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Effective Business Communication Skills

The document discusses effective communication and presentation. It defines communication as transmitting and receiving verbal and non-verbal messages to produce a desired response. It then discusses elements of effective presentation, including personal appearance, surroundings, postures, facial expressions, voice pitch, eye contact, presentation tools, speaker position, and avoiding obstructions. It provides tips to decrease stage fright such as knowing the subject well, rehearsing, arriving early, checking equipment, breathing slowly, and moving during the speech.

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Mahmudur Rahman
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213 views22 pages

Effective Business Communication Skills

The document discusses effective communication and presentation. It defines communication as transmitting and receiving verbal and non-verbal messages to produce a desired response. It then discusses elements of effective presentation, including personal appearance, surroundings, postures, facial expressions, voice pitch, eye contact, presentation tools, speaker position, and avoiding obstructions. It provides tips to decrease stage fright such as knowing the subject well, rehearsing, arriving early, checking equipment, breathing slowly, and moving during the speech.

Uploaded by

Mahmudur Rahman
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Effective Communication & Presentation

Facilitator Khurram Hidayatallah

Definition
Communication is a process of transmitting and receiving verbal and non verbal messages that produces a response, it is effective when desired reaction or response from the receiver.

Elements of Communication

Effective Presentation

Effective Presentation
Personal Appearance

Clothing Jewelry Hairstyle Cosmetics Finger nails Neatness Stature

Effective Presentation
Surrounding
Room Size Location Visual aids Wall decoration Lightening Windows Temperature Control Floor carpeted or bare

Effective Presentation
Undesirable attitudes & postures for speaker

Effective Presentation

Implication of Postures

Closed

Aggressive

Open

Submissive

Effective Presentation
Facial Expressions

Enthusiasm

Confused

Angry

Effective Presentation
The Voice Pitch can be High Moderate Low

Effective Presentation

Eye Contact with Audience

Effective Presentation
Presenter tools

Effective Presentation

Speaker Position

Effective Presentation

Obstruction

Effective Presentation
Fonts- background- color patterns

Effective Presentation
fonts- background- color patterns

Effective Presentation

Effective Presentation

Do not loose attention

Effective Presentation

Stage Fright

Effective Presentation
Checklist for Decreasing Stage Fright
1.

Know your subject well.

2.
3. 4. 5. 6. 7. 8.

Rehearse your talk several times (on venue if possible)


Arrive early at the venue Request in advance for all the presentation tool (lectern, chart etc) Precheck the tools to avoid any delays- Extension cord, screen. Breathe deeply and slowly before speaking. Move during the speech- movement hold audience attention. Approach lectern with Enthusiasm

Effective Presentation

Come Early to the venue in order to check Visual Aids, Cleanliness, environment and get ready before the audience arrive.

Effective Presentation
Visual aid equipment
Equipment Film/Video Advantage Animated Non Flexible Disadvantage Speaker Flexibility Dark Room Equipment None Audience Lighting Involvement None Dark

Power Point Slides


Over Head Slides Charts

Flexible
Flexible

Expensive Projection
Slightly Awkward to manipulate Clumsy to transport

Some
Some

Limited
Limited

Dark
Dark

Less likely to break down

A Lot

Possible

Bright

Boards

More Spontaneous

Your back to A lot audience while writing

Possible

Bright

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