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E Business

E-business technologies involve hardware, networks, and software applications that support e-business systems and processes. These systems aim to provide availability, reliability, data quality, functional fit, information security, interoperability, modifiability, safety, and usability. B2B integration can occur at technical, application, and business levels to achieve cooperation between organizations. Collaborative commerce uses web services to integrate supply chains. Data and system integration are necessary components of e-business that require standards and approaches like service-oriented architecture. Security issues like confidentiality, integrity, authentication, non-repudiation, privacy, and anonymity must also be addressed. Evaluating e-business requires understanding costs, benefits, risks, and

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37 views19 pages

E Business

E-business technologies involve hardware, networks, and software applications that support e-business systems and processes. These systems aim to provide availability, reliability, data quality, functional fit, information security, interoperability, modifiability, safety, and usability. B2B integration can occur at technical, application, and business levels to achieve cooperation between organizations. Collaborative commerce uses web services to integrate supply chains. Data and system integration are necessary components of e-business that require standards and approaches like service-oriented architecture. Security issues like confidentiality, integrity, authentication, non-repudiation, privacy, and anonymity must also be addressed. Evaluating e-business requires understanding costs, benefits, risks, and

Uploaded by

Abhishek Singh
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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E-Business

E-business technologies
Hardware
Hardware is both backbone & the engine of e-business. Computers, mobile devices, peripheral equipment

Network
Cabling, fibre optics, wireless connections, electricity

Software applications
Production systems Integrated information systems Integrated electronic data exchange systems

E-business technologies

E-business systems quality


Availability: the time during which the system is accessible and available to use Reliability: the extent to which the system can perform required functions, under defined conditions and during specific periods Data quality: the extent to which data is accurate, complete, available, etc. Functional fit: the minimization of the gap between IT system function and business requirements Information security: the extent to which information is protected

E-business systems quality


Interoperability: the ability to integrate systems and components Modifiability: the ability to incorporate changes into the system performance Safety: ensuring that the system does not cause death, injury, or have a negative impact on the environment Usability and user productivity: ensuring a positive impact on user performance as well as upon levels of user satisfaction

B2B (Business-to-business) integration


Integration can be divided into three levels. Technical integration, which is on a data integration level and concentrates on the data exchange between companies. Application integration: the physical integration of software and hardware. Business integration: the extent of cooperation between organizations. Sharing plans, schedules and inventory information, joint work on product development and customer service. To achieve business integration, companies need to be integrated on both technical and application levels.

Collaborative-commerce
The set of technologies and business practices that allows companies to build stronger relationships with their trading partners through integrating complex and cross enterprise processes governed by business logic and rules as well as workflows. Most promising solution which can be used for supply/value chain collaborations & integration is web services They can support integration of (1) between companies, via a standard interface to customers & business partners (2) within the company-reducing time & the cost required to integrated internal system (3) between company and end users by delivering a better user experience

Data Standardization & integration


Data standardization is necessary for data between companies and applications. Without standard format, it is impossible to use communication Data standardization was one of the first developed by organizations seeking to information electronically. exchange electronic initiatives exchange

System/Application Integration
Initially integration is mainly internal, between functions, divisions, & business units within countries, or between various locations of company The next step is integration with business partners, customers, & suppliers; while final stage the whole supply/value chain can be interconnected. Internal Integration: Organizational e business applications( such as ERP,CRM & SCM) are interconnected in a way that seek to incorporate principles of flexibility, integration & modularity Integration of different modules from various software vendors & based on different technologies is not easy.

System/Application Integration
To facilitate & simplify system integration between various systems & modules within an organization, enterprise application integration (EAI) has been used. EAI acts as link between two or more different systems. The organizations internal process integration is supported by workflow & document management systems. Workflow management systems are concentrated on managing process logic: process flow is captured & visualized. Function logic, system & application, data & people are incorporated into it.

Service-oriented architecture (SOA)


an architectural style that emphasizes well-defined, loosely coupled, coarse-grained, business-centric, reusable shared services. (SUN, 2004) The Core idea of SOA is the development of a set of services which communicate with each other. A SOA is built from components(modules) that can be used & reused as required, allowing fast response to changes in environment. Using SOA it is possible to design,model,assemble,integrate, deploy and manage services that are application & platform neutral Loosely coupled interactions One-to-one communication Consumer-based trigger Synchronous

Service-oriented architecture (SOA)


Summarize SOA fundamentals as follows: Loosely coupled interactions: services are invoked independently of their technology & location

One-to-one communication: one specific service is invoked by one consumer at a time. Communication is bi-directional
Consumer-based trigger: the flow is initiated by the client( service consumer) Synchronous: Replies are sent back to the consumer in a synchronous way

Service-oriented architecture (SOA)

E-business security
Major issues in e-security are Confidentiality/disclosure: ensuring that data inappropriately by a third party when in transit cannot be accessed

Data integrity: ensuring that data cannot be modified between sender & receiver

Authentication (identification): confirming that the identity of those sending documents or performing operations is known & that only authorized users can access the system Non-repudiability: making sure that the sender or receiver from being identified by an unauthorized persons
Privacy: preventing either sender or receiver from being identified by an unauthorized person Anonymity: respecting user anonymity-especially important in respect of micro-payments

E-business security

Authentication methods

IT/IS Evaluation and e-business


Information system evaluation is defined as the assessment or appraisal of the value, worth & usefulness of an information system. The most common periods for evaluation are: Before system implementation When a system is selected & its expected impact can be assessed After system implementation, to evaluate the benefits achieved.

IT/IS Evaluation and e-business


Difficulties of IS evaluation are: Understanding the human & organizational mechanism of investment decision making Understanding what the value is & how it is defined Enabling system integration & technology fit Including all the costs of an investment Taking into consideration risks related to different investment strategies Understanding the scope & impact of developing an IT infrastructure Defining stakeholders & their involvement

IT/IS Evaluation and e-business


Costs direct and indirect costs: direct cost are H/W, H/W accessories, S/W, system development, training, maintenance, network security, consultancy support, networking H/W, & S/W financial and non-financial costs

initial investments and ongoing costs

IT/IS Evaluation and e-business


Benefits
Operational, tactical, strategic Impact on finances, customers, processes, learning and growth Tangible, intangible Financial, nonfinancial

Risks
Benefits delivery risks Technological delivery risks

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