iVMS-4200 AC Client Software

User Manual
 iVMS-4200 AC Client Software User Manual

Legal Information
©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the Hikvision website ( https://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properties of
Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

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PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED

TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Port List
For more details about port list, enter Hikvision official website.

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Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description
Indicates a hazardous situation which, if not avoided, will or could
Danger result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could

Caution result in equipment damage, data loss, performance degradation, or
unexpected results.
Provides additional information to emphasize or supplement
Note
important points of the main text.

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Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Introduction ........................................................................................................................... 1
1.2 Summary of Changes ............................................................................................................. 1
Chapter 2 Service Management .................................................................................................. 2
Chapter 3 Device Management ................................................................................................... 3
3.1 Activate Devices ..................................................................................................................... 3
3.2 Add Device ............................................................................................................................. 4
3.2.1 Add Single or Multiple Online Devices .......................................................................... 4
3.2.2 Add Device by IP Address or Domain Name ................................................................. 6
3.2.3 Add Devices by IP Segment ........................................................................................... 8
3.2.4 Add Device by ISUP Account ......................................................................................... 9
3.2.5 Import Devices in a Batch ........................................................................................... 10
3.3 Reset Device Password ........................................................................................................ 11
3.4 Upgrade Device Firmware Version ....................................................................................... 12
3.5 Manage Added Devices ....................................................................................................... 14
3.6 Group Management ............................................................................................................. 15
3.6.1 Group Resources ......................................................................................................... 15
3.6.2 Edit Resource Parameters ........................................................................................... 16
Chapter 4 Event Configuration .................................................................................................. 17
Chapter 5 Event Center ............................................................................................................. 18
5.1 Enable Receiving Event from Devices .................................................................................. 18
5.2 View Real-Time Events ......................................................................................................... 19
5.3 Search Historical Events ....................................................................................................... 20
5.4 Get Events from Device ........................................................................................................ 23
Chapter 6 Person Management ................................................................................................ 25
6.1 Add Organization ................................................................................................................. 25

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6.2 Add Single Person ................................................................................................................ 25

6.2.1 Configure Basic Information ....................................................................................... 26
6.2.2 Issue a Card to One Person ......................................................................................... 27
6.2.3 Upload a Face Photo from Local PC ............................................................................ 30
6.2.4 Take a Photo via Client ................................................................................................ 31
6.2.5 Collect Face via Access Control Device ....................................................................... 32
6.2.6 Collect Fingerprint via Client ....................................................................................... 33
6.2.7 Collect Fingerprint via Access Control Device ............................................................. 34
6.2.8 Configure Access Control Information ........................................................................ 34
6.2.9 Customize Person Information .................................................................................... 36
6.2.10 Configure Resident Information ................................................................................ 37
6.2.11 Configure Additional Information ............................................................................. 37
6.3 Import and Export Person Identify Information ................................................................... 38
6.3.1 Import Person Information ......................................................................................... 38
6.3.2 Import Person Pictures ............................................................................................... 38
6.3.3 Export Person Information .......................................................................................... 39
6.3.4 Export Person Pictures ................................................................................................ 39
6.4 Get Person Information from Access Control Device ........................................................... 40
6.5 Move Persons to Another Organization ............................................................................... 41
6.6 Issue Cards to Persons in Batch ............................................................................................ 41
6.7 Report Card Loss .................................................................................................................. 41
6.8 View Resource Statistics ...................................................................................................... 42
Chapter 7 Access Control .......................................................................................................... 45
7.1 Flow Chart ............................................................................................................................ 45
7.2 Configure Schedule and Template ....................................................................................... 46
7.2.1 Add Holiday ................................................................................................................. 46
7.2.2 Add Template .............................................................................................................. 47
7.3 Set Access Group to Assign Access Authorization to Persons .............................................. 49

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7.4 Search Access Group ............................................................................................................ 51

7.5 Configure Advanced Functions ............................................................................................ 51
7.5.1 Configure Device Parameters ...................................................................................... 52
7.5.2 Configure Remaining Open/Closed ............................................................................. 60
7.5.3 Configure Multi-Factor Authentication ....................................................................... 61
7.5.4 Configure Custom Wiegand Rule ................................................................................ 63
7.5.5 Configure Card Reader Authentication Mode and Schedule ...................................... 64
7.5.6 Configure Person Authentication Mode ..................................................................... 66
7.5.7 Configure Relay for Elevator Controller ...................................................................... 67
7.5.8 Configure First Person In ............................................................................................. 70
7.5.9 Configure Anti-Passback ............................................................................................. 71
7.5.10 Configure Multi-door Interlocking ............................................................................ 72
7.5.11 Configure Authentication Code ................................................................................. 73
7.6 Configure Other Parameters ................................................................................................ 74
7.6.1 Set Multiple NIC Parameters ....................................................................................... 74
7.6.2 Set Network Parameters ............................................................................................. 75
7.6.3 Set Device Capture Parameters ................................................................................... 76
7.6.4 Set Parameters for Face Recognition Terminal ............................................................ 78
7.6.5 Enable M1 Card Encryption ........................................................................................ 79
7.6.6 Set RS-485 Parameters ................................................................................................ 79
7.6.7 Set Wiegand Parameters ............................................................................................. 80
7.7 Configure Linkage Actions for Access Control ...................................................................... 80
7.7.1 Configure Client Actions for Access Event ................................................................... 81
7.7.2 Configure Device Actions for Access Event ................................................................. 82
7.7.3 Configure Device Actions for Card Swiping ................................................................. 83
7.7.4 Configure Device Actions for Person ID ...................................................................... 84
7.8 Door/Elevator Control .......................................................................................................... 85
7.8.1 Control Door Status ..................................................................................................... 86

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7.8.2 Control Elevator Status ............................................................................................... 87

7.8.3 Check Real-Time Access Records ................................................................................ 88
Chapter 8 Time and Attendance ............................................................................................... 91
8.1 Flow Chart ............................................................................................................................ 91
8.2 Configure Attendance Parameters ....................................................................................... 92
8.2.1 Set Weekend ............................................................................................................... 92
8.2.2 Configure Authentication Mode ................................................................................. 93
8.2.3 Configure Overtime Parameters ................................................................................. 93
8.2.4 Configure Attendance Check Point ............................................................................. 94
8.2.5 Configure Holiday ........................................................................................................ 95
8.2.6 Configure Leave Type .................................................................................................. 96
8.2.7 Synchronize Authentication Record to Third-Party Database ..................................... 97
8.2.8 Configure Attendance Calculation Accuracy ............................................................... 97
8.2.9 Configure Break Time .................................................................................................. 98
8.3 Add General Timetable ........................................................................................................ 99
8.4 Add Flexible Timetable ....................................................................................................... 102
8.5 Add Shift ............................................................................................................................ 103
8.6 Manage Shift Schedule ...................................................................................................... 106
8.6.1 Set Department Schedule ......................................................................................... 106
8.6.2 Set Person Schedule .................................................................................................. 107
8.6.3 Set Temporary Schedule ........................................................................................... 108
8.6.4 Check Shift Schedule ................................................................................................. 109
8.7 Manually Correct Check-in/out Record .............................................................................. 109
8.8 Add Leave and Business Trip .............................................................................................. 110
8.9 Calculate Attendance Data ................................................................................................. 111
8.9.1 Automatically Calculate Attendance Data ................................................................. 111
8.9.2 Manually Calculate Attendance Data ........................................................................ 112
8.10 Attendance Statistics ....................................................................................................... 113

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8.10.1 Get an Overview of Employees' Attendance Data .................................................. 113

8.10.2 Custom Export Attendance Records ....................................................................... 114
8.10.3 Configure Report Display ........................................................................................ 115
8.10.4 Generate Instant Report ......................................................................................... 115
8.10.5 Send Report Regularly ............................................................................................. 116
Chapter 9 Video Intercom ....................................................................................................... 118
9.1 Flow Chart .......................................................................................................................... 118
9.2 Manage Calls between Client Software and an Indoor/Door Station/Access Control Device
.................................................................................................................................................. 119
9.2.1 Call Indoor Station from Client .................................................................................. 119
9.2.2 Answer Call via Client ................................................................................................ 120
9.3 View Real-Time Call Logs ................................................................................................... 121
9.4 Release a Notice to Resident ............................................................................................. 122
9.5 Configure Video Intercom Event ........................................................................................ 122
9.6 Enable Calling between Video Intercom Device and Client ............................................... 123
9.7 Apply Application Package to Indoor Station ..................................................................... 124
Chapter 10 Log Search ............................................................................................................ 125
Chapter 11 User Management ................................................................................................ 126
11.1 Add User .......................................................................................................................... 126
11.2 Change User's Password .................................................................................................. 127
Chapter 12 System Configuration ............................................................................................ 128
12.1 Set General Parameters ................................................................................................... 128
12.2 Set Picture Storage ........................................................................................................... 129
12.3 Set Alarm Sound .............................................................................................................. 129
12.4 Set Access Control and Video Intercom Parameters ........................................................ 130
12.5 Set File Saving Path .......................................................................................................... 130
12.6 Set Email Parameters ....................................................................................................... 131
Chapter 13 Operation and Maintenance ................................................................................. 132

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Appendix A. Custom Wiegand Rule Descriptions ..................................................................... 133

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Chapter 1 Overview

1.1 Introduction
iVMS-4200 Client Software is a versatile security management software for the access control
devices and video intercom devices.
The software provides multiple functionalities, including person management, access control,
video intercom, time & attendance, etc., for the connected devices to meet the needs of
monitoring task. With the flexible distributed structure and easy-to-use operations, the client
software is widely applied to the surveillance projects of medium or small scale.
This user manual describes the functions, configurations and operation steps of the client
software. To ensure the properness of usage and stability of the software, refer to the contents
below and read the manual carefully before installation and operation.

1.2 Summary of Changes

The followings are the key changes between this version and the previous version.
• Supports displaying whether wearing hard hat in real-time access records. For more details, refer
to Check Real-Time Access Records .
• Supports calculating break time into attended duration for timetable. For more details, refer to
Add General Timetable and Add Flexible Timetable .
• Supports flexible shift schedule on weekend when setting department schedule or person
schedule. For more details, refer to Set Department Schedule and Set Person Schedule .

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Chapter 2 Service Management

iVMS-4200 Service is mainly applicable for data storage, data management, and data calculation.
With continuous running and processing, it can manage the data, such as event records and
attendance records, received by the iVMS-4200 Client Software. iVMS-4200 Service also provides
management for user permissions, devices, groups, logs, etc.
You can view the module running status, and click Edit Port to edit its ports. You need to restart the
iVMS-4200 Service to take effect.
Enter the ISUP port number configured on the router, so that you will be able to add ISUP devices
to the client for management.
Check WAN Address, and enter the IP Address for port mapping, or edit Event Uploading Port
(ISUP 4.0), Event Uploading Port (ISUP 5.0), Picture Storage Server Port, Live View Port of Video
Intercom, and Two-Way Audio Port.
Check Auto-Launch to enable launching the iVMS-4200 Service automatically after the PC started
up.
The iVMS-4200 Service will not show after running it. Enter the system tray and click to open
the service management window.

Note
• After closing the service window, the client will log out and return to the login page. You need to
run the service and then log in again.
• The client can be run by no more than one operating system user at the same time on the same
computer.
• The Service should run on the same computer with the client.

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Chapter 3 Device Management

The client supports managing access control devices and video intercom devices.
Example
You can control entrance & exit and manage attendance after adding access control devices to the
client; you can perform video intercom with the indoor stations and door stations.

3.1 Activate Devices

For the inactive devices, you are required to create a password to activate them before they can be
added to the software and work properly.
Before You Start
Make sure the device to be activated is connected to the network and is in the same subnet with
the PC running the client.
Steps

Note
This function should be supported by the device.
1. Enter the Device Management page.
2. Click Device tab on the top of the right panel.
3. Click Online Device to show the online device area at the bottom of the page.
The searched online devices are displayed in the list.
4. Check the device status (shown on Security Level column) and select an inactive device.

Figure 3-1 Online Inactive Device

5. Click Activate to open the Activation dialog.
6. Create a password in the password field, and confirm the password.

Caution
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change

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your password regularly, especially in the high security system, changing the password monthly
or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
7. Click OK to activate the device.
8. Optional: Click on the Operation column to edit the network information (including IP
address, port number, gateway, etc.) for the online device.

3.2 Add Device

The client provides three device adding modes including by IP/domain, IP segment, and ISUP
protocol. The client also supports importing multiple devices in a batch when there are large
amount of devices to be added.

3.2.1 Add Single or Multiple Online Devices

The client can detect online devices which are in the same network as the PC running the client.
You can select a detected online device displayed in the online device list and add it to the client.
For detected online devices sharing the same user name and password, you can add them to the
client in a batch.
Before You Start
• The device(s) to be added are in the same network as the PC running the client.
• The device(s) to be added have been activated.
Steps
1. Click Device Management → Device 。
2. Click Online Device to show the online device area.
The searched online devices are displayed in the list.

Figure 3-2 Online Device

3. In the Online Device area, check one or more online device(s), and click Add to open the device
adding window.

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Figure 3-3 Add Single Online Device

Figure 3-4 Add Multiple Online Devices

4. Enter the required information.
Name
Enter a descriptive name for the device.
IP Address
Enter the device's IP address. The IP address of the device is obtained automatically in this
adding mode.
Port
You can customize the port number. The port number of the device is obtained automatically
in this adding mode.
User Name

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By default, the user name is admin.

Password
Enter the device password.

Caution
The password strength of the device can be automatically checked. We highly recommend
you change the password of your own choosing (using a minimum of 8 characters, including
at least three kinds of following categories: upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product. And we recommend
you change your password regularly, especially in the high security system, changing the
password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
5. Optional: Check Transmission Encryption (TLS) to enable transmission encryption using TLS
(Transport Layer Security) protocol for security purpose.

Note
• This function should be supported by the device.
• If you have enabled Certificate Verification, you should click Open Certificate Directory to
open the default folder, and copy the certificate file exported from the device to this default
directory to strengthen the security. See for details about enabling certificate verification.
• You can log into the device to get the certificate file by web browser.

6. Check Synchronize Time to synchronize the device time with the PC running the client after
adding the device to the client.
7. Optional: Check Import to Group to create a group by the device name, and import all the
channels of the device to this group.
Example
For access control device, its access points, alarm inputs/outputs, and encoding channels (if
exist) will be imported to this group.
8. Click Add.

3.2.2 Add Device by IP Address or Domain Name

If you know the IP address or domain name of the device to add, you can add devices to the client
by specifying the IP address (or domain name), user name, password, etc.
Steps
1. Enter Device Management module.
2. Click Device tab on the top of the right panel.
The added devices are displayed on the right panel.

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3. Click Add to open the Add window, and then select IP/Domain as the adding mode.
4. Enter the required information.
Name
Create a descriptive name for the device. For example, you can use a nickname that can
show the location or feature of the device.
Address
The IP address or domain name of the device.
Port
The devices to add share the same port number. The default value is 8000.
User Name
Enter the device user name. By default, the user name is admin.
Password
Enter the device password.

Caution
The password strength of the device can be automatically checked. We highly recommend
you change the password of your own choosing (using a minimum of 8 characters, including
at least three kinds of following categories: upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product. And we recommend
you change your password regularly, especially in the high security system, changing the
password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
5. Optional: Check Transmission Encryption (TLS) to enable transmission encryption using TLS
(Transport Layer Security) protocol for security purpose.

Note
• This function should be supported by the device.
• If you have enabled Certificate Verification, you should click Open Certificate Directory to
open the default folder, and copy the certificate file exported from the device to this default
directory to strengthen the security. See for details about enabling certificate verification.
• You can log into the device to get the certificate file by web browser.

6. Check Synchronize Time to synchronize the device time with the PC running the client after
adding the device to the client.
7. Optional: Check Import to Group to create a group by the device name, and import all the
channels of the device to this group.

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Example
For access control device, its access points, alarm inputs/outputs, and encoding channels (if
exist) will be imported to this group.
8. Finish adding the device.
- Click Add to add the device and back to the device list page.
- Click Add and New to save the settings and continue to add other device.

3.2.3 Add Devices by IP Segment

If the devices share the same port No., user name and password, and their IP addresses ranges in
the same IP segment, you can add them to the client by specifying the start IP address and the end
IP address, port No., user name, password, etc of the devices.
Steps
1. Enter the Device Management module.
2. Click Device tab on the top of the right panel.
The added devices are displayed on the right panel.
3. Click Add to open the Add window.
4. Select IP Segment as the adding mode.
5. Enter the required information.
Start IP
Enter a start IP address.
End IP
Enter an end IP address in the same network segment with the start IP.
Port
Enter the device port No. The default value is 8000.
User Name
By default, the user name is admin.
Password
Enter the device password.

Caution
The password strength of the device can be automatically checked. We highly recommend
you change the password of your own choosing (using a minimum of 8 characters, including
at least three kinds of following categories: upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product. And we recommend
you change your password regularly, especially in the high security system, changing the
password monthly or weekly can better protect your product.

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Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
6. Optional: Check Transmission Encryption (TLS) to enable transmission encryption using TLS
(Transport Layer Security) protocol for security purpose .

Note
• This function should be supported by the device.
• If you have enabled Certificate Verification, you should click Open Certificate Folder to open
the default folder, and copy the certificate file exported from the device to this default
directory to strengthen the security. See for details about enabling certificate verification.
• You can log into the device to get the certificate file by web browser.

7. Check Synchronize Time to synchronize the device time with the PC running the client after
adding the device to the client.
8. Optional: Check Import to Group to create a group by the device name, and import all the
channels of the device to the group.
9. Finish adding the device.
- Click Add to add the device and back to the device list page.
- Click Add and New to save the settings and continue to add other device.

3.2.4 Add Device by ISUP Account

For access control devices supports ISUP 5.0 protocol, you can add them to the client by ISUP
protocol after entering device ID and key, if you have configured their server addresses, port No.,
and device IDs.
Before You Start
Make sure the devices have connected to the network properly.
Steps
1. Enter Device Management module.
The added devices are displayed on the right panel.
2. Click Add to open the Add window.
3. Select ISUP as the adding mode.
4. Enter the required information.
Device Account
Enter the account name registered on ISUP protocol.
ISUP Key
For ISUP 5.0 devices, enter the ISUP key if you have set it when configuring network center
parameter for the device.

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Note
This function should be supported by the device.
5. Optional: Check Synchronize Time to synchronize the device time with the PC running the client
after adding the device to the client.
6. Optional: Check Import to Group to create a group by the device name, and import all the
channels of the device to the group.
7. Finish adding the device.
- Click Add to add the device and go back to the device list.
- Click Add and New to save the settings and continue to add other device.

Note
Face pictures cannot be applied to devices added by ISUP account except DS-K1T671 series and
DS-K1T331 series.
8. Optional: Perform the following operation(s).
Device Status Click on Operation column to view device status.
Edit Device Click on Operation column to edit the device information, such as
Information device name, device account, and ISUP key.
Check Online User Click on Operation column to check the online users who access
the device, such as user name, user type, user's IP address, and login
time.
Refresh Click on Operation column to get the latest device information.
Delete Device Select one or multiple devices and click Delete to delete the selected
device(s) from the client.

3.2.5 Import Devices in a Batch

You can add multiple devices to the client in a batch by entering the device parameters in a pre-
defined CSV file.
Steps
1. Enter the Device Management module.
2. Click Device tab on the top of the right panel.
3. Click Add to open the Add window, and then select Batch Import as the adding mode.
4. Click Export Template and then save the pre-defined template (CSV file) on your PC.
5. Open the exported template file and enter the required information of the devices to be added
on the corresponding column.

Note
For detailed description of the required fields, refer to the introductions in the template.

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Adding Mode
Enter 0 or 1 or 2.
Address
Edit the address of the device.
Port
Enter the device port number. The default port number is 8000.
User Name
Enter the device user name. By default, the user name is admin.
Password
Enter the device password.

Caution
The password strength of the device can be automatically checked. We highly recommend
you change the password of your own choosing (using a minimum of 8 characters, including
at least three kinds of following categories: upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product. And we recommend
you change your password regularly, especially in the high security system, changing the
password monthly or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
Import to Group
Enter 1 to create a group by the device name. All the channels of the device will be imported
to the corresponding group by default. Enter 0 to disable this function.
6. Click and select the template file.
7. Click Add to import the devices.

3.3 Reset Device Password

If you forgot the password of the detected online devices, you can reset the device password via
the client.
Steps
1. Enter Device Management page.
2. Click Online Device to show the online device area.
All the online devices sharing the same subnet will be displayed in the list.
3. Select the device from the list and click on the Operation column.
4. Reset the device password.

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- Click Generate to pop up the QR Code window and click Download to save the QR code to
your PC. You can also take a photo of the QR code to save it to your phone. Send the picture
to our technical support.

Note
For the following operations for resetting the password, contact our technical support.

Caution
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.

3.4 Upgrade Device Firmware Version

When there is a new firmware version available for the added device, you can upgrade its firmware
version via the client.

Note
• The device should support this function.
• You can configure upgrading mode in System Configuration. See Set General Parameters for
details.

Enter the Device Management module, and then click Device tab to show the device list.
Perform the following operations according to different upgrading modes.

Disable
On the Device for Management panel, if there is a new firmware version available, the status in the
Firmware Upgrade column of the device will turn to Upgradeable.
Select the upgradeable device and click Upgrade to start upgrading the device firmware.

Note
The upgrade progress will show. When the upgrade is completed, the status in the Firmware
Upgrade column of the device will turn to Upgraded.

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Prompt Me If Download and Upgrade

If there is a new firmware version available, a prompt window will pop up. Click Upgrade All to
start downloading and upgrading.
Download and Prompt Me If Upgrade
A dialog will pop up for selecting whether to upgrade after downloading package of new version.
Click Upgrade All to start upgrading the device firmware.

Figure 3-5 Device Upgrade Prompt

Note
After clicking Upgrade All, a prompt will pop up for viewing details. If you are not in Device
Management page, click View Details to jump to Device Management page; if you are in Device
Management page, close the prompt.

Download and Update Automatically

After the client detects the new version of the devices, it will download the new version and
upgrade the new version without noticing the user.
On the device management page, the following updating status will be shown in the Firmware
Update column.
No Available Version
No new firmware version available.
Upgradeable
A new firmware version available.

Note
Move the cursor on to view the current version, latest version, and upgrade content of the
firmware version.
Waiting
The device is waiting for upgrade.
Downloading

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The client is downloading the package of the new firmware version.

Upgrading
The upgrading of the device firmware is going on.
Upgraded
Hover the cursor on Upgraded to show the version after upgrading.
Upgrading Failed
When the upgrade fails, a prompt will pop up for viewing details. If you are not in Device
Management page, click View Details to jump to Device Management page; if you are in Device
Management page, close the prompt. Hover the cursor on Upgrading Failed to show the error
details, and click Upgrade Again to try again.

Figure 3-6 Firmware Upgrade

3.5 Manage Added Devices

After adding devices to device list, you can manage the added devices including editing device
parameters, remote configuration, viewing device status, etc.
Table 3-1 Manage Added Devices
Edit Device Click to edit device information including device name, address, user
name, password, etc.
Delete Device Check one or more devices, and click Delete to delete the selected
devices.
Remote Configuration Click to set remote configuration of the corresponding device. For
details, refer to the user manual of device.
View Device Status Click to view device status, including door No., door status, etc.

Note
For different devices, you will view different information about device
status.

View Online User Click to view the details of online user who access the device,
including user name, user type, IP address and login time.

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Refresh Device Click to refresh and get the latest device information.
Information
Upgrade Device View device status on Firmware Upgrade column, check one or more
upgradable devices, and click Upgrade Device Firmware to upgrade the
selected devices. For details, refer to Upgrade Device Firmware Version .
Get Events from Device Check one device, and click Get Events from Device to synchronize
events. For details, refer to Get Events from Device .

3.6 Group Management

The client provides groups to manage the added resources in different groups. You can group the
resources into different groups according to the resources' locations.
Example
For example, on the 1st floor, there mounted 16 doors, 64 alarm inputs, and 16 alarm outputs. You
can organize these resources into one group (named 1st Floor) for convenient management. You
can control door status, and do some other operations of the devices after managing the resources
by groups.

3.6.1 Group Resources

The client provides two methods of adding a group: customizing a group or creating a group by
device name. After customizing a group, you need to import resources into this group manually.
After creating a group by the device name, the resources of the device will be imported into the
group automatically. You can choose one method to group your resources according to actual
needs.
Steps
1. In the Maintenance and Management area, click Device Management → Group to enter the
group management page.
2. Add a group.
- Customize a Group: Click Add Group and create a name for the new group.
- Create a Group by Device Name: Click Create Group by Device Name and select an added
device to create a new group by the name of the selected device. After creating a group by
the device name, the resources (such as encoding channels, alarm inputs, alarm outputs, and
access points) of the device will be automatically imported to the group.

Note
• Up to 256 groups can be added.
• You can select multiple groups by pressing and holding Shift or Ctrl key on the keyboard.

3. After adding a group, you need to import resources into the group.

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Note
For one resource, it can be added to different groups.
1) Select the type of resources to be imported, and click Import.
2) Select the resources to be imported, and click Import to import all the selected resources
into this group.
4. Optional: After adding a group, perform one of the following operations if needed.
Expand or Fold Click / to expand or fold the resource list in the group.
Resource List
Search Resource Enter the keyword and click to search target resources.
Remove Select resource(s) and click Delete to remove the selected resource(s)
Resource from from the group.
Group
Update Resource You can update all the recourse names in a group or in a channel.
Name • Select a group, and click Update Resource Name to update all the
recourse names in the selected group.
• Select a channel in one group, and update all the resource names in
this channel.

Note
This function should be supported by the device.

3.6.2 Edit Resource Parameters

After importing the resources to the group, you can edit the resource parameters. For access point,
you can edit the access point name. For alarm input, you can edit the alarm input name. Here we
take access point as an example.
Before You Start
Import the resources to group.
Steps
1. Enter the Device Management module.
2. Click Device Management → Group to enter the group management page.
All the added groups are displayed on the left.
3. Select a group on the group list and click Access Point.
The access points imported to the group will display.
4. Click in the Operation column to open the Edit Resource window.
5. Edit the resource name.
6. Click OK to save the new settings.

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Chapter 4 Event Configuration

Event is used to notify security personnel of the particular situation which helps handle the
situation promptly. Event can trigger a series of linkage actions (e.g., audible warning and sending
email ) for notification and event handling. You can enable the event and set linkage action(s) for
the resources added to the client. If the selected events happen, the client will receive event
notifications in real-time and you can check the details and handle the events accordingly.
Access Control Event
The access control events refer to the special events triggered at the access control devices,
doors, card readers, elevators, video intercom devices, etc. For more details, refer to Configure
Client Actions for Access Event and Configure Video Intercom Event .

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Chapter 5 Event Center

The event information (for example, device offline) received by the client displays. In the Event
Center, you can check the detailed information of the real-time and historical events, view the
event linked video, handle the events, and so on.
Before the client can receive the event information from the device, you need to enable the events
of the resource and arm the device first. For details, refer to Event Configuration and Enable
Receiving Event from Devices .

5.1 Enable Receiving Event from Devices

Before the client software can receive event notifications from the device, you need to arm the
device first.
Steps
1. Click → Tool → Device Arming Control to open Device Arming Control page.
All the added devices appear on this page.
2. Optional: If there are to many devices, enter the key words in Filter filed to filter the device(s)
you want.

Note
For the filtered devices, you can click Arm All or Disarm All to enable receiving event of these
devices.
3. In the Auto-Arming column, turn on the switch to enable auto-arming.

Figure 5-1 Arm Device

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After turned on, the device(s) will be armed. And notifications about the events triggered by the
armed device(s) will be automatically sent to the client software in real-time.

5.2 View Real-Time Events

The real-time event information received by the client of the connected resources are displayed.
You can check the real-time event information, including event source, event time, priority, etc.
Before You Start
Enable receiving events from devices before the client can receive event from the device, see
Enable Receiving Event from Devices for details.
Steps
1. Click Event Center → Real-time Event to enter the real-time event page and you can view the
real-time events received by the client.
Event Time
For encoding device, event time is the client time when it receives the event. For other
device types, event time is the time when the event is triggered.
Priority
Priority represents the emergency degree of the event.
2. Filter the events.
Filter by Device Type and (or) Select device type(s) and (or) priorities to filter
Priority events.
Filter by Keywords Enter the keywords to filter the events.
3. Optional: Right-click the table header of the event list to customize the event related items to
be displayed in the event list.
4. Select an event in the event list to view the event details.
5. Optional: Perform the following operations if necessary.
Handle Single Event Click Handle to enter the processing suggestion, and then click OK.

Note
After an event is handled, the Handle button will become Add
Remark. Click Add Remark to add more remarks for this handled
event.

Handle Events in a Select events that need to be processed, and then click Handle in
Batch Batch. Enter the processing suggestion, and then click OK.
Enable/Disable Alarm Click Audio On/Mute to enable/disable the audio of the event.
Audio

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Select the Latest Check Auto-Select Latest Event to select the latest event
Event Automatically automatically and the event information details is displayed.
Clear Events Click Clear to clear the all the events in the event list.
Send Email Select an event and then click Send Email, and the information
details of this event will be sent by email.

Note
You should configure the email parameters first, see Set Email
Parameters for details.

Auto-Play Video Check Auto-Play Video to automatically play video when displaying
event details.
Enlarge Video or • Double click the video image to view video in a larger window.
Picture • Put the cursor on the picture, and click to view picture in a
larger window.
Download Captured Hover the cursor on the captured picture, and click the download
Picture icon on the lower right corner of the picture to download it to the
local PC.
Download Event Hover the cursor on the recorded video, click to download the
Triggered Video video (30s before the event happens) triggered by the event.

5.3 Search Historical Events

You can search and view historical events by setting search conditions such as time, device type,
and priority in the client. For the searched events, you can handle and export them.
Before You Start
Enable receiving events from devices before the client can receive event information from the
device,see Enable Receiving Event from Devices for details.
Steps
1. Click Event Center → Event Search to enter the event search page.
2. Set the filter conditions to display the required events only.
Time
The time when the event starts.
Search by
Device
Search the events by device or the device's resource channels. If searched by device, you
need to set the followings:

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• Include Sub-Node: Search the events of the device and all resource channels.
• Device Type: Select the device from which you want to search events.
Group
Search the events by resource channels in the group.

Note
• For video intercom device, you need to select search scope: All and Locking Log.
• For access control device, you can click Show More to set more conditions: status,
event type, card reader type, person name, card No., and organization.

Priority
The priority including low, medium, high and uncategorized which indicates the emergency
degree of the event.
Event Type
Select one or more event types to be searched from the drop-down list.

Note
You can enter a key word (supports fuzzy search) in the search box to search the target event
type(s).
Status
The handling status of the event.
Search by Keyword
Enter a key word (supports fuzzy search) to quickly search the target historical event(s). For
example, you can enter a person's name to search the events related with this person.
3. Click Search to search the events according the conditions you set.

Figure 5-2 Search Historical Events

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Note
If you have selected Access Control as device type in Step 2, you can view extra information
such as card No., skin-surface temperature, and abnormal temperature (if device supports) in
the searched events.

Figure 5-3 Search Historical Event

4. Optional: Right click the table header of the event list to customize the event related items to
be displayed in the event list.
5. Select an event in the event list to view the event details.
6. Optional: Perform one of the following operations.
Handle Single Handle single event: Select one event that needs to be handled, and
Event then click Handle in the event information details page, and enter the
handling suggestion.

Note
After an event is handled, the Handle button will become Add Remark,
click Add Remark to add more remarks for this handled event.

Batch Handle Handle events in a batch: Select the events which need to be handled,
Events and then click Handle in Batch, and enter the handling suggestion.

Note
After an event is handled, the Handle button will become Add Remark,
click Add Remark to add more remarks for this handled event.

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Auto-Play Video Check Auto-Play Video to automatically play video when displaying
event details.
Enlarge Video or • Double click the video image to view video in a larger window.
Picture • Put the cursor on the picture, and click to view picture in a larger
window.
Send Email Select an event and then click Send Email, and the information details
of this event will be sent by email.

Note
You should configure the email parameters first, see Set Email
Parameters for details.

Export Event Click Export to export the event log or event pictures to the local PC in
Information CSV/Excel file. You can set the saving path manually.
Download Hover the cursor on the captured picture, and click the download icon
Captured Picture on the lower right corner of the picture to download it to the local PC.
Download Event Hover the cursor on the recorded video, click to download the video
Triggered Video (30s before the event happens) triggered by the event.

5.4 Get Events from Device

For some scenarios (e.g., the client cannot start up, access control device has been armed by other
client, etc.), the events received by the client and triggered on access control device are not
consistent. You can get events from device remotely to synchronize the events from device to
Event Center of the client。
Click Device Management → Device , select access control device(s), and click Get Events from
Device .
Synchronize the events by the two ways:
• Online: When the device is online and the device can communicate with client at real time, you
can select Online and set the start time and end time to get the events during this period.
• Import File: If the network is not good or the device cannot communicate with the client at real
time, you can export the event file from the selected device firstly, and import this exported file
on the client later by selecting Import File and entering the password of the encrypted file.

Note
• For data security, you should encrypt the file when exporting on the device. Meanwhile, the
selected access control device should be the one you exported the file from.
• The function should be supported by the device.

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Figure 5-4 Get Events from Device

Note
If you want to get the events related with attendance only, you can also enter Time & Attendance
→ Attendance Statistics → Attendance Records , click Get Events from Device and select Online
or Import File to get the events.

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Chapter 6 Person Management

You can add person information to the system for further operations such as access control, video
intercom, time and attendance, etc. You can manage the added persons such as issuing cards to
them in a batch, importing and exporting person information in a batch, etc.

6.1 Add Organization

You can add an organization and import person information to the organization for effective
management of the persons. You can also add a surbodinate organization for the added one.
Steps
1. Enter Person module.
2. Select a parent organization in the left column and click Add in the upper-left corner to add an
organization.
3. Create a name for the added organization.

Note
Up to 10 levels of organizations can be added.
4. Optional: Perform the following operation(s).
Edit Organization Hover the mouse on an added organization and click to edit its
name.
Delete Hover the mouse on an added organization and click to delete it.
Organization
Note
• The lower-level organizations will be deleted as well if you delete an
organization.
• Make sure there is no person added under the organization, or the
organization cannot be deleted.

Show Persons in Check Show Persons in Sub Organization and select an organization to
Sub Organization show persons in its sub organizations.

6.2 Add Single Person

You can add persons to the client software one by one. The person information contains basic
information, detailed information, profiles, access control information,credentials, custom
information, etc.

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6.2.1 Configure Basic Information

You can add person to the client one by one and configure the person's basic information such as
name, gender, email, phone number, etc.
Steps
1. Enter Person module.

Note
For the first time you enter Person module, a window pops up, and you can set the rules to
generate person ID (letters and numbers supported) when adding person. When getting person
information from device, if there are no person IDs, the person IDs will be generated according
to the rule.
2. Select an organization in the organization list to add the person.
3. Click Add to open the adding person window.
The Person ID will be generated automatically.
4. Enter the basic information including person name, gender, telephone number, email address,
validity period, etc.

Figure 6-1 Configure Basic Information

Note
Once validity period expired, the credentials and access control settings of the person will be
invalid and the person will have no authorization to access the doors\floors. You can click
Extend to extend the person's validity period for 1 month, 3 months, 6 months, or 1 year.
5. Confirm to add the person.
- Click Add to add the person and close the Add Person window.
- Click Add and New to add the person and continue to add other persons.

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6.2.2 Issue a Card to One Person

When adding a person, you can issue a card to him/her as a credential to access the door(s).
Before issuing a card to one person, you need to set the card issuing mode to get the card number.
Except for manually entering the card number, the client also provides the other two modes for
reading the card number: by local mode (via card enrollment station) or by remote mode (via the
card reader of the access control device).

Note
Up to five cards can be issued to one person.

Issue a Card by Entering Card Number

When there is no device (card enrollment station/card reader) available to read card number, you
can issue a card by manually entering card number.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add to enter Add
Person panel.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
3. In the Credential → Card area, click +.

Figure 6-2 Add Card Page

4. Manually enter the card number in the Add page.
5. Click Add.
The card will be issued to the person.

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Issue a Card by Local Mode

If a card enrollment station is available, you can issue a card by local mode. To read the card
number, you should connect the card enrollment station to the PC running the client by USB
interface or COM, and place the card on the card enrollment station.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add to enter Add
Person panel.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
3. In the Credential → Card area, click +.
4. Click Settings to enter the Settings page.
5. Select Local as the card issuing mode.

Figure 6-3 Issue a Card by Local Mode

6. Set other related parameters.

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Card Enrollment Station

Select the model of the connected card enrollment station.

Note
Currently, the supported card enrollment station models include DS-K1F100-D8, DS-K1F100-
M, DS-K1F100-D8E, and DS-K1F180-D8E.
Card Type
This field is only available when the model is DS-K1F100-D8E or DS-K1F180-D8E. Select the
card type as EM card or Mifare card according to the actual card type.
Buzzing
Enable or disable the buzzing when the card number is read successfully.
Card No. Type
Select the type of the card number according to actual needs.
M1 Card Encryption
This field is only available when the model is DS-K1F100-D8, DS-K1F100-D8E, or DS-K1F180-
D8E. If the card is M1 card, then you can enable the M1 Card Encryption function and select
the sector of the card to encrypt.
7. Click OK to confirm the operation.
8. Place the card on the card enrollment station, and click Read to get the card number.
The card number will display in the Card No. field automatically.
9. Click Add.
The card will be issued to the person.

Issue a Card by Remote Mode

Except for issuing a card by local mode, you can also swipe the card on the card reader of the
added access control device to get the card number. This is applicable when the client and the
persons need issuing cards are not in the same location. For example, you can issue cards for
employees in the branch company by remote mode via the client.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add to enter Add
Person panel.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
3. In the Credential → Card area, click +.

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4. Click Settings to enter the Settings page.

5. Select Card Reader as the card issuing mode.

Figure 6-4 Issue a Card by Remote Mode

6. Select an access control device added in the client.
7. Select an added access control device or the enrollment station from the drop-down list.

Note
• If you select access control device, make sure you have armed the devices.
• If you select the enrollment station, you should click Login to set related parameters of the
device including IP address, port No., user name, and password. Also, you should check RF
card type(s) as needed.

8. Click OK to confirm the operation.

9. Place the card on the card reader, and click Read to get the card number.
The card number will display in the Card No. field automatically.
10. Click Add.
The card will be issued to the person.

6.2.3 Upload a Face Photo from Local PC

When adding person, you can upload a face photo stored in local PC to the client as the person's
profile.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
3. Click Add Face in the Basic Information panel.
4. Select Upload.
5. Select a picture from the PC running the client.

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Note
The picture should be in JPG or JPEG format and smaller than 200 KB.
6. Optional: Enable Verify by Device to check whether the facial recognition device managed in
the client can recognize the face in the photo.

Note
This function is hidden or shown according to the device capacity.
7. Confirm to add the person.
- Click Add to add the person and close the Add Person window.
- Click Add and New to add the person and continue to add other persons .

6.2.4 Take a Photo via Client

When adding a person, you can take a photo of the her/him via the client and set this photo as the
person's profile.
Before You Start
Make sure PC running the client has a camera or you have connected other USB camera to the PC.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add to enter Add
Person window.

Note
Enter the person's basic information first. For details, refer to Configure Basic Information .
3. Click Add Face in the Basic Information area.
4. Select Take Photo to enter Take Photo window.
5. Optional: Enable Verify by Device to check whether the captured face photo can meet the
uploading requirements.

Note
This function is hidden or shown according to the device capacity.
6. Take a photo.
1) Face to the camera and make sure your face is in the middle of the collecting window.
2) Click to capture a face photo.
3) Optional: Click to capture again.
4) Click OK to save the captured photo.

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Figure 6-5 Take a Photo via Client

7. Confirm to add the person.
- Click Add to add the person and close the Add Person window.
- Click Add and New to add the person and continue to add other persons.

6.2.5 Collect Face via Access Control Device

When adding person, you can collect the person's face via access control device added to the client
which supports facial recognition function.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
3. Click Add Face in the Basic Information panel.
4. Select Remote Collection.
5. Select an added access control device or the enrollment station from the drop-down list.

Note
If you select the enrollment station, you should click Login to set related parameters of the
device including IP address, port No., user name, and password. Also, you can check Face Anti-
Spoofing and select the liveness level as Low, Medium, or High.

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Face Anti-Spoofing
If you check this function, then the device can detect whether the face to be collected is an
authentic one.
6. Collect face.
1) Face to the camera of the selected access control device and make sure your face is in the
middle of the collecting window.
2) Click to capture a photo.
3) Click OK to save the captured photo.
7. Confirm to add the person.
- Click Add to add the person and close the Add Person window.
- Click Add and New to add the person and continue to add other persons .

6.2.6 Collect Fingerprint via Client

Collecting fingerprints locally means you can collect the fingerprint via the fingerprint recorder
connected directly to the PC running the client. The fingerprints recorded can be used as
credentials of the persons to access the authorized doors.
Before You Start
Connect the fingerprint recorder to the PC running the client.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
3. In the Credential → Fingerprint panel, click +.
4. In the pop-up window, select the collection mode as Local.
5. Select the model of the connected fingerprint recorder.

Note
If the fingerprint recorder is DS-K1F800-F, you can click Settings to select the COM the
fingerprint recorder connects to.
6. Collect the fingerprint.
1) Click Start.
2) Place and lift your fingerprint on the fingerprint recorder to collect the fingerprint.
3) Click Add to save the recorded fingerprint.
7. Confirm to add the person.
- Click Add to add the person and close the Add Person window.
- Click Add and New to add the person and continue to add other persons.

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6.2.7 Collect Fingerprint via Access Control Device

When adding person, you can collect fingerprint information via the access control device's
fingerprint module. The fingerprints recorded can be used as credentials of the persons to access
the authorized doors.
Before You Start
Make sure fingerprint collection is supported by the access control device.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
3. In the Credential → Fingerprint panel, click +.
4. In the pop-up window, select the collection mode as Remote.
5. Select an added access control device or the enrollment station from the drop-down list.

Note
If you select the enrollment station, you should click Login, and set IP address, port No., user
name and password of the device.
6. Collect the fingerprint.
1) Click Start.
2) Place and lift your fingerprint on the fingerprint scanner of the selected access control device
to collect the fingerprint.
3) Click Add to save the recorded fingerprint.
7. Confirm to add the person.
- Click Add to add the person and close the Add Person window.
- Click Add and New to add the person and continue to add other persons .

6.2.8 Configure Access Control Information

When adding a person, you can set her/his access control information, such as binding an access
control group with the person, configuring PIN code, setting the person as a visitor, a blocklist
person, or a super user, etc.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add.
3. In the Access Control area, click to select access group(s) for the person.

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Note
For details, refer to Set Access Group to Assign Access Authorization to Persons .

Figure 6-6 Configure Access Control Information

4. Set a unique PIN code for the person which can be used for access authentication.
- Manually enter a PIN code containing 4 to 8 digits.

Note
Persons' PIN codes cannot be repeated.
- Click Generate to randomly generate an unrepeated PIN code of 6 digits.

Note
If there are repeated PIN codes, a prompt will pop up on the client. The admin can generate
a new PIN code to replace the repeated PIN code and notify related persons.
5. Check the person's operation permissions.
Super User
If the person is set as a super user, he/she will have authorization to access all the doors/
floors and will be exempted from remaining closed restrictions, all anti-passback rules, and
first person authorization.
Extended Door Open Time
Use this function for persons with reduced mobility. When accessing the door, the person
will have more time than others to pass through doors.
For details about setting the door's open duration, refer to Configure Parameters for Door/
Elevator .
Add to Blocklist
Add the person to the blocklist and when the person tries to access doors/floors, an event
will be triggered and sent to the client to notify the security personnel.
Mark as Visitor
If the person is a visitor, you should set the her/his valid times for visit.

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Note
The valid times for visit is between 1 and 100. You can also check No Limit, then there are no
limited times for the visitor to access doors/floors.
Device Operator
For person with device operator role, he/she is authorized to operate on the access control
devices.

Note
The Super User, Extended Door Open Time, Add to Blocklist, and Mark as Visitor functions
cannot be enabled concurrently. For example, if one person is set as super user, you cannot
enable extended door open time for her/him, add her/him to the blocklist, or set her/him as
visitor.
6. Confirm to add the person.
- Click Add to add the person and close the Add Person window.
- Click Add and New to add the person and continue to add other persons.

6.2.9 Customize Person Information

You can customize the person properties which are not pre-defined in the client according to actual
needs, e.g., place of birth. After customizing, when add a person, you can enter the custom
information to make the person information complete.
Steps
1. Enter Person module.
2. Set the fields of custom information.
1) Click Custom Property.
2) Click Add to add a new property.
3) Enter the property name.
4) Click OK.
3. Set the custom information when adding a person.
1) Select an organization in the organization list to add the person and click Add.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
2) In the Custom Information panel, enter the person information.
3) Click Add to add the person and close the Add Person window, or click Add and New to add
the person and continue to add other persons.

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6.2.10 Configure Resident Information

If the person is resident, for video intercom purpose, you need to set the room number for
her/him and bind an indoor station. After bound, you can call this person by calling the indoor
station and perform video intercom with her/him.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
3. In the Resident Information panel, select the indoor station to bind it to the person.

Note
If you select Analog Indoor Station, the Door Station field will display and you are required to
select the door station to communicate with the analog indoor station.
4. Enter the floor No. and room No. of the person.
5. Confirm to add the person.
- Click Add to add the person and close the Add Person window.
- Click Add and New to add the person and continue to add other persons.

6.2.11 Configure Additional Information

When adding person, you can configure the additional information for the person, such as person's
identity type, identity No., country, etc., according to actual needs.
Steps
1. Enter Person module.
2. Select an organization in the organization list to add the person and click Add.

Note
Enter the person's basic information first. For details about configuring person's basic
information, refer to Configure Basic Information .
3. In the Additional Information panel, enter the additional information of the person, including
person's ID type, ID No., job title, etc., according to actual needs.
4. Confirm to add the person.
- Click Add to add the person and close the Add Person window.
- Click Add and New to add the person and continue to add other persons .

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6.3 Import and Export Person Identify Information

You can import the information and pictures of multiple persons to the client software in a batch.
Meanwhile, you can also export the person information and pictures and save them in your PC.

6.3.1 Import Person Information

You can enter the information of multiple persons in a predefined template (CSV/Excel file) to
import the information to the client in a batch.
Steps
1. Enter the Person module.
2. Select an added organization in the list, or click Add in the upper-left corner to add an
organization and then select it.
3. Click Import to open the Import panel.
4. Select Person Information as the importing mode.
5. Click Download Template for Importing Person to download the template.
6. Enter the person information in the downloaded template.

Note
• If the person has multiple cards, separate the card No. with semicolon.
• Items with asterisk are required.
• By default, the Hire Date is the current date.

7. Click to select the CSV/Excel file with person information from local PC.
8. Click Import to start importing.

Note
• If a person No. already exists in the client's database, delete the existing information before
importing.
• You can import information of no more than 2,000 persons.

6.3.2 Import Person Pictures

After importing face pictures for the added persons to the client, the persons in the pictures can be
identified by an added face recognition terminal. You can either import person pictures one by
one, or import multiple pictures at a time according to your need.
Before You Start
Be sure to have imported person information to the client beforehand.
Steps
1. Enter the Person module.

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2. Select an added organization in the list, or click Add in the upper-left corner to add an
organization and then select it.
3. Click Import to open the Import panel and check Face.
4. Optional: Enable Verify by Device to check whether face recognition device managed in the
client can recognize the face in the photo.
5. Click to select a face picture file.

Note
• The (folder of) face pictures should be in ZIP format.
• Each picture file should be in JPG format and should be no larger than 200 KB.
• Each picture file should be named as "Person ID_Name". The Person ID should be the same
with that of the imported person information.

6. Click Import to start importing.

The importing progress and result will be displayed.

6.3.3 Export Person Information

You can export the added persons' information to local PC as a CSV/Excel file.
Before You Start
Make sure you have added persons to an organization.
Steps
1. Enter the Person module.
2. Optional: Select an organization in the list.

Note
All persons' information will be exported if you do not select any organization.
3. Click Export to open the Export panel.
4. Check Person Information as the content to export.
5. Check desired items to export.
6. Click Export to save the exported file in CSV/Excel file on your PC.

6.3.4 Export Person Pictures

You can export face picture file of the added persons and save in your PC.
Before You Start
Make sure you have added persons and their face pictures to an organization.
Steps
1. Enter the Person module.
2. Optional: Select an organization in the list.

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Note
All persons' face pictures will be exported if you do not select any organization.
3. Click Export to open the Export panel and check Face as the content to export.
4. Click Export to start exporting.

Note
• The exported file is in ZIP format.
• The exported face picture is named as "Person ID_Name_0" ("0" is for a full-frontal face).

6.4 Get Person Information from Access Control Device

If the added access control device has been configured with person information (including person
details, fingerprint, and issued card information), you can get the person information from the
device and import them to the client for further operations.
Steps

Note
• If the person name stored in the device is empty, the person name will be filled with the issued
card No. after importing to the client.
• The gender of the persons will be Male by default.
• If the card number or person ID (employee ID) stored on the device already exists in the client
database, the person with this card number or person ID will not be imported to the client.

1. Enter Person module.

2. Select an organization to import the persons.
3. Click Get from Device.
4. Select an added access control device or the enrollment station from the drop-down list.

Note
If you select the enrollment station, you should click Login, and set IP address, port No., user
name and password of the device.
5. Click Import to start importing the person information to the client.

Note
Up to 2,000 persons and 5,000 cards can be imported.
The person information, including person details, person's fingerprint information (if
configured), and the linked cards (if configured), will be imported to the selected organization.

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6.5 Move Persons to Another Organization

You can move the added persons to another organization if you need.
Before You Start
• Make sure you have added at least two organizations.
• Make sure you have imported person information.
Steps
1. Enter Person module.
2. Select an organization in the left panel.
The persons under the organization will be displayed in the right panel.
3. Select the person to move.
4. Click Change Organization.
5. Select the organization to move persons to.
6. Click OK.

6.6 Issue Cards to Persons in Batch

The client provides a convenient way to issue cards to multiple persons in a batch.
Steps
1. Enter Person module.
2. Click Batch Issue Cards.
All the added persons with no card issued will be displayed in the right panel.
3. Optional: Enter key words (name or person ID) in the input box to filter the person(s) that need
issuing cards.
4. Optional: Click Settings to set the card issuing parameters. For details, refer to Issue a Card to
One Person .
5. Click Initialize to initialize the card enrollment station or card reader to make it ready for issuing
cards.
6. Click the Card No. column and enter the card number.
- Place the card on the card enrollment station.
- Swipe the card on the card reader.
- Manually enter the card number and press the Enter key.
The person(s) in the list will be issued with card(s).

6.7 Report Card Loss

If the person lost his/her card, you can report the card loss so that the card's related access
authorization will be inactive.

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Steps
1. Enter Person module.
2. Select the person you want to report card loss for and click Edit to open the Edit Person
window.
3. In the Credential → Card panel, click on the added card to set this card as lost card.
After reporting card loss, the access authorization of this card will be invalid and inactive. Other
person who gets this card cannot access the doors by swiping this lost card.
4. Optional: If the lost card is found, you can click to cancel the loss.
After cancelling card loss, the access authorization of the person will be valid and active.
5. If the lost card is added in one access group and the access group is applied to the device
already, after reporting card loss or cancelling card loss, a window will pop up to notify you to
apply the changes to the device. After applying to device, these changes can take effect on the
device.

6.8 View Resource Statistics

After applying persons and access control credentials (including faces, cards, and fingerprints) to
device, you can view resource statistics on client and on device to know whether the resources
have been successfully applied.
You have applied persons and credentials to device. For details, refer to Set Access Group to Assign
Access Authorization to Persons .
Click Person Management → Resource Statistics to enter Resource Statistics window.

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Figure 6-7 Overview on Client

In Overview on Device area, select a device from drop-down list, and click Counting to view device
resources including persons, faces, cards, and fingerprints. By comparing resources on client and
that on device, you can know whether the client resources have been applied to device.

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Figure 6-8 Client Resources Applied to Device

Note
This function should be supported by device. If the device does not support face or fingerprint, a
prompt will pop up on the bottom right corner of the PC desktop.

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Chapter 7 Access Control

The Access Control module is applicable to access control devices and video intercom device. It
provides multiple functionalities, including access group configuration, video intercom, and other
advanced functions.

Note
For the user with access control module permissions, the user can enter the Access Control
module and configure the access control settings. For setting the user permission of Access Control
module, refer to Add User .

7.1 Flow Chart

Figure 7-1 Flow Chart of Access Control

• Add Access Control Device: You can add access control devices on the client. For more details,
refer to Add Device .
• Group Access Points: You can group the added access points into groups for convenient
management. For more details, refer to Group Management .
• Add Organization: You can add an organization and import person information to the
organization for managing persons. For more details, refer to Add Organization .

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• Configure Schedule and Template: You can configure the template including holiday and week
schedule. For more details, refer to Configure Schedule and Template .
• Set Access Group and Access Authority You can set an access group to define which person(s)
can get access to which door(s) and then apply the access group to the access control device to
take effect. For more details, refer to Set Access Group to Assign Access Authorization to
Persons .
• Configure Device Parameters: You can configure parameters for the access control device,
including device time, linkage settings, maintenance settings, etc. For more details, refer to .
• Configure Remaining Open/Closed You can set the status of the door as open or closed and set
the elevator controller as free and controlled. For more details, refer to Configure Remaining
Open/Closed .
• Configure Card Reader Authentication Mode: You can set the passing rules for the card reader
of the access control device according to your actual needs. For more details, refer to Configure
Card Reader Authentication Mode and Schedule .
• Configure Individual Authentication Mode: You can set the passing rules for person to the
specified the access control device according to your actual needs. For more details, refer to
Configure Person Authentication Mode .
• Configure Other Parameters: You can set parameters for access control devices such as network
parameters, capture parameters, RS-485 parameters, Wiegand parameters, etc. For more details,
refer to Configure Other Parameters .
• Configure Linkage Actions: You can configure linkage action for access control, so that the
events can trigger a series of linkage actions to notify the security personnel. For more details,
refer to Configure Linkage Actions for Access Control .
• Door/Elevator Control: You can view the real-time status of the doors or elevators managed by
the added access control device. For more details, refer to Door/Elevator Control .

7.2 Configure Schedule and Template

You can configure the template including holiday and week schedule. After setting the template,
you can adopt the configured template to access groups when setting the access groups, so that
the access group will take effect in the time durations of the template.

Note
For access group settings, refer to Set Access Group to Assign Access Authorization to Persons .

7.2.1 Add Holiday

You can create holidays and set the days in the holidays, including start date, end date, and holiday
duration in one day.

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Steps

Note
You can add up to 64 holidays in the software system.
1. Click Access Control → Schedule → Holiday to enter the Holiday page.
2. Click Add on the left panel.
3. Create a name for the holiday.
4. Optional: Enter the descriptions or some notifications of this holiday in the Remark box.
5. Add a holiday period to the holiday list and configure the holiday duration.

Note
Up to 16 holiday periods can be added to one holiday.
1) Click Add in the Holiday List field.
2) Drag the cursor to draw the time duration, which means in that duration of time, the
configured access group is activated.

Note
Up to 8 time durations can be set to one holiday period.
3) Optional: Perform the following operations to edit the time durations.
• Move the cursor to the time duration and drag the time duration on the timeline bar to
the desired position when the cursor turns to .
• Click the time duration and directly edit the start/end time in the appeared dialog.
• Move the cursor to the start or the end of time duration and drag to lengthen or shorten
the time duration when the cursor turns to .
4) Optional: Select the time duration(s) that need to be deleted, and then click in the
Operation column to delete the selected time duration(s).
5) Optional: Click in the Operation column to clear all the time duration(s) in the time bar.
6) Optional: Click in the Operation column to delete this added holiday period from the
holiday list.
6. Click Save.

7.2.2 Add Template

Template includes week schedule and holiday. You can set week schedule and assign the time
duration of access authorization for different person or group. You can also select the added
holiday(s) for the template.
Steps

Note
You can add up to 255 templates in the software system.

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1. Click Access Control → Schedule → Template to enter the Template page.

Note
There are two default templates: All-Day Authorized and All-Day Denied, and they cannot be
edited or deleted.
All-Day Authorized
The access authorization is valid in each day of the week and it has no holiday.
All-Day Denied
The access authorization is invalid in each day of the week and it has no holiday.

2. Click Add on the left panel to create a new template.

3. Create a name for the template.
4. Enter the descriptions or some notification of this template in the Remark box.
5. Edit the week schedule to apply it to the template.
1) Click Week Schedule tab on the lower panel.
2) Select a day of the week and draw time duration(s) on the timeline bar.

Note
Up to 8 time duration(s) can be set for each day in the week schedule.
3) Optional: Perform the following operations to edit the time durations.
• Move the cursor to the time duration and drag the time duration on the timeline bar to
the desired position when the cursor turns to .
• Click the time duration and directly edit the start/end time in the appeared dialog.
• Move the cursor to the start or the end of time duration and drag to lengthen or shorten
the time duration when the cursor turns to .
4) Repeat the two steps above to draw more time durations on the other days of the week.
6. Add a holiday to apply it to the template.

Note
Up to 4 holidays can be added to one template.
1) Click Holiday tab.
2) Select a holiday in the left list and it will be added to the selected list on the right panel.
3) Optional: Click Add to add a new holiday.

Note
For details about adding a holiday, refer to Add Holiday .
4) Optional: Select a selected holiday in the right list and click to remove the selected one,
or click Clear to clear all the selected holiday(s) in the right list.
7. Click Save to save the settings and finish adding the template.

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7.3 Set Access Group to Assign Access Authorization to Persons

After adding the person and configuring the person's credentials, you can create the access groups
to define which person(s) can get access to which door(s) and then apply the access group to the
access control device to take effect.
Before You Start
• Add person to the client.
• Add access control device to the client and group access points. For details, refer to Group
Management .
• Add template.
Steps
When the access group settings are changed, you need to apply the access groups to the devices
again to take effect. The access group changes include changes of template, access group settings,
person's access group settings, and related person details (including card number, fingerprint, face
picture, linkage between card number and fingerprint, linkage between card number and
fingerprint, card password, card effective period, etc).
1. Click Access Control → Authorization → Access Group to enter the Access Group interface.
2. Click Add to open the Add window.
3. In the Name text field, create a name for the access group as you want.
4. Select a template for the access group.

Note
You should configure the template before access group settings. Refer to Configure Schedule
and Template for details.
5. In the left list of the Select Person field, select person(s) to assign access authority.
6. In the left list of the Select Access Point field, select door(s), door station(s) or floor(s) for the
selected persons to access.
7. Click Save.
You can view the selected person(s) and the selected access point(s) on the right side of the
interface.

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Figure 7-2 Display the Selected Person(s) and Access Point(s)

8. After adding the access groups, you need to apply them to the access control device to take
effect.
1) Select the access group(s) to apply to the access control device.
2) Click Apply All to Devices start applying all the selected access group(s) to the access control
device or door station.
3) Click Apply All to Devices or Apply Changes to Devices.
Apply All to Devices
This operation will clear all the existed access groups of the selected devices and then
apply the new access group to the device.
Apply Changes to Devices
This operation will not clear the existed access groups of the selected devices and only
apply the changed part of the selected access group(s) to the device(s).
4) View the applying status in the Status column or click Applying Status to view all the applied
access group(s).

Note
You can check Display Failure Only to filter the applying results.
The selected persons in the applied access groups will have the authorization to enter/exit the
selected doors/door stations with their linked card(s) or fingerprints.
9. Optional: Click to edit the access group if necessary.

Note
If you change the persons' access information or other related information, you will view the
promptAccess Group to Be Applied on the right corner of the client.

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You can click the prompt to apply the changed data to the device. You can select either Apply
Now or Apply Later.

Figure 7-4 Data Synchronization

7.4 Search Access Group

After setting access group and assigning access authority to persons, you can search the access
group that the person belongs to and view other related information including credential No.,
credential type, applying status, etc.

Note
Make sure you have set access group to assign access authorization to designed persons and
applied it. For details, refer to Set Access Group to Assign Access Authorization to Persons .

Click Access Control → Authorization → Search . Select a device name, and set search condition
(including person name and applying status, optional), and then click Search.
You can view the access group that the searched person belongs to and other information
including the credential type, door name, credential No., applying status, remark, etc.

Figure 7-5 Search Access Group

7.5 Configure Advanced Functions

You can configure the advanced functions of access control to meet some special requirements in
different scene, such as multi-factor authentication, anti-passback, etc.

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Note
• For the card related functions(the type of access control card/multi-factor authentication), only
the card(s) with access group applied will be listed when adding cards.
• The advanced functions should be supported by the device.
• Hover the cursor on the Advanced Function, and then Click to customize the advanced
function(s) to be displayed.

7.5.1 Configure Device Parameters

After adding the access control device, you can configure the parameters of access control device
(access controller), access control points (door or floor), alarm inputs, alarm outputs, card readers
and lane controller.

Configure Parameters for Access Control Device

After adding the access control device, you can configure its parameters, including overlaying user
information on picture, uploading pictures after capturing, saving captured pictures, etc.
Before You Start
Add access control device to the client.
Steps
1. Click Access Control → Advanced Function → Device Parameter .

Note
If you can not find Device Parameter in the Advanced Function list, hover the cursor on the
Advanced Function, and then Click to select the Device Parameter to be displayed.
2. Select an access device to show its parameters on the right page.
3. Turn the switch to ON to enable the corresponding functions.

Note
• The displayed parameters may vary for different access control devices.
• Some of the following parameters are not listed in the Basic Information page, click More to
edit the parameters.

RS-485 Comm. Redundancy

You should enable this function if you wire the RS-485 card reader to the access control
device redundantly.
Display Detected Face
Display face picture when authenticating.
Display Card Number

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Display the card information when authenticating.

Display Person Information
Display the person information when authenticating.
Overlay Person Info. on Picture
Display the person information on the captured picture.
Voice Prompt
If you enable this function, the voice prompt is enabled in the device. You can hear the voice
prompt when operating in the device.
Upload Pic. After Linked Capture
Upload the pictures captured by linked camera to the system automatically.
Save Pic. After Linked Capture
If you enable this function, you can save the picture captured by linked camera to the device.
Press Key to Enter Card Number
If you enable this function, you can input the card No. by pressing the key.
Wi-Fi Probe
If you enable this function, the device can probe the surrounding communication devices'
MAC address and upload the MAC address to the system. If the MAC address match the
specified MAC address, the system can trigger some linkage actions.
3G/4G
If you enable this function, the device can communicate in 3G/4G network.
NFC Anti-Cloning
If you enable this function, you cannot use the cloned card for authentication and further
enhance security.
4. Click OK.
5. Optional: Click Copy to, and then select the access control device(s) to copy the parameters in
the page to the selected device(s).

Configure Parameters for Door/Elevator

After adding the access control device, you can configure its access point (door or floor)
parameters.
Before You Start
Add access control device to the client.
Steps
1. Click Access Control → Advanced Function → Device Parameter .
2. Select an access control device on the left panel, and then click to show the doors or floors of
the selected device.

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3. Select a door or floor to show its parameters on the right page.

4. Edit the door or floor parameters.

Note
• The displayed parameters may vary for different access control devices.
• Some of the following parameters are not listed in the Basic Information page, click More to
edit the parameters.

Name
Edit the card reader name as desired.
Door Contact
You can set the door sensor as remaining closed or remaining open. Usually, it is remaining
closed.
Exit Button Type
You can set the exit button as remaining closed or remaining open. Usually, it is remaining
open.
Door Locked Time
After swiping the normal card and relay action, the timer for locking the door starts working.
Extended Open Duration
The door contact can be enabled with appropriate delay after person with extended accesss
needs swipes her/his card.
Door Left Open Timeout Alarm
The alarm can be triggered if the door has not been closed in a configured time period. If it is
set as 0, no alarm will be triggered.
Lock Door when Door Closed
The door can be locked once it is closed even if the Door Locked Time is not reached.
Duress Code
The door can open by inputting the duress code when there is duress. At the same time, the
client can report the duress event.
Super Password
The specific person can open the door by inputting the super password.
Dismiss Code
Create a dismiss code which can be used to stop the buzzer of the card reader (by entering
the dismiss code on the keypad).

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Note
• The duress code, super code, and dismiss code should be different.
• The duress code, super password, and the dismiss code should be different from the
authentication password.
• The length of duress code, super password, and the dismiss code is according the device,
usually it should contains 4 to 8 digits.

5. Click OK.
6. Optional: Click Copy to , and then select the door/floor(s) to copy the parameters in the page to
the selected doors/floor(s).

Note
The door or floor's status duration settings will be copied to the selected door/floor(s) as well.

Configure Parameters for Card Reader

After adding the access control device, you can configure its card reader parameters.
Before You Start
Add access control device to the client.
Steps
1. Click Access Control → Advanced Function → Device Parameter .
2. In the device list on the left, click to expand the door, select a card reader and you can edit
the card reader's parameters on the right.
3. Edit the card reader basic parameters in the Basic Information page.

Note
• The displayed parameters may vary for different access control devices. There are part of
parameters listed as follows. Refer to the user manual of the device for more details.
• Some of the following parameters are not listed in the Basic Information page, click More to
edit the parameters.

Name
Edit the card reader name as desired.
OK LED Polarity/Error LED Polarity/Buzzer Polarity
Set OK LED Polarity/Error LED Polarity/Buzzer LED Polarity of main board according to the
card reader parameters. Generally, adopts the default settings.
Minimum Card Swiping Interval
If the interval between card swiping of the same card is less than the set value, the card
swiping is invalid. You can set it as 0 to 255.

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Max. Interval When Entering PWD

When you inputting the password on the card reader, if the interval between pressing two
digits is larger than the set value, the digits you pressed before will be cleared automatically.
Alarm of Max. Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.
Max. Times of Card Failure
Set the max. failure attempts of reading card.
Tampering Detection
Enable the anti-tamper detection for the card reader.
Communicate with Controller Every
When the access control device cannot connect with the card reader for longer than the set
time, the card reader will turn offline automatically.
Buzzing Time
Set the card reader buzzing time. The available time ranges from 0 to 5,999s. 0 represents
continuous buzzing.
Card Reader Type/Card Reader Description
Get card reader type and description. They are read-only.
Fingerprint Recognition Level
Select the fingerprint recognition level in the drop-down list.
Default Card Reader Authentication Mode
View the default card reader authentication mode.
Fingerprint Capacity
View the maximum number of available fingerprints.
Existing Fingerprint Number
View the number of existed fingerprints in the device.
Score
The device will score the captured picture according to the yaw angle, pitch angle, and
pupillary distance. If the score is less than the configured value, face recognition will be
failed.
Face Recognition Timeout Value
If the recognition time is more than the configured time, the device will remind you.
Face Recognition Interval
The time interval between two continuous face recognitions when authenticating. By default,
it is 2s.
Face 1:1 Matching Threshold

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Set the matching threshold when authenticating via 1:1 matching mode. The larger the
value, the smaller the false accept rate and the larger the false rejection rate when
authentication.
1:N Security Level
Set the matching security level when authenticating via 1:N matching mode. The larger the
value, the smaller the false accept rate and the larger the false rejection rate when
authentication.
Live Face Detection
Enable or disable the live face detection function. If enabling the function, the device can
recognize whether the person is a live one or not.
Live Face Detection Security Level
After enabling Live Face Detection function, you can set the matching security level when
performing live face authentication.
Max. Failed Attempts for Face Auth.
Set the maximum live face detection failed attempts. The system will lock the user's face for
5 minutes if the live face detection is failed for more than the configured attempts. The same
user cannot authenticate via the fake face within 5 minutes. Within the 5 minutes, the user
can authenticate via the real face twice continuously to unlock.
Lock Authentication Failed Face
After enabling the Live Face Detection function, the system will lock the user's face for 5
minutes if the live face detection is failed for more than the configured attempts. The same
user cannot authenticate via the fake face within 5 minutes. Within the 5 minutes, the user
can authenticate via the real face twice continuously to unlock.
Application Mode
You can select indoor or others application modes according to actual environment.
4. Click OK.
5. Optional: Click Copy to, and then select the card reader(s) to copy the parameters in the page
to the selected card reader(s).

Configure Parameters for Alarm Input

After adding the access control device, you can configure the parameters for its alarm inputs.
Before You Start
Add access control device to the client, and make sure the device supports alarm input.
Steps

Note
If the alarm input is armed, you cannot edit its parameters. Disarm it first.

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1. Click Access Control → Advanced Function → Device Parameter .

2. In the device list on the left, click to expand the door, select an alarm input and you can edit
the alarm input's parameters on the right.
3. Set the alarm input parameters.
Name
Edit the alarm input name as desired.
Detector Type
The detector type of the alarm input.
Zone Type
Set the zone type for the alarm input.
Sensitivity
Only when the duration of signal detected by the detector reaches the setting time, the
alarm input is triggered. For example, you have set the sensitivity as 10ms, only when the
duration of signal detected by the detector reach 10ms, this alarm input is triggered.
Trigger Alarm Output
Select the alarm output(s) to be triggered.
4. Click OK.
5. Optional: Click the switch on the upper-right corner to arm or disarm the alarm input.

Configure Parameters for Alarm Output

After adding the access control device, if the device links to alarm outputs, you can configure the
parameters.
Before You Start
Add access control device to the client, and make sure the device supports alarm output.
Steps
1. Click Access Control → Advanced Function → Device Parameter to enter access control
parameter configuration page.
2. In the device list on the left, click to expand the door, select an alarm input and you can edit
the alarm input's parameters on the right.
3. Set the alarm output parameters.
Name
Edit the card reader name as desired.
Alarm Output Active Time
How long the alarm output will last after triggered.
4. Click OK.
5. Optional: Set the switch on the upper right corner to ON to trigger the alarm output.

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Configure Parameters for Lane Controller

After adding the lane controller to the client, you can configure its parameters for passing through
the lane.
Before You Start
Add access control device to the client.
Steps
1. Click Access Control → Advanced Function → Device Parameter to enter Parameter Settings
page.
2. In the device list on the left, select a lane controller and you can edit the lane controller's
parameters on the right.
3. Edit the parameters.
Passing Mode
Select the controller which will control the barrier status of the device.
• If you select According to Lane Controller's DIP Settings, the device will follow the lane
controller's DIP settings to control the barrier. The settings on the software will be invalid.
• If you select According to Main Controller's Settings, the device will follow the settings of
the software to control the barrier. The DIP settings of the lane controller will be invalid.
Free Passing Authentication
If you enable this function, when both entrance and exit's barrier mode is Remain Open, the
pedestrians should authenticate each time passing through the lane. Or an alarm will be
triggered.
Opening/Closing Barrier Speed
Set the barrier's opening and closing speed. You can select from 1 to 10. The greater the
value, the faster the speed.

Note
The recommended value is 6.
Audible Prompt Duration
Set how long the audio will last, which is played when an alarm is triggered .

Note
0 refers to the alarm audio will be played until the alarm is ended.
Temperature Unit
Select the temperature unit that displayed in the device status.
4. Click OK.

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7.5.2 Configure Remaining Open/Closed

You can set the status of the door as open or closed and set the elevator controller as free and
controlled. For example, you can set the door remaining closed in the holiday, and set the door
remaining open in the specified period of the work day.
Before You Start
Add the access control devices to the system.
Steps
1. Click Access Control → Advanced Function → Remain Open/Closed to enter the Remain Open/
Closed page.
2. Select the door or elevator controller that need to be configured on the left panel.
3. To set the door or elevator controller status during the work day, click the Week Schedule and
perform the following operations.
1) For door, click Remain Open or Remain Closed.
2) For elevator controller, click Free or Controlled.
3) Drag the cursor to draw the time duration, which means in that duration of time, the
configured access group is activated.

Note
Up to 8 time durations can be set to each day in the week schedule.
4) Optional: Perform the following operations to edit the time durations.
• Move the cursor to the time duration and drag the time duration on the timeline bar to
the desired position when the cursor turns to .
• Click the time duration and directly edit the start/end time in the appeared dialog.
• Move the cursor to the start or the end of time duration and drag to lengthen or shorten
the time duration when the cursor turns to .
5) Click Save.
Related Operations
Copy to Whole Select one duration on the time bar, click Copy to Whole Week to copy
Week all the duration settings on this time bar to other week days.
Delete Selected Select one duration on the time bar, click Delete Selected to delete this
duration.
Clear Click Clear to clear all the duration settings in the week schedule.
4. To set the door status during the holiday, click the Holiday and perform the following
operations.
1) Click Remain Open or Remain Closed.
2) Click Add.
3) Enter the start date and end date.
4) Drag the cursor to draw the time duration, which means in that duration of time, the
configured access group is activated.

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Note
Up to 8 time durations can be set to one holiday period.
5) Perform the following operations to edit the time durations.
• Move the cursor to the time duration and drag the time duration on the timeline bar to
the desired position when the cursor turns to .
• Click the time duration and directly edit the start/end time in the appeared dialog.
• Move the cursor to the start or the end of time duration and drag to lengthen or shorten
the time duration when the cursor turns to .
6) Optional: Select the time duration(s) that need to be deleted, and then click in the
Operation column to delete the selected time duration(s).
7) Optional: Click in the Operation column to clear all the time duration(s) in the time bar.
8) Optional: Click in the Operation column to delete this added holiday period from the
holiday list.
9) Click Save.
5. Optional: Click Copy to to copy the door status settings of this door to other door(s).

7.5.3 Configure Multi-Factor Authentication

You can manage the persons by group and set the authentication for multiple persons of one
access control point (door).
Before You Start
Set access group and apply the access group to the access control device. For details, refer to Set
Access Group to Assign Access Authorization to Persons .
Perform this task when you want to set authentications for multiple cards of one access control
point (door).
Steps
1. Click Access Control → Advanced Function → Multi-Factor Auth .
2. Select an access control device in device list on the left panel.
3. Add a person/card group for the access control device.
1) Click Add on the right panel.
2) Create a name for the group as desired.
3) Specify the start time and end time of the effective period for the person/card group.
4) Select members(s) and card(s) in the Available list, and the selected member(s) and card(s)
will be added to the Selected list.

Note
Make sure you have issue card to the person.
Make sure you have set access group and apply the access group to the access control device
successfully.
5) Click Save.
6) Optional: Select the person/card group(s), and then click Delete to delete it(them).

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7) Optional: Select the person/card group(s), and then click Apply to re-apply access group that
failed to be applied previously to the access control device.
4. Select an access control point (door) of selected device on the left panel.
5. Enter the maximum interval when entering password.
6. Add an authentication group for the selected access control point.
1) Click Add on the Authentication Groups panel.
2) Select a configured template as the authentication template from the drop-down list.

Note
For setting the template, refer to Configure Schedule and Template .
3) Select the authentication type as Local Authentication, Local Authentication and Remotely
Open Door, or Local Authentication and Super Password from the drop-down list.
Local Authentication
Authentication by the access control device.
Local Authentication and Remotely Open Door
Authentication by the access control device and by the client. When the person swipes
the card on the device, a window will pop up. You can unlock the door via the client.

Figure 7-6 Remotely Open Door

Note
You can check Offline Authentication to enable the super password authentication when
the access control device is disconnected with the client.
Local Authentication and Super Password
Authentication by the access control device and by the super password.
4) Select the added person/card group in the left list below and it will be added to the Selected
list on the right as the authentication group.
5) Click the added authentication group in the right list to set authentication times in the Auth
Times column.

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Note
• The authentication times should be larger than 0 and smaller than the added personnel
quantity in the personnel group.
• The maximum value of authentication times is 16.
6) Click Save.

Note
• For each access control point (door), up to four authentication groups can be added.
• For the authentication group of which authentication type is Local Authentication, up to 8
person/card groups can be added to the authentication group.
• For the authentication group of which authentication type is Local Authentication and Super
Password or Local Authentication and Remotely Open Door, up to 7 person/card groups can
be added to the authentication group.

7. Click Save.

7.5.4 Configure Custom Wiegand Rule

Based on the knowledge of uploading rule for the third party Wiegand, you can set multiple
customized Wiegand rules to communicate between the device and the third party card readers.
Before You Start
Wire the third party card readers to the device.
Steps

Note
• By default, the device disables the custom wiegand function. If the device enables the custom
Wiegand function, all wiegand interfaces in the device will use the customized wiegand protocol.
• Up to 5 custom Wiegands can be set.
• For details about the custom Wiegand, see Custom Wiegand Rule Descriptions .

1. Click Access Control → Advanced Function → Custom Wiegand to enter the Custom Wiegand
page.
2. Select a custom Wiegand on the left.
3. Create a Wiegand name.

Note
Up to 32 characters are allowed in the custom Wiegand name.
4. Click Select Device to select the access control device for setting the custom wiegand.
5. Set the parity mode according to the property of the third party card reader.

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Note
• Up to 80 bits are allowed in the total length.
• The odd parity start bit, the odd parity length, the even parity start bit and the even parity
length range from 1 to 80 bit.
• The start bit of the card ID, the manufacturer code, the site code, and the OEM should range
from 1 to 80 bit.

6. Set output transformation rule.

1) Click Set Rule to open the Set Output Transformation Rules window.

Figure 7-7 Set Output Transformation Rule

2) Select rules on the left list.
The selected rules will be added to the right list.
3) Optional: Drag the rules to change the rule order.
4) Click OK.
5) In the Custom Wiegand tab, set the rule's start bit, length, and the decimal digit.
7. Click Save.

7.5.5 Configure Card Reader Authentication Mode and Schedule

You can set the passing rules for the card reader of the access control device according to your
actual needs.

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Steps
1. Click Access Control → Advanced Function → Authentication to enter the authentication mode
configuration page.
2. Select a card reader on the left to configure.
3. Set card reader authentication mode.
1) Click Configuration.

Figure 7-8 Select Card Reader Authentication Mode

Note
PIN refers to the PIN code set to open the door. Refer to Configure Access Control
Information .
2) Check the modes in the Available Mode list and they will be added to the selected modes
list.
3) Click OK.
After selecting the modes, the selected modes will display as icons with different color.
4. Click the icon to select a card reader authentication mode, and drag the cursor to draw a color
bar on the schedule, which means in that period of time, the card reader authentication is valid.
5. Repeat the above step to set other time periods.

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Figure 7-9 Set Authentication Modes for Card Readers

6. Optional: Select a configured day and click Copy to Week to copy the same settings to the
whole week.
7. Optional: Click Copy to to copy the settings to other card readers.
8. Click Save.

7.5.6 Configure Person Authentication Mode

You can set the passing rules for person to the specified the access control device according to your
actual needs.
Before You Start
• Add access control device to the client, and make sure the access control device support the
function of person authentication.
• Add person and assign access authorization to designed person. For details, refer to Person
Management and Set Access Group to Assign Access Authorization to Persons .
Steps
1. Click Access Control → Advanced Function → Authentication .
2. Select an access control device (support the function of person authentication) on the left panel
to enter the person Authentication Mode page.
3. Click Add to enter the Add window.
4. Select the person(s) need to be configured on the left panel.
The selected person(s) will be added to the right panel.
5. Select the authentication mode on the drop-down list of Authentication Mode.
6. Click OK.

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Figure 7-10 Set Authentication Modes for Persons

7. Optional: Select person(s) on the Person Authentication mode page, and then click Apply to
apply the person authentication mode to the device.

Note
Person authentication has higher priority than other authentication mode. When the access
control device has been configured person authentication mode, the person should
authenticate on this device via person authentication mode.

7.5.7 Configure Relay for Elevator Controller

For elevator controller, you can manage the relationship between the floor and the relay and
configure the floor's relay type. Different relay type can implement different functions. By
configuring the relationship between the floor and the relay, you can assign different functions to
the elevator and control the elevator.

Configure Relationship between Relay and Floor

You can assign different relay types to the target floors, and each floor can be assigned with 3 relay
types. By this way, you can call the elevator, and assign the operations for different floors.
Before You Start
Add the elevator controller to the client.
Steps
1. Click Access Control → Advanced Function → Elevator Configuration to enter the Relay Settings
page.
2. Select an elevator controller on the left.
3. Select an unconfigured relay in the Unconfigured Relay panel on the right.
There are three types of relay available.
Button

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Control the validity for buttons of each floor.

Note
represents button relay.
Call Elevator
Control to call the elevator to go to the specified floor by indoor station or outdoor station.

Note
represents the call elevator relay.
Auto
Control to press the button when the user swipes card inside the elevator. The button of the
floor will be pressed automatically according to the user's permission.

Note
represents the auto button relay.
Example
Take the following picture as an example. In the number 1-2, 1 represents the distributed
elevator controller number, 2 represents the relay, and the icon represents the relay type.
You can change the relay type. For details, refer to Configure Relay Type .

Figure 7-11 Relay

4. Configure the relationship between the relays and the floors.
- Drag the unconfigured relay from the Unconfigured Relay panel to the target floor in the
Floor List panel.
- Drag the relay from the Floor List panel to the Unconfigured Relay panel.
- Drag the relay from one floor to another floor in the Floor List panel. If the target floor has
already configured with a relay of the same type as the dragged one, it will replace the
existed one of the same type.

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Figure 7-12 Relationship between Relay and Floor

Note
• An elevator controller can link to up to 24 distributed elevator controllers. A distributed
elevator controller can link up to 16 relays.
• By default, the relay total amount is the added floor number *3 (three types of relay).
• Up to 3 types of relay can be dragged to one floor.
• If you change the floor number in the door group management, all relays in the Relay Settings
interface will restore to the default settings.

5. Click Save to apply the settings to the selected elevator controller.

Configure Relay Type

To implement different functions, you can configure different relay type, including: button relay,
call elevator relay and auto button relay. Different relay type can implement different functions.
The button relay is to control the validity for buttons of each floor.. The call elevator relay is to call
the elevator to the specified floor by indoor station or outdoor station. The auto button relay is to
control to press the button when the user swipes card inside the elevator, the button of the floor
will be pressed automatically according to the user's permission.
Steps
1. Click Access Control → Advanced Function → Elevator Configuration to enter the Relay Settings
page.
2. Select an elevator controller on the left of the page.
3. Click Relay Type Settings to open the Relay Type Settings window.

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Note
• All relays in the Relay Type Settings window are unconfigured relays.
• Three types of relay are available: represents the button relay, represents the call
elevator relay, and represents the auto button relay.

4. Drag the relay from one relay type panel to the target one.

Figure 7-13 Configure Relay Type

5. Click OK.

7.5.8 Configure First Person In

You can set multiple first persons for one access control point. After the first person is authorized,
it allows multiple persons access the door or other authentication actions.
Before You Start
• Add access control device to the client, and make sure the device supports the first person in
function.
• Add person and assign access authorization to designed person. For details, refer to Person
Management and Set Access Group to Assign Access Authorization to Persons .
Steps
1. Click Access Control → Advanced Function → First Person In to enter the First Person In page.
2. Select an access control device in the list on the left panel.

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3. Select the current mode as Enable Remaining Open after First Person, Disable Remaining Open
after First Person, or Authorization by First Person from the drop-down list for each access
control point of the selected device.
Enable Remaining Open after First Person
The door remains open for the configured time duration after the first person is authorized
until the remain open duration ends. If you select this mode, you should set the remain open
duration.

Note
The remain open duration should be between 0 and 1440 minutes. By default, the remain
open duration is 10 minutes.
Disable Remaining Open after First Person
Disable the function of first person in, namely normal authentication.
Authorization by First Person
All authentications (except for the authentications of super card, super password, duress
card, and duress code) are allowed only after the first person authorization.

Note
You can authenticate by the first person again to disable the first person mode.
4. Click Add on the First Person List panel.
5. Select person(s) in the left list and the person(s) will be add to the selected persons as the first
person(s) of the doors.
The added first person(s) will list in the First Person List
6. Optional: Select a first person from the list and click Delete to remove the person from the first
person list.
7. Click Save.

7.5.9 Configure Anti-Passback

The anti-passback feature is designed to minimizes the misuse or fraudulent use of access
credentials such as passing back card to an unauthorized person, or tailed access. The anti-
passback function establishes a specific sequence in which access credentials must be used in
order to grant access. You can set the sequence according to the actual path via the client and if
the person uses the credential in wrong sequence, you can also reset the anti-password records.
Before You Start
Add access control device to the client, and enable the anti-passing back function of the access
control device.

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Steps

Note
Either the anti-passing back or multi-door interlocking function can be configured for an access
control device at the same time. For the configuration of multi-door interlocking, refer to
Configure Multi-door Interlocking .
1. Click Access Control → Advanced Function → Anti-Passback to enter the Anti-Passpack Settings
page.
2. Select an access control device on the left panel.
3. Select a card reader as the beginning of the path in the First Card Reader field.
4. Click of the selected first card reader in the Card Reader Afterward column to open the select
card reader dialog.
5. Select the afterward card readers for the first card reader.

Note
Up to four afterward card readers can be added as afterward card readers for one card reader.
6. Click OK in the dialog to save the selections.
7. Click Save in the Anti-Passback Settings page to save the settings and take effect.
Example
Set Card Swiping Path: If you select Reader In_01 as the beginning, and select Reader In_02,
Reader Out_04 as the linked card readers. Then you can only get through the access control
point by swiping the card in the order as Reader In_01, Reader In_02 and Reader Out_04.
8. Click Reset Anti-Passback and select the person(s) to delete the related anti-passback records
about the person(s) on the device.

Note
This function should be supported by the device.

7.5.10 Configure Multi-door Interlocking

You can set the multi-door interlocking between multiple doors of the same access control device.
To open one of the doors, other doors must keep closed. That means in the interlocking combined
door group, up to one door can be opened at the same time.
Before You Start
Add access control device to the client, and make sure the device supports the multi-door
interlocking function.

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Steps

Note
• Multi-door Interlocking function is only supported by the access control device which has more
than one access control points (doors).
• Either the anti-passing back or multi-door interlocking function can be configured for an access
control device at the same time. For the configuration of anti-passing back function, refer to
Configure Anti-Passback .

1. Click Access Control → Advanced Function → Multi-door Interlocking .

2. Select an access control device on the left panel.
3. Click Add on the Multi-door Interlocking List panel to open Add Access Control Point to open
the Add window.
4. Select at least two access control points(doors) from the list.

Note
Up to four doors can be added in one multi-door interlocking combination.
5. Click OK to add the selected access control point(s) for interlocking.
The configured multi-door interlocking combination will list on the Multi-door Interlocking List
panel.
6. Optional: Select an added multi-door interlocking combination from the list and click Delete to
delete the combination.
7. Click Apply to apply the settings to the access control device.

7.5.11 Configure Authentication Code

You can configure authentication code on the client. And after that, you can open door by entering
authentication code when you forget to bring the card with you.
Before You Start
Add access control device to the client, and make sure the device supports authentication code as
the authentication mode.
Steps
1. Click Access Control → Advanced Function → Authentication Code to enter the authentication
code configuration page.
2. Select an access control device in the list of Controller List panel.
All the applied cards and persons will display on the Card List panel.

Note
For setting and applying the permissions to the device, refer to Set Access Group to Assign
Access Authorization to Persons .

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3. Click the field of each card in the Authentication Code column to enter the authentication code.

Note
The authentication code should contain 4 to 8 digits.
4. Click Save at the upper-right corner of Authentication Code page to save the settings.
The authentication code function of the card will be enabled automatically.

What to do next
You should set the card reader authentication mode of access control device as Card/
Authentication Code. Refer to Configure Card Reader Authentication Mode and Schedule for
details.

7.6 Configure Other Parameters

After adding the access control device, you can set its parameters such as network parameters,
capture parameters, RS-485 parameters, Wiegand parameters, etc.

7.6.1 Set Multiple NIC Parameters

If the device supports multiple network interfaces, you can set the network parameters of these
NICs via the client, such as IP address, MAC address, port number, etc.
Before You Start
Add access control device to the client, and make sure the device supports multiple NICs.
Steps
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters .
3. Select an access control device in the device list and click NIC to enter Multiple NIC Settings
page.
4. Select an NIC you want to configure from the drop-down list.
5. Set its network parameters such as IP address, default gateway, subnet mask, etc.
MAC Address
A media access control address (MAC address) is a unique identifier assigned to the network
interface for communications on the physical network segment.
MTU
The maximum transmission unit (MTU) of the network interface.
6. Click Save.

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7.6.2 Set Network Parameters

After adding the access control device, you can set the device log uploading mode, and create ISUP
account via wired or wireless network.

Set Log Uploading Mode

You can set the mode for the device to upload logs via ISUP protocol.
Steps
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters .
3. Select an access control device in the device list and enter Network → Uploading Mode .
4. Select the center group from the drop-down list.
5. Check Enable to enable to set the uploading mode.
6. Select the uploading mode from the drop-down list.
- Enable N1 or G1 for the main channel and the backup channel.
- Select Close to disable the main channel or the backup channel

Note
The main channel and the backup channel cannot enable N1 or G1 at the same time.
7. Click Save.

Create ISUP Account in Wired Communication Mode

You can set the account for ISUP protocol in wired communication mode. Then you can add
devices via ISUP protocol.
Steps

Note
This function should be supported by the device.
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters .
3. Select an access control device in the device list and enter Network → Network Center .
4. Select the center group from the drop-down list.
5. Select the Address Type as IP Address or Domain Name.
6. Enter IP address or domain name according to the address type.
7. Enter the port number for the protocol.

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Note
The port number of the wireless network and wired network should be consistent with the port
number of ISUP.
8. Select the Protocol Type as ISUP.
9. Set an account name for the network center.
10. Click Save.

Create ISUP Account in Wireless Communication Mode

You can set the account for ISUP protocol in wireless communication mode. Then you can add
devices via ISUP protocol.
Steps

Note
This function should be supported by the device.
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters .
3. Select an access control device in the device list and enter Network → Wireless Communication
Center .
4. Select the APN Name as CMNET or UNINET.
5. Enter the SIM Card No.
6. Select the center group from the drop-down list.
7. Enter the IP address and port number.

Note
• By default, the port number for ISUP is 7660.
• The port number of the wireless network and wired network should be consistent with the
port number of ISUP.

8. Select the Protocol Type as ISUP.

9. Set an account name for the network center.
10. Click Save.

7.6.3 Set Device Capture Parameters

You can configure the capture parameters of the access control device, including manual capture
and event triggered capture.

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Note
• The capture function should be supported by the device.
• Before setting the capture parameters, you should set the picture storage first to define where
the event triggered pictures are saved. For details, refer to Set Picture Storage .

Set Triggered Capture Parameters

When an event occurs, the camera of the access control device can be triggered to capture
picture(s) to record what happens when the event occurs. You can view the captured pictures
when checking the event details in Event Center. Before that, you need to set the parameters for
the capture such as number of pictures captured for one time.
Before You Start
Before setting the capture parameters, you should set the picture storage first to define where the
captured pictures are saved. For details, refer to Set Picture Storage .
Steps

Note
This function should be supported by the device
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters → Capture .
3. Select an access control device in the device list and select Linked Capture.
4. Set the picture size and quality.
5. Set the capture times once triggered which defines how many pictures will be captures for one
time.
6. If the capture times is more than 1, set the interval for each capture.
7. Click Save.

Set Manual Capture Parameters

In Status Monitoring module, you can capture a picture manually the access control device's
camera by clicking a button. Before that, you need to set the parameters for the capture such as
picture quality.
Before You Start
Before setting the capture parameters, you should set the saving path first to define where the
captured pictures are saved. For details, refer to Set File Saving Path .

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Steps

Note
This function should be supported by the device
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters → Capture .
3. Select an access control device in the device list and select Manual Capture.
4. Select the resolution of the captured pictures from the drop-down list.
5. Select the picture quality as High, Medium, or Low. The higher the picture quality is, the larger
size the picture will be.
6. Click Save.

7.6.4 Set Parameters for Face Recognition Terminal

For face recognition terminal, you can set its parameters including face picture database, QR code
authentication, etc.
Steps

Note
This function should be supported by the device.
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters .
3. Select an access control device in the device list and click Face Recognition Terminal.
4. Set the parameters.

Note
These parameters displayed vary according to different device models.
COM
Select a COM port for configuration. COM1 refers to the RS-485 interface and COM2 refers to
the RS-232 interface.
Face Picture Database
select Deep Learning as the face picture database.
Authenticate by QR Code
If enabled, the device camera can scan the QR code to authenticate. By default, the function
is disabled.
Blocklist Authentication
If enabled, the device will compare the person who want to access with the persons in the
blocklist.

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If matched (the person is in the blacklist), the access will be denied and the device will
upload an alarm to the client.
If mismatched (the person is not in the blocklist), the access will be granted.
Save Authenticating Face Picture
If enabled, the captured face picture when authenticating will be saved on the device.
MCU Version
View the device MCU version.
5. Click Save.

7.6.5 Enable M1 Card Encryption

M1 card encryption can improve the security level of authentication.
Steps

Note
The function should be supported by the access control device and the card reader.
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters .
3. Select an access control device in the device list and click M1 Card Encryption to enter the M1
Card Encryption page.
4. Set the switch to on to enable the M1 card encryption function.
5. Set the sector ID.
The sector ID ranges from 1 to 100.
6. Click Save to save the settings.

7.6.6 Set RS-485 Parameters

You can set the access control device's RS-485 parameters including the baud rate, data bit, the
stop bit, parity type, flow control type, communication mode, work mode, and connection mode.
Before You Start
Add access control device to the client, and make sure the device supports RS-485 interface.
Steps
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters .
3. Select an access control device in the device list and click RS-485 to enter the RS-485 Settings
page.
4. Select the serial port number from the drop-down list to set the RS-485 parameters.
5. Set the baud rate, data bit, the stop bit, parity type, communication mode, working mode, and
connection mode in the drop-down list.

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Note
When the connection mode is Connect Access Control Device, you can select Card No. or
Person ID as the output type.
6. Click Save.
• The configured parameters will be applied to the device automatically.
• When you change the working mode or connection mode, the device will reboot
automatically.

7.6.7 Set Wiegand Parameters

You can set the access control device's Wiegand channel and the communication mode. After
setting the Wiegand parameters, the device can connect to Wiegand card reader via Wiegand
communication.
Before You Start
Add access control device to the client, and make sure the device supports Wiegand.
Steps
1. Enter the Access Control module.
2. On the navigation bar on the left, enter Advanced Function → More Parameters .
3. Select an access control device in the device list and click Wiegand to enter the Wiegand
Settings page.
4. Set the switch to on to enable the Wiegand function for the device.
5. Select the Wiegand channel No. and the communication mode from the drop-down list.

Note
If you set Communication Direction as Sending, you are required to set the Wiegand Mode as
Wiegand 26 or Wiegand 34.
6. Click Save.
• The configured parameters will be applied to the device automatically.
• After changing the communication direction, the device will reboot automatically.

7.7 Configure Linkage Actions for Access Control

You can configure different linkage actions for the event detected by the access control device.
After that, linkage actions will be triggered once the event happens. This mechanism is used for
notifying the security personnel the event, or triggering automatic access control in real time.
Two types of linkage actions are supported:

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• Client Actions: When the event is detected, it will trigger the actions on the client, such as the
client making an audible warning..
• Device Actions: When the event is detected, it will trigger the actions of a specific device, such
as buzzing of a card reader and, opening/closing of a door, ..

7.7.1 Configure Client Actions for Access Event

Even if you are far away from an access point, you can still know what happens and how urgent the
event is via the client by configuring client actions for the access event. Client actions here refer to
the actions automatically executed by the client itself, such as making an audible warning and
sending an email. Once an event is triggered, the client will notify the security personnel, so that
he/she can handle the event in time.
Before You Start
Add access control device to the client.
Steps
1. Click Event Configuration → Access Control Event .
The added access control devices will display in the device list.
2. Select a resource (including device, alarm input, door/elevator, and card reader) from the device
list.
The event types which the selected resource supports appear.
3. Select the event(s) and click Edit Priority to define the priority for the event(s), which can be
used to filter events in the Event Center.
4. Set the linkage actions of the event.
1) Select the event(s) and click Edit Linkage to set the client actions when the event(s) are
triggered.
Audible Warning
The client software gives an audible warning when the event is triggered. You can select
alarm sound for the audible warning.

Note
For details about setting the alarm sound, refer to Set Alarm Sound .
Send Email
Send an email notification about the event to one or more receivers.
For details about setting email parameters, refer to Set Email Parameters .
2) Click OK.
5. Enable the event so that when the event is detected, event will be sent to the client and the
linkage actions will be triggered.
6. Optional: Click Copy to to copy the event settings to other access control device, alarm input,
door/elevator, or card reader.

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7.7.2 Configure Device Actions for Access Event

You can set the access control device's linkage actions for the access control device's triggered
event. After that, when an event is triggered, it can trigger the alarm output, buzzer on access
controller, and other actions.
Steps

Note
The linkage actions should be supported by the device.
1. Click Access Control → Linkage Configuration .
2. Select the access control device from the list on the left.
3. Click Add to add a new linkage.
4. Select Event Linkage as the event source.
5. select the event type and detailed event to set the linkage.
6. In the Linkage Target area, set the property target to enable this action.
Buzzer on Controller
The audible warning of access control device will be triggered.
Capture
An event-related picture will be captured when the selected event happens.
Recording
An event-related picture will be captured when the selected event happens.

Note
The device should support recording.
Buzzer on Reader
The audible warning of card reader will be triggered.
Alarm Output
The alarm output will be triggered for notification when the selected event happens
Alarm Input
Arm or disarm the alarm input.

Note
The device should support alarm input function.
Access Point
The door status of open, close, remain open, or remain close will be triggered.

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Note
The target door and the source door cannot be the same one.
Audio Play
The audio prompt will be triggered. And the select audio index related audio content will be
played according to the configured play mode.
7. Click Save.
8. Optional: After adding the device linkage, you can do one or more of the followings:
Edit Linkage Select the configured linkage settings in the device list and you can edit
Settings its event source parameters, including event source and linkage target.
Delete Linkage Select the configured linkage settings in the device list and click Delete
Settings to delete it.

7.7.3 Configure Device Actions for Card Swiping

You enable access control device's linkage actions (such as disarming a zone and triggering audio
prompt) for the swiping of a specific card, In this way, you can monitor the card holder's behaviors
and whereabouts.
Steps

Note
It should be supported by the device.
1. Click Access Control → Linkage Configuration .
2. Select the access control device from the list on the left.
3. Click Add to add a new linkage.
4. Select Card Linkage as the event source.
5. Enter the card number or select the card from the drop-down list.
6. Select the card reader where the card swipes.
7. In the Linkage Target area, set the property target to enable this action.
Buzzer on Controller
The audible warning of access control device will be triggered.
Buzzer on Reader
The audible warning of card reader will be triggered.
Capture
An event-related picture will be captured when the selected event happens.
Recording
An event-related picture will be captured when the selected event happens.

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Note
The device should support recording.
Alarm Output
The alarm output will be triggered for notification.
Alarm Input
Arm or disarm the alarm input.

Note
The device should support alarm input function.
Access Point
The door status of open, close, remain open, or remain closed will be triggered.
Audio Play
The audio prompt will be triggered. And the select audio index related audio content will be
played according to the configured play mode.
8. Click Save.
When the card (configured in Step 5) swipes on the card reader (configured in Step 6), it can
trigger the linked actions (configured in step 7).
9. Optional: After adding the device linkage, you can do one or more of the followings:
Delete Linkage Select the configured linkage settings in the device list and click Delete
Settings to delete it.
Edit Linkage Select the configured linkage settings in the device list and you can edit
Settings its event source parameters, including event source and linkage target.

7.7.4 Configure Device Actions for Person ID

You can set the access control device's linkage actions for the specified person ID. When access
control device detects the specified person ID, it can trigger the alarm output, buzzer on card
reader, and other actions, so as to implement special monitoring on the specified person.
Steps

Note
It should be supported by the device.
1. Click Access Control → Linkage Configuration .
2. Select the access control device from the list on the left.
3. Click Add to add a new linkage.
4. Select Person Linkage as the event source.
5. Enter the employee number or select the person from the drop-down list.

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6. Select the card reader where the card swipes.

7. In the Linkage Target area, set the property target to enable this action.
Buzzer on Controller
The audible warning of access control device will be triggered.
Buzzer on Reader
The audible warning of card reader will be triggered.
Capture
An event-related picture will be captured when the selected event happens.
Recording
An event-related picture will be captured when the selected event happens.

Note
The device should support recording.
Alarm Output
The alarm output will be triggered for notification.
Alarm Input
Arm or disarm the alarm input.

Note
The device should support zone function.
Access Point
The door status of open, close, remain open, or remain closed will be triggered.
Audio Play
The audio prompt will be triggered. And the select audio index related audio content will be
played according to the configured play mode.
8. Click Save.
9. Optional: After adding the device linkage, you can do one or more of the followings:
Delete Linkage Select the configured linkage settings in the device list and click Delete
Settings to delete it.
Edit Linkage Select the configured linkage settings in the device list and you can edit
Settings its event source parameters, including event source and linkage target.

7.8 Door/Elevator Control

In Monitoring module, you can view the real-time status of the doors or elevators managed by the
added access control device. You can also control the doors and elevators such as open/close the

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door, or remain the door open/closed via the client remotely. The real-time access event are
displayed in this module. You can view the access details and person details.

Note
For the user with door/elevator control permission, the user can enter the Monitoring module and
control the door/elevator. Or the icons used for control will not show. For setting the user
permission, refer to Add User .

7.8.1 Control Door Status

You can control the status for the door(s), including unlock door, locking door, remaining the door
unlock, remaining the door locked, remain all unlocked, etc.
Before You Start
• Add person and assign access authorization to designed person, and person will have the access
authorization to the access points (doors). For details, refer to Person Management and Set
Access Group to Assign Access Authorization to Persons .
• Make sure the operation user has the permission of the access points (doors). For details, refer
to Add User .
Steps
1. Click Monitoring to enter the status monitoring page.
2. Select an access point group on the upper-right corner.

Note
For managing the access point group, refer to Group Management .
The doors in the selected access control group will display.
3. Click a door icon to select a door, or press Ctrl and select multiple doors.

Note
For Remain All Unlocked and Remain All Locked, ignore this step.
4. Click the following buttons to control the door.
Unlock
When the door is locked, unlock it and it will be open for once. After the open duration, the
door will be closed and locked again automatically.
Lock
When the door is unlocked, lock it and it will be closed. The person who has the access
authorization can access the door with credentials.
Remain Unlocked

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The door will be unlocked (no matter closed or open). All the persons can access the door
with no credentials required.
Remain Locked
The door will be closed and locked. No person can access the door even if he/she has the
authorized credentials, except the super users.
Remain All Unlocked
All doors in the group will be unlocked (no matter closed or open). All the persons can access
the doors with no credentials required.
Remain All Locked
All doors in the group will be closed and locked. No person can access the doors even if
he/she has the authorized credentials, except the super users.
Capture
Capture a picture manually.

Note
The Capture button is available when the device supports capture function. The picture is
saved in the PC running the client. For setting the saving path, refer to Set File Saving Path .

Result
The icon of the doors will change in real-time according to the operation if the operation is
succeeded.

7.8.2 Control Elevator Status

You can control the elevator status of the added elevator controller, including opening elevator's
door, controlled, free, calling elevator, etc.
Before You Start
• Add person and assign access authorization to designed person, and person will have the access
authorization to the access points (floors). For details, refer to Person Management and Set
Access Group to Assign Access Authorization to Persons .
• Make sure the operation user has the permission of the access points (floors). For details, refer
to Add User .

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Steps

Note
• You can control the elevator via the current client if it is not armed by other client. The elevator
cannot be controlled by other client software if the elevator status changes.
• Only one client software can control the elevator at one time.
• The client which has controlled the elevator can receive the alarm information and view the
elevator real-time status.

1. Click Monitoring to enter the status monitoring page.

2. Select an access point group on the upper-right corner.

Note
For managing the access point group, refer to Group Management .
The elevators in the selected access point group will display.
3. Click a door icon to select an elevator.
4. Click the following buttons to control the elevator.
Open Door
When the elevator's door is closed, open it. After the open duration, the door will be closed
again automatically.
Controlled
You should swipe the card before pressing the target floor button. And the elevator can go to
the target floor.
Free
The selected floor's button in the elevator will be valid all the time.
Disabled
The selected floor's button in the elevator will be invalid and you cannot go to the target
floor.

Result
The icon of the doors will change in real-time according to the operation if the operation is
succeeded.

7.8.3 Check Real-Time Access Records

The real-time access records can be displayed in the client, including card swiping records, face
recognition records, skin-surface temperature information, etc. Also, you can view the person
information and view the picture captured during access.

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Before You Start

You have added person(s) and access control device(s) to the client. For details, refer to Person
Management and Add Device .
Steps
1. Click Monitoring to enter monitoring module.
Real-time access records are displayed on the bottom of the page. You can view record details,
including card No., person name, event time, door location, temperature, authentication type
etc.

Figure 7-14 Real-time Access Records

Note
You can right click the column name of access event table to show or hide the column according
to actual needs.
2. Optional: Select an access point group from the drop-down list in the upper-right corner to
show the real time access records of the selected group.
3. Optional: Check the event type and event status.
The detected events of checked type and status will be displayed in the list below.
4. Optional: Check Show Latest Event to view the latest access record.
The record list will be listed reverse chronologically.
5. Optional: Check Enable Abnormal Temperature Prompt to enable abnormal skin-surface
temperature prompt.

Note
When enabled, if there is abnormal temperature information, an Abnormal Temperature
window pops up when you enter Monitoring module, displaying person's picture, skin-surface
temperature, card No., person name, etc.
6. Optional: Click an event to view person pictures (including captured picture and profile).

Note
In Linked Capture Picture field, you can double click the captured picture to view an enlarged
picture.
7. Optional: Click to view surveillance details (including person's detailed information and the
captured picture).

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Note
In the pop-up window, you can click to view surveillance details in full screen.

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Chapter 8 Time and Attendance

The Time and Attendance module provides multiple functionalities to track and monitor when
employees start and stop work, and full control of employees working hours such as late arrivals,
early departures, time taken on breaks and absenteeism.

Note
In this section, we introduce the configurations before you can getting the attendance reports. The
access records recorded after these configurations will be calculated in the statistics.

8.1 Flow Chart

Figure 8-1 Flow Chart of Time and Attendance

• Add Access Control Device: You can add access control devices on the client. For more details,
refer to Add Device .
• Configure Person Information: You should add person information to the client before
configuring time and attendance parameters for them. For more details, refer to Person
Management .
• Set Weekend: You can select one or more days as the weekends according to actual
requirements on the client. For more details, refer to Set Weekend .
• Configure Authentication Mode: You can configure authentication mode such as card,
fingerprint, face, etc. For more details, refer to Configure Authentication Mode .

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• Configure Overtime Parameters: You can configure the overtime parameters for workday and
weekend, including overtime level, work hour rate, etc. For more details, refer to Configure
Overtime Parameters .
• Configure Attendance Check Point: You can set the card reader(s) of the access point as the
attendance check point on the client. For more details, refer to Configure Overtime Parameters .
• Configure Holiday: You can add the holiday during which the check-in or check-out will not be
recorded on the client. For more details, refer to Configure Holiday .
• Configure Leave Type: You can customize the leave type according to actual needs. For more
details, refer to Configure Leave Type .
• Add Timetable: You can add general timetable and flexible timetable for employees on the client
according to actual needs. For more details, refer to Add Flexible Timetable and Add General
Timetable .
• Add Shift: You can add shift for employees including setting shift periods and the effective
attendance time. For more details, refer to Add Shift .
• Manage Shift Schedule: You can set department schedule, person schedule, and temporary
schedule on the client. For more details, refer to Manage Shift Schedule .
• Calculate Attendance Data: The client can calculate the attendance data automatically or you
can manually calculate the attendance data. For more details, refer to Calculate Attendance
Data .
• Attendance Records: You can search and view the employee's attendance records on the client,
including attendance time, attendance status, check point, etc. For more details, refer to Get an
Overview of Employees' Attendance Data .
• Attendance Report: The client supports generating attendance reports to view the employees'
attendance results. Also, you can pre-define the report content and it can send the report
automatically to you via email. For more details, refer to Generate Instant Report and Send
Report Regularly .

8.2 Configure Attendance Parameters

You can configure the attendance parameters, including the general rule, overtime parameters,
attendance check point, holiday, leave type, etc.

8.2.1 Set Weekend

The days of weekends may vary in different countries and regions. The client provides weekends
definition function. You can select one or more days as the weekends according to actual
requirements, and set different attendance rules for weekends from workdays.

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Steps

Note
The parameters configured here will be set as default for the newly added time period. It will not
affect the existed one(s).
1. Enter Time & Attendance module.
2. Click Attendance Settings → General Rule .
3. Select the day(s) as weekend, such as Saturday and Sunday.
4. Click Save.

8.2.2 Configure Authentication Mode

The client supports configuring authentication modes, including card, fingerprint, face, card or
fingerprint, etc. After setting authentication mode, you can get device events of the configured
authentication mode via the client and the client will calculate attendance data of the configured
authentication mode.
Click Attendance Settings → General Rule → Authentication Mode .
Select the authentication mode from the drop-down list as All, Card, FP, Face, Card/FP, Card/Face,
FP/Face, Card/FP/Face.

Note
• This function should be supported by device.
• After setting authentication mode, you can only get attendance records of the configured
authentication mode and calculate attendance data of the configured authentication mode.

8.2.3 Configure Overtime Parameters

You can configure the overtime parameters for workday and weekend, including overtime level,
work hour rate, attendance status for overtime, etc.
Steps
1. Click Time & Attendance → Attendance Settings → Overtime .
2. Set required information.
Overtime Level for Workday
When you work for a certain period after end-work time on workday, you will reach different
overtime level: overtime level 1, overtime level 2 and overtime level 3. You can set different
work hour rate for three overtime levels, respectively.
Work Hour Rate
Work Hour Rate is used to calculate work hours by multiplying it by overtime. When you
work for a certain period after end-work time on workday, you will reach different overtime

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level. You can set different work hour rates (1-10, can be a decimal) for three overtime levels.
For example, your valid overtime is one hour (in overtime level 1), and the work hour rate of
overtime level 1 is set as 2, then the work hours in the period will be calculated as 2 hours.
Overtime Rule for Weekend
You can enable overtime rule for weekend and set calculation mode.
3. Click Save.

8.2.4 Configure Attendance Check Point

You can set the card reader(s) of the access control device as the attendance check point(s), so that
the authentication on the card readers will be recorded for attendance.
Before You Start
• You have added access control device(s). For details, refer to Add Device .
• You have enabled T&A Status. For details, refer to Add General Timetable .
By default, all card readers of the added access control devices are set as start/end-work check
points. If you need to edit check point function of card reader(s), you can perform the following
operations.
Steps
1. Enter the Time & Attendance module.
2. Click Attendance Settings → Attendance Check Point to enter the attendance check point
settings page.
3. Set Set All Card Readers as Check Points switch to off.
4. Check the desired card reader(s) as attendance check point(s) in the list below.
5. Set check point function as Start/End-Work, Start-Work or End-Work.

Note
When selecting Start-Work or End-Work, the attendance status uploaded from the device will
be decided by the check point function you set here.
Start-Work
Attendance status uploaded from the device will all be calculated as Check-in.
End-Work
Attendance status uploaded from the device will all be calculated as Check-out.
Start/End-Work
Attendance status will be calculated as Check in/out according to the actual attendance
status on the device.
6. Click Set as Check Point.
The configured attendance check point(s) are displayed on the right list.
7. Optional: After setting attendance check points, and perform the following operations.

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Edit Check Check one attendance check point, click Edit to edit its information
Point including name, check point function, etc.
Check two or more attendance check points, click Edit to batch edit check
point function, enter remark, etc.
Delete Check Check one or more check points, and click Delete to delete it/them.
Point

8.2.5 Configure Holiday

You can add the holiday during which the check-in or check-out will not be recorded.

Add Regular Holiday

You can configure a holiday which will take effect annually on regular days during the effective
period, such as New Year's Day, Independence Day, Christmas Day, etc.
Steps
1. Enter the Time & Attendance module.
2. Click Attendance Settings → Holiday to enter the Holiday Settings page.
3. Check Regular Holiday as holiday type.
4. Custom a name for the holiday.
5. Set the first day of the holiday.
6. Enter the number of the holiday days.
7. Set the attendance status if the employee works on holiday.
8. Optional: Check Repeat Annually to make this holiday setting effective every year.
9. Click OK.
The added holiday will display in the holiday list and calendar.
If the date is selected as different holidays, it will be recorded as the first-added holiday.
10. Optional: After adding the holiday, perform one of the following operations.
Edit Holiday Click to edit the holiday information.
Delete Holiday Select one or more added holidays, and click Delete to delete the
holiday(s) from the holiday list.

Add Irregular Holiday

You can configure a holiday which will take effect annually on irregular days during the effective
period, such as Bank Holiday.
Steps
1. Enter the Time & Attendance module.

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2. Click Attendance Settings → Holiday to enter the Holiday Settings page.

3. Click Add to open the Add Holiday page.
4. Check Irregular Holiday as holiday type.
5. Custom a name for the holiday.
6. Set the start date of the holiday.
Example
If you want to set the forth Thursday in November, 2019 as the Thanksgiving Day holiday, you
should select 2019, November, 4th, and Thursday from the four drop-down lists.
7. Enter the number of the holiday days.
8. Set the attendance status if the employee works on holiday.
9. Optional: Check Repeat Annually to make this holiday setting effective every year
10. Click OK.
The added holiday will display in the holiday list and calendar.
If the date is selected as different holidays, it will be recorded as the first-added holiday.
11. Optional: After adding the holiday, perform one of the following operations.
Edit Holiday Click to edit the holiday information.
Delete Holiday Select one or more added holidays, and click Delete to delete the
holiday(s) from the holiday list.

8.2.6 Configure Leave Type

You can customize the leave type (major leave type and minor leave type) according to actual
needs. You can also edit or delete the leave type.
Steps
1. Enter the Time & Attendance module.
2. Click Attendance Settings → Leave Type to enter the Leave Type Settings page.
3. Click Add on the left to add a major leave type.
4. Optional: Perform one of the following operations for major leave type.
Edit Move the cursor over the major leave type and click to edit the major leave
type.
Delete Select one major leave type and click Delete on the left to delete the major leave
type.
5. Click Add on the right to add a minor leave type.
6. Optional: Perform one of the following operations for minor leave type.
Edit Move the cursor over the minor leave type and click to edit the minor leave
type.
Delete Select one or multiple major leave types and click Delete on the right to delete the
selected minor leave type(s).

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8.2.7 Synchronize Authentication Record to Third-Party Database

The attendance data recorded on the client can be used by other system for calculation or some
other operations. You can enable synchronization function to apply the authentication record from
the client to the third-party database automatically.
Steps
1. Enter Time & Attendance module.
2. Click Attendance Settings → Third-Party Database .
3. Set Apply to Database switch to on to enable synchronization function.
4. Select database Type as SQLServer or MySQL.

Note
If you select MySQL, you should import the configuration file (libmysql.dll) from local PC.
5. Set the other required parameters of the third-party database, including server IP address, port
No., database name, user name and password.

Note
The default port No. of the selected database type is displayed automatically. You can enter a
number ranging from 1 to 65535 to customize the port No if needed.
6. Set table parameters of database according to the actual configuration.
1) Enter the table name of the third-party database.
2) Set the mapped table fields between the client and the third-party database.
7. Click Save to test whether database can be connected and save the settings for the successful
connection.
• The attendance data will be written to the third-party database.
• During synchronization, if the client disconnects with the third-party database, the client will
start reconnection every 30 mins. After being reconnected, the client will synchronize the
data recorded during the disconnected time period to the third-party database.

8.2.8 Configure Attendance Calculation Accuracy

To calculate the attendance data accurately, you can set the attendance calculation accuracy for
different attendance items, including the minimum unit for attendance calculation and round-off
control rule. For example, you can set the minimum unit as 1 hour for leave duration, and set the
round-off control rule as round up.
Steps
1. Enter the Time and Attendance module.
2. Click Attendance Settings → General Rule .
3. In the Advanced Function area, set the minimum units (including min, Hour(s) and Workday) for
different statistic items.

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4. Set the round-off control rules (including Round Down, Round Off and Round Up) for different
statistic items.
5. Set the Display Format as MM or HH:MM.
6. Click Save.
Example
Set the minimum unit as 1 hour and the round-off control rule as round down for overtime
duration, and if the overtime duration is less than 1 hour, it will be calculated as 0. If the overtime
duration is 1.5 hour, it will be calculated as 1 hour.

8.2.9 Configure Break Time

You can add break time and set start time, end time, duration, calculation mode and other
parameters for the break. The added break time can also be edited or deleted.
Steps
1. Click Time & Attendance → Timetable → Break Time .
The added break time is displayed in the list.
2. Click Break Time Settings to enter Break Time Settings window.
3. Click Add.
4. Enter a name for the break time.
5. Set related parameters for the break time.
Start Time / End Time
Set the time when the break starts and ends.
No Earlier Than / No Later Than
Set the earliest swiping time for starting break and the latest swiping time for ending break.
Break Duration
The duration from start time to end time of the break.
Calculation
Auto Deduct
The break duration will be automatically calculated as 60 minutes.
Must Check
The break duration will be calculated and excluded from work hours according to actual
check-in and check-out time.
Return from Break Early for
The actual check-in and check-out time does not exceed the break time, and can be
marked as normal work or work overtime.
Return from Break Late for

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The actual check-in and check-out time exceeds the break time, and can be marked as
late, absent or early leave.
Calculated by
Each Check in/out: Each check-in time and check-out time is valid and the sum of all
periods between adjacent check-in and check-out time will be recorded as the break
time duration.
First In & Last Out: The first check-in time is recorded as start break time and the last
check-out time is recorded as the end break time.
Enable T&A Status
Set Enable T&A Status switch to on to calculate the actual break time according to
attendance status on the device.

Note
This function should be supported by the device.
Valid Authentication Interval
During the valid authentication interval, person swiping card for several times will only
be calculated as once when calculating attendance data.
6. Click Save to save the settings.
7. Optional: Click Add to continue adding break time.

8.3 Add General Timetable

On the timetable page, you can add general timetable for employees, which requires the fixed
start-work time and end-work time. Also, you can set valid check-in/out time, allowable timetable
for being late and leaving early.
Steps
1. Click Time and Attendance → Timetable to enter the timetable settings page.
2. Click Add to enter add timetable page.

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Figure 8-2 Add Timetable

3. Create a name for the timetable.

Note
You can click the color icon beside the name to customize the color for the valid timetable on
the time bar in the Configuration Result area.
4. Select the timetable type as general.
5. Select calculation method.
First In & Last Out
The first check-in time is recorded as start work time and the last check-out time is recorded
as the end-work time.
Each Check-In/Out
Each check-in time and check-out time is valid and the sum of all periods between adjacent
check-in and check-out time will be recorded as the valid working duration.
You need to set Valid Authentication Interval for this calculation method. For example, if the
interval between card swiping of the same card is less than the set value, the card swiping is
invalid.
6. Optional: Set Enable T&A Status switch to on to calculate according to attendance status of the
device.

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Note
This function should be supported by the device.
7. Optional: Enable Calculate Break Time into Attended Duration.

Note
When enabled, break time will be calculated into the overall attendance duration. That is, the
actual attendance duration equals to the overall attendance duration (includes break time).
8. Set the related attendance time parameters as the following:
Start/End-Work Time
Set the start-work time and end-work-time.
Valid Check-in/out Time
On the time bar, adjust the yellow bar to set the timetable during which the check-in or
check-out is valid.
Calculated as
Set the duration calculated as the actual work duration.
Late/Early Leave Allowable
Set the timetable for late or early leave.
9. Set absence related parameters.
Check-In, Late for
You can set the late time duration for the employee who has checked in but is late for work.
If the employee exceeds the required time period, his/her attendance data will be marked as
absent.
Check-Out, Early Leave for
You can set the early leave time duration for the employee who checks out earlier than the
normal leave time, and his/her attendance data will be marked as absent.
No Check-in
If the employee does not check in, his/her attendance data may be marked as absent or late.
No Check-Out
If the employee does not check out, his/her attendance data may be marked as absent or
early leave.
10. Click Save to add the timetable.
11. Optional: Perform one or more following operations after adding timetable.
Edit Timetable Select a timetable from the list to edit related information.
Delete Timetable Select a timetable from the list and click Delete to delete it.

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8.4 Add Flexible Timetable

On the timetable page, you can add flexible timetable for employees, which does not requires the
check-in/out time but requires the staffs' working time (from the start time you set) is equal or
greater than the predefined work hours.
Steps
1. Click Time and Attendance → Timetable to enter the timetable settings page.
2. Click Add to enter add timetable page.
3. Create a name for the timetable.

Note
You can click the color icon beside the name to customize the color for the valid timetable on
the time bar.
4. Select the timetable type as flexible.

Figure 8-3 Add Flexible Timetable

5. Select calculation method.
First In & Last Out
The first check-in time is recorded as start work time and the last check-out time is recorded
as the end-work time.
Each Check-In/Out
Each check-in time and check-out time is valid and the sum of all periods between adjacent
check-in and check-out time will be recorded as the valid working duration.

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You need to set Valid Authentication Interval for this calculation method. For example, if the
interval between card swiping of the same card is less than the set value, the card swiping is
invalid.
6. Optional: Enable Enable T&A Status to calculate according to attendance status of the device.

Note
This function should be supported by the device.
7. Optional: Enable Calculate Break Time into Attended Duration.

Note
When enabled, break time will be calculated into the overall attendance duration. That is, the
actual attendance duration equals to the overall attendance duration (includes break time).
8. Set the related attendance time parameters as the following:
Working Hours
The employees' working hours should be equal or greater than the set value.
Start Time of Timetable
Calculate the working hours of each day from the set value.
For example, if you have set the working hours as 8 hours, and the start time of timetable as
9:00 am, and the staff A checked-in at 8:00 am and checked-out at 5:00 pm (effective
working hours are 9:00 am to 5:00 pm, totally 8 hours), the attendance result for staff A will
be calculated as normal.
9. Click Save to add the timetable.
10. Optional: Perform one or more following operations after adding timetable.
Edit Timetable Select a timetable from the list to edit related information.
Delete Timetable Select a timetable from the list and click Delete to delete it.

8.5 Add Shift

You can add shift for employees including setting shift period (day, week, month) and the effective
attendance time. According to the actual requirements, you can adding multiple timetables in one
shift for employees, which requires them to check in and check out for each timetable.
Before You Start
Add a timetable first. See Add General Timetable for details.
Steps
1. Click Time & Attendance → Shift to enter shift settings page.
2. Click Add to enter Add Shift page.
3. Enter the name for shift.
4. Select the shift period from the drop-down list.

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5. Select the added timetable and click on the time bar to apply the timetable.

Figure 8-4 Add Shift

Note
You can select more than one timetables. The start and end work time and the valid check-in
and out time in different time tables can not be overlapped.

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Figure 8-5 Add Multiple Timetables

6. Click Save.
The added shift lists on the left panel of the page. At most 64 shifts can be added.
7. Optional: Assign the shift to organization or person for a quick shift schedule.
1) Click Assign.
2) Select Organization or Person tab and check the desired organization(s) or person(s) box.
The selected organizations or persons will list on the right page.
3) Set the Expire Date for the shift schedule.
4) Set other parameters for the schedule.
Check-in Not Required
Persons in this schedule do not need to check-in when they come to work.
Check-out Not Required
Persons in this schedule do not need to check-out when they end work.
Scheduled on Holidays
On the holidays, this schedule is still effective and the persons needs to go to work
according to the schedule.
Effective for Overtime
The persons' overtime will be recorded for this schedule.
5) Click Save to save the quick shift schedule.

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8.6 Manage Shift Schedule

Shift work is an employment practice designed to make use of all 24 hours of the clock each day of
the week. The practice typically sees the day divided into shifts, set periods of time during which
different shifts perform their duties.
You can set department schedule, person schedule, and temporary schedule.

8.6.1 Set Department Schedule

You can set the shift schedule for one department, and all the persons in the department will be
assigned with the shift schedule.
Before You Start
In Time & Attendance module, the department list is the same with the organization. You should
add organization and persons in Person module first. See Person Management for details.
Steps
1. Click Time & Attendance → Shift Schedule to enter the Shift Schedule Management page.
2. Click Department Schedule to enter Department Schedule page.
3. Select the department from the organization list on the left.

Note
If Include Sub Organization is checked, when selecting the organization, its sub organizations
are selected at the same time.
4. Select the shift from the drop-down list.
5. Optional: Enable Multiple Shift Schedules and select the effective time period(s) from the
added timetables for the persons.

Note
This is only available for shift with only one timetable.
Multiple Shift Schedules
It contains more than one timetables. The person can check in/out in any of the timetables
and the attendance will be effective.
If the multiple shift schedules contains three timetables: 00:00 to 07:00, 08:00 to 15:00 and
16:00 to 23:00. The attendance of the person adopting this multiple shift schedules will be
effective in any of the three timetables. If the person checks in at 07:50, it will apply the
nearest timetable 08:00 to 15:00 to the person's attendance.

6. Set the start date and end date.

7. Set other parameters for the schedule.
Check-in Not Required

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Persons in this schedule do not need to check-in when they come to work.
Check-out Not Required
Persons in this schedule do not need to check-out when they end work.
Scheduled on Holidays
On the holidays, this schedule is still effective and the persons needs to go to work according
to the schedule.
Effective for Overtime
The persons' overtime will be recorded for this schedule.
Flexible Shift Schedule on Weekend
The person's attendance on the weekend will be recorded as overtime.
8. Click Save.

8.6.2 Set Person Schedule

You can assign the shift schedule to one or more persons. You can also view and edit the person
schedule details.
Before You Start
Add department and person in Person module. See Person Management for details.
Steps

Note
The person schedule has the higher priority than department schedule.
1. Click Time & Attendance → Shift Schedule to enter the Shift Schedule page.
2. Click Person Schedule to enter Person Schedule page.
3. Select the organization and select the person(s).
4. Select the shift from the drop-down list.
5. Optional: Enable Multiple Shift Schedules and select the effective time period(s) from the
added timetables for the persons.

Note
This is only available for shift with only one timetable.
Multiple Shift Schedules
It contains more than one timetables. The person can check in/out in any of the timetables
and the attendance will be effective.
If the multiple shift schedules contains three timetables: 00:00 to 07:00, 08:00 to 15:00 and
16:00 to 23:00. The attendance of the person adopting this multiple shift schedules will be
effective in any of the three timetables. If the person checks in at 07:50, it will apply the
nearest timetable 08:00 to 15:00 to the person's attendance.

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6. Set the start date and end date.

7. Set other parameters for the schedule.
Check-in Not Required
Persons in this schedule do not need to check-in when they come to work.
Check-out Not Required
Persons in this schedule do not need to check-out when they end work.
Scheduled on Holidays
On the holidays, this schedule is still effective and the persons needs to go to work according
to the schedule.
Effective for Overtime
The persons' overtime will be recorded for this schedule.
Flexible Shift Schedule on Weekend
The person's attendance on the weekend will be recorded as overtime.
8. Click Save.

8.6.3 Set Temporary Schedule

You can add a temporary schedule for the person and the person will be assigned with the shift
schedule temporarily. You can also view and edit the temporary schedule details.
Before You Start
Add department and person in Person module. See Person Management for details.
Steps

Note
The temporary schedule has higher priority than department schedule and person schedule.
1. Click Time & Attendance → Shift Schedule to enter the Shift Schedule Management page.
2. Click Temporary Schedule to enter Temporary Schedule page.
3. Select the organization and select the person(s).
4. Click one date or click and drag to select multiple dates for the temporary schedule.
5. Select Workday or Non-Workday from drop-down list.
If Non-Workday is selected, you need to set the following parameters.
Calculated as
Select normal or overtime level to mark the attendance status for temporary schedule.
Timetable
Select a timetable from drop-down list.
Multiple Shift Schedule

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It contains more than one timetables. The person can check in/out in any of the timetables
and the attendance will be effective.
If the multiple shift schedules contains three timetables: 00:00 to 07:00, 08:00 to 15:00 and
16:00 to 23:00. The attendance of the person adopting this multiple shift schedules will be
effective in any of the three timetables. If the person checks in at 07:50, it will apply the
nearest timetable 08:00 to 15:00 to the person's attendance.
Rule
Set other rule for the schedule, such as Check-in Not Required, andCheck-out Not Required.
6. Click Save.

8.6.4 Check Shift Schedule

You can check the shift schedule in calendar or list mode. You ca also edit or delete the shift
schedule.
Steps
1. Click Time & Attendance → Shift Schedule to enter the Shift Schedule Management page.
2. Select the organization and corresponding person(s).
3. Click or to view the shift schedule in calendar or list mode.
Calendar
In calendar mode, you can view the shift schedule for each day in one month. You can click
the temporary schedule for one day to edit or delete it.
List
In list mode, you can view the shift schedule details about one person or organization, such
as shift name, type, effective period and so on. Check the shift schedule(s), and click Delete
to delete the selected shift schedule(s).

8.7 Manually Correct Check-in/out Record

If the attendance status is not correct, you can manually correct the check-in or check out record.
You can also edit, delete, and export the check-in or check-out record.
Before You Start
• You should add organizations and persons in Person module. For details, refer to Person
Management .
• The person's attendance status is incorrect.
Steps
1. Click Time & Attendance → Attendance Handling to enter attendance handling page.
2. Click Correct Check-in/out to enter adding check-in/out correction page.
3. Select one or more persons from left list for correction.
4. Select the correction date.

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5. Select the correction type as Check-in, Check-out, Break-in, Break-out, etc,. and set the correct
time.

Note
You can click to add multiple correction items. At most 8 check-in/out items can be added.
6. Optional: Enter the remark information as desired.
7. Click Save to save the above settings.
8. Optional: After adding the check-in/out correction, perform one of the following operations.
View Click or to view the added attendance handling information in calendar or list
mode.
Edit • In calendar mode, click → Edit to edit the details.
• In list mode, double-click the related field in Date, Handling Type, Time, or
Remark column to edit the details.

Note
The edited check-in/out correction will take affect.

Delete • In calendar mode, select one check-in/out correction, and click Delete to delete
the selected item.
• In list mode, check one or more check-in/out corrections, and click Delete to
delete the selected items.

Note
The deleted check-in/out correction will no longer take affect.

Export In list mode, check one or more check-in/out corrections to export the attendance
handling details (CSV file) to local PC.

8.8 Add Leave and Business Trip

You can add leave and business trip when the employee want to ask for leave or go on a business
trip.
Before You Start
You should add organizations and persons in the Person module. For details, refer to Person
Management .
Steps
1. Click Time & Attendance → Attendance Handling to enter attendance handling page.
2. Click Apply for Leave/Business Trip to enter adding the leave/business trip page.
3. Select person from left list.
4. Set the date(s) for your leave or business trip.

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5. Select the major leave type and minor leave type from the drop-down list.

Note
You can set the leave type in Attendance Settings. For details, refer to Configure Leave Type .
6. Set the time for leave.
7. Optional: Enter the remark information as desired.
8. Click Save.
9. Optional: After adding the leave and business trip, perform one of the following operations.
View Click or to view the added attendance handling information in calendar or list
mode.

Note
In calendar mode, you need to click Calculate to get the attendance status of the
person in one month.

Edit • In calendar mode, click the related label on date to edit the details.
• In list mode, double-click the filed in Date, Handling Type, Time, or Remark
column to edit the related information.
Delete Delete the selected items.
Export Export the attendance handling details to local PC.

Note
The exported details are saved in CSV format.

8.9 Calculate Attendance Data

You need to calculate the attendance data before searching and viewing the overview of the
attendance data, employees' detailed attendance data, employees' abnormal attendance data, the
employees' overtime working data, and card swiping log.

8.9.1 Automatically Calculate Attendance Data

You can set a schedule so that the client can automatically calculate attendance data of the
previous day at the time you configured every day.
Steps

Note

1. Enter the Time & Attendance module.

2. Click Attendance Settings → General Rule .

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3. In the Auto-Calculate Attendance area, set the time that you want the client to calculate the
data.
4. Click Save.
The client will calculate the attendance data of the previous day from the time you have
configured.

8.9.2 Manually Calculate Attendance Data

You can manually calculate attendance data by setting conditions including attendance time,
department, attendance status, etc.
Steps
1. Enter the Time & Attendance module.
2. Click Attendance Statistics → Calculation .
3. Set the start time and end time to define the attendance data range.
4. Select the department from the drop-down list.
5. Optional: Set other conditions, including name and person ID.
6. Check attendance status (supports multi-selection).
7. Click Calculate.

Note
Only the attendance data within three months can be calculated.
8. Optional: Perform one of the following operations.
Correct Check- Select one person, click Correct Check-in/out to add check-in/out
in/out correction.
Select Items to Click on the upper right corner, or right click the table header of the
Display attendance data list to customize the items to be displayed in the list.
Adjust Items Click one item (except Person ID) and move the mouse to customize the
Sequence sequence of different items.
Generate Report Click Report to generate the attendance report.

Note
The report items will be displayed in the sequence you have set.

Export Report Click Export to export attendance data (CSV file) to local PC.

Note
The report items will be displayed in the sequence you have set.

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8.10 Attendance Statistics

You can check the original attendance record, generate and export the attendance report based on
the calculated attendance data.

8.10.1 Get an Overview of Employees' Attendance Data

You can search and view the employee's attendance data on the client, including attendance time,
attendance status, check point, etc.
Before You Start
• You should add organizations and persons in Person module and the persons have swiped cards.
For details, refer to Person Management .
• Calculate the attendance data.

Note
• The client will automatically calculate the previous day's attendance data at 1:00 am on the
next day.
• Keep the client running at 1:00 am or it cannot calculate the previous day's attendance data
automatically. If not calculated automatically, you can calculate the attendance data manually.
For details, refer to Manually Calculate Attendance Data .

Steps
1. Enter the Time & Attendance module.
2. Click Attendance Statistics → Attendance Record .
3. Set the attendance start time and end time that you want to search.
4. Set other search conditions, including department, name, and person ID.
5. Select data source as All, Original Records on Device or Manually Handled Records.
6. Optional: Click Get Events from Device to get the attendance data from the device.

Note
There are two methods for getting attendance events from the device, including Online and
Import File. For more details about operations, refer to Get Events from Device .
7. Optional: Click Reset to reset all the search conditions and edit the search conditions again.
8. Click Search.
9. Optional: For the displayed search results, perform one of the following operations.
Edit Attendance Select one incorrect record, double click the field of Attendance Status
Status column and select from the drop-down list to edit single piece of
attendance status.

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Check two or more incorrect records, click Edit Attendance Status on the
upper left corner and select from the drop-down list to batch edit
multiple pieces of attendance status.
Generate Click Report to generate the attendance report.
Report
Export Report Click Export and select saving path to export the attendance report (CVS
file) to the local PC.
Custom Export Click Custom Report and set conditions to export attendance records
according to actual needs. For details, refer to Custom Export
Attendance Records .

8.10.2 Custom Export Attendance Records

After viewing the employee's attendance data, you can export the attendance records according to
actual needs.
Before exporting the necessary attendance records, you should search and get employee's
attendance data. For details, refer to Get an Overview of Employees' Attendance Data .
Click Custom Export to set the related information.
Start/End Time
You can set the start and end time of exporting attendance records.
Saving Path
You can select the file path for saving attendance records.
File Name
The file will be named according to the actual exporting date. You can select format of the date
such as dd-MM-yyyy and dd-MM-yy.
Format
You can export the original attendance records in .TXT and .CVS formats.
Separator
You can select to have/not have separators (including comma, space, tab) for separating
different items in the exported file.
Export
You can select the items you need to export including ID, person name, department, date, etc.
Default Value
When there is no information for the item you have selected to export, you can set a default
value to replace the blank space.

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8.10.3 Configure Report Display

You can configure display contents displayed in the attendance report, such as the company name,
logo, date format, time format, and mark.
Steps
1. Enter Time & Attendance module.
2. Click Attendance Statistics → Report Display .
3. Set the display settings for attendance report.
Company Name
Enter a company name to display the name in the report.
Attendance Status Mark
Enter the mark and select the color. The related fields of attendance status in the report will
display with the mark and color.
Weekend Mark
Enter the mark and select the color. The weekend fields in the report will display with the
mark and color.
4. Click Save.

8.10.4 Generate Instant Report

It supports to generate the a series of attendance reports manually to view the employees'
attendance results.
Before You Start
Calculate the attendance data.

Note
You can calculate the attendance data manually, or set the schedule so that the client can calculate
the data automatically every day. For details, refer to Calculate Attendance Data .
Steps
1. Enter the Time & Attendance module.
2. Click Attendance Statistics → Report .
3. Select a report type.
4. Select the department or person to view the attendance report.
5. Set the start time and end time during which the attendance data will be displayed in the
report.
6. Click Report to generate the statistics report and open it.

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8.10.5 Send Report Regularly

The client supports multiple report types and you can pre-define the report content and it can
send the report automatically to the email address you configured.
Steps
1. Enter the Time & Attendance module.
2. Click Attendance Statistics → Regularly Send Report .
3. Click Add to enter the add custom report page.
4. Set the report content.
Report Name
Enter a name for the report.
Report Type
Select one report type and this report will be generated.
Report Time
The time to be selected may vary for different report type.
Person
Select the added person(s) whose attendance records will be generated for the report.

Note
You can view the selected person(s) in the right side of the Person area.
5. Set the schedule to send the report to the email address(es) automatically.

Note
The Auto-Send Email function is enabled by default.
1) Set the Effective Period during which the client will send the report on the selected sending
date(s).
2) Select the Sending Date(s) on which the client will send the report.
3) Set the Sending Time at which the client will send the report.
Example
If you set the effective period as 2018/3/10 to 2018/4/10, select Friday as the sending date,
and set the sending time as 20:00:00, the client will send the report at 8 p.m. on Fridays
during 2018/3/10 to 2018/4/10.

Note
Make sure the attendance records are calculated before the sending time. You can calculate
the attendance data manually, or set the schedule so that the client can calculate the data
automatically every day. For details, refer to Calculate Attendance Data .
4) Enter the receiver email address(es).

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Note
Up to 5 email addresses can be added. You can click + to add a new email address.
5) Optional: Click Preview to view the email details.
6. Click OK.
7. Optional: After adding the custom report, you can do one or more of the followings:
Edit Report Select one added report and click Edit to edit its settings.
Delete Report Select one added report and click Delete to delete it.
Generate Report Select one added report and click Report to generate the report instantly
and you can view the report details.

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Chapter 9 Video Intercom

Video intercom is an audiovisual communication system used within a building or a small collection
of buildings. With microphones and video camera devices at both sides, it enables the inter-
communication via video and audio signals. A video intercom system can provide a safe and easy
monitoring solution for apartment buildings and private houses.
Be sure to add video intercom devices to the client and link the indoor stations to the persons
beforehand. You should also set the access authorization for the persons to open doors via the
linked indoor stations.

Note
• Up to 16 door stations and 512 indoor stations or master stations can be managed in the client.
For details about adding video intercom devices, refer to Add Device .
• For details about adding persons, refer to Add Single Person .
• For details about setting person's access authorization, refer to Set Access Group to Assign
Access Authorization to Persons .

9.1 Flow Chart

Figure 9-1 Flow Chart of Video Intercom

• Add Video Intercom Device: You can add video intercom devices on the client. For more details,
refer to Add Device .
• Group Access Points: You can group the added access points into groups for convenient
management. For more details, refer to Group Management .

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• Video Intercom Arming Control: You can enable or disable the calling between the added video
intercom devices and the client. For more details, refer to Enable Calling between Video
Intercom Device and Client .
• Apply APP Package to Indoor Station: You can apply the application package saved in local PC to
one or multiple indoor stations remotely via the client. For more details, refer to Apply
Application Package to Indoor Station .
• Call Indoor Station From Client: You can call the added indoor station by the client to perform
video intercom. For more details, refer to Call Indoor Station from Client .
• Answer Call via Client: You can answer call from the added indoor station, door station, etc. via
the client to perform video intercom. For more details, refer to Answer Call via Client .
• View Call Logs: You can view details of all the calls. For more details, refer to View Real-Time
Call Logs .
• Release Notice to Resident: You can send a notice to the residents by one-touch on the client.
For more details, refer to Release a Notice to Resident .
• Configure Video Intercom Event: By configuring linked actions of video intercom event on the
client, you will be notified once the event is triggered. For more details, refer to Configure Video
Intercom Event .
• Search Real-Time/History Event: You can view the real-time events, search the historical events
on the client. For more details, refer to Event Center .

9.2 Manage Calls between Client Software and an Indoor/Door Station/

Access Control Device
You can call the residents by the client, and vice versa. You can also use an indoor station/door
station or specified access control device to call the client.
Before making calls, you can set the parameters such as ring duration and speaking duration. For
details, refer to Set Access Control and Video Intercom Parameters .

9.2.1 Call Indoor Station from Client

You can call the added indoor station by the client to perform video intercom.
Before You Start
• Be sure to have added a resident to the client. For details, refer to Add Single Person .
• Be sure to have linked the resident with an indoor station and configured the resident
information (including floor No. and room No.) in Person module. For details about configuring
the linkage and resident information, refer to Configure Resident Information .

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Steps

Note
• A video intercom device can be added to more than one client, but perform video intercom with
only one client at a time.
• You can remotely configure the Max. Ring Duration and the Max. Speaking Duration.

1. Click Access Control → Video Intercom → Contacts .

2. Unfold the organization list on the left panel and select an organization.
The information (including resident name, device name, floor No. and room No.) of all the
residents in the selected group will be displayed on the right panel.
3. Select a resident, or enter a keyword in the Filter field to find the desired resident.
4. Click to start calling the selected resident.
After the call is answered, you will enter the In Call window.
5. Optional: After the call is answered, perform the following operation(s).
Adjust Loudspeaker Volume Click to adjust the volume of the loudspeaker.
End Speaking Click Hang Up to end speaking.
Adjust Microphone Volume Click to adjust the volume of the microphone.

9.2.2 Answer Call via Client

You can answer call from the added indoor station, door station, or specific access control device
via the client and perform video intercom.
Steps

Note
A video intercom device can be added to more than one client, but perform video intercom with
only one client at a time.
1. Call the client by an indoor station, door station, or specific access control device.
An incoming call dialog will pop up.

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Figure 9-2 Incoming Call

2. Click Answer to answer the call.
After the call is answered, you will enter the In Call window.
3. Optional: In the In Call window, perform the following operation(s).
Adjust Loudspeaker Click to adjust loudspeaker's volume.
Volume
End Speaking Click Hang Up to end speaking.
Adjust Microphone Click to adjust the microphone's volume.
Volume
Open Door When an indoor station is linked with a door station, click to
open the door linked with the door station.

9.3 View Real-Time Call Logs

You can view details of all the calls, and you can call the residents or export the logs if they are
needed.
Steps
1. Click Access Control → Video Intercom → Call Log .
Details of all the calls will be displayed on the right panel including call status, start time,
speaking duration, device type and name, and organization and name of resident.
2. Optional: Click to re-dial the resident.
3. Optional: Set search conditions (including call status, device type, and time) on the top of the
page to filter call logs.
4. Click Export to save the logs (a CSV file) in your PC.

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9.4 Release a Notice to Resident

You can send a notice to the residents by one-touch. Four notice types are available: advertising,
property, alarm, and notice information.
Steps
1. Click Access Control → Video Intercom → Notice .
2. Click Add to open the Create Notice panel.
3. Click to select the residents you are going to deliver notice to.
4. Enter the required information.

Note
• Up to 63 characters are allowed in the Subject field.
• Up to 1023 characters are allowed in the Content field.
• You can add up to 6 pictures. Each picture should be in JPG format and smaller than 512 KB.

5. Click Send to send the notice to the selected resident(s).

Information about the sent notices will be displayed on the left panel. Click a notice to view its
details on the right panel.
6. Optional: Click Export to save all the notices in your PC.

9.5 Configure Video Intercom Event

Video intercom events include calling elevator, door bell ring, door locked, etc. You can enable an
event for the video intercom device on the client. When the event is triggered on the video
intercom device, the client can receive and record event for checking and trigger a series of linkage
actions (e.g., sending email) for notification.
Steps
1. Click Event Configuration → Access Control Event → Video Intercom .
2. Unfold the group and select a video intercom device as event source.

Note
Make sure the resource is online.
All the event types supported by the selected video intercom device will appear.
3. Optional: Enter keywords in Filter field to locate the desired event quickly.
4. Optional: Turn on the switch on the Enable column to enable the event type, or click Enable All
to enable all the event types of this device.

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Note
After enabled, the event can be received by the client and trigger the linkage action(s). You can
also disable an event type or disable all event types.
5. Optional: After selecting the event(s), perform the following operations.
Edit Click Edit Priority to set the priority of the event(s).
Priority Priority represents the emergency degree of the event.
Edit Event Click Edit Linkage to set the linkage action(s) of the event(s).
Linkage Audible Warning
Trigger the client's audible warning when the event is triggered.
You can select the audio file on the drop-down list, or click Add to add new
audio file (in WAV format).
You can click to make an audition of the selected audio file.
Send Email
Send an email notification of the alarm information to one or more
receivers.
For details about setting email parameters, refer to Set Email Parameters .
Copy Event Click Copy to to copy the event settings of this video intercom device to other
Settings video intercom device(s).

Note
You can only copy the event settings to the resource(s) of the same type.

What to do next
You need to arm the device which the video intercom device belongs to, otherwise the client
cannot receive the configured events. For details, see Enable Receiving Event from Devices .

9.6 Enable Calling between Video Intercom Device and Client

You can enable or disable the calling between the added video intercom devices and the client. If
enabled, you can call the intercom device via client, and the client can receive the calling from the
device; If disabled, the client and video intercom device cannot call each other.

Note
You needn't enable this function for the door stations added by ISUP for calling.

Click → Tool → Video Intercom Arming Control to open Video Intercom Arming Control page.
The list shows the status of the video intercom devices. You can set the switch to on for the video

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intercom device to enable calling between the video intercom device and the client. If required,
perform the following operations.
• Filter Device：If there are too many devices, you can enter the key words in the Filter field to
filter the device.
• Arm All / Disarm All: Click Arm All to arm all devices. Click Disarm All to disarm all devices.

9.7 Apply Application Package to Indoor Station

If you want to install application on indoor station, you can apply the application package saved in
local PC to one or multiple indoor stations remotely via the client. The package will be installed on
the indoor stations automatically after the indoor stations receive the package.

Note
This function should be supported by the device.

Click Access Control → Video Intercom → Application to enter the applying application page.
Select one or multiple added indoor stations, and click Apply Application. You can select the
installation package from local folder to apply the application package to the selected indoor
stations.
After the indoor stations receive the package, the application will be installed on the devices
automatically.
Up to two applications can be installed on the indoor station. If two applications have been
installed, you need to uninstall one for installing another one. Click to uninstall the application
installed on indoor station remotely.

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Chapter 10 Log Search

Two log types are provided: operation log and system log. The operation logs refer to the normal
operations that the user did on the client, such as adding device, resetting password, etc.; and the
system logs record the system information, such as login, logout, locking and unlocking, etc. You
can search the log files and view the log details, including time, user, etc.
Steps
1. Enter the Log Search module.
2. Click to specify the start time and end time.

Note
You can search the logs within one month.
3. Select a user to search the log files which are generated when this user operate on the client.
4. Select Operation Log or System Log as log type.
5. Click Search.
The log files between the start time and end time will be displayed on the list. You can check the
operation time, type and other information of the logs.
6. Optional: Perform the following operations if there are too many log files.
Filer Click on each table header and select to filter the logs.
Sort Click the table header to sort the logs by the time or letter sequence.

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Chapter 11 User Management

To improve the system security, the administrator should create different account for different user,
and assign different permissions to the user. To avoid different people sharing the same user
account, we recommend you manage the user accounts periodically.

11.1 Add User

The super user and administrator can add new users, and assign different permissions for different
users if needed.
Perform this task to add an user account.
Steps

Note
The user account you registered to log in the software is set as the super user.
1. Enter the User Management module.
2. Click Add User to show user information area.
3. Select the user type from the drop-down list.
Administrator
The administrator account has all permissions by default, and can modify the passwords and
permissions of all operators and its own.
Operator
The operator account has no permission by default and you can assign the permissions
manually. An operator can only change the passwords of its own account and the accounts
which are added by it.
4. Enter the user name, password, and confirm password as desired.

Caution
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
5. Check the checkboxes to assign the permissions to the created user.
6. Optional: Click Default Value to restore the default permissions of this user.

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7. Click Save.

Note
Up to 50 user accounts can be added for the client software.
After created user account successfully, the user account is added to the user list on the
Account Management page.
8. Optional: Perform the following operations after the user account is created.
Edit User Click a user from the list to edit the user information.

Note
Only the password of the super user can be edited.

Delete User Select the user from the list and click Delete User.

Note
You cannot delete the super user.

11.2 Change User's Password

The administrator can change normal user's password without entering the old password, while
the administrator should enter the old password when changing the password of itself.
Before You Start
Add user to the software client.
Steps
1. Enter the User Management module.
2. Select the user need to be change password, click Change.
3. Optional: Enter the old password.

Note
When changing the administrator's password, you need to enter the old password first.
4. Enter the new password and confirm the password.
5. Click OK.

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Chapter 12 System Configuration

12.1 Set General Parameters

You can configure the frequently-used parameters, including log expired time, network
performance, etc.
Steps
1. Enter the System Configuration module.
2. Click General tab to enter the General Settings page.
3. Configure the general parameters.
Date Format / Time Format
The display style of date and time on related pages.
Log Expiry Date
The time for keeping the log files. Once exceeded, the files will be deleted.
Maximum Mode
Select Maximize or Full Screen as the maximum mode. Maximize mode can maximize the
display and show the taskbar. Full Screen mode can display the client in full-screen mode.
Calendar Type
Select Gregorian Calendar or Nepali Calendar as the calendar type. If you select Nepali
Calendar, the calender will switch to Nepali language and calculated time by Nepali calendar.
You need to restart the client after switching the calendar.
Network Performance
Set the network conditions to Normal, Better or Best.
Detect New Software Version
After enabled, the client can automatically detect the new software version and remind the
user to upgrade the software.
Automatic Time Synchronization
Automatically synchronize the time of the added devices with the time of the PC running the
client at a specified time point.
Auto-Upgrade Device
Set the upgrading mode after the new version of device are detected.
Disable
After enabled, the client will not download the firmware package and upgrade even if the
client detects a new version of the client.
Prompt Me If Download and Upgrade

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After the client detects a new version of the device, it will prompt the user whether to
download the firmware package and upgrade.
Download and Prompt Me If Upgrade
After the client detects the new version of the device, it will download the firmware
package automatically, and prompt the user whether to upgrade.
Download and Prompt Automatically
After the client detects the new version of the devices, it will download the firmware
package and upgrade the new version automatically.
You need to set a schedule in the Upgrade Time field, during which the client upgrades
the new version automatically.
4. Click Save.

12.2 Set Picture Storage

The pictures, captured by the camera of video access control terminal, triggered by events, can be
saved in the PC running the iVMS-4200 Service. You can set the picture storage location here
manually.
Steps
1. Enter the System Configuration module.
2. Click Event Picture Storage.
3. Set the Store Pictures in Server switch to on.
All the disks of the PC running the iVMS-4200 service will show.
4. Select the disk to save the pictures.

Note
The default saving path is: Disk/iVMS-4200alarmPicture
5. Click Save.

12.3 Set Alarm Sound

When the event is triggered, the client can give an audible warning to notify the security
personnel. You can set the sound of the audible warning in this section.
Steps
1. Open the System Configuration page.
2. Click Alarm Sound tab to enter the Alarm Sound Settings page.
3. Optional: Click and select the audio files from the local path for different events.
4. Optional: Add customized alarm sound.
1) Click Add to add customized alarm sound.
2) Double click the Type field to customize the alarm sound name as desired.

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3) Click and select the audio files from the local path for different alarms.
5. Optional: Click for a testing of the audio file.
6. Optional: Click in the Operation column to delete the custom sound.
7. Click Save.

Note
The format of the audio file can only be WAV.

12.4 Set Access Control and Video Intercom Parameters

You can configure the access control and video intercom parameters according to actual needs.
Steps
1. Open the System Configuration page.
2. Click the Access Control & Video Intercom tab.
3. Input the required information.
Ringtone
Click and select the audio file from the local path for the ringtone of indoor station.
Optionally, you can click for a testing of the audio file.
Max. Ring Duration
Specify the seconds that the ring will last for at most. The maximum ring duration can be set
from 15s to 60s.
Max. Speaking Duration with Indoor Station
Specify the seconds that the call with indoor station will last for at most. The maximum
speaking duration between indoor station and the client can be set from 120s to 600s.
Max. Speaking Duration with Door Station
Specify the seconds that the call with door station will last for at most. The maximum
speaking duration between door station and the client can be set from 90s to 120s.
Max. Speaking Duration with Access Control Device
Specify the seconds that the call with access control device will last for at most. The
maximum speaking duration between access control device and the client can be set from
90s to 120s.
4. Click Save.

12.5 Set File Saving Path

The pictures captured in Status Monitoring module are stored on the local PC. The saving path of
these files can be set.

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Steps
1. Open the System Configuration page.
2. Click File tab to enter the File Saving Path Settings page.
3. Click and select a local path for the files.
4. Click Save.

12.6 Set Email Parameters

When an event is triggered, if you can set Send Email as linkage action for this event, the client will
an email to the recipients for notification. You need to set the email settings and specify target
recipients in this section.
Steps
1. Enter the System Configuration module.
2. Click Email tab to enter the Email Settings interface.
3. Enter the required information.
STMP Server
The STMP server IP address of host name (e.g., smtp.263xmail.com)
Encryption Type
You can check the radio to select Non-Encrypted, SSL, or STARTTLS .
Port
Enter the communication port used for SMTP. The port is 25 by default.
Sender Address
The email address of the sender.
Security Certificate (Optional)
If your email server requires authentication, check this checkbox to use authentication to log
into the server and enter the login user name and password of your email account.
User Name
Enter the user name of the sender email address if Server Authentication is checked.
Password
Enter the password of the sender Email address if Server Authentication is checked.
Receiver 1 to 3
Enter the email address of the receiver. Up to 3 receivers can be set.
4. Optional: Click Send Test Email to send an email to the receiver for test.
5. Click Save.

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Chapter 13 Operation and Maintenance

You can perform maintaining operations in the menu to ensure a smooth and convenient usage of
the client.

In the upper-right corner of the client, click → File → System → Tool , and perform the
following operations.

Open Log File

You can open a log file saved in your local PC or log files of the client.
Import/Export Configuration File
You can import configuration files from local PC to the client if needed, and vice versa.
Auto Backup
Select day and time to backup configuration files and data in database, or restore the backed up
data.
Skin
Change the skin of the client, including bright-color series and black-color series.
Batch Time Sync
Synchronize selected devices' time with your PC time.
Message Queue
After configuring email linkage, the triggered event(s) will be displayed here. Select an event and
cancel sending the an email to the receiver.

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Appendix A. Custom Wiegand Rule Descriptions

Take Wiegand 44 as an example, the setting values in the Custom Wiegand tab are as follows:

Custom Wiegand Wiegand 44

Name
Total Length 44
Transformation Rule byFormatRule[4]=[1][4][0][0]
(Decimal Digit)
Parity Mode XOR Parity
Odd Parity Start Bit Length
Even Parity Start Bit Length
XOR Parity Start Bit 0 Length per Group 4 Total Length 40
Card ID Start Bit 0 Length 32 Decimal Digit 10
Site Code Start Bit Length Decimal Digit
OEM Start Bit Length Decimal Digit
Manufacturer Code 32 Length 8 Decimal Digit 3
Start Bit

Wiegand Data
Wiegand Data = Valid Data + Parity Data
Total Length
Wiegand data length.
Transportation Rule
4 bytes. Display the combination types of valid data. The example displays the combination of Card
ID and Manufacturer Code. The valid data can be single rule, or combination of multiple rules.
Parity Mode
Valid parity for Wiegand data. You can select either odd parity or even parity.
Odd Parity Start Bit, and Length
If you select Odd Parity, these items are available. If the odd parity start bit is 1, and the length is
12, then the system will start odd parity calculation from bit 1. It will calculate 12 bits. The result
will be in bit 0. (Bit 0 is the first bit.)

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Even Parity Start Bit, and Length

If you select Even Parity, these items are available. If the even parity start bit is 12, and the length is
12, then the system will start even parity calculation from bit 12. It will calculate 12 bits. The result
will be in the last bit.
XOR Parity Start Bit, Length per Group, and Total Length
If you select XOR Parity, these items are available. Depending on the table displayed above, the
start bit is 0, the length per group is 4, and the total length is 40. It means that the system will
calculate from bit 0, calculate every 4 bit, and calculate 40 bits in total (10 groups in total). The
result will be in the last 4 bits. (The result length is the same as the length per group.)
Card ID Start Bit, Length, and Decimal Digit
If you use the transformation rule, these items are available. Depending on the table displayed
above, the card ID start bit is 0, the length is 32, and the decimal digit is 10. It represents that from
bit 0, there are 32 bits represent the card ID. (The length here is calculated by bit.) And the decimal
digit length is 10 bits.
Site Code Start Bit, Length, and Decimal Digit
If you use the transformation rule, these items are available. For detailed information, see the
explanation of the card ID.
OEM Start Bit, Length, and Decimal Digit
If you use the transformation rule, these items are available. For detailed information, see the
explanation of the card ID.
Manufacturer Code Start Bit, Length, and Decimal Digit
If you use the transformation rule, these items are available. Depending on the table displayed
above, the manufacturer code start bit is 32, length is 8, and decimal digit is 3. It represents that
from bit 32, there are 8 bits are manufacturer code. (The length here is calculated by bit.) And the
decimal length is 3.

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