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Corp Gov at Infosys

Infosys is India's most popular and best managed IT company established in 1981. It has a vision to be a globally respected corporation providing best-of-breed solutions using technology and best-in-class people. Infosys has developed core values like customer delight, leadership by example, integrity and fairness that guide all business activities. It has been recognized as India's most admired company, winning several awards for excellence in areas like corporate governance, innovation and CSR. While facing challenges to maintain high growth rates, Infosys addresses them through strategic initiatives and a global delivery model to remain a leader in the IT industry.

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Sukriti Gupta
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160 views26 pages

Corp Gov at Infosys

Infosys is India's most popular and best managed IT company established in 1981. It has a vision to be a globally respected corporation providing best-of-breed solutions using technology and best-in-class people. Infosys has developed core values like customer delight, leadership by example, integrity and fairness that guide all business activities. It has been recognized as India's most admired company, winning several awards for excellence in areas like corporate governance, innovation and CSR. While facing challenges to maintain high growth rates, Infosys addresses them through strategic initiatives and a global delivery model to remain a leader in the IT industry.

Uploaded by

Sukriti Gupta
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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INFOSYS TECHNOLOGIES: THE

BEST AMONG INDIAN


CORPORATES
INTRODUCTION

 India’s most popular & best managed IT company

 Established in 1981

 Vision: “to be globally respected corporation that provides

best-of-breed solutions, leveraging technology, delivered by


best-in-class people.”
 Mission: “to achieve our objectives in an environment of

fairness, honesty and courtesy towards our clients, employee


vendors and society at large.”
 Its motto: Powered by Intellect and Driven by Values
 The company has developed C- Life Principle of core values

that it puts into practice in all aspects of its business activities.


Customer delight

Leadership by example

Integrity by transparency

Fairness

Pursuit of Excellence

 Its business activities anchored in three pillars of corporate

behavior, namely, Business Ethics, Corporate Governance &


CSR.
INDIA’S MOST ADMIRED COMPANY
 Infosys was voted as India’s best managed company for 6

consecutive years (1996-2000)by the Asian Money Poll.


 National award for Excellence in Corporate Governance By GOI

in 2000
 Infosys Technologies made a winning sweep in the Business

World “Most Respected Companies’ Award” 2004


 Also recognized in other categories including Corporate
Governance, Creation of shareholder value, CSR & innovation
 Infosys excels in people management- customers view this as a

quality that distinguishes it from its competitors


BUSINESS DESCRIPTION
Business Consulting
Custom software development
Maintenance
Re-engineering Services
Systems Integration
IT infrastructure management
Business process outsourcing
FINANCIALS OF INFOSYS – NEXT $1B

Took 23 years to reach $1 billion revenue mark

Cross next $1B in just 18 months

“We are beginning to see the results of various initiatives

taken over the last few years” – Nandan Nilekani, CEO


Strategic long term partner for Client

Planning to invest Rs. 950-1000 Crore in technology

infrastructure expansion
BUSINESS STRATEGY OF INFOSYS
• Hurdles to stay on 50 % growth rate
• Reduction in profit margin because of Sarbanes-
Oxley Act

• Address the challenges through “PRIDE”


• Process Repository@ Infosys for Driving
Excellence

“Infosys will reap the benefit of an army of


employee that works the same way, gains in process
efficiency and productivity, and higher quality”
RAPID WEALTH AND VALUE CREATION
THROUGH DIVERSIFIED BUSINESS
Infosys has stepped up its offerings over the
past few years at both the ends of spectrum

The company’s extended capabilities are


reflected in growing engagement with
customers across industries

The creation of a US-based consulting


company is a major step forward in Infosys’
long-term strategy
Infosys relies on its much-touted Global Delivery

Model
One of Infosys’ key strengths has been its ability to

add new business offering and mould itself to suit


changing market requirements
Infosys is also looking to diversify its risk and

explore emerging markets for its range of services


INFOSYS’ KEY TO SUCCESS
Infosys survived the global downturn in IT spending
during the years of recession between 2001 and 2004
Infosys’ success in the highly competitive IT industry
lies in:
1. Replacing obsolete technology regularly to remain at
the cutting edge
2. Emphasizing constantly on quality by benchmarking
against the best processes in the world
3. Diversifying income sources to minimize risk of
revenue, i.e. setting limit to contributions from one
client, one technology, one industry
BUSINESS ETHICS - INFOSYS

Code of Ethics

• Honest Conduct

• Free from Fraud

• Marked with Integrity

 Whistleblower’s Policy

 Ethical Value System


THE PHANEESH MURTHY CASE
Infosys – A value driven company with the best
corporate governance structure

 Infosys became entangled in a scandal, between


October 1999 and December 2000

The Hindu business line reported on 7 August


2002, “Since its inception, this is probably the first
piece of negative news about Infosys”
THE CASE
In December 2001, former Infosys employee Reka
Maximovitch filed a complaint in the Alameda
Superior Country Court, Oakland, US, alleging
verbal sexual harassment, unwanted sexual
advancements and unlawful termination of
employment against Phaneesh Murthy

It created ripples in the business circle


Cont…
Initially Phaneesh Murthy refused to participate in
the settlement initiated by Infosys on the terms
specified by it

The stand taken by Infosys in this case seemed to


go against its image

Media reports blamed Infosys for keeping this


issue under wraps
Cont…
Infosys Technology maintained a studied silence
on the episode on the ground that the matter was
subjudice

Infosys finally announced the settlement with


Maximovitch

Infosys refused to give more details about the case


Cont…
A crisis brings out the best and worst in any
organization or in any person

Mr. Murthy said “ The litigation with the plaintiff


is behind us. We have taken further steps to
strengthen our internal processes and improve the
checks and balances to handle similar situations”
CORPORATE GOVERNANCE AT INFOSYS
Corporate governance is a reflection of culture, policies,
relationship with stakeholders and commitment to values

Board composition

●
8 out of 16 are independent members

Credit ratings

●
ICRA: CGR 1
●
CRISIL: GVC level 1
CORPORATE GOVERNANCE
PHILOSOPHY
Be transparent and
Satisfy the spirit of Corporate governance
maintain a high
the law and not just standards should go
degree of disclosure
the letter of the law beyond the law
levels

Comply with the laws


When in Make a clear distinction
between personal
in all the countries in
which the Company
doubt, disclose conveniences and corporate
resources operates

Communicate externally,
in a truthful manner,
about how the Company
is run internally
• Recommended by Cadbury
Best committee and CII’s code
• “The fundamental objective of
international corporate governance is the
Governance enhancement of long term SH value
and protecting interests of other
practices stakeholders” Kumar Mangalam
Committee

• Clear Demarcation of
Independent responsibilities
Board • CEO & COO: separate and co-
ordinated
• Executive : expertise and
Appropriate mix experience
• Non-executive : International
professionalism
The Audit Committee, the Nomination
Committee, The Compensation
Committee

Structures to ensure the evaluation


of performance of the board
• KPIs for BOD and benefits based on
performance (decided by the compensation
committee)
Risk management system

• Ensuring that there is no undue dependence on


either single client, territory or technology
CSR (CORPORATE SOCIAL
RESPONSIBILITY)
• Balances between wealth and welfare strategies
strategically
• Established the “Infosys Foundation” – a trust to
aid the disadvantaged & destitutes people. It also
focused on enhancing the living conditions of
people i.e. health , education , arts ,culture.
• Initiated social programs to improve computer
literacy
• With Microsoft . Infosys launched a program “
computer @ classrooms
THE INFOSYS FOUNDATION
Philosophy : “it is better to light a candle than remain in
darkness”.
Objective is to support the underprivileged in the society.
Implemented the following projects
 Health care
 Social rehabilitation & rural upliftment
 Learning and education
 Arts and culture
Contributed Rs 5 crore to the prime minister’s relief fund
to assist the victims of tsunami.
Provided scholarships ( infosys fellowship programme) to
foster excellence in education to 5 IITS and 3 IIMS.
• Not just about complying with certain
thrust upon regulations and norms.
• Not just about financial controls and
disclosures
• No more about maximizing shareholder
value alone.
IN RECENT TIMES
• About beliefs that guide behaviour
• Being fair to all stakeholder and not just
to shareholders & investors
• It is about Leadership Values & a shared
culture
IN RECENT TIMES…Contd
• About techniques & certain kind of
temperament
• Being truthful and transparent
• Is a reflection of culture that transcends
national boundaries
IN RECENT TIMES…Contd
THANK YOU

 SNEHA RAJARAM  SEEMAB SULEMANI


(09BS0002330) (09BS0002131)
 HIMANSHU SAVSANI  VISHWANATH
(09BS0002127) NARAYANAN
 SAUMYENDRA PRATAP (09BS0002744)
SINGH (09BS0002108)  SANTOSH MURALI
 SAURABH LADHA (09BS0002076)
(09BS0002114)  SAURABH NARANG
 AJAY SINGH CHAUHAN (09BS0002115)
(09BS0000125)  SANJITA YADAV
(09BS0002072)

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