PEGACPSA24v1 Exam Valid Dumps
PEGACPSA24v1 Exam Valid Dumps
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3.Which method is used to conditionally execute a Data Transform based on a specific scenario?
A. When Rule
B. Validate Rule
C. SLA Goal Adjustment
D. Work Queue Assignment
Answer: A
Explanation:
A When Rule evaluates conditions before executing a Data Transform to ensure logic applies only in
relevant scenarios. This avoids unnecessary data manipulation, improving efficiency. It is useful in
cases like applying tax rates based on region or setting default values based on case type. When
Rules enhance flexibility in automation.
5.Which two types of Data Pages can be used in Pega? (Choose Two)
A. Editable Data Page
B. Read-Only Data Page
C. SLA-Based Data Page
D. Decision-Based Data Page
Answer: A, B
Explanation:
A Read-Only Data Page fetches and caches external or internal data but does not allow
modifications.
An Editable Data Page enables updates to sourced data, which can later be saved back to a system
of record. These Data Pages optimize performance and data retrieval. SLA-based and decision-
based pages do not exist in Pega.
6.Which SLA configuration parameter determines how important a case is compared to others?
A. Deadline
B. Goal
C. Urgency
D. Passed Deadline
Answer: C
Explanation:
Urgency defines how critical a case or assignment is. It is used for prioritization and escalations,
ensuring high-priority work gets completed promptly. SLAs dynamically adjust urgency based on case
progression.
8.Which Pega feature automatically routes assignments based on the case owner's role?
A. GetNextWork
B. Authority Matrix
C. Business Rules Engine
D. SLA Goal-Based Routing
Answer: B
Explanation:
The Authority Matrix dynamically assigns work based on role hierarchy and authorization levels. It
ensures approvals are routed to the appropriate decision-maker in structured workflows. This is useful
in enterprise environments requiring controlled decision-making. The matrix prevents unauthorized
users from approving cases.
9.Which feature allows copying multiple property values from one object to another?
A. Data Transform
B. Declare Expression
C. SLA Urgency Calculation
D. Decision Table
Answer: A
Explanation:
A Data Transform can copy multiple property values from one object to another, simplifying data
handling. It is useful for duplicating customer details, mapping values between cases, and setting
initial field values. This reduces manual input while ensuring consistency. Data Transforms enhance
workflow automation and efficiency.
10.A Process in Pega consists of:
A. One or more assignments, automated tasks, or subprocesses
B. A sequence of decisions without user interaction
C. A set of SLAs and urgency calculations
D. A mechanism to restart a case from an earlier stage
Answer: A
Explanation:
A process in Pega is a sequence of steps that guide a case through completion. It includes
assignments for users, automated system actions, and subprocesses to handle complex workflows.
Processes ensure structured execution within a stage. They help automate decision-making and task
distribution.
12.Which two methods allow simulating data retrieval from an external system? (Choose Two)
A. Data Page Simulation
B. Mock Data Source
C. SLA-Based Refresh
D. Work Queue Routing
Answer: A, B
Explanation:
A Data Page Simulation allows temporary test data to be loaded instead of live data. A Mock Data
Source provides static sample data for UI components and integrations. These methods allow
developers to test application behavior without an actual API or database. This reduces development
dependencies on external systems.
13.Which two factors influence workflow automation decisions in Pega? (Choose Two)
A. Case data values
B. User role hierarchy
C. External email notifications
D. SLA escalation thresholds
Answer: A, D
Explanation:
Case data values determine which rules and processes are executed based on business logic. SLA
escalation thresholds influence urgency levels, triggering automated reassignment or notifications.
These factors help optimize workflow automation. User hierarchy and email notifications are not direct
automation triggers.
14.Which feature allows PegaUnit to generate test cases automatically based on rule execution?
A. Auto-Generated Test Case
B. Decision Table Execution
C. SLA-Based Testing
D. Work Queue Optimization
Answer: A
Explanation:
The Auto-Generated Test Case feature creates test cases automatically when a rule is executed. This
simplifies test creation for Decision Tables, Data Transforms, and automated flows. It improves test
coverage with minimal manual effort. This feature enhances automation in Pega’s testing framework.
15.Which feature in Pega Insights allows users to drill down into data for deeper analysis?
A. Interactive Filters
B. SLA Management
C. Work Queue Processing
D. Case Type Configuration
Answer: A
Explanation:
Interactive Filters allow users to drill down into reports, providing deeper insights into specific cases,
trends, and business metrics. This improves data exploration without requiring new report creation.
SLA management, work queue processing, and case configuration relate to case execution rather
than reporting.
16.Which feature in Explore Data allows users to save frequently used Insights for quick access?
A. Saved Insights
B. SLA Rule Definition
C. Case Dependency Mapping
D. Work Queue Configuration
Answer: A
Explanation:
The Saved Insights feature allows users to store customized reports for quick access and future use.
This improves efficiency by avoiding repeated report creation. SLA rules, case dependencies, and
work queues are unrelated to Insight management.
17.Which component ensures that multiple values from a Data Page are displayed in the UI?
A. Repeat Grid
B. Work Queue
C. SLA Timer
D. Case Status
Answer: A
Explanation:
A Repeat Grid displays multiple records dynamically from a Data Page or system of record. This is
useful for customer lists, transaction histories, and product catalogs. It ensures that users can view,
filter, and interact with structured data efficiently. This improves case visibility and decision-making in
business processes.
18.Which two components in Pega are used for validating user input? (Choose Two)
A. Validate Rule
B. Edit Validate Rule
C. Case Dependency
D. SLA Configuration
Answer: A, B
Explanation:
A Validate Rule enforces field-level conditions, ensuring proper data integrity before submission. An
Edit Validate Rule applies text-based format validation, such as email addresses or phone numbers.
These rules prevent errors in form submission. They ensure that input meets business and technical
requirements.
20.Which property mode allows an embedded list of objects within a data object?
A. Page List
B. Single Page
C. Value List
D. Reference Property
Answer: A
Explanation:
A Page List stores multiple instances of a related data object inside a case. For example, a purchase
order may contain a list of items, each with its details. This structure enables complex data modeling
and improves process automation. It supports One-to-Many relationships in case processing.
22.Which feature enables dynamically updating UI controls based on external data changes?
A. Auto-Refresh Data Page
B. Work Queue Processing
C. SLA Recalculation
D. Case Status Update
Answer: A
Explanation:
An Auto-Refresh Data Page ensures that UI controls update automatically when external data
changes. This is useful for stock price updates, real-time notifications, or changing case statuses. It
prevents users from seeing outdated information. This improves data accuracy and responsiveness in
UI interactions.
24.Which two property types store multiple values without defining a fixed structure? (Choose Two)
A. Value List
B. Value Group
C. Page
D. Single Value
Answer: A, B
Explanation:
A Value List stores multiple ordered values, such as a list of product codes. A Value Group stores
multiple unordered values, useful for categorizing email addresses (work, personal, other). These
properties store flexible collections without predefined relationships. They improve data organization
in case processing.
25.Which two configurations can trigger a Wait Step to resume a case? (Choose Two)
A. A predefined time interval passes
B. An SLA reaches its deadline
C. An external event updates the case
D. A case status manually changes
Answer: A, C
Explanation:
A Wait Step resumes when a predefined time interval expires or an external event updates the case.
These triggers allow the case to proceed without manual intervention. Time-based waits handle
scheduled delays, while event-based waits ensure dependencies are met. SLA deadlines and manual
status updates do not trigger a Wait Step.
26.Which two actions can users perform using the Explore Data landing page? (Choose Two)
A. Create new Insights
B. Apply filters and groupings
C. Assign cases to work queues
D. Modify SLA deadlines
Answer: A, B
Explanation:
The Explore Data landing page allows users to create and customize Insights by applying filters and
groupings to refine data. These features help generate meaningful business reports. Assigning cases
to work queues and modifying SLAs are workflow-related actions and not part of Insights.
27.Which two best practices should be followed when creating an Insight report? (Choose Two)
A. Keep filters relevant to business needs
B. Use appropriate visualization types
C. Assign work queues to reports
D. Define SLA deadlines for reports
Answer: A, B
Explanation:
Keeping filters relevant ensures that users extract meaningful data without unnecessary complexity.
Using the correct visualization type makes reports easier to interpret and more actionable. Work
queues and SLA deadlines do not impact Insight creation or reporting best practices.
28.Which two project details are required when using the Estimator Tool? (Choose Two)
A. Number of case types
B. Number of integrations
C. SLA configurations
D. Work queue assignments
Answer: A, B
Explanation:
The Estimator Tool considers case types and integrations to determine project effort and complexity.
It helps teams plan development time and resources. SLA configurations and work queue
assignments do not impact project scoping.
29.Which two accessibility features ensure that forms are easy to navigate for keyboard users?
(Choose Two)
A. Logical Tab Order
B. Focus Indicators
C. SLA Deadline Alerts
D. Work Queue Routing
Answer: A, B
Explanation:
A Logical Tab Order ensures that users can navigate through form fields in the correct sequence,
while Focus Indicators highlight which element is currently active. These features enhance keyboard
usability for users with disabilities. SLA deadline alerts and work queue routing do not improve form
accessibility.
31.Which step ensures a parent case waits for all child cases before continuing?
A. Wait for Child Case
B. SLA Reassignment
C. Work Queue Routing
D. Flow Action Reversal
Answer: A
Explanation:
A Wait for Child Case step ensures that a parent case does not proceed until all child cases are
resolved. This prevents incomplete workflows by enforcing dependencies. It is commonly used in
order fulfillment, HR onboarding, and insurance claims. It ensures that all related work is completed
before proceeding.
32.Which feature allows tracking and auditing field-level changes in case properties?
A. Field-Level Auditing
B. SLA Deadline
C. Work Queue Assignment
D. Access Group
Answer: A
Explanation:
Field-Level Auditing logs modifications to case properties, ensuring that changes are recorded and
trackable. This helps in investigating unauthorized modifications and maintaining compliance records.
It provides detailed audit logs for sensitive data fields. This feature strengthens data security and
traceability.
33.Which layout ensures that form elements adjust based on screen width?
A. Dynamic Layout
B. SLA Configuration
C. Work Queue Filtering
D. Decision Table
Answer: A
Explanation:
A Dynamic Layout ensures that UI components resize and rearrange based on available screen
width, improving responsive design for mobile and desktop users. SLA configurations and work
queues do not affect UI responsiveness.
34.Which two factors can be used to configure dynamic routing? (Choose Two)
A. User skills and availability
B. Case priority level
C. Static role assignment
D. Work queue threshold
Answer: A, B
Explanation:
Skill-based routing ensures work is assigned to qualified users based on required expertise. Priority-
based routing escalates urgent tasks to ensure high-priority cases are handled first. These methods
improve efficiency in business-critical workflows. Static role assignment lacks flexibility, while queue
thresholds manage workload limits.
36.Which two Pega components are used to display data in a tabular format? (Choose Two)
A. Grid
B. Repeat Layout
C. SLA Timer
D. Work Queue
Answer: A, B
Explanation:
A Grid displays structured tabular data, such as customer lists or transaction histories, retrieved from
a Data Page. A Repeat Layout is used to dynamically iterate over multiple data records. These UI
components ensure clear data presentation. They enhance case visibility and usability.
37.Which two UI controls are commonly used for data entry fields? (Choose Two)
A. Text Input
B. Dropdown
C. SLA Monitor
D. Work Queue Tracker
Answer: A, B
Explanation:
A Text Input is used for free-text data entry, while a Dropdown allows users to select predefined
values. These controls improve data accuracy and streamline user input. SLA monitors and work
queue trackers are unrelated to data entry fields.
40.Which two refresh strategies allow a Data Page to reload periodically? (Choose Two)
A. Reload Once Per Interaction
B. Reload Every Time Interval
C. Reload On Demand
D. Reload If Older Than
Answer: B, D
Explanation:
Reload Every Time Interval refreshes a Data Page at fixed intervals, ensuring updates without user
action. Reload If Older Than refreshes when the cached data exceeds a specified age, ensuring fresh
data retrieval when needed. These strategies help balance performance and real-time updates. They
are critical for data-intensive applications.
41.Which component ensures test data is reset before running unit tests?
A. Test Data Setup
B. Work Queue Processing
C. SLA Recalculation
D. Case Dependency
Answer: A
Explanation:
A Test Data Setup rule ensures that unit tests start with a clean dataset, preventing data
inconsistencies. This guarantees that test results remain predictable and reliable. Proper test data
handling is critical for automation and continuous testing. This ensures repeatable and consistent test
outcomes.
42.Which routing option assigns work to the most available user within a work queue?
A. Round-robin assignment
B. Random distribution
C. Load balancing
D. Direct assignment
Answer: C
Explanation:
Load balancing ensures assignments are distributed based on user availability, preventing work
overload. It helps maintain productivity by allocating tasks evenly across a team. This routing method
is useful in high-volume environments like customer support. Load balancing prevents delays by
prioritizing underutilized resources.
43.Which feature allows skipping a stage or process in a case?
A. When Rule
B. Decision Table
C. Case Resolution Action
D. SLA Deadline Adjustment
Answer: A
Explanation:
A When Rule evaluates case conditions and determines if a stage or process should be skipped. This
allows workflow flexibility based on business needs. It is commonly used in fast-tracking approvals or
skipping verification for pre-approved customers. When Rules ensure that unnecessary steps are
avoided.
44.Which Pega feature allows saving data updates from a case back to an external system?
A. Savable Data Page
B. Declare Expression
C. Work Queue Routing
D. Case Status Change
Answer: A
Explanation:
A Savable Data Page allows capturing user-entered data and writing it back to an external system.
This ensures that modifications to case data, approvals, or financial transactions are properly
recorded. It supports commit operations for maintaining data integrity. It is essential for enterprise
integrations and real-time data updates.
45.Which method ensures that cases with higher urgency are assigned first?
A. GetNextWork
B. Decision Table
C. Work Queue Summary
D. SLA Adjustment
Answer: A
Explanation:
GetNextWork automatically assigns the highest-priority case based on urgency and workload
balancing. This ensures that critical tasks are processed first, minimizing delays. It is commonly used
in call centers, service desks, and financial processing. GetNextWork optimizes task handling based
on business priorities.