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2 Written Communication

This document discusses the importance of written communication in organizations and for engineers. It notes that written communication allows information to be passed along and studied later, which is important for efficient operations. As engineers spend 20% or more of their time writing, strong writing skills are necessary for a successful engineering career. Different types of technical documents that engineers need to write are also listed, such as memos, reports, proposals and user manuals. The writing process is then examined, emphasizing the need to understand purpose, audience, message, organization, style and tone. Fundamentals of writing like purpose, audience and message are also defined. The course will focus on technical writing.

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89 views12 pages

2 Written Communication

This document discusses the importance of written communication in organizations and for engineers. It notes that written communication allows information to be passed along and studied later, which is important for efficient operations. As engineers spend 20% or more of their time writing, strong writing skills are necessary for a successful engineering career. Different types of technical documents that engineers need to write are also listed, such as memos, reports, proposals and user manuals. The writing process is then examined, emphasizing the need to understand purpose, audience, message, organization, style and tone. Fundamentals of writing like purpose, audience and message are also defined. The course will focus on technical writing.

Uploaded by

Nur Amalina
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 12

PKKK, UNIVERSITI MALAYSIA PERLIS

EUW 212 UNIVERSITY ENGLISH


WRITTEN COMMUNICATION

Written Communication
Why is written communication important to organisations?

All organisations require up-to-date information to operate efficiently. Written communication is importance in the workplace because it allows people to pass along information that can be studied or reviewed later.
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Why an engineer must be able to write well?

Most professionals in the engineering and technology fields spend as much as 20% or more of their time writing. A successful engineering career requires strong writing skills. Engineers need to write many kinds of documents.

PKKK, UNIVERSITI MALAYSIA PERLIS

Examples of Technical Documents Memos & e Fliers mail Resumes Letters Web sites Reports Online help Proposals User manuals Brochures Technical Newsletters description
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The Writing Process


Writing is a very complex activity. To produce an effective piece of writing, you need to: possess the ability to read and think critically. master the writing convention have a good understanding of the fundamentals of writing.

Fundamentals of Writing
1.

Purpose: What is the purpose?

Inform Instruct Persuade


knowledge level, role, interest, cultural background, personality

2.

Audience: Who is the audience?

PKKK, UNIVERSITI MALAYSIA PERLIS

3.

Message: What is the content of the communication?


Primary message and secondary message The principal facts, issues, and questions Significant details

PKKK, UNIVERSITI MALAYSIA PERLIS

4.

Product and Organisation: What is the final product?


Letters, memos Reports etc Paragraphs Headings etc


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How is it organised?

5.

Style: What is the style?


Style is the way you use words to achieve a certain tone or overall impression.

Casual and conversational (informal) Concise, straight forward (Formal)

Example:

casual We will meet at 8.00am. The meeting will start at 8.00 am. formal

Why?

PKKK, UNIVERSITI MALAYSIA PERLIS

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6.

Tone: What is the tone? The way the words make you feel.

Negative (apathy, anger) Positive (warmth, enthusiasm)

Example: negative 1. Late assignment will not be accepted. 2. Please submit your assignment on time.

positive
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EUW 212 University English


In this course we will examine a major type of written communication:

Technical writing

PKKK, UNIVERSITI MALAYSIA PERLIS

12

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