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Verbal Communication and Nonverbal Communication

The document discusses effective verbal and nonverbal communication. It emphasizes using clear, concise language that is appropriate for the situation and easily understood by the listener. Considerations for verbal communication include brevity, clarity, ethics, and vividness. Nonverbal communication includes body language, gestures, tone of voice, and other behaviors that convey additional meaning beyond words. Mastering nonverbal skills can enhance verbal messages, communicate feelings, sustain attention, and build credibility and connection with listeners.

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Mihatsu Taki
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150 views23 pages

Verbal Communication and Nonverbal Communication

The document discusses effective verbal and nonverbal communication. It emphasizes using clear, concise language that is appropriate for the situation and easily understood by the listener. Considerations for verbal communication include brevity, clarity, ethics, and vividness. Nonverbal communication includes body language, gestures, tone of voice, and other behaviors that convey additional meaning beyond words. Mastering nonverbal skills can enhance verbal messages, communicate feelings, sustain attention, and build credibility and connection with listeners.

Uploaded by

Mihatsu Taki
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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VERBAL COMMUNICATION

REFERS TO AN INTERACTION IN WHICH WORDS ARE USED TO


RELAY A MESSAGE. FOR EFFECTIVE AND SUCCESSFUL VERBAL
COMMUNICATION, USE WORDS TO EXPRESS IDEAS WHICH CAN
BE EASILY UNDERSTOOD BY THE PERSON YOU ARE TALKING TO.
CONSIDER APPROPRIATENESS, BREVITY, CLARITY, ETHICS, AND
VIVIDNESS WHEN ENGAGING IN THIS TYPE OF COMMUNICATION.
APPROPRIATENESS

•THE LANGUAGE THAT YOU USE SHOULD BE


APPROPRIATE TO THE ENVIRONMENT OR OCCASION
(I.E., WHETHER FORMAL OR INFORMAL)
BREVITY
•SPEAKERS WHO OFTEN USE SIMPLE YET PRECISE AND
POWERFUL WORDS ARE FOUND TO BE MORE
CREDIBLE. TRY TO ACHIEVE BREVITY BY BEING MORE
DIRECT WITH YOUR WORDS. AVOID FILLERS AND
INSUBSTANTIAL EXPRESSIONS WHICH DO NOT ADD TO
THE MESSAGE, SUCH AS “UH,” “YOU KNOW,” “I GUESS,”
AND OTHERS
CLARITY
•THE MEANINGS OF WORDS, FEELINGS, OR IDEAS MAY
BE INTERPRETED DIFFERENTLY BY A LISTENER;
HENCE, IT IS ESSENTIAL FOR YOU TO CLEARLY STATE
YOUR MESSAGE AND EXPRESS YOUR IDEAS AND
FEELINGS.
ETHICS
•WORDS SHOULD BE CAREFULLY CHOSEN IN
CONSIDERATION OF THE GENDER, ROLES, ETHNICITY,
PREFERENCES, AND STATUS OF THE PERSON OR
PEOPLE YOU ARE TALKING TO.
VIVIDNESS
•WORDS THAT VIVIDLY OR CREATIVELY DESCRIBE
THINGS OR FEELINGS USUALLY ADD COLOR AND SPICE
TO COMMUNICATION. HENCE, YOU ARE ENCOURAGED
TO FIND WAYS TO CHARM YOUR AUDIENCE THROUGH
THE USE OF VIVID WORDS.
NONVERBAL COMMUNICATION
• REFERS TO AN INTERACTION WHERE BEHAVIOR IS USED TO
CONVEY AND REPRESENT MEANINGS. ALL KINDS OF HUMAN
RESPONSES THAT ARE NOT EXPRESSED IN WORDS ARE
CLASSIFIED AS NONVERBAL COMMUNICATION. EXAMPLES OF
NONVERBAL COMMUNICATION ARE STARES, SMILES, TONE OF
VOICE, MOVEMENTS, MANNERS OF WALKING, STANDING AND
SITTING, APPEARANCE, STYLE OF ATTIRE, ATTITUDE TOWARDS
TIME AND SPACE, PERSONALITY, GESTURES, AND OTHERS.
MASTERY OF NONVERBAL COMMUNICATION
IS IMPORTANT FOR SEVERAL REASONS:

1. IT ENHANCES AND EMPHASIZES THE MESSAGE OF


YOUR SPEECH, THUS MAKING IT MORE MEANINGFUL,
TRUTHFUL, AND RELEVANT.
2. IT CAN COMMUNICATE FEELINGS, ATTITUDES, AND
PERCEPTIONS WITHOUT YOU SAYING A WORD.
3. IT CAN SUSTAIN THE ATTENTION OF LISTENERS AND
KEEP THEM ENGAGED IN THE SPEECH.
4. IT GIVES THE AUDIENCE A PREVIEW TO THE TYPE OF
SPEAKER YOU ARE.
5. IT MAKES YOU APPEAR MORE DYNAMIC AND
ANIMATED IN YOUR DELIVERY.
6. IT SERVES AS A CHANNEL TO RELEASE TENSION AND
NERVOUSNESS.
7. IT HELPS MAKE YOUR SPEECH MORE DRAMATIC.
8. IT CAN BUILD A CONNECTION WITH LISTENERS.
9. IT MAKES YOU A CREDIBLE SPEAKER.
10. IT HELPS YOU VARY YOUR SPEAKING STYLE AND
AVOID A MONOTONOUS DELIVERY.
EXERCISE 5
1.___________CONSIDER ETHICS IN YOUR SPEECH AT ALL TIMES.

2.___________EFFECTIVE USE OF NONVERBAL COMMUNICATION CAN


STRENGTHEN YOUR MESSAGE.

3.___________ HOW YOU COMMUNICATE REFLECTS WHO YOU ARE AS A


PERSON.
_____________ONE WAY TO HELP YOU BUILD CREDIBILITY IS THROUGH
EFFECTIVE NONVERBAL COMMUNICATION.
5___________ THERE ARE CERTAIN WORDS THAT ARE ONLY
APPROPRIATE AT CERTAIN TIMES AND PLACES.

6.___________ TO ACHIEVE CLARITY, WE MUST SPEAK THE SAME


LANGUAGE AS OUR LISTENERS.

7. ___________ THE USE OF TOO MANY FILLERS CAN DISTRACT YOUR


LISTENERS.
8.___________ THE VERBAL COMMUNICATION IS BETTER THAN NONVERBAL
COMMUNICATION.

9.___________ WHEN YOU TALK TO OTHERS, YOU SHOULD NOT ASSUME TOO
QUICKLY THAT THEY UNDERSTAND THE MESSAGE THAT YOU CONVEY.

10.___________ WHEN YOU COMMUNICATE, CHOOSE WHAT YOU WANT TO


SAY AND HOW YOU WANT TO SAY AND HOW YOU WANT TO SAY IT.

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