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Groups and Teams: Roger Dhesi Niels Bauer Yan Huang Derek Sullivan Vick Mann

The document discusses groups and teams, defining them and exploring why they are important. It examines different types of groups, how they form and influence individuals. The document also looks at how to turn individuals into team players and the characteristics and impact of virtual teams, finding that ease of communication, routine tasks, and developing a common culture can lead to higher performance for distributed and diverse teams.
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100% found this document useful (1 vote)
59 views25 pages

Groups and Teams: Roger Dhesi Niels Bauer Yan Huang Derek Sullivan Vick Mann

The document discusses groups and teams, defining them and exploring why they are important. It examines different types of groups, how they form and influence individuals. The document also looks at how to turn individuals into team players and the characteristics and impact of virtual teams, finding that ease of communication, routine tasks, and developing a common culture can lead to higher performance for distributed and diverse teams.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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GROUPS and TEAMS

 Roger Dhesi
 Niels Bauer
 Yan Huang
 Derek Sullivan
 Vick Mann
Objectives
Define and discuss group dynamics:
 Why are groups & teams important?
 Groups
– Types of groups
– How do groups form
– Why people join groups
– Influence of Groups on Individuals
 Teams
– Groups vs. Teams
– Turning Individuals into Team Players
– Virtual Teams
Why Important?
Groups

 Group – two or
more individuals,
interacting and
interdependent, who
have come together
to achieve particular
objectives.
Groups - Types

 Formal Groups
– Command
– Task

 Informal Groups
– Interest
– Friendship
Groups - Formation

 Stages of Group
Development
– Forming
– Storming
– Norming
– Performing
– Adjourning
Groups – Why Join?

 Why People Join Groups


– Security
– Status
– Self-esteem
– Affiliation
– Power
– Goal Achievement
Influence of Groups

 The presence of others strongly


influences individual behavior.
 Conversely, the behavior of individuals
is affected by being part of a group.
 Business requires groups, therefore
how groups work influences how
individuals behave and work.
Influence of Groups

 Patterns of
Behavior in Groups
– Social Striving
– Social Loafing
– Social Facilitation
– De-individuation
Influence of Groups

 Social Striving
– People work harder
when they are in
groups, then when
they are alone.
Influence of Groups

 Social Loafing
– People tend to expend
less effort on group tasks
then when performing the
same task alone.
Influence of Groups

 Social Facilitation
– The presence of
others can enhance
an individual’s
performance for
simple or well
rehearsed tasks.
Influence of Groups

 De-individuation
– This pattern happens when
you have the increased
desire to please
management with the
diffusion of responsibility
from social loafing.
Groups vs. Teams

 Group – interacts to share information


and make decisions to help each group
member perform his or her area of
responsibility.

 Team – a group whose individual


efforts result in a performance that is
greater than the sum of the individual
inputs
Groups vs. Teams
 Groups  Teams
– Strong leader – Shared leadership
– Individual accountability – Individual and mutual
accountability
– Organizational purpose – Specific team purpose
– Individual work products – Collective work products
– Efficient meetings – Open-ended meetings
– Delegates work – Does real work together
– Random and varied – Complementary skills
skills
Groups vs. Teams

 Swim “Team” - Is this a group or a team?


Team Players

 Turning individuals into team players

 Example:
– Sacramento City
College Baseball
– Derek Sullivan,
Assistant Coach
Team Players
 Recruiting
– Involves selling players on what
the program can do for them
(scholarships, professional
contracts, etc).
– Is an individual focus on personal
development (telling players to
be selfish).
– Tends to de-emphasize “TEAM”
and their obligations to the
program (sacrifice, patience, and
winning)
Team Players

 The “Challenge”
– Convincing players that
their individual sacrifices
are good for the program
and WILL pay off
individually at the end
(for everyone).
Virtual Teams

Virtual Teams:
What are their
Characteristics and
Impact on Team Performance?
Sze-Sze Wang and Richard Burton
Computational and Mathematical Organization Theory 6;
339-360, 2000.
Virtual Teams

 Virtual team characterized by members:


– Physically dispersed
– Culturally differentiated
– Organizationally differentiated
 Communication must transcend:
– Space
– Time
– Culture
Virtual Teams

 Characteristics of virtual teams


– Context = little history, novel tasks,
physically distributed
– Composition = heterogeneous culture
and organizational backgrounds
– Structure = relationships are lateral but
weak
Virtual Teams - Findings

 For teams physically distributed and


engaged in novel tasks, ease of
communication and “routine-ness” of
tasks leas to higher performance.
 For teams culturally and organization-
ally diverse, clarification of roles and a
common team culture lead to higher
performance.
Virtual Teams - Findings

 For teams physically distributed and


performing novel tasks, lateral
communication between weakly tied
team members improves performance.
 For teams culturally and
organizationally diverse, lateral
communication between weakly tied
members improves performance.
Questions?

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