SSRN 5133985
SSRN 5133985
ISSN: 2319-7064
Impact Factor 2024: 7.101
Abstract: This paper presents a structured literature review of AI agents in financial applications, focusing on their implementation
frameworks, model architectures, and future directions. The review categorizes AI agents into five key domains: financial risk
management, investment strategies, fraud detection, stock market analysis, and customer support. By analyzing measurable outcomes,
the paper highlights significant contributions (from the literature) of AI agents, including a 25% improvement in risk model accuracy, a
20% reduction in loan defaults, and a 40% decrease in false-positive fraud detections. Additionally, it identifies gaps in scalability,
interpretability, and adaptability, proposing future research into hybrid models and ethical integration. This review provides actionable
insights into the transformative potential of AI agents to reshape financial ecosystems and enhance decision-making capabilities.
Quantitative outcomes are highlighted to showcase the impact of these agents across each domain. Also, this paper discusses and
compare the modeling implementation and models with the financial domain using van diagrams, heat maps and radars. And finally
proposes how to address the gaps in the current literature. This work uses research and white-papers only from the last six months
making it one of the most current works in the subject of Gen AI.
Keywords: GenAI in Finance, Gen AI Implementation Design, Gen AI Agents, Frameworks of Gen AI
2.3 Fraud Risk Agents detecting irregularities with 92% accuracy. Furthermore, [5]
showed how AI can reduce fraud-related losses through
Fraud detection and prevention are critical domains where automated risk detection.
AI agents excel. [10] discussed advancements in generative
AI for fraud risk detection, showing a 40% decrease in false- Fraud risk agents are used to detect and prevent fraudulent
positive rates in credit card fraud scenarios. Similarly, [8] activities in financial systems. Key outcomes are
explored the application of generative AI in SEC filings, summarized in Table 3.
2.4 Stock Market Agents demonstrating the impact of AI traders on price stabilization
and volatility reduction. Authors have also explored agent-
AI agents in stock markets are designed to predict trends, based models for stock market simulations with similar
optimize trading, and enhance decision-making. [6] findings.
introduced a multimodal AI agent for financial trading that
achieved a 12% increase in profit margins in live trading AI agents in stock markets optimize trading strategies and
simulations. Furthermore, [17] proposed a market model decision-making. Table 4 lists quantitative outcomes.
2.5 Customer Support Agents [10] also mentioned the role of AI agents in customer
interactions, offering deeper insights into financial
AI agents are transforming customer support in financial transactions.
services by automating query resolution and personalizing
user interactions. [5] reported a 35% reduction in response Customer support agents improve engagement and
time using generative AI-powered agents. Moreover, [3] streamline customer service operations. Table 5 summarizes
provided an executive playbook that outlined strategies to key findings.
achieve a 50% improvement in customer satisfaction scores.
Table 11: Model Architecture and Framework Figure 4: Domains of finance discussed in this work
Paper Framework/Platform Model Architecture
[5]
AWS Lex and GPT (Generative Pre-trained 4. Proposed Research Gaps and Future
Lambda Transformer)
[3] Azure Bot Services Rule-based decision tree models
Directions
Figure 3 depicts the architecture diagram of Gen AI Agents review. While figure four compares the popularity of Cloud
while table 4 summarizes the future directions. Figure 4 providers, LLM Model and Application in Finance found in
discusses different domains addressed in this literature current literature.
5. Conclusion https://www.pwc.com/m1/en/publications/documents/2
024/agentic-ai-the-new-frontier-in-genai-an-executive-
This paper highlights the transformative role of AI agents playbook.pdf
across diverse financial domains, emphasizing their [4] H. Clatterbuck, C. Castro, and A. M. Morán, “Risk
quantitative benefits such as increased accuracy, reduced alignment in agentic AI systems,” Rethink Priorities,
inefficiencies, and enhanced decision-making capabilities. 2024. Available: https://rethinkpriorities.org/wp-
By reshaping traditional financial practices, AI agents content/uploads/2024/10/RiskAlignment.pdf
contribute to improved operational efficiency and decision- [5] “Generative AI: Making waves,” Amazon Web
making. However, challenges remain, including limited Services, 2024. Available:
model interpretability, scalability, and adaptability. https://pages.awscloud.com/rs/112-TZM-
Addressing these gaps requires continued research into 766/images/AWS_Gen_AI_Making_Waves_Report.pd
hybrid architectures, real-time frameworks, and ethical f
deployment practices. This review provides a foundation for [6] W. Zhang et al., “A multimodal foundation agent for
advancing the integration of AI agents into financial financial trading: Tool-augmented, diversified, and
ecosystems for sustainable and effective solutions. We found generalist,” in Proceedings of the 30th ACM SIGKDD
that most of the most used model was GPT, framework Conference on Knowledge Discovery and Data Mining,
AWS and domain Financial Risk and have expanded on our 2024, pp. 4314–4325.
previous work which addresses the issues of standalone [7] “Artificial intelligence and machine learning in
models of Gen AI in Financial Risk [21-23] financial services,” Financial Stability Board, 2024.
Available: https://www.fsb.org/uploads/P14112024.pdf
References [8] “The rise of generative AI in SEC filings,” Arize AI,
2024. Available: https://arize.com/wp-
[1] “The rise of AI agents,” Moody’s Analytics, 2023. content/uploads/2024/07/The-Rise-of-Generative-AI-
Available: In-SEC-Filings-Arize-AI-Report-2024.pdf
https://www.moodys.com/web/en/us/insights/resources [9] “How financial firms can maximize value and
/the-rise-of-ai-agents.pdf minimize risk with generative AI,” Cognizant, 2024.
[2] “Risks of generative AI in financial services,” Available:
Roosevelt Institute, 2024. Available: https://www.cognizant.com/en_us/industries/document
https://rooseveltinstitute.org/wp- s/how-financial-firms-can-maximize-value-minimize-
content/uploads/2024/09/RI_Risks-Generative-AI- risk-with-gen-ai.pdf
Financial-Services_Brief_202409.pdf [10] M. See, “AI and gen AI developments in credit risk
[3] “Agentic AI: The new frontier in generative AI - an management,” International Association of Credit
executive playbook,” PricewaterhouseCoopers, 2024. Portfolio Managers, 2024. Available:
Available: https://iacpm.org/wp-