Resistance To Change
Resistance To Change
Individual Resistance
• Habit
• Security
• Economic Factors -
• Changes in job tasks or established work routines can arouse
economic fears if people are concerned that they would not be able
to perform the new tasks or routines with previous standards.
• Fear of the unknown
• Selective information processing
Organisational Resistance
• Structural Inertia
• Limited Focus of Change shown by Management -
• If Management changes the technological processes without
simultaneously modifying the organisation’s structure to match.
• Group Inertia
• Threat to Expertise
• Threat to established Power Relationships
• Threat to established Resource Allocation
Overcoming Resistance to Change
• Education and Communication -
• Communicate employees to see the logic of change
• Give them full information rather than misinformation or poor communication
• Communication enhances trust and credibility
• Participation -
• Bring employee into the decision making process
• It can enhance commitment and quality to change
• Negatives/ Disadvantages can be great time consumption and poor solution
Overcoming Resistance to Change
• Facilitation and Support-
• Employee counselling and therapy
• New skills training
• Short paid leave of absence
• Negotiation -
• Exchanging something of value for lessening of resistance
• Coercion –
• Threats of Transfer
• Loss of promotions
• Negative performance evaluation