Chapter Two-Sales Management
Chapter Two-Sales Management
Corporate Planning is defined as forming long-term goals and objectives within the
organization’s strengths and weaknesses in the existing and prospective environment. Corporate
planning includes the setting of objectives, and organizing the work, people and systems to
enable those objectives to be achieved. It is the determination of business goals, formulation of
diverse strategies for attaining objectives, transforming the goals into tactical plans,
implementing and reviewing it to find out the progress of strategies, and finding out
loopholes/gap.
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amendments like replacing personnel, hiring more employees, arranging more funds, upgrading
the machinery, etc.
Finding, evaluating, and analyzing the loopholes periodically that block the ways of achieving
the mission statement helps in the up gradation of the work and ensure efficiency and
effectiveness of the tasks devised. The touchstone function of corporate planning works best in
the organizations that devise plans that allow for changes in attaining the tasks.
5. Saves money
The extra benefit associated with corporate planning is that it forms budgets that help save
substantial sums. Budgeting allows a firm to allocate its financial resources to the projects that
require it the most by cutting out unimportant expenses. Having a detailed budget tells how much
cash is earned, spent, or lent. This wipes out confusion regarding the amount of money allocated
to different projects.
2.2. Sales Plan
Any business is all about sales. Whether a company practices B2B or B2C, the main goal is to
receive revenue. Only a steady approach with a defined sales plan can guarantee a successful
outcome. A strategic sales plan is the map for business processes related to trading, dealing with
customers, and organizing sales operations. A sales plan is a business plan that features the
development of the company’s sales activity with set objectives within a particular time frame.
In other words, it’s a strategic plan where one specifies sales goals, tactics, challenges, target
market and steps you will take to execute the plan. Setting goals and time frame to achieve them
isn’t the only aim. Give the same importance to working out tactics and a precise sales strategy.
This part includes analyzing all the resources, deciding on the amount to use, and describing the
specific activities.
Sales Planning Process
The sales planning process is very important for an organization as success cannot be achieved
by haphazard actions. Sales planning process is usually done in the second stage of planning and
can be carried out only when the company has a strategic marketing plan in place.
The first thing that an organization does is make a strategic marketing plan. Once the strategic
marketing plan is made, the organization knows the segment that has to be targeted, and also, the
consumer buying behavior for that segment. Accordingly sales planning are done.
1) Setting Sales Process objectives
Your sales planning is going to start only when you have defined the objectives for the sales
team. For example – The objective of an air conditioning company might be to increase the
market share of the company. For this, it will have to penetrate a new geographic market. Thus
the objective of sales planning is to penetrate a new market to increase market share.
2) Determine the actions necessary
Once you know the objectives of your sales plan, you have to forecast what actions you need to
take and the operations which are needed in effect before you implement the sales planning. This
is a crucial step in the sales plan process because if you do not forecast the correct operations
strategy, then in future you will face operational difficulties which will hamper you in meeting
your sales objectives and plan.
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For example – The air conditioning company needs to penetrate a new geographic territory to
increase market share. Thus it needs Sales as well as service operation backup in this territory.
The marketing department should also know the new territory so that they can come up with
aggressive marketing tactics to target that territory.
3) Organize your actions
Coming back to the first point – haphazard actions will never bring results. Once you know the
operations that are necessary, you need to organize your sale planning. For example – The first
priority of the air conditioning company in new territory will be to have a service setup. Than to
have a sales plan with setup and the necessary channel in place. Once that happens, they will
have to bombard the new territory with aggressive marketing tactics. Thus an organized action
plan needs to be made during the sale planning process.
4) Implement the Plan
Once you have your actions planned and organized, implementing them is the next step.
Although it may sound easy, there are many real time and real world problems you may face
while implementing a sales plan. For example – The customers of the new territory might not
respond to the new air conditioners entering the market. On the other hand, the product might be
picked up readily by the customers and you might not be able to adapt with the unexpected
demand which can make your brand lose face from the start.
5) Measure results from your sales plan
As in any planning process, the fifth and very important step in the sales planning process is to
measure the results. Unlike advertising, sales results are very easy to measure because everything
is documented and recorded. For example – the air conditioning company will measure the total
sales plan of the geographic territory in study. At the same time it will find out the competitors
sales as well for record keeping.
6) Revaluate Plan
When you have the sales records in hand, ensure that you analyse the sales records to know
whether or not the sales planning process has succeeded. The analysis will tell you what you did
right and what went wrong. Thus, based on the analysis you can know the good work that has to
be repeated as well as the bad work which has to be avoided.
For example: Your sales report shows that you have succeeded in penetrating the new
geographic territory. This stage will help you set your objectives for the next year and you will
plan increasing your brand equity through quality of sales and service. If on the other hand, you
have failed to penetrate the market, then you need to study the reasons which caused the failure
and in the next year, sales planning should be done taking these negative results into account and
the sales objectives should be re planned.
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