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Employee Empowerment

The document discusses employee empowerment, including its definition as giving employees autonomy and responsibility for decision-making. It notes advantages like increased productivity and satisfaction. Case studies on Disney, Marriott, and Jollibee describe how they empower employees through training, benefits, appreciation, and clearly defined roles. The Nestle case study highlights restructuring training, expatriating employees, and encouraging family activities to empower the workforce in the Philippines.

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Gerald Getalado
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480 views22 pages

Employee Empowerment

The document discusses employee empowerment, including its definition as giving employees autonomy and responsibility for decision-making. It notes advantages like increased productivity and satisfaction. Case studies on Disney, Marriott, and Jollibee describe how they empower employees through training, benefits, appreciation, and clearly defined roles. The Nestle case study highlights restructuring training, expatriating employees, and encouraging family activities to empower the workforce in the Philippines.

Uploaded by

Gerald Getalado
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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EMPLOYEE

EMPOWER
MENT
As we look into the next century,
leaders will be those who empower
others.
Bill Gates
As we look into the next century,
leaders will be those who empower
others.
Bill Gates
Employee Empowerment
Employee empowerment is giving employees
a certain degree of autonomy and
responsibility for decision-making regarding
their specific organizational tasks.
It allows decisions to be made at the lower
levels of an organization where employees
have a unique view of the issues and problems
facing the organization at a certain level.
ADVANTAGES

a. Greater quality of work produced


b. Satisfied employees
c. Collaboration grows
d. Productivity increases
e. Reduces costs
DISADVANTAGES

a. Egotism / arrogance
b. Security
c. Risk
d. Industrial Democracy
WAYS TO EMPOWER
EMPLOYEES
1. Foster Open Communication
2. Reward Self-Improvement
3. Encourage Safe Failure
4. Provide Plenty of Context
5. Clearly Define Roles
6. Support Their Independence
7. Appreciate Their Efforts
Case Studies
1. The Walt Disney
Company
(NYSE:DIS)
At Disney, we recognize employee
empowerment as the bedrock of the
human element of service delivery.
Delegation to the lowest possible level,
coupled with thorough equipping provides
employees the opportunity to exceed
customer expectations.
(disneyinstitute.com)
1. The Walt Disney
Company
(NYSE:DIS)
Disney provides many numerous extras and benefits to
its employees and cast members. Along with the normal
advantages of insurance and paid time off, Disney
provides complementary adventure park passports,
education and learning compensation, specific
advancement options, stock acquisition programs,
service awards, employee stores, and childcare facilities
at some locations. These perks empower workers by
letting them reduce time spent on issues outside of
their job and devoting more time to their job talents, as
well as fostering Disney's brand.
1. The Walt Disney
Company
(NYSE:DIS)
Employees are likewise empowered when working
at Disney due to many different educational options
delivered to employees. Disney fosters an employee-
learning environment to empower employees by
making use of Disney Dimensions, an executive
progression program and Disney Way, a showcase
explaining the different Disney business designs
offered to supervisors, management, or leadership
development. This employee training helps develop
computer skills and talents utilized at Disney.
2. Marriot Hotels & Resorts
(Marriott International, Inc.)
(NASDAQ:MAR)

Marriott has always had an employee- focused


philosophy and believe that this translates into guest
loyalty.
A relentless focus on innovation and action fuels the
way Marriott does business. With one of the most
powerful brand portfolios in the world, Marriott sets
the bar for the hospitality industry. Every associate at
Marriott is focused on hosting the new world
brilliantly!
(Aon Hewitt Australia, in awarding Marriott Hotels Australia as one of the
Best Employers of 2013)
2. Marriot Hotels & Resorts
(Marriott International, Inc.)
(NASDAQ:MAR)
3. Jollibee Foods Corporation
(PSE:JFC)
Jollibees corporate philosophy is summed up by the acronym, I CARE.

I -- signifies personal commitment

C -- denotes communication. When they keep communication lines open within the
company, they create a positive working environment.

A -- means appreciation. Letting the employees realize that their contributions are
vital to the business. A gesture of appreciation often comes free, but it is a priceless
way of giving proper recognition.

R -- is for rewards and remuneration. To attract the best and the brightest to work for
them, they pay them competitively.

E -- is for empowerment. This means giving their professional managers the license to
3. Jollibee Foods Corporation
(PSE:JFC)
Jollibee is proud of its employees who carry out their jobs.
Jollibee recognizes them by providing the highest
compensation and benefits packages in the fastfood industry,
and modern and comprehensive training programs.
Managers are regularly updated on the latest store
operations systems, people-oriented management skills,
among others. Service crews are trained on various store
stations and food-service innovations. Jollibee also offers
career opportunities for qualified and exceptional crew
members to further their food-service careers as managers.
(from Jollibee Foods Corporations official website)
3. Jollibee Foods Corporation
(PSE:JFC)
3. Jollibee Foods Corporation
(PSE:JFC)
4. Juan Johnny B. Santos
Former Nestl Philippines President/CEO

assumed the presidency of


Nestl Philippines in 1987
o the company had just
come out of a three-
month strike
o political stability in the
country brought by post-
Marcos rule
Nestls Corporate Culture
Program
First, the training program was
restructured with a view to equipping
employees not just with the proper
skills but with the right attitude. The
program addressed the training needs
not only of executives but of rank-and-
file workers.
Nestls Corporate Culture
Program
Second, Mr. Santos allowed more employees
to attend programs in the Nestl
International Training Center in Switzerland
and other countries.
Additionally, he expatriated more than 30
Filipinos to key hands-on assignments
abroad. Their overseas experience prepared
them for senior positions in the company
upon their return.
Nestls Corporate Culture
Program
Third, Mr. Santos initiated a wide range
of employee involvement activities.
oBelieving that a happy family man is a
happy worker, Mr. Santos encouraged
activities that included the family summer
excursions, open house, and summer
workshops for children and dependents of
Nestl employees.
WAYS TO EMPOWER
EMPLOYEES
1. Foster Open Communication
2. Reward Self-Improvement
3. Encourage Safe Failure
4. Provide Plenty of Context
5. Clearly Define Roles
6. Support Their Independence
7. Appreciate Their Efforts

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