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G MarketingEssentials

The document discusses key aspects of successful marketing such as maintaining customer loyalty and attracting new customers. It defines marketing and explores marketing philosophies including production, product, selling, and social concepts. It also examines the marketing mix of product, place, price, and promotion strategies and frameworks for segmenting, targeting, and positioning a business unit in the market.

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0% found this document useful (0 votes)
39 views57 pages

G MarketingEssentials

The document discusses key aspects of successful marketing such as maintaining customer loyalty and attracting new customers. It defines marketing and explores marketing philosophies including production, product, selling, and social concepts. It also examines the marketing mix of product, place, price, and promotion strategies and frameworks for segmenting, targeting, and positioning a business unit in the market.

Uploaded by

Apdev Option
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 57

Marketing Essentials

03:54 15/07/2017 Marketing Essentials 1


Running order
What is Successful marketing?
Whys marketing ?
Selling & Marketing
Marketing philosophies
The Marketing Mix - 4 Ps
SBU Analysis
Marketing Plan

03:54 15/07/2017 Marketing Essentials 2


Definition of Marketing
Marketing is the process of planning and
executing the conception, pricing,
promotion, and distribution of ideas,
goods, and services to create exchanges
that satisfy individual and organizational
goals.

American Marketing Association

03:54 15/07/2017 Marketing Essentials 3


Successful marketing requires:

POISE
Profitable
Offensive (rather than defensive)
Integrated
Strategic (is future orientated)
Effective (gets results)
Hugh Davidson 1972
03:54 15/07/2017 Marketing Essentials 4
Why Marketing?

03:54 15/07/2017 Marketing Essentials 5


Why Marketing?

1. Maintain your Existing Customer


Loyalty and buy more of your products

2. Attract New customers by promising


superior value

03:54 15/07/2017 Marketing Essentials 6


03:54 15/07/2017 Marketing Essentials 7
03:54 15/07/2017 Marketing Essentials 8
03:54 15/07/2017 Marketing Essentials 9
03:54 15/07/2017 Marketing Essentials 10
03:54 15/07/2017 Marketing Essentials 11
Running order
What is Successful marketing?
Whys marketing ?
Selling & Marketing
Marketing philosophies
The Marketing Mix - 4 Ps
SBU Analysis
Marketing Plan

03:54 15/07/2017 Marketing Essentials 12


*Marketing Philosophies
1. Production Concept
2. Product Concept
3. Selling Concept
4. Marketing Concept
5. Societal or Social Marketing Concept

03:54 15/07/2017 Marketing Essentials 13


1. Production Concept

Mass production
Lower prices
Example: Fords Model T

03:54 15/07/2017 Marketing Essentials 14


Production Concept

Assumption :
consumers will buy it if its cheap
Makes sense when little differentiation is
demanded
Makes sense for price sensitive segments
03:54 15/07/2017 Marketing Essentials 15
2.Product Concept
Customers want bells and whistles and
will pay
May result in unwanted products
e.g. Egyptian Textile
May make sense for some segments
Some segments and markets are novelty-
driven 03:54 15/07/2017 Marketing Essentials 16
3.Selling Concept

Company relies on sales talent


Makes more sense when new products
benefits are hard to understood
More likely when salespeople feel they
have one opportunity

03:54 15/07/2017 Marketing Essentials 17


5.Societal
(Social) Marketing Concept

Deliver consumers desired


satisfactions effectively and efficiently
AND serve societal well-being

03:54 15/07/2017 Marketing Essentials 18


Societal (social) Marketing
Concept
Four considerations
consumer needs and wants
consumer best interests
profit
societys best interest

03:54 15/07/2017 Marketing Essentials 19


Societal (social) Marketing
Concept
Any problems with this?

Are businesses qualified to determine


what is good for society?
Doing social good works can make it
more difficult to be profitable
03:54 15/07/2017 Marketing Essentials 20
Running order
What is Successful marketing?
Whys marketing ?
Selling & Marketing
Marketing philosophies
The Marketing Mix - 4 Ps
SBU Analysis
Marketing Plan

03:54 15/07/2017 Marketing Essentials 21


Marketing
Mix

03:54 15/07/2017 Marketing Essentials 22


03:54 15/07/2017 Marketing Essentials 23
The Four Ps of
Marketing

Product

Place

Price

Promotion
03:54 15/07/2017 Marketing Essentials 24
Product Types
1. Goods
2. Services
3. Ideas
4. Experiences
5. Organizations
6. Activities
7. Persons
8. Places
03:54 15/07/2017 Marketing Essentials 25
The Product Life Cycle and Related Decisions

STAGES
Introduction Growth Maturity Decline

Sales
Volume

Should the Should the


product be Should the product strategy product be
introduced be changed deleted
03:54 15/07/2017 Marketing Essentials 26
Place
Your home

Your place of work

Phone

Internet

Any other Distribution Channel

03:54 15/07/2017 Marketing Essentials 27


Price

03:54 15/07/2017 Marketing Essentials 28


Pricing Strategy

Several factors to consider


including:

Cost
Customer Perception
Market Forces
Competitor Products
Positioning

03:54 15/07/2017 Marketing Essentials 29


03:54 15/07/2017 Marketing Essentials 30
Other pricing strategies

5. Psychological
6. Product line
7. Varieties ( seasonal )
8. Optional
9. Captive
10. Promotional

03:54 15/07/2017 Marketing Essentials 31


Promotion

03:54 15/07/2017 Marketing Essentials 32


Communication Channels
Newspapers Personal Selling
Direct Mail Flyers
Radio Individual Referral
Television E-mail
Telephone Internet
Posters
03:54 15/07/2017 Marketing Essentials 33
Setting the Promotion Mix

Reach Many Buyers, Repeat Message


Advertising Many Times, Impersonal, Expensive

Personal Personal Interaction, Relationship


Selling Building, Most Expensive Promo Tool

Sales Wide Assortment of Tools, Rewards


Promotion Quick Response, Efforts Short-Lived

Public Very Believable, Dramatize a Company


Relations or Product, Underutilized

Direct Nonpublic, Immediate, Customized,


Marketing Interactive

03:54 15/07/2017 Marketing Essentials 34


Factors in Setting Promotion Mix

Strategy
Selected
Strategy that Depends Strategy that
Calls for on: Calls for Using
Spending A Lot the Salesforce
Type of
on Advertising and Trade
Product-
and Consumer Promotion to
Market &
Promotion to Push the
Build Up (Pull) Product Product Through
Consumer Life-Cycle the Channels.
Demand. Stage

03:54 15/07/2017 Marketing Essentials 35


Running order
What is Successful marketing?
Whys marketing ?
Selling & Marketing
Marketing philosophies
The Marketing Mix - 4 Ps
SBU Analysis
Marketing Plan

03:54 15/07/2017 Marketing Essentials 36


SBU Analysis

03:54 15/07/2017 Marketing Essentials 37


Analyzing Current Strategic
Business Unit ( SBU)

1. BCG Growth-Share Matrix

2. Ansoffs Product/Market Expansion Grid

03:54 15/07/2017 Marketing Essentials 38


BCG

03:54 15/07/2017 Marketing Essentials 39


Problems with BCG

03:54 15/07/2017 Marketing Essentials 40


03:54 15/07/2017 Marketing Essentials 41
Customer Identification

Who they are


Socio-Demographic
Where they are
Geographic
What they buy
When they buy
Why they buy
Criteria for buying
Need vs want
How often they buy
How many they buy
03:54 15/07/2017 Marketing Essentials 42
Segmentation

Customer Characteristics
Geographic
Sex
Age
Lifestyle
Occupation
Product related
Frequency of usage
Benefits required
Price sensitivity
Brand Loyalty
03:54 15/07/2017 Marketing Essentials 43
Targeting

1. Differentiated Targeting

2. Focus ( concentrated ) Targeting

3. Undifferentiated Targeting
03:54 15/07/2017 Marketing Essentials 44
Positioning

Should always be
conducted from the
customers perspective

Uses 2 qualities which are


important to your
customers

Identifies where your


product/service offering
stands in comparison to
your competitors

03:54 15/07/2017 Marketing Essentials 45


Positioning

1. Competitive Advantage

2. USP ( Unique Selling Proposition )

3. Positioning Statement
one tag line tell your customer by your usp

03:54 15/07/2017 Marketing Essentials 46


Pharmaceutical positioning
1. The type of condition for which the product
will be prescribed.
2. The type of patients for whom the product
will be considered suitable
3. The products with which it will compete
most closely
03:54 15/07/2017 Marketing Essentials 47
Running order
What is Successful marketing?
Whys marketing ?
Selling & Marketing
Marketing philosophies
The Marketing Mix - 4 Ps
SBU Analysis
Marketing Plan

03:54 15/07/2017 Marketing Essentials 48


Marketing Plan

03:54 15/07/2017 Marketing Essentials 49


The contents and structure of
the marketing plan

The executive summary


table of contents
situational analysis and target market
marketing objectives
marketing strategies
marketing tactics
schedules and budgets
financial data and control

03:54 15/07/2017 Marketing Essentials 50


Standard Planning
Framework

Analysis - where are we now?


Objectives - where do we want to be?
Strategies - which way is best?
Tactics - how do we ensure arrival?
Control - are we on the right track?

03:54 15/07/2017 Marketing Essentials 51


Situation Analysis

PEST Analysis

Political
Economic
Socio-cultural
Technological

03:54 15/07/2017 Marketing Essentials 52


SWOT Analysis

03:54 15/07/2017 Marketing Essentials 53


Marketing Objective

Examples
1. To increase the product range
2. To enter a new amrket segment
3. To increase sales/revenue
4. To increase brand loyalty
03:54 15/07/2017 Marketing Essentials 54
Marketing Strategies &
Tactics :
Strategy Tactics
3+years plan One year plan
Broad Focus Narrow focus
Concerned with Concerned with
position in market, detailed schedules
objectives, resources and costs, actions
needed for one year
Ex: Brand Position plan
Ex: Choice for
advertising media
03:54 15/07/2017 Marketing Essentials 55
Schedule and Budget

03:54 15/07/2017 Marketing Essentials 56


Thank you

Khaled Elsaid Elashry


APEX PHARMA Co.
+20102540866
deadrabbit406@gmail.com

03:54 15/07/2017 Marketing Essentials 57

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