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Cerda
– Here are some examples of external pressures that require process documentation:
– BPM Automation: Documenting processes is a prerequisite for automated BPM (Business Process Management).
– ERP: Documenting processes is required as part of an Enterprise Resource Planning implementation.
– Company Sale: Documenting processes is an important preparation when positioning a company for eventual sale.
– Compliance: Various legislation and regulatory bodies, like the Sarbanes-Oxley Act and the Joint Commission, for example, often require
extensive process documentation.
– Customers: Some customers may require ISO or other quality certifications as a prerequisite for doing business.
– There may also be internal reasons for using flowcharts to document processes.
– Flexibility: Both new and existing employees can immediately learn the right
way to perform any job.
– Quality: If everyone on the team performs a job in the same way each time, the
outcome is predictable and consistent.
– Visibility: Management can see exactly how each job is meant to be performed.
– Process Improvement: You can't improve the way your organization gets its
work done unless you know how it's being done now.
A basic flowchart will often suffice for process
documentation. However, in cases where
processes have multiple stages, work across
departments, or have other separated
categories a swimlane flowchart or cross-
functional flowchart may be the better choice. It
visually separates the process into separate
categories.
– Managing Workflow | What is a Workflow Process
– Systems for managing workflow are best illustrated using a workflow diagram.
These systems can focus on process integration, human task orientation, or
both. The goal is to create a consistent, quality output based on a standardized
set of procedures. Here is an example of a simple workflow diagram:
Making a Decision | What is a Decision Flowchart
A decision flowchart lets you visualize the options in any important business
decision. Walk through potential outcomes and make sure you consider all the
questions before making a decision.
– "Flow chart" redirects here. For the poem, see Flow Chart (poem). For the music group, see
Flowchart (band).
– The flowchart shows the steps as boxes of various kinds, and their order by connecting the
boxes with arrows. This diagrammatic representation illustrates a solution model to a given
problem. Flowcharts are used in analyzing, designing, documenting or managing a process or
program in various fields.[1]
– Contents
– 1 Overview
– 2 History
– 3 Types
– 4 Building blocks
– 5 Software
– 5.1 Diagramming
– 6 See also
– 7 References
– 8 Further reading
– 9 External links
– Flowcharts are used in designing and documenting simple processes or programs. Like other types
of diagrams, they help visualize what is going on and thereby help understand a process, and
perhaps also find less-obvious features within the process, like flaws and bottlenecks. There are
different types of flowcharts: each type has its own set of boxes and notations. The two most
common types of boxes in a flowchart are: