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Key Issues in Application OF E-Governance

The document discusses key issues in applying e-governance. E-governance uses information technology, especially the internet, to improve interactions between government and citizens and increase administrative effectiveness. Key application issues include adapting to technology changes, meeting public demands for lower costs and better services, and managing an increasing number of digital citizens. Additional issues relate to technology infrastructure, applications, integration, and software. Other challenges involve managing organizational change, reengineering government processes, gaining public involvement, and addressing funding concerns. The conclusion emphasizes the need for collaboration and political will to implement e-governance successfully.

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96 views24 pages

Key Issues in Application OF E-Governance

The document discusses key issues in applying e-governance. E-governance uses information technology, especially the internet, to improve interactions between government and citizens and increase administrative effectiveness. Key application issues include adapting to technology changes, meeting public demands for lower costs and better services, and managing an increasing number of digital citizens. Additional issues relate to technology infrastructure, applications, integration, and software. Other challenges involve managing organizational change, reengineering government processes, gaining public involvement, and addressing funding concerns. The conclusion emphasizes the need for collaboration and political will to implement e-governance successfully.

Uploaded by

numlnotes
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT or read online on Scribd
You are on page 1/ 24

KEY ISSUES IN

APPLICATION OF
E-GOVERNANCE

Usman Wahid
Overview

 E-Governance
 Application of E-Governance
 Key Issues
 Conclusion

2
E-GOVERNANCE:

 Composition of information
technology, people, and
governments
 Use of ICT, and particularly the
Internet, as a tool to achieve
better government.

3
APPLICATION OF E-
GOVERNANCE:
 Improve the interaction between
government and citizens through
electronic means
 Increase the administrative
effectiveness and efficiency in the
internal government operations.

4
APPLICATION OF E-
GOVERNANCE:
Through proper application process
governance will become more:

– Simple
– Moral
– Accountable
– Responsive
– Transparent
5
Provision Vs. Application
Approach :

 The real benefits of e-governance lie


not in provision of technology rather in
its application to create a powerful
socio-economic environment.

6
E-GOVERNANCE
ISSUUES:
 Thus, it is worthwhile to examine the
associated issues in implementing the
complete range of e-governance
applications and projects.

7
1. E-Governance Trends
 Adaptation to the technology

 Government’s Performance:

– Pressure on the governments to reduce the


operating cost.

– Citizens expect an improved service without any


additional charges.

8
E-Governance Trends

Growing number of digital


citizens :
– Internet access is now commonly
available for millions of people around the
globe.
– Managing digital citizens who are rapidly
moving from passive consumers of
government services to active consumers.

9
E-Governance Trends
 Networking Technologies:

– Internet technology is available in more than 150


countries with an increased bandwidth provision.

– Government’s traditional monopoly structure is threatened


by the virtual worlds because of the advance networked
technologies.

10
2. Technology Issues

 Fundamental issues in following


domains of technology
– Infrastructure Layer
– Application Layer
– Integration Technology
– Application Software

11
Technology Issues

 Infrastructure layer :

– Hardware and software required to


generate a web site

– Equipment’s location

12
Technology Issues

Core issues
 Carrier : How the site will connect to
the Internet.
 Hosting Center: Where to house the
gear powering to the web site.

13
Technology Issues

 Application layer :
Application layer is made up of
software and services that either
extend the site’s performance or make
it easier to manage.

14
Technology Issues

Core Issues:
 Content management system
 Personalization
 Transaction engines
 Campaign management
 Customer support
15
Technology Issues

Integration technology :
 The integration layer is to use the
Internet to tie together practically all
the traditional disciplines.
 Core Issue:

– How trustworthy the integration process


is?

16
Technology Issues

Application software:
 Application software is the software
that performs the functions of a web
based information system.
 Core Issues
–· Where are we?
–· Where do we want to go?
–· How do we get there?
17
3. Management of Change
related Issues
 Core Issues
– Change the behavior of governments.
– Investigate how the business of
government and the nature of
governance itself will change.
– Overview of whole political process and
its constant review.

18
4. Reengineering the
Government Process
 Core issues
– Study of existing government
departments, work processes &
regulations or legislation.
– Fundamental change to the existing
government business model.

19
5. Involvement of E-
Governance Communities
 Core Issues
– Involvement of citizens and government
lawmakers in the planning process to
bring transparency.
– To ensure the government services are
evolving into a form which is more citizen
driven.

20
6. Funding Issues

 Core Issues
– How to finance the pilot projects?
– Generation of funds
– Controlling risk of investing in innovative
ideas
– To convert these e-facilities in revenue
generating activities.

21
Funding Issues

Financing of these innovative ideas


can be done through intermediation
of:
– Venture Capital
– Business Angel Financing
– Equity based Public/Private Partnership

22
Conclusion
 To make the futurist vision work, there is a need
for collaboration among e-governance virtual
communities.
 This demand more political and organizational
will, to take hard decisions, change themselves
and learn to build capacities for e-governance.
 Outdated regulations and procedures are to be
removed before launching the project.

23
Thank You

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