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Cloud Service Management Definitions

The document outlines key concepts in Cloud Service Management across five units, covering fundamentals, policy, risk, architecture, service lifecycle, deployment, pricing, costing, governance, and ownership. It defines essential components such as cloud service ecosystems, policies, risk management, service lifecycle stages, pricing strategies, and governance frameworks. Each unit provides a structured approach to understanding and managing cloud services effectively.

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7 views5 pages

Cloud Service Management Definitions

The document outlines key concepts in Cloud Service Management across five units, covering fundamentals, policy, risk, architecture, service lifecycle, deployment, pricing, costing, governance, and ownership. It defines essential components such as cloud service ecosystems, policies, risk management, service lifecycle stages, pricing strategies, and governance frameworks. Each unit provides a structured approach to understanding and managing cloud services effectively.

Uploaded by

imranimran94493
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Cloud Service Management - Definitions (Unit-wise)

UNIT 1: Cloud Fundamentals

Cloud Service Ecosystem:

A cloud service ecosystem is a network of providers, consumers, brokers, auditors, and carriers involved in

delivering and managing cloud services.

Cloud Components:

Cloud components are the building blocks of a cloud system, including front-end interfaces, back-end

infrastructure, storage, networking, virtualization, and APIs.

Cloud Service Management Framework:

A cloud service management framework is a structured approach that defines processes for planning,

delivering, operating, and improving cloud services.

Cloud Service Models:

Cloud service models define the level of abstraction and responsibility between providers and consumers,

such as IaaS, PaaS, and SaaS.


Cloud Service Management - Definitions (Unit-wise)

UNIT 2: Policy, Risk & Architecture

Cloud Policy:

A cloud policy is a formal set of rules and guidelines governing the use, security, and compliance of cloud

services within an organization.

Risk Management:

Risk management in cloud computing involves identifying, assessing, and mitigating potential risks related to

data, service availability, and legal compliance.

Demand and Capacity Matching:

Demand and capacity matching is the process of aligning cloud resource allocation with actual service

demand to ensure optimal performance and cost-efficiency.

Cloud Service Architecture:

Cloud service architecture is the design and structure of cloud systems, including hardware, virtualization,

platforms, and application layers.


Cloud Service Management - Definitions (Unit-wise)

UNIT 3: Service Lifecycle & Deployment

Cloud Service Lifecycle:

The cloud service lifecycle refers to the stages a cloud service goes through from planning and design to

deployment, operation, and retirement.

Benchmarking of Cloud Service:

Benchmarking is the process of measuring and comparing cloud service performance using standard metrics

to ensure quality and efficiency.

Cloud Service Capacity Planning:

Cloud service capacity planning involves predicting future resource needs to ensure services can scale

efficiently while avoiding under- or over-provisioning.

Cloud Service Deployment and Migration:

Cloud service deployment and migration refer to the strategies and processes used to launch cloud services

or move applications and data to the cloud.


Cloud Service Management - Definitions (Unit-wise)

UNIT 4: Pricing & Costing

Freemium:

Freemium is a pricing strategy where basic services are offered for free while advanced features are

available at a cost.

Pay-per-user / Reservation / Subscription Charging:

These are cloud pricing models where users pay based on the number of users (pay-per-user), pre-booked

resources (reservation), or recurring payments (subscription).

CapEx vs OpEx:

CapEx (Capital Expenditure) refers to upfront investment in hardware, while OpEx (Operational Expenditure)

involves ongoing payments for services like cloud usage.

Cloud Cost Models:

Cloud cost models are pricing frameworks used to calculate cloud usage charges, including pay-as-you-go,

tiered pricing, and spot instances.


Cloud Service Management - Definitions (Unit-wise)

UNIT 5: Governance & Ownership

Cloud Governance Framework:

A cloud governance framework is a set of policies, roles, and processes used to manage and control cloud

resources and ensure compliance.

Cloud Governance Structure and Lifecycle:

Cloud governance structure defines the organizational roles and responsibilities, while its lifecycle includes

planning, implementation, monitoring, and improvement.

Cloud Service Model Risk Matrix:

A risk matrix is a tool used to evaluate and compare risks associated with different cloud service models like

IaaS, PaaS, and SaaS.

Total Cost of Ownership (TCO):

Total Cost of Ownership is the comprehensive calculation of all direct and indirect costs associated with

acquiring and operating cloud services.

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