3.knowledge and Wisdom
3.knowledge and Wisdom
a subject
Awareness or familiarity gained by experience
of a fact or situation
An important resource to create learning
capabilities in an organization
Must be true, justified and believed
Data items are representations of events,
people, resources, or conditions
◦ They are the raw material for information
Information adds value to data
◦ It provides recipients with understanding,
insights, conclusions, decisions,
confirmations, or recommendations
Knowledge is information organized and
processed to convey understanding,
experience, accumulated learning, and
expertise as they apply to a problem or
activity
◦ Knowledge is “information in context”
◦ Knowledge reflects associations and guides or
rules for behavior
Acquaintance with facts, truths, or principles,
as from study or investigation; general
erudition (extensive learning)
Familiarity or conversance, as with a
particular subject
Acquaintance or familiarity gained by sight,
experience, or report
The fact or state of knowing; the perception
interaction
Practical knowledge that is the key to get
things done
◦ Includes intuition, beliefs, values, perspectives –
formed during an individual’s experiences
◦ In an organization, it is the collective mindset of
everyone in the organization, which then assumes a
unique set of beliefs and assumptions
The quality or state of being wise
Knowledge of what is true or right coupled with
Knowledge Wisdom
Knowledge is collection of It is the analysis and
information interpretation of information
It is a deterministic process; It cannot be determined or
knowledge can be measured measured
It can be acquired
It cannot be acquired
Is the outcome of knowledge
It leads to wisdom It is the process by which we
Involves identification and judge between right and
analysis of available wrong, good and bad
information; It plans and
controls actions to develop
knowledge assets for
fulfilling organizational goals
Knowledge Wisdom
It can be shared or expressed It is individualistic – wisdom
by everyone level of all is different
It resides in the brain It resides in the mind & soul
It is intellectual
It is divine
One can awaken to it &
One can learn it
acquire it
It is rational and objective It is subjective & imaginative
It is bound by logic and It is bound by spirituality and
reasons not bound by rules
It applies rules It applies judgment
Knowledge Wisdom
Knowledge teaches us to use our senses, to
observe and evaluate things or events around
us and our predecessors with a proper way of
recording
Wisdom teaches us what works and what
does not
With a perfect blend of knowledge and
knowledge
Some theories also suggest that while
knowledge is gained from the outside world,
wisdom comes from the divine and inner self.
They're are both related and cannot be
interest
We misuse the knowledge we have about
them
Terrorists – some of them are the most well-
tasks
Manage collaboration
Infinite ability to expand work
Infinite ability to increase quality and
extensiveness of work
Ability to work hard and accomplish little or
nothing
Knowledge work productivity “used-up” in:
◦ Customization
◦ Quality
◦ Expansion of scope/extent
Understand and adopt the organizational
culture
Align personal / professional growth with the
corporate vision
Possess the attitude of collaboration and
sharing
Possess innovative capacity and creative mind
Have a clear understanding of the business in
problems
Help in the successful adaptation to the new
economy
Help in foreseeing the long-term view of the
organization
Understand the systems in the context of their
larger whole and take effective decisions –
both individual and organizational
- in conditions of uncertainty, complexity and
urgency
Has a deeper and broader knowledge of the
others
Have intuitive skills, transformational powers