CHAPTER 1

1. What is the role of digital technology in day to day life?

->Digital technology has a core position in everyday life through increasing convenience,
connectivity, productivity, and general well-being in several areas of contemporary life.

Major Functions of Digital Technology in Everyday Life

1. Facilitating Daily Tasks

- Digital technologies like internet banking, e-commerce apps, smart home appliances, and
navigation systems facilitate easier daily tasks and save time.
- Smart home systems permit remote operation of appliances, lighting, and security, making
home maintenance simpler and more convenient.

2. Better Communication and Social Interaction

- Smartphones, social media, instant messaging, and video conferencing facilitate immediate,
real-time communication across distance.
- Online platforms aid in relationship management, promote international connectivity, and
aid virtual social lives.

3. Enhanced Productivity and Work

- Technology simplifies work processes, automates processes, and enhances collaboration
with the use of emails, project management software, and online meetings.
- Video conferencing and instant messaging enable more flexible and effective remote work.

4. Redesigning Healthcare
- Technology allows enhanced diagnostics, telemedicine, and access to healthcare delivery,
particularly for persons in rural areas.
- Wearable technology enables monitoring of well-being and the ability to adopt more
healthy lifestyles.

5. Transcending Shopping and Payment Transactions

- Internet shopping sites offer customized experiences, convenient access to products, and
various payment choices, rendering shopping more convenient.
- Banking through the internet makes secure, home-based, convenient management of
money possible.

6. Enhancing Entertainment and Access to Information

- Streaming media, online media, and web resources give immediate access to
entertainment and information.
The internet provides immense educational material, making personal improvement and
learning more convenient.

7. Enabling Transportation and Mobility

- GPS, ride-sharing apps, and live traffic information enhance travel productivity and safety.
 8. Enabling Daily Comfort and Health
- Smart home devices assist in managing home conditions (e.g., light, temperature), and
technology aids in optimal sleep and self-health management.

Total Impact

Digital technology has now become so embedded in daily lives that its absence is more felt
than its presence. It not only streamlines and enriches daily lives but also fills gaps in
communication, healthcare, and access to services, ultimately enriching the quality of life for
people and society.

2. What is the usage of smartphones in daily life? Write a few points about cyber

security and how to act responsibly while using social media

→Use of Smartphones in Everyday Life

Communication: Smartphones allow immediate communication by call, SMS, and numerous

messaging apps, allowing one to be connected with friends, family, and colleagues anywhere on the
planet.

Access to Internet and Information: They are personal computers, offering instant access to news,
weather, sports, and almost any other information through the internet.

Social Media: Smartphones are the main tools for accessing social media sites, enabling users to post
updates, photos, and communicate with others.

Productivity: With different apps, smartphones enable users to manage calendars, send reminders,
schedule tasks, and even work remotely, making life easier on a daily basis.

Photography and Media: Integrated cameras and media applications enable the capture, editing, and
sharing of photos and videos on the spot, and the playback of music, podcasts, and videos on the
move.

Navigation and Travel: GPS and mapping applications provide directions, travel booking, ticket
reservation, and locating nearby services.

Shopping and Finance: Smartphones support online purchasing, comparing prices, mobile payments,
and banking, enabling easy financial transactions.

Health and Safety: They can hold emergency medical data, dial emergency services, and utilize
health-monitoring apps to keep tabs on fitness and health.

Entertainment: Smartphones have access to games, e-books, streaming media, and other
entertainment.

Cybersecurity: Key Points

Keep Personal Info Safe: Smartphones contain sensitive data; always employ strong passwords,
biometric locks, and turn on device encryption to guard against unauthorized use.

Be careful of Phishing and Scams: Be wary of suspicious links, emails, or messages that request
personal details or lead to unfamiliar websites.

App Permissions: Download apps only from trusted sources and check app permissions to prevent
giving unnecessary access to personal information.

Regular Updates: Update your operating system and apps regularly to defend against security
vulnerabilities.

Public Wi-Fi Threats: Steer clear of making sensitive transactions on unsecured public wireless
networks, or employ a VPN for an extra layer of protection.

Responsible Social Media Use

Be Thoughtful Before You Post: Refrain from posting sensitive personal data, location information, or
anything that might harm your privacy or safety.

Respect Others: Only share things about others and refrain from spreading rumors, hate speech, or
misinformation.

Privacy Settings: Check and modify your privacy settings periodically to manage who can access your
posts and personal information.

Digital Footprint: Keep in mind that the things you share online can be permanent and may damage
your reputation or future prospects.

Report and Block: In the event you experience cyberbullying or objectionable content, report and
block such individuals using platform mechanisms.

Smartphones are powerful tools that enhance daily life, but using them securely and responsibly—
especially on social media—is essential to protect your privacy and well-being.

3. Describe computer peripherals. Why are peripherals important in a computer

system?

→Computer peripherals are auxiliary devices that an external computer can connect to so as to give
the computer greater functionality and to enable users to communicate with the computer. The
peripherals are not a part of the core parts of the computer (like CPU, motherboard, or power
supply) but form the most basic necessity for most computer operations. Peripherals fall into three
categories:

- Input Devices: These input devices are employed to supply data and control signals to a computer.
Keyboards, mice, scanners, webcams, and microphones are all typical ones. They facilitate the entry
of information and commands into the computer.
- Output Devices: These output devices get data from a computer and display it in a manner readable
by humans. Monitors, printers, speakers, and projectors are examples that show images, print out
documents, or play sound.

- Storage Devices: These peripherals are utilized to store and retrieve digital information, offering
extra storage space beyond the computer's internal memory. Examples are hard drives, solid-state
drives, USB flash drives, and memory cards.

Some peripherals, like network interface cards (NICs) and USB drives, can be both input and output
devices, allowing two-way data transfer.

Importance of Peripherals in a Computer System

Peripherals play an important role in a computer system for the following reasons:

- Increased Functionality: Peripherals increase the functions of a computer so that it can carry out
more functions like typing, printing, scanning, and playing multimedia.

- User Interaction: Input and output peripherals are necessary for users to engage with the computer
so that they can input data, receive data, and operate applications.

- Data Transfer and Storage: Storage peripherals enable users to store vast amounts of data safely
and move files across devices, which is critical in data backup and management.

- Productivity and Efficiency: Through features such as document creation, photo editing, and
communication, peripherals enhance the general productivity and efficiency of computer users[8.

- Customization and Flexibility: Users are able to choose and attach peripherals according to their
individual requirements, enabling a customized computing experience.

Computer peripherals are therefore integral to enhancing the usefulness, functionality, and usability
of a computer system.

4. Write down the steps to create MS Excel, MS Word and MS PowerPoint.

→Steps for Preparing Documents in MS Excel, MS Word, and MS PowerPoint

MS Excel: Preparation of a New Workbook

- Launch Microsoft Excel on your computer.

- Click on the "File" button at the top left.

- Click on "New" from the drop-down list.

- Select "Blank Workbook" to open a new spreadsheet. Alternatively, press Ctrl+N on your keyboard
to instantly open a new workbook.

- Start putting in your information into the cells as necessary.

- Save your workbook by going to "File" > "Save As," and select a location and file name.

MS Word: Creating a New Document

- Start Microsoft Word.

- Click on the "File" menu at the top left.

- Click on "New" from the menu.

- Click on "Blank Document" to open a new Word file.

- Begin putting in your content.

- Save your document by pressing "File" > "Save As" and then choosing a location and typing in a file
name.

MS PowerPoint: Creating a New Presentation

- Launch Microsoft PowerPoint.

- Press the "File" tab in the top left corner.

- Choose "New" from the menu.

- Click on "Blank Presentation" to create a new slideshow.

- Insert slides and material as required.

- Save your presentation by going to "File" > "Save As," and then select a location and give a file
name.

5. Write a few points on the importance of Email.

→ Significance of Email

- Efficiency and Speed: Email allows real-time communication, and messages can be delivered and
received within seconds irrespective of the location. This is significantly faster compared to regular
mail and is very important for real-time information exchange in both business and personal settings.

- Cost-Effective: Emailing is cost-free, with no postage or physical materials needed. This makes it a
cost-effective option for individuals and organizations, particularly when reaching large groups or
over long distances.
- Wide Reach and Accessibility: Email is accessible and interoperable across all platforms and devices.
Nearly anyone with internet access can use email, making it a dependable means of global
communication.

- Simultaneous Communication: One email can be sent to several recipients simultaneously,

simplifying group communication and making it simple to communicate with teams, clients, or
friends.

- Record Keeping and Documentation: Emails automatically provide a written record of discussions,
agreements, and decisions. Such documentation is useful for reference, accountability, and legal
reasons.

- Flexibility: Email is applicable to both business and personal use, accommodating various
purposes—from formal business communication and marketing to private messages and file sharing.

- Green: By minimizing the use of paper, envelopes, and physical transport, email is a greener means
of communication.

- Facilitates Remote Collaboration: Email transcends geographical boundaries, allowing remote teams
and global partners to work effectively by exchanging updates, documents, and feedback.

- Business and Marketing Utility: Email is still a strong marketing, customer engagement, and
business utility tool for organizations to connect with large numbers of people and sustain
professional relationships.

CHAPTER 2
1. Your classmate believes saving is only for adults. How would you explain the

importance of saving to someone of your age?

→Describing Why Saving is Important to a Classmate

1. Allows You to Purchase Stuff You Actually Want: Occasionally, there are some stuff such as a new
game, a book, or an appliance that cost higher than the cash you receive presently. When you save
small portions every time, you will be able to purchase them without needing extra funds.

2. Teaches Good Habits: Saving money teaches you to take care of your money properly. This habit
will come in handy when you're older and have more things to pay for.
3. Prepares for Emergencies: Even as a student, something unexpected can go wrong—like your
phone getting damaged or needing cash for a school outing. Having some money saved up means
you're prepared for surprises without worrying.

4. Gives You Independence: When you save your own money, you don't necessarily have to count on
parents or others. It's a wonderful feeling to know you can pay for small things by yourself.

5. Helps Achieve Goals: Whether saving for a hobby, a special occasion, or even for college in the
future, saving early helps you meet your goals.

2. You find a great online deal on shoes, but the website looks suspicious. What

should you do before making the payment?

→If you discover a wonderful online offer on footwear but the site appears dubious, you should take
a few precautions before you make any payment:

- Verify Website Credibility: Investigate the site to determine if it is reputable or has good reviews.
Ensure that there is a physical address, contact details, and how long the company has been in
business.

- Search for Secure Payment Systems: Make sure the site makes use of secure payment systems
(check for "https" at the beginning of the web address and security marks). Don't enter your credit
card information if the site isn't secure.

- Check Customer Feedback: Look for real customer comments and ratings of both the site and the
product. Lack of reviews or nothing but extremely favorable, generic praise can be suspect.

- Check Return and Exchange Policies: Ensure that the site has a fair and transparent return or
exchange policy. This safeguards you in case the shoes are not as described or fail to fit.

- Check Out the Brand or Seller: Check whether the brand exists on social media or elsewhere to
ensure genuineness and read what other people are saying.

- Trust Your Instincts: If something doesn't feel right—like prices that are too low or a poorly
designed website—think about shopping elsewhere.

3. situation: Asha wants to open a small grocery shop and is looking for government

support or subsidy.

Question

Name one government scheme that could support Asha and explain how it

helps small businesses.

→A scheme of the government that may aid Asha to start her own small grocery shop is the Pradhan
Mantri Mudra Yojana (PMMY). This scheme offers collateral-free loans up to ₹10 lakh to small
entrepreneurs and startups such as micro and small businesses such as grocery shops.
Ways PMMY Assist Small Businesses:

- Financing Made Convenient: It makes loans available with no collateral requirements, thereby
increasing the chances for small entrepreneurs to obtain financing.

- Loan Categories: The scheme provides various loan categories (Shishu, Kishore, Tarun) according to
the required amount so that there can be flexibility as per the size of the business.

- Women and Marginalized Sections Support: Women entrepreneurs and members of SC/ST
communities are given special treatment, which will be useful if Asha is a member of these sections.

- Entrepreneurship Encouragement: With low-cost credit, PMMY enables new businesses to begin
and expand without huge financial obligations.

- Enhances Economic Growth: With access to capital, small businesses can invest in equipment,
inventory, and infrastructure, which translates into improved services and job creation.

4. Situation: Priya received her first. salary slip and noticed terms like "PF", "HRA", and

"TDS".

Question:

What is the importance of reading and understanding a salary slip?

→It is essential to understand and read a salary slip for the following reasons:

- Transparency and Clarity: A salary slip gives a detailed breakup of your income (such as basic salary,
HRA) and deductions (for example, PF and TDS), making it easier for you to understand how much
you earned and how much you receive on hand.

- Financing Planning: Understanding the details of your salary slip helps you plan your finances more
effectively, set aside money for savings or investment, and streamline monthly expenditure.

- Tax Compliance: Salary slips indicate taxable income and deductions such as TDS (Tax Deducted at
Source) and PF (Provident Fund), which are crucial for effective tax filing and to utilize eligible tax-
saving investments.

- Employment and Income Proof: Salary slips are formal evidence of your employment and income.
They are needed when taking loans, credit cards, or even visa and rental applications.

- Job Negotiation and Search: In changing jobs, new employers might request your old salary slips to
confirm your compensation and assist in deciding your new compensation package.
- Resolving Discrepancies: You can easily rectify any mistake or discrepancy in your payment or
deductions by keeping a tab on your salary slip on a regular basis.

5. Situation: Rajesh is a salaried employee, and his annual salary is 2

560,000. He is unsure about the taxes he needs to pay and whether the goods he purchases

are taxed.

Question:

Explain the difference between direct and indirect taxes. What kind of taxes will

Rajesh have to pay on his salary, and what taxes will he pay when purchasing goods?

→ Difference Between Direct and Indirect Taxes

- Direct Taxes: These are taxes imposed directly on the income or wealth of an individual or entity.
The taxpayer pays these taxes directly to the government, and the incidence cannot be transferred to
anyone else. Examples are income tax and property tax.

- Indirect Taxes: These are taxes on goods and services. The consumers pay these taxes while they
buy goods or services, but the tax is collected by the seller or service provider and paid to the
government. The indirect tax burden can be passed on to the buyer from the seller. Examples are
GST (Goods and Services Tax), VAT, and excise duty.

Taxes Rajesh Will Pay

On Salary (Direct Tax):

- Rajesh will have to pay income tax on his salary of ₹2,560,000 per year. This is a direct tax paid
directly to the government according to his income and as per the tax slabs applicable.

On Buying Goods (Indirect Tax):

- Rajesh pays indirect taxes like GST when he purchases goods or services. It is a tax that is added to
the cost of the goods or services and is paid by the seller, who forwards it to the government.

6. Write some of the terms used in banks.

→ Some of the terminologies which are found in banks include:

- Account: A financial record of transactions between the bank and the account holder, detailing
deposits, withdrawals, and balances.

- ATM (Automated Teller Machine): A device enabling customers to access cash, deposit funds, and
verify balances remotely without making a trip to a bank branch.

- Balance Transfer: Transferring an existing balance on one credit card to another, usually to have a
lower interest rate.

- Bank Statement: A regular statement (typically monthly) of every transaction in a bank account,
deposits, withdrawals, and balance as of.

- Credit Card: A card that allows you to borrow from the bank in order to buy things and then pay
them back later with added interest.

- Debit Card: A card associated with your bank account that permits you to spend funds by deducting
it from your account.

- Interest Rate: The rate of interest charged on loans or paid on deposits over time.

- NEFT (National Electronic Funds Transfer): Electronic fund transfer system between banks
throughout India.

- PIN (Personal Identification Number): Your secret code to access your debit or credit card accounts
securely.

- Overdraft Protection: A feature which enables you to withdraw a greater amount of money than
your account balance without incurring penalties, within a specified limit.

- Payee: The individual or organization to which payment or a check is payable.

- Phishing: The illegal attempt to acquire sensitive information by falsely appearing to be a legitimate
entity online.

- Point of Sale (POS): The location or platform at which a retail transaction occurs, usually involving
card payments.

- Savings Account: A bank account on which the money deposited earns interest and is utilized for
saving.

- Withdrawal: The process of withdrawing money from a bank account.

 CHAPTER 4
1. Situation: You are working with a team member who often procrastinates. How

would you handle the situation to ensure the team's goals are met on time?

Question: What personal qualities would you focus on to improve your team's

productivity?

→ Dealing with a Team Member Who Procrastinates

Working with a team member who is a procrastinator most of the time requires that you take care to
address the issue carefully so that you can still achieve your goals with the team as scheduled. Here's
how you can handle it:

- Communicate Openly: Be friendly and honest with the team member and ask if there are
challenges or reasons why they procrastinate.

- Establish Clear Expectations: Define roles, responsibilities, and deadlines so that all know what is
expected and when.

- Divide Larger Tasks into Smaller Steps: Assist the team member by breaking big tasks into smaller
parts with mini-deadlines to alleviate overwhelm.

- Provide Support and Motivation: Give assistance or tools they may require and encourage them by
acknowledging small wins.

- Monitor Progress Regularly: Keep track of the team's progress through meetings or updates to
identify delays early and address them promptly.

- Promote Accountability: Encourage the team member to be accountable for their own work and
see how their work affects the team's success.

- Lead by Example: Model good time management and dedication to motivate others.

---Personal Qualities to Work On to Increase Team Productivity

To increase your team's productivity, work on cultivating and exhibiting these personal traits:

- Communication: Open and clear communication prevents misunderstandings and keeps everyone
on the same page.

- Empathy: Empathy towards your teammates creates trust and collaboration.

- Responsibility: Being responsible for your work inspires others to do the same.

- Patience: Patience assists in conflict resolution and helping teammates who are struggling.

- Motivation: Remaining positive and encouraging others keeps the team motivated.

- Organization: Organizing and prioritizing work guarantees effective use of time and resources.
- Flexibility: Adaptability to modifications or setbacks ensures the team remains on schedule.

- Problem-Solving: Premptive issue-resolution avoids delays and enhances workflow.

2. Situation: You notice a colleague is taking credit for your work in a meeting. How

would you address this situation while maintaining professionalism and your values?

Question: How do you ensure that your personal values are reflected in your

workplace behavior?

→Responding to a Colleague Stealing Credit for Your Work

When you catch a colleague stealing credit for your work in a meeting, you need to approach the
situation calmly and professionally:

1. Remain Calm and Listen: Don't act on impulse. Listen carefully to what was said and how your
work was attributed.

2. Specify Politely: At the right time, politely and firmly specify your contribution. For instance, you
might say, "I'm happy the project is going on well. Just to mention, I did the work on the section with
[specific task]."

3. Talk to the Colleague in Private: Following the meeting, speak to the colleague with respect.
Communicate calmly about how you feel and request recognition of your effort in the future.

4. Document Your Work: Record your work contributions (emails, drafts, reports) to aid in your role if
necessary.

5. Seek Support if Necessary: If the behavior does not change, raise the matter with your manager or
HR, and stick to facts and professionalism.

6. Focus on Team Success: Stress teamwork and shared objectives to preserve a healthy working
environment.

---Ensuring Personal Values Are Reflected in Workplace Behavior

To ensure your personal values inform your actions in the workplace, reflect on the following:

- Self-Awareness: Periodically examine your values and how they connect with your work and
interactions.

- Integrity: Be truthful and open in your communication and work, even when it is difficult.

- Respect: Treat others with kindness and fairness, appreciating different opinions and contributions.

- Accountability: Own your actions and follow through on your commitments.

- Professionalism: Be respectful, punctual, and have a positive attitude.

- Consistency: Enforce your values at all times, irrespective of the circumstances or individuals
involved.
- Constructive Feedback: Give and take feedback respectfully in order to learn and improve.

- Lead by Example: Motivate others by practicing ethical behavior and excellent work ethics.

3. Situation: After receiving critical feedback from your manager, you begin to feel

demotivated. How do you maintain a positive self-image despite the criticism?

Question: What steps would you take to turn constructive feedback into an

opportunity for growth?

→Maintaining a Positive Self-Image After Receiving Critical Feedback

Receiving critical feedback can be tough, but it’s important to maintain a positive self-image by:

- Separating Yourself from Your Work: Understand that the feedback is about your work or behavior,
not about your worth as a person.

- Avoiding Negative Self-Talk: Replace thoughts like “I’m a failure” with constructive ones like “I can
improve and learn from this.”

- Emphasizing Strengths: Recall your strengths and previous accomplishments to increase confidence.

- Remaining Open-Minded: Consider the feedback as a means to improve as opposed to a personal

criticism.

- Pausing to Reflect: Provide yourself with time to absorb the feedback rationally prior to emotional
response.

- Seeking Guidance: Discuss with respected peers, mentors, or friends for motivation and insight.

--How to Transform Constructive Feedback into a Chance to Improve

1. Listen Attentively: Give undivided attention to the feedback without interrupting or becoming
defensive.

2. Clarify Questions: Clarify the details of the feedback and what is expected.

3. Acknowledge and Accept: Appreciate the feedback and acknowledge areas requiring
improvement.

4. Develop an Action Plan: Determine specific steps you can take to implement the feedback and
enhance your performance.

5. Establish Goals: Divide improvements into reachable objectives with target dates.

6. Find Resources and Support: Search for training, mentoring, or equipment that will enable you to
acquire the necessary skills.

7. Track Progress: Periodically check your progress and modify your plan, as necessary.
8. Ask for Follow-Up: Request feedback from your manager regarding your improvements so that you
can stay on course.

9. Have a Growth Mindset: View challenges as opportunities to learn and develop instead of failures.

4.Situation: A colleague's actions upset you, and you feel your anger rising. How would

you use cognitive therapy techniques to manage your anger and respond calmly?

Question: How can changing your thought patterns help in anger management?

→If a co-worker's behavior angers you and makes your anger climb, cognitive therapy skills—most
importantly those of Cognitive Behavioral Therapy (CBT)—can assist you to contain the anger and
react calmly.

Applying Cognitive Therapy Skills to Control Anger

- Recognize and Know Triggers: Begin by identifying the exact event or action that caused your anger.
CBT helps you become more aware of your triggers and the instant thoughts that appear in reaction,
like "They're doing this on purpose to disrespect me" or "This happens to me all the time".

- Follow Your Thoughts: Keep a thought record or diary to record the precipitating event, your
thoughts, feelings, and bodily sensations. This allows you to observe patterns and learn how your
thinking affects your emotional response.

- Cognitive Restructuring: Challenge and reframe negative or distorted thinking. Ask yourself, for
example, "Is there another reason why they did that?" or "Am I overgeneralizing or making this too
personal?" Substitute thoughts such as "They're doing this to get on my nerves" with more balanced
ones like "Perhaps they didn't mean to disturb me, and I can decide how I respond".

- Behavioral Strategies: Practice such skills as

- Time-outs: Take a break from the situation and cool down before reacting.

- Deep Breathing and Relaxation: Deep, slow breathing and progressive muscle relaxation can lower
the physiological symptoms of anger.

- Grounding Techniques: Ground yourself in the present moment with techniques such as the 5-4-3-
2-1 technique (counting five things you can see, four you can touch, etc.) to take control back.

- Assertive Communication: After becoming calm, communicate your needs and feelings respectfully
and clearly using "I" statements. For instance, "I felt angry when my input wasn't recognized. Can we
discuss it?" This avoids the accumulation of anger and resolves conflicts positively.

How Changing Thought Patterns Helps in Anger Management

Shifting your thought processes is at the heart of anger management since your perception of
events—and not the events themselves—determines your emotional and behavioral reactions. The
cognitive model describes that:

- Activating Event: An event occurs (a coworker's action).

- Beliefs/Thoughts: You perceive the event (e.g., "They're out to get me").
- Consequences: Your emotional and behavioral reaction (anger, outburst).

By becoming aware of and challenging negative or distorted thoughts, you are able to exchange
them for more realistic and balanced ones. This lessens the strength and occurrence of anger,
promotes healthier control over emotions, and enables you to respond coolly and positively—even
in confrontational situations.

Overall, cognitive therapy skills enable you to cope with anger by enhancing awareness of yourself
and others, rewriting negative thoughts, and creating functional coping strategies, finally resulting in
healthier and positive reactions.

5.Situation: You notice a security vulnerability in your workplace, such as an unlocked

computer or unprotected data. How would you address this to ensure the safety of the

company's resources?

Question: What actions can employees take to promote a secure workplace

environment?

→In case you detect a security vulnerability in your workplace—like an unlocked computer or
exposed data—the key is to act quickly and responsibly to secure the company resources. Here is
how you can fix it:

- Report to the Appropriate Authority: Find the appropriate person or team dealing with security
within your organization, like the IT department, security officer, or your supervisor, and report the
vulnerability to them as soon as possible.

- Provide Clear Details: Report the problem in detail, what you noticed (e.g., open workstation,
unsecured sensitive files), possible risks, and evidence if any.

- Don't Exploit the Vulnerability: Do not try to access or exploit the vulnerable system yourself
beyond what is required to report it.

- Comply with Company Procedures: Follow your company's security and reporting procedures,
which may involve using secure mediums or forms to report vulnerabilities.

- Offer or Assist Remediation: Where possible, suggest to support the resolution process to confirm
the vulnerability is being tackled.

--- Measures Employees Can Take to Support a Safe Workplace Environment

Employees are an integral part of keeping the organization secure. To help ensure a secure
workplace, employees should:

- Follow Good Password Hygiene: Use unique, strong passwords and update them frequently. Do not
share or write down passwords that others might find.

- Lock Workstations: Always lock your computer when leaving, even for a moment, to avoid
unauthorized access.

- Be Cautious with Data Protection: Tread carefully when dealing with sensitive information, be
compliant with data privacy guidelines, and do not leave confidential details open.
- Report Anomalies: Report any out-of-the-norm activity, security breaches, or weaknesses to the
concerned department.

- Update Software Regularly: Apply updates and patches on a regular basis to ward off known
threats.

- Use Secure Network: Refrain from using unprotected public Wi-Fi for official use and utilize VPNs if
necessitated.

- Adhere to Security Training: Engage fully in security awareness training and practice best techniques
learned.

- Exercise Caution on Emails and Links: Refrain from clicking random links or attachments to avoid
phishing attacks.

- Obey Access Controls: Only access the information and systems required for your position and
adhere to data-sharing protocols.

CHAPTER 7
1.Write down the difference between CV, Bio Data, Resume.
Difference Between CV, Bio Data, and Resume

Summary of Key Differences

- CV is a lengthy, all-encompassing document on your whole career, education, research, and

accomplishments, often employed in academic or research jobs.

- Resume is a short, job-oriented overview of pertinent skills, experience, and education custom-
made for a specific job, primarily applied in the private sector.

- Bio Data is focused on personal and demographic data, traditionally utilized for government
positions or matrimonial purposes, and contains additional personal details than a CV or resume.

Each of these documents has a specific use and should be selected according to the needs of the job
or opportunity you are seeking.