Connect Care
Connect Care
Team Members
• C-66 Yugant Sonwani (Team Lead)
• C-60 Vivek Gupta
• C-46 Sujal Sande
• C-35 Shravan Sadalgekar
CONTEXT PROBLEM ALTERNATIVES
When does the problem occur? What is the root cause of the problem? What do customers do now to fix the problem?
• Senior citizens in urban areas often feel • The root cause of senior loneliness is social isolation, • Seniors citizens often rely on television,
isolated when family members move away compounded by the inaccessibility of engaging social activities radio, or social media for passive
for work or education, especially after life and limited interactions with younger generations. companionship or turn to community
changes like retirement, losing a spouse, centers, religious groups, morning park
or health issues. • Seniors often feel disconnected from the technological world walks, interactions with neighbors.
that younger generations navigate comfortably, leading to
• Senior citizens, who may have valuable a digital divide. • Some connect with family through video
expertise, seeking to connect with young calls, while a few rely on family members
adults for meaningful interactions, but for occasional social interactions
face isolation and limited
opportunities for engagement