Mintzberg’s

Management Roles

 Aaron Ace Habana

 Erika Faye Turcuator
 Juniecell Molina
 Mintzberg’s
Management Roles

The role of “Manager” sounds simple

enough, but anyone who has ever 10 Management Roles
served as a manager knows that it is 1. Figurehead
far more complex that it might appear 2. Leader
at first. Being a leader in any 3. Liaison
organization is a complicated and 4. Monitor
5. Disseminator
challenging tasks that can take on a
6. Spokesperson
variety of forms depending on the 7. Entrepreneur
needs of the organization and the 8. Disturbance Handler
people that are being led. Any given 9. Resource allocation
manager may be asked to complete a 10.Negotiator
variety of tasks during a given day
depending on what comes up and
what problem need to solved.
 Mintzberg’s
Management Roles

Mintzberg’s Management 10 Roles divided up into three

Categories:
1. Interpersonal
 Figurehead
 Leader
 Liaison
2. Informational
 Monitor
 Disseminator
 Spokesperson
3. Decisional
 Entrepreneur
 Disturbance Handler
 Resource allocation
 Negotiator
 Interpersonal Roles
01 Figuredhead 02 Leader 03 Liaison

 One of the important roles of leader is  Another interpersonal role, this one  The final role within the interpersonal
simply to be a figured head for the rest should be obvious. A manager needs category, acting as a liaison means that the
of the group. This is one of the to lead the people that he or she is in manager must successfully interface with a
interpersonal roles, because so much charge of guiding toward a specific variety of people-both within the
of it is about being someone that goal. This can include telling them organization and on the outside–to keep
people can turn to when they need what to do and when to do it, things running smoothly. This point is all
help, support, etc. Good leader will organizing the structure of the team about communication, and it is one of the
protect confidence so that everyone members to highlight specific skills main things that determines the ultimate
involved feels a sense of security and that each possesses, and even success or failure of a manager. Being able
reassurance that the job will be done offering rewards for a job well done. to properly communicate with a range of
right. people in such a way that the project
remains on track is a crucial skills to
develop.
 Informational Roles
04 Monitor 05 Disseminator 06 Spokesperson

 Acting as a monitor is the first role  It does no good as a manager to  As the head of a team of any size or
within the informational category. Just collect information from a variety of role within the organization, you will be
as the word would indicate, being a internal and external sources if you the representative of that team when it
monitor involves tracking changes in are only going to keep it for yourself. comes to meeting, announcements,
the field that your organization works The point of gathering that etc. being a spokesperson is the final
in, as well as charges on your team information is so that your team can informational role on the list, and it is
that might be signs of trouble down benefit from it directly. So the next an important one because perception is
the road. Things are never static in informational role is disseminator. often a big part of reality. Even if your
business, so the successful manager team is doing great work, it might not
is one who will constantly monitor the be reflected as such to other decision
situation around them and make makers in the organization if you aren’t
quick changes as necessary. a good spokesperson.
 Decisional Roles
07 Entreprenuer 08 Distorbance Handler

 In some ways, being a manger within a  It is almost inevitable that there will be
larger organization is like running your own disturbances along the way during any kind of
small business. While you will have project or task that involves more than one
managers above you to answer, to you still person. The second item in the decisional
need to think like an entrepreneur in terms section of the list is being a disturbance handler,
of quickly solving problems, think of new because getting back on track after a problem
ideas that could move your team forward, arises is important to short-term productivity.
and more. This is the first role within the  Whether it is a conflict among team members or
decisional category on the list a bigger problem outside of the group, your
ability to handle disturbances says a lot about
your skills as a manager.
 Decisional Roles
09 Resource Allocator 10 Negotiator

 Every project is tackled using resources that are  Business is all about negotiation, and that is especially
limited in some way or another. As a resource true for managers. The final role on the list, being a
allocator, it is your job to best use what you have negotiator doesn’t just mean going outside of the
available in order to get the job done and meet your organization to negotiate the terms of a new deal. In fact
defined goals and objectives. Resources can most of the important negotiation will take place right
include budget that has been made available for within your team itself.
project, raw material, employees, and more. This is  Getting everyone to buy in to the overall goal and vision
the third item within the decisional category, yet it is for a project likely will mean negotiating with individual
one pf the most important things a manager must team members to get them to adopt a role that suits their
do. skills and personal development goals. A good manager
will be able to negotiate their way through these
challenges and keep the project on track for success.
KEY POINT

 Mintzberg’s Management Roles cover ten tasks and responsibilities that a manager may need to
perform.

 These are divided up into three categories: interpersonal, informational, and decisional

 Interpersonal roles include: figurehead, leader and liaison.

 information roles include: monitor, disseminator, and spokesperson.

 Decisional roles include: entrepreneur, disturbance handler, resource allocator, and negotiator.

 Any given manager may be asked to complete a variety of tasks during a give day depending on
what comes up and what problems need to be solved.
Thank you