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Introduction
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Software
Multiple Choice Questions ( MCOs) f
j j The primary role of software in a computing system is:
® To physically build the computer
(D To provide a platform for games
© To act as an intermediary between the user and the hardware
(5) To increase the hardware speed
2 A type of software is designed to manage system resources is:
® System software © Application software
© Management software © Resource software
3. The purpose of application software is:
® To manage computer hardware
© To assist users in performing specific tasks
© To enhance the computer's processing speed
. ® To connect computers in a network
4. Application software is usually:
® Pre- installed on a computer
© Not necessary for the operation of a computer
© Installed by the user as needed
© Used to operate the hardware directly
5. Which software type is essential for running other programs:
® System software ® Application software
© Operational software © Development software
6* A software used to interact with a printer is:
® Operating system © Word processor
© Web browser © Device drivers
» Short Questions •
What is the role of software in computing systems?
A*»s. Software serves as the crucial intermediary between the user and the
computer hardware, enabling interaction and functionality. Without it,
the hardware alone could not perforin any operations or tasks, rendering
the machine ineffective.
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2. What are the main types of software discussed in the chapter?
.
Ans The chapter categorizes software into two primary types : system
software and application software . System software is designed t 0
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manage the system 's resources and facilitate the operation of application
software.
3. Hon does system software differ from application software?
Ans. System software is primarily responsible for managing the computer's
hardware and providing a platform for application software to operate,
It includes operating systems, device drivers, and utility programs,
which are essential for the basic functioning of the computer.
4. Why is system software usually pre-installed on computers?
Ans . -
System software is typically pre installed on computers because it
includes essential programs necessary for the hardware to function and
for the computer to be operable from the first use . This software
-
provides the necessary environment for application software to be
installed.
5. How do device drivers function within system software?
Ans. Device drivers are specialized system software components that enable
communication between the operating system and hardware devices like
printers, graphics cards , and sound cards . They translate general
operating system directives into device-specific commands, ensuring
that hardware performs correctly and efficiently according to the
system 's requirements.
6. What is the importance of differentiating between system software
and application software?
Ans. Understanding the difference between system software and application
software is crucial for effectively using and managing a computer .
System software provides the necessary platform and handles the
intricate operations of the hardware.
Introduction to System Software
% Multiple Choice Questions ( MCQs) b
7. The primary function of system software is to:
© To manage the hardware and software of a computer system
(D To allow users to interact with the hardware directly
© To execute application software
® To provide entertainment software for users
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An operating system primarily act as:
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® A software application
© An intermediary between hardware and software
© A network manager ® A system utility
9 An open-source operating system is:
® iOS © Linux © Windows ® macOS
10. A primary function of an operating system is:
® To store files permanently ® To manage hardware resources
© To design software ® To generate electricity
11. A typical user interface of an operating system is:
® Command Line Interface (CLI) ® Graphical User Interface (GUI)
© Both a and b ® None of the above
12. A feature of a Graphical User Interface (GUI) is:
® Requires text commands
® Relies on visual elements like icons and menus
© Is harder for beginners to use
® Requires knowledge of programming
13. One disadvantage of using a Command-Line Interface (CLI) is:
® It is too slow to execute commands
® It is less flexible than a GUI
© It can be difficult for beginners to use
® It lacks the ability to run programs
14. The OS functions related to hardware is:
® Managing memory and disk drives
® Running office applications
© Streaming music and videos ® Creating graphics
15. An OS provide a consistent way for applications to interact with
hardware:
® By requiring users to configure hardware manually
® By abstracting the details of hardware management
© By allowing direct hardware access through application code
® By restricting access to hardware
16. The OS is designed for mobile devices is:
® Windows ® macOS © iOS ® Linux
17. An operating system supports multitasking:
® By restricting applications from running simultaneously
® By allocating resources such as CPU time and memory efficiently
© By closing inactive applications automatically
® By running each program in a separate hardware unit
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® Windows
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(D Android

Disk Cleanup utility:

© Linux ® iOS
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The operating systems used for servers and desktop computers are:

® Scans your hard drive for viruses

® Scans your hard drive for unnecessary files
© Increases the physical memory of your computer
® Manages your email settings
20. Antivirus software provides:
® Speeds up the computer ® Cleans the computer screen
© Scans files for viruses and malware
® Backs up data automatically
21. The file compression tools:
® Increase the speed of the CPU
® Compress files into a single archive and preserve data integrity
© Remove unnecessary software ® Monitor network traffic
) 22. You use a file compression tool:
® When you need to send a large folder of files via email
® When you need to play a video
© When you are installing new hardware
® When you are upgrading your operating system
23. Backup software primarily protect against:
® Power failures ® Accidental file deletion
© Viruses in the BIOS ® Internet downtime
24. Antivirus software should scan files and incoming data :
® Once a month ® Continuously in real-time
© Only at system startup ® Once every year
25. Utility programs enhance the security of a computer system
:
® By providing entertainment options
-
® By managing Wi Fi settings
© By scanning for and removing malware
® By enhancing graphics quality
26. The main function of device drivers is:
® To store data
® To facilitate communication between hardware devices and the
operating system
© To generate power ® To cool the computer
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Short Questions
What is an Operating System (OS)? ^
,4ns. An Operating System (OS) is a type of system software that manages all
hardware and software on a computer. It coordinates the interactions
between hardware and user applications, ensuring that various programs
and user activities do not interfere with each other.
j What are the types of user interfaces provided by operating
systems?
Ans. Operating systems provide two main types of user interfaces:
Graphical
User Interfaces (GUIs ) and Command - Line Interfaces (CLIs). GUIs
offer a visual interface with icons, windows, and menus, making it
user-friendly and easy to navigate. CLIs, however, require users to input
text commands.
3. What is the significance of the operating system in running
applications?
Ans. The operating system is vital for running applications as it manages the
loading of applications into memory, allocates resources, and oversees
their execution. It ensures that applications do not interfere with each
other and optimizes resource use to prevent performance issues.
4. Why is it important for operating systems to manage applications
= without interference?
Ans. Operating systems manages applications without interference to
-
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maintain system stability and ensure efficient performance. By isolating

; applications and managing their resources, the OS prevents them from
affecting each other negatively, which could lead to crashes or slow
performance.
5. What are utility programs and what role do they play in a
computer system?
Ans. Utility programs are specialized system software designed to manage,
maintain , and control computer resources . They enhance the
functionality of a computer by performing tasks that ensure smooth and
i efficient operation.
: ^ What is the main function of antivirus software in a computer
system ?
Ans. Antivirus software plays a important role in computer security. Its main
function is to scan , detect, and remove viruses and other malicious
software from the computer . It provides real time protection by
-
continuously monitoring the system for suspicious activities and
potential threats.
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How docs file compression benefit data management?
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Ans. File compression tools arc beneficial for managing large files and
limited storage space . By compressing one or multiple files into a
smaller, single archive (e.g., ZIP, RAR), these tools reduce the file size,
making data easier to store, send , and share.
8. Can running Disk Cleanup regularly affect the computer ’ s
lifespan ?
Ans. Regular use of Disk Cleanup can indirectly extend a computer's lifespan
by maintaining optimal performance and preventing the hard drive from
becoming overburdened with unnecessary data . By keeping the hard
drive clean and organized , it operates more efficiently.
9. How do device drivers work?
\ Ans. Device drivers operate by following a three-step process: installation ,
if communication , and operation . Initially, when a new hardware device is
connected to a computer , the corresponding driver must be installed
either automatically or manually . The driver then facilitates
communication by translating the computer's commands into a language
that the device understands, ensuring smooth operation and interaction
'

between the device and the computer system . 1

•

Application Software

•Multiple Choice Questions ( MCQs) f

.

27. is necessary when you connect a new device to

your computer regarding device drivers:
@ Installation of a driver ® Deleting old files
© Changing the screen resolution (5) Unplugging other devices
28. A software that allows for real-time collaboration on documents is:
© Microsoft Word , ® Google Docs
© Apple Pages ® LibreOffice Writer
29. The application designed for creating visually appealing
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spreadsheets is:
© Microsoft Excel ® Google Sheets
© Apple Numbers ® LibreOffice Calc
30. The common feature do Microsoft Word and LibreOffice Writer
share are: :
© Both require an internet connection
® Both are paid software
© Both offer features like text formatting and the ability to insert
images
© Both are available exclusively on macOS
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A primary use of spreadsheet software is:
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® To organize and analyze data in tabular form

® To edit videos
© To browse the internet ® To play games
The type of software is Apple Pages classified as:
® Spreadsheet software ® Word processing software
© Presentation software ® Email client
A unique aspect of Google Docs enhances its usability is that:
® It is available offline only
® It allows for real-time collaboration
© It supports only text files ® It is a desktop-only application
Spreadsheet software like LibreOffice Calc and Microsoft Excel:
® Create and edit video files
® Perform calculations and create charts
© Design graphic images ® Send and receive emails
. Device driver installation typically occur:
® Automatically when the device is connected
® Only manually by the user
© Through an internet update only
® It is not necessary for irjodern devices
. Adobe Illustrator specializes in creating type of graphics:
® Raster graphics ® Bitmap graphics
© Vector graphics ® GIF animations
. CorelDRAW best known as:
® Its digital painting tools ® Its spreadsheet capabilities
© Its user-friendly interface and robust feature set for professional
graphics
® Its audio editing features
Canva is best suited for users due to its interface:
® Advanced developers ® Beginners and professionals
© Video editors ® Audio technicians
# Short Questions •
What are the functionalities of word processing software?
.
s Word processing software facilitates the creation, editing, formatting,
and printing of textual documents. It provides a comprehensive suite of
tools that enhance the writing process, offering features such as text
formatting, spell check, and grammar check.
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2. What is the significance of spreadsheet software in data
management?
Ans. Spreadsheet software is pivotal in managing, analyzing, and storing data
in tabular form . It enables users to input data, perform mathematical
calculations, and generate charts and graphs. This functionality makes
spreadsheet software essential for various applications.
3. What is the primary function of graphic design software?
Ans. Graphic design software is essential for professionals in the fields of
design , art, and media production . It allows users to create, edit, and
manage visual content effectively . The software includes tools for
drawing, painting, photo editing, and creating digital illustrations.
4. How does Adobe Photoshop stand out in the graphic design
industry ?
Ans. Adobe Photoshop is renowned for its extensive capabilities in photo
editing, digital painting, and overall graphic design. It is one of the most
widely used graphic design programs and is appreciated for its
sophisticated toolset.
5. How does CorelDRAW cater to professional graphic designers?
Ans. CorelDRAW is known for its user-friendly interface and robust feature
set, which make it ideal for creating professional graphics and layouts.
Available on Windows and macOS, it offers a comprehensive suite of
tools for vector illustration, layout, and tracing.
6. What makes Canva suitable for both beginners and professionals?
. -
Ans Canva is a web based graphic design tool that stands out for its
accessibility and ease of use. It offers a broad range of templates and
design elements, which simplify the design process, making it highly
suitable for beginners.
MCQ's Key
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21. 22. ® 23. ® 24. 25 . © 26 . ® 27 . ® 28. ® 29. © 30 ®j
31. ® 32 . 33. ® 34. ® 35. ® 36. © 37 . © 38. ®
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Jultiple Choice Questions|

What is the primary function of an operating system?
® To create documents
(D To manage hardware resources and provide a user interface
© To perform calculations ® To design graphics
Which software is used to enhance system performance and
security ?
® Operating system (D Application software
© Utility software ® Device drivers
What role do device drivers play in a computer system?
® Manage files
© Facilitate communication between hardware devices and the
operating system
© Create presentations ® Enhance graphics performance
Which of the following is an example of application software?
® Microsoft Word ® BIOS
© Disk Cleanup ® Device Manager
What is the main purpose of a spreadsheet software?
® To edit text documents ® To create visual content
© To organize and analyze data ® To enhance system security
How does utility software differ from application software?
® Utility software manages hardware, while application software
performs specific tasks for users.
© Utility software creates documents, while application software
manages hardware.
© Utility software performs specific tasks for users, while application
software manages hardware.
® Utility software is free, while application software is paid.
Which type of software would you use to design a logo?
® Operating system ® Graphic design software
© Spreadsheet software ® Utility software
What is the function of system software?
® To facilitate communication between hardware and software
® To perform specific tasks for the user
© To create visual content ® To organize and analyze data
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Why arc operating system updates important?
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® They increase screen brightness (D They add more fonts

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© They enhance security and fix bugs
© They improve battery life.
10 . What is a common task you can perform using word processing
software?
® Create and edit text documents ® Manage hardware resources
© Enhance system performance ® Organize and analyze data
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Short Questions
1. Define system software and provide two examples .
.
Ans System software is designed to manage the computer's hardware and
software resources and provide a necessary platform for application
software to run . It acts as a bridge between the hardware and user
applications . Examples include operating systems like Microsoft
\
Windows and macOS, and utility programs such as antivirus software.
2. Explain the primary functions of an operating system.
Ans. The primary functions of an operating system include managing the
computer's hardware resources like CPU , memory , and storage;
providing a user interface such as GUIs and CLIs to enable interaction
with the computer; and managing software applications by allocating
resources, managing tasks, and ensuring different applications can run
simultaneously without interference.
3. What is utility software and why is it important?
Ans. Utility software consists of programs that help maintain, manage, and
protect the computer system, enhancing its efficiency and security. It is
important because it helps in tasks such as virus scanning, disk cleanup,
and system optimization which are crucial for maintaining the
computer's performance and safeguarding data.
4. Describe the role of device drjvers in a computer system .
Ans. Device drivers are specialized software that facilitate communication
between the operating system and hardware devices . They act as
translators, converting general system commands into device-specific
instructions, ensuring that hardware devices like printers, graphics
cards, and keyboards function correctly and interact smoothly with the
computer. . .
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gt Differentiate between system software and application software
with examples.
,Vns. System software operates and manages the computer's hardware and
provides the services necessary for application software to run .
Examples include operating systems like Linux and utility programs
like disk management tools. Application software is designed for
end - users to perform specific tasks such as word processing or web
browsing. Examples include Microsoft Word and Google Chrome.
g What are the main functions of spreadsheet software?
\ ns. Spreadsheet software is used for data organization
, storage, and
analysis . It allows users to input and manipulate data, perform
mathematical calculations, and create various forms of data
visualizations like charts and graphs. This software is essential for tasks
such as financial forecasting, statistical analysis, and budgeting.
7, How can graphic design software be used in the field of education?
.
Ans Graphic design software can be used in education to create engaging
learning materials .such as digital illustrations, educational infographics,
and interactive presentations. It enhances the visual aspect of learning
materials, making them more appealing and effective for teaching
complex concepts in a visually stimulating manner.
8. What is the significance of data backups and how can they be
performed ?
.
Ans Data backups are critical for protecting against data loss due to
hardware failures, system crashes, or cyber threats..Backups can be
performed using dedicated backup software that copies data to external
drives, cloud storage, or network-attached storage, ensuring that a copy
of all important files is preserved and can be restored in the event of a
data loss incident.
Long Questions
L Discuss the importance of system software in a computing system.
Ans. Importance of System Software in a Computing System:
System software is essential for the operation of any computing system,
acting as the bridge between the hardware and user applications. The
key reasons why system software is important:
® Managing Hardware Resources:
The system software , particularly the operating system , manages
hardware components like the CPU, memory, and peripheral devices
(e .g . , printers, keyboards).
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{ [[) Providing « User Interface:
System software provides a user interface ( UI ) that enables interaction
with the computer.
Types of Ul:
, Graphical User Interface (GUI): Uses visual elements like windows
and icons (c.g., Microsoft Windows, macOS).
. -
Command Line Interface (CLI): Relies on text- based commands
(c.g., Linux, DOS).
(iii) Running Applications
It loads applications into memory, allocates necessary resources, and
manages execution .
Example: The operating system allows you to open a web browser
while running a music player, ensuring both work efficiently.
(iv) Enhancing Security and Performance:
Utility software (a type of system software ) maintains system
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(v) Communication with Hardware:
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Device drivers, a type of system software, enable communication

between the operating system and hardware devices.
2. Describe the roles of operating systems, utility software, and device
drivers, providing examples of each.
Ans. Operating Systems (OS): Act as the backbone of a computer system,
managing hardware and software resources and providing common
services for application programs. Examples include Windows, macOS,
and Linux.
Utility Software: Enhances the functionality of an operating system by
performing specific tasks related to system maintenance and
optimization , such as disk defragmentation, system diagnostics, and
antivirus protection . Examples include Norton Utilities and CCleaner.
Device Drivers: Enable hardware devices to communicate and function
with the operating system by translating operating system commands
into messages that the hardware device can understand . Examples
include printer drivers, display drivers, and audio drivers.

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3. Explain the differences between system software and application

software.
Aspect System Software Application Software
Purpose Manages hardware and Performs specific
provides a platform for -
user oriented tasks.
application software.
Interaction Directly interacts with Relies on system software to
with hardware components. interact with hardware
Hardware indirectly. ,

User Operates in the background ; Designed for direct user

Accessibility not directly used by the user. -
action to complete tasks.
Dependency Essential for a computer to Requires system software to
function (e.g., operating run but is not essential for
systems). basic system operation.
Installation Comes pre- installed or is Installed by the user based
installed during system setup. on specific needs.
Examples Operating Systems ( Windows, Productivity Tools
macOS, Linux), Utility (Microsoft Word), Browsers
Software (antivirus, drivers). (Google Chrome), Games.
4. Describe the process of using utility software to optimize system
performance and maintain security . Provide detailed steps and
examples of common utility tools.
Ans. Using Utility' Software to Optimize System Performance and Maintain
Security - , V
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(i) Disk Cleanup:
• Purpose: Removes unnecessary files to free up storage.
Steps: Open Disk Cleanup > Select drive > Choose files to delete >
Confirm .
(ii) Defragmentation:
• Purpose: Reorganizes data for faster access.
• Steps: Open Defragment tool > Select drive > Analyze > Optimize.
(iii) Antivirus Tools:
* Purpose: Scans for and removes malware.
S ps: Update antivirus > Full scan > Quarantine/remove threats.
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(iv) Backup Tools:
Purpose: Prevents data loss by creating backups.
Steps: Open backup utility > Select files > Choose backup location >
Schedule backups.
(v) System Updates:
* Purpose: Installs security patches and new features.
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Steps: Check
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tor updatos > Download > Install > Restart. 1
(vi) Firewall:
. .Purpose: Controls network traffic to block unauthorized access.
. Steps: Enable firewall > Configure rules > Monitor logs.
5. Explain how to install , update, and troubleshoot device drivers for
hardware components.
Ans. Managing Device Drivers: Installation, Update, and Troubleshooting
(i ) Installing Drivers:
. Automatic: Connect hardware; the OS detects and installs the driver.
• Manual: Download from the manufacturer's website and install.
. Device Manager : Right -click hardware > Update Driver > Search
Automatically or Browse.
(ii) Updating Drivers: • Open Device Manager > Right-click device >
Update Driver > Search Automatically.
.. Alternatively, download updates from the manufacturer's website.
Importance: Ensures efficiency and resolves compatibility issues.
(iii ) Troubleshooting Drivers:
.. Check Errors: Look for warning icpns in Device Manager.
Reinstall: Uninstall and restart to reinstall automatically.
• Roll Back : Use the Roll Back Driver option in Device Manager if
updates cause issues.
6. Discuss the main functions of commonly used application software,
such as word processing , spreadsheet, presentation , and graphic
design applications.
Ans. Functions of Common Application Software:
(i) Word Processing:
Create and format text documents.
• Edit, insert images, and collaborate in real time.
Examples: Microsoft Word , Google Docs.
(ii) Spreadsheet:
• Organize and analyze numerical data.
• Use formulas, charts, and pivot tables for calculations and visualization.
Examples: Microsoft Excel, Google Sheets.
(iii) Presentation :
• Design and deliver engaging slideshows.
• Add multimedia, animations, and transitions for enhanced visuals.
Examples: Microsoft PowerPoint, Google Slides.
(iv) Graphic Design :
Create and edit visual content .
• Edit images, design logos, and apply effects.
Examples: Adobe Photoshop, Canva.