Lovkush Kashyap
Lovkush Kashyap
CAREER OBJECTIVE
Efficient professional with 7+Years of experience and proven knowledge of distribution
management, inventory control, and logistics management. Aiming to leverage my skills to
Successfully fill the Warehouse Incharge (WH) at your company
CURRENT EMPLOYER
Key & Responsibilities: - Handling 10K Square ft. Distribution Centre with team size of 40
Headcount.
➔ Prepare and process all cx orders, ensuring timely tracking and delivery of goods as per TAT (30 min.)
➔ Identify customer issue relavant product quality, delivery and resolve within TAT
➔ Smooth picking and packing process to deliver orders faster as per customer convenience
➔ Responsible to arrange maximum deliveries within TAT. Also, decreasing aging of the Products
➔ Manage and planned roster for the delivery boys and in house team, align task as per Department
➔ Conducting training session using online APP to all staff and increase efficiency.
➔ Recruit, train, and develop a high-performing Operation team.
➔ Reduce stock level and coordinate with purchase/category team as per stock demand.
➔ Resolve Customer escalation relevant product quality & service/Reply on mail as per TAT and raised
ticket/closed within 24-48 hours.
➔ Coordinate with plant and DC vendor for stock availablity and fulfill order.
➔ Focus on accuracy, Share daily KPI’s Dashboard with team member.
➔ Reduce stock level and coordinate with purchase/category team as per stock demand.
Inward / Inventory Operation
➔ Identify customer issue relavant product quality, delivery and resolve within TAT
➔ Identifies weaknesses and make suggestions to improve promotional activities/customer satisfaction
➔ Received damage product to the Customer ensure that it should be close as per Lead
day
➔ Provide accurate, valid and complete information by using the right methods/tools
➔ Keep records of customer interactions, process customer accounts and file documents
➔ Follow communication procedures, guidelines and policies
➔ Control damages and shortage/Shrinkage.
➔ Ensure all of your stock is clearly labelled
➔ Maintain faster stock in the golden zone
➔ Conducting 5’s audit on daily basis in the warehouse.
➔ Generate and present reports on procurement performance, market trends, and vendor negotiations for
management review.
➔ Conduct performance evaluations, provide feedback, and coach employees.
➔ Motivate and engage the team to achieve sales targets and store goals.
Cross Functional/Department Coordination/Behavior & Culture
➔ Preparation of daily MIS report and shared on mail chain to judge team member efficiency.
➔ Coordinate with all departments and communicate to resolve escalation.
➔ Showing review and improvements.
Tracking
PREVIOUS EMPLOYER
Key & Responsiblities:- Handling 79k Square ft. warehouse with Team size of 20 Head Count
➔ Responsible for all inward materials unloading / accounting & Preparation of Goods inward
note & allocate work to concerned operators and maintaining records for accounting and to ensure
availability of materials at proper storage locations.
➔ Maintaining the Inventory variations between SAP and WMS with very high flow of material
and very high no. of transactions and conducting cycle count and bin audit to smooth picking ops.
➔ Handling the different Inventory types in WMS System
➔ Maintain FIFO and LIFO to revoke liquidation materials (shelf life) and coordinate with
➔ Closely work with Quality team on the ongoing / open complaints by assisting them by
providing warehouse related outward / inward transaction documents as per requirement.
➔ Customer focus (customer relationships) uses information on customer issues, need to
increase level of cx satisfaction
➔ Continuously improve the delivery process and attain a sustained level of deliveryperformance
improvement.
➔ Maintain Fulfillment 100%, monthly schedule planning for cycle count and manage stock
properly
➔ Responsible to arrange maximum deliveries within TAT. Also, decreasing ageing of
the shipments
➔ Monitoring and auditing of daily, weekly & monthly performance reports to ensure smooth
execution of operations
➔ Prepare requisite business dashboard and duly report/ review with Hub team and
Area Manager as required
➔ Reduce costing and plan strategies accordingly
EXPERIENCE AREA
PREVIOUS EMPLOYER
➔ Plan and schedule dispatchroutes, loads, and delivery sequences to optimize efficiencyand minimize
costs.
➔ Coordinate with production teams to estimate completion times for orders and ensure aligned pick-
up schedules.
➔ Track inventory levels of finished goods and raw materials to anticipate dispatch requirements.
➔ Monitor vehicle locations and statuses using GPS and logistics software.
➔ Communicate withdrivers regarding pick-up times, routing information, delays and changes.
➔ Resolve anycomplaints from customers regarding late deliveries or damaged goods.
➔ Maintain dispatch documentation including goods received, proofof delivery, and vehicle checklists.
➔ Analyze performance metrics and look for ways to improve dispatch productivity.
➔ Ensure compliance with transportation regulations and safetyprotocols.
➔ Shift planning as per order flow, revoke attrition
➔ Strong decision making and problem-solving skills.
➔ Leadership skills and ability manage staff also
➔ Tracking all inventory.
➔ Responsible for staying ontop ofstock controlbyordering products at the right time.
➔ Manage, receive and dispatchgoods, and track and maintain stocks levels and inventory.
➔ Manage Manpower as per shift planning
➔ Abilityto manage dayand night shift
SKILLS
✔ Professional Oral and Written Communication / Material Accounting / Stores Management
✔ Last Mile Ops / Making Decision / Inventory Management / Team Lead / Dispatch
✔ Inward / Staff Training / Transportation Management / 5S, 6Sigma / Advance Excel
✔ Mail Communication / Resolve Trouble / Interpersonal skills / Manpower Management
✔ Supply chain / problam solver
QUALIFICATION
Qualification Specialization School/Institute & Percentage Year of Passing
Major& Minor Board
Subjects
10th General Rajasthan Board 55.33% 2006
12th Commerce Rajasthan Board 61.38% 2008
BBA Business Imperial Institute 65.35% 2018
of Management
Science and
Research
CERTIFICATION PROGRAMME
➔ Successfully completed of Supply Chain Management Professional Programme from
CII Institute of Logistics. (Valid till mar.2025)
➔ Successfully completed Supply chain foundation course from National Association of State
Board of Accountancy (NASBA)
➔ Successfully completed Six Sigma : Green Belt Course from Project Management
Institute (TMI)
PERSONAL PROFILE
LOVKUSH KASHYAP