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2013 Definition

The document outlines five levels of capability: Overview, Operational, Proficiency, Expertise, and Authority. Each level describes the knowledge, skills, and abilities required, ranging from basic knowledge and minimal judgment at the Overview level to high mastery and the ability to set trends at the Authority level. The levels emphasize increasing complexity and independence in tasks, as well as the ability to influence and innovate within a specific field.

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CK Fiel
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19 views1 page

2013 Definition

The document outlines five levels of capability: Overview, Operational, Proficiency, Expertise, and Authority. Each level describes the knowledge, skills, and abilities required, ranging from basic knowledge and minimal judgment at the Overview level to high mastery and the ability to set trends at the Authority level. The levels emphasize increasing complexity and independence in tasks, as well as the ability to influence and innovate within a specific field.

Uploaded by

CK Fiel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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A - OVERVIEW LEVEL

Basic knowledge; Start-up capability


● Application of basic knowlede or overview
● Ability is bound by circumscribed precedents or
established methods, guidelines and processes minimal
judgment and analysis is required
● Does not require in-depth or involved capability

B - OPERATIONAL LEVEL
Working knowledge; Functional capability
● Application of working or functional knowledge and
capability in a particular task or method
● Ability to explain, carry out activities under general
directions or according to general procedures
● Ability to perform independent action according to
accepted standards and guidelines
● Demonstrates understanding of the working system and
general work procedures and guidelines in a given
function or technical area

C - PROFICIENCY LEVEL
Thorough knowledge; Training capability
● Application of thorough knowledge or proficiency in a
particular process or method
● Ability to interpret and apply concepts on operating/
theoretical principles; demonstrates judgment and
discernment.
● Ability to coach or train others
● Ability to render expert and credible opinion or advice

D - EXPERTISE LEVEL
Broad knowledge; Design capability

● Application of expert abilities and extensive experience


in a particular process, method or professional/technical
area
● Demonstrates broad understanding of strategic and operational
issues and solutions
● Ability to innovate and adopt; ability to design key systems,
processes and approaches
● Ability to influence critical decisions and actions through
application of expert opinion and advice

E - AUTHORITY LEVEL
High level of authority and mastery in specific competence
area or field.
● Demonstrates a high level of authority and mastery in a
specific competence area or field
● Demonstrates broad understanding of all aspects and issues
● Ability to define directions, advocate new approaches,
set trends

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