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Appropriateness

This document provides tips for developing appropriate communication skills. It advises considering your listener and using simple language to ensure they understand. Difficult discussions are best had in person to avoid miscommunication. When speaking in meetings, choose words that express meaningful ideas and avoid unnecessary comments. Consider tone of voice and how you want to be perceived. Communicate with purpose and keep conversations brief so the listener remembers key points. Developing appropriate communication skills is important for strong personal and professional relationships.

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422 views16 pages

Appropriateness

This document provides tips for developing appropriate communication skills. It advises considering your listener and using simple language to ensure they understand. Difficult discussions are best had in person to avoid miscommunication. When speaking in meetings, choose words that express meaningful ideas and avoid unnecessary comments. Consider tone of voice and how you want to be perceived. Communicate with purpose and keep conversations brief so the listener remembers key points. Developing appropriate communication skills is important for strong personal and professional relationships.

Uploaded by

Aman Sinha
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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APPROPRIATENESS

(Knowing What to Say and How to Say it)

Different situations call for different methods of communication.


How does one know what to say, how to say it, and when it should be said? some tips for developing appropriate communication skills:

Keep

in mind your listener

When speaking, carefully remember the person to whom you are speaking. make sure you use simple words to drive your point. Lofty words will only confuse the listener and drive them to want to not talk with you.

Never discuss in email`:-

Email is a great way to communicate basic information. Have difficult discussions live, preferably in person, to avoid miscommunication or hurt feelings.

Speaking

in meetings at work

Choose your words carefully, making sure that you speak only when your words express meaningful thoughts or ideas. Anything else said will potentially make you look bad, which can have a negative impact on your career

Tone

inflection

Sometimes it is not what you are saying, it is how you say it. Before you say anything, think through carefully how you believe you will be perceived Watch your tone inflection and emphasis in the sentences

Purpose

for saying something

When we decide to speak, make sure we do it with purpose. The more we stick to our purpose, the shorter our conversation will be, and the more likely it is that the listener will remember what was said.

conclusion
It

is important to keep in mind that developing appropriate communication skills is critical to developing strong personal and professional relationships. even a few of these tips will keep you on the right track in communicating effectively

Using

In

business situations, politeness is often particularly important. Learners will benefit from having a good stock of phrases that they can draw on when asking questions, interrupting, accepting or declining an offer, or requesting information. All of these are necessary in meeting situations and for general business usage.

Declining an offer or invitation:


No,

thanks. Thank you for asking, but no, I'd rather not ... Thanks, but I'm afraid I can't come. I'm afraid I'm otherwise engaged. I'm sorry, but I've made other arrangements.

Requesting
Can I / Can you...? Would you check this again, please? Can I suggest an alternative? Would you mind if I suggested an alternative? Could you repeat that point, please? Would you mind repeating that point?

Declining:
No,

sorry, you can't / No, I dont want to... No, I'm afraid you can't sit there, sorry. No thank you, I don't want to add anything else to the discussion. No, I think I'm finished, thanks.

Disagreement:
No,

I'm afraid I don't agree. Sorry, but I have to disagree with you there. I'm sorry, but I don't agree with your argument.

Interrupting:
Excuse

me ... Sorry for interrupting, but ... Excuse me, I have something to say. Excuse me, may I say something here... Could I just interject there ...

Routines and responsibilities.


'I

get up at 7 O'clock 'I arrive at the office around 8.30 'I am responsible for interviewing new applicants'

Achievements
'I have helped my company to win the national award' 'We have been a market leader' 'I have been the most successful salesperson this year' Achievements make a perfect topic in which to help students practice the present perfect tense, as achievements are often referred to using indefinite times and unfinished activities linked to the past or present. The present perfect can be contrasted with the simple past using definite times frames and activities already finished.

Arrangements
'I will meet you outside the meeting room. 'We will decide on the final details on Friday. 'We are giving the presentation later this afternoon. 'I'm seeing him tomorrow.'

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