FINAL GUIDE

GERARDO RUBIO SAAVEDRA

CONTENTS

• 1)Format of business letters/mails

• 2)Key phrases for business letters/mails
• 3)Format of a report
• 4)Key phrases for a report
• 5)Linkers: a)addition b)contrast c)result
• 6) Business Profile
1)FORMAT OF BUSINESS
LETTERS/MAILS
• Business letters:
• Date:
• Sender's Address: It is a good idea to include
sender's email and url, if available.
• Salutation
• Body Text: State why you are writing. Establish any
connection/mutual relationship up front. Outline
the solution, providing proof in the way of
examples and expert opinions. Group related
information into paragraphs
• Closing "Call to Action": State what the reader
needs to do and what you will do to follow up
• Enclosures
BUSINESS MAIL

• Parts of a Letter
• Contact Information
• Salutation (Greeting):like “Dear Mr. Peterson,” or “To Whom It May Concern.”
• Body of Letter:The first paragraph should include an introduction and a brief explanation of your reason
for writing. The second paragraph (and any following paragraphs) should explain further your reasons
for writing. The last paragraph should either request action from the reader, if you are requesting
something, or state how you will follow-up
• Closing:like "Best regards" or "Sincerely” followed by a comma, then your signature if you're sending a
typed letter. If you're sending an email message, simply type your name after the closing.
• Signature
2)KEY PHRASES FOR BUSINESS LETTERS/MAILS
Request for Response to Sample Sample Sample Sample Sample Sample Sample
information request Sentences: Sentences: Sentences: Sentences: Sentences: Sentences: Sentences:
Requests Goodwill Introduction of Reference Confirmation Notification Collection
Product/Service
.

-I am writing -If you have -I would be Congratulati -I am writing to -I am -I am writing -I am writing -According to
to inquire further very grateful ons on your tell you about . . writing in to confirm . . to let you our records .
about . . . questions, if you could promotion . regard to . . know that . . ..
-I am writing -If you send me this to General (Our new .. -I would like . -Our records
in reference require information. Manager. product) is -I am to confirm -Please be show that . . .
to . . . assistance, -Please -I want(ed) coming out next writing in what we aware/infor
-I read/heard please return the to month. reference discussed med that . . .
. and would contact: enclosed congratulat to . . . last Friday. -I would like
like to know . envelope e you on to inform
.. with your your new you of a
payment. position. recent policy
change.
3)FORMAT OF A REPORT

• Title Section: can include any information that you feel is necessary including the
author(s) and the date prepared.
• Summary: The summary consists of the major points, conclusions, and
recommendations. It needs to be short
• Introduction: The first page of the report needs to have an introduction. Here you will
explain the problem and inform the reader why the report is being made..
• Body: This is the main section of the report.. There should be several sections, each
clearly labeled with a subtitle. Information in a report is usually arranged in order of
importance with the most important information coming first. Conclusion: This is where
everything comes together.
• Recommendations: This is where you discuss any actions that need to be taken.
• Appendicies: This includes information that the experts in the field will read. It has all
the technical details that support your conclusions.
4)KEY PHRASES FOR A REPORT
• INTRODUCTION
• The aim / intention / purpose of this report is to outline / present / discuss / sum up ...
• Further to my visit to ..., I have prepared the following report.
• I have recently visited ... and have prepared the following report for your consideration.
• This involved visiting / looking at / investigating ... / The data was obtained by ...
• In order to help make this report I asked / discussed / gave out a questionnaire ...
• It is based on my observations / the feedback from participants ...

• INTRODUCING POINTS
• Tobeginwith.../Letusstartwith...
• First(ly) ... / In the first place ... / First of all ... / The first aspect / thing to consider is ...
• Second(ly) ... / Third(ly) ...
• Moreover ... / Furthermore ... / What is more ...
• Another aspect to consider ... / Yet another aspect / consideration is ...
• INTRODUCING YOUR OPINION
• Ithink/believethat.../Inmyopinion.../Iamoftheopinionthat.../Itseemstomethat...
• PersonallyIbelievethat.../Inmyview.../Ifyouaskme.../Tomymind.../AsfarasIam
• concerned ...
• I would like to suggest / recommend ... / I therefore suggest / recommend ...

• INTRODUCING SOMEONE ELSE’S OPINION

• A few / Many / The majority / minority of people said / reported / complained ...
• Accordingto.../As...said.../Inthewordsof...
• It is said that ... / It is often suggested that ...
• GIVING EXAMPLES
• For example / instance ...
• This can be shown / illustrated / demonstrated / clarified by ...
• Let me just give you an example, ...
• The picture / diagram shows / illustrates ...

• COMPARING
• One of the main / biggest / most significant / ... differences between ... and ... is ...
• Unlike...,...is.../While/Whereas/Although...is,...is...
• ... is completely / entirely / totally different from ...
• ... is a little / slightly / somewhat / a great deal bigger / more elegant / ... than ...
• CONCLUSION
• It can be seen from the data / reactions / information above that ...
• All things considered, I believe that ... / Taking everyone’s comments into consideration ...
• In general / On the whole I found that ...
• Inconclusion.../Toconclude.../Tosumup.../Insummary...
5)LINKERS: A)ADDITION B)CONTRAST C)RESULT
• A)ADDITION:
• . Moreover / Furthermore / In addition / Besides / What's more Used after a strong pause and separated
from the sentences. They are introduced by a comma.
• . As well as / In addition to / Besides Used to add one more piece of information. Followed by a noun
phrase.

• B)CONTRAST:
• . In spite of / Despite Link two contrasting ideas. Followed by a noun phrase.
• . Although / (Even) though Link two contrasting ideas. Followed by a sentence.
• . However / Nevertheless / Still / Yet / Even so / On the contrary / In contrast. Introduce a new idea which
marks a contrast with previously stated ideas. Introduced by a comma.
• . On the one hand ... On the other hand. Links two contrasting ideas / paragraphs.
• . In contrast to / Contrary to. Link two contrasting ideas. Followed by a noun phrase.
• . Whereas Link two contrasting ideas. Not separated by commas.
• Result
• . As a result of: ‘As a result of his brave action, he was awarded a military medal.
• Therefore, as a result, consequently, for this reason: ‘Consequently / for this reason, it always passes its
annual road test’.
6) BUSINESS PROFILE
• a) What do you do? (your occupation, position & activities at work)
• I´m a Finance majors who learn about a variety of investment vehicles, and this knowledge can help
financial planners to advise clients about how to manage their finances. Finance majors can decipher
trends in the securities markets and apply this perspective to their planning sessions.
• b) What's your company's name? & How big is your company?The name of my company is call XX and
it has 5 departments (marketing,distribtion, administration, finances and human resources) . It has
about 60 employees
• c) Where is it located? What is your workplace like? It is located in Condesa one of the biggest places
where you can found a los of buildings with Companys.
• d) Who do you work with? I work with the department of finances but my co workers are the other
managers of the other 4 departments.
• e) What skills do you need at work? What training opportunities have you had? I need interpersonal skills, also a formal accounting
qualification , an ability to communicate to eerybody, the financial reporters , an analytical ability and a knowledge of IT softwares . Everything
is depending on your attitude and how you communicate with the persons, butfor the IT software you need to take courses.
• f) How long have you been in your company? Have you been promoted? Would you like to have other opportunities?
• I have been in the company for almost 8 years and I have been promoted twice . First one from intern to White collar worker and then to
manager (I skip assitant manager). There are a lot of opportunities but you should think twice when you accept the promotion because it gets
difficult when you be promoted.
• g) What benefits or perks do you receive in your company? Would you like to have other Benefit
• I have this benefits:
• Child and Elder care benefits.
• Compensation time.
• Family-friendly benefits.
• Flex time.
• Health insurance.
7)GRAPH VOCABULARY

• List with phrases to describe charts

• The pie chart is about ...
• The bar chart deals with ...
• The line graph (clearly) shows ...
• The slices of the pie chart compare the ...
• The chart is divided into ... parts.
• It highlights ...
COMPARING

• ... has the largest (number of) ...

• ... has the second largest (number of) ...
• ... is as big as ...
• ... is twice as big as ...
• ... is bigger than ...
• more than ... per cent ...
• only one third ...
• less than half ...
VOCABULARY
CONCLUSION

• I was really surprised/shocked by the ...

• So we can say ...

• Conclude by saying what the main trends or changers are.