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Trustin Neo - Instructional Designer

Trustin is an experienced Learning Designer with a decade of expertise in creating engaging training experiences using emerging technologies like GenAI and xAPI. Currently, they work as a Learning Design Consultant and Business Operations Manager at Kydon Learning Systems Institute, focusing on instructional design and operational efficiency. Trustin has also participated in various projects and events, showcasing their commitment to innovative learning solutions and collaboration with stakeholders.

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21 views5 pages

Trustin Neo - Instructional Designer

Trustin is an experienced Learning Designer with a decade of expertise in creating engaging training experiences using emerging technologies like GenAI and xAPI. Currently, they work as a Learning Design Consultant and Business Operations Manager at Kydon Learning Systems Institute, focusing on instructional design and operational efficiency. Trustin has also participated in various projects and events, showcasing their commitment to innovative learning solutions and collaboration with stakeholders.

Uploaded by

Trustin Neo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Trustin

Instructional Designer
Neo
owysswerkin@gmail.com
93663216 Profile
I am a Learning Designer passionate about creating engaging and effective training
Singapore
experiences. With 10 years of experience, I bring creativity and innovation to tech

enabled learning with emerging technologies like GenAI and xAPI.

I excel at turning complex information into impactful learning solutions and

collaborating with stakeholders to ensure real-world relevance through actionable

outcomes.

Project Works
Substack on building Sknack
Instructional Prompt Design
Blog on Gamify Learning
View learning NoCodeForHire
DPO Starter Kit
Lesson generated with instructional design prompt.

Focusing on creating a personalized lesson like how the Google Primer


team will approach their snackable learning content which they dubbed
Rhythmic Learning.
Attained
Keywords likes make the complex topics digestible and engaging with the Hello Design Thinking at IDEO U
following framework 06/2020—06/2020
1. Chunking Principle – Breaking down information into small, digestible
Futures Thinking Specialization at Institute
pieces.
for the Future
2. Just-in-Time Learning – Providing knowledge at the moment of need.
03/2020—06/2020
This learning approach targets busy employees dealing with operational
Blended Learning: Personalizing Education
task. for Students at Coursera
10/2014—11/2014
eLearning challenge Advanced Instructional Strategies in the
View learning Virtual Classroom at Coursera
02/2014—04/2014
I joined elearningacademy and take on their eLearning challenge. Instead
of jumping straight into designing content, I took a step back and focused K-12 Blended & Online Learning at Coursera
on what really matters—understanding the problem first. 01/2014—04/2014

Read the thought-process here E-learning and Digital Cultures at Coursera


11/2013—01/2014

PDpOS for SoloDPO


https://pdpos.app/

I created SoloDPO as a learning primer to help solo DPOs get started with
data protection—without the overwhelm. Based on my own journey, it’s
packed with practical steps, templates, and real-world guidance to keep
you on track. No fluff, just what you need to take action.
Attended
NTUC Learning Hub, PRACTITIONER CERTIFICATE
IN PERSONAL DATA PROTECTION (SINGAPORE)
2020 (WSQ)
10/2024—10/2024

Advanced Certificate in Learning and Performance


(ALCP), IAL
04/2022—08/2022

WSQ Advanced Certificate in Training and


Assessment (ACTA), IAL
09/2016—03/2017

Diploma in Internet Computing, Temasek


Polytechnic
01/2004—06/2006

Employment
Learning Design Consultant at Kydon Learning
Systems Institute
01/2024—Present
Designed and developed engaging learning experiences that
leverage principles of interactivity and user engagement,
fostering deeper understanding and retention among learners
Applied the Action Mapping framework to create meaningful
and realistic practice activity to ensure practical application and
relevance in real-world contexts through scenario writing
Conducted a comprehensive learning needs analysis for clients
to identify training needs in areas prone to common mistakes
Provided alternative non-training solutions to address the
underlying issues effectively
Collaborated with stakeholders to optimize technology solutions
for learning environments, ensuring seamless integration of IT
systems and tools

Business Operations Manager at Kydon Holdings


01/2024—Present
Implemented systems to ensure documentation and processes
align with ISO 9001 and ISO 27001 standards
Developed SOPs by mapping departmental processes and
workflows, enhancing operational efficiency
Designed and implemented Power Apps to facilitate secure data
communication between finance and project teams, improving
data integrity and accessibility
Created documentation standards and guidelines to support
onboarding, training, and compliance, ensuring all IT-related
processes are well-documented and easily accessible

DPO at Kydon Learning Systems Institute


01/2025—Present
Ensured compliance with data protection regulations,
safeguarding sensitive customer information
Implemented data security measures to ensure the protection
of sensitive customer information, aligning with best practices in
cybersecurity
Conducted regular audits and assessments to identify
vulnerabilities in IT systems and recommend improvements

Digital Learning Developer at Zionext Pte. Ltd.


11/2019—10/2023
Designed and developed more than 30 high-quality learning
modules using Articulate Storyline and Rise authoring tool for
organizations from tourism to government sector
Concluded the Learning Needs Analysis of Majlis Ugama Islam
Singapura (MUIS) report on training recommendations derived
from 400 participants data
Collaborated with IT teams to ensure the integration of learning
technologies and platforms, enhancing the learning experience

Content Designer at Kydon Learning Systems


Institute
12/2014—11/2019
Conducted learner's need analysis to identify gaps and develop
targeted learning solutions for SAF Advanced School and Goh
Keng Swee Command and Staff School, ensuring alignment with
organizational objectives.
Supported the team leader in managing project timelines, ensuring
timely completion of deliverables and adherence to project
milestones.
Collaborated with Subject Matter Experts, managing their
expectations and leveraging their expertise to develop high-quality
learning courseware.
Produced more than 100 engaging and effective learning products
that aligned with learning objectives, utilizing instructional design
principles and adult learning theories to ensure optimal learner
engagement and knowledge retention.
Participated
NoCode Weekend
03/2023—03/2023
NoCode Weekend is a virtual event that brings together no-code
enthusiasts from all over the world to learn, collaborate, and build projects
without code.

One of my biggest takeaways was the importance of building user-centric


products, which is a core value at SKNACK. I also saw firsthand how
no-code tools can be used to quickly build functional and visually appealing
apps. Overall, it was a great event that solidified my passion for no-code
and inspired me to continue building with SKNACK.

SAF Create-thon 2018


06/2018—06/2018
A 2 day learning design courseware creation where institutes from the SAF
come together to share knowledge and development insights.

My team was selected to conduct workshops on how we designed our


learning template.

Develop workshop training materials


Conduct hands on training to over 100 officers from various institute
Guide new learning designer through the design and development
process

HDB Cool Ideas Hack


11/2016—05/2017
A 2-stage incubation programme where our team pitch our idea to improve
community engagement by connecting neighbours of shared interest. Our
idea was later adopted under a mentorship guide.

Design an Augmented Reality location-based prototype

IAL InnovJam Mobile Learning Contest


08/2017—08/2017
My team leverages on the mobile learning platform Gnowbe and integrated
VR learning into the mix to bring across a fully mobile and VR enabled
learning environment to achieve effective and experiential learning.

ProjectBUILD 2017 (MERIT)


07/2017—07/2017
Organised by Building and Construction Authority (BCA )

My friends and I designed a card game that educates players about person
with different abilities and how places can be designed to create accessible
paths to reach home safely.

Initiated my friends and we got together to explore ideas


Implement game mechanics and overall theme
Edited digital artwork for the production of the card game
Startathon 2016
03/2016—03/2016
A 30-hour non-stop hackathon which my team pitch an idea for a language
learning virtual reality environment.

Build a VR Language learning service where learners are immersed


into cultural sites to converse with the locals.

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