Lecture 10: Discrimination, Diversity, and Inclusion

1. What is workplace discrimination?

a) Treating employees unfairly based on protected characteristics
b) Offering promotions based on merit
c) Encouraging teamwork
d) Providing equal pay for all
Answer: a

2. Which of the following is a protected characteristic?

a) Favorite color
b) Race
c) Shoe size
d) Hobbies
Answer: b

3. Unconscious bias refers to:

a) Intentional discrimination
b) Automatic, unintentional judgments based on stereotypes
c) A formal company policy
d) A type of workplace training
Answer: b

4. Diversity in the workplace refers to:

a) Only gender differences
b) Differences in race, gender, age, and background
c) Uniformity in employee behavior
d) Strict adherence to company rules
Answer: b

5. Inclusion in the workplace means:

a) Hiring diverse employees but not integrating them
b) Creating an environment where everyone feels valued and respected
c) Ignoring cultural differences
d) Focusing only on productivity
Answer: b

6. Tokenism occurs when:

a) Employees are promoted based on merit
b) Underrepresented groups are included superficially without real influence
c) Companies follow strict diversity policies
 d) All employees receive equal pay
Answer: b

7. Ethical leaders should:

a) Ignore employee concerns
b) Promote fairness and respect in the workplace
c) Discourage open communication
d) Avoid diversity initiatives
Answer: b

8. Sexual harassment includes:

a) Professional feedback
b) Unwanted verbal, physical, or non-verbal conduct of a sexual nature
c) Friendly conversations
d) Team-building activities
Answer: b

9. Employers must provide:

a) Confidential reporting channels for harassment
b) No response to complaints
c) Favoritism in promotions
d) Limited training on ethics
Answer: a

10. Power dynamics in the workplace can lead to:

a) Equal opportunities
b) Exploitation and harassment
c) Increased teamwork
d) Higher salaries for all
Answer: b

11. Workplace policies should:

a) Ignore ethical standards
b) Clearly prohibit harassment and discrimination
c) Encourage favoritism
d) Be optional for employees
Answer: b

12. Training on ethics should be:

a) Conducted once and never repeated
b) Mandatory and ongoing
 c) Ignored by leadership
d) Limited to new hires
Answer: b

13. Whistleblower protections ensure:

a) Employees fear reporting misconduct
b) Employees can report unethical behavior without retaliation
c) Only managers can report issues
d) Complaints are ignored
Answer: b

14. In the case study, Sophia’s interview may have been influenced by:
a) Unconscious bias
b) Strictly merit-based decisions
c) Her lack of qualifications
d) Random selection
Answer: a

15. Benefits of diversity include:

a) Reduced creativity
b) More innovative solutions
c) Lower employee satisfaction
d) Increased discrimination
Answer: b

16. Performative inclusion refers to:

a) Genuine efforts to promote diversity
b) Showcasing diversity without meaningful change
c) Ignoring diversity completely
d) Only hiring from one demographic
Answer: b

17. Cultural clashes in the workplace arise from:

a) Identical backgrounds
b) Different values and communication styles
c) Strict adherence to rules
d) Lack of leadership
Answer: b

18. Ethical leaders address cultural clashes by:

a) Ignoring differences
 b) Fostering cultural awareness and open dialogue
c) Encouraging stereotypes
d) Avoiding conflict resolution
Answer: b

19. A key responsibility of employers is to:

a) Ignore harassment complaints
b) Ensure a safe and respectful workplace
c) Discourage diversity
d) Promote favoritism
Answer: b

20. In the case study, Sophia should:

a) Ignore the situation
b) Report potential bias through proper channels
c) Quit without explanation
d) Confront the interviewers aggressively
Answer: b

Lecture 11: Employee Obligations and Workplace Dynamics

21. Employees should uphold:

a) Only their own interests
b) Workplace confidentiality and integrity
c) Favoritism
d) Unethical behavior
Answer: b

22. Career satisfaction is influenced by:

a) Only salary
b) Personal values, growth opportunities, and work environment
c) Ignoring workplace ethics
d) Avoiding teamwork
Answer: b

23. Work-life balance involves:

a) Working overtime daily
b) Setting boundaries between work and personal life
c) Ignoring personal well-being
d) Avoiding career growth
Answer: b
24. Modern workplaces emphasize:
a) Rigid schedules only
b) Flexibility and remote work options
c) No communication
d) Strict hierarchies
Answer: b

25. Traditional employee-employer relationships focused on:

a) Short-term contracts
b) Long-term job security and pensions
c) Frequent job changes
d) Ignoring employee benefits
Answer: b

26. Employee loyalty in modern workplaces is:

a) Limited to one employer for life
b) Shorter tenure with frequent role changes
c) Ignored by companies
d) Only about salary
Answer: b

27. Employers adapt to modern expectations by:

a) Offering flexible work arrangements
b) Ignoring employee well-being
c) Avoiding technology
d) Reducing training
Answer: a

28. In the case study, Maria’s dilemma involves:

a) Choosing between loyalty and personal growth
b) Ignoring career opportunities
c) Avoiding all job offers
d) Only focusing on salary
Answer: a

29. Workplace relationships are strengthened by:

a) Avoiding communication
b) Open dialogue and teamwork
c) Ignoring colleagues
d) Working in isolation
Answer: b
30. Taking initiative at work means:
a) Waiting for directions always
b) Proposing solutions and leading tasks
c) Avoiding responsibility
d) Ignoring challenges
Answer: b

31. Measuring career success includes:

a) Only financial rewards
b) Job satisfaction and fair compensation
c) Ignoring personal growth
d) Avoiding all challenges
Answer: b

32. Skill development is important for:

a) Stagnation in career
b) Improving job performance and growth
c) Ignoring industry trends
d) Avoiding workshops
Answer: b

33. Modern career growth involves:

a) Staying in one role forever
b) Frequent job changes for better opportunities
c) Ignoring skill development
d) Avoiding networking
Answer: b

34. Ethical behavior in the workplace includes:

a) Honesty and avoiding conflicts of interest
b) Favoritism
c) Ignoring company rules
d) Unfair treatment of colleagues
Answer: a

35. Employers should provide:

a) Unsafe working conditions
b) Fair wages and growth opportunities
c) No communication
d) Limited training
Answer: b
 36. In the case study, Walmart could retain Maria by:
a) Ignoring her needs
b) Offering better work-life balance and growth opportunities
c) Reducing her salary
d) Avoiding flexibility
Answer: b

37. Professional growth is achieved by:

a) Avoiding challenges
b) Continual learning and skill updates
c) Ignoring mentorship
d) Working in isolation
Answer: b

38. Workplace confidentiality involves:

a) Sharing sensitive data openly
b) Protecting company and employee information
c) Ignoring privacy policies
d) Discussing trade secrets publicly
Answer: b

39. Traditional career growth was:

a) Unstructured and random
b) Step-by-step within one organization
c) Ignoring promotions
d) Focused only on freelancing
Answer: b

40. Modern employees value:

a) Only job security
b) Flexibility, growth, and work-life balance
c) Ignoring all benefits
d) Avoiding technology
Answer: b

Lecture 12: Cross-Cultural Ethics and Global Challenges

41. Cross-cultural issues include:

a) Identical communication styles
b) Differences in communication and attitudes toward authority
 c) Ignoring cultural norms
d) Uniformity in decision-making
Answer: b

42. Ethical dilemmas in global contexts may involve:

a) Ignoring local customs
b) Balancing local practices with global ethical standards
c) Avoiding all cultural differences
d) Strictly following home-country rules
Answer: b

43. Cultural intelligence (CQ) includes:

a) Ignoring other cultures
b) Cognitive, motivational, and behavioral adaptability
c) Only understanding one’s own culture
d) Avoiding cross-cultural interactions
Answer: b

44. Intercultural conflict resolution requires:

a) Ignoring differences
b) Open dialogue and empathy
c) Strict enforcement of one culture’s norms
d) Avoiding communication
Answer: b

45. Corporate Social Responsibility (CSR) must:

a) Ignore local communities
b) Reflect local cultural values and needs
c) Avoid sustainability
d) Focus only on profits
Answer: b

46. Legal norms may:

a) Always align with ethics
b) Differ from ethical norms
c) Ignore human rights
d) Be irrelevant in business
Answer: b

47. Ethical guidelines for global teams should:

a) Ignore local cultures
 b) Balance universal values with cultural adaptations
c) Avoid employee input
d) Be rigid and unchanging
Answer: b

48. In the case study, Sam’s conflict with the Brazilian team arises from:
a) Identical work styles
b) Different cultural views on deadlines
c) Lack of project goals
d) Strict adherence to Brazilian norms
Answer: b

49. Stereotypes in the workplace lead to:

a) Fair treatment
b) Unfair judgments and exclusion
c) Improved teamwork
d) Cultural awareness
Answer: b

50. Technology ethics must consider:

a) Only profits
b) Privacy and cultural values
c) Ignoring accessibility
d) Avoiding innovation
Answer: b

51. Diversity and inclusion in the workplace:

a) Limit creativity
b) Enhance innovation and decision-making
c) Ignore employee well-being
d) Avoid cultural differences
Answer: b

52. Ethical leadership in cross-cultural settings involves:

a) Ignoring cultural differences
b) Modeling respect and integrity
c) Avoiding ethical dilemmas
d) Enforcing one culture’s norms
Answer: b
53. Best practices for global teams include:
a) Ignoring cultural training
b) Regular training on cultural differences
c) Avoiding open communication
d) Enforcing uniformity
Answer: b

54. In the case study, Sam could improve teamwork by:

a) Ignoring cultural differences
b) Adapting his management style to respect Brazilian norms
c) Pressuring the team to follow German norms strictly
d) Avoiding all deadlines
Answer: b

55. Universal ethical standards may conflict with:

a) Local cultural practices
b) Global business goals
c) Employee satisfaction
d) Legal norms in all countries
Answer: a

56. Ethical training in multinational organizations should:

a) Ignore local laws
b) Include cultural sensitivity
c) Avoid discussions on ethics
d) Be conducted only once
Answer: b

57. Communication barriers in global teams include:

a) Language differences and nonverbal misunderstandings
b) Identical work styles
c) Lack of technology
d) Uniform cultural norms
Answer: a

58. Respecting diversity means:

a) Ignoring differences
b) Valuing varied backgrounds and perspectives
c) Enforcing one culture’s norms
d) Avoiding inclusion efforts
Answer: b
59. Ethical decision-making in global contexts requires:
a) Ignoring cultural impacts
b) Balancing local customs and universal ethics
c) Avoiding all dilemmas
d) Focusing only on profits
Answer: b

60. The role of leadership in cross-cultural ethics is to:

a) Ignore employee concerns
b) Foster respect and resolve dilemmas fairly
c) Avoid cultural awareness
d) Enforce strict uniformity
Answer:b