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Vendor Remote Connectivity Steps

This document provides instructions for Moffitt vendors on using Workspace ONE Access for remote connectivity. It outlines the steps to connect via a browser, authenticate, and launch applications, including the option to use the Horizon Client. Users are advised to follow standard logout procedures and can contact the IT Service Desk for assistance.

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43 views2 pages

Vendor Remote Connectivity Steps

This document provides instructions for Moffitt vendors on using Workspace ONE Access for remote connectivity. It outlines the steps to connect via a browser, authenticate, and launch applications, including the option to use the Horizon Client. Users are advised to follow standard logout procedures and can contact the IT Service Desk for assistance.

Uploaded by

johanan.suarez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Using Workspace ONE Access for Vendor Remote Connectivity

Purpose
To share steps in using Workspace ONE Access for remote connectivity.

Scope
Intended for Moffitt vendors/business partners.

Procedures
• It is recommended to use Microsoft Edge or Google Chrome.

Connection Instructions

1. Open a browser and enter: https://hlmconnect.moffitt.org


a. You will be prompted to enter your Moffitt username and password and will then be
prompted to authenticate with Duo.

2. When connected, you will see applications that you have access to. Click Apps and under
Categories click External Access for the applications that can be launched remotely.

3. When launching Apps, you have the choice to launch from the browser or install the Horizon client.
It is recommended you install the client, but it is not required.
4. Click your initials in the upper-right corner of the Workspace ONE screen and click Account.
a. To set the Browser as your preference, click Browser.
b. To set the Client as your preference, click Install under the Horizon Client. Select your
operating system and follow the prompts to complete the installation.

5. Return to the Apps/External Access screen and launch Remote Desktop to connect to Windows
servers or desktops or Putty to connect to Linux servers or desktops.
6. You will receive a one-time prompt reminding you that you need to install the Horizon Client.
Because you’ve already either installed the client or chosen the browser as your preference, click
Launch.

7. If you are using the Horizon Client, your browser may also ask for permission to launch the
application. You can click the checkbox to “always allow” to prevent this message from appearing
every time you launch a Horizon app.

8. Remote Desktop or Putty will now launch in either the Horizon Client or a new Browser window.

9. Your Moffitt business partner will supply the name of the device(s) that you have permissions to
access.

10. Ensure you follow standard processes to log out when your work is complete.

Questions? Contact your Moffitt business partner or the IT Service Desk at 813-745-4357.

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