TG7331-7341BX(e).

book Page 1 Wednesday, August 20, 2008 10:31 AM

Operating Instructions
Digital Cordless Phone
Model No. KX-TG7331BX
Digital Cordless Answering System
Model No. KX-TG7341BX

Model shown is KX-TG7331.

This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.

Please read these operating instructions before using the unit and save
them for future reference.
TG7331-7341BX(e).book Page 2 Wednesday, August 20, 2008 10:31 AM

Table of Contents
Introduction Listening to messages using the
Product information . . . . . . . . . . . . . . . 3 handset. . . . . . . . . . . . . . . . . . . . . . . 33
Accessory information . . . . . . . . . . . . . 4 Remote operation. . . . . . . . . . . . . . . 34
For your safety . . . . . . . . . . . . . . . . . . 6 Answering system settings . . . . . . . . 35
Important safety instructions . . . . . . . . 7
Voice Mail Service
For best performance . . . . . . . . . . . . . 7
Voice mail service. . . . . . . . . . . . . . . 38
Preparation Intercom/Locator
Controls . . . . . . . . . . . . . . . . . . . . . . . . 9
Intercom . . . . . . . . . . . . . . . . . . . . . . 39
Display. . . . . . . . . . . . . . . . . . . . . . . . 11
Transferring calls . . . . . . . . . . . . . . . 39
Connections . . . . . . . . . . . . . . . . . . . 12
Conference calls. . . . . . . . . . . . . . . . 40
Battery installation and replacement . 12
Handset locator . . . . . . . . . . . . . . . . 41
Battery charge . . . . . . . . . . . . . . . . . . 13
Wall mounting . . . . . . . . . . . . . . . . . . 14 Useful Information
Symbols used in these operating Character entry. . . . . . . . . . . . . . . . . 42
instructions . . . . . . . . . . . . . . . . . . . . 14 Error messages . . . . . . . . . . . . . . . . 44
Turning the power on/off . . . . . . . . . . 15 Troubleshooting . . . . . . . . . . . . . . . . 45
Setting up the unit before use . . . . . . 15 Specifications . . . . . . . . . . . . . . . . . . 50
Making/Answering Calls Index
Making calls. . . . . . . . . . . . . . . . . . . . 17 Index. . . . . . . . . . . . . . . . . . . . . . . . . 51
Answering calls . . . . . . . . . . . . . . . . . 18
Useful features during a call . . . . . . . 19
Handset key lock . . . . . . . . . . . . . . . . 20

Handset phonebook
Handset phonebook . . . . . . . . . . . . . 21
Copying phonebook entries. . . . . . . . 22

Base unit speed dial

Base unit speed dial . . . . . . . . . . . . . 23

Programming
Programmable settings . . . . . . . . . . . 24
Special instructions for programmable
settings . . . . . . . . . . . . . . . . . . . . . . . 26
Registering a unit . . . . . . . . . . . . . . . 27

Caller ID Service
Using Caller ID service . . . . . . . . . . . 29
Caller list . . . . . . . . . . . . . . . . . . . . . . 29

Answering System
Answering system . . . . . . . . . . . . . . . 31
Turning the answering system on/off. 31
Greeting message . . . . . . . . . . . . . . . 32
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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Introduction

Product information
Thank you for purchasing a Panasonic digital cordless phone.
Important:
L The suffix (BX) in the following model numbers will be omitted in these instructions:
KX-TG7331BX/KX-TG7341BX

Model composition

KX-TG7331

Base unit Handset

Model No.
Part No. Part No. Quantity
KX-TG7331 KX-TG7331 KX-TGA731 1

KX-TG7341

Base unit Handset

Model No.
Part No. Part No. Quantity
KX-TG7341 KX-TG7341 KX-TGA731 1

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Introduction

Feature differences
Intercom
Model No. Answering system
| ⇔ N*1 N ⇔ N*2
KX-TG7331 – r r*3
KX-TG7341 r r r*3

*1 Intercom calls can be made between the handset and base unit.
*2 Intercom calls can be made between the handsets.
*3 Intercom calls can be made between the handsets by purchasing and registering
one or more optional handsets (page 5).

Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
1 AC adaptor for base unit/PQLV207BX 1
2 Telephone line cord 1
3 Rechargeable batteries*1 2
4 Handset cover*2 1

*1 See page 4 for replacement battery information.

*2 The handset cover comes attached to the handset.

1 2 3 4

Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.

No. Accessory item Model number

1 DECT repeater KX-A272

Replacement battery information:

L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This
model requires 2 AAA (R03) batteries for every handset. For best performance, we
recommend using Panasonic rechargeable batteries (Model No. HHR-4MPT).
L Replacement batteries may have a different capacity from that of the supplied
batteries.

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Introduction

Expanding your phone system

You can expand your phone system by
registering optional handsets (6 max.) Handset (optional): KX-TGA731BX
to a single base unit.
L Optional handsets may be a different
colour from that of the supplied
handsets.

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Introduction
Radio waves emitted from this product
may cause such devices to
For your safety malfunction resulting in an accident.
To prevent severe injury and loss of
life/property, read this section carefully Operating safeguards
before using the product to ensure L Unplug the product from power outlets
proper and safe operation of your before cleaning. Do not use liquid or
product. aerosol cleaners.
L Do not disassemble the product.
WARNING L Do not spill liquids (detergents,
cleansers, etc.) onto the telephone
Power connection line cord plug, or allow it to become
wet at all. This may cause a fire. If the
L Use only the power source marked on
telephone line cord plug becomes
the product.
wet, immediately pull it from the
L Do not overload power outlets and
telephone wall jack, and do not use.
extension cords. This can result in the
risk of fire or electric shock. Medical
L Completely insert the AC
L Consult the manufacturer of any
adaptor/power plug into the power
personal medical devices, such as
outlet. Failure to do so may cause
pacemakers or hearing aids, to
electric shock and/or excessive heat
determine if they are adequately
resulting in a fire.
shielded from external RF (radio
L Regularly remove any dust, etc. from frequency) energy. (The product
the AC adaptor/power plug by pulling operates in the frequency range of
it from the power outlet, then wiping 1.88 GHz to 1.90 GHz, and the RF
with a dry cloth. Accumulated dust transmission power is 250 mW
may cause an insulation defect from (max.).)
moisture, etc. resulting in a fire.
L Do not use the product in health care
L Unplug the product from power outlets facilities if any regulations posted in
if it emits smoke, an abnormal smell, the area instruct you not to do so.
or makes an unusual noise. These Hospitals or health care facilities may
conditions can cause fire or electric be using equipment that could be
shock. Confirm that smoke has sensitive to external RF energy.
stopped emitting and contact an
authorised service centre.
L Never touch the plug with wet hands.
CAUTION
Danger of electric shock exists.
Installation and relocation
Installation L Never install telephone wiring during
L To prevent the risk of fire or electrical an electrical storm.
shock, do not expose the product to L Never install telephone line jacks in
rain or any type of moisture. wet locations unless the jack is
L Do not place or use this product near specifically designed for wet
automatically controlled devices such locations.
as automatic doors and fire alarms.
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Introduction
L Never touch uninsulated telephone instructions may cause the batteries
wires or terminals unless the to swell or explode.
telephone line has been disconnected
at the network interface.
L Use caution when installing or
modifying telephone lines. Important safety
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
instructions
outlet is installed near the product and When using your product, basic safety
is easily accessible. precautions should always be followed
L This product is unable to make calls to reduce the risk of fire, electric shock
when: and injury to persons, including the
– the handset batteries need following:
recharging or have failed. 1. Do not use this product near water for
– there is a power failure. example, near a bathtub, washbowl,
– the key lock feature is turned on. kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
Battery 2. Avoid using a telephone (other than a
cordless type) during an electrical
L We recommend using the batteries
storm. There may be a remote risk of
noted on page 4. USE ONLY
electric shock from lightning.
rechargeable Ni-MH batteries AAA
3. Do not use the telephone to report a
(R03) size.
gas leak in the vicinity of the leak.
L Do not mix old and new batteries.
4. Use only the power cord and
L Do not open or mutilate the batteries. batteries indicated in this manual. Do
Released electrolyte from the not dispose of batteries in a fire. They
batteries is corrosive and may cause may explode. Check with local codes
burns or injury to the eyes or skin. The for possible special disposal
electrolyte may be toxic if swallowed. instructions.
L Exercise care when handling the
SAVE THESE INSTRUCTIONS
batteries. Do not allow conductive
materials such as rings, bracelets or
keys to touch the batteries, otherwise
a short circuit may cause the batteries
and/or the conductive material to
For best performance
overheat and cause burns.
L Charge the batteries provided with or Base unit location/avoiding noise
identified for use with this product The base unit and other compatible
only, in accordance with the Panasonic units use radio waves to
instructions and limitations specified communicate with each other.
in this manual. L For maximum coverage and noise-
L Only use a compatible base unit (or free communications, place your base
charger) to charge the batteries. Do unit:
not tamper with the base unit (or – at a convenient, high, and central
charger). Failure to follow these location with no obstructions

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Introduction
between the handset and base unit L Operating the product near electrical
in an indoor environment. appliances may cause interference.
– away from electronic appliances Move away from the electrical
such as TVs, radios, personal appliances.
computers, wireless devices or
other phones. Routine care
– avoid facing radio frequency L Wipe the outer surface of the
transmitters, such as external product with a soft moist cloth.
antennas of mobile phone cell L Do not use benzine, thinner, or any
stations (avoid putting the base unit abrasive powder.
on a bay window or near a window).
L Coverage and voice quality depends Notice for product disposal, transfer,
on the local environmental conditions. or return
L If the reception for a base unit location L This product can store your
is not satisfactory, move the base unit private/confidential information. To
to another location for better protect your privacy/confidentiality, we
reception. recommend that you erase the
information such as phonebook or
Environment caller list entries from the memory
L Keep the product away from electrical before you dispose of, transfer, or
noise generating devices, such as return the product.
fluorescent lamps and motors.
L The product should be kept free from Information on Disposal in other
excessive smoke, dust, high Countries outside the European
temperature, and vibration. Union
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on the
power cord or top of the product.
L When you leave the product unused
for a long period of time, unplug the
product from the power outlet. These symbols are only valid in the
L The product should be kept away from European Union. If you wish to discard
heat sources such as radiators, these items, please contact your local
cookers, etc. It should not be placed in authorities or dealer and ask for the
rooms where the temperature is less correct method of disposal.
than 5 °C or greater than 40 °C. Damp
basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground,
near metal objects such as wire
fences, etc.

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Preparation

Base unit
Controls ■ KX-TG7341

Base unit
A B CD EFG HI
■ KX-TG7331

A B C DE

J K LMN O P Q R
A Charge contacts
B Speaker
F G H I J KLM C {■} (Stop)
A Charge contacts D {4} (Erase)
B Speaker E {6} (Play)
C {^}/{V}: To adjust the ringer and Message indicator
speaker volumes. F {^}{V}: To adjust the ringer and
{<}/{>}: To select the desired speaker volumes.
ringer tone. {7}{8}: To select the desired
D Dial keypad ringer tone or to repeat or skip the
E {x} (Locator/Intercom) recorded messages.
F In use indicator G {s} (Answer on)
G {R} (Redial) Answer on indicator
H {P} (Pause) H {x} (Locator/Intercom)
I Microphone I {d} (Greeting)
J {s} (Speakerphone) J In use indicator
Speakerphone indicator K Dial keypad
K {R} (Recall/Flash) L {R} (Redial)
L {T} (Mute) M {P} (Pause)
M {l} (Program/Speed dial) N Microphone
O {s} (Speakerphone)
Speakerphone indicator
P {R} (Recall/Flash)
Q {T} (Mute)
R {l} (Program/Speed dial)

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Preparation

Handset Using the navigator key

The handset navigator key can be used
A G to navigate through menus and to select
items shown on the display by pressing
H {^}, {V}, {<}, or {>}.
To adjust the receiver or speaker
volume, press {^} to increase the
I
volume, or press {V} to decrease the
volume repeatedly while talking.
B
J Volume up
C K {^}
D
L

E {<} {>}

F M {V}
N Volume down
O
Soft keys
A Speaker The handset features 3 soft keys. By
B Soft keys pressing a soft key, you can select the
C {C} (Talk) feature shown directly above it on the
D {s} (Speakerphone) display.
E Dial keypad
F {R/E}
R: Recall/Flash
E: Alarm shortcut key
G Charge indicator
Ringer indicator
H Receiver
I Display
J {ih} (Off/Power)
K Navigator key ({^}/{V}/{<}/{>})
? (Volume: {^}/{V})
L {C/T} (Clear/Mute)
M {INT} (Intercom)
N Microphone
O Charge contacts

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Preparation
Item Meaning
Display 0 New voice mail
message received.*3
Handset display items (page 38)
L Someone is using the
Item Meaning line.
w Within range of a base L Answering system is
unit being used by another
L When flashing: handset.*2
Handset is searching
for base unit. *1 Caller ID subscribers only
(page 47) *2 KX-TG7341
*3 Voice mail subscribers only
x Handset is accessing
base unit. (intercom,
paging, changing base Soft key icons
unit settings, etc.)
Icon Action
k Handset is on an outside
U Returns to the previous
call.
screen.
y Missed call*1 (page 29)
K Displays the menu.
u L When displayed next
M Accepts the current
to the battery icon:
selection.
Answering system is
on.*2 (page 31) j Displays a previously
L When displayed with dialled phone number.
a number: New n Opens the phonebook.
messages have been ) Turns the key lock feature
recorded.*2 (page 33) off. (page 20)
n Answering system is / Selects a character entry
full.*2 mode.
> Answering system O Stops recording or
answers calls with a playback.*1
greeting message and
caller messages are not l Inserts a dialling pause.
recorded.*2 (“Caller’s W Erases the selected item.
recording time”, page ( No function
36)
1 Battery level *1 KX-TG7341

E Alarm is on. (page 26)

z Call privacy mode is on.
(page 20)
~ Ringer volume (page 24)
is off.

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Preparation
the same telephone line jack using a T-
adaptor.
Connections
Connect the AC adaptor cord (A) by If you subscribe to a DSL/ADSL
pressing the plug firmly (B). Connect service
the telephone line cord until it clicks into Please attach a DSL/ADSL filter (contact
the base unit and telephone line jack your DSL/ADSL provider) to the
(C). telephone line between the base unit
and the telephone line jack in the event
Base unit of the following:
– noise is heard during conversations.
L Use only the supplied Panasonic AC
– Caller ID features do not function
adaptor PQLV207BX.
properly.
L Use only the supplied telephone line
cord. Using another telephone line
cord may not allow the unit to work
properly.

To
telephone line
To telephone DSL/ADSL filter
line

(220–240 V AC,
50/60 Hz) Battery installation and
replacement
Hook Important:
Note: L Use the supplied rechargeable
L The AC adaptor must remain batteries (Part No. HHR-55AAAB).
connected at all times. (It is normal for L When installing the batteries:
the adaptor to feel warm during use.) – Wipe the battery ends (S, T) with
L The AC adaptor should be connected a dry cloth.
to a vertically oriented or floor- – Avoid touching the battery ends
mounted AC outlet. Do not connect (S, T) or the unit contacts.
the AC adaptor to a ceiling-mounted – Confirm correct polarities (S, T).
AC outlet, as the weight of the adaptor L When replacing the batteries:
may cause it to become disconnected. – USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
During a power failure
– Do NOT use Alkaline/Manganese/
The unit will not work during a power Ni-Cd batteries.
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to

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Preparation
– We recommend using the
Panasonic rechargeable batteries
noted on page 4, 7. Battery charge
1 Firmly press the notch on the Place the handset on the base unit or
handset cover and slide it in the charger for about 7 hours before
direction of the arrow. initial use.
L While charging, “Charging” is
displayed and the charge indicator on
the handset lights up. When the
batteries are fully charged, “Charge
Completed” displays. The charge
indicator stays lit even after the
batteries are fully charged.

2 Insert the batteries negative (T)

end first. Close the handset cover.

Rechargeable Ni-MH ONLY

* Model shown is KX-TG7331.

Note:
Important:
L It is normal for the handset to feel
L If the handset does not automatically
warm during charging.
turn on after installing/replacing
batteries, press {ih} for about 1 L If you want to use the unit
second, or place the handset on the immediately, charge the batteries for
base unit or charger. at least 15 minutes.
L Clean the charge contacts of the
Note:
handset, base unit, and charger with a
L When replacing batteries, remove the soft, dry cloth once a month. Clean
old batteries. more often if the unit is exposed to
grease, dust, or high humidity.

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Preparation

Battery level
Wall mounting
Battery icon Battery level
1 High
Base unit
2 Medium
65 mm
3 Low
L When flashing:
Needs charging.

Panasonic Ni-MH battery Screws

performance (supplied batteries) (Not supplied)

Operation Operating
time Hook
In continuous use 17 hours max.
Not in use 150 hours
(standby) max.

Note: Space
L It is normal for batteries not to reach (6.5 mm)
Longer than
full capacity at the initial charge. 20 mm
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends Symbols used in these
on a combination of how often the operating instructions
handset is in use and how often it is
not in use (standby). Symbol Meaning
L Even after the handset is fully
{} The words in the
charged, the handset can be left on
brackets indicate button
the base unit or charger without any ill
names on the handset
effect on the batteries.
and base unit.
L The battery level may not be Example:
displayed correctly after you replace Unit keys: {C}, {ih}
the batteries. In this case, place the
handset on the base unit or charger i Proceed to the next
and let it charge for at least 7 hours. operation.
“” The words in quotations
indicate the menu on the
display.
Example:
“Auto Talk”

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Preparation
desired language. i M i
Symbol Meaning
{ih}
{V}/{^}: Press {V} or {^} to
“” select the words in
quotations.
Dialling mode
Example: If you cannot make calls, change this
{V}/{^}: “Off” setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
Turning the power 1 K (middle soft key)
on/off 2 {V}/{^}: “Base Unit Setup” i
M
Power on 3 {V}/{^}: “Dial Mode” i M
Press {ih} for about 1 second. 4 {V}/{^}: Select the desired setting.
i M i {ih}
Power off
Press {ih} for about 2 seconds.

Setting up the unit

before use
Display language
You can select “English”, “ ”, or
“ ”.
1 K (middle soft key)
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Display Setup” i
M
4 {V}/{^}: “Select Language” i
M
5 {V}/{^}: Select your desired
language. i M i {ih}
Note:
L If you select a language you cannot
read: {ih} i K i {^} 2 times
i M i {V} 2 times i
M 2 times i {V}/{^}: Select your

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Preparation

Date and time

1 K (middle soft key)
2 {V}/{^}: “Handset Setup” i
M
3 {V}/{^}: “Time Settings” i
M
4 {V}/{^}: “Set Date & Time” i
M
5 Enter the current date, month, and
year.
Example: 15 July, 2008
{1}{5} {0}{7} {0}{8}
6 Enter the current hour and minute.
Example: 15:30
{1}{5} {3}{0}
7 M i {ih}
Note:
L When you select Arabic as the display
language, enter the current year,
month, and date.
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.

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Making/Answering Calls
2 {V}/{^}: Select the desired phone
number. i K i M
Making calls
3 {V}/{^}: “Yes” i M i {ih}

Using the handset Using the base unit

1 Lift the handset and dial the phone 1 {s}
number.
L To correct a digit, press {C/T}. 2 Dial the phone number.
2 {C} 3 When the other party answers,
speak into the microphone.
3 When you finish talking, press
L Speak alternately with the other
{ih} or place the handset on the
party.
base unit or charger.
4 When you finish talking, press {s}.
Using the speakerphone Note:
1 Dial the phone number, and press L Use the speakerphone in a quiet
{s}. environment.
L Speak alternately with the other L While on a call, you can switch from
party. the base unit to the handset:
2 When you finish talking, press – Press {C} on the handset, then
{ih}. press {s} on the base unit.
– If the handset is on the base unit,
Note:
simply lift it.
L For best performance, use the
speakerphone in a quiet environment. Adjusting the speaker volume
L To switch back to the receiver, press Press {^} or {V} repeatedly while
{C}. talking.

Adjusting the receiver or speaker Redialling the last number dialled

volume {s} i {R}
Press {^} or {V} repeatedly while
talking.
Pause (for PBX/long distance
Making a call using the redial list service users)
The last 10 phone numbers dialled are A pause is sometimes required when
stored in the redial list (each 24 digits making calls using a PBX or long
max.). distance service. When storing a calling
1 j (right soft key) card access number and/or PIN in the
phonebook, a pause is also needed
2 {V}/{^}: Select the desired phone
(page 22).
number.
Example: If you need to dial the line
3 {C} access number “0” when making outside
calls with a PBX:
Erasing a number in the redial list
1 j (right soft key)

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Making/Answering Calls
Handset Note:
L You can also program the handset
1 {0} i l ringer volume beforehand (page 24).
2 Dial the phone number. i {C}
Using the base unit
Base unit
When a call is being received, the in use
1 {s} indicator flashes rapidly.
2 {0} i {P} 1 Press {s} when the unit rings.
3 Dial the phone number. 2 Speak into the microphone.
Note for handset and base unit: 3 When you finish talking, press {s}.
L A 3 second pause is inserted each
time l on the handset or {P} on the Adjusting the base unit ringer volume
base unit is pressed. Repeat as Press {^} or {V} repeatedly to select the
needed to create longer pauses. desired volume.
L To turn the ringer off, press and hold
{V} until the unit beeps.

Answering calls Changing the base unit ringer tones

You can change the ringer tone used by
the base unit.
Using the handset
■ KX-TG7331
When a call is being received, the ringer
indicator on the handset flashes.
1 Press {^} or {V} when the base
unit is in standby mode.
1 Lift the handset and press {C} or
{s} when the unit rings.
2 Press {<} or {>} repeatedly to
select the desired ringer tone.
L You can also answer the call by
pressing any dial key from {0} to ■ KX-TG7341
{9}, {*}, or {#}. (Any key 1 Press {^} or {V} when the base
answer feature) unit is in standby mode.
2 When you finish talking, press 2 Press {7} or {8} repeatedly to
{ih} or place the handset on the select the desired ringer tone.
base unit or charger. i{■}
Note:
Auto talk
L You can also select the desired tone
You can answer calls simply by lifting the by pressing a dial key ({1} – {6}) in
handset off the base unit or charger. You step 2.
do not need to press {C}. To turn this
feature on, see page 24.

Adjusting the handset ringer volume

Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.

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TG7331-7341BX(e).book Page 19 Wednesday, August 20, 2008 10:31 AM

Making/Answering Calls

For call waiting or Call Waiting

Useful features during Caller ID service users
a call To use call waiting, you must first
subscribe to the call waiting service of
your service provider/telephone
Mute
company.
While mute is turned on, you can hear
This feature allows you to receive calls
the other party, but the other party
while you are already talking on the
cannot hear you.
phone. If you receive a call while on the
Handset phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
1 Press {C/T} during conversation. Call Waiting with Caller ID services,
2 To return to the conversation, press the 2nd caller’s information is displayed
{C/T} again. after you hear the call waiting tone on the
handset.
Base unit 1 Press {R/E} on the handset or {R}
1 Press {T} during conversation. on the base unit to answer the 2nd
call.
L The speakerphone indicator on
the base unit flashes. 2 To switch between calls, press
{R/E} on the handset or {R} on the
2 To return to the conversation, press
base unit.
{T} again.
Note:
Recall/flash L Please contact your service provider/
{R/E} on the handset or {R} on the telephone company for details and
base unit allows you to use the special availability of this service in your area.
features of your host PBX such as
transferring an extension call, or Temporary tone dialling (for
accessing optional telephone services. rotary/pulse service users)
Note: You can temporarily switch the dialling
L To change the recall/flash time, see mode to tone when you need to access
page 25. touch-tone services (for example,
telephone banking services).
1 Make a call.
2 Press {*} when prompted to enter
your code or PIN, then press the
appropriate dial keys.
Note:
L The dialling mode will return to pulse
when you hang up.

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Making/Answering Calls
Note:
Call share L Calls to emergency numbers cannot
This feature allows you to join an be made until key lock is turned off.
existing outside call.

Handset

To join the conversation, press {C}

when the other handset/base unit is on
an outside call.

Base unit

To join the conversation, press {s}

when the handset is on an outside call.

Call privacy (Handset)

Call privacy allows you to prevent other
users from joining your conversations
with outside callers. To allow other users
to join your conversations, leave this
feature off. The default setting is “Off”.
1 Press K during an outside call.
2 {V}/{^}: Select the desired setting.
iM
L When this feature is turned on, z
is displayed.
Note:
L This feature will turn off after you hang
up the call.

Handset key lock

The handset can be locked so that no
calls or settings can be made. Incoming
calls can be answered, but all other
functions are disabled while key lock is
on.
To turn key lock on, press K (middle
soft key) for about 3 seconds.
L ) is displayed.
L To turn key lock off, press ) (middle
soft key) for about 3 seconds.

20
TG7331-7341BX(e).book Page 21 Wednesday, August 20, 2008 10:31 AM

Handset phonebook
entry corresponding to each
character located on that dial key.
Handset phonebook L If there is no entry corresponding
The phonebook allows you to make calls to the character you selected, the
without having to dial manually. You can next entry is displayed.
add 100 names and phone numbers. 3 {V}/{^}: Scroll through the
phonebook if necessary.
Adding entries 4 {C}
1 n (left soft key) i K
2 {V}/{^}: “New Entry” i M Editing entries
3 Enter the party’s name (16 1 Find the desired entry (page 21).
characters max.). i M iK
L You can change the character 2 {V}/{^}: “Edit” i M
entry mode by pressing / 3 Edit the name if necessary (16
(page 42). characters max.; page 42). i M
4 Enter the party’s phone number (24 4 Edit the phone number if necessary
digits max.). i M 2 times (24 digits max.). i M 2 times
L To add other entries, repeat from i {ih}
step 3.
5 {ih} Erasing entries

Finding and calling a Erasing an entry

phonebook entry 1 Find the desired entry (page 21).
iK
Scrolling through all entries 2 {V}/{^}: “Erase” i M
1 n (left soft key) 3 {V}/{^}: “Yes” i M i {ih}
2 {V}/{^}: Select the desired entry.
L You can scroll through the Erasing all entries
phonebook entry by pressing and 1 n (left soft key) i K
holding {V} or {^}.
2 {V}/{^}: “Erase All” i M
3 {C}
3 {V}/{^}: “Yes” i M
Searching by first character (using a 4 {V}/{^}: “Yes” i M i {ih}
dial key)
1 n (left soft key)
2 Press the dial key ({0} to {9}) which
contains the character you are
searching for (page 42).
L Press the same dial key
repeatedly to display the first

21
TG7331-7341BX(e).book Page 22 Wednesday, August 20, 2008 10:31 AM

Handset phonebook
L When an entry has been copied,
Chain dial “Completed” is displayed.
This feature allows you to dial phone L To continue copying another
numbers in the phonebook while you are entry: {V}/{^}: “Yes” i M
on a call. This feature can be used, for i Find the desired entry. i
example, to dial a calling card access M
number or bank account PIN that you 4 {ih}
have stored in the phonebook, without
having to dial manually. Copying all entries
1 During an outside call, press n.
1 n (left soft key) i K
2 {V}/{^}: Select the desired entry.
2 {V}/{^}: “Copy All” i M
3 Press M to dial the number.
3 Enter the handset number you wish
Note: to send the phonebook entry to.
L When storing a calling card access L When all entries have been
number and your PIN in the copied, “Completed” is
phonebook as one phonebook entry, displayed.
press l to add pauses after the 4 {ih}
number and PIN as necessary (page
17).
L If you are using this phone in pulse
dialling mode, you may need to press
{*} to change the dialling mode to
tone before chain dialling. When
adding entries to the phonebook, we
recommend adding {*} to the
beginning of phone numbers you wish
to chain dial (page 21).

Copying phonebook
entries
You can copy phonebook entries to the
phonebook of another compatible
Panasonic handset.

Copying an entry
1 Find the desired entry (page 21).
iK
2 {V}/{^}: “Copy” i M
3 Enter the handset number you wish
to send the phonebook entry to.

22
TG7331-7341BX(e).book Page 23 Wednesday, August 20, 2008 10:31 AM

Base unit speed dial

Making a call using the speed

Base unit speed dial dial keys
You can assign one phone number to 1 {s} i {l}
each of the 10 dial keys ({0} – {9}) on
the base unit. 2 Press the desired dial key ({0} –
{9}).

Adding phone numbers to Note:

L Speed dial numbers can only be
speed dial
dialled from the base unit.
Important:
L Before adding phone numbers, make
sure the base unit is not in use.
1 {l}
L The in use indicator flashes.
2 Enter the phone number (24 digits
max.).
L If a pause is required for dialling,
press {P} where needed (page
17).
L If you enter incorrectly, continue
and finish step 4, then start again
from step 1.
3 {l}
4 Press a dial key ({0} – {9}).
L A long beep is heard and the in
use indicator stops flashing.
Note:
L If a phone number is assigned to a dial
key which already contains a phone
number, the old number will be
erased.
L We recommend you make a note of
which phone numbers are stored in
which dial keys.

To erase a stored phone number

1 {l} 2 times
2 Press the desired dial key ({0} –
{9}).

23
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Programming

Programmable settings
You can customise the unit by programming the following features using the handset.

Programming by scrolling through the display menus

1 K (middle soft key)
2 Press {V} or {^} to select the desired top-menu. i M
3 Press {V} or {^} to select the desired item in sub-menu 1. i M
L In some cases, you may need to select from sub-menu 2. i M
4 Press {V} or {^} to select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ih}.
Note:
L For other top-menus, please refer to each chapter.
L In the following table, < > indicates the default settings.
L The current item or setting is highlighted on the display.

Top-menu Sub-menu 1 Sub-menu 2 Page

Handset Setup Time Settings Set Date & Time*1 16
Alarm 26
Time Adjustment*1 26
<Manual>
Ringer Setup Ringer Volume –
<Maximum>
Ringtone*2, *3 –
<Ringtone 1>
Display Setup Select Language 15
<English>
Contrast –
<Level 3>
Register H.set – 27
Keytones*4 – –
<On>
Auto Talk*5 – 18
<Off>

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Programming
Top-menu Sub-menu 1 Sub-menu 2 Page
Base Unit Setup*1 Dial Mode – 15
<Tone>
Recall/Flash*6 – 19
<600 msec.>
Area Code – 27
Base Unit PIN – 27
<0000>
Repeater Mode – 28
<Off>
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*3 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*4 Turn this feature off if you prefer not to hear key tones while you are dialling or
pressing any keys, including confirmation tones and error tones.
*5 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*6 The recall/flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary.

25
TG7331-7341BX(e).book Page 26 Wednesday, August 20, 2008 10:31 AM

Programming
L When the alarm is set, E is
displayed.
Special instructions
8 {ih}
for programmable Note:
settings L You can skip to step 4 by pressing
{R/E} in standby mode.
L To stop the alarm, press any dial key
Alarm
or place the handset on the base unit
You can set one of 2 different alarm
or charger.
options (once or daily) at a time for each
L When the handset is in use, the alarm
handset. An alarm sounds at the set time
will not sound until the handset is in
for 3 minutes.
standby mode.
Important:
L If you select “Once”, the setting
L Set the date and time beforehand changes to “Off” after the alarm
(page 16). sounds.
1 K (middle soft key) L Even when the ringer volume for
2 {V}/{^}: “Handset Setup” i outside calls is set to off (page 24), the
M alarm sound is heard at a low level.
3 {V}/{^}: “Time Settings” i
M Time adjustment (Caller ID
4 {V}/{^}: “Alarm” i M subscribers only)
5 {V}/{^}: Select the desired alarm This feature allows the unit to
option. i M automatically adjust the date and time
each time caller information is received.
“Off” To use this feature, your caller ID service
Turns alarm off. Press M again, has to provide caller information,
then press {ih} to exit. including date and time. Contact your
“Once” service provider/telephone company for
An alarm sounds once at the set details.
time. Enter the desired date and To turn this feature on, select “Caller
month. If you select Arabic as the ID[Auto]”. To turn this feature off,
display language, enter the desired select “Manual”.
month and date. Important:
“Daily” L To use this feature, set the date and
An alarm sounds daily at the set time. time first (page 16).
1 K (middle soft key)
6 Set the desired time. i M
2 {V}/{^}: “Handset Setup” i
7 {V}/{^}: Select the desired ringer M
tone. i M 2 times
3 {V}/{^}: “Time Settings” i
L We recommend selecting a
M
different ringer tone to the one
used for outside calls. 4 {V}/{^}: “Time Adjustment” i
M

26
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Programming
5 {V}/{^}: Select “Caller
ID[Auto]” or “Manual”. i M
i {ih} Registering a unit

Selecting area codes to be Operating additional units

deleted automatically
Additional handsets
In some situations, phone numbers
stored automatically in the caller list Up to 6 handsets can be registered to
(page 29) will include area codes. If you the base unit.
do not want to dial the area codes when Important:
making calls from the caller list, you can L The additional handset model
store the area codes which you want the recommended for use with this unit is
unit to delete automatically. noted on page 5. If another handset
Example: You have stored the area model is used, certain operations
code “123”. If you make a call from the (handset settings, base unit settings,
caller list to the phone number “123-456- etc.) may not be available.
7890”, the unit dials “456-7890”.
1 K (middle soft key) Registering a handset to the
2 {V}/{^}: “Base Unit Setup” i base unit
M The supplied handset and base unit are
3 {V}/{^}: “Area Code” i M pre-registered. If for some reason the
handset is not registered to the base unit
4 Enter an area code (5 digits max.).
(for example, w flashes even when the
i M i {ih}
handset is near the base unit), re-
register the handset.
Changing the base unit PIN 1 Handset:
(Personal Identification K (middle soft key)
Number) 2 {V}/{^}: “Handset Setup” i
Important: M
L If you change the PIN, please make 3 {V}/{^}: “Register H.set” i
note of your new PIN. The unit will not M
reveal the PIN to you. If you forget 4 Base unit:
your PIN, contact your nearest Press and hold {x} for about 5
Panasonic service centre. seconds, until the registration tone
1 K (middle soft key) sounds.
2 {V}/{^}: “Base Unit Setup” i L If all registered handsets start
M ringing, press the same button to
stop. Then repeat this step.
3 {V}/{^}: “Base Unit PIN” i
M L The next step must be completed
within 90 seconds.
4 Enter the current 4-digit base unit
PIN (default: “0000”).
5 Enter the new 4-digit base unit PIN.
i M i {ih}
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Programming
5 Handset: L The handset does not beep when
Wait until “Enter Base PIN” is cancelling its own registration.
displayed. i Enter the base unit 7 {ih}
PIN (default: “0000”). i M
L If you forget your PIN, contact
Increasing the range of the
your nearest Panasonic service
centre. base unit
L When the handset has been You can increase the signal range of the
registered successfully, w stops base unit by using a DECT repeater.
flashing. Please use only the Panasonic DECT
repeater noted on page 4. Contact your
Note:
Panasonic dealer for details.
L When you purchase an additional
Important:
handset, refer to the additional
handset’s installation manual for L Before registering the repeater to this
registration. base unit, you must turn the repeater
mode on.
Deregistering a handset L Do not use more than one repeater at
A handset can cancel its own a time.
registration (or the registration of
another handset) that is stored in the Setting the repeater mode
base unit. This allows the handset to end 1 K (middle soft key)
its wireless connection with the system. 2 {V}/{^}: “Base Unit Setup” i
1 K (middle soft key) M
2 {V}/{^}: “Base Unit Setup” i 3 {V}/{^}: “Repeater Mode” i
M M
3 {3}{3}{5} 4 {V}/{^}: Select the desired setting.
4 {V}/{^}: “Deregistration” i i M i {ih}
M
Note:
L The numbers of all handsets
L After turning the repeater mode on or
registered to the base unit are
off, w flashes on the handset
displayed.
momentarily. This is normal and the
5 Select the handset(s) you want to handset can be used once w stops
cancel by pressing the desired flashing.
handset number. i M
L The selected handset number(s)
flashes.
L To cancel a selected handset
number, press the number again.
The number stops flashing.
6 {V}/{^}: “Yes” i M
L A confirmation tone sounds as
each handset number
disappears.

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Caller ID Service
phonebook is displayed and logged in
the caller list.
Using Caller ID service
Important:
L This unit is Caller ID compatible. To
use Caller ID features, you must Caller list
subscribe to a Caller ID service. Important:
Contact your service provider/
L Only 1 person can access the caller
telephone company for details.
list at a time.

Caller ID features Viewing the caller list and

When an outside call is being received,
the caller’s phone number is displayed.
calling back
Caller information for the last 50 callers 1 K (middle soft key)
is logged in the caller list from the most 2 {V}/{^}: “Caller List” i M
recent call to the oldest.
L If the unit cannot receive caller
3 Press {V} to search from the most
recent call, or press {^} to search
information, the following is displayed:
from the oldest call.
– “Out of Area”: The caller dials
from an area which does not 4 To call back, press {C}.
provide a Caller ID service. To exit, press {ih}.
– “Private Caller”: The caller Note:
requests not to send caller L If the item has already been viewed or
information. answered, “Q” is displayed, even if it
L If the unit is connected to a PBX was viewed or answered using
system, caller information may not be another handset.
properly received. Contact your PBX L To erase the item, press W. i
supplier. {V}/{^}: “Yes” i M
L If you do not want to dial the area
Missed calls codes when making calls from the
If a call is not answered, the unit treats it caller list, you can store the area
as a missed call and y is displayed. This codes which you want the unit to
lets you know if you should view the delete automatically (page 27).
caller list to see who called while you
were away. Editing a caller’s phone
Even if only one missed call in the caller
list is viewed (page 29), y disappears number before calling back
from the display. When you receive 1 K (middle soft key)
another new call, y is displayed again.
2 {V}/{^}: “Caller List” i M
Phonebook name display 3 {V}/{^}: Select the desired entry.
When caller information is received and iK
it matches a phone number stored in the 4 {V}/{^}: “Edit and Call” i
phonebook, the stored name in the M
5 Edit the number.
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Caller ID Service
L Press dial key ({0} to {9}) to add,
{C/T} to delete.
6 {C}

Erasing caller information

1 K (middle soft key)
2 {V}/{^}: “Caller List” i M
3 {V}/{^}: Select the desired entry.
iK
4 {V}/{^}: Select “Erase” or “Erase
All”. i M
5 {V}/{^}: “Yes” i M i {ih}

Storing caller information to

the phonebook
1 K (middle soft key)
2 {V}/{^}: “Caller List” i M
3 {V}/{^}: Select the desired entry.
iK
4 {V}/{^}: “Add Phonebook” i
M
5 To store the name, continue from
step 3, “Adding entries”, page 21.

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TG7331-7341BX(e).book Page 31 Wednesday, August 20, 2008 10:31 AM

Answering System
greeting message asking callers to
call again later.
Answering system – If you recorded your own greeting
message, the same message is still
Available for:
announced to callers even though
KX-TG7341
their messages are not recorded.
The answering system can answer and
record calls for you when you are
unavailable to answer the phone.
You can also set the unit to play a Turning the answering
greeting message but not to record
caller messages. Select “Greeting
system on/off
Only” as the recording time setting The answering system is preset to on.
(page 36).
Important: Base unit
L Only 1 person can access the Press {s} to turn on/off the answering
answering system (listen to system.
messages, record a greeting
L When the answering system is turned
message, etc.) at a time.
on, the answer on indicator lights up.
L When callers leave messages, the
unit records the day and time of each Handset
message. Make sure the date and
time have been set correctly (page 1 K (middle soft key)
16). 2 {V}/{^}: “Answer System” i
L Answering system announcements M
are in English only. 3 {V}/{^}: Select “Answer On” or
“Answer Off”. i M i
Memory capacity {ih}
The total recording capacity (including Note:
your greeting message) is about 20 L When the answering system is turned
minutes. A maximum of 64 messages on, u is displayed next to the battery
can be recorded. icon.
Note:
L If message memory becomes full: Call screening
– “Answer Sys. Full” is shown
While a caller is leaving a message, you
on the handset display.
can listen to the message being
– the answer on indicator on the base recorded through both the handset and
unit flashes rapidly when the base unit’s speaker. To adjust speaker
answering system is turned on. volume, press {^} or {V} repeatedly. You
L When the message memory becomes can answer the call by pressing {C} on
full: the handset or {s} on the base unit. Call
– If you use the pre-recorded greeting screening can be set for each handset
message, the unit automatically and/or base unit.
switches to another pre-recorded

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Answering System
Note: and asks them to leave a message. If the
L To turn this feature on/off, see page message recording time (page 36) is set
37. to “Greeting Only”, caller messages
are not recorded and the unit plays a
different pre-recorded greeting message
asking callers to call again.
Greeting message
Playing back the greeting
When the unit answers a call, callers
hear a greeting message. You can message
record your own greeting message or
use a pre-recorded greeting message. Base unit

Press {d}.
Recording your greeting
Handset
message
You can record your own greeting 1 K (middle soft key)
message (2 minutes max.). 2 {V}/{^}: “Answer System” i
Base unit M
3 {V}/{^}: “Play Greeting” i
1 Press and hold {d} for about 1 M
second.
4 {ih}
L Speak clearly about 20 cm away
from the microphone.
Erasing your greeting
2 Press {■} to stop recording.
message
Handset If you erase your own greeting message,
the unit plays a pre-recorded greeting
1 K (middle soft key)
message for callers.
2 {V}/{^}: “Answer System” i
M Base unit
3 {V}/{^}: “Record Greeting” i Press {d}, and then press {4} while
M your greeting message is playing.
4 Hold the handset about 20 cm away
and speak clearly into the Handset
microphone. 1 K (middle soft key)
5 Press O to stop recording. 2 {V}/{^}: “Answer System” i
6 {ih} M
3 {V}/{^}: “Erase Message” i
Using a pre-recorded greeting M
message 4 {V}/{^}: “Erase Greeting” i
If you erase or do not record your own M
greeting message, the unit plays a pre- 5 {V}/{^}: “Yes” i M i {ih}
recorded greeting message for callers

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Answering System

Listening to messages Listening to messages

using the base unit using the handset
When new messages have been When new messages have been
recorded, {6} on the base unit flashes. recorded, u is displayed on the
Press {6}. handset with the total number of new
L If new messages have been recorded, messages.
the base unit plays back new 1 K (middle soft key)
messages.
2 {V}/{^}: “Answer System” i
L If there are no new messages, the
M
base unit plays back all messages.
3 {V}/{^}: Select “Play New Msg.”
Note: or “Play All Msg.”. i M
L When the answer on indicator on the
base unit flashes rapidly, the message
4 When finished, press {ih}.
memory is full (“Memory capacity”, Note:
page 31). L To switch to the receiver, press {C}.

Operating the answering Operating the answering

system system
You can also operate the answering
Key Operation
system by pressing dial keys or soft keys
{^} or {V} Adjust the speaker on the handset.
volume K (middle soft key) i
{7} Repeat message {V}/{^}: “Answer System” i M
(during playback)*1
Key Operation
{8} Skip message
{^} or {V} Adjust the
(during playback)
receiver/speaker
{■} Stop playback volume
{4} Erase currently playing {1} or {<} Repeat message
message (during playback)*1
*1 If pressed within the first 5 seconds of {2} or {>} Skip message
a message, the previous message is (during playback)
played. {3} Enter the
“Settings” menu
Erasing all messages {4} Play new messages
Press {4} 2 times while the unit is not in {5} Play all messages
use.
{6} Play greeting
message
{7}{6} Record greeting
message

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Answering System
Key Operation
2 {V}/{^}: “Edit and Call” i
M
{8} Turn answering
system on
3 Edit the number. i {C}

{9} or O Stop recording

Stop playback
{0} Turn answering Remote operation
system off
Using a touch-tone phone, you can call
{*}{4}*2 Erase currently your phone number from outside and
playing message access the unit to listen to messages or
{*}{5} Erase all messages change answering system settings. The
{*}{6} Erase greeting unit’s voice guidance prompts you to
message press certain dial keys to perform
different operations.
*1 If pressed within the first 5
seconds of a message, the Remote access code
previous message is played.
A 3-digit remote access code must be
*2 You can also erase as follows:
entered when operating the answering
W i {V}/{^}: “Yes” i M
system remotely. This code prevents
unauthorised parties from listening to
Erasing all messages your messages remotely.
1 K (middle soft key) Important:
L In order to operate the answering
2 {V}/{^}: “Answer System” i system remotely, you must first set a
M
remote access code.
3 {V}/{^}: “Erase Message” i
1 K (middle soft key)
M
2 {V}/{^}: “Answer System” i
4 {V}/{^}: “Erase All” i M
M
5 {V}/{^}: “Yes” i M i {ih}
3 {V}/{^}: “Settings” i M
4 {V}/{^}: “Remote Code” i M
Calling back (Caller ID
5 To turn on remote operation, enter
subscribers only) the desired 3-digit remote access
If caller information is received for the code.
call, you can call the caller back while
L To turn off remote operation,
listening to a message.
press {*}.
1 Press K during playback.
6 M i {ih}
2 {V}/{^}: “Call Back” i M
Using the answering system
Editing the number before calling
back
remotely
1 Press K during playback. 1 Dial your phone number from a
touch-tone phone.

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Answering System
2 After the greeting message starts, *1 If pressed within the first 5
enter your remote access code. seconds of a message, the
L The unit announces the number of previous message is played.
new messages.
3 Follow the voice guidance prompts Turning on the answering
as necessary or control the unit
using remote commands (page 35). system remotely
If the answering system is off, you can
4 When finished, hang up.
turn it on remotely.

Voice guidance 1 Dial your phone number from a

touch-tone phone.
During remote operation, the unit’s voice
guidance starts and prompts you to 2 Let the phone ring 15 times.
press {1} to perform a specific L A long beep is heard.
operation, or press {2} to listen to more 3 Enter your remote access code
available operations. within 10 seconds after the long
beep.
Remote commands L The greeting message is played
You can press dial keys to access back.
certain answering system functions L You can either hang up, or enter
without waiting for the voice guidance to your remote access code again
prompt you. and begin remote operation (page
34).
Key Operation
{1} Repeat message Skipping the greeting
(during playback)*1
message to leave a message
{2} Skip message
You can leave a message just as any
(during playback)
outside caller can. Call your phone
{4} Play new messages number from a touch-tone phone. When
{5} Play all messages the answering system picks up, press
{6} Play greeting message {*} to skip the greeting message and
{7} Record greeting message record your message after the beep.
{9} Stop recording
Stop playback
{0} Turn answering system off Answering system
{*}{4} Erase currently playing
message settings
{*}{5} Erase all messages
{*}{6} Erase greeting message Number of rings before the
(during greeting message unit answers a call
playback) You can change the number of times the
{*}{#} End remote operation phone rings “Number of Rings”
(or hang up)

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Answering System
before the unit answers a call. You can service provider/telephone
select 2 to 7 rings, or “Auto”. company does. It is necessary to
The default setting is “4 Rings”. check the number of rings required
“Auto”: The unit’s answering system to activate the voice mail service
answers at the end of the 2nd ring when provided by your service provider/
new messages have been recorded, or telephone company before
at the end of the 5th ring when there are changing this setting.
no new messages. If you call your phone – Change the number of rings of the
from outside to listen to new messages voice mail service so that the
(page 34), you know that there are no answering system can answer the
new messages when the phone rings for call first. To do so, contact your
the 3rd time. You can then hang up service provider/telephone
without being charged for the call. company.
1 K (middle soft key)
2 {V}/{^}: “Answer System” i Caller’s recording time
M You can change the maximum message
3 {V}/{^}: “Settings” i M recording time allotted to each caller.
You can also select “Greeting Only”
4 {V}/{^}: “Number of Rings” i which sets the unit to greet callers but
M not record messages. The default
5 {V}/{^}: Select the desired setting. setting is “3 Minutes”.
i M i {ih} 1 K (middle soft key)

For voice mail service subscribers 2 {V}/{^}: “Answer System” i

M
To receive voice mail and use answering
system properly, please note the 3 {V}/{^}: “Settings” i M
following: 4 {V}/{^}: “Recording Time” i
L To use the voice mail service (page M
38) provided by your service provider/ 5 {V}/{^}: Select the desired setting.
telephone company rather than the i M i {ih}
unit’s answering system, turn off the
answering system (page 31). Note:
L To use this unit’s answering system L You may create your own greeting-
rather than the voice mail service only message by following the steps
provided by your service provider/ on page 32.
telephone company, please contact The unit plays the pre-recorded
your service provider/telephone greeting-only message asking callers
company to deactivate your voice mail to call again if your own greeting-only
service. message is not recorded.
If your service provider/telephone
company cannot do this:
– Set this unit’s “Number of
Rings” setting so that this unit’s
answering system answers calls
before the voice mail service of your

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Answering System

Call screening
You can set the call screening feature
on/off. For details, see page 31.

Base unit

The default setting is off.

To turn call screening on
Press and hold {■} until a long beep
sounds.
To turn call screening off
Press and hold {■} until a short beep
sounds.

Handset

The default setting is “On”.

1 K (middle soft key)
2 {V}/{^}: “Answer System” i
M
3 {V}/{^}: “Settings” i M
4 {V}/{^}: “Call Screening” i
M
5 {V}/{^}: Select the desired setting.
i M i {ih}

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Voice Mail Service

Voice mail service

Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
When you have new messages, 0 is
displayed on the handset depending on
your service provider/telephone
company. Please contact your service
provider/telephone company for details
of this service.
Important:
L If 0 still remains on the display even
after you have listened to new
messages, turn it off by pressing and
holding {C/T} for 2 seconds.
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 31). For
details, see page 36. (KX-TG7341)

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Intercom/Locator
Note:
L When more than 2 handsets are
Intercom registered, the base unit pages all
Intercom calls can be made: handsets a few seconds after
– between handsets. pressing {x} in step 1.
– between the handset and base unit.
Note:
Answering an intercom call
L If you receive an outside call while Handset
talking on the intercom, you hear
interrupt tones. 1 Press {C} to answer the page.
– To answer the call with the handset, 2 When you finish talking, press
press {ih}, then press {C}. {ih}.
– To answer the call with the base
unit, press {s} 2 times. Base unit
L When paging unit(s) for an intercom
1 Press {x} to answer the page.
call, the paged unit(s) beeps for 1
minute. 2 When you finish talking, press {s}.
Note for handset and base unit:
Making an intercom call L Even when the ringer volume for
outside calls is set to off (page 18, 24),
Handset the handset and/or base unit rings at a
low level for intercom calls.
1 {INT}
2 To page the base unit, press {0}.
To page a specific handset, enter the
handset number. Transferring calls
L To stop paging, press {ih}.
Outside calls can be transferred
3 When you finish talking, press
between 2 handsets, or between the
{ih}.
handset and base unit.
Base unit Handset
1 {x}
1 During an outside call, press {INT}
L When only 1 handset is to put the call on hold.
registered, the base unit pages
the handset automatically.
2 To page the base unit, press {0}.
To page a specific handset, enter the
2 To page a specific handset, enter the handset number.
handset number.
To page all handsets, press {0}.
3 Wait for the paged party to answer.
L If the paged party does not
L To stop paging, press {x}.
answer, press {INT} to return to
L When you page all handsets, only
the outside call.
the handset user who answers
first can take the intercom call. 4 To complete the transfer, press
{ih}.
3 When you finish talking, press {s}.

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Intercom/Locator
L The outside call is routed to the 2 To page a specific handset, enter
paged party. the handset number.
To page all handsets, press {0}.
Base unit
3 {s}
1 During an outside call, press {x} to L The outside call rings at the
put the call on hold. handset.
2 To page a specific handset, enter the Note for handset and base unit:
handset number. L If the paged party does not answer the
To page all handsets, press {0}. call within 1 minute, the call rings at
L When you page all handsets, only the paging party again.
the handset user who answers
first can take the transferred call. Answering a transferred call
3 Wait for the paged party to answer. Handset
L If the paged party does not
answer, press {x} to return to the Press {C} to answer the page.
outside call.
Base unit
4 To complete the transfer, press {s}.
L The outside call is routed to the Press {s} to answer the page.
handset. Note for handset and base unit:
L After the paging party disconnects,
Transferring a call without speaking you can talk to the outside caller.
to the other unit’s user

Handset

1 During an outside call, press {INT} Conference calls

to put the call on hold.
The handset and base unit, or 2
L k flashes on the handset display handsets can have a conference call
to indicate the outside call is on with an outside party.
hold. The following 2 methods are available:
2 To page the base unit, press {0}. – Another person presses {C} on the
To page a specific handset, enter handset or {s} on the base unit while
the handset number. one person is talking with an outside
3 {ih} party (“Call share”, page 20).
L The outside call rings at the – One person pages another person
paged party. during an outside call as follows.

Base unit Handset

1 During an outside call, press {x} to 1 During an outside call, press {INT}
put the call on hold. to put the call on hold.
L The in use indicator on the base 2 To page the base unit, press {0}.
unit flashes to indicate the outside To page a specific handset, enter the
call is on hold. handset number.

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Intercom/Locator
3 Wait for the paged party to answer.
L If the paged party does not
answer, press {INT} to return to
Handset locator
the outside call. You can locate a misplaced handset by
4 To establish a conference call, press paging it.
{3}. 1 Base unit:
L To leave the conference, press Press {x} and wait for a few
{ih}. The other parties can seconds.
continue the conversation. L All registered handsets beep for 1
minute.
Base unit
2 To stop paging:
1 During an outside call, press {x} to Base unit:
put the call on hold. Press {x}.
2 To page a specific handset, enter the Handset:
handset number. Press {INT}, then press {ih}.
To page all handsets, press {0}. Note:
L When you page all handsets, only L Even when the ringer volume for
the handset user who answers outside calls is set to off (page 24), the
first can take the transferred call. handset rings at a high level for
3 Wait for the paged party to answer. paging.
L If the paged party does not
answer, press {x} to return to the
outside call.
4 To establish a conference call, press
{3}.
L To leave the conference, press
{s}. The other parties can
continue the conversation.

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Useful Information

Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The available character entry modes are Alphabet (ABC),
Numeric (0-9), Arabic/Persian ( ) and Extended (G). When in these entry
modes except Numeric, you can select which character is entered by pressing a dial
key repeatedly.
– Press {<} or {>} to move the cursor.
– Press dial keys to enter characters and numbers.
– Press {C/T} to erase the character or number highlighted by the cursor. Press
and hold {C/T} to erase all characters or numbers.
– Press {*} to switch between uppercase and lowercase.
– When entering another character located on the same dial key, operation will differ
depending on the display language you select.
English
Press {>} to move the cursor to the next space, then press the appropriate dial
key.
Arabic/Persian
Press {<} to move the cursor to the next space, then press the appropriate dial
key.

Character entry modes

Several character entry modes can be used when entering text. The characters that
can be entered depend on the entry mode.

Characters available in each character entry mode

When the unit displays the character entry screen:
/ (right soft key) i {V}/{^}: Select a character entry mode. i M
Note:
L When you select Arabic or Persian as the display language, numbers in the
character table are displayed in Arabic or Persian.
Alphabet character table (ABC)

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Useful Information
Numeric entry table (0-9)

Arabic character table ( )

L When you select Arabic as the display language, Arabic character table is
available.

Persian character table ( )

L When you select Persian as the display language, Persian character table is
available.

Extended character table (N)

L The following are used for both uppercase and lowercase:

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Useful Information

Error messages
If the unit detects a problem, one of the following messages is shown on the display.

Display message Cause/solution

Answer Sys. L Erase unnecessary messages (page 33, 34).
Full*1
Check Tel Line L The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 12).
Error*1 L Recording was too short. Try again.
Failed L Phonebook copy failed (page 22). Confirm the other
handset (the receiver) is in standby mode and try
again.
Incomplete L The receiver’s phonebook memory is full. Erase the
unnecessary phonebook entries from the other
handset (the receiver) and try again.
Memory Full L The phonebook memory is full. Erase unnecessary
entries (page 21).
L Message memory is full. Erase unnecessary
messages (page 33, 34).*1
No link to base. L The handset has lost communication with the base
Reconnect AC unit. Move closer to the base unit and try again.
adaptor. L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been cancelled.
Re-register the handset (page 27).
Use rechargeable L A wrong type of batteries such as Alkaline or
battery. Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 12.
You must first L You must subscribe to a Caller ID service. Once you
subscribe to receive caller information after subscribing to a Caller
Caller ID. ID service, this message will not be displayed.

*1 KX-TG7341

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Useful Information

Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.

General use

Problem Cause/solution
The unit does not work. L Make sure the batteries are installed correctly
(page 12).
L Fully charge the batteries (page 13).
L Check the connections (page 12).
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
L The handset has not been registered to the
base unit. Register the handset (page 27).
I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
The handset phonebook L Undisplayable characters are replaced with
entries I copied are not spaces for entries copied from/to additional
displayed correctly. handsets other than KX-TGA731BX.
I do not know how to erase y L There are unviewed missed calls remaining.
(Missed call) from the display. View them and erase y in the following way.
1 K (middle soft key)
2 {V}/{^}: “Caller List” i M
3 Press {V} to search from the most recent
call, or press {^} to search from the oldest
call.

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Useful Information

Programmable settings

Problem Cause/solution
I have changed the display L Change the display language (page 15).
language to a language I
cannot read.
While programming, the L A call is being received. Answer the call and
handset starts to ring. start again after hanging up.
I cannot register a handset to a L The maximum number of handsets (6) is
base unit. already registered to the base unit. Cancel
unused handset registrations from the base
unit (page 28).
L You entered the wrong PIN. If you forget your
PIN, contact your nearest Panasonic service
centre.
L Place the handset and the base unit away
from other electrical appliances.

Battery recharge

Problem Cause/solution
The handset beeps and/or 3 L Battery charge is low. Fully charge the
flashes. batteries (page 13).
I fully charged the batteries, but L Clean the charge contacts and charge again
3 still flashes. (page 13).
L It is time to replace the batteries (page 12).
I fully charged the batteries, but L Clean the battery ends (S, T) and the
the operating time seems to be charge contacts with a dry cloth, and charge
shorter. again.
The handset display is blank. L The handset is not turned on. Turn the power
on (page 15).

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Useful Information

Making/answering calls, intercom

Problem Cause/solution
w is flashing. L The handset is not registered to the base unit.
Register it (page 27).
L The handset is too far from the base unit.
Move closer.
L The base unit’s AC adaptor is not connected.
Check the connections.
L You are using the handset or base unit in an
area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.
Noise is heard, sound cuts in L You are using the handset or base unit in an
and out. area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
The handset does not ring. L The ringer volume is turned off. Adjust ringer
volume (page 24).
The base unit does not ring. L The ringer volume is turned off. Adjust ringer
volume (page 18).
I cannot make a call. L The dialling mode may be set incorrectly.
Change the setting (page 15).
L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used by another
handset.*1 Wait and try again later.
L The key lock feature is turned on. Turn it off
(page 20).

*1 KX-TG7341

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Useful Information

Caller ID

Problem Cause/solution
Caller information is not L You must subscribe to a Caller ID service.
displayed. Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to L Depending on your service provider/
display. telephone company, the unit may display the
caller’s information at 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted. L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to off (page 26).

Answering system (KX-TG7341)

Problem Cause/solution
The unit does not record new L The answering system is turned off. Turn it on
messages. (page 31).
L The message memory is full. Erase
unnecessary messages (page 33).
L The recording time is set to “Greeting
Only”. Change the setting (page 36).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 35).
My own greeting message L Record your own greeting message again
cannot be properly heard. (page 32).

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Useful Information
Problem Cause/solution
I cannot operate the answering L Someone is using the unit. Wait for the other
system. user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
I cannot operate the answering L You are entering the wrong remote access
system remotely. code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 34).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 35).
L You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
While recording a greeting L A call is being received. Answer the call and
message or listening to try again later.
messages, the unit rings and
recording stops.

Liquid damage

Problem Cause/solution
Liquid or other form of moisture L Disconnect the AC adaptor and telephone line
has entered the handset/base cord from the base unit. Remove the batteries
unit. from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact your nearest
Panasonic service centre.

Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.

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Useful Information
■ Mass (weight):
Base unit*1: Approx. 260 g
Specifications Base unit*2: Approx. 270 g
■ Standard: Handset: Approx. 130 g
DECT (Digital Enhanced Cordless *1 KX-TG7331
Telecommunications), *2 KX-TG7341
GAP (Generic Access Profile) Note:
■ Number of channels: L Design and specifications are subject
120 Duplex Channels to change without notice.
■ Frequency range: L The illustrations in these instructions
1.88 GHz to 1.90 GHz may vary slightly from the actual
■ Duplex procedure: product.
TDMA (Time Division Multiple
Access)
■ Channel spacing:
1,728 kHz
■ Bit rate:
1,152 kbit/s
■ Modulation:
GFSK (Gaussian Frequency Shift
Keying)
■ RF transmission power:
Approx. 10 mW (average power per
channel)
■ Voice coding:
ADPCM 32 kbit/s
■ Power source:
220–240 V AC, 50/60 Hz
■ Power consumption:
Base unit*1:
Standby: Approx. 2.3 W
Maximum: Approx. 6.0 W
Base unit*2:
Standby: Approx. 2.4 W
Maximum: Approx. 6.1 W
■ Operating conditions:
5 °C–40 °C, 20 %–80 % relative air
humidity (dry)
■ Dimensions:
Base unit: Approx. 64 mm × 149 mm
× 128 mm
Handset: Approx. 150 mm × 48 mm ×
35 mm

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Index
M Making calls
Base unit: 17
Index Handset: 17
A Additional handsets: 27 Missed calls: 29
Alarm: 26 Mute: 19
Answering calls P Pause: 17
Base unit: 18 Phonebook: 21
Handset: 18 Phonebook copy: 22
Answering system: 31 PIN: 27
Call screening: 31, 37 Power failure: 12
Erasing messages: 33, 34, 35 Power on/off: 15
Greeting only: 36 R Recall/flash: 19, 25
Listening to messages: 33, 34 Redialling: 17
Number of rings: 35 Repeater: 28
Recording time: 36 Ringer tone
Remote access code: 34 Base unit: 18
Remote operation: 34 Handset: 24
Turning on/off: 31, 33, 35 S Speakerphone: 17
Area code: 27 Speed dial: 23
Auto talk: 18, 24
T Temporary tone dialling: 19
B Battery: 12, 14 Time adjustment: 26
C Caller ID service: 29 Transferring calls: 39
Caller list: 29 Troubleshooting: 45
Caller list edit: 29 V Voice mail: 38
Call privacy: 20 Volume
Call share: 20 Receiver: 17
Call waiting: 19 Ringer (Base unit): 18
Call Waiting Caller ID: 19 Ringer (Handset): 18, 24
Chain dial: 22 Speaker: 10, 17
Character entry: 42
W Wall mounting: 14
Conference calls: 40
D Date and time: 16
Dialling mode: 15
Display
Contrast: 24
Language: 15
E Error messages: 44
H Handset
Deregistration: 28
Locator: 41
Registration: 27
I Intercom: 39
K Key lock: 20
Keytones: 24

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For your future reference

We recommend keeping a record of the following information to assist with any repair
under warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

Panasonic Communications Co., Ltd.

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2008

PNQX1230ZA CC0808DG0