fail with the specified sense code.
The problem can be avoided by restarting this node increasing the max_locates
Action:
parameter on START_NODE.
Sense code
Origin CP name
Origin LU name
Destination LU name

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Message: 532
Type: PROBLEM
Cause Type: SNA
Cause: CP-CP sessions deactivated while directed Locate in process.
Effect: Session activation may fail.
This log simply flags the fact that a session failure impacted a pending directed
Action: Locate. Other, more specific, logs give reasons for the session failure and appropriate
actions.
Sense code
Adjacent node
Origin CP name
Origin LU name
Destination LU name
Message: 533
Type: PROBLEM
Cause Type: Resource
A network search for which this node was the originator or the network node server
failed to locate the target LU. This may be caused by the target LU name being
Cause:
incorrect, the target system being inoperative, or by link errors in the backbone of the
network.
Effect: Session activation will fail with the specified sense code.
If the target LU name is correct, check that the system the LU is defined on is active.
If the system is active, check the topology of the network (using the
Action:
QUERY_NN_TOPOLOGY_* verbs) to ensure that the target system (or its network
node server) is reachable from this node.
Sense code
Origin CP name
Origin LU name
Destination LU name
Session Connector
Message: 534
Type: EXCEPTION
Cause Type: Config
CP-CP sessions have been established with an adjacent end node which was
Cause: previously defined by DEFINE_DIRECTORY_ENTRY or
DEFINE_ADJACENT_LEN_NODE.
Effect: The invalid directory definitions for the end node and any of its LUs will be removed.
Action: Do not configure the invalid entries in future
Resource Name

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Session Connector
Message: 536
Type: EXCEPTION
Cause Type: SNA
APPN detected a protocol error in an PIU received on an intermediate session. This
typically indicates a problem on an adjacent node. The sense codes are as follows.
10010003 -invalid IPM format
10020000 -RU length error
10030000 -CLEAR request on secondary stage, or CLEAR response on primary stage
Cause:
20110000 -sender has overrun pacing window, or PI not set on first RU of window
20110001 -unexpected IPM
20110002 -PI set on other than first RU in window
20110003 -invalid pacing response
80070000 -segment error
Effect: The intermediate session will be deactivated.
Report the problem in the adjacent node to support (running a trace on the specified
Action:
link if more diagnostics are required).
Sense code TH
FQPCID BIU
LS name
Message: 537
Type: EXCEPTION
Cause Type: SNA
Cause: Deactivating intermediate session because of insufficient storage.
Effect: The intermediate session will be deactivated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
FQPCID

Session Connector Manager


Message: 540
Type: PROBLEM
Cause Type: Config
Intermediate session activation failed because APPN is not configured to support any
more intermediate sessions. This is usually caused by a normal network race condition
Cause:
(since APPN will inform other network nodes that it has reached its limit on
intermediate sessions via topology).
Effect: ISR session activation will fail with the specified sense code (0805000D).
If required, restart APPN to support a larger number of intermediate sessions (via
Action:
START_NODE).
Sense code Primary LU name
Active ISR sessions Secondary LU name
LS name BIND RU

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Message: 541
Type: PROBLEM
Cause Type: SNA
Protocol error in received ISR BIND request. This may indicate an interoperability
problem. Sense codes are as follows.
08350008 -secondary-to-primary staging indicator incorrect
Cause:
0835000C -primary-to-secondary staging indicator incorrect
10010024 -unextended non-LU6.2 BIND
10020000 -BIND RU length error
Effect: ISR session activation will fail with the specified sense code.
Report the problem to support (running a trace on the specified link if more
Action:
diagnostics are required).
Sense code
LS name
Primary LU name
Secondary LU name
BIND RU
Message: 543
Type: PROBLEM
Cause Type: SNA
Cause: Unable to identify or activate the next hop of an ISR session.
Effect: ISR session activation will fail with the specified sense code.
This log is preceded by other logs giving more specific reasons for the failure. Follow
Action:
the actions given in those logs.
Sense code
FQPCID
Primary LU name
Secondary LU name
BIND RU
Message: 544
Type: PROBLEM
Cause Type: SNA
Cause: ISR detected a fatal error in an intermediate session.
Effect: The ISR session will be deactivated with the specified sense code.
This log should be preceded by a log 536 or 537. Follow the actions given in those
Action:
logs.
Sense code
FQPCID

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Message: 545
Type: PROBLEM
Cause Type: SNA
Cause: ISR session failed because of link outage or error.
Effect: The ISR session will be deactivated with the specified sense code.
This log gives information on which ISR sessions are affected by a link outage or
Action: error. Preceding logs give more specific information about the reason for the link
outage or error.
Sense code
FQCPID
Failing LS name
Message: 546
Type: PROBLEM
Cause Type: Resource
Unable to assign a local-form session identifier (LFSID) to the secondary stage of an
ISR session. This problem is probably caused by insufficient storage to extend the
Cause:
appropriate LFSID routing table, although it could also indicate that the table is full
(each link can route a maximum of 64770 ISR sessions).
Effect: ISR session activation will fail with the specified sense code.
This log gives information on which ISR session is affected by a failure in the LFSID
Action:
table management. Preceding logs give more detail on the reason for the failure.
Sense code
FQPCID
LS name
Primary LU name
Secondary LU name
BIND RU
Message: 547
Type: EXCEPTION
Cause Type: SNA
Cause: Unable to correlate BIND response received during ISR session activation.
None. This is a normal race condition (caused by a BIND request being immediately
Effect:
followed by an UNBIND request for the same session).
Action: None.
LS name
LFSID
BIND RU

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Message: 548
Type: EXCEPTION
Cause Type: SNA
Cause: Failed to correlate an UNBIND request received for an ISR session.
None (+RSP(UNBIND) is sent in reply). This is a normal race condition (typically
Effect:
caused by UNBIND requests for the same session crossing).
Action: None.
LS name
LFSID
Message: 549
Type: AUDIT
Cause Type: SNA
Cause: An ISR Session has been activated.
FQPCID
Primary LU name
Secondary LU name
Mode name
COS name
RSCV
Primary stage LS name
Primary stage LFSID
Secondary stage LS name
Secondary stage LFSID
Message: 550
Type: AUDIT
Cause Type: SNA
Cause: An ISR Session has been deactivated.
FQPCID
Deactivation reason
Pri->Sec: All frames
Pri->Sec: FMD frames
Pri->Sec: Bytes
Sec->Pri: All frames
Sec->Pri: FMD frames
Sec->Pri: Bytes

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Message: 551
Type: PROBLEM
Cause Type: SNA
Cause: Received ISR BIND request with duplicate FQPCID.
Effect: ISR session activation will fail with the specified sense code. (083B0002)
Report the problem to support (running a trace on the specified link if more
Action:
diagnostics are required).
Sense code Secondary LU name
LS name FQPCID
Primary LU name BIND RU
Message: 552
Type: PROBLEM
Cause Type: SNA
Protocol error in received ISR BIND response. This may indicate an interoperability
problem. Sense codes are as follows.
08350007 -control vectors included indicator incorrect
08350008 -secondary-to-primary staging indicator incorrect
Cause:
0835000C -primary-to-secondary staging indicator incorrect
086F0000 -BIND response length inconsistent
10010024 -unextended non-LU6.2 BIND response
10020000 -BIND RU length error
Effect: ISR session activation will fail with the specified sense code.
Report the problem to support (running a trace on the specified link if more
Action:
diagnostics are required).
Sense code
LS name
Primary LU name
Secondary LU name
BIND RU
Message: 553
Type: PROBLEM
Cause Type: Config
ISR is unable to support RU size requested on non-negotiable BIND request or
response. Sense codes are as follows.
Cause:
0835000A -maximum secondary send RU size is larger than that supported by ISR
0835000B -maximum primary send RU size is larger than that supported by ISR
Effect: ISR session activation will fail with the specified sense code.
If required, restart the node increasing the isr_max_ru_size parameter on
Action:
START_NODE to be greater or equal to the value specified in the log.
Sense code
Requested RU size
Primary LU name
Secondary LU name
BIND RU

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Message: 554
Type: PROBLEM
Cause Type: Config
ISR is unable to support fixed receive pacing window requested on non-negotiable
BIND request or response. Sense codes are as follows.
Cause: 08350009 -maximum primary send window size is larger than that supported by ISR
0835000D -maximum secondary send window size is larger than that supported by
ISR
Effect: ISR session activation will fail with the specified sense code.
If required, restart the node increasing the isr_rcv_pac_window parameter on
Action:
START_NODE to be greater or equal to the value specified in the log.
Sense code
Requested window size
Primary LU name
Secondary LU name
BIND RU
Message: 555
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate ISR session
Effect: ISR session activation will fail with the specified sense code (08120014).
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
Primary LU name
Secondary LU name
BIND RU

LU Manager
Message: 560
Type: AUDIT
Comment: An LU-SSCP session has been activated.
PU name
NAU address
LU name
Message: 561
Type: AUDIT
Comment: A PLU-SLU session has been activated.
PU name
NAU address
Secondary LU name
Primary LU name

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Message: 562
Type: AUDIT
Comment: An LU-SSCP session has been deactivated.
PU name
NAU address
LU name
Message: 563
Type: AUDIT
Comment: A PLU-SLU session has been deactivated.
PU name Primary LU name
NAU address
Secondary LU name
Message: 564
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to dynamically define dependent LU with host.
Effect: LU-SSCP session will not be activated.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
PU name
NAU address
LU name
Message: 565
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to BIND LU type 0,1,2 or 3 PLU-SLU session.
Effect: BIND request will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Downstream PU name Downstream LU name
Downstream NAU address
Message: 566
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to send RTM statistics to host.
Effect: RTM statistics displayed by host will be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
PU name
NAU address
LU name

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Message: 567
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to report RTM status to application.
Effect: RTM statistics reported and displayed by application may be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
PU name
NAU address
LU name
Message: 572
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate LU-SSCP session for LU type 0,1,2 or 3.
Effect: ACTLU request will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Downstream PU name
Downstream NAU address
Downstream LU name
Message: 573
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate LU type 0,1,2 or 3 PLU-SLU session.
Effect: BIND request will be rejected with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
PU name
NAU address
LU name
Message: 574
Type: PROBLEM
Cause Type: Resource
Cause: Insufficient storage to activate LU-SSCP session for LU type 0,1,2 or 3.
Effect: ACTLU request will not be rejected with the specified sense code.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
PU name
NAU address
LU name

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Message: 575
Type: PROBLEM
Cause Type: External
A BIND request was received by an LU type 0,1,2, or 3 that failed parameter checks.
The sense codes that apply to this condition are:
0835xxxx -parameter error at offset xxxx in BIND RU.
The offsets that apply to this sense code are:
0002 - invalid FM profile
0003 - invalid TS profile
0004 - invalid primary FM usage
0005 - invalid secondary FM usage
0006 - invalid common FM usage
0007 - invalid common FM usage
0008 - invalid secondary send pacing
0009 - invalid secondary receive pacing
Cause: 000A - invalid secondary send RU size
000B - invalid secondary receive RU size
000E - invalid PS profile (ie. invalid session type)
000F - invalid PS usage (applies to RJE BIND only)
0010 - invalid primary half-session PS usage (applies to RJE BIND only)
0014 - invalid default screen size: rows (applies to 3270 display BIND only)
0014 - invalid default buffer size: rows (applies to 3270 printer BIND only)
0015 - invalid default screen size: columns (applies to 3270 display BIND only)
0015 - invalid default buffer size: columns (applies to 3270 printer BIND only)
0016 - invalid alternate screen size: rows (applies to 3270 display BIND only)
0016 - invalid alternate buffer size: rows (applies to 3270 printer BIND only)
0017 - invalid alternate screen size: columns (applies to 3270 display BIND only)
0017 - invalid alternate buffer size: columns (applies to 3270 printer BIND only)
BIND request will be rejected with the specified sense code.PLU-SLU session is not
Effect:
activated.
If possible investigate the configuration of the system that sent the BIND request. If a
Action: configuration error is found then correct it, otherwise contact support with details of
the problem.
Sense code
PU name
NAU address
LU name
BIND RU :

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Message: 576
Type: PROBLEM
Cause Type: API
A BIND request received by an LU type 0,1,2 or 3 was rejected by an application
Cause:
connected to SNAP APPN.
BIND request will be rejected with the specified sense code. PLU-SLU session is not
Effect:
activated.
sense code should help with this). It may be necesary to investigate the configuration
Action: of the system that sent the BIND request (if this is possible). If a configuration error is
found then correct it, otherwise contact support with details of the problem.
Sense code
PU name
NAU address
LU name
BIND RU :
Message: 577
Type: PROBLEM
Cause Type: External
A BIND request received by an LU type 0,1,2 or 3 was rejected because the
application connection was not open. This may be caused by a normal window
Cause:
condition or it may indicate the the system that sent the BIND request is incorrectly
configured or is defective.
BIND request will be rejected with the specified sense code. PLU-SLU session is not
Effect:
activated.
Investigate the cause of the problem. If it indicates that the system that sent the BIND
Action: request is incorrectly configured then correct the configuration error. If it appears that
the system is defective then contact support with details of the problem
Sense code
PU name
NAU address
LU name

DLUR
Message: 581
Type: EXCEPTION
Cause Type: SNA
Unable to correlate received UNBIND request to a DLUR-supported session. This is a
Cause:
normal race condition (caused by UNBIND requests crossing).
Effect: None (will send a +ve response to UNBIND).
Action: None.
LFSID

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Message: 582
Type: PROBLEM
Cause Type: SNA
Cause: DLUS rejects REQACTPU with given sense code.
An SSCP-PU session with the given DLUS will not be activated. If a backup DLUS is
Effect:
configured for the PU, DLUR will attempt to activate the PU via the backup DLUS.
Action: Examine sense code and retry activation if appropriate.
Sense code
DLUS name
PU name
Message: 583
Type: EXCEPTION
Cause Type: SNA
Cause: LU supports extended BINDs but does not support network qualified names.
Effect: Network qualified names will be included in the extended portion of the bind.
Action: Investigate LU configuration.

Message: 585
Type: EXCEPTION
Cause Type: SNA
Cause: CPSVRMGR pipe failed to specified DLUS.
Any PUs using the specified DLUS are deactivated (that is, DACTPU(cold) is sent.
Effect:
DLUR may attempt to contact one or more backup DLUS’s, if configured.
If a pipe with backup DLUS is not initiated automatically manually restart any
Action:
required PUs
DLUS partner
Message: 588
Type: EXCEPTION
Cause Type: SNA
Inconsistent DLUS Names. The Host has requested the activation of a Downstream
Cause: link to a PU by sending an ACTPU. The link is configured to request a different
DLUS.
Effect: The DLUS initiating the activation is used.
None required. If the Host DLUS is the regular DLUS (i.e not a backup) then adjust
Action:
the downstream link configuration when convienient.
PU name
DLUS sending ACTPU
DLUS from Downstream Link

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Message: 589
Type: EXCEPTION
Cause Type: SNA
Protocol Error from DLUS. Received an RU too large for SSCPSession. This is
Cause:
typically due to the SSCP sending too large a LOGON Screen.
Effect: The Data is thrown away.
Action: If you are expecting an SSCP LOGON screen, enter your LOGON command as usual.
Sending DLUS Name
Message: 590
Type: EXCEPTION
Cause Type: SNA
The DLUR has failed to contact either the DLUS or the backup/default DLUSs after
Cause:
the configured number of retries.
Effect: Contact is not made with the DLUS
Check earlier logs for causes of individual failures to contact Host. Resolve any
Action:
problems or increase the timeout or retry count and try again
PU Name

HPR Manager
Message: 630
Type: EXCEPTION
Cause Type: External
Cause: An HPR Route Setup RU has been received with format errors
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.
Sense code
Message: 631
Type: EXCEPTION
Cause Type: External
Cause: Unable to correlate HPR Route Setup Reply
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.
FQPCID
Message: 632
Type: PROBLEM
Cause Type: Resource
Cause: Unable to activate RTP Connection
Effect: In certain situations, the origin may retry activation.
Action: Examine sense code and retry activation if appropriate.
Sense code

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Message: 633
Type: EXCEPTION
Cause Type: External
Cause: Link failure between this node and source of Route Setup req
The route setup request is dropped by this node. The partner node on that link should
Effect:
generate -ve reply.
Action: Investigate link failure.
FQPCID
Message: 634
Type: EXCEPTION
Cause Type: Resource
Cause: HPR manager failed to get memory to send an RTP indication.
Effect: The data_lost flag will be set in the next indication successfully sent.
Action: Investigate memory shortage.

Message: 635
Type: EXCEPTION
Cause Type: External
Cause: An NLP has been received with format errors
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.

Message: 636
Type: EXCEPTION
Cause Type: External
Cause: An NLP has been received for an RTP connection which no longer exists
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.

Message: 637
Type: EXCEPTION
Cause Type: External
Cause: An NLP has been received, but this node does not support the HPR transport tower
Effect: The message cannot be processed, and will be discarded.
Action: Report error to remote end.

Message: 638
Type: EXCEPTION
Cause Type: External
A connection setup NLP has been received, specifying a previous instance of this
Cause: NCE. The NCE must have been shut down and restarted since processing the Route
Setup request
Effect: No RTP connection can be started, so the NLP will be discarded.
Action: Report error to remote end.
Specified target NCE instance
Current NCE instance
Partner node name

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Message: 639
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup RU that it cannot forward because
Cause: the next hop in the route is not HPR-capable. The local node does not support RTP so
it can not act as the destination node and replies with the backout sense code.
The Route Setup between the origin node and the destination fail. RTP Connections
cannot be activated between these two nodes. This is a normal event when the local
node has an auto-activateable link to a node that does not support HPR. It may be
possible for an intermediate node in the route that supports RTP to take over the role
Effect: of the destination node for the Route Setup. If this happens sessions that originate at
(or beyond) the origin node will use HPR from the origin to the new destination and
use ISR from the new destination to the local node (and beyond it). If no intermediate
node is able to act as the destination then HPR will not be used at all by such
sessions.
Action: None.
FQPCID
Next hop CP name
Next hop TG number
Sense code
Message: 640
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup RU that it cannot forward because
Cause: the next hop in the route is not HPR-capable. The local node supports RTP so can act
as the destination.
The Route Setup will be between the origin node and the local node (the new
destination). RTP Connections will be activated between these two nodes. This is a
Effect: normal event when the local node has an auto-activateable link to a node that does not
support RTP. Sessions that originate at (or beyond) the origin node will use HPR from
the origin to the new destination and use ISR from the new destination and beyond it.
Action: None.
FQPCID
Next hop CP name
Next hop TG number

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Message: 641
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup Reply that contains the backout
Cause: sense code and is able to act as the new destination for the Route Setup. The Route
Setup has been sucessfully backed out.
The Route Setup is between the origin node and the local node (the new destination).
RTP Connections will be activated between these two nodes. This is a normal event
when a node in the route has an auto-activateable link to a node that does not support
Effect:
RTP or HPR. Sessions that originate at (or beyond) the origin node will use HPR from
the origin node to the new destination and use ISR from the new destination and
beyond it.
Action: None.
FQPCID
Message: 642
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup Reply in which the destination node
Cause: is not the same as the destination node that was in the corresponding Route Setup
Request. The Route Setup has sucessfully backed out.
The Route Setup is between the origin node and the new destination. RTP
Connections will be activated between these two nodes. This is a normal event when a
Effect: node in the route has an auto-activateable link to a node that does not support RTP or
HPR. Sessions that originate at (or beyond) the local node will use HPR from the
local node to the new destination and use ISR from new destination and beyond it.
Action: None.
FQPCID
Original destination
New destination
Message: 643
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup Reply with the backout sense code.
Cause: The Route Setup has failed because the destination node does not support RTP. No
intermediate node supports RTP and was able to become the new destination.
The Route Setup has failed and HPR will not be used for the session that is being
Effect: activated. This is a normal event when a node in the route has an auto-activateable
link to a node that does not support RTP or HPR.
Action: None.
FQPCID
Intended destination
Sense code

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Message: 644
Type: EXCEPTION
Cause Type: External
The local node has received an HPR Route Setup RU as the destination node but
Cause: cannot accept it because it does not support RTP. The local node replies with the
backout sense code.
The Route Setup between the origin node and this node will fail. RTP Connections
cannot be activated between these two nodes. This is a normal event when another
HPR-capable node has an auto-activateable link to this node. It may be possible for an
intermediate node in the route that supports RTP to take over the role of the
Effect: destination node for the Route Setup. If this happens sessions that originate at (or
beyond) the origin node will use HPR from the origin to the new destination and use
ISR from the new destination to the local node (and beyond it). If no intermediate
node is able to act as the destination then HPR will not be used at all by such
sessions.
Action: None.
FQPCID
Adjacent CP name
TG number
Sense code
Message: 645
Type: EXCEPTION
Cause Type: External
A connection setup NLP has been received from a remote NCE which has shut down
Cause:
and restarted. An RTP connection still exists from that NCE before it shut down.
Effect: The old RTP connection will be disconnected
Action: None.
Partner node name
Partner NCE
New partner NCE instance
Previous partner NCE instance
Local TCID

Rapid Transport Protocol


Message: 660
Type: AUDIT
Comment: The RTP Connection has connected
Connection name
Partner name
COS name
Local TCID
Remote TCID

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Message: 661
Type: AUDIT
Comment: The RTP Connection has disconnected normally
Connection name
Message: 662
Type: EXCEPTION
Cause Type: External
Cause: The RTP Connection has disconnected due to an error
Effect: Sessions using the connection will fail
Action: Investigate the cause of the error
Sense code
Connection name
Message: 663
Type: EXCEPTION
Cause Type: External
Cause: The RTP Connection has disconnected due to an error
Effect: Sessions using the connection will fail
Action: Investigate the cause of the error
Sense code
Connection name
Message: 676
Type: EXCEPTION
Cause Type: Config
Cause: Find processing not complete on timer expiry
Effect: No retry of FIND frame on this timer expiry
If possible, increase the FIND timer value to allow time for the Discovery request to
Action:
complete. Otherwise, contact support with details of the problem.

Message: 677
Type: EXCEPTION
Cause Type: Config
Invalid correlator on received FOUND frame. This is may be due to a protocol error at
Cause:
a Discovery server, or may be caused by the FIND timer being set too low.
Effect: Frame discarded
If possible, increase the FIND timer value to allow time for the Discovery request to
Action:
complete. Otherwise, contact support with details of the problem

Message: 678
Type: EXCEPTION
Cause Type: Config
Invalid correlator on received NOTIFY frame. This may be due to a protocol error at a
Cause:
Discovery server, or may be caused by the QUERY timer being set too low.
Effect: Frame discarded
If possible, increase the QUERY timer value to allow time for the Discovery request
Action:
to complete. Otherwise, contact support with details of the problem

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Message: 679
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficent storage to start Discovery application
Effect: Discovery fails to initialize application
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to SNAP APPN.

Message: 680
Type: EXCEPTION
Cause Type: Config
Unexpected FIND frame response received, indicating that the FIND timer is set too
Cause:
low
Effect: Response discarded
If possible, increase the FIND timer value to allow time for the Discovery request to
Action:
complete. Otherwise, contact support with details of the problem.

Message: 681
Type: EXCEPTION
Cause Type: Config
Unexpected QUERY frame response received, indicating that the QUERY timer is set
Cause:
too low
Effect: Response discarded
If possible, increase the QUERY timer value to allow time for the Discovery request
Action:
to complete. Otherwise, contact support with details of the problem

Message: 682
Type: EXCEPTION
Cause Type: Config
Unexpected SOLICIT frame response received, indicating that the SOLICIT timer is
Cause:
set too low
Effect: Response discarded
If possible, increase the SOLICIT timer value to allow time for the Discovery request
Action:
to complete. Otherwise, contact support with details of the problem.

Message: 684
Type: EXCEPTION
Cause Type: External
Subvector of unexpected length in frame. This protocol error may indicate an
Cause:
interoperability problem
Effect: Subvector is ignored
Action: Contact support with details of the problem
Frame

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Message: 687
Type: EXCEPTION
Cause Type: External
Error reported on adapter. Possible error types are as follows.
0x04 - All SAPs for this device must be closed down
0x07 - This SAP must be closed down
Possible error codes are as follows.
0x11 - General device open/lan insertion failure
0x12 - Ring closedown due to excessive Beaconing
0x13 - Hardware/microcode error in adapter
0x14 - PC Network failure
Cause: 0x15 - Forced off ring during insertion process
0x16 - Error detected during wrap test
0x17 - Forced off ring
0x18 - Error detected in lobe wiring
0x19 - Beaconing error on insertion to the network
0x1A - Another adapter on the network with same address
0x1B - Network hardware error
0x1C - Adapter has been reset
0x30 - SAP has failed
Effect: Adapter is no longer used by Discovery
Action: Investigate the cause of the adapter failure
Error type
Error code
Message: 688
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to process an incoming Discovery frame
Effect: Frame parsing abandoned and frame discarded
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to SNAP APPN.

Message: 689
Type: EXCEPTION
Cause Type: External
Cause: Unable to send Discovery request frame
Effect: Frame may be resent on a timer, so no effect

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Session Services
Message: 719
Type: EXCEPTION
Cause Type: SNA
Network Node server not required. This is logged when a back-level APPN network
Cause: node (i.e. one that does not support function set 1015) attempt to activate CP-CP
sessions with APPN (EN) when it already has a network node server.
The CP-CP session will be deactivated with the specified sense code. APPN cannot
Effect: subsequently use this network node as its server unless all links to it are deactivated
(and at least one restarted).
Action: None.
Sense code
Adjacent CP name
Message: 720
Type: PROBLEM
Cause Type: SNA
Cause: CP capabilities exchange failed because of contention loser CP-CP session failure.
Contention winner CP-CP session will be deactivated. APPN will attempt to reactivate
Effect:
CP-CP sessions with this adjacent CP.
This log flags the fact that a CP-CP session failed. Other logs give more details on the
Action:
reason for the session failure (eg. insufficient resources, link failure).
Sense code
Adjacent CP name
Message: 722
Type: PROBLEM
Cause Type: Resource
Insufficient storage to generate Alert CPSS003 (protocol error in received BIND or
Cause:
LOCATE).
Effect: Alert will not be sent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
Sense code
FQPCID
Adjacent CP name

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Message: 723
Type: PROBLEM
Cause Type: SNA
CP capabilities exchange has failed because of protocol error. This may indicate an
interoperability problem. Sense codes are as follows.
08060030 -CP capabilities requested by unknown CP
Cause: 08210002 -CP capabilities requested on other than CPSVCMG mode
08150007 -CP capabilities requested when CP-CP session already established
08B60000 -CP-CP sessions not supported by adjacent node
08090039 -CP transaction error
CP-CP sessions with the specified adjacent node will be deactivated. APPN will not
Effect:
attempt to reactivate CP-CP sessions with this adjacent CP.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
Message: 724
Type: PROBLEM
Cause Type: SNA
CP capabilities exchange has failed because of badly formatted CP CAPS GDS
variable. Sense codes are as follows.
Cause:
10101000 -CP capabilities length error
10101002 -Unexpected GDS identifier (not CP capabilities)
CP-CP sessions with the specified adjacent node will be deactivated. APPN will not
Effect:
attempt to reactivate CP-CP sessions with this adjacent CP.
Action: Contact support with details of the problem.
Sense code
Adjacent CP name
CP Capabilities
Message: 726
Type: AUDIT
Comment: Adjacent CP contacted.
Adjacent CP name
Message: 727
Type: AUDIT
Comment: CP-CP sessions have been successfully established with the adjacent node.
Adjacent CP name
1015 compliant
CP Capabilities

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Message: 728
Type: EXCEPTION
Cause Type: SNA
Cause: Retrying CP-CP session establishment after error.
Effect: None.
Action: None.
Adjacent CP name
Sense data
Message: 731
Type: PROBLEM
Cause Type: SNA
Cause: CP capabilities exchange failed because of contention winner CP-CP session failure.
Contention loser CP-CP session will be deactivated. APPN will attempt to reactivate
Effect:
CP-CP sessions with this adjacent CP.
This log flags the fact that a CP-CP session failed. Other logs give more details on the
Action:
reason for the session failure (eg. insufficient resources, link failure).
Sense code
Adjacent CP name
Message: 732
Type: EXCEPTION
Cause Type: SNA
Cause: CP-CP sessions established between two network nodes in different networks.
Effect: CP-CP sessions will be deactivated with the specified sense code.
Action: None.
Sense code
Adjacent CP name
Message: 740
Type: AUDIT
Comment: A PU-SSCP session has been activated.
PU name
PU Manager
Message: 741
Type: AUDIT
Comment: A PU-SSCP session has been deactivated.
PU name

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Message: 742
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to send RTM statistics to host.
Effect: RTM statistics displayed by host will be inconsistent.
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.
PU name
NAU address

CPI-C
Message: 760
Type: EXCEPTION
Cause Type: Resource
Cause: Insufficient storage to process CPI-C function.
Effect: CPI-C function call will fail with return_code of CM_PRODUCT_SPECIFIC_ERROR
Either decrease the system load (for example, by reducing the number of active
Action:
sessions), or make more storage available to APPN.

Message: 762
Type: EXCEPTION
Cause Type: API
A CPI-C application specified an unknown symbolic destination name on a CMINIT
Cause:
call.
Effect: The CMINIT call will fail with CM_PARAMETER_CHECK.
Either define the symbolic destination name (using DEFINE_CPIC_SIDE_INFO), or
Action:
modify the application to use a symbolic destination name that is already defined
Symbolic destination name
Message: 765
Type: EXCEPTION
Cause Type: API
Cause: CPI-C application attempted to start more than 64 concurrent conversations.
CMACCP, CMINIT, or CMINIC verb will fail with
Effect:
CM_PRODUCT_SPECIFIC_ERROR.
Action: Modify TP to use 64 or fewer concurrent conversations.

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3. Utility Functions
Offline Utility Keypad Operations
Using the operator panel keypad interface, the user can execute off-line utilities that perform
routine parameter input, such as setting the time, date, or serial number. Additionally, a number
of passive diagnostic functions are also provided.
The following steps describe the procedures for initiating a diagnostic utility using the operator
panel keypad and LCD.
1. Enter Off-line Diagnostics mode.
2. Observe that the operator panel LCD displays the message:
Diag MODE = M
3. Press and release the operator panel keypad <5> key to select the Utilities mode, then
press the <Enter> key. Press and release the operator panel keypad <7> key to access
the FE mode of the utilities. An Engineering mode also exists to allow field personnel
to run additional utilities only under the direction of a Visara Engineer if necessary.
4. Observe that the standard utility initiation appears on the operator panel LCD display
as follows, with the cursor flashing in the R position:
R:UU
where the R field is a parameter that allows the utility output to be redirected to a
different output device and the UU field is a 2-digit unique utility number.
5. Enter a value into the R field by pressing and releasing the operator panel keypad <1>
key. This is the current default value; no other values are implemented. A value of 1 in
the R field selects the operator panel LCD display as the output device for the utility
to be executed.
6. Observe that the input value is echoed in the utility initiation template by the numeral
1 replacing the R. Note also that the flashing block cursor moves to the colon (:)
which separates the R and UU fields.
7. Press and release the operator panel keypad <Enter> key to lock in this value. Note
that the flashing block cursor moves to the first U in the UU field.
8. Enter a unique utility number by pressing and releasing two operator panel keypad
numeric keys.
9. Observe that the keys pressed are echoed in the utility initiation template by the legend
numeral of the key pressed replacing one of the U characters. Note that as each key is
pressed, the flashing block cursor moves one character to the right, indicating which
input the next key pressing corresponds to.
10. Press and release the operator panel keypad <Enter> key to lock in the utility number
entered.
11. With the release of the operator panel <Enter> key, the utility is executed. Refer to
the page describing the utility selected for details of its execution.
If an unimplemented UU value is entered, the following message will be displayed on the
operator panel LCD display:

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Utility Not FND


This message tells the operator that the utility software has searched a list of implemented
utilities and has not found a match for the entered utility number. To recover, press and
release any operator panel key except IML. This action returns the user to the original
utility initiation template.
To abort the utility initiation sequence without executing a utility, pressing and releasing the
operator panel <Diag> key will return control to the Diag mode template. This must be done
prior to pressing and releasing the operator panel <Enter> key after entering the utility number
(UU field).

Utility Quick Reference Chart


# Name Cust. FE Engineer Password
00 Not Implemented . . . .
01 Clear Feature Key X X X No
02 Reserved . . . .
03 Read Feature Key X X X No
04 Set Serial Number . X X Yes
05 Read Serial Number X X X No
06 Create Diagnostic Disk . X X Yes
07 Delete Diagnostic Disk X X X No
08 Set Month, Day, Year X X X No
09 Read Month, Day, Year X X X No
10 Set Time X X X No
11 Read Time X X X No
12 Read Slot Pop Table X X X No
13 Display Diag. Results X X X No
14 Not Implemented . . . .
15 Read Code &amp; Data Area X X X No
16 Read SCI Ports X X X No
17 Not Implemented . . . .
18 Keypad Test X X X No
19 Op Panel LCD Test X X X No
20 Do Dump Disk X X X No
21 Boot I/O Proc. Boards X X X No
22 Boot Gen. Purp. Boards X X X No
23 Set FE Switch . X X Yes
24 Reset FE Switch . X X Yes
25 Reserved . . . .
26 Reserved . . . .
27 Toggle LCD View Angle X X X No
28 Print Slot Pop Table X X X No
29 Read Burn-In Time X X X No
30 Read Disk A CRC X X X No
31 Read Disk B CRC X X X No

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# Name Cust. FE Engineer Password


32 Clear RTC NVRAM X X Yes
33 Read Prom Rev # X X X No
34 Reserved . . . .
35 Reserved . . . .
36 Initialize Disk C (Hard Drive 0) X X X No
37 Initialize Disk D (Hard Drive 1) X X X No
38 Test Unit Ready of Hard Drive X X X No
39 Inquiry of Hard Drive X X X No
Parameters
40 Read Capacity of Hard Drive X X X No
41 Format Hard Drive . X X Yes
42 Boot TRC Boards X X X No
43 Boot CHP Boards X X X No
44 Boot CHC Boards X X X No
45 Boot all processor boards in the X X X No
LINCS node
46 Boot ETH Boards X X X No
47 Reserved . . . .
48 Reset Manufacturing Switch X X X No
49 Determine whether channel X X X No
goes online at IML
50 Not Used . . . .
51 Not Used . . . .
52 Not Used . . . .
53 Lock Bus Test X X X No
54 Reserved . . . .
55 15X SCP PROM Upgrade X X Yes
56 Number of Floppy Drives X X Yes
installed on 65X
57 Amount of Local Memory X X Yes
installed on a 65X
58 Reserved . . . .
59 Reserved . . . .
60 Reserved . . . .

Utility Descriptions
Utility 00
Utility 00 is currently reserved for an as yet unimplemented password protected utility. If
selected, the user is prompted for a password. If a password is entered, the only action taken
is a return to the Utility Input mode and redisplay of the utility initiation template on the
operator panel LCD display.

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Utility 01 - Clear Feature Key


Utility 01 is an unprotected utility that enables the user to set or reset the Feature key to all
zeros. This provides a means of clearing the Feature key without having to use the password
protected Set Feature Key utility.
Caution
Use of this utility will erase any features that have been activated using the Feature
Activation Disk (FAD) utility. Once erased the user must use the original FAD to reactivate
the feature if desired (or a new FAD must be obtained). A FAD extraction utility is available
to withdraw a Feature back onto the FAD, enabling reuse of the FAD onto another LINCS
node.
For the convenience of those who enter this utility by mistake, a means of exiting without
changing the Feature key is provided through the use of the <Diag> key. See the steps below
for a description of this escape mechanism.
The following steps describe the procedure for using the Clear Feature Key utility:
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. The following message is displayed on the operator panel LCD display:
FKEYX FFFFFFFF
where X is the feature key number being displayed and FFFFFFFF is the eight
hexadecimal digits of the feature key.
4. Note that no cursor is displayed on the LCD, indicating that this utility does not allow
the user to input values for the Feature key.
Note: If you enter this utility by mistake and wish to exit without changing the Feature
key, press and release the <Diag> key to return to the utility initiation template. To
advance to the next feature key, press the <Adv> key.
5. To clear the Feature key, press and release the operator panel <Clr> key.
6. The operator panel LCD display changes to show an all zero Feature key. This is the
actual new, all zero Feature key as read from the nonvolatile memory in the OPL
board RTC chip.
7. Press and release any key except the <IML> key to display the next feature key or
press and release the <Diag> key to return to the utility initiation template.
8. Repeat Steps 3 - 7 until the <Diag> key is pressed and released or all feature keys
have been displayed.

Utility 02 - Reserved
Utility 03 - Read Feature Key
The Read Feature Key utility is an unprotected utility which displays the current value of the
16-character Feature key on the operator panel LCD display (8 values at a time). It is a read
only utility; the current value of the Feature key cannot be altered using this utility.

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This utility is provided to give the customer a means of reporting the Feature key value
without giving them the opportunity to alter it. Authorized personnel with a need to change a
Feature key in the field should use a FAD and the Feature Activation utility. Authorized
personnel may use Utility 02, Set Feature Key, using the appropriate password.
1. Enter Offline Extended diagnostics.
2. Select Offline Utility mode.
3. The following message is displayed on the operator panel LCD display:
FKEYX FFFFFFFF
where X is the feature key number (0 or 1) being displayed and FFFFFFFF is the eight
hexadecimal digits of the Feature key.
4. Note that no cursor is displayed on the LCD, indicating that this is a read only function.
5. To display the next feature key, press and release any operator panel key other than
the <IML> key.
6. Repeat Steps 3 - 5 until all feature keys have been displayed.

Utility 04 - Set Serial Number


Utility 04 is a protected utility which allows the user to enter or modify the LINCS node’s 8-
digit serial number. The serial number is stored in system nonvolatile memory; it is therefore
unaffected by power transitions. The value loaded into the platform in the factory should
match the least significant 8 digits of the serial number found on the serial tag of the platform.
Note: This utility is to be used only by authorized service personnel after replacement of the
SCP card or Motherboard.
The following steps describe how to use this utility:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad <1> key for the R input,
and the <0> and <4> keys for the UU field.
3. Observe that the password prompt message appears on the operator panel LCD display.
4. Enter the FE password.
5. Observe that the operator panel LCD display displays the following message:
SN NNNNNNNN
where NNNNNNNN is the current value of the 8-digit serial number. Note that a
flashing cursor is positioned at the first (leftmost) digit of the serial number.
6. To enter or modify a serial number, press and release the operator panel keypad keys
corresponding to the desired serial number digits. As each digit is entered, the current
digit is replaced by the legend numeral of the key pressed, and the flashing cursor
advances to the next serial number digit.
7. Once the desired serial number value has been entered using Step 6 above, press the
operator panel <Enter> key to terminate editing mode and write the new serial number
to nonvolatile memory. Once the <Enter> key has been pressed, the LCD display and
the serial number can no longer be changed without repeating the utility.
8. Observe that the utility initiation template returns to the operator panel LCD display.
If desired, the new serial number value can be verified by displaying it using the read
only display serial number utility, UU = 05.

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Notes:
1. To advance the cursor without changing the current value of a serial number digit,
press and release the operator panel <Adv> key. This action will advance the flashing
cursor one place to the right without changing the current serial number digit.
2. To move the flashing cursor to a preceding serial number digit, press and release the
operator panel <Clear> key. This action will move the flashing cursor to the
immediately preceding serial number digit (one digit to the left). This option is active
prior to the pressing of the operator panel <Enter> key, which terminates the serial
number editing.
3. To abort the execution of this utility without altering the current serial number value,
press and release the operator panel <Diag> key. Editing will be terminated, and the
utility initiation template will be returned to the operator panel LCD display.

Utility 05 - Read Serial Number


The Read Serial Number utility is an unprotected utility which displays the current value of
the 8-digit serial number on the operator panel LCD display. It is a read only utility; the
current value of the serial number cannot be altered using this utility.
This utility is provided to give the customers a means of reporting the serial number without
giving them the opportunity to alter it. Authorized company personnel with a need to change
the serial number should use Utility 04, Set Serial Number.
Note that you can view the serial number in the online Central Control Mode, panel 4/1.
The utility is executed as follows:
1. Enter Offline Extended Diagnostics.
2. Select Offline Utility mode.
3. Observe that the following message is displayed on the operator panel LCD display:
SN NNNNNNNN
where NNNNNNNN is an 8-digit serial number.
4. To return to the utility initiation template, press and release any operator panel key
other than the <IML> key.

Utility 06 - Create Diskette Diagnostic Command File


LINCS diagnostic tests and utilities can be automatically initiated and executed using a
command file created by this protected utility. A diagnostic command file is useful whenever
a fixed sequence of diagnostic tests and utilities must be executed repetitively, such as in
factory burn-in or whenever automatic initiation of tests is desired.
The diagnostic command file created by this utility will be automatically executed at IML or
POR; in this sense, it alters the normal functioning of the diskette. To return the diskette to its
original state, delete the diagnostic command file using Utility 07.
When the command file built by this utility is executed, the commands it contains are executed
sequentially in the order in which they were entered using this utility. Any failure will halt the
execution of the command file at the failing test or error causing utility. Once a failure occurs,
there is no mechanism for restarting the command file other than re-IMLing.

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The diagnostic command file can contain a variable number of diagnostic test or utility
commands. The maximum number allowed is dependent on the number of characters required
by the commands entered. The utility will allow commands to be entered until a maximum
number of characters is approached. The current limit is the size of the file buffer, 255
characters.
The following steps create a diagnostic command file on the diskette:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric keys <1> for the R
input, and the <0> and <6> keys for the UU input.
3. Observe that the message PASSWORD=? appears on the operator panel LCD display.
4. Enter the appropriate password by sequentially pressing and releasing operator panel
keypad keys. Note that the password is not echoed on the operator panel LCD display.
5. Observe that the operator panel LCD display shows the message XDG$AUTOCMD.
This indicates that the auto command file was successfully created.
6. Enter the diagnostic test and utility commands that you wish to include in the command
file per the following three steps. Note that the method and templates are identical to
normal keypad initiation operations.
7. Press and release the operator panel LCD display keypad <Enter> key. Observe that
the standard diagnostic mode template appears on the LCD display.
8. Enter a diagnostic mode by pressing and releasing the appropriate operator panel
keypad numeric key, followed by pressing and releasing the operator panel <Enter>
key.
9. Observe that the standard extended diagnostic test or utility initiation template appears
on the operator panel LCD display. Enter the desired parameters by pressing and
releasing the appropriate operator panel keypad numeric keys.
10. Repeat the previous three steps until you have entered all the commands that you
desired, or until the maximum number of commands has been entered.
11. Command entering mode is terminated by pressing and releasing the operator panel
<Diag> key. Observe that the message XDG$AUTOCMD appears on the LCD display.
Once this message is observed, press and release any operator panel keypad key except
<IML> to write the new command file to the diskette.
Note that the new file is not written to the diskette until this final key is pressed
and released.
12. Observe that the appropriate disk drive red LED lights, indicating the auto command
file is being written to the diskette.
13. Observe that the standard diagnostic utility initiation template is returned to the operator
panel LCD display, after the file write is complete. If desired, the presence of the file
can be verified by doing a directory command for the file XDG$AUTO.CMD on a
PC/AT with a 1.2-MB floppy drive.
Note: If, after entering the last parameter of a command, the message
XDG$AUTOCMD appears on the operator panel LCD display, you have reached the
maximum number of commands. To write the command file to the diskette, press and
release any operator panel keypad key except <IML>. Note that the new file is not
written to the diskette until this final key is pressed and released!

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Utility 07 - Delete Diskette Diagnostic Command File


Diagnostic tests and utilities can be automatically initiated and executed using a command
file created by Utility 06. Executing Utility 07 will delete the diagnostic command file created
by Utility 06 from the floppy diskette, allowing the LINCS node to IML normally.
Note that this utility is unprotected while the Command File Create utility is protected. This
allows a customer to delete a command file that may have been inadvertently left on a diskette
without having to know a password or call a field engineer to come on site.
The following steps delete a diagnostic command file from a diskette:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <0> and <7> keys for the UU input.
3. Observe that the operator panel LCD display shows the message XDG$AUTOCMD.
This indicates that the auto command file was successfully deleted.
4. Observe that the standard diagnostic utility initiation template is redisplayed on the
operator panel LCD display.

Utility 08 - Set Month, Day, and Year


Utility 08 is an unprotected utility which allows the user to enter or modify the month, day,
and year contained in the real-time clock chip. The real-time clock chip stores these values in
its nonvolatile memory; they are therefore unaffected by power transitions.
Note that you can also configure this information in an online utility in Central Control Mode,
utility 2/1.
The following steps describe how to use this utility:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode.
3. Observe that the operator panel LCD display displays the following message:
DATE MM/DD/YY
where MM, DD, and YY are 2-digit values for the month, day, and year, respectively.
Note that a flashing cursor is positioned at the first (leftmost) digit of the month
field.
4. To enter or modify a date, press and release the operator panel keypad keys
corresponding to the desired month, day, or year digits. Note that as each digit is
entered, the current digit is replaced by the legend numeral of the key pressed, and the
flashing cursor advances to the next digit in the month, day, or year field, or to the
colon (:) field delimiter, if both digits have been entered.
5. When both digits of a field have been entered, press and release the operator panel
<Enter> key to save the field value. The flashing cursor will move to the first digit of
the next field, if modifying the month or day. If modifying the year field, the <Enter>
key pressing saves the year field, terminates execution of the utility, and returns the
standard utility initiation template to the operator panel LCD display. If desired, the
new month, day, and year values can be verified by displaying them using the read
only display date utility, UU = 09.

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Notes:
1. To advance the cursor to the next digit or colon delimiter of the month, day, or year
field without changing the current digit of that field, press and release the operator
panel <Adv> key. This action will advance the flashing cursor one place to the right
without changing the current month, day, or year field digit.
2. To move the flashing cursor to a preceding month, day, or year field digit, press and
release the operator panel <Clear> key. This action will move the flashing cursor to
the immediately preceding month, day, or year field digit (one digit to the left). This
option is active prior to the pressing of the operator panel <Enter> key, which
terminates the editing of the current field.
3. To abort the execution of this utility without altering the month, day, or year field
values, press and release the operator panel <Diag> key. Editing will be terminated,
and the utility initiation template will be returned to the operator panel LCD display.
The original stored date will not be altered.

Utility 09 - Read Month, Day, and Year


Utility 09 is an unprotected utility that allows the user to display, in read only mode, the
month, day, and year currently stored in the real-time clock nonvolatile memory.
The following steps describe how to use this utility:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
parameter, and the <0> and <9> keys to select and initiate this utility.
3. Observe that the following message is displayed on the operator panel LCD display:
DATE MM/DD/YY
where MM, DD, and YY are 2-digit month, day, and year fields that contain the
current real-time clock chip values.
4. The date message will be displayed until the user presses any operator panel key other
than IML. Pressing and releasing a key will result in the termination of this utility and
the redisplay of the standard diagnostic utility initiation template.

Utility 10 - Set Time


The Set Time utility is an unprotected utility which provides the user with the ability to
change the current hours, minutes, and seconds values of the real-time clock chip. These
values are stored in the real-time clock chip’s nonvolatile memory and are therefore unaffected
by power transitions. Note that you can also configure this information in an online utility in
Central Control Mode, utility 2/1.
The utility is executed as follows:
1. Enter Offline Extended Diagnostics.
2. Select Offline Utility mode. Select this utility by pressing and releasing the operator
panel <1> and <0> keys when in the standard diagnostic utility initiation template UU
field.

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3. Observe that the following message is displayed on the operator panel LCD display:
TIME HH:MM:SS
where HH, MM, and SS are 2-digit hour, minute, and second fields, which will
contain the current real-time clock chip values for these parameters.
4. To enter or modify the time, press and release the desired operator panel keypad
numeric keys. Note that as each digit is entered, the current digit is replaced by the
legend numeral of the key pressed, and the flashing cursor advances to the next digit
in the month, day, or year field, or to the colon (:) field delimiter, if both digits have
been entered.
5. When both digits of a field have been entered, press and release the operator panel
<Enter> key to save the field value. The flashing cursor will move to the first digit of
the next field, if modifying the hours or minutes fields. If modifying the seconds field,
pressing the <Enter> key saves the seconds value, terminates execution of the utility,
and returns the standard utility initiation template to the operator panel LCD display.
If desired, the new time can be verified by displaying it using the read only Display
Time utility, UU = 11. Note that the real-time clock chip continues to keep time in the
normal manner while the user initiates another utility.
Notes:
1. To advance the cursor to the next digit or colon field delimiter of the hours, minutes,
or seconds field without changing the current digit of that field, press and release the
operator panel <Adv> key. This action will advance the flashing cursor one place to
the right without changing the current hours, minutes, or seconds digit.
2. To move the flashing cursor to a preceding hours, minutes, or seconds field digit,
press and release the operator panel <Clear> key. This action will move the flashing
cursor to the immediately preceding hours, minutes, or seconds field digit (one digit
to the left). This option is active prior to the pressing of the operator panel <Enter>
key, which terminates the editing of the current field.
To abort the execution of this utility without altering the hours, minutes, or seconds field
values, press and release the operator panel <Diag> key. Editing will be terminated, and the
utility initiation template will be returned to the operator panel LCD display. The original
values will not be altered. Note that the real-time clock chip continues to keep time in the
normal manner while this utility is being executed.

Utility 11 - Read Time of Day


Utility 11 is an unprotected utility that allows the user to display in read only mode the
current time of day in hours, minutes, and seconds. The current time of day is stored in the
real-time clock nonvolatile memory.
The following steps describe how to use this utility:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
parameter, and the <1> key twice to select and initiate this utility.

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3. Observe that the following message is displayed on the operator panel LCD display:
TIME HH:MM:SS
where HH, MM, and SS are 2-digit hour, minute, and second fields that contain
the current real-time clock chip values.
4. The time message will be displayed until the user presses any operator panel key
other than IML. Pressing and releasing a key will result in the termination of this
utility and the redisplay of the standard diagnostic utility initiation template.

Utility 12 - Read Slot Population Table Block


The slot population table is a data structure that details the characteristics of each board
considered a bus master slot residing in the LINCS node. It is organized by ascending slot ID
number into blocks of 40 bytes, with one block per slot. This unprotected utility gives the
user the capability to passively view the contents of a particular slot population table block.
This utility is of use whenever the user has a question about the board ID, bounds, local
memory, dual port memory, or feature masks of a particular board. Note that this information
is also available online in the Central Control Mode utility 0/3.
The following steps describe the initiation and execution of this utility:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode.
3. Observe that the following message is shown on the operator panel LCD display:
SLOT JXX
where XX is a slot input field.
4. Press and release the operator panel keypad numeric keys corresponding to the J
number of the slot whose block you wish to view. Note that only the combinations 02
through 16 are valid.
5. Press and release the operator panel <Enter> key.
6. Observe that the operator panel LCD display shows the following message:
BRD ID XXXX
where XXXX corresponds to a 4-digit board ID. Currently the first two digits are
00.
7. Press and release the operator panel <Adv> key to view additional slot population
table block fields. Each pressing of the <Adv> key displays the next field. The following
list describes the fields and their labels:

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Field Description
BRD ID XXXX Displays the board ID.
SLT ID XXXX Displays a 4-character logical slot ID.
LM BOT NNNNNNNN Displays the local memory bottom address.
LM BAS NNNNNNNN Displays the local memory base (first allocatable) address.
LM CUR NNNNNNNN Displays the next allocatable local memory address.
LM END NNNNNNNN Displays the last allocatable local memory address.
LM TOP NNNNNNNN Displays the physical top local memory address.
LM SIZ XXXXXXXX Displays the size of local memory.
CM SIZ XXXXXXXX Displays the size of common memory.
EXFID1 XX Extended function ID 1 of board.
EXFID2 XX Extended function ID 2 of board.
BOUNDS XX Displays the value loaded into the board’s bound register.
BD REV XX Displays revision level of board.
DP SIZ XXXXXXXX Displays the size, in Kbytes, of dual port memory.
DP BOT NNNNNNNN Displays dual port memory block bottom address.
DP BAS NNNNNNNN Displays dual port memory first allocatable address.
DP CUR NNNNNNNN Displays dual port memory next allocatable address.
DP END NNNNNNNN Displays dual port memory last allocatable address.
DP TOP NNNNNNNN Displays dual port memory block top address.
FEA FG XXXX Feature flags.
# DEV XXXX Number of devices (valid for SCP/HPP boards).
BD TYP XX System board type
BD OCC XX This board’s occurrence of the system board type.
STIMER XX System timer type.

Notes:
1. Note that not all fields are valid for all boards. For example, the dual port memory
fields are invalid for a SCP or TRM.
2. Pressing and releasing the operator panel <Clear> key displays the previous frame on
the operator panel LCD.
3. The <Adv> and <Clear> keys wrap when at the last or first frame of the message,
respectively.
4. To exit from this utility, press the operator panel <Diag> key. The utility is terminated,
and the standard diagnostic utility initiation template is returned to the LCD display.

Utility 13 - Display Diagnostic Results Block (DRB)


Diagnostic Results Blocks are data structures which are used to initiate, monitor, and report
the results of LINCS diagnostic operations. They are the means by which interprocessor
communications are accomplished between the SCP and other processor boards.
This utility provides the user with the capability to display the contents of a particular DRB.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utilities mode. Use the operator panel keypad <1> key for the R input,
and the <1> and <3> keys for the UU input.

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3. Observe that the following message appears on the operator panel LCD display:
SRC J
where corresponds to the slot number of the board which is the source of the
interprocessor communications.
4. Press and release the operator panel keypad numeric keys corresponding to the desired
slot number.
5. Press and release the operator panel <Enter> key.
6. Observe that the following message is shown on the operator panel LCD display:
DEST J
where ‘J’ corresponds to the slot number of the board which is the destination of
the interprocessor communications.
7. Press and release the operator panel keypad numeric keys corresponding to the correct
slot number.
8. Press and release the operator panel <Enter> key.
9. Observe that the following message is shown on the operator panel LCD display:
COMMND: XX
where XX is the current value of the DRB command byte.
10. Press and release the operator panel <Adv> key to display additional DRB fields.
Each pressing of the <Adv> key displays another field. The labels and definitions of
the additional fields are as follows:
Field Description
PRC ST XX Processor state byte
STATUS XX DRB protocol status byte
MODE XX Diagnostic mode value (M parameter)
X PARM XX Hardware selection option (X parameter)
Y PARM XX Control option (Y parameter)
SSL ID XX Source slot parameter
DSL ID XX Destination slot parameter
T PARM XX Test type parameter
N PARM XX Test number parameter
COUNT XX Looped execution iteration count
WILD XX Wild card parameter
FL ADDR NNNNNNNN Address test file is loaded at
DRBW08 XXXX DRB Word 8
DRBW09 XXXX DRB Word 9
DRBW10 XXXX DRB Word A
DRBW11 XXXX DRB Word B
DRBW12 XXXX DRB Word C
DRBW13 XXXX DRB Word D
DRBW14 XXXX DRB Word E
DRBW15 XXXX DRB Word F

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Notes:
1. Pressing and releasing the operator panel <Clear> key allows the user to view the
previous message frame.
2. <Adv> and <Clear> wrap from the last and first frames, respectively.
3. Note that not all fields are valid for all commands. DRB Words 8 to F in particular are
used mainly to transmit extended diagnostic data from failed hardware tests.

Utility 14 - Not Implemented


Utility 14 is not implemented.

Utility 15 - Read Code and Data Area Map Table


Utility 15, Read Code and Data Area Map Table, is an unprotected utility that allows the user
to view the absolute long word addresses at which many fixed code and data areas are located.
Since the map table is a dynamic structure that can vary in size and content, the labels that are
displayed for each map table element are not described in this paragraph.
This utility is of use primarily to development engineering personnel. It is of little or no value
to field personnel and the customer.
As noted above, each map table element is a single long word absolute address of an important,
fixed address, code, or data area within the system memory map. Included are elements that
describe both common and local memory areas. Note that not all boards may have a map
table, although this may change in the future. Boards without microprocessors, such as the
CDA and OPL, will not have a map table. Memory boards, such as the TRM and RAM
boards, will not have their own map table displayed, but will have their common memory
structure described as part of the VHP and SCP/Motherboard map table display. Obviously,
the common memory portion of the map table will be the same no matter which board it is
displayed from.
The following steps describe the procedure for using the Read Map Table utility:
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Observe that the following message is displayed on the operator panel LCD display:
DISPLAY MAP JXX
where XX is the J number of the slot that contains the board whose map table is to
be read. Note that a flashing cursor is displayed under the first X in the message.
This indicates to the user that input is required.
4. Enter a 2-digit J number by successively pressing and releasing two operator panel
keypad numeric (0-9) keys, followed by pressing and releasing the operator panel
<Enter> key.
5. Prior to pressing the <Enter> key, the J number field may be edited by using the
<Adv> and <Clr> keys to move one character right or left, respectively.

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6. If a valid J number was entered, the following message will be displayed on the operator
panel LCD display:
LLLLLLLL=AAAAAA
where the LLLLLLLL field is a variable length map table element label and the
AAAAAA field is the hexadecimal absolute address of the code area or data
structure pointed to by that map table element.
If the slot whose J number was entered is unoccupied, then the following message
is displayed on the operator panel LCD display:
NO BOARD IN SLOT
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
If an invalid slot number is entered, the following message is displayed:
INVALID SLOT
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
If a valid, occupied slot is selected, but the board resident in that slot does not have
a map table, the following message is displayed:
NO MAP FOR BRD
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
If the slot selected is valid and occupied, but the board within the slot is reset, the
following message will be displayed:
BOARD IS RESET
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
7. To display the contents of other map table elements, press and release the operator
panel <Adv> or <Clear> key to go forward or back within the map table, respectively.
8. To exit the utility, press and release the operator panel <Diag> key. Observe that the
operator panel LCD display again shows the utility initiation template.

Utility 16 - Read SCI Ports 0-7


Utility 16 is an unprotected utility that enables the user to read the contents of SCI Ports 0-7.
SCI is a hardware subsystem found on LINCS nodes. The subsystem provides control, board
identification, memory bounding, parity error control, and interrupt functions within the system.
SCI ports appear to software as byte long registers at fixed absolute addresses for each slot.
The definition of each bit within an SCI register is dependent on each board type; while there
are some commonalities, the definitions of many bits vary from board to board, and are too
extensive to document here. Important from a diagnostic viewpoint are the standards that 1)
Port 2 contains the 5-bit board ID and 3-bit rev level, 2) the low nibble of Port 1 contains the
board’s four programmable diagnostic LEDs, 3) Ports 4 and 5 contain the read odd interrupt
register and the read even interrupt register, respectively, and 4) Port 6 is an uncommitted
byte wide R/W port whose bit mapping is software dependent (gate array version only).

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The following steps describe the procedure for using the read SCI Port utility:
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Observe that the following message is displayed on the operator panel LCD display:
RD SCI PORTS JXX
where XX is the J number of the slot that contains the board whose SCI ports are
to be read. Note that a flashing cursor is displayed under the first X in the message.
This indicates to the user that input is required.
4. Enter a 2-digit J number by successively pressing and releasing two operator panel
keypad numeric (0-9) keys, followed by pressing and releasing the operator panel
<Enter> key.
5. Prior to pressing the <Enter> key, the J number field may be edited by using the
<Adv> and <Clr> keys to move one character right or left, respectively.
6. If a valid J number was entered, the following message will be displayed on the operator
panel LCD display:
SCI PORT N = YY
where N is a single-digit SCI port number, initially 0 for the first template displayed,
and YY is a 2-digit hex number representing the current value of Port N.
If an invalid slot number is entered, the following message is displayed:
INVALID SLOT
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
If the slot whose J number was entered is unoccupied, then the following message
is displayed on the operator panel LCD display:
NO BOARD IN SLOT
Press and release the operator panel <Diag> key to exit to the utility initiation
template if this message is displayed.
7. To display the contents of the other SCI ports, press and release the operator panel
<Adv> or <Clear> key until the desired SCI port is displayed.
8. To exit the utility, press and release the operator panel <Diag> key. Observe that the
operator panel LCD display again shows the utility initiation template.

Utility 17 - Not Implemented


Utility 17, which was to allow the user to view the board IDs contained in the slot population
table, was superceded by Utility 12 and is therefore currently not implemented.

Utility 18 - Keypad Test


Utility 18, the Keypad test, allows the user to verify the operability of all operator panel keypad
keys and discrete keys, except for the IML key. The operator panel keypad consists of ten
numeric keys, with legends <0>, <1>, <2>, <3>, <4>, <5>, <6>, <7>, <8>, and <9>, and two
function keys labeled <Enter> and Alt.

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In addition to the twelve keypad keys, the operator panel contains five discrete keys. One of
these five keys, the IML key, is not covered by this test because it is tied directly to POR
hardware, and, therefore, not under programmable control. The other four discrete keys, labeled
Config, <Diag>, <Adv>, and <Clear> are under program control and can be tested with this
utility.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <1> and <8> keys for the UU input.
3. Observe that the following message appears on the operator panel LCD display:
Keypad Test
4. Press and release any operator panel key other than the IML key.
5. Observe that the legend of the key pressed is displayed on the operator panel LCD
display.
6. Press and release each of the remaining operator panel keys except for the IML key,
observing with each pressing that the legend is echoed on the operator panel LCD
display. This utility will remain active until every key except the IML key has been
pressed and released once. This requires 14 separate key pressings.
7. When all keys have been pressed (at least) once, the next key pressing of any operator
panel key except the IML key terminates the utility. The standard diagnostic utility
initiation template is returned to the operator panel LCD display immediately following
the termination of the utility.

Utility 19 - Operator Panel LCD Display Test


The operator panel LCD display is formatted as 16 characters, each formed from a single 5 x
7 matrix of LCDs. Additionally, a single row of five dots forms an underline underneath each
character. This utility provides the user with the ability to visually check all of the LCDs
within the matrix by turning on all 640 of them.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <1> and <9> keys for the UU input.
3. Observe that every LCD in all 16 character positions turns on. Any LCD that does not
turn on should be considered a hardware failure.
4. Press and release any operator panel LCD key except for the IML key to terminate
this utility. When the utility is terminated, the standard diagnostic utility initiation
template is returned to the operator panel LCD display.

Utility 20 - Dump Disk Utility


The Dump Disk utility writes vital data areas to one of the dump directories on the Hard
Drive for use in failure analysis. The quantity of data written is dependent upon the types of
boards installed, and the code loaded on them. Note that on the 1174-90S, there is no hard
drive to dump to. On this model a floppy diskette labeled as a Dump diskette is required. A
Dump diskette is a blank formatted disk with the label: @A@@@@@@174.

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Normally a dump is automatically written to the hard drive by LINCS when a catastrophic
failure occurs, or when initiated. On the 1174-90S however, and under certain circumstances
on other models (Engineering Switch is on or box is configured for ‘No Dump and No IML’),
the LINCS platform will remain in a failed state waiting for an IML, or to proceed with the
dump.
To initiate and execute this utility, you must perform the following steps:
1. Enter Extended Diagnostics mode by pressing the <Diag> key followed by the
<Enter> key. If you do not see any indication from the front panel that LINCS is
going into Diagnostics mode, then repeat the key sequence. You should see the ‘DIAG
MODE =’ prompt appear.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <0> keys for the UU input.
3. You should begin to see messages appearing on the LCD display indicating that dump
files are being written (‘WRITING xxxxxxxx’). In the case of the 1174-90S you must
have the Dump Diskette installed in a floppy drive when you initiate this step.
The diskette drive LED of the drive containing the System diskette is turned on.
4. When the dump operation is complete, the following message appears on the operator
panel LCD display:
DUMP COMPLETE
Notes:
1. If the following message appears, the Dump utility has not found a Dump diskette in
either drive (1174-90S only):
NO DISK TO DUMP
2. If an error occurs during the dump, the following message will appear on the operator
panel LCD display:
DUMP ERROR: xx
where xx is a disk error code.

Utility 21 - Boot I/O Processor Boards


Utility 21 allows the operator to boot all I/O processor boards installed in the LINCS node.
Board types which fall into this category are 80188 based, dual port memory boards.
Currently, the ASCII Interface Controller (AIC), the Multiplexer Coax Controller (MCC),
and the Synchronous Communications Adapter (SCC) fall into this category.
The user should note that execution of this utility is a prerequisite for running any Offline
Extended Diagnostic tests on any of the boards listed above. Booting removes reset from the
board and loads its resident diagnostic manager software; without this process, no tests can
be executed.
When initiated, this utility executes all IOPs found in the LINCS node that are occupying
valid slots. The utility searches the slot population table starting with Logical Slot 0 (J02),
and proceeds to the left, booting each IOP found.

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To initiate and execute this utility, perform the following steps:


1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <1> keys for the UU input.
3. Observe that the disk drive LED lights, indicating that the diagnostic manager file is
being read from the diskette.
4. Observe that the onboard reset LED (red) is extinguished for each IOP installed.
5. Observe that the least significant programmable diagnostic LED blinks on each installed
IOP, indicating that the board has successfully booted, and is polling its SCP receive
DRB for a new command.
6. The preceding two steps occur on each board separately, in left to right order across
the 1174-1X controller card cage. When the boot is complete, the utility is automatically
terminated and the standard diagnostic utility initiation template reappears on the
operator panel LCD display.

Utility 22 - Boot General Purpose Processor Boards


Utility 22 allows the operator to boot all general purpose processor boards (SCPs) installed in
the LINCS node.
The user should note that execution of this utility is a prerequisite for running any Offline
Extended Diagnostics tests on any of these boards. Booting removes reset from the board and
loads its resident diagnostic manager software. Without this process, no tests can be executed.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> key twice for the UU input.
3. Observe that the disk drive LED lights, indicating that the diagnostic manager file is
being read from the diskette.
4. Observe that the onboard reset LED (red) is extinguished for each HPP installed.
5. Observe that the least significant programmable diagnostic LED blinks on each installed
HPP, indicating that the board has successfully booted, and is polling its SCP receive
DRB for a new command.
6. The preceding two steps occur on each board separately, in left to right order across
the 1174-1X controller card cage. When the boot is complete, the utility is automatically
terminated and the standard diagnostic utility initiation template reappears on the
operator panel LCD display.

Utility 23 - Set the Field Engineering switch


Utility 23 is a protected utility that allows a field engineer to set the Field Engineering switch.
The Field Engineering switch allows access to certain Central Control mode operations not
normally available to the customer. Note that this utility has the same effect as entering FE
mode through using the proper procedure in Central Control mode.

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Note: The FE switch should not be left on for normal customer operations. Use Diagnostic
Utility 24 or press the <PF10> key from the keyboard of a display in Central Control mode to
turn the FE switch off.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <3> keys for the UU input.
3. Observe that the message PASSWORD=? appears on the operator panel LCD display.
4. Enter the appropriate FE password by sequentially pressing and releasing operator
panel keypad keys. Note that the password is not echoed on the operator panel
LCD display.
5. The message FE SWITCH ON will appear on the operator panel LCD display,
indicating that the FE switch has been set.
6. After a short delay, the utility is automatically terminated and the standard diagnostic
utility initiation template reappears on the operator panel LCD display.

Utility 24 - Reset the Field Engineering Switch


Utility 24 is a protected utility that allows a field engineer to reset the Field Engineering
switch. The Field Engineering switch allows access to certain Central Control mode operations
not normally available to the customer. This utility has the same effect as pressing the <PF10>
key from the keyboard of a display in Central Control mode.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <4> keys for the UU input.
3. Observe that the message PASSWORD=? appears on the operator panel LCD display.
4. Enter the appropriate FE password by sequentially pressing and releasing operator
panel keypad keys. Note that the password is not echoed on the operator panel LCD
display.
5. Note that the message FE SWITCH OFF appears on the operator panel LCD display,
indicating that the FE switch has been set.
6. After a short delay, the utility is automatically terminated and the standard diagnostic
utility initiation template reappears on the operator panel LCD display.

Utility 25 - Reserved
Utility 26 - Reserved
Utility 27 - Toggle Operator Panel LCD Viewing Angle
Utility 27 allows the operator to toggle the viewing angle of the operator panel LCD display.
The LINCS hardware provides a single bit output port which allows selection of two viewing
angles; one which approximates a 6 o’clock position, another which approximates a 12 o’clock

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position. Each execution of this utility toggles this bit, and, thus, toggles the operator panel
LCD display viewing angle.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <7> keys for the UU input.
3. Observe that the operator panel LCD display viewing angle changes.
4. Observe that the standard diagnostic utility initiation template reappears on the operator
panel LCD display.

Utility 28 - Print the Slot Population Table Via the Serial Port
Utility 28 allows the operator to generate a hard copy of the slot population table via a printer
attached to the SCP or motherboard serial port. The slot population table is a data structure
that identifies the physical resources, such as boards and drives, installed in the LINCS node.
Additionally, it provides useful details of the amount of memory each board is populated
with.
Note that Utility 28 differs from Utility 12, Read Slot Population Block as follows: 1) different
output devices: Utility 28 uses the SCP/Motherboard diagnostic serial port only, Utility 12
uses the operator panel LCD display only; 2) different amount of data presented: Utility 28
prints the entire slot population table, Utility 12 allows reading only a single block of the
table.
To initiate and execute this utility, perform the following steps:
1. Connect a printer to the SCP or motherboard diagnostic port via cable P/N 212054-
006.
2. Enter Extended Diagnostics mode.
3. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <8> keys for the UU input.
4. Observe that the slot population table is printed out on the printer.
5. Observe that the standard diagnostic utility initiation template reappears on the operator
panel LCD display.

Utility 29 - Read Burn-in Elapsed Time


Utility 29 allows the operator to view the elapsed cumulative burn-in time. Burn-in is a
diagnostic mode used in the manufacturing test areas to exercise the LINCS node. As such, it
is of little value to anyone other than the factory test personnel.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Enter Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <2> and <9> keys for the UU input.
3. Press and release the <Enter> key.

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4. Observe that the operator panel LCD display shows the message:
BURN HH:MM:SS
where HH, MM, and SS are the elapsed burn-in time in hours, minutes, and seconds,
respectively. The preceding message remains on the operator panel LCD display
until any operator key other than the <IML> key is pressed.
5. After pressing any key other than <IML>, observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.

Utility 30 - Read Floppy Disk A CRC


This utility generates a Cyclic Redundancy Check value for the data stored on the diskette
found in Floppy Drive A (the drive on the left on the 10R or on the top on a 60R or 90R) and
compares the value to a CRC value stored on the disk. If an error is encountered, an error
message of the format DISK ERR: XX will appear.

Utility 31 - Read Floppy Disk B CRC


This utility generates a Cyclic Redundancy Check value for the data stored on the diskette
found in Floppy Drive B (the drive on the right on a 10R or on bottom on the 60R or 90R) and
compares the value to a CRC value stored on the disk. If an error is encountered, an error
message of the format DISK ERR: XX will appear. You may use the disk error codes found in
Chapter 4 to decode the specifics of the error.

Utility 32 - Clear RTC Nonvolatile Memory


Utility 32 is a protected utility that enables the user to set all locations of the RTC nonvolatile
memory to all zeros.
Caution
This utility will completely clear all data contained in nonvolatile memory including the
Feature key, serial number, burn-in parameters, and FE and Engineering switches. As a
result, only development engineering and authorized factory test personnel should use
this utility.
Once initiated, this utility executes without intervention, so be sure you really want to
completely clear RTC nonvolatile memory before you initiate this utility. Clearing the data
from the RTC nonvolatile memory has a severe impact on the LINCS node, especially with
regard to the loss of the Feature key. If the Feature key is cleared, previously configured
features will be disabled, causing IML errors in the B5X, B6X, or B7X series of IML states.
Note that only the nonvolatile memory page of the RTC is cleared. The RTC memory page
containing the time and date registers is not altered.
The following steps describe the procedure for using the clear RTC nonvolatile memory
utility:
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Observe that the diagnostic utility initiation template is displayed on the operator
panel LCD, indicating that the utility has successfully executed.

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Notes:
1. If desired, execution can be verified by executing the Read Feature Key (UU = 03)
and Read Serial Number (UU = 05) utilities.
2. The time and date should not be cleared by this utility. Use the Read Time (UU = 11)
and Read Date (UU = 09) utilities to verify that the time and date were not cleared, if
desired.

Utility 33 - Read Prom Rev Number


This unprotected utility allows the operator to view the prom level that is installed in the
LINCS platform.

Utility 34 - Reserved
Utility 35 - Reserved
Utility 36 - Initialize Hard Disk (1)
Identifies and initializes Disk Drive C (Hard Disk Drive 1) for use by the LINCS node.
Caution
Initialization will destroy all data on the hard disk.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <3> and <6> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. The disk drive is initialized.
6. Press any key except the IML key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.

Utility 37 - Initialize Hard Disk (2)


Identifies and initializes Disk Drive D (Hard Disk Drive 2) for use by the LINCS node.
Caution
Initialization will destroy all data on the hard disk.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.

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4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <3> and <7> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. The disk drive is initialized.
6. Press any key except the IML key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.

Utility 38 - Test Unit Ready of Hard Drive


This utility allows the operator to issue the SCSI “Test Unit Ready” command to an installed
hard disk. The command provides a means to check if the hard disk is ready to accept disk
access commands.
When initiated, the user is prompted for the desired drive, then the utility checks that the
selected drive is installed. If valid, 2K of memory from the top of SHA DPRAM is allocated
and, if RAM allocation is successful, the SCSI command is issued to the drive and the results
are displayed on the operator panel LCD.
If an error occurs while accessing the drive, the SCSI Request Sense command is issued to
determine the cause of the error.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <3> and <8> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. Observe that the hard disk drive LED lights. This indicates that the diagnostic manager
file is being read.
6. Observe that the operator panel LCD displays the prompt “Drive=?” Enter <3> for
Hard Drive C or enter <4> for Hard Drive D.
7. Observe that the selected hard drive LED lights and the “Drive is Ready” message is
momentarily displayed on the operator panel LCD.
8. Press any key except the IML key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.
If an error occurs during utility execution, the error message “DSK ERR: xxxx *”
is displayed on the operator panel LCD, where xxx is the error code value (see
Chapter 4).
If the error message contains the asterisk (*) in the rightmost position of the LCD
display, a SCSI error has occurred. The following error information is available by
pressing the <Adv> key.
Class&Code=XX - SCSI error class and code
Sense Key=XX - SCSI error sense key
Addtnl Sense=XX - SCSI error additional sense key
LB=XXXXXXXX - Logical block associated with SCSI error

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If any additional fields are undefined (contain XX), then those fields are not defined
in the SCSI sense data. If none of the fields are defined, then the SCSI Request
Sense command that retrieves the additional information has also failed.

Utility 39 - Inquiry of Hard Drive Parameters


Utility 39 allows the operator to issue the SCSI Inquiry command to an installed hard disk.
The command provides a means of obtaining the manufacturer make, model, revision level,
and serial number of the hard drive.
When initiated, the user is prompted for the desired drive, then the utility checks that the
selected drive is installed. If valid, 2K of memory from the top of SHA DPRAM is allocated
and, if RAM allocation is successful, the SCSI command is issued to the drive and the results
are displayed on the operator panel LCD.
If an error occurs while accessing the drive, the SCSI Request Sense command is issued to
determine the cause of the error.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <3> and <8> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. Observe that the hard disk drive LED lights. This indicates that the diagnostic manager
file is being read.
6. Observe that the operator panel LCD displays the prompt “Drive=?”. Enter <3> for
Hard Drive C or enter <4> for Hard Drive D.
7. Observe that the selected hard drive LED lights.
8. When the Inquiry is complete, the hard drive parameters are displayed. Additional
parameters may be viewed by pressing the <Adv> key. Shown below is an example of
the parameters displayed for a Seagate mode 125N hard drive.
SEAGATE - Manufacturer
125N - Model
Rev=xxxx - Revision level
SN=xxxxxxxx - Serial number
If the revision level and serial number fields in the data returned by the command
are undefined, no data for these fields will be displayed.
9. Press any key except the IML key and observe that the standard diagnostic utility initiation
template reappears on the operator panel LCD display. If an error occurs during utility
execution, the error message “DSK ERR: xxxx *” is displayed on the operator panel
LCD, where xxx is the error code value (see Chapter 4). If the error message contains
the asterisk (*) in the rightmost position of the LCD display, a SCSI error has occurred.
The following error information is available by pressing the <Adv> key.

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Class&Code=XX - SCSI error class and code


Sense Key=XX - SCSI error sense key
Addtnl Sense=XX - SCSI error additional sense key
LB=XXXXXXXX - Logical block associated with SCSI error
If any additional fields are undefined (contain XX), then those fields are not defined
in the SCSI sense data. If none of the fields are defined, then the SCSI Request
Sense command that retrieves the additional information has also failed.

Utility 40 - Read Capacity of Hard Drive


Utility 40 allows the operator to issue the SCSI Read Capacity command to the hard disk.
This command obtains the last logical block of storage on a hard drive and size of an individual
block. The number of logical blocks on the hard drive can be determined by adding one to the
last logical block value. The capacity (in bytes) is determined by multiplying the number of
logical blocks by the block size.
When initiated, the user is prompted for the desired drive, then the utility checks that the
selected drive is installed. If valid, 2K of memory from the top of SHA DPRAM is allocated
and, if RAM allocation is successful, the SCSI command is issued to the drive and the results
are displayed on the operator panel LCD. If an error occurs while accessing the drive, the
SCSI Request Sense command is issued to determine the cause of the error.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <4> and <0> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. Observe that the hard disk drive LED lights. This indicates that the diagnostic manager
file is being read.
6. Observe that the operator panel LCD displays the prompt “Drive=?”. Enter <3> for
Hard Drive C or enter <4> for Hard Drive D.
7. Observe that the selected hard drive LED lights.
8. When the command is complete, the hard drive parameters are displayed. Additional
parameters may be viewed by pressing the <Adv> key.
LastLB=xxxxxxxx - Last logical block
LBSize=xxxxxxxx - Logical block size in bytes
9. Press any key except the <IML> key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display. If an error occurs
during utility execution, the error message “DSK ERR: xxxx *” is displayed on the
operator panel LCD, where xxx is the error code value (see Chapter 4). If the error
message contains the asterisk (*) in the rightmost position of the LCD display, a
SCSI error has occurred. The following error information is available by pressing
the <Adv> key.

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Class&Code=XX - SCSI error class and code


Sense Key=XX - SCSI error sense key
Addtnl Sense=XX - SCSI error additional sense key
LB=XXXXXXXX - Logical block associated with SCSI error
If any additional fields are undefined (contain XX), then those fields are not defined
in the SCSI sense data. If none of the fields are defined, then the SCSI Request Sense
command that retrieves the additional information has also failed.

Utility 41 - Format Hard Drive


This is a password protected utility that issues the SCSI Format command to the hard disk.
The Format command performs a low-level format.
Caution
A low level format will destroy all data on the hard disk.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <4> and <0> keys, followed by pressing and
releasing the operator panel keypad <Enter> key. To abort this utility initiation
sequence, press the <Diag> key before pressing the <Enter> key. Pressing the <Diag>
key returns control to the Diag mode template.
5. Observe that the hard disk drive LED lights. This indicates that the diagnostic manager
file is being read.
6. Observe that the “PASSWORD=?” prompt is displayed on the operator panel LCD.
7. Enter the appropriate password, then press the <Enter> key.
8. Observe that the operator panel LCD displays the prompt “Drive=?”. Enter <3> for
Hard Drive C or enter <4> for Hard Drive D.
9. Observe that the selected hard drive LED lights and the message “Formatting...” is
displayed in the operator panel LCD.
10. When complete, the message “Formatted OK” is displayed in the operator panel LCD.
Press any key except the IML key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display. If an error occurs
during utility execution, the error message “DSK ERR: xxxx *” is displayed on
the operator panel LCD, where xxx is the error code value (see Chapter 4). If the
error message contains the asterisk (*) in the rightmost position of the LCD display,
a SCSI error has occurred. The following error information is available by pressing
the <Adv> key.
Class&Code=XX - SCSI error class and code
Sense Key=XX - SCSI error sense key

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Addtnl Sense=XX - SCSI error additional sense key


LB=XXXXXXXX - Logical block associated with SCSI error
If any additional fields are undefined (contain XX), then those fields are not defined
in the SCSI sense data. If none of the fields are defined, then the SCSI Request Sense
command that retrieves the additional information has also failed. After running this
utility, you will need to run utility 36 (or 37 if you are formatting drive D) to initialize
the drive, before you can load new code.

Utility 42 - Boot TRC Boards


Boots all Token Ring boards installed.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <4> and <2> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. Refer to Utility 22 for description.
6. Press any key except the IML key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.

Utility 43 - Boot CHP Boards


Boots all CHP boards.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <4> and <3> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. Refer to Utility 22 for description.
6. Press any key except the IML key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.

Utility 44 - Boot CHC Boards


Boots all CHC boards.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.

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4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <4> key twice, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. Refer to IML State 850, and Error State 850 if any errors occur.
6. Press any key except the <IML> key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.

Utility 45 - Boot All Processor Boards


Boots all processor boards in the LINCS platform.
1. Enter Offline Diagnostics mode.
2. Select Offline Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <4> and <5> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. Utilities 21, 22, 42, 43, and 44 are executed.
6. Press any key except the <IML> key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.

Utility 46 - Boot ETH Boards


Boots ETH boards installed. Refer to Utility 22 for additional information.
1. Enter Off-line Diagnostics mode.
2. Select Off-line Utility mode.
3. Enter the R parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <1> key, followed by pressing and releasing
the operator panel keypad <Enter> key.
4. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <4> and <6> keys, followed by pressing and
releasing the operator panel keypad <Enter> key.
5. Press any key except the IML key and observe that the standard diagnostic utility
initiation template reappears on the operator panel LCD display.

Utility 47 - Reserved
Utility 48 - Reset Manufacturing Switch
Utility 49 - Channel Online After IML
This utility sets/clears the channel NVRAM to indicate whether the associated Bus and Tag
channel card should go online or stay offline at completion of an IML. By default, Bus and
Tag channel will attempt to go to the state it was in when the platform was powered down.
The information is stored in NVRAM. This utility allows you to toggle the status.

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Utility 50 - Not Implemented


Utility 51 - Not Implemented
Utility 52 - Not Implemented
Utility 53 - Lock Bus Test
This utility performs a test on the lock bus mechanism. During this utility test, the SCP
searches the slot population table for a bus master board. When found, the SCP instructs the
bus master to move a lock test code (located in common memory) to its local memory. This
sequence is then repeated for all bus masters installed.
The SCP then searches the slot population table for any boards with Common Memory or
Dual Port Memory. When an installed board is found, the SCP passes the address of this
memory as the lock test address (or semaphore address) to the bus masters. A command to
execute the lock test code is also passed.
After the SCP verifies that the bus masters are executing the lock test, it then starts execution
of the lock test code. If no error is encountered by the SCP or any of the bus masters, the SCP
issues an IDLE command to the bus masters to stop executing the current test.
The test cycle is then repeated until an error is encountered or the <Diag> key is pressed on
the operator panel.
1. Execute Utility 45.
2. When the utility template reappears, enter the R parameter in the standard diagnostic
utility initiation template by pressing and releasing the operator panel keypad <1>
key, followed by pressing and releasing the operator panel keypad <Enter> key.
3. Enter the UU parameter in the standard diagnostic utility initiation template by pressing
and releasing the operator panel keypad <5> and <3> keys, followed by pressing and
releasing the operator panel keypad <Enter> key. The LCD displays “LOCK TEST,
CNT = CCC” where CCC is a counter that increments when a testing cycle is completed.
(All boards with Common Memory or Dual Port Memory have been used as the
semaphore address). Press the <Diag> key to exit the test.
4. If an error is encountered, “LOCK ERROR JXX” is displayed. Where XX is the
physical J number slot of the bus master.
5. Press the <Adv> key on the front panel. One of the following error types will be
displayed.
BUS ERROR
TIME OUT
WR = WW, RD = RR
6. Press the <Adv> key again and “SEM=JXX:AAAAAAAA” is displayed. Where XX
is the physical J number slot of the board with common or dual port RAM on which
the semaphore was located, and AAAAAAAA is the address of the semaphore.
7. If the <Adv> key is pressed again, the error messages will redisplay. To exit, press the
<Diag> key.

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Lock Bus Test - Bus Error


A bus error occurs when the bus master fails to lock semaphore or access the semaphore data
area.
1. LOCK ERROR J08
BUS ERROR
SEM=J04:0067FFE0
The above error messages would mean the bus master board in J08 encountered a BUS ERROR
during the lock test using a semaphore address of 67FFE0 located on a RXU board installed
in J04.
Lock Bus Test - Time Out
If a bus master is unable to lock the semaphore, a timeout error occurs.
Lock Bus Test - Write//Read
A write/read error “WR = WW, RD = RR” occurs if a bus master was able to lock the bus,
but the data written to the semaphore data area is not equal to the data read. WW was the
data written (this board’s slot ID) to the semaphore data area and RR was the incorrect data
read back.
1. LOCK ERROR J07
WR = 04, RD = 09
SEM=J13:00F7FFE0
The bus master board in J07 of a 10X controller (slot ID 4) locked the semaphore and wrote
its slot ID to the semaphore data area. However, when the semaphore data was read the value
was not the value written for this board’s slot ID. The semaphore is located on J13 at address
0F7FFE0H and the value read from the semaphore data area was 09.
This indicates that the bus master in slot ID 9 (which is J12 on a 10X controller) saw the
semaphore as freed and locked it for its use. Two boards had the semaphore locked at the
same time.
Error Recovery
Recovery is limited to swapping boards until the error no longer occurs. The most likely
boards to be faulty are the ones given in the error messages.

Utility 54 - Reserved
Utility 55 - Program 15X SCP PROM (FE Protected Utility)
This utility allows the flash programmable PROM on the 15X SCP to be updated from the
current IML drive. This file must be on the current IML drive when an IML is performed to
update the PROM.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Select Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <5> and <6> key for the UU input.

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3. Observe that the message “PASSWORD=?” appears on the operator panel LCD display.
4. Enter the appropriate FE password by sequentially pressing and releasing operator
panel keypad keys. Note that the password is not echoed on the operator panel
LCD display.
If an error occurs, the message “VERIFY FAILED” is displayed on the LCD. If the PROM
was programmed successfully, the message “DONE, PWR OFF/ON” is displayed. Power the
1174-15X off and then back on.

Utility 56 - Number of Floppy Drives Installed on a 65X


This utility allows an authorized service personnel to change the number of floppy drives that
are installed on the LINCS platform.
To initiate and execute this utility, perform the following steps:
1. Enter Extended Diagnostics mode.
2. Select Offline Utility mode. Use the operator panel keypad numeric <1> key for the R
input, and the <5> and <6> key for the UU input.
3. Observe that the message “PASSWORD=?” appears on the operator panel LCD display.
4. Enter the appropriate FE password by sequentially pressing and releasing operator
panel keypad keys. Note that the password is not echoed on the operator panel LCD
display.
5. The LCD panel will display the following: #Flp Drives = _
6. The user can enter a <1> or a <2> for the number of floppy drives installed. The entry
is validated when the <Enter> key is pressed. Any entry other than <1> or <2> causes
a question mark to be displayed in the cursor position. At this point, the user may try
again to enter <1> or <2>.

Utility 57 - Amount of Local Memory Installed on a 65R


Utility 57 is a password protected utility that should be run after installing the local memory
DRAMs in their sockets. When invoked, the LCD panel will display: Local MEM Siz=_
The user can then enter a <2> or <4> to set the local memory size to 2 or 4 Mbytes. The entry is
validated when the <Enter> key is pressed. Any other entry other than <2> or <4> causes a
question mark to be displayed in the cursor position. At this point, the user may try again to enter
a <2> or <4>.

Utility 58 - Reserved
Utility 59 - Reserved
Utility 60 - Reserved

216 707022-003
4. Offline Testing
Diagnostic Test Selection and Initiation
The Offline Extended Diagnostics test mode allows the operator to choose a specific test(s) to
execute. Perform the following steps to select, initiate, and execute an Offline Extended
Diagnostics test.
Note: Before executing tests on any of the boards with processors, the boards must be booted
using the appropriate boot utility. See Utilities 21, 22, 42, 43, 44, 45, or 46.
1. Enter Offline Extended Diagnostics mode.
2. The operator panel LCD displays the following message (note that a reverse block
cursor flashes at the M):
DIAG MODE = M
3. Enter the desired value (1) from the diagnostic modes listed by pressing and releasing
the appropriate operator panel keypad numeric key:
<1> - Selects Offline Extended Diagnostics
<3> - Selects Basic Assurance Test (BAT) mode
<4> - Selects Factory Burn-in mode
<5> - Customer Utility mode
<7> - Field Support Utility mode
<9> - Raleigh Engineering Utility mode
4. If an unimplemented numeric value is entered for the M, or diagnostics mode,
parameter, a question mark (?) replaces the M in the mode template, prompting the
user to enter another value.
5. The legend of the key pressed is echoed on the operator panel LCD display.
6. Observe that the standard diagnostic test initiation template appears on the operator
panel LCD display in one of the following forms:
XY:JSS:TNN:CC or XY:JSS:DD:TNN:CC
7. Note that in either case above, the cursor flashes at the X position.
8. As template parameters are entered, the cursor moves to the right, always pointing to
the currently active parameter field.
9. The X in the template corresponds to a hardware selection parameter. It allows the
operator to select a specific hardware element. Press and release an operator panel
keypad key to select the desired hardware element per the following list:
<1> - Local side individual component level
<2> - Local side board level
<3> - Local side group level
<4> - Local side system level
<5> - Bus side individual component level

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LINCS Problem Determination

<6> - Bus side board level


<7> - Bus side group level
<8> - Bus side system level
<9> - Complete (bus and local) system test
<0> - Reserved
10. After pressing and releasing the desired numeric key, the operator panel <Enter> key
must also be pressed and released.
11. If a reserved value is entered, a question mark (?) replaces the X in the standard
template, prompting the user to enter another value.
12. Observe that the flashing cursor moves to the Y character of the standard diagnostic
test initiation template when a valid X parameter has been entered and the <Enter>
key has been pressed and released.
13. Note that the terms local side and bus side are analogous to onboard and offboard,
respectively.
14. The Y in the standard diagnostic test initiation template is the test control option. The
user selects a test control option by pressing and releasing a numeric key on the operator
panel keypad per the following list, followed by pressing and releasing the <Enter>
key:
<1> - Run selected test once, run on error
<2> - Run selected test once, stop on error
<3> - Run selected test looped, run on error
<4> - Run selected test looped, stop on error
<5> - Run selected test CC times, run on error
<6> - Run selected test CC times, stop on error
<7> - Undefined
<8> - Undefined
<9> - Undefined
<0> - Reserved
15. Currently, the run on error option is not implemented, and all run on error values
default to stop on error.
16. Once a valid Y control option has been correctly entered, the user should expect the
standard diagnostic test initiation template to automatically truncate itself to the
minimum number of template fields required by the selected XY combination. For
example, if a selection of <1> is made, no CC parameter is needed so it will be truncated
from the LCD prompt.
17. If an undefined or reserved value is entered for the control option, a question mark (?)
replaces the Y in the standard diagnostic test initiation template, prompting the operator
to enter another value.
18. Depending on the hardware selection (X) and control option (Y) parameters entered,
the initiation operation may be complete. For example, if an XY = 42, local side
system level tests executed once in Stop on Error mode, is selected, no further
parameters are required and the test is executed. This will be obvious to the user since
all other fields will have been automatically truncated off.

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Chapter 4. Offline Testing

19. If the selected XY combination entered above requires a source slot input, the flashing
cursor advances to the first S in the JSS field. Press and release two numeric keys on
the operator panel keypad to enter the physical slot number of the source board. Press
and release the <Enter> key following the two numeric keys. Valid numeric key input
combinations are as follows:
01 - 18 - Card cage slots
31 - Hard Disk Drive 2
32 - Hard Disk Drive 1
33 - Operator panel logic (OPL) board
34 - Floppy Disk Drive 1
35 - Floppy Disk Drive 2
Note that not all values are valid for every model.
20. If an invalid key is pressed for either of the S inputs, a question mark (?) character
replaces the S, prompting the operator to enter a different value.
21. Wild cards can be used in place of numeric keys to select multiple boards. For the
source slot field, when wild cards are used, they are limited in definition to choosing
all boards. Partial sequences, such as J*X or JX*, are not allowed.
22. To enter a wild card in the JSS field, press and release the <Alt> key on the operator
panel keypad. Observe that the two S characters in the JSS field of the standard
diagnostic test initiation template are replaced by two asterisks (**). Press and release
the operator panel keypad <Enter> key to complete the wild card input.
23. If required by the XY combination entered, a 2-digit destination slot can be entered in
the same manner as the source slot, but with the additional limitation that only card
cage slots can be used in the DD field. This limits the range of valid inputs to 01 to 18;
entering any other value results in the display of a question mark, prompting for a
different input.
24. Wild card conventions and usage are also the same as for the source slot (JSS) field.
25. If required by the entered XY parameter combination, a test type and test number
must be entered into the TNN field of the standard diagnostic test initiation template.
The test type specifier is a single character which represents a broad class of tests.
26. To enter a test type, choose the desired value from the list below and press and release
the corresponding operator panel numeric key. A question mark will be displayed if
an illegal value is entered. The value entered will be echoed in the standard diagnostic
test initiation template displayed on the operator panel LCD display by the legend
numeral of the key pressed replacing the T character. The following list contains all
valid test type digits:
<0> - Reserved
<1> - Processor tests
<2> - Onboard Memory test
<3> - Onboard SCI tests
<4> - Onboard Peripheral tests *
<5> - Reserved

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LINCS Problem Determination

<6> - Bus Side Common Memory tests


<7> - Bus Side SCI tests
<8> - Bus Side Dual Port Memory tests
<9> - Reserved
* Some peripheral tests require a loopback connector. If the loopback connector is not
present, they will fail if DIAG MODE is not equal to BAT.
27. To select a specific test number, refer to a board specific list of test numbers and enter
the desired 2-digit number by pressing and releasing two operator panel keypad numeric
keys. Note that the keys pressed are echoed in the standard diagnostic test initiation
template by the legend numeral replacing an N character.
28. At this point, the test may be executed, or if a Y control option of 5 or 6 was entered,
a loop count must be entered.
29. If required, enter a loop count into the CC field of the initiation template displayed on
the operator panel LCD display by pressing and releasing two numeric operator panel
keypad keys, followed by pressing the <Enter> key.
30. Valid input combinations for the CC field are from 1 to 99, decimal. 1 (a single
execution) is more easily initiated by entering a Y control option of 1 or 2.
31. When entering a value into the count field of the initiation template, observe that the
values entered are echoed within the template by the legend numeral of the key pressed,
replacing one of the C characters.
32. The loop count (CC) field is always the last to be entered, if required. Test initiation,
consisting of loading the appropriate test file and locating the test(s) to be run
immediately follows the last pressing of the operator panel keypad <Enter> key.

Test Execution and Failure Reporting


The selected test or tests are executed immediately following the final pressing of the operator
panel <Enter> key. Upon successful completion of the test, the standard diagnostic test
initiation template reappears on the operator panel LCD display.
If the selected test fails, a message of the following format appears on the operator panel
LCD display:
FAIL JSS:BB:TNN *
See Chapter 4, “Errors,” for the decoding of the test failure message.

Diagnostic Tests
Some tests require the installation of a loopback plug prior to executing the offline test.
Following is a list of diagnostic tests that may be run listed by board type.
Note: All tests may not be valid for all LINCS nodes
The numbers listed represent the TNN value of the test initiation expressing of:
XY:JSS:DD:TNN:CC

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Chapter 4. Offline Testing

AIC Board
* Indicates a test that is not included in the BAT.
+ Indicates a test that requires a loopback plug (P/N 210566-001).
$ Test may be invalid when executed separately, with an MCC installed in J4 and an
AIC installed in J5, or with an MCC installed in J11 and an AIC installed in J12.

Test Description
100 Processor Test
200 * Local Memory, Sliding 1 and 0 Test
201 Local Memory, Pattern
251 Dual Port RAM
300 SCI Port 0, Control Port
301 SCI Port 1, LED Port
302 SCI Port 2, Board ID Port
306 SCI Port 6, Diagnostic Port
313 Time Stamp Clear
314 Time Stamp Latch and Count
315 * Time Stamp Rollover and Interrupt
345 SCI Local Interrupt
367 SCI Ports 6, 7
380 SCI Visual LED Check
400 $ ADA 0 Comm 78808 Reset Test
401 $ ADA 1 Comm 78808 Reset Test
402 *+$ ADA 0 RS232 Reset Test
403 *+$ ADA 1 RS232 Reset Test
410 ADA 0 Comm 78808 Read/Write Test
411 ADA 1 Comm 78808 Read/Write Test
412 *+ ADA 0 RTS/CTS Read/Write Test
413 *+ ADA 1 RTS/CTS Read/Write Test
414 *+ ADA 0 DTR/DSR Read/Write Test
415 *+ ADA 1 DTR/DSR Read/Write Test
416 *+ ADA 0 CDET/BUSY Read/Write Test
417 *+ ADA 1 CDET/BUSY Read/Write Test
430 ADA 0 Soft Reset Test
431 ADA 1 Soft Reset Test
432 *+ ADA 0 RS232 Reset Test
433 *+ ADA 1 RS232 Reset Test
440 ADA 0 XMIT/RCV, Poll, Internal Loopback (ports tested individually)
441 ADA 0 XMIT/RCV Interrupt Driven, Internal Loopback (ports tested individually)
442 ADA 0 XMIT/RCV Interrupt Driven, Internal Loopback (all ports tested at once)
443 *+ ADA 0 XMIT/RCV Poll, External Loopback (ports tested individually)
444 *+ ADA 0 XMIT/RCV Interrupt Driven, External Loopback (ports tested individually)
445 *+ ADA 0 XMIT/RCV Interrupt Driven, External Loopback (all ports tested at once)
450 ADA 1 XMIT/RCV, Poll, Internal Loopback (ports tested individually)
451 ADA 1 XMIT/RCV Interrupt Driven, Internal Loopback (ports tested individually)

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LINCS Problem Determination

Test Description
452 ADA 1 XMIT/RCV Interrupt Driven, Internal Loopback (all ports tested at once)
453 *+ ADA 1 XMIT/RCV Poll, External Loopback (ports tested individually)
454 *+ ADA 1 XMIT/RCV Interrupt Driven, External Loopback (ports tested individually)
455 *+ ADA 1 XMIT/RCV Interrupt Driven, External Loopback (all ports tested at once)
470 *+ ADA 0 Modem Interrupt - DSR
471 *+ ADA 1 Modem Interrupt - DSR
472 *+ ADA 0 Modem Interrupt - CDET
473 *+ ADA 1 Modem Interrupt - CDET
498 Identify ADAs
499 BAT Identify ADA

Bus Side
These bus side diagnostics tests can be executed by any bus master board.

Test Description
601 Common Memory Data Pattern Test
602 Common Memory Sliding 1 and 0 Test
603 Common Memory Extended Address and Pattern Test
604 Common Memory Address Line Test
609 Common Memory Initialization to Zeroes
610 Common Memory Byte Access Test
611 Common Memory Long Word Access Test
801 Dual Port Memory Data Pattern Test
802 Dual Port Memory Sliding 1 and 0 Test
803 Dual Port Memory Extended Address and Pattern Test
804 Dual Port Memory Address Line Test
809 Dual Port Memory Initialization to Zeroes
810 Dual Port Memory Byte Access Test
811 Dual Port Memory Long Word Access Test

CDA Board
Test Description
300 CDA SCI Port 0 Test
301 CDA SCI Port 1 Test
302 CDA SCI Port 2 Test
347 CDA SCI Port 4-7 Test

CHP/CHC Boards
During diagnostics the CHC is viewed as an extension of the CHP, in the same way an ADA
is to an AIC. All testing of the CHC is performed by the CHP.
For an 1174-15L: To test the CHC, J02 is entered (the slot of the CHP) as the slot to test, not
J01. Similarly on other models supporting the Bus and Tag channel interface, to run tests for
the CHC cards, always enter the slot number of the corresponding CHP (1174-25X, 1174-25S).

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Chapter 4. Offline Testing

* Indicates a test that is not included in the BAT.


+ Indicates a test that requires a loopback plug.
! Indicates a test requiring bus and tag loopback plugs and terminators be installed.
Test Description
201 Dual Port RAM Pattern
202 * ASC/DES Slide
209 Initialize Dual Port RAM to 0
210 Byte Access
211 Low Word Access
212 Address Line
280 Dual Port Parity Error
281 Dual Port Parity with NMI
282 Parity RAM Address
283 Parity Generation
284 * Sliding 1 and 0 Parity
300 SCI Control Port
301 SCI Diagnostic LED Port
302 SCI Board ID Port
306 SCI Diagnostic LED Register
313 SCI Timer Counter
314 SCI Timer Counter
315 * SCI Timer Counter
345 SCI Interrupt
367 SCI ID Port
380 SCI Visual LED Check
381 Slot ID Port
410 * DMA Reset (Burn-in only)
411 DMA Read/Write
420 DMA CHP Dual Port to CHP Dual Port
421 * DMA CHP Dual Port to Common
422 * DMA Common to CHP Dual Port
423 * DMA Common to Common
424 * DMA CHP Dual Port to IOP Dual Port
425 * DMA Common to IOP Dual Port
426 * DMA IOP Dual Port to CHP Dual Port
427 * DMA IOP Dual Port to Common
428 DMA Stop Transfer
440 Message FIFO Full Resets CHC
441 Watchdog Resets CHC
442 Message Interrupt
450 * MFP 68901 Read/Write
451 * MFP 68901 Timer
452 * MFP 68901 Internal Loopback
453 *+ MFP 68901 External Loopback
454 *+ MFP 68901 USART Interrupt
460 Write Control Store Pattern

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LINCS Problem Determination

Test Description
461 * 9513A Reset
462 9513A Read/Write
463 9513A Timer
465 CHC Critical Path
466 Data FIFO, Processor Read/Write
467 Data FIFO, Fake DMA
468 Data FIFO, DMA
470 CHC 16-bit Y-bus
471 In & Out Tags Test through Read Port
472 In & Out Tags Test through CC
473 CHB_IN and CHB_OUT
474 Device Status RAM
475 Channel Bus Parity
476 Address Recognize RAM
477 Channel Command PROM
478 Interface Disconnect
479 Selective Reset Sequence
480 System Reset Sequence
481 Low Speed Transfer - Onboard Loopback
482 High Speed Transfer - Onboard Loopback
483 Data Transfer Parity
485 Data FIFO, CHP/CHC - Inbound
486 Data FIFO, CHP/CHC - Outbound
487 Datastreaming Test
490 *! Channel Bus - Analog Loopback
491 *! Channel Parity - Analog Loopback
492 *! Channel Tags - Analog Loopback
493 *! Selection Logic - Analog Loopback
494 *! CHI Relays - Analog Loopback
498 *! Load Extended/Burn Diagnostics
499 Check for datastreaming CHC installed

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ETH Board
* Indicates a test that is not included in the BAT.

Test Description
101 Local RAM Data Pattern Test
102 * Local RAM Ascending/Decesending Address Sliding 1 and 0 test
103 * Local RAM Extended Address and Pattern Test
104 Local RAM Address Line Test
109 Local RAM Initialization to Zeroes
110 Local RAM Byte Access Test
111 Local RAM Long Word Access Test
201 Dual Port memory Data Pattern Test
202 * Dual Port Memory Ascending/decesending Address Sliding 1 and 0 Test
203 * DualPort RAM Extended Address and Pattern Test
204 Dual Port RAM Address Line Test
209 Dual Port RAM Initialization to Zeroes
210 Dual Port RAM Byte Access Test
211 Dual Port RAM Long Word Access Test
300 SCI Control Port Test
301 SCI Diagnostic LED Port Test
302 SCI Board ID Test
306 SCI Diagnostic Port Test
313 SCI Timer/Counter Test
314 SCI Timer/Counter Test
345 SCI Local Interrupt Test
367 SCI ID Port Test
380 SCI Visual LED Check
400 Initialization of Sonic Chip
410 * Sonic MAC Loopback
411 * Sonic ENDEC Loopback
412 * Sonic Transceiver Loopback

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LINCS Problem Determination

HSC Board
+ Indicates a test that requires a loopback plug and is not included in the BAT.

Test Description
101 Local ram data pattern test.
102 Local ram ascending/decesending address sliding ones/zeroes test.
103 Local ram extended address and pattern test.
104 Local ram address line test.
109 Local ram initialization to zeroes.
110 Local ram byte access test.
111 Local ram long word access test.
201 Dual port memory data pattern test.
202 Dual port memory ascending/decesending address sliding ones/zeroes test.
203 Dual port ram extended address and pattern test.
204 Dual port ram address line test.
209 Dual port ram initialization to zeroes.
210 Dual port ram byte access test.

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Test Description
211 Dual port ram long word access test.
300 Sci Control port test
301 Sci diagnostic led port test
302 Sci Board Id test
306 Sci diagnostic port test
313 Sci Timer/counter test
314 Sci Timer/counter test
345 Sci local interrupt test
367 Sci ID port test
380 Sci Visual LED Check
390 SCI Bus access test
400 68360 Dual port ram test
401 68360 dual port ram sliding ones and zeroes test.
402 68360 dual port ram initialization to zero.
404 68360 Timer read/write test
405 68360 Timer count test.
406 68360 Timer interrupt Test.
407 68360 periodic interval timer interrupt test.
410 SCC1 RS232 internal loopback test
411 + SCC1 RS232 DTR/DSR loopback test.
412 + SCC1 RS232 RTS/CTS loopback test.
413 + SCC1 V.35 DTR/DSR loopback test.
414 + SCC1 V.35 RTS/CTS loopback test.
415 + SCC1 RS232 external loopback test.
416 + SCC1 V.35 external loopback test.
420 SCC2 RS232 internal loopback test
421 + SCC2 RS232 DTR/DSR loopback test
422 + SCC2 RS232 RTS/CTS loopback test.
423 + SCC2 V.35 DTR/DSR loopback test.
424 + SCC2 V.35 RTS/CTS loopback test.
425 + SCC2 RS232 external loopback test.
426 + SCC2 V.35 external loopback test.
430 SCC3 RS232 internal loopback test
431 + SCC3 RS232 DTR/DSR loopback test.
432 + SCC3 RS232 RTS/CTS loopback test.
433 + SCC3 V.35 DTR/DSR loopback test.
434 + SCC3 V.35 RTS/CTS loopback test.
435 + SCC3 RS232 external loopback test.
436 + SCC3 V.35 external loopback test.
440 SCC4 RS232 internal loopback test
441 + SCC4 RS232 DTR/DSR loopback test.
442 + SCC4 RS232 RTS/CTS loopback test.
443 + SCC4 V.35 DTR/DSR loopback test.
444 + SCC4 V.35 RTS/CTS loopback test.
445 + SCC4 RS232 external loopback test.
446 + SCC4 V.35 external loopback test.

707022-003 227
LINCS Problem Determination

MCC Board
* Indicates a test that is not included in the BAT.
$ Test may be invalid when executed separately, with an MCC installed in J4 and an
AIC installed in J5, or with an MCC installed in J11 and an AIC installed in J12.
BR is board revision level.

Test Description
100 Processor Test
200 * Local Memory, Sliding 1 and 0
201 Local Memory, Pattern
251 Dual Port RAM
300 SCI Port 0, Control Port
301 SCI Port 1, LED Port
302 SCI Port 2, Board ID Port
306 SCI Port 6, Diagnostic Port
313 SCI Time Stamp Clear
314 SCI Time Stamp Latch and Count
315 * SCI Time Stamp Rollover and Interrupt
345 SCI Local Interrupt
367 SCI Ports 6, 7
380 SCI Visual LED Check
400 * Digital Loopback Test
401 * Coax Parity Test
403 *$ Coax Interrupt Test
410 * BNC 0 Analog Loopback
411 * BNC 1 Analog Loopback
412 * BNC 2 Analog Loopback
413 * BNC 3 Analog Loopback
420 * J18 CDA Analog Loopback (MCC)
421 * J17 CDA Analog Loopback (MCC)
422 * J15 CDA Analog Loopback (MCC)
423 * J14 CDA Analog Loopback (MCC)
430 * J18 CDA Analog Loopback (MCC II)
431 * J17 CDA Analog Loopback (MCC II)
432 * J15 CDA Analog Loopback (MCC II)
433 * J14 CDA Analog Loopback (MCC II)
440 * CDA 0, Analog Loopback, 16-Port BNC
441 * CDA 1, Analog Loopback, 16-Port BNC
460 * Digital Loopback Test
461 * CDA 0, Analog Loopback, 9-Port BNC
462 * CDA 0, Analog Loopback, 18-Port BNC
463 * CDA 1, Analog Loopback, 18-Port BNC
490 * Analog Loopback Test, Main Board/CDA, 5-Port BNC
491 * Analog Loopback Test, Expansion/CDA
492 * Analog Loopback Test, Main Board/CDA, 2-Port BNC

228 707022-003
Chapter 4. Offline Testing

MBR Board
* Indicates a test that is not included in the BAT.

Test Description
201 Data Pattern Test
202 * Sliding 1 and 0 Test
203 * Extended Address and Pattern Test
204 Address Lines Test
209 Initialize to 0, Bypass BAT, Write Only
210 Byte Access Test
211 Long Word Access Test
221 Boot MBR (Remove Reset)
280 Parity Error Detection Test
281 Parity Error with Non-Maskable Interrupt
282 Parity RAM Address Test
283 Parity Generation Test
284 * Sliding, Descending Address Test

RAM Board
* Indicates a test that is not included in the BAT.

Test Description
201 RAM Board Pattern Test
202 * Sliding 1 and 0 Test
203 * Extended Address and Pattern Test
204 Address Lines Test
208 Initialize RAM Array

Test Description
209 Bypass BAT Initialize
210 RAM Byte Access Test
211 RAM Long Word Access Test
221 Remove Reset Test
224 Bank Bits Test
226 Clear Error Test
227 Initialize EDC Chip Test
250 Reset Pass Through Mode

SCC Board
* Indicates a test that is not included in the BAT.
+ Indicates a test that requires a loopback plug (use P/N 211887-001 for RS-232/ V.35
board 211905-900; use P/N 211887-002 for RS-232/X.21 board 211905-902).

707022-003 229
LINCS Problem Determination

Test Description
100 Processor Test
200 * Local Memory, Sliding 1 and 0
201 Local Memory, Block Move
251 Dual Port RAM Pattern Test
300 SCI Command Register
301 SCI Port 1
302 SCI Port 2
306 SCI Port 6
313 Time Stamp Clear
314 Time Stamp Latch and Count
315 * Time Stamp Rollover and Interrupt
345 SCI Local Interrupt
367 SCI Ports 6, 7
380 BAT Loop (LED Rotate) Test
400 * Channel 0 Data Read/Write
401 *+ Channel 0 CD/DTR Loopback
402 *+ Channel 0 DSR/DTR Loopback
403 *+ Channel 0 RTS/CTS Loopback
404 *+ Channel 0 NRZ Asynchronous Loopback
405 *+ Channel 0 NRZI Asynchronous Loopback
406 *+ Channel 0 NRZ V.35 Asynchronous Loopback
407 *+ Channel 0 NRZI V.35 Asynchronous Loopback
410 * Channel 1 Data Read/Write
411 *+ Channel 1 CD/DTR Loopback
412 *+ Channel 1 DSR/DTR Loopback
413 *+ Channel 1 RTS/CTS Loopback
414 *+ Channel 1 NRZ Asynchronous Loopback
415 *+ Channel 1 NRZI Asynchronous Loopback
416 *+ Channel 1 NRZ V.35 Asynchronous Loopback
417 *+ Channel 1 NRZI V.35 Asynchronous Loopback

230 707022-003
Chapter 4. Offline Testing

SCP Board
* Indicates a test that is not included in the BAT.
+ Indicates a test that requires a loopback plug.

Test Description
101 Local Memory Data Pattern Test
102 * Local Memory Sliding 1 and 0 Test
103 * Local Memory Sliding 1 and 0 Test
104 Local Memory Address Line Test
109 Local Memory Initialization to Zeroes
110 Local Memory Byte Access Test
111 Local Memory Long Word Address Test
300 SCI Control Port Test
301 SCI Diagnostic LED Port Test
302 SCI Board ID Port Test
306 SCI Gate Array Diag Reg Test
313 SCI Timer Counter Test
314 SCI Timer Counter Test
315 * SCI Timer Counter Test
345 SCI Local Interrupt Test
367 SCI Port 6 and 7
380 Diagnostic LED Rotate Test
400 * RTC Alarm and Periodic Interrupt
401 RTC Oscillator Failure Test
402 * RTC Low Battery Flag Test
403 * RTC Time Save RAM Test
404 * RTC Clock Start/Stop Test
405 RTC Control Registers Test
440 DMA Reset, Register Write/Read Test
442 DMA Local Memory to Memory Transfer
444 DMA Local to Common Memory Transfer
445 DMA Local to Local with Interrupt
446 DMA Stop Transfer Test
450 * MFP 68901 Read/Write Test
451 * MFP 68901 Timer Test
452 * MFP USART Internal Loopback
453 *+ MFP USART External Loopback
454 *+ MFP USART Interrupt Test
481 Slot ID Port Test

These additional tests are run by the SCP to each board using Dual Port RAM.

Test Description
201 Data Pattern Test
202 * Sliding 1 and 0 Test
204 Address Lines Test
205 Bank Address Decoder Test

707022-003 231
LINCS Problem Determination

Test Description
209 Initialize to 0, Bypass BAT, Write Only
210 Byte Access Test
211 * Long Word Access Test
280 Parity Error Detection Test
281 Parity Error with Non-Maskable Interrupt
282 Parity RAM Address Test
283 Parity Generation Test
284 * Sliding, Descending Address Test

These additional tests are run by the SCP to the floppy disk drives.

Test Description
400 FDD Sector Write/Read Test
410 FDD Seek Track 0 Test
These additional tests are run by the SCP to the hard disk drive.
Test Description
400 Test Unit Ready
410 SCSI Send Diagnostic
420 Random Block Read
440 Hard Disk Write Then Read Test

SHA Board
The validity of the following tests depend upon the hardware present in the LINCS node
being tested.
* Indicates a test that is not included in the BAT.

Test Description
201 * Dual Port Pattern Test
202 * Dual Port Sliding 1 and 0 Test
203 * Extended Address and Pattern Test
204 * Dual Port Address Lines Test
209 * Initialize Memory
210 * Dual Port RAM Byte Access Test
211 * Dual Port RAM Long Word Access Test
300 SCI Port 0
301 SCI Port 1
302 SCI Port 2 Board ID
306 SCI Diagnostic Register
313 Time Stamp Clear
314 Time Stamp Latch and Count
315 * Time Stamp Rollover and Interrupt
345 SCI Local Interrupt

232 707022-003
Chapter 4. Offline Testing

Test Description
367 SCI ID Register Test
380 Rotate LEDs
399 * Remove from Reset
420 * SBC Reset
440 * DMA Reset, Read/Write
441 * DMA Read/Write
450 * DMA SHA Dual Port to SHA Dual Port
Test Description
451 * DMA SHA Dual Port to Common
452 * DMA Common to SHA Dual Port
453 * DMA Common to Common
454 * DMA SHA Dual Port to IOP Dual Port
455 * DMA Common to IOP Dual Port
457 * DMA Transfer Test IOP Dual Port to Common Memory
458 * DMA Transfer Test IOP Dual Port to SHA Dual Port

TRC Board
* Indicates a test that is not included in the BAT.
+ Indicates a test that requires a loopback plug.
# Indicates test may also be run on a 10R/10L if the TRC has an Eagle chipset.
BR is board revision level.
Test Description
101 Local Memory Data Pattern Test
102 * Local Memory Sliding 1 and 0 Test
103 * Local Memory Sliding 1 and 0 Test
104 Local Memory Address Line Test
109 Local Memory Initialization to Zeroes
110 Local Memory Byte Access Test
111 Local Memory Long Word Address Test
201 Dual Port Pattern Test
202 * Dual Port Sliding 1 and 0 Test
204 Dual Port Address Lines Test
209 Initialize Memory
210 Dual Port Byte Access Test
211 Dual Port Long Word Access Test
300 SCI Port 0
301 SCI Port 1
302 SCI Port 2
306 SCI Port 6
313 Time Stamp Clear

707022-003 233
LINCS Problem Determination

Test Description
314 Time Stamp Latch and Count
315 * Time Stamp Rollover and Interrupt
345 SCI Local Interrupt
367 SCI ID Register Test
380 Rotate LEDs
400 TMS 380 Bring Up Diagnostics
410 * Download of ADS Code
411 Eagle Download and Bud
420 * DMA from Adapter LAN RAM to Dual Port
430 * DMA from Dual Port to Adapter LAN RAM
440 * Wrap Function Test
450 *+ Lobe Function Test
460 * Watchdog Timer Test
470 * TMS38030 Interrupt Test
480 *# Expansion Memory Test
481 *# Adapter RAM Read/Write Test
482 *# Adapter RAM Address Test
483 *# Adapter RAM Extended Test

TRM/RXT/RXU Board
* Indicates a test that is not included in the BAT.

Test Description
201 RXU Board Pattern Test
202 * Sliding 1 and 0 Test
203 * Extended Address and Pattern Test
204 Address Lines Test
205 Bank Address Decoder Test
209 Bypass BAT Initialize
210 Byte Access Test
211 Long Word Access Test
221 Remove Reset (Boot) Test
224 * Bank Bits Test
280 Parity Error Detection Test
281 Force Parity Error with NMI
282 Parity RAM Address Test
283 Parity Generation Test
284 * Ascending/Descending Parity Address Test

234 707022-003
5. Diagnostic Dumps
What is a Dump
A dump of the LINCS operating system copies valuable information from all of the processor
registers and various data areas on each card to a series of binary files, which can be retrieved
for analysis by Visara engineers. The dump provides a snapshot of what the state of the
machine was at the time the dump was taken, and is a valuable tool for determining complex
problems that occur. The LINCS operating system dumps under the following conditions:
- Exception error occurs, detected by the software
- Administrator-initiated
The operating system halts all other operations when a dump event occurs. This is to keep the
contents of the registers and memory in the same state as when the failure occurs. An IML
after the dump has completed is required to make the unit operational again. The ‘machine
check options’ value in configuration determines whether this IML will occur automatically.
LINCS creates the dump on the hard drive, placing it in a separate “dump” subdirectory. (The
1174-90S does not have a hard drive so a special ‘dump diskette’ must be used instead.)
LINCS automatically creates this subdirectory as needed. Once the dump has been completed,
and the LINCS platform has once again been made functional, the dump can be retrieved by
using one of the Media Management utilities or by retrieving it using FTP.
For early versions of the LINCS O/S (prior to LINCS 6.0), a single dump directory was used
to store the dump. Beginning with LINCS 6.0, changes were made to allow multiple dumps
to be stored. Dumps are now written into one of 9 different subdirectories (DMP00001-
DMP00009), with a maximum of 8 dumps stored at any given time.
Dumps can be retrieved using the Media Management utilities of Central Control Mode and
written to floppy, or if an IP network connection to the LINCS hardware platform exists, an
FTP connection can be used to retrieve the files.
Included in the dump is a single text file (‘box$fail.txt’) which can be viewed on a PC as
needed. All other files are binary, and can not be interpreted in the field. The ‘box$fail.txt’ file
is the last file to be written into the dump directory (copied from the system directory). If this
file is not present, then the dump is not complete.
All dumps, even partial dumps should be submitted to Visara engineers for analysis. Dumps
should be sent to epar@visara.com, referencing the EPAR (Emergency Problem Action Report)
number opened describing the problem, by authorized support personnel.

Creating a Dump Diskette


The 1174-90S requires the use of a special Dump Diskette to store a dump onto since the 90S
does not have a hard drive to dump to.
The dump diskette is a DOS-compatible 2S/2HD 3.5" formatted disk that is identified by the
operation system by its unique DOS label. This volume label can be created on a Windows
PC with an 3.5" floppy drive by placing the floppy into the floppy drive and displaying the

707022-003 235
LINCS Problem Determination

directory structure of the PC (for example with Windows Explorer or by clicking on My


Computer). Find the reference to the floppy drive, and right-mouse-click and select properties.
You may enter the label ‘@A@@@@@@174’ on the resulting panel.
When copying dumps from a LINCS platform hard drive onto a floppy, it is not necessary to
create a special Dump Diskette for the purpose.

LINCS Initiated Dump


A LINCS configuration parameter determines whether a dump is automatically generated
when an exception event (machine check) occurs. It is recommended that you configure this
option to generate the dump. An exception event will halt the operation of the LINCS platform,
requiring a reboot of the platform before normal operations can resume. The dump needs to
occur prior to rebooting the platform and typically takes about 5 minutes to write to disk.
There are four options that can be configured:
1. Dump and No IML
2. Dump and IML
3. No Dump and IML
4. No Dump and No IML
If options 3 or 4 are selected (No Dump), there will be no detailed record of the event kept. If
option 1 or 4 are selected (No IML), the platform will require a manual intervention to cause
the reboot to occur. The best option in most cases would be to select option 2, which will
cause the platform to generate the dump, then reboot back into normal operations automatically.
If option 4 is selected, the platform will stop in the failed condition with the exception error
message displayed, and wait for a manual reboot to be initiated. In this state it is possible to
force the dump to take place through manual intervention by pressing the <Diag> key followed
by the <Enter> key (you may have to repeat this sequence). Pressing this sequence will cause
the LINCS platform to go into Offline Diagnostic Mode, from which you can initiate Offline
Diagnostic 20 to complete the dump. When performed this way, you will have to initiate a
reboot of the platform manually upon completion of the dump process. (See Chapter 3 for
details in running Offline Diagnostic 20.)

Administrator Initiated Dump


Sometimes it is desired to initiate a dump sequence to capture important information related
to a failure that occurs that does not result in an exception error (machine check). A dump can
be initiated manually from the front panel of the LINCS platform. A dump is initiated by
pressing the <ALT> key and releasing it, followed by pressing the <9> key and releasing it.
(Note that on early versions of LINCS the sequence to initiate a dump is <ALT><1>.) A
message on the LCD of the front panel should indicate an exception error (ERR 330-32 0D
*), and if the 1174 is configured to allow the dump to proceed, a message indicating that the
dump is proceeding will soon appear on the LCD.
A dump can also be initiated from the IML utility found on the supervisor function menu of
Central Control Mode (2/2). Toggle the IML option to ‘force a dump and IML’ and press
<PF10>. This iption can be run remotely through a telnet session if needed.

236 707022-003
Chapter 5. Offline Testing

The dump typically takes a few minutes to perform. The LCD message will update with the
names of files being written into the dump. When complete, a “DUMP COMPLETE” message
will appear on the LCD read-out. While the dump is proceeding, you should see indications
of the hard drive or floppy drive being written to. If you observe that the hard drive is not
being accessed for a prolonged period of time, and the “DUMP COMPLETE” message is not
displayed, it is possible that the dump has aborted. This is not a common event, but has been
known to happen on occasion.
If the dump did not proceed for some reason upon entering the correct sequence to initiate the
dump (and the error code displayed as it should), use the procedure described for manually
forcing the dump described in the LINCS Initiated Dump section above.
Upon completion of the Administrator Initiated Dump, the platform will perform and IML or
not, according to the LINCS configuration setting that was described above. For details on
changing LINCS configuration settings, refer to the LINCS Configuration Manual or the
SCON Configuration Manual.

Copying a Dump from the Hard Drive to Floppy


Dumps created by LINCS are written to the hard drive. These must be retrieved in order to be
useful. In Central Control Mode, there is a utility that can be used to copy the dump onto a
floppy disk. The utility to use is the Copy Data Object utility. The fast path in Central Control
Mode is: 3/1,u.
Once on this panel, select the data object to be copied as “Dumpdisk” for older code levels
or select the correct dump directory of “Dumpdsk1-Dumpdsk9” after determining which
dump you want. Select the From drive as “C” and the To Drive as “A” and process the
operation. Later versions of LINCS software supports multiple Dump subdirectories. You
will need to determine the dump that you need and select the correct dump object before
performing the copy.

Retrieving a Dump Using FTP


A dump may be retrieved from a LINCS platform by using FTP, if the platform includes a
network card configured for IP. This is achieved by logging onto LINCS with the “DUMP”
user ID, and identifying the correct FTP password (Supervisor Password defined in the LINCS
Configuration, or any text string if no password is defined). On versions of LINCS supporting
multiple dump directories, logging in as ‘dump’ should automatically place you into the
directory of the most current dump. Once logged into the LINCS FTP Server, you can transfer
all of the Dump files found in the dump directory. Dump files must be retrieved using Binary
Transfer Mode. It is not recommended that you delete the dump files from the directory, if
multiple dumps are supported by the version of LINCS running on the platform. If you wish
to navigate to a different dump directory, you can perform the Change Directory (CD) command
entering the name of the desired Dump directory, or you can log off, and log back on with a
‘DUMPn’ User ID where n is a value, 1-9, that represents the specific dump directory that
you wish to enter.

707022-003 237
LINCS Problem Determination

Working With Multiple Dump Directories


Later versions of the LINCS O/S support multiple dump directories. If a LINCS platform
dumps for the first time, the dump is written into the ‘DMP00001’ directory. The next dump
to occur is put into directory ‘DMP00002’. Likewise, each dump is placed in the next
consecutive directory until ‘DMP00009’, then the directories get recycled one at a time and
the next dump would be placed into ‘DMP00001’ again. LINCS ensures that the next dump
directory in the sequence that will be used is cleared. For example, when LINCS dumps into
directory ‘DMP00006’, it makes sure that directory ‘DMP00007’ is cleared of any files that
might have been there. Using this algorithm, you can determine which dump directory is the
most recent by seeing which ones are used and not used. The most recent should be the
directory with the number directly preceding the first directory of the series that has no files
or does not exist. When connecting in with FTP, and using ‘dump’ as the FTP user ID, you
will be placed in the most recent dump directory. You can FTP directly into any of the directories
by adding the number of the directory to the word ‘dump’ such as ‘dump3’ to access the
‘DMP00003’ directory.
Another method to determine the latest dump is to compare the date stamps associated with
the dumps. These can be viewed using the Display/Update Disk Information utility.
If copying the dump using Media Management, you must first toggle through the disk types
to determine which dump is not present, then go back to the previously listed dump. You may
also use the ‘Display Disk Information’ utility to view the dumps, and select the one with the
latest time stamp or the one with the time stamp that corresponds to the dump listed in the
box$fail.txt file that you want.

Dump Difficulties
Things that will cause the Dump not to occur automatically:
FE Switch or Engineering Switch On - It is important to leave the FE and Engineering
Switches turned off, in order for dumps to occur spontaneously when an exception error
occurs. If problems have occurred where a service technician has been working on the problem,
there is a possibility that the FE or Engineering Switch has been left enabled by accident. The
FE and Engineering Switches can be detected by going into Central Control (Test) mode and
observing the initial Test Mode panel. If there is an indexed entry “0”, then one of the two
switches are enabled. You can turn these switches off by pressing the <PF10> key, followed
by the <PF12> key. Next press the <PF1> key to refresh the screen. The refreshed display
should not contain the Field Support menu.
No Dump Disk Found in the 1174-90S Floppy Drive A – Normally you will see the message
‘NO DISK TO DUMP’ if the labeled diskette is not found. This diskette must be located in
Drive A in order to dump to.
LINCS Configured not to Dump – You can change the LINCS configuration.
Dump did not complete (No ‘DUMP COMPLETE’ message displayed) –
1. IML the LINCS platform back into production.
2. Copy the partial dump off as described above using either Media Management or FTP.
3. Retrieve the ‘box$fail.txt’ file from the System directory using either the Media Management
file copy utility or using FTP (log in as ‘SYSTEM’, using the Supervisor password).
4. Submit the Dump to Visara support personnel.

238 707022-003
Chapter 5. Offline Testing

Using eManager with Dumps


A set of Dump utilities are provided with the Visara eManager (management) product, allowing
you to initiate and retrieve dumps from a LINCS platform remotely, when an IP network
connection exists. From eManager you can force a Dump, retrieve the Dump, and delete the
Dump if needed. eManager will even advise you when the LINCS platform will not reboot
itself afterwards. You can also view the retrieved ‘box$fail.txt’ file. Password protection within
eManager prevents unauthorized dumping of a LINCS platform from eManager.

BOX$FAIL.TXT File
LINCS software creates and maintains a file called BOX$FAIL.TXT which can be found in
the System directory of LINCS. This file keeps a record of each Dump, each Hardware Failure,
and each IML error that has occurred on the LINCS platform. The file also indicates whether
the dumps completed or not. All of the information available through the Front Panel during
a failure is recorded into the file. An example of a BOX$FAIL.TXT file is shown below.
Much of the extended information will be of use only to our Visara programmers, but you can
still find a lot of useful information such as how often a problem repeats, when the failures
occur, and sometimes information that can lead to identifying a hardware error.

11:26:57 06/13 ERR B14 * W8=000C W9=0000 WA=0000 WB=0003 WC=0000 WD=0000
WE=0000 WF=000D

11:24:20 09/24 ERR 9F2 * W8=0030 W9=0001 WA=0000 WB=0000 WC=0000 WD=FFFF
WE=0000 WF=0000

12:50:35 09/24 ERR 9F2 * W8=0030 W9=0001 WA=0000 WB=0000 WC=0000 WD=FFFF
WE=0000 WF=0000

11:48:49 06/23 ERR B14 * W8=000C W9=0000 WA=0000 WB=0003 WC=0000 WD=0000
WE=0000 WF=000D

14:02:05 07/13 ERR 330-32 0D *14:02 SR = 2000* PC = 083D0CC6 * D0 = 0000008A *


D1 = 00000001 * D2 = 00000000 * D3 = 00000000 * D4 = 00000514 *
D5 = 00000000 * D6 = FFFFFFFF * D7 = 0000000D * A0 = 0051D050 *
A1 = 004430F0 * A2 = 00003FEE * A3 = 00001840 * A4 = FFFF9112 *
A5 = FFFF9190 * A6 = 083D0C3A * A7 = 88010F96
DUMP COMPLETE

15:17:51 07/13 ERR B14 * W8=000C W9=0000 WA=0000 WB=0003 WC=0000 WD=0000
WE=0000 WF=000D

10:47:39 07/15 ERR 330-32 0D *10:47 SR = 2004* PC = 083C4DD2 * D0 = 083C4D68 *


D1 = 0000000F * D2 = 00000003 * D3 = 00000003 * D4 = 0051FA03 *
D5 = 0003FF06 * D6 = 00000000 * D7 = 083C52AC * A0 = 00446900 *
A1 = 00F7C2D0 * A2 = 00457A40 * A3 = 00843758 * A4 = 00497A40 *
A5 = 083C52AC * A6 = 083C4D68 * A7 = 88010F1A
DUMP COMPLETE

Using eManager with BOX$FAIL.TXT


The Visara eManager product can be used to retrieve and display box$fail.txt files. A built in
error code lookup function allows you to highlight an error code and display the information
associated with it. The Backup function of eManager, when used to back up a LINCS platform,
automatically retrieves the latest box$fail.txt file.

707022-003 239

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