Eksigent Control Software Release Notes
Eksigent Control Software Release Notes
®
Eksigent Control Software
For NanoLC™, NanoLC-Ultra™, ExpressLC™-Ultra, ExpressHT™-Ultra
Version 3.11.0
Support
For support, contact AB SCIEX.
• Email: support@absciex.com
• Web: www.absciex.com
• Fixed the issue with handling the missing vial error during sample acquisition.
• Improved ability to recover from autosampler errors via the Reset Errors and Abort
buttons.
• Introduced the Eksigent Method Merger tool that allows the users to embed Eksigent
device methods into Analyst software acquisition methods. For more information
refer to the Eksigent® Method Merger User Guide available through the Eksigent
software program group in the Windows start menu.
Other Improvements
• Addressed the issue with the intermittent overpressure error.
• Addressed the issue with intermittent method duration overrun.
• Addressed the issue with direct control installation/configuration under Xcalibur 2.1.
• Addressed the issue with occasional detector driver crash on expressLC systems.
• Improved contour plotting performance for spectrometer systems (reduced CPU
overhead).
• The Pump Interlock Enabled option is now user-selectable from the service menu.
• Improved NACK0 error handling for AS1/AS2.
• Improved ability to reset/initialize the AS1/AS2 driver on system errors.
• Added additional standard Ekspot methods.
Installation Notes
• The software must be installed by a user with administrative privileges on the target
system.
• If a target system is being upgraded from a previous version of Eksigent control
software, install the software over the existing version to make sure that all previous
instrument calibration settings are preserved. Uninstalling the software and deleting
all relevant existing files from your hard drive prior to installing the new software may
result in the loss of previous hardware calibration settings and will require new
instrument configuration and calibration.
• If the Eksigent NanoLC 3.10 Fix for AAO Driver Synchronization Issue patch was
previously installed on the target system, it will be automatically removed during the
installation of this release.
• In some cases, it is desirable to upgrade the instrument firmware within a particular
hardware device. Certain instruments can be upgraded directly from the desktop PC
using the Firmware Update utility from the Eksigent program group. The relevant
firmware hex files can be found in the installation directory. Consult AB SCIEX
technical support before upgrading instrument firmware.
• The Eksigent control software v3.11.0 controlling ExpressLC Ultra system can
operate only under a user account with administrative privileges.
• The Windows 7 device driver files for the Eksigent USB detector board are located in
the util folder under the Eksigent control software installation directory (by default in
C:\Program Files\Eksigent NanoLC\util on a 32-bit OS, and C:\Program Files
(x86)\Eksigent NanoLC\util on a 64-bit OS. The Windows 7 device driver
installation wizard should be directed to this location when searching for the device
driver files.
• The Windows 7 64-bit device driver for the Eksigent USB detector board is not
signed by Microsoft. In order to ensure trouble free operation of the Eksigent control
software the user must disable the Driver Signature Enforcement feature each time
the computer is started. This can be done using the following procedure:
i. During the initial boot stage and prior to the Starting Windows display, press
the F8 for the system boot options menu.
ii. Select Disable Driver Signature Enforcement and press Enter.
Eksigent
5875 Arnold Road, Dublin, CA 94568.
AB Sciex LP is ISO 9001 registered.
© 2012 AB SCIEX.
Printed in Canada.